Name: SIDE, a Member of Design Hotels
Address: Drehbahn 49, Hamburg, 20354, DE

10/10

Exceptional

25 Apr 2026

Andrea

Great business 5 star hotel super clean and efficient. Also a great steak house and bar onsite. Very central. Definitely recommended

Self

8/10

Excellent

23 Apr 2026

Khloe

Central location and unique experience. I loved the tub and the common spaces like the lobby and terrace. The gym and pool were outstanding. Hotel staff was efficient and friendly.

Self

10/10

Exceptional

17 Apr 2026

Mike

Conveniently located in walking distance to the Messe convention hall.

Business

10/10

Exceptional

27 Mar 2026

Yoon

It is a very nice hotel with polite staff, offering decent amenities and a very comfy bed. The breakfast was good with a nice spread.

Self

10/10

Exceptional

30 Dec 2025

Franziska

Very nice hotel - pool area and wellness area are nice but small (one small sauna, one steam room, no room to quietly lay down), but good enough for a short stay

Super clean and good room device

Partner

10/10

Exceptional

11 Aug 2025

Lugina

Lovely hotel. Centrally located. Great spa facilities. Comfortable bedroom.

Leisure Partner

10/10

Exceptional

30 Jun 2025

David

very nice hotel ideal for the Staasoper

Leisure Partner

10/10

Exceptional

14 Jun 2025

Stephen

Nice hotel in a central location. Big room but the washroom was a bit oddly designed.

Business Self

8/10

Excellent

06 Jun 2025

AJ

The hotel staff was fantastic! Especially the team in the restaurant.
I was not very happy with the curtains/blinds in the room. Did not block out enough light, Which made it quite difficult to sleep after 5 am. Sleeping in was not an option.
The hotels AC system was also down while I was there, which did not help my sleeping situation.
Overall, hotel is nice. Location is amazing. The hotel team was the real highlight.

Leisure Self

6/10

Pleasant

04 Jun 2025

Ilanah

Nice hotel, very nice spa. My phone didn’t work in my room and my tub would not drain. It was complicated to figure out how to turn off the lights while keeping the electricity on. I would stay again.

Business Self

10/10

Exceptional

15 May 2025

Gil

Excellent hotel in a good location

The hotel is just on gaensemarkt not far away from Jungfernstieg.
The hotel is new, room is nice and large.

Partner

10/10

Exceptional

24 Apr 2025

Mark

Overal great experience

10/10

Exceptional

10 Apr 2025

Travis

Staff at the front desk were very friendly and helpful. The hotel and the amenities were up to standards for the price. However, they made some shortcuts when tidying up the room so I have to knock them for that particular service. Other than that, stay was good.

Leisure Partner

10/10

Exceptional

09 Feb 2025

Konstantin

Perfekt.

Leisure Partner

6/10

Pleasant

30 Dec 2024

Deepak

Positives are the location and the hotel seems reasonably new. Negatives are the service, we had to wait until 5pm until our room was cleaned.

Leisure Partner

10/10

Exceptional

22 Jul 2024

Dan

Perfect

10/10

Exceptional

18 Jul 2024

James

Fantastic hotel, highly recommended and a great location to everything you want to see in Hamburg. Room was clean and well presented. Staff were very friendly and accommodating the moment we walked through the doors. Lovely pool and gym amenities. If you have a late flight they will let you stay an hour 3-6 hours for a fee but it's worth it if you don't want to carry your bags everywhere. Thanks for a great stay!

Leisure Partner

10/10

Exceptional

04 Jul 2024

Mario

Comfortable, quiet, stylish, and with very good service all around. Conveniently located in the heart of the business district. Definitely highly recommended.

Business Self

10/10

Exceptional

06 Jun 2024

Robert

Great Family Stay

Excellent experience-room, service, cleanliness, pool, breakfast location - close to parks, lake & 12 min walk to centre of town action - will definitely return

Friends_and_family Family

10/10

Exceptional

04 Dec 2023

Christine

Great hotel with excellent location

Great location ! Staff really good. Cocktails in the bar amazing!

Partner

10/10

Exceptional

01 Oct 2023

Emma

It’s difficult to find the first time you drive to
It.

8/10

Excellent

21 Mar 2023

Adesoye

Have stayed 4 times before will stsy again

Business Self

10/10

Exceptional

09 Oct 2022

Adesoye

Property and staff very relaxed and professional.

3rd time staying in the property.

Mixed clientele from business people, families with young children and on my last night what appeared to be US rap star with full entourage.

