Name: Stay Hotel Boardinghouse
Address: Kreuzweg 12, Hamburg, 20099, DE

8/10

Excellent

17 Jul 2026

Brendan

This place was a little harder to find and parking wasn't as easy until you checked in and learned where the garage was. The staff were friendly and very accommodating. Once we learned where the garage was and parked our car, it connects to the hotel and easy to get back to your room. The hotel is conveniently located near dining and shopping. Hamburg is a big biking town, so you had to keep your eyes out for cyclists wherever you went.

Partner

8/10

Excellent

16 Jun 2026

Stephen

While the property itself is very nice and the rooms are very clean an d close to the central railway station, the immediate neighborhood had some challenges with homeless and drug related activity that did not really make you feel as secure as in other neighborhoods.

While the neighborhood was quite diverse and had lots of middle eastern stores and restaurants, there were homeless people setting up shop selling whatever they could recover from the trash right on the sidewalk across from the hotel.

The front desk staff was very helpful and provided directions and advice for seeing the sites across town

10/10

Exceptional

02 Jun 2026

Stephen

There nice hotel that is conveniently placed walking distance for the main railway station as well as the city centre. The price is also very good.

Partner

8/10

Excellent

24 May 2026

Mike

Turkish breakfast was different, but good.

Partner

6/10

Pleasant

21 Apr 2026

Larry

The neighborhood was not the best with a large amount of homeless people, drug users in public and generally did not feel the safest. The cleaning staff were very loud in the morning despite the do not disturb sound on the door which made it tough to sleep after long flight. The walls are very thin and you can hear every noise in the halls and in nearby rooms.

Self

10/10

Exceptional

02 Dec 2025

shan

Great apartment. Exactly as advertised. Apartment was spotless and our room was serviced which we werent expecting. Very close to the Hbf which was awesome. Good location to explore Hamburg.

Leisure Partner

10/10

Exceptional

13 Nov 2025

Michael

Amazing room, well equipped, super clean and modern, nice little wet bar, good size safe, great lighting, heat works well, bed extremely comfortable and clean! A+

Self

10/10

Exceptional

06 Aug 2025

Matthew

Hotel is awesome and cleaning staff was top notch. Rooms were nice and front desk staff was super helpful. The area is a little shady with lots of homeless and drug addicts nearby. Didn’t feel unsafe for me but you are definitely reminded that you are 200m from the central train station. Their underground parking was excellent and safe for my rental car.

Leisure Friends

10/10

Exceptional

13 Jul 2025

Manuel

Es war ein wundervoller Aufenthalt! Das Hotel ist wunderschön, sauber und ein Traum drinnen zu schlafen!
Das Hotel ist perfekt und das Personal super! Einzig negativ ist die Gegend um das Hotel. Da kommt man sich vor wie in einem afrikanischen/orientalischen Ghetto.
Ich würde dennoch immer wieder kommen. Vielen Dank!

Business_and_leisure Self

10/10

Exceptional

10 Jun 2025

Brendin

Good value

Leisure Partner

10/10

Exceptional

29 Apr 2025

Randy

Amazing hotel.

Amazing hotel for the price. Bed was comfortable. Bath was not properly guarded so water spilled into other areas. Location is not too far from the train station.

Self

8/10

Excellent

30 Oct 2024

koh boon

Good Hotel very near to main train station. But the surrounding area feel like unsafe. But is not the hotel problem.

Leisure Partner

2/10

Poor

06 Oct 2024

Bogdan C

Ugly areea, small room

Friends_and_family Friends

10/10

Exceptional

11 Sep 2024

Margaret

Friendly staff!

Business_and_leisure Family

10/10

Exceptional

05 Aug 2024

Frank

I'm staying in this hotel every time I visit Hamburg, very friendly staff.
But unfortunately the good Hotel is let down by the area around the property (some streets around it feel unsafe and look dirty).

