Name: Hamburg Marriott Hotel
Address: ABC Strasse 52, Hamburg, DE

10/10

Exceptional

29 Jul 2026

Daniel

We loved the location and the helpful friendly staff. We enjoyed dinner on the patio and the breakfast was a great way to start the day.

8/10

Excellent

28 Jul 2026

John

Hotel staff were excellent. Room 411 was very hot, ac didn’t work and the window ventilation wasn’t enough to cool the room off.

Lounge/ bar staff were great the first night. 2nd night their service was very poor. We waited 30 minutes to get waited on and it took another 25 minutes to get the order. It wasn’t that busy in the bar and with 4 waiters and bartender it should have been manageable. After having them walk by us and not acknowledging our table a couple of times and we sat and watched them talk with each other looking around and relaxing, I decided to go up to the bar for a second order. The waiter took it but it never came. Waited another 20 minutes for our 2nd round of drinks and decided to cut our losses any further and went back to the bar and paid for our first round. The waiter asked if everything was ok and I told him that the service was very poor. We were needing our bill since our last order wasn’t coming. He was the waiter I made the order with and he pretty much told me that sometimes orders are not put in and that I should be ok with it. Be aware that depending on the night the service maybe very good or very poor.

10/10

Exceptional

13 Jul 2026

Raul

Nice comfortable room. With large bathroom and a comfortable spacious room. Located very central.

Partner

8/10

Excellent

18 May 2026

Leonardo

Little noisy outside for first floor rooms

Family_with_children

10/10

Exceptional

11 May 2026

Chris

After a bumpy start at another hotel that was not wheelchair accessible, we checked in at the Hamburg Marriott Hotel. The staff was very welcoming and helpful. They set us up with a nice and quiet room and provided parking right out front to ensure we could access our vehicle when we needed it. We didn't eat at the restaurant, but had drinks at the piano bar. It was very relaxing and the drinks were delicious. I highly recommend a stay at this location. It is walking (or wheelchair) distance to all the main things you want to see in the Hamburg city center. I will definitely book here first when we go back.

Family

10/10

Exceptional

05 May 2026

Kuok Wern

Very nice bed, great location centrally

10/10

Exceptional

01 May 2026

Betty

Great hotel with great location

Friends

8/10

Excellent

27 Apr 2026

Melissa

At the time when we booked this hotel it had a pool available. Unfortunately they closed the pool (permanently) in the meantime! Otherwise we had a pleasant stay in a convenient location to explore the city.

Family_with_children

10/10

Exceptional

23 Apr 2026

Eric Kai Hon

Clean room, tidy

Business

10/10

Exceptional

04 Apr 2026

Sam

Incredible, incredible front desk staff. Everyone was lovely to deal with and made me feel very welcome. My room was very nice, and seemed recently freshened. The bed was extremely comfortable; not too hard and not too soft.

Self

10/10

Exceptional

10 Mar 2026

Lokita

Overall excellent.

Self

10/10

Exceptional

21 Feb 2026

Dominick

room was clean, quiet and very comfy. great staff. nice place to stay trust me!

Business

10/10

Exceptional

24 Jan 2026

Gergana

Great location, clean and comfortable

Leisure Family_with_children

10/10

Exceptional

02 Jan 2026

Beatriz

Clean room, excelent location, friendly staff

Leisure Family

8/10

Excellent

28 Dec 2025

Daisuke

breakfast buffet was very satisfactory.
Guest room was spacious.
Improvement needed to reduce noise from corridor or neighbor room

Leisure Self

10/10

Exceptional

13 Dec 2025

Sukhjiwan

Perfect location, excellent staff.

Friends_and_family Family

10/10

Exceptional

09 Dec 2025

Artin

Great hotel at the central if town, early in the mornings at about 7 AM every morning there was a lot of construction towards north side of the hotel but otherwise everything was great

Leisure Family

10/10

Exceptional

07 Dec 2025

Eugenia

Everything was good, clean room, nice staff, they resolved some problems very quick.

Self

10/10

Exceptional

26 Nov 2025

Florian

Super

10/10

Exceptional

10 Nov 2025

Daniel

Great hotel, good price/value. Nice district . Shop, food, transit.

Business Self

8/10

Excellent

09 Nov 2025

Diana

Very nice stuff and good food options.

Leisure

10/10

Exceptional

08 Oct 2025

Paul

The man at the reception desk (forgive me for not knowing his name) was very exceptionally helpful. The breakfast was outstanding. The spa and pool was quiet. The location would be difficult to beat. All in all I would rate this as one of the best hotels I have ever stayed in. We stayed in an executive room, which I highly recommend as an executive lounge is available throughout the day to grab a coffee, cold drinks or nibbles.

