Show prices in

Choose a currency for your trip.

More currencies

More crypto

Find your next stay

Steens

Hamburg · Germany

Holzdamm, 43View location

7.0/10Very good497 Reviews
Cleanliness7.4/107.4
Service7.0/107.0
Comfort7.0/107.0
Condition6.4/106.4
Location8.8/108.8
Neighborhood8.8/108.8
Amenities5.6/105.6
See all ratings
Check availability Pay with crypto or card

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Steens

This hotel is located directly at Hamburg Main Station. Steens Hotel is a short walk from the Old Town and the Alster Lake. The bright rooms feature a mini-bar, a TV and an private bathroom with a hairdryer. Many shops, cafes, bars and restaurants can be found near Steens Hotel.

The house where Hans Albers was born is also nearby.

Read more about this hotelShow less

With a stay at Steen's Hotel, you'll be centrally located in Hamburg, within a 5-minute drive of Hamburg City Hall and Hamburg Messe and Congress. This hotel is 1.7 mi (2.7 km) from Miniatur Wunderland and 1.9 mi (3 km) from Reeperbahn.

Stay in one of 15 guestrooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as desks and complimentary newspapers.

Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Entertainment
Smoking areas

Check-in and check-out

Check-in from 1:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No elevators Professional property host/manager Pets not allowed

Important information

  • You need to know
    • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Special Instructions
    The front desk is open daily from 8:00 AM - 11:30 PM. The front desk is staffed during limited hours. Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee at check-out. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Guests must contact this property in advance to reserve onsite parking
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Self parking fee: EUR 35 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

Nearby attractions

Hamburger Kunsthalle 0.3 km / 0.2 mi
Alster Lakes 0.4 km / 0.2 mi
Schauspielhaus 0.4 km / 0.2 mi
Inner Alster Lake 0.5 km / 0.3 mi
Moenckebergstrasse 0.6 km / 0.4 mi
St. Mary's Cathedral 0.7 km / 0.4 mi
Markthalle Hamburg 0.9 km / 0.5 mi
Europa Passage 0.9 km / 0.5 mi
Chilehaus 1 km / 0.6 mi
St. Peter's Church 1.1 km / 0.7 mi
Jungfernstieg 1.1 km / 0.7 mi
Rathausmarket 1.2 km / 0.7 mi
Neuer Wall 1.2 km / 0.8 mi
Hamburg City Hall 1.2 km / 0.8 mi
Casino Esplanade 1.3 km / 0.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 15
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room service
  • Garden
  • Terrace
  • Newspapers
  • Luggage room
Show 2 more facilities & services
  • Snacks
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TRIPLE ECONOMY WITH SHARED BATHROOMTRIPLE • ECONOMY WITH SHARED BATHROOMTPL.EY-FH

    Photos are not available for this room type.

    Steens

    TRIPLE ECONOMY WITH SHARED BATHROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    ECONOMY WITH SHARED BATHROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.EY-FH

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ONE BEDRoom • ONE BEDROO.1B

    Photos are not available for this room type.

    Steens

    Room ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Steens

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE ECONOMY WITH SHARED BATHROOMQUADRUPLE • ECONOMY WITH SHARED BATHROOMQUA.EY-FH

    Photos are not available for this room type.

    Steens

    QUADRUPLE ECONOMY WITH SHARED BATHROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    ECONOMY WITH SHARED BATHROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.EY-FH

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Steens

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Steens

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Steens

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE WITH DOUBLE BEDTRIPLE • WITH DOUBLE BEDTPL.DB

    Photos are not available for this room type.

    Steens

    TRIPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room THREE BEDSRoom • THREE BEDSROO.3B

    Photos are not available for this room type.

    Steens

    Room THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    Steens

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Steens

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST

    Photos are not available for this room type.