Business_and_leisure Self

10/10

Exceptional

19 Jul 2024

Guoqiang

Close to central train station. Turkish market and restaurants near by. Hotel is clean, cosy and well managed. Location is busy and some homeless around.

Leisure Family

10/10

Exceptional

05 Jul 2024

Anthony David

Good hotel, great reception staff, great Nespresso machine. Very clean. What let it down was the area the hotel is in, it didn’t feel safe at night.

Leisure Friends

10/10

Exceptional

04 Jul 2024

Pedro

The hotel location is perfect because it is close to the main station and everything is really close, The room was clean.

Leisure Family

8/10

Excellent

29 Jun 2024

Verified traveler

On a busy (somewhat sketch) Street, but worth it

The Stay! Boardinghouse Hotel was not too bad for the price and location being near the main train station. The worst part of it was arriving in the middle of the night and having to walk through a bit of sketchy part of town, but no one bothered us as we powerwalked with our backpacks - there may or may not have been a group of people freebasing in front of one of the closed stores. There was a lot of noise outside our window at night, but with ear plugs and a sound machine app, it drowned out most of the yelling and honking. The bed was a little hard, but the convenience of being a 5-7 minute walk from the main train station was worth it. Also, the breakfast buffet was extensive, although a few of the foods offered were a bit strange for breakfast. Lots of dips of various sorts. Plenty of things to choose from, so it wasn’t a problem finding things to eat.

Friends_and_family Family

10/10

Exceptional

27 May 2024

Michael

Wonderful staff, spacious rooms, very clean!

Genuinely friendly and helpful staff who ensure you have a very pleasant stay.
Hi five to Lars for being so hospitable.
The cleanliness was top notch. Conveniently located.
Neighborhood loud and sketchy, but did not feel dangerous. The hotel is a nice refuge among the chaos outside.
Would definitely return!

Self

10/10

Exceptional

22 Feb 2024

Mourad

Best hotel in the area

Business Self

10/10

Exceptional

19 Feb 2024

Lisa

The hotel itself is excellent. Good for transport links and central location to see sights. Quite a poor area with many drug addicts but didn’t feel unsafe.

Leisure Partner

6/10

Pleasant

09 Feb 2024

SUDIPTA

My stay at STAY

The room was spacious, & hotel is close to the central station. I found the staff a little rude, as I wasnt informed that the hotel has a strict check out at 11am morning. Unfortunately one of my meetings ran till 11 & I was asked to leave the room asap

Business

4/10

Poor

18 Jan 2024

Daniel

Nice hotel, bad location.

The area around the Hotel is terrible and not safe for tourists, watch out.
The breakfast was turkish and fresh but not in our taste but i think its good if you are in to that kind of food.
The room was nice and clean, Easy parking in garage under the hotel.

Partner

10/10

Exceptional

26 Sep 2023

ITZHACK

Free Nespresso machine in the room and free drinks at the reception.
Very easy coming/going

Business Self

10/10

Exceptional

12 Jul 2023

Michael

Good price performance ratio. Located in an 'intersting' neighborhood. Close to down town and main train station

Leisure Family

10/10

Exceptional

16 Jun 2023

John

Nice hotel at a good price point. Close to the central train station. Lots of food options in the area. Friendly service.

Leisure Family

8/10

Excellent

20 May 2023

Grace

Staff was helpful.

Leisure Partner

8/10

Excellent

11 Apr 2023

Thomas

Staff were friendly and the hotel had easy access to the main station.
My only downside was the lack of choice for restaurants and bars near by. But it was easy enough to use the subway to get to them.

Leisure Partner

8/10

Excellent

29 Mar 2023

Timo

A

Business Self

6/10

Pleasant

11 Nov 2022

Adam

A bit disappointed. Nice building, nice room but the location wasnt what we'd hoped for. Also on the listing it stated that the room has satellite tv and pay per view movies. It had neither. Bit of false advertising.