Partner

10/10

Exceptional

16 Sep 2025

Walter

Outstanding property

Business_and_leisure Partner

10/10

Exceptional

09 Sep 2025

Adriana

The hotel is in perfect condition, the service is excellent and the neighborhood is beautiful and safe

Partner

10/10

Exceptional

13 Aug 2025

Julie

A good quality Marriott right in the center.

Leisure Partner

6/10

Pleasant

09 Aug 2025

abdullah

There is no baggage service, and the room does not have air conditioning—only a fan is provided for ventilation, which does not meet the conditions mentioned in the listing. Additionally, the breakfast charges vary each time due to my children, which seems inconsistent. Furthermore, any room service requests incur an additional charge of €8, which is unexpected for a hotel that claims to be five-star. Overall, I’m not satisfied with the experience.

Friends_and_family Family

8/10

Excellent

05 Aug 2025

Francis

We stayed in the Marriot last year for about 10 or 12 days or they were doing the re-Ferb which was manageable noise levels this year we are really shocked to find if you want a bottle of water you had to check out and check in again same if you want to teabags in the room there’s people queueing up for breakfast to steal the teabags from the breakfast room not a good look there is a few security issues when we were there somebody had their bag taken at breakfast time does it open door every morning in the bar area so they can just walk in and walk out there’s no security around after working in hotels for 34 years somebody needs to own this problem because it will just get worse these people talk to each other.

Leisure Partner

8/10

Excellent

29 Jul 2025

Anne

Good beds and linen.

10/10

Exceptional

17 Jul 2025

Reza

Great location

Leisure Family_with_children

10/10

Exceptional

14 Jul 2025

Emma

The hotel was lovely throughout, the pool, gym and sauna all great and excellent opening hours. Bar and lobby lovely places to sit. My only issue was there wasn’t any milk in the room for my drink, although the bar kindly gave this. The cost of breakfast was pricey when it is the same cost for adults and children. We therefore did not eat breakfast in the hotel

Leisure Family

8/10

Excellent

13 Jul 2025

luwen

Everything is the average level for Marriot, but the staff in counter refused to put my Marriot membership in, instead of putting a stranger’s membership number for collecting points. I felt disappointed about this.

Business_and_leisure Family_with_children

10/10

Exceptional

11 Jul 2025

Heather

We stayed for just a couple of nights to visit our son who lives locally. We had an excellent stay and were especially impressed by the staff in the Piano Bar, Kim and Nick in particular. They were friendly and effecient and made us feel rotally welcome. A definte asset to the hotel.

Leisure Partner

8/10

Excellent

25 Jun 2025

Joy Sze Joyce

Location is great. Room finishes are new and clean.

Leisure Self

4/10

Poor

05 Jun 2025

Robert

Air conditioning not working
Booked a wake up call and never got it.
Over charged on bill

8/10

Excellent

04 Jun 2025

Irman

I dont like it that they do not have a fridge.

Business

10/10

Exceptional

02 Jun 2025

Alex E

The Marriott is centrally located, within easy walking distance to the City Hall, the Hamburg Congress Centre where my conference was. It was a nice stroll to the Hauptbahnhof too. The room is lovely and the bed so comfortable. The hotel lobby is elegantly furnished. The buffet breakfast has a good spread. We were there for one week and we enjoyed the breakfast every morning. All the hotel staff were lovely and very helpful.

Partner

10/10

Exceptional

31 May 2025

Dustin

Hamming it up in Hamburg. Close to downtown, subway, and main train station.

Partner

8/10

Excellent

30 May 2025

Verified traveler

The hotel was in a great location. Very walkable from the city centre and several landmarks. Easy walk from the hamburg h g as well. Only issue we had was the air conditioning wasn’t working in our room

Friends_and_family Friends

10/10

Exceptional

30 May 2025

Lindsey

The staff were very friendly and helpful. Rooms spacious and clean

Business Self

10/10

Exceptional

29 May 2025

James

Very good location since close by the Ubahn Station and nearby Hansa Vertiel Shopping Mall.

Leisure Partner

8/10

Excellent

27 May 2025

Yaron

The Marriott is perfectly located and for me it was just good. The hotel is not the newest one but is clean and welcoming.