    Steens

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Steens

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Steens

7.0
Very good
497 Reviews
Cleanliness
7.4 /10
Service
7.0 /10
Comfort
7.0 /10
Condition
6.4 /10
Location
8.8 /10
Neighborhood
8.8 /10
Amenities
5.6 /10
100 reviews shown
2/10
Poor
23 Jul 2026
Christina
Hotel reception was locked the entire time, no one is physically there. When you arrive, you will have to call a number posted on the door to open a lock box to retrieve your hotel key. There are 4-5 number options and it took 20 minutes to try each one and find someone who will pick up.
In the room, there was a hole in one of the mattresses and the wire mesh from inside the mattress dug into my back while I slept. The toilet leaked and caused flooding in the bathroom while the shower was on. The shower curtain was stained and very dirty. The room had a musty smell.
2/10
Poor
12 Jul 2026
Petter
Apart from being close to the train station, this hotel is not much better than finding a park bench. The room is tiny, the bathroom is even smaller without lights (not installed) in the shower, the bed is uncomfortable, I was on the third floor with no elevator, the reception was not open and I had to call a number (the third number listed)… awful experience
Self
6/10
Pleasant
19 Jun 2026
Dewet
The location is great for the Hbf, but this is an aparthotel masquerading as a real hotel. There is no reception, check-in involves trying 4 phone numbers stuck on the front door repeatedly until someone answers and gives you the code to your room's lockbox. In my case that took about 10 calls and 20 minutes of frustration building. I had no bedlamp, so reading by the bright overhead was challenging. The bathroom was small but serviceable, the shower had decent pressure and temperature.
Self
6/10
Pleasant
13 Jun 2026
Andrea
The room we got was in the basement, all the way downstairs, and the bathroom was shared and located outside the room. This was not mentioned in the listing, and it also didn’t say that the room was in the basement.

For one night, it was okay, but I wouldn’t recommend it for a longer stay. The room had a very strong insecticide smell, which was quite unpleasant and felt somewhat toxic. We didn’t see any bugs, but the smell was noticeable throughout our stay.

The check-in process was fine, but make sure to call ahead, as that’s required to complete the check-in.

The room was also very cold.

Overall, acceptable for a short one-night stay, but not ideal for anything longer.
Friends_and_family Family
2/10
Poor
11 Jun 2026
David
Stay away from this hotel. Nobody around to book you in. Location is awful and unsafe
Family_with_children
2/10
Poor
24 Apr 2026
Bailey
this place is not a hotel. the room didn’t have a bathroom there was one toilet in the basement. the reception is never on duty besides 1hr per day. once we got them to show up and let us in they left right away. many guests showed up later in the day and we were the only people at the entire establishment and had to tell them reception had already left for the day. this was at 2pm. they left us the keys to the entire place and just went home after they told us we had to come for check in at 2:15pm or they would not be there.
Friends
6/10
Pleasant
07 Apr 2026
Robert
Great location to central station and attractions.

No tea or coffee facilities in room

Room not cleaned for duration of stay.

Hotel completely unmanned. No staff present once during stay.
8/10
Excellent
24 Feb 2026
Gohar
A very convenient small clean guesthouse right in the center, very close to the train station. Despite this, it is on a quiet and safe street, with all the infrastructure nearby, from cafes to a large supermarket.
Friends
6/10
Pleasant
13 Nov 2025
Michael
There is no one working at this hotel, there was no one when i arrived and no one when i left in the morning. When you arrive you need to call a local phone number, the issue is when you have an e-sim (data only) you can't make local calls, i had to chat online with hotels.com and have them contact the hotel as i waited in my car. Never understood the parking instructions so i left it in the street.
Self
8/10
Excellent
11 Oct 2025
Katherine
Comfortable and spacious room really close to the station, nearny St Georg where there are loads of lovely restaurants and cafes. 15 min walk from the Rathaus so loads to see on the doorstep. The hotel was clean but we didn't see any staff whilst we were there, so had the same issue as others with check in, but fortunately we didn't have to wait too long for an answer on the phone when we called to check in at the door. We'd have preferred to see someone at reception simply because we had a broken light bulb that never got fixed, though we did send a few emails. Overall, good value for money but do be prepared for a little momentary anxiousness on arrival when no one answers the doorbell
Partner
10/10
Exceptional
15 Sep 2025
Vo-Hoang-Tuan
VERY friendly and helpful staff. Would come again.
Leisure Self
10/10
Exceptional
28 Jun 2025
Erik
Thanks again! Easy access, Convenient location
Business_and_leisure Family
6/10
Pleasant
21 May 2025
Nicole
There is no registration person on-site, you must call a number to retrieve acode to access your key. The room was up 2 flights, with no elevator. The room was spacious, but the issue was the black moldgrowi g in the bathroom. It wasin numerous places on the walls and that was certainly a concern. We stayed 1 night then departed, agai , no one at registration.
Leisure
4/10
Poor
15 Apr 2025
Ted
Close to downtown and convenient for walking. Check in was difficult and ultimately got assistance from another guest as the front desk advertised as being open until 2200hr but it was not.
Leisure Family
4/10
Poor
28 Jan 2025
Verified traveler