All well catered for

Business Self

10/10

Exceptional

21 Sep 2022

Hamid

great hotel, the staff is very friendly and helpful.

Leisure Self

10/10

Exceptional

09 Sep 2022

Mario

Great location and comfortable rooms. Staff is very helpful

10/10

Exceptional

05 Sep 2022

Silvia

Muy bien ubicado, moderno, limpísimo, personal atento, proactivo, educado. Es una lástima no saber los nombres de un par de personas que nos atendieron que merecen un 100!!

Business_and_leisure Partner

10/10

Exceptional

11 Jul 2022

Daire

Thank you to the amazing staff

My friend and I stayed 2 nights here this month. The location was great, walking distance to the attractions we wanted to see in the city and easy to access by public transport from the airport. We used the pool and spa facilities twice during our stay and they were great. Our room was spacious and comfortable.
During our stay I suffered a medical emergency due to a pre-existing condition and as a result had to go to hospital. Throughout this emergency the staff were amazing. They looked after me and my friend and were so accommodating after our stay. I am very grateful to them, in particular David.

Friends_and_family Friends

10/10

Exceptional

05 Sep 2021

Lars

Very comfortable room, everything feels high quality, from the door handle to the dresser. We loved our breakfast and enjoyed the pool. Everyone in the staff we interacted with was helpful, friendly and professional. The location close to the Alster lake and the opera is hard to beat.

Business_and_leisure Family

10/10

Exceptional

03 Aug 2021

Verified traveler

A very nice modern hotel in an excellent location. Your is walking distance from pretty much everything in central Hamburg. I have to complement the front desk staff on their friendliness and professionalism. They were truly superb. My room was not ready for check-in yet because I arrived early, yet they were completely accommodating in providing access to their facilities and could not have been more friendly. Really nice, professionally-run hotel.

Business

10/10

Exceptional

15 Mar 2020

Verified traveler

This property really cured, very well structured and with all the commodities to pass an amazing time

Leisure Partner

10/10

Exceptional

05 Jan 2020

ramtin

Service and staff just amazing. Great people .
We missed check out at 12 but were allowed to stay until 3pm without any complain.

Great.

Partner

10/10

Exceptional

30 Sep 2019

Emmanuel

Was amazing

8/10

Excellent

28 Sep 2019

Michaela

All in all a good choice

Very good located, nice people and guest desk, cool rooms

10/10

Exceptional

16 Sep 2019

richard

Great

Great location
Snazzy design
Really comfortable bed
Good value

Business

8/10

Excellent

08 Sep 2019

kimberly

Cool design, a few cautions

Cool sleek and modern design right near center of town. Large rooms and beds, great picture windows with options to open for fresh air. Very quite and private. Note, the cooling system is not Air Conditioning and unable to create a comfortable temp on a warm day. The room requires a key card to be in the slot for lights and cooling to run which makes the issue worse when being out all day. Also the tall tub combo is a bit of a challenge to get in and out. All the smooth glass and tile with a slippery tub makes it a bit hazzardous. I recommend stepping in before turning on the water just to be safe. The shower enclosure is entirely glass, there is a sheer curtain for semi privacy but not much.

Partner

8/10

Excellent

17 Aug 2019

Asem

The location was perfect close to everything

Family

10/10

Exceptional

29 Jul 2019

Verified traveler

The whole experience of the property was above our expectations. Thank you.

Leisure Family

10/10

Exceptional

25 Jul 2019

Verified traveler

Great new Hotel, recently rennovated and very stylish

Business Family

8/10

Excellent

22 Jul 2019

Jorgen

Major letdowns in an overall pleasant stay

Beautiful hotel, but two things was major drawbacks for us:
- Superior room is supposed to be a Queen bed but its actually just two singles pushed together without a top mattress, so when visiting as a couple you easily fall into the \"crack\". Beddings are also singles which is annoying when you would like to share
- Power for charging only on one side of bed...
- Jacuzzi in basement was not heated
- It doesnt show on the pictures, but this is a step in bathtub where you take your shower, big surprise for us in a *5 new hotel.

On a positive note, the food in the restaurant is fantastic, and housekeeping was very nice at bringing us an HDMI cable to connect our laptop to the huge TV.

Partner

10/10

Exceptional

16 Jul 2019

Margret

Comfortable and enjoyable!

Comfortable rooms, great location, very good service. Pleasant stay.

Partner

10/10

Exceptional

25 Jun 2019

Kathryn F.

Great place to stay in Hamburg!