Business Self

8/10

Excellent

09 May 2025

Lin

Didn't feel that safe in the neighbourhood but hotel good

10/10

Exceptional

05 May 2025

Mersedeh

The hotel presents Excellance.

Leisure Family

10/10

Exceptional

04 May 2025

David

Great location. We were able to check-in early which was very helpful.
The room was very spacious and it was nice that a city centre hotel had a swimming pool and sauna.

Leisure Partner

10/10

Exceptional

09 Apr 2025

Robson

Amazing location

Leisure Partner

10/10

Exceptional

01 Apr 2025

Ricardo

Have stayed 5 times here during the past 5 years. Always as expected. Excellent!!!

Business

10/10

Exceptional

25 Mar 2025

Fatih

That was really great location, staff , walking ,restaurants and shopping options are all here .

10/10

Exceptional

11 Jan 2025

Jonathan

Nice location… lots of families in the pool enjoying themselves

8/10

Excellent

04 Jan 2025

Joseph

Great location very near to the Christmas markets and upmarket shops and restaurants.

Parking was not included and was expensive (40 euro a day), it took some time to find a space we could park in though it was a busy time.

Hotel has a spa / pool in the basement which was viewable from street level if someone made the effort to. Kids liked playing in the pool (there were no restrictions when this could be used by children which some places do have). Water didn’t seem very hot to me but I like my bath/shower scalding.

We didn’t try the food but the bar was nice and had a chilled vibe with high quality drinks offering and was popular with guests. Staff were professional and helpful.

Friends_and_family Family

10/10

Exceptional

15 Dec 2024

Duncan

Lovely stay

Business Self

8/10

Excellent

13 Dec 2024

Marcel

Great one night family stay

Enjoyed our stay. Room was modern and clean. Family enjoyed the breakfast. I thought the price of 470€ for a standard two-bed room was steep but I believe it was demand based for the specific day. Kids did say the pool was too cold.

Friends_and_family Family

10/10

Exceptional

10 Dec 2024

Lion

I like how hospitable the staff were.

Business_and_leisure Friends

10/10

Exceptional

09 Dec 2024

Matthew

Had to stay here after our flight was cancelled. Excellent hotel, outstanding breakfast choices and pool was a hit for the children

Leisure Family_with_children

10/10

Exceptional

25 Nov 2024

Peteris

Great location, good service and spa!

Business

10/10

Exceptional

19 Nov 2024

Ping

It was close to my places I visited

8/10

Excellent

08 Oct 2024

Paul

Disappointing Stay at Marriott Hamburg

The hotel is going through renovations in certain areas. Our executive room had just been completed and was pristine and very clean. However the normal executive lounge was still being renovated and we were directed to a temporary lounge next to the breakfast area. Unfortunately because this arrangement reduced capacity during breakfast it created long queues during the peak period in the morning and despite the efforts if staff people were eating breakfast in the bar areas and in the temporary executive lounge. I feel the hotel should have advised at the time we booked that renovations were planned during our visit as we may have considered changing the timings if our travels through Germany.

Partner

10/10

Exceptional

22 Sep 2024

Britta

Very nice

10/10

Exceptional

08 Sep 2024

Jeff

Top class hotel in the city centre

Top class hotel in a great part of town, close to shops, bars, restaurants and public transport. My only bugbear is the TVs in the bedrooms have a wooden frame around them meaning i couldn't connect my laptop with a HDMI cable to watch Netflix.

Partner

10/10

Exceptional

13 Aug 2024

Farnoush

Amazing location, service and experience. Excellent hostess Zie was amazing. We recommend staying at this hotel to everyone 👍

Leisure Family

10/10

Exceptional

10 Jun 2024

Michelle

Fantastic location staff was very helpful

Leisure Family

10/10

Exceptional

04 Jun 2024

Marc

We travel 6 to 8 times a year and this has been one of our top 3 stays in the last 10 years. It was perfect.

Leisure Family

8/10

Excellent

19 Apr 2024

David

Very well located and comfortable. Great pool. The Stadtbakerei across the Gansemarkt is an excellent and economical breakfast venue. Servicing of the room was a bit erratic.

Leisure Partner

4/10

Poor

05 Apr 2024

Verified traveler

Unusable Pool, Poor Gym, and poor customer servic.

I recently stayed at the Marriott expecting a refreshing getaway centered around enjoying the pool. Unfortunately, this turned out to be a major disappointment. While the hotel boasts a premium price tag, upon arrival at the pool around 11 am, I was informed by staff that it was unusable for cleaning until after 4 pm. This significantly disrupted my plans for the day, as spending time by the pool was a major reason for choosing this hotel.