Cheap for a reason

Fine if all you need is a cheap bed. Handy location for the Hauptbahnhof and city centre, but the bare minimum. No reception staff - you have to call a number to get a code for the lockbox at the door. Good luck with the dial code dialling from a non-German phone (+39 and leave out the first 0). Stairs only, no lift. No kettle/breakfast. Don't think I'll go back
Self
8/10
Excellent
04 Nov 2024
Rene' Christian
Surprisingly good given the rating and price. The beds were comfortable, the room was clean, check-in was easy, and it was conveniently close to the train station.
Business Family_with_children
8/10
Excellent
12 Aug 2024
Michael E
Close to the Train, thus a lot of transients. Don’t think the place has changed since the Beatles stayed there in ‘59.
6/10
Pleasant
25 Jun 2024
Sage
Place was OK, the fan in the room wasn’t working, lots of stairs with a weird smell
Carpets were dirty
But very closely conveniently located to train station
6/10
Pleasant
20 Jun 2024
Talita
The whole time we were there we never saw anyone, except the cleaning lady on the last day while we were leaving… when we checked in we had to talk ti someone in the intercom, that told us the combination to a key box that had our hotel entrance key and room key. It was a self-service hotel? Other than that the room was nice, clean, comfortable, but it was just strange to never see any employees…
Leisure Partner
6/10
Pleasant
29 Apr 2024
Janet Lorraine
It was close to the Central station and close to restaurants. Very convenient to get tour buses.
Leisure Family
10/10
Exceptional
30 Mar 2024
lucy

Good value and close to train station

90s decor but clean and comfy and a big room for 3 of us. Let us leave baggage all day which was a real bonus. Very close to train station. Would use again.
Friends_and_family Friends
6/10
Pleasant
04 Sep 2022
Verified traveler

Disappointing

It is very close to Hauptbahnhof, however a bit old and outdated, does not qualify to be rated 3 star or even 2 star. There is no elevator, carpets are stained and loose, bathroom has dirty caulking that is peeling off.
And Wi-Fi is unsecured and compromised, my iPhone warned that there may be a monitoring and recording device on network, impersonating websites and stealing data. I couldn’t access internet.
Partner
8/10
Excellent
24 May 2022
larry
Nice quiet hotel near train station stayed here over last few years when visiting germany. Clean simple room only negative is stages no elevator for heavy bags. Otherwise good value.
6/10
Pleasant
19 May 2022
Jan
This was the only hotel left in Hamburg during a big convention. So they tripled the price, but at the end there was nothing else wrong with the hotel
Leisure Partner
6/10
Pleasant
01 Sep 2021
Laura
This is a stereotypical cheap hotel. Tacky decor, a funky smell, flat pillows, and cheap shampoo. The night staff did not speak English. I could hear conversations happening in the lobby through my room door. However, on the positive side, the location was super close to the train station, I felt safe in the location, and a kind morning staff man helped me get my bag down the stairs. Overall, it's an OK place to stay and a good deal considering the location.
Leisure Self
10/10
Exceptional
10 Aug 2019
Adrian

Good for Central Hamburg

Agreat hotel very close to the station. I arrived very late, staff were excellent.
10/10
Exceptional
31 Jul 2019
Verified traveler

Fantastic

I really enjoyed my stay it was fantastic.
Self
8/10
Excellent
20 Jun 2019
Philip

Another stay in Hamburg

The hotel is 5 mins walk from the the central station. My single room (9), top floor was without a lift, and was quite small and the hotel in general could do with a refurbishment. The bathroom towels were a bit tatty, although clean and fresh, the shower was good and worked well, compared to other hotels in the area. The room was noisy early morning due to busy traffic from the road and I could smell the traffic fumes which is a concern. Limited choice of breakfast; very nice coffee and the staff were extremely polite and welcoming. I would stay there again.
Friends
8/10
Excellent
02 May 2019
Verified traveler
simple hotel a very short walk to rail station on a quiet street. front desk personnel very helpful . room was small but very clean. breakfast was also simple but adequate. would stay here again
Family
8/10
Excellent
24 Mar 2019
Jelisejs