Partner

10/10

Exceptional

27 Oct 2022

Ian

Nice

Clean modern hotel. Very comfortable. Short walk to Hamburg main station. Area a little unsafe with prostitution and sex shop less than 200m from the hotel. Would stay there again

Self

6/10

Pleasant

09 Sep 2022

Dirk

Big room but coffee machine not working and WiFi access patchy.

Business Family

6/10

Pleasant

16 Aug 2022

Michael

The area around the property looks so unsafe and in the ghetto. I was afraid to walk the streets at night around the hotel. Very ghetto

Leisure Self

8/10

Excellent

03 Aug 2022

Sergey

Close to the main railway station and subway, convenient for a short stay and day trips from Hamburg. Clean.

Leisure Partner

10/10

Exceptional

02 Apr 2022

Ian

Great Location

Very nice, comfortable and clean hotel.
Staff very nice.
Located 5 minutes walk away from the main train station where you can access Hamburg via the U Bahn or S Bahn.
Would stay here again.

Self

10/10

Exceptional

23 Nov 2021

Martin

nice hotel

nice hotel, though small room, but comfortable and sufficient for a few nights, all working well

Partner

10/10

Exceptional

13 Aug 2020

Jostein

Great hotel, refurbished, lovely staff & location!

Wonderful hotel, in the best spot in Hamburg! New and refurbished. Would definetly recommend. The parking garage was nice and the price for it per night was very acceptable.

Partner

6/10

Pleasant

11 Mar 2020

Verified traveler

Solo in Hamburg

Convenient location to central station and local transit options. However, the beds were very hard and uncomfortable.

Self

8/10

Excellent

22 Feb 2020

Paul

Trip to Hamburg

Good hotel clean and comfortable room which has a large fridge to store drinks
Staff were friendly and efficient
Hotel is close to rail and bus links

Partner

10/10

Exceptional

25 Dec 2019

Verified traveler

The staff were extremely polite helpful really nice touch the available drinks and croissants and fruit.

Thank you we had a real nice stay and thank you to all the staff for making our stay enjoyable.

Leisure Partner

2/10

Poor

21 Dec 2019

Verified traveler

Our credit cards were hacked, we were charged for one to many rooms and we were treated terribly!!!!

Friends_and_family Family

10/10

Exceptional

15 Dec 2019

Verified traveler

The location is perfect, being close to the Main station.

Business_and_leisure Self

10/10

Exceptional

24 Nov 2019

CYim

Great location ! Clean and tidy ! Reasonable price !

Leisure Partner

6/10

Pleasant

20 Nov 2019

Jamieson

Awesome hotel, bad side of town

I stayed here for 2 nights. Don’t get me wrong. The hotel was great. But it isn’t on the greatest side of town. I was hungry around 10 pm and I walked to the nearest store and I witnessed the Cops arresting some guy who was yelling. Bottom line: awesome hotel, bad side of town.

Self

10/10

Exceptional

05 Nov 2019

Paul

Delightful Hotel

Delightful hotel in a prime location. Excellent staff and comfortable room.

Self

10/10

Exceptional

03 Nov 2019

John

three nights in Hamburg

Very clean and new hotel. Free fruit and croissants at reception and free beer and water in the room. All this for a very reasonable rate.The hotel is a short walk from Hamburg Sud. A great hotel for a short city visit - located in the centre of city and short S-Bahn ride from the Airport.

Self

6/10

Pleasant

03 Nov 2019

Verified traveler

A very hard bed! But otherwise the room was fine.
When one of our party was still in bed, there was a knock at the door offering room service, after several responses indicating he didn’t need it , the staff member came into the room , whilst they were still in bed telling him he needed to show some respect!

Leisure Family

10/10

Exceptional

02 Nov 2019

R

More than just the central location!

Location is perfect, particularly as it has safe parking as well, but I was very pleasantly surprised by how attractive the room was. The staff helped me out several times with queries which also added to the very positive impression. Will be back for certain!

Business

8/10

Excellent

30 Oct 2019

Verified traveler

Didn't like the breakfast very much, too creamy (Turkish salads?). But you don't have to pay if you don't take it, so that's fine. Otherwise excellent.