From the moment I walked in, everyone was very friendly and hospitable. The place was very clean and modern. Was travelling by myself, so the location not only made me feel safe, but was within waling distance of many things. I would definitely return if my travels bring me back to Hamburg!

10/10

Exceptional

06 May 2019

Gary

Super hotel

Super hotel, modern, lovely staff, rooms great with comfortable beds. Amazing restaurant on site.

Friends

10/10

Exceptional

29 Apr 2019

Verified traveler

Design and interiors were great, great service and facilities

Leisure Friends

10/10

Exceptional

20 Mar 2019

Verified traveler

Great staff. Nice modern rooms. Central to Hamburg

Business Self

6/10

Pleasant

13 Mar 2019

Verified traveler

I like the good size of the room, but don’t quite like the doors at the bathrooms. They can not be kept open as they close by themselves, and making unpleasant noises when doing so.

Leisure Self

10/10

Exceptional

17 Feb 2019

Una

Will highly recemend The Side Hotel

Fantastic hotel and very nice staff. You get super service. Best location in the City, close to everything. Will deffently stay here again.

Family

8/10

Excellent

03 Jan 2019

Nicolas

Good stay but it could be better

+
Amazing central location
Nice room design/Spacious
Good concierge service

-
No bellboy at the entrance to carry luggage
Very ugly spa/pool area (looked more like a kids pool area rather than 5 star luxury hotel one)
Design over function in certain parts of the room (i.e. you cannot put anywhere in the shower the toiletries)

Friends

10/10

Exceptional

20 Dec 2018

Roger

Convenient for the city centre. Relaxed atmosphere in the hotel. Have
stayed there approximately twenty times. Will always go back there when visiting Hamburg

8/10

Excellent

10 Dec 2018

Verified traveler

Good hotel but no city view

The hotel overall was a 5-star standard good. But, what disappointed me is the fact that the room was charged more with city view but the view wasn't there. The only view was a block of building across the room. I'm leaving this comment just so you know that you don't need spend extra to opt for a room with city view. Furthermore, if you can't live without a conditioner, you may want to bring yours as there will only be shampoo and shower gel provided in a bathroom.

Partner

10/10

Exceptional

04 Dec 2018

Kier

Lovely stay!

One of the most comfortable hotel we stayed in! The amenities are great! Only downfall was the lifts e're to busy at times! The location is quite central and xmas villages are just stone throws away

Partner

10/10

Exceptional

12 Nov 2018

Roger

A very comfortable and relaxing stay. Also, close to city centre

8/10

Excellent

01 Oct 2018

Verified traveler

Almost There But...

Excellent. They could have made 5/5 if they could be a bit flexible with checkout time. I talked to reception, and it was a flat-out no to my request for a bit of extension on the check-out time. Not even half an hour. Baffling.

10/10

Exceptional

22 Sep 2018

Samantha

Absolutely brilliant

Our stay was brilliant we went for my boyfriends birthday and it was a surprise trip. the hotel staff made us feel so welcome they made an effort on his birthday and left a cake in our room. The reception staff were really helpful especially with recommending restaurants and things to do in Hamburg.

Partner

10/10

Exceptional

21 Sep 2018

John Bertel

Extended weekend with friends. The service is prof and friendly. Hotel is well designed, big clean rooms. Whike it may not be direcly in the center it is close enough - and with a Metro station very close

Friends

10/10

Exceptional

20 Sep 2018

Roger

Excellent Hotel

The hotel is even better since the refurbishment. I have been visiting the hotel for many years and am always pleased to be there

8/10

Excellent

09 Sep 2018

HC

Great location, a bit dated. There was a big conference in town so I was lucky to get a room. It's a nice hotel with friendly staff and comfortable rooms

10/10

Exceptional

06 Sep 2018

Mario

Great cool atmosphere, great restaurant attached, rooms are super clean and comfortable. This us my 3rd time in this hotel. Location is excellent!

10/10

Exceptional

01 Sep 2018

Verified traveler

Great for business

Great location - only 5-10 minutes walk from the Hamburg center.
The hotel is nicely designed.

10/10

Exceptional

28 Aug 2018

Verified traveler

Great location, amazing city views from room. Swimming pool was excellent . Didn't try breakfast as fantastic bakeries nearby. Electronic fridge was a little annoying as moving anything meant you were charged for it.

Partner

10/10

Exceptional

16 Aug 2018

Daniel

The place for the Professional Footballers!

Amazing hotel, great location and friendly staff. Actually stayed at the same time as the FC Bayern Munich team did (their hotel of choice too) as they were playing a friendly against Hamburg. Lovely modern rooms - very much enjoyed my stay and would have no hesitation in booking again

8/10

Excellent

30 Jul 2018

Jack

Cool, appealing design but......