Nice stay in Hamburg

I liked my stay there (overall) - for the price they offer.
However, if you are after a good (or hot) breakfast - you will need to find something else.
This hotel is better than some other cheap hotels in the center area, as it is located on a quiet street (no gangs, prostitutes, drinkers).
The lake and main station are a few min away and there is a direct train to the airport (make sure you are in 3 front carriages).

The walls are thin - so it will be hard to sleep if someone is speaking in the next room.

I liked that the water was hot and the water pressure was perfect. (suggest to bring your own conditioner)

You must give a key to a receptionist every time you leave the hotel (that's strange - but this is a rule).

WiFi was quite fast (on the third floor).
8/10
Excellent
13 Feb 2019
Arthur
Nice Hotel. Spacious room for 1 person.
Shower great. Breakfast good.
10 minute walk from the main train station.
6/10
Pleasant
08 Aug 2018
Debz

Small central Hotel - ok for short stay

Hotel ok, great location near Central Train Station. Ideal for short break.Breakfast adequate, pleasant staff. Stayed in August with husband & 2 kids((20 & 17). Wi-fi in room excellent, best we've ever experienced! Old hotel and room stifling hot with no aircon (had a stand-up fan that didn't really make a difference)
4/10
Poor
01 Aug 2018
Verified traveler

Disappoitment

The kocation was good.
The room was very small for 3 adults.
The lack of aircondition made our stay hot and sweaty. the ventilator that was supllied, did not improved the situation.
Some of the desk clerks do not speak English.
we asked for a delay checkout for the charge of 35 euros, but the clerck demanded that we checkout before the time because the room was promissed to other guests.
Family
8/10
Excellent
03 Jul 2018
Verified traveler

Great location!

Location and value for money are hard to beat.
Partner
8/10
Excellent
01 Jun 2018
Larry

Great little hotel Hamburg Central Train station

Great small hotel on a great clean street Holzdamn near the Atlantic Hotel and
a block and half from Hamburg Central train Station. Quiet street away from Hamburgs rougher side, a few blocks away with the sex parlours, addicts and drunks lying in the squares. Hotel is only 22 room, with half dozen with private toilets. Bed was good and free breakfast adequate in a nice eating area. Only difficulty may be the stairwell. It is wide but best rooms are on 5th and sixth floors. Staff are very responsive, speak several languages including good English. Very personable front desk.
Bonus is a good Theatre a block away towards Central Stn.
Partner
8/10
Excellent
18 Feb 2018
Verified traveler

Good for a conveniently located budget stay

Location is great - just a few minutes from the main Central station. The hotel is clean and functional; very by-the-book (check in at 2pm no matter what) and breakfast is perfectly adequate. Rooms are nothing special but have clean and comfortable beds. It was freezing in Hamburg so I appreciated the ability to control the heat in my room. Good for a budget stay!
Family
8/10
Excellent
04 Feb 2018
Vivian
The hotel is small but very clean and welcoming. The staff was helpful and attentive. The location is unbeatable! The hotel is close to the main train station, museums and restaurants. I would stay there again.
6/10
Pleasant
18 Jan 2018
Brendan

Excellent location

Excellent location and an easy walk to lake, station, underground and main shopping area. Staff were excellent and could not do enough. Rooms a little dated but clean. Pillows could be renewed as they were very soft. Breakfast adequate but basic. Only hot food was boiled eggs and the salad to go with the meat and cheese was limited. However, if you wish to spend a fortune on a hotel that you will not spend much time in go ahead. This hotel is reasonable for the price so give it a try.
4/10
Poor
11 Aug 2017
Yuet Wah
Condition is fair and amenities is poor. You need to be young and strong to stay here as there is no elevator or lift available. Location is good and price is reasonable. But next time I would pay more for a better option.
Family
10/10
Exceptional
05 Jul 2017
Greg

Good location and exceptional service.