Leisure Partner

8/10

Excellent

28 Sep 2019

Verified traveler

Great for travelling with animals.

A Good Hotel. Clean and comfortable woth very frielndy and helpful staff. Dog friendly for any size dog at 10€ a night add. Fee which is decent. The \"kitchenette\" that was supposed to be in the room was just a fridge, a coffeemaker and a sink. No possibility to cook and no cutlery apart from the coffee spoons. The hotel is just a few minuties walk from the train station but the area is a bit dodgy but still just 5 min walk to the nicer streets.

Partner

10/10

Exceptional

17 Sep 2019

Verified traveler

Good location clean and spacious modern room with great view

Friends_and_family Family

8/10

Excellent

26 Jul 2019

Verified traveler

The staff are friendly and helpful. The room is decorated with modern and delicate picture. The hotel is also 7mins away from the Hauptbahnhof, so literally we can go anywhere, from the city centre to the airport.

Friends_and_family Family

8/10

Excellent

26 Jul 2019

Saurabh

Everything was pleasant

8/10

Excellent

22 Jul 2019

Lars

Hotellet er i fin stand og har en god beliggenhed ifht. centrum.
Sengene er en smule hårde, men ikke noget alarmerende. Aircondition virker rigtigt godt.
Alt i alt et udemærket ophold.

Eneste reelle skuffelse var at jeg er Silver-medlem og vi havde dermed fri minibar (sodavand og vand) og det eneste minibaren indeholdt var øl.

Partner

10/10

Exceptional

10 Jul 2019

Chris

Recommended For Many Reasons

Impeccably maintained room. Breakfast buffet exceeded expectations. The area is very colourful.

Partner

10/10

Exceptional

05 Jul 2019

Verified traveler

Very comfortable room and I was struck by how quiet it was; slept very well. Very nice staff. Hotel is located a five-minute walk from the central train station, with all the advantages and disadvantages that entails. Walking distance to major sites.

Leisure Self

10/10

Exceptional

23 Jun 2019

Verified traveler

Clean, quiet, helpful staff, tasteful rooms. Would have liked more vegetarian or vegan breakfast choices, and no plastic for coffee pods.

8/10

Excellent

01 Jun 2019

Joseph

Friendly staff , great location !

8/10

Excellent

27 May 2019

Verified traveler

The room was very spacious. I am guessing only because they have us a handicap room. But over all it was nice. The mini bar had a nice selection.

Leisure Family

10/10

Exceptional

22 May 2019

Verified traveler

Located in a bit exotic area, but Very Nice !

Very nice hotel ! Superficially, the hotel looks located in a bit excotic place with Kebab restaurants, Arabic characters, hookah parlars, second-hand cell phone shops, and other back-street types. However, I myself felt no risk during my stay. Actully, the facility itself is new, clean and comfortable. The room is equipped with small kitchnet, refligerator and coffee maker. Wi-Fi is fast enough to cover most regular businesses. More importantly, the location is just within a walking distance from Hamburg's central station and major subway stations. Also, price was very reasonable.
This must be my first choice for my next visit at Hamburg.

10/10

Exceptional

20 May 2019

Verified traveler

If this is a Boarding House then a lot of Hotels got a lot to learn. Beautiful room with small fridge, safe, Tea & Coffee making & a free large bottle of sparkling water.

Leisure Self

8/10

Excellent

19 May 2019

Verified traveler

The hot water system flickers in between baths probably because of toilet flushing by other occupants. They should have installed a balanced flow system. Bad for allowing smoking at lobby.

Leisure Family

10/10

Exceptional

10 May 2019

Verified traveler

Great location, walking distance from high street. Very clean and very quiet.

Business_and_leisure Self

8/10

Excellent

31 Mar 2019

Verified traveler

Modern hotel. Very clean, comfortable room, though I think the walls were a bit thin, from what I could hear going on next door. Quite a basic place to stay, but perfectly good for a short stay. 5 minutes from U and S train lines. Lots of Middle Eastern eateries nearby, but you have to go further afield to find much else.