Disheartened, I decided to use the gym as an alternative. However, the gym was small and poorly equipped.

To add to the disappointment, the pool area itself was poorly maintained. The water dispenser offered not only lukewarm water, but also rancid-looking cucumbers floating inside. This was not what I expected from a supposedly high-class hotel.

I brought these concerns to the front desk, hoping for some form of follow up but no one did. At the check out, they offered a 10% discount on my bill, which felt dismissive. I wasn't looking for a discount, but rather an acknowledgement of the inconvenience and some effort to improve my stay.

Overall, my experience at the Marriott fell short of expectations on multiple levels. The unusable pool, the small and poorly equipped gym, and the inattentive service in addressing my concerns were all significant drawbacks.

Business Self

10/10

Exceptional

02 Apr 2024

Michael

Clean room, good drinks at the bar, would definitely stay there again.

Leisure Family

6/10

Pleasant

08 Mar 2024

Plo

Some staff were very unhelpful

Leisure Partner

6/10

Pleasant

07 Mar 2024

Plo

generally very good. Only concerns were that the swimming pool was very cold and one pf the reception staff was quite rude when I asled for help.

Leisure Partner

10/10

Exceptional

25 Feb 2024

ENDA

Miniature Wonderland Stay

This is my second time staying at the HAMBURG MARRIOTT ABC Strasse. The hotel is doing well and although it has been around for a long time it has a new feeling as it is kept to a really high standard and is really clean and comfortable. This hotel is really well situated in a very nice area of Hamburg very close to any attraction that you want. I will always stay at this hotel when I visit Hamburg.

Business Family

10/10

Exceptional

12 Dec 2023

Melissa

Staff were friendly and well trained. Very helpful with any queries. Breakfast was excellent especially the omelette station.

Leisure Family

8/10

Excellent

08 Dec 2023

Stephanie

Everything was great besides that the rooms old dated and not worse what it costs .
Location, staff , Lobby, Bar and service was fabulous .
Rooms are bad
Thank you

Friends_and_family Friends

10/10

Exceptional

04 Oct 2023

Clifford

Great room and restaurant. Service great. Would definitely book here again.

Self

10/10

Exceptional

23 Sep 2023

Christopher

Friendly helpful staff, the property is in great condition.

Leisure Self

10/10

Exceptional

20 Sep 2023

Hesham

Great stay

Excellent hotel

Friends_and_family Friends

10/10

Exceptional

02 Aug 2023

Arthur

The employees were really helping customers.

Leisure Family

10/10

Exceptional

26 Jul 2023

James

The hotel was great. We great service and accommodations. I couldn't recommend this hotel enough.

Leisure Family

10/10

Exceptional

17 Jul 2023

Daniel

Excellent location. Easy to walk to stores, restaurants, and ti get transportation. Nice and quiet neighborhood.

Leisure Family

6/10

Pleasant

28 May 2023

Kathy

No AC and the windows were locked. We were told upon checkout that we could have called to have the windows opened / unlocked and fans brought up to the room. It was 10° cooler in the hallway. Everything else was fantastic. Great location, walking distance to so much!

Leisure Family

8/10

Excellent

02 Aug 2026

Soren

Ok til prisen god beliggenhed

10/10

Exceptional

01 Aug 2026

Rebecca

Jättefint hotell mitt i centrala Hamburg. Väldigt nöjda.

2/10

Poor

31 Jul 2026

Usman

Hotellet bør rives ned eller lukkes ned for gennemgribende renovering! Vi har anvendt hotellet i flere år tidligere og været vidne til hvordan hotellet stille og roligt falmer. Aircondition fungere ikke, vi har kampsvedt begge nætter. En tekniker stak en pind ind i aircondition og konstaterede temperaturen var 20 grader, men da han målte i værelset steg temperaturen ret hurtigt, hotellet gav et par ventilator som bare blæste varm luft rundt i lokalet. Det vil sige, Der er IKKE AIRCONDITION som der ellers bliver lovet!!Poolen er lukket. Værelserne er slidte og rengøring er nærmest ikke eksisterende.

10/10

Exceptional

30 Jul 2026

michael

Ingen pool som skrevet og fitness var der ikke noget af . Løbebånd var det

10/10

Exceptional

30 Jul 2026

Michael

Alt var super. Virkelig personale som bare gerne ville hjælpe

4/10

Poor

29 Jul 2026

Martin

Dårligt serviceog så sælger de ting de ikke har
som lader til el biler.