We had a one night stay and the help at the front desk was exceptional. He took the time to explain the train system which was very close. They also took a lot of time helping us get checked in for our flights. He spoke great English and the rooms were clean and quiet.
10/10
Exceptional
26 Jun 2017
Roger

Hamburg family stay

I visited Hamburg with my family. Steens hotel was a very easy walk to points of interest and central station. The family room was very nice with very comfortable beds. This is a good location for seeing downtown Hamburg.
Family
4/10
Poor
21 May 2017
Verified traveler

not good choice

Very small room, no elevator, noisy at 2-4am for two nights when I stayed.
8/10
Excellent
17 May 2017
Susan

Nice hotel close to the lake.

Easy to locate and quite central but quiet hotel with 24h porter-service.
8/10
Excellent
17 Apr 2017
marc

Decent hotel in a great location

Location is superb, just a few minutes walk from the central station.
Our triple room had comfy beds and a very nice hot shower so no complaints there.
Breakfast was average, and the service was good (friendly staff).
Family
10/10
Exceptional
26 Mar 2017
ilene

Nice stay! Close to train!

Came to Hamburg to visit family. Steen's was very close to main train station.
Hotel was quaint and clean, good breakfast included.
Rooms are small compared to regular U.S. Hotels and it is a \"walk-up\", so as long as you realize that beforehand all will be good! Staff was very friendly and helpful, good wifi service in room.
Family
8/10
Excellent
01 Feb 2017
Torgard

value for money, nice quiet street

Stayed for two nights on a business trip. Small independent hotel on a nice quiet street. Within short walking distance of the railway station and city centre. Staff are friendly and very helpful. Breakfast basic but quite adequate. Room was reasonable size for the price and comfortable. Overall I enjoyed my stay.
6/10
Pleasant
06 Jan 2017
Verified traveler
Small rooms typical for Hamburg, pretty much the same as Norddeutscher Hof and Novum Alster around the corner, take whichever is cheapest
Family
8/10
Excellent
21 Dec 2016
Katie
Stayed for 2 nights. Nice little hotel. Good lucation easy to walk most places and very close to the train station. €3.20 from there's to the airport. Good value for money :)
Partner
10/10
Exceptional
25 Sep 2016
Chris

Convenient, clean and well-connected hotel

Friendly helpful staff, comfortable clean room. We knew there was no lift, so we didn't mind heaving our cases upstairs. The place is only five minutes walk from the main railway station, a short walk from the centre of Hamburg, and there are plenty of restaurants and cafes nearby.
Partner
6/10
Pleasant
11 Jul 2016
Verified traveler
good location, clean, but no elevator which is an inconvenience. Also breakfast could be better. But overall satisfied with it.
2/10
Poor
27 Jun 2016
Verified traveler

Too loud

The location is good and the staff very helpful but not the night shift.Anything else was terrible
8/10
Excellent
15 Jun 2016
lynn

Nice hotel close to Hamburg hbf.

It was a nice hotel close to Hamburg hbf. The breakfast was better than expected. Rooms were very clean. Our only issue was we were located on the third floor with no elevator. If you had heavy bags it could be a problem. Overall we thought it a great value. The beds were very comfortable!
10/10
Exceptional
08 Jan 2016
Vadim

Two days in Hamburg with kids

Stayed for one night, one adult with two children. Everything was good: room price, free wifi, complimentary breakfast (pretty good!), and inexpensive parking.
Family
6/10
Pleasant
29 Jul 2026
Alexander
Man darf nicht zu viel erwarten.

Es ist ein Zimmer mit Bad. Sauberkeit war okey, Betten bequem. Dusche leider etwas undicht und die Zimmer sehr hellhörig.

Lage und Preisleistung sind aber für die Umgebung okey.