This hotel is hip and tends to appeal to a younger crowd. It has a great location and accommodations. We especially liked the pool, steam bath and sauna. Our only criticism is ironically some design features. If you're sitting at the desk working on the computer at the foot of the bed the other person can not get by. And the stainless steel bathroom faucet handles were so smooth that it was difficult to turn them off or adjust them with wet hands. That said the hotel's design had a great look.

Partner

10/10

Exceptional

27 Jun 2018

Jennifer

Great place

Amazing room, service and pool. The restaurent is too pricey, but there are many choices in the surrounding area. Loved our time there

Partner

8/10

Excellent

02 Aug 2026

Torgeir

Fint hotell. God service.

4/10

Poor

01 Aug 2026

Steffan

Our stay was disappointing, especially considering the price. The air conditioning in our room wasn’t working, making it uncomfortable to sleep. The wellness facilities were also below expectations—the sauna was out of order, and the jacuzzi wasn’t heated.

Given the premium price of the hotel, we expected all facilities to be fully operational. There are several nearby hotels that offer better value for money. Unfortunately, we wouldn’t choose to stay here again.

10/10

Exceptional

28 Jul 2026

Sine

Meget sødt personale og virkelig lækker morgenmad og flotte værelser

4/10

Poor

27 Jul 2026

Phillip Marco

Hotellet ligner noget, som er 25 år gammelt og lever slet ikke op til den angivelige 5 stejerne status. Alt er semi ødelagt og, nusset og beskidt.

8/10

Excellent

26 Jul 2026

Lone

Rigtig fint hotel og godt centralt placeret i midtbyen af Hamburg. Den ene elevator virkede ikke under hele opholdet hvilket var irriterende. Spa/wellness området var ikke i orden. Vandet i boblebadet var ikke meget over 20 grader C og man kunne ikke benytte alle øvrige faciliteter. Dog var fitness rummet fint med gode maskiner. Personalet var super søde og hjælpsomme.

10/10

Exceptional

23 Jul 2026

Daniel

Sehr schönes Hotel mitten in der Stadt. Zimmer etwas hellhörig,dennoch waren wir sehr zufrieden

10/10

Exceptional

21 Jul 2026

Zia

Alt personale fra receptionist til rengøring var smilende, imødekommende og hjælpsomme. Hotellet var rent, lækkert, smukt og dejlig atmosfære. Vores yngste på 10 havde en helt fortryllende oplevelse, og nød især velkomst med cookies, chokolade og frugt. Lokation var perfekt I centrum, med kort afstand til restauranter, cafeer, shopping og seværdigheder. Sengene dejlig behagelige og lækkert sengetøj. Pool et stort hit hos børnene, vi manglede dog at spaen var lidt varmere. En helt fantastisk oplevelse og ferie. Vi kommer tilbage

Friends_and_family Family

4/10

Poor

19 Jul 2026

Per olav

Hotellet er mer eller mindre fint, men det lever definitivt ikke opp til stjernene sine. Jeg vil dessverre ikke anbefale dette hotellet.
Det største problemet er logistikken og den dårlige forbindelsen mellom etasjene. Det var kun én heis i drift for hele hotellet, så man måtte vente i nesten 15 minutter bare for å komme seg fra resepsjonen til rommet sitt.
Utsikten fra vinduet var også forferdelig – rett inn i en vegg. Sengene og møblene var riktignok fine og pene, men på grunn av de enorme problemene med heisen og den lange ventetiden, var opplevelset totalt sett veldig dårlig

10/10

Exceptional

19 Jul 2026

Mette

Alt spillede bare. Og samtidig god beliggenhed. Jeg kommer helt sikkert igen 👍

Friends_and_family Family

6/10

Pleasant

16 Jul 2026

Frederic

Absolut kein spezieller Grund dort wieder zu wohnen. Alles ok, aber gesichtslos und uncharmant. Sehr gute Lage.

Self

8/10

Excellent

05 Jul 2026

Thomas

Dampbadet var lukket. Saunaen var 50 grader varm - ikke godt nok,
God morgenmad. Gode værelser. God aftensmad

Friends_and_family Family

10/10

Exceptional

30 Jun 2026

Johannes

Alles bestens

10/10

Exceptional

10 Jun 2026

Kasper

My friends and I look forward to going back as soon as possible

Friends_and_family Friends

10/10

Exceptional

09 Jun 2026

Jacob Bang

Super godt hotel med alt hvad hjertet kan begære

10/10

Exceptional

03 Jun 2026

Niels Christian

Super nice hotel and great location.