10/10

Exceptional

29 Jul 2026

Helle

Et dejligt hotel med hjælpsom og imødekommende personale. Morgenmaden var virkelig god, og hotellet er placeret rigtig godt.

10/10

Exceptional

28 Jul 2026

Pernille Riis

Pænt og rent værelse . Rummeligt . Vi fik 2 sammenhængende værelse .

10/10

Exceptional

27 Jul 2026

Kristine

Litt skuffende at bassenget var stengt og at vi ikke hadde fått beskjed om det. Men flott hotell med nydelig frokost og perfekt beliggenhet.

8/10

Excellent

27 Jul 2026

Kenneth

Staff at check was not service minded

4/10

Poor

27 Jul 2026

Line

Morgenmaden blev serveret i en form for konferencerum og på ingen måde hyggelig. Vi skulle betale et alt for højt depositum, som det tog os 4 dage at få retur efter afrejse. Poolen var under renovering og sengene var for smalle.

10/10

Exceptional

26 Jul 2026

Frederikke

Fantastisk ophold og vi nød virkelig det hele!

10/10

Exceptional

24 Jul 2026

Thomas Sand

Rent og pænt. God morgenmad. Perfekt placering og nemt med parkering i kælderen.

10/10

Exceptional

23 Jul 2026

Benjamin

Nice and relatively quiet location in the city center. Family room was clean, spacious and well ventilated. Breakfast was great and not too crowded. Nothing to complain about.

10/10

Exceptional

21 Jul 2026

Jan Bærenth

Dejligt værelse med gode senge og forholdsvis støjfri aircondition. Morgenmaden var fin, men prisen er relativ høj i forhold til udvalget af bl.a. æggeretter.
Venligt og serviceminded personale.

Friends_and_family Friends

10/10

Exceptional

19 Jul 2026

Lisbeth

Super beliggenhed i forhold til centrum. Alt fungerer bare. Det amerikanske system med en stor fælles dyne i dobbeltseng, kan være en udfordring på varme dage.

Partner

10/10

Exceptional

18 Jul 2026

Ting

We had a great stay at this hotel. The room was clean, comfortable, and well maintained. The staff were friendly and helpful throughout our stay. The breakfast offered a good variety of food, and the parking was convenient. Overall, it was excellent value for money. We would definitely stay here again and highly recommend it to other travelers.

Self

10/10

Exceptional

17 Jul 2026

Anders

Super hotel - Dejligt ophold

10/10

Exceptional

17 Jul 2026

Steen

Dejligt værelse med hurtig indtjekning. Lækker bar og terrasse. God morgenmad. Nem parkering i kælder ved hotellet. Roligt hotel - placeret meget centralt. Benyt Karl Lagerfeld stien til havne området.

Friends_and_family Family

10/10

Exceptional

16 Jul 2026

Pernilla

Ett super fint hotell med bra läge.

Friends_and_family Family

4/10

Poor

16 Jul 2026

Casper

Vi bestilte et ophold på Marriott Hamborg bl.a. fordi der var pool. Vi havde mellemstore børn med, og der var hedebølge over Hamborg, så poolen var vigtig for dem. Ved ankomst konstaterede vi, at poolen var lukket og spærret af, muligvis under ombygning. Vores værelse lå ud til en baggård, hvor håndværkere hver morgen kl.0600, startede med at fylde en container med murbrokker, hvilket larmede en hel del.

Den manglende pool og renoveringen af naboejendommen er begge ting som det havde været fint at være informeret om inden bestilling, men det fremgik ingen steder.

Når det så er sagt, så var hotel og værelser ellers ganske udemærket og personalet meget imødekommende. Min anke går altså udelukkende på, at Hotels.com gav fejlagtige oplysninger vedr. pool samt manglede at oplyse at der var en stor renovering i gang ved naboejendommen (det har jeg før fået oplyst ved andre hotelophold).

Friends_and_family Family

10/10

Exceptional

14 Jul 2026

Vibeke Pürschel

Fantastisk beliggenhed, hyggeligt område med gode restauranter, dejlig morgenmad på hotellet og meget hjælpsomt personale. Også virkelig dejligt med parkering lige under hotellet. Eneste minus var, at det ikke var til at få el-laderstanderen til at virke.

Friends_and_family Family

10/10

Exceptional

12 Jul 2026

Lars

Super

8/10

Excellent

07 Jul 2026

Jacob

Lokalt hotel midt i Hamborg, gode shopping muligheder og spisesteder

Friends_and_family Family