Wer nur schlafen und Duschen will kann hier gerne buchen, wer mehr Luxus und Hotelfeeling will sollte wo anders buchen.
6/10
Pleasant
17 Jul 2026
Laura
Om man ska bara sova över natten nära stationen detta är en bra hotel. Det finns ingen hiss så om du har mycket packning kan vara krångligt, man träffar aldrig personalen, det finns 4 olika nummer på dörren man måste ringa för att prata med någon och få koder för att komma in. Dessa koder skulle ni kunna skicka tidigare så man behöver inte stå där ute och ringa tills man får svar.
Friends_and_family Family
6/10
Pleasant
08 Jul 2026
Ann
Bra läge men dåligt underhåll
Friends_and_family Family
8/10
Excellent
26 Jun 2026
Arvid
Det var ett av de billigaste hotellen i närheten av Hamburg Hbf när jag bokade. För att vara så billigt är jag väldigt nöjd med boendet och kommer gärna tillbaka. Min resa blev kraftigt försenad och jag anlände efter att receptionen hade stängt. Jag checkade in online före midnatt och kunde hämta nyckeln genom att ringa ett nummer när jag anlände till entrén. Det fungerade mycket bra.
Self
10/10
Exceptional
10 Jun 2026
Kerstin
Es war sehr schön
Partner
8/10
Excellent
05 Jun 2026
Heiko
Die Unterkunft ist zweckmäßig.Das Zimmer war modern eingerichtet. In der heutigen Zeit Etagentoiletten ist nicht mehr zeitgemäß. Das stand aber in der Beschreibung.
Für uns war e
10/10
Exceptional
04 Jun 2026
Alonso Sebastian
Bien ubicado y limpio. Personal muy amable.
Family
2/10
Poor
23 May 2026
Rogvi Martin
Sølvfisk, beskidt, aldrig noget personale at se, fælles toilet og lydt mellem værelserne. Vil ikke anbefale det til nogen.
Self
6/10
Pleasant
21 May 2026
Martin
Meget centralt ved Hbf og overraskende stille. Der var mod forventning ikke toilet eller bad, så toilet var på første sal og et småt og virkeligt ulækkert bad i kælderen. Værelse 2 var bagværelse til receptionen så man skulle ud og ind gennem receptionen (ikke bemandet mens jeg var der)
Self
2/10
Poor
11 May 2026
Johan
Notre voyage a été annulé au départ de Kiel suite au blocage de notre bateau dans le golfe d ormouz
Par conséquent, nous avons dû annuler notre séjour dans cet établissement
Et nous n avons pas récupérer notre agent.
Car celui ci même en les prévenant un moi à l’avance , ils n’ont rien voulut savoir ! On y retourne l’Anne prochaine avec MSC.
Friends_and_family Friends
6/10
Pleasant
01 May 2026
Nadeem Ahmed
Gammel bygning. Mange trapper ingen elevator.
Ringe parkerings muligheder.
Friends_and_family Family
10/10
Exceptional
20 Apr 2026
Patrick
Toller Aufenthalt, vielen Dank.
Tolles Hotel, tolle Ausstattung, Preis Leistungsverhältnis passt.
Kritikpunkte:
Die Rezeption sollte rund um die Uhr besetzt sein und die Betten waren ein bisschen zu hart.
Der Fernseher müsste so ausgerichtet sein, das man vom Bett aus schauen kann.
Self
4/10
Poor
18 Apr 2026
Helen
Die Lage des Hotels ist sehr gut. Aber das Hotel selbst ist fürchterlich. Alt, schmutzig. Die Zimmer abgewohnt. Insbesondere die Bäder müssten komplett renoviert werden. Wir haben nicht geduscht weil wir uns wirklich geekelt haben. Die Matratzen sind total durchgelegen. Wir waren froh, dass es nur eine Nacht war in der wir dort übernachten mussten.
Family_with_children
4/10
Poor
17 Apr 2026
Edson
Banheiros compartilhados com buracos no chão
Self
2/10
Poor
16 Apr 2026
Syed Muhammad Furqan Raza
I stayed in this hotel twice for one night with my family. Both times, the hotel was closed. I have to called several numbers which were posted on their main gate and tried luck several time to get access to the hotel. Even though I reached to the hotel in the evening.

To be honest, it was not a hotel. They have 10 rooms in a building and there is no lift in that building. So, if you have heavy luggage, then you need to carry it all the way up.

The room was substandard, the heating was not working, and the bathroom/toilet was from 1970.