Self

6/10

Pleasant

02 Jun 2026

Dominique

Top Hotel, Service wahr mehrmals fragwürdig (Hotel Check Out und das Restsurant Meatery)

Self

10/10

Exceptional

17 May 2026

Thomas Meyhoff

Alt var perfekt. Og alt var nyt og i top kvalitet.

10/10

Exceptional

26 Apr 2026

Robert

Super Service,

10/10

Exceptional

19 Apr 2026

Gundula

Fantastiskt ställe! Underbar Personal. Fräsch fin frukost med allt man kan tänka sig! Dit åker vi igen!

10/10

Exceptional

04 Apr 2026

Astrid

Wieder ein toller Aufenthalt!
Nach einer stressigen Anreise über 8 Stunden beginnt die Erholung schon an der Eingangstür. Das Auto wird in der Garage geparkt und der Check-IN ist schnell und unkompliziert.
Die Zimmer sehr sauber, das Bad funktional und alles schön ruhig. Das Hotel liegt sehr zentral, man ist schnell an den wichtigsten Orten, Einkaufen, Essen oder einfach mal nur durch die Stadt laufen, alles ist schnell zu erreichen…
Wir waren beruflich da, man kann auch gut im Zimmer arbeiten.
Das Personal ist sehr freundlich und hilfsbereit, wir kommen gerne wieder!!

8/10

Excellent

28 Mar 2026

Dan

Rent værelse, svært at finde kontakterne og alt virkede design-agtigt som for 20år siden.

Partner

10/10

Exceptional

19 Mar 2026

Francesco saverio

camera non molto grande ma molto bella a luminosa

Self

6/10

Pleasant

19 Mar 2026

Katja

Nicht genutzt

Family

10/10

Exceptional

15 Feb 2026

Merete

Alt var super godt

10/10

Exceptional

01 Feb 2026

Thomas

Meget rent og rigtigt lækkert værelse

Partner

10/10

Exceptional

01 Feb 2026

Morten Hovgaard

Ja der var rent og pænt.
Personalet var meget imødekommende og hjælpsomme.

Partner

10/10

Exceptional

29 Jan 2026

Stellan

Det bedste hotel i Hamborg ....

Business

10/10

Exceptional

02 Jan 2026

Ali

Es war ein sehr angenehmer Aufenthalt. Ich empfehle es auf jeden Fall. Wahrscheinlich werde ich mich beim nächsten Mal wieder für dieses Hotel entscheiden.

Leisure Family

10/10

Exceptional

25 Dec 2025

Kevin

Good location easy to find and live at! Friendly Staff! very good restaurant Meatery.

Partner

10/10

Exceptional

23 Dec 2025

Bibi

Everything was perfect

Partner

8/10

Excellent

22 Dec 2025

John

Meget pænt, rent og ordentligt, med en super god beliggenhed i centrum af Hamburg.
Morgenmads restaurant og håndtering er dog katastrofal …

Partner

10/10

Exceptional

22 Dec 2025

Lasse

Super morgenmad

10/10

Exceptional

13 Dec 2025

Kio Jørgensen

Tæt på cafeer, kulturtilbud som operaen og centralt beliggende, en klar anbefaling. Også pool og spaområdet var skønt

Self

8/10

Excellent

10 Dec 2025

Nina

Venligt personale, fint værelse og bad

Partner

6/10

Pleasant

09 Dec 2025

Signe

Vi blev indlogeret på et værelse på 1. sal (Deres conference-etage), selvom vi havde booket lang tid i forvejen. Værelset fremstod slidt, badeværelsesdøren kunne ikke lukkes, og der manglede pærer i lampen ved sengen i højre side. Den ekstra seng, som blev sat ind, var så dårlig, at vores datter fik ondt af at ligge på den.

Der var mug i fliser ved poolområdet og der var sjældent fyldt op med vand i kander etc. som ekstra service.

Der var ingen spil i baren, trods reklame herfor på hjemmesiden, og vi måtte flere gange anmode om rengøring af værelset, selvom vi allerede havde rykket for det.

Dette levede ikke op til vores forventninger, og det var langt fra det, vi tidligere har oplevet på et 5-stjernet hotel

Friends_and_family Family

10/10

Exceptional

07 Dec 2025

Katrin

Immer wieder sehr gut

Leisure Partner

8/10

Excellent

01 Dec 2025

Anton

Alles Gute