I will not recommend to stay in this hotel.
Friends_and_family Family
6/10
Pleasant
13 Apr 2026
Dennis Hjuler
Perfekt beliggenhed, men der er ikke noget personale som sådan, og det skal man lige være lidt obs på. Værelset jeg var på var meget lille men til mindre ophold er det ganske fint. Rengøring god.
Partner
4/10
Poor
05 Apr 2026
David Medina
De neteja normal, però no hi ha ningú a la recepció. Tota comunicació per WhatsApp. No guarden maletes. Ben comunicat. Sembla que no es fa manteniment de l'edifici.
Family
4/10
Poor
03 Apr 2026
Gustav
Mødte på intet tidspunkt noget personale trods en reception der bær være åben til halv tolv. Derudover ingen rengøring og en beskidt håndvask. Blev placeret i et værelse i kælderen uden dækning og med myrer på vægge, borde og gulve
Friends_and_family Family
2/10
Poor
27 Mar 2026
Arman
Så beskidt hotel har jeg ikke set
2/10
Poor
19 Mar 2026
TETSUO
スタッフ不在
ホテルに入るにも一苦労
あり得ません
Self
4/10
Poor
18 Mar 2026
Amal
Chambre correcte mais aucun accueil. Pas d’ascenseur
Self
8/10
Excellent
14 Feb 2026
Tanja
Godt til prisen. Venligt personale, der dog kun var tilgængeligt i begrænset periode, men det var ok, da vi ikke havde brug for dem. God central beliggenhed. Pæn størrelse værelse. Badeværelset var lidt lille. Men prisen var god.
Friends_and_family Family
8/10
Excellent
11 Feb 2026
Tomas Westh
Ok
Friends_and_family Family
2/10
Poor
16 Jan 2026
Nicolai
Kunne ikke låse mig ind efter receptionen var lukket

Måtte simpelthen overnatte på et andet hotel....
4/10
Poor
02 Jan 2026
Tomomi
レセプションに誰もいない。常に。
Self
2/10
Poor
15 Dec 2025
Lars
Beskidt, ulækkert og ikke rengjort
Friends_and_family Family
2/10
Poor
14 Dec 2025
Mairu
ALT!
Jeg har aldrig skrevet review før i mit liv….
Men jeg skriver, for andre ikke oplever det samme:) Der var svamp over det hele… og de mente det bare var vand… sort vand, men ja. Så bare ja
4/10
Poor
08 Dec 2025
Kim
Das einzige was für dieses Hotel spricht, ist die Lage. Aber Achtung, 3. Stock mit über 60 Stufen ohne Aufzug. Heizung funktioniert kaum, vielleicht war sie deshalb direkt ausgeschaltet, die Fernbedienung des Fernsehers ging nicht und es war nicht sauber. Die Handtücher hatten fremde Haare an sich, das Bettzeug war fleckig, vom Boden fangen wir gar nicht erst an. Ich hatte nicht viel erwartet, aber bei dem Preis zumindest Sauberkeit und nicht den Staub der letzten Jahre am Heizkörper oder Spinnweben im Bad.
Leisure Self
6/10
Pleasant
06 Dec 2025
Manne
Vi kom til hotellet men om aften da vi skulle tænde lyset var der kun to lamper og den ene lampe virkede ikke vi sagde det da vi så en i foyen og han lovede det ville blive fikset til dagen efter men desværre virkede den hellere ikke der hva jeg vil mene er virkelig dårlig stil når man gerne vil læse om aften og har betalt for et værelse desuden var der så lydt at man kunne høre alt hva danskerne i værelset snakkede om og det så ikke er fuldt i orden ville aldrig anbefale dette hotel til nogle
Partner
4/10
Poor
30 Nov 2025
Christian
Der checkin war eine katastrophe, erst ab 1300 uhr, keiner wußte bescheid, telefonisch wurde abgeklärt, dass zimmer reserviert war und die nur polnisch sprechende putzfrau hat dann den schlüssel übergeben. Zimmer soweit ok, alles uralt aber funktionell. Leider konnteman das zimmer nicht zusperren.
Business Self
2/10
Poor
17 Nov 2025
Sanne
Klamt
Friends_and_family Family
8/10
Excellent
26 Oct 2025
Kati
Bien et économique, chambre propre, personnel sympa
Friends_and_family Family
4/10
Poor
26 Oct 2025
Berkem
Odada kötü bir koku vardı
Self
6/10
Pleasant
17 Oct 2025
Ann-sophie B.
Ja, ligger meget centralt i Hamborg men ikke noget luksus.Måske noget for gutterne fra nul stjerner.Altid spændende med håndklæder med brune streger på[ inden man selv har anvendt dem].Men ellers rent og pænt.Dog slidt.
Friends_and_family Family
2/10
Poor
15 Oct 2025
Cecilie

Forfærdeligt

Vi fik et værelse i en kælder uden lys, toilet, bad eller dækning. Bygningen var låst, og man skulle have udleveret nøglen af en rengøringsassistent der ikke kunne et ord engelsk eller tysk. Alt i alt en super dårlig oplevelse.
Friends_and_family Family
4/10
Poor
15 Oct 2025
Sofie
Der var intet personale til stede under hele opholdet. Det virker slet ikke særlig imødekommende, og er meget forvirrende, især for gæster der først ankommer sent om aftenen.
Derudover er der forfærdelige lydisolering, så man kunne høre alt inde fra naboværelserne.
Partner
8/10
Excellent
15 Oct 2025
Asmaa
Alles war gut
6/10
Pleasant
21 Sep 2025
Said Emre
na ja
8/10
Excellent
03 Aug 2025
camelia

Rekommenderar

Trevlig upplevelse, rummet var fräsch, tillgång till caffe&te med möjlighet att fixa det själv .
Nära järnvägsstationen och en jättegod frukost har ätit på Junge Bakeri som ligger väldigt nära.
Friends_and_family Family
4/10
Poor
23 Jul 2025
Vilda

Inte det bästa.

Alltså helt okej hotel om man bara ska sova. Ingen på hotellet när vi kom men lyckades ringa och komma in till slut. Rummet låg bakom receptionen och för att komma till toalett/dusch fick man lov att gå ut ur rummet, genom receptionen och ner i källaren. Vilket innebar att man hela tiden fick springa runt o hålla koll på en hel nyckelknippa för att ens komma in/ut. Den personalen vi träffade sa inte ens hej. Helt okej rum i övrigt men skulle inte boka igen.
Friends_and_family Friends
8/10
Excellent
16 Jul 2025
Verified traveler
Du får hvad du ser. Ingen morgenmad muligt, men masser af muligheder i nærheden. Central beliggenhed, pænt og rent.
Friends_and_family Family
2/10
Poor
09 Jul 2025
Nasy

Hotel entspricht Beschreibung nicht!

Bei Rezeption war niemand obwohl im Homepage steht Rezeption offren bis 23:00!
Self
8/10
Excellent
11 Jun 2025
Heli
Hyvä sijainti ja helppo sisäänkirjautuminen avainlokerolla.
Friends_and_family Family
6/10
Pleasant
10 Jun 2025
Gui-Hua
Alt er ok. Men badeværelset er ikke særlig godt.
Friends_and_family Family
8/10
Excellent
28 May 2025
Jannira
Leistung - Preis ist gut.
Die Lage ist perfekt! Es ist 2 Blocks vom Hauptbahnhof entfernt und man kann viele Orte zu Fuß erreichen.
Mein Zimmer war in Ordnung, die Dusche ist sehr klein, aber für die 4 Tage, die ich blieb, war das kein großes Problem.
Houskeeping kommt jeden Tag, um den Müll aus dem Zimmer zu werfen, sie macht das Bett aber nicht (aber das ist etwas, das mir nicht so wichtig war.) Alles in allem ist der Preis-Service für mich gut.
WICHTIG: Es ist nicht immer jemand an der Rezeption.
Als ich ankam, war niemand da, aber die Tür zeigte 3 Telefonnummern an, die ich anrufen sollte. Ich tat es und sie gaben mir alle Informationen, um in mein Zimmer zu bekommen.
Self
2/10
Poor
04 May 2025
Viggo
Receptionen er ikke bemandet. Det fungere meget dårligt. Der gik 10 min før en meget venlig rengøringsdame kom og lukkede op!
Leisure Partner
10/10
Exceptional
18 Mar 2025
Jörg
Es war alles in Ordnung .
Leisure Family

Location & surroundings

Steens
Holzdamm, 43, Hamburg, Germany

Hotels Nearby

Compare other stays close to this hotel. Choose travel dates to check availability.

Explore the map
Show 46 more nearby hotels

Steens

48 hotel photos