Leisure Self

10/10

Exceptional

21 Mar 2019

Verified traveler

This property is in a great location, close to the train station in central Hamburg. It's a modern hotel which has all the essentials you want in a hotel.

Business Self

4/10

Poor

15 Mar 2019

Verified traveler

One man's joy, another man's sorrow

The hotel owner is very proud about the new climate. It seems that he/ she never slept in such a room! The climate makes soo many noise, that I wasn't able to sleep. I measured 50-70 db sound level, traffic noise has a sound level of max. 50 db. This climate is a single harassment.

Breakfast is from 8 A.M. on (not useful for business people), but you might have a Croissant for free.

8/10

Excellent

29 Jan 2019

T

Modern and nice hotel, bright and rooms, good location next to central station. Friendly staff.

10/10

Exceptional

25 Nov 2018

Mac

Nice hotel really close to restaurants, Bahnhof (train station), convenient stores, ATMs. There’s a nice restaurant inside the hotel open at 6 am to 10 pm. Affordable but with deluxe amenities and service. Highly recommended to tourists.

10/10

Exceptional

25 Nov 2018

YOSHIAKI

My son stayed at this hotel, their hospitality was so good.

8/10

Excellent

12 Oct 2018

Paul

wonderful position, room really comfortable and nice view on downtown

6/10

Pleasant

10 Oct 2018

Shimon

clean and central

i orderd double room and i got single room.

10/10

Exceptional

06 Oct 2018

eliran

Great value for your money!!! clean and comfort.

We had a great stay, the stuff is very friendly and helpful, the room is designed and new, very large and clean. the bed was big and comfort as well.
The location is not the best, but we managed it.
The BIG minus was - lack of air conditioner. we got a ventilator which helped a lot but, on sunny days, it can be quite hot since you need to close the windows, otherwise you get lot of noise from the main street.

Partner

8/10

Excellent

23 Sep 2018

TK

Stayed for 2 nights. The location looked sketchy, but the hotel looked very nice on the inside. The staff were kind and friendly.

8/10

Excellent

17 Sep 2018

Marika

Stay!

Hotel location is good, close to the center, bus and railway station. Comfortable underground parking. No breakfast - no probs. We had a lovely breakfast in the center, just 10 min to walk. Very friendly receptionist offered us fruits and variety of drinks. We left really happy with this hotel.

Friends

6/10

Pleasant

16 Sep 2018

Verified traveler

VIP benefits are overrated

Basic and VIP benefits are overrated

6/10

Pleasant

17 Aug 2018

Khalid

لا يوجد تكييف

Partner

4/10

Poor

14 Aug 2018

Imran

It was too hot and to my surprise, there wasnt any air con.
Could not sleep tbe whole night.

8/10

Excellent

14 Aug 2018

Richard

Good location, 2 blocks from train station. Clean room, but no toiletries or facecloth.

10/10

Exceptional

13 Aug 2018

Matthew

Great rooms and service

We were delayed into Hamburg after our flight got cancelled, but the hotel was fantastic as it was 24-hour, meaning they were more than happy to check us in at 4am. The rooms were a little on the warm side but immaculate, plus they threw in a Dyson fan for the sake of aircon. Free croissants and apples for breakfast, plus there was a nice Turkish breakfast restaurant adjoined (but separate). The shower was wet room-style, which wasn't bad but meant the toilet got a bit wet, too.

The rest of the area's not amazing, but the links to Hauptbahnhof etc were great - it never felt unsafe. Definitely recommended!

Friends

8/10

Excellent

30 Jul 2018

Rodney

Closer to hbn, but location is a bit scary at night

8/10

Excellent

29 Jul 2018

Pablo

Practical

Very practical option for business or when travelling light. Small and Simple front desk but with very helpful people. Rooms are tidy and well conditioned.
Breakfast is provided on a separate restaurant, not the best. The area is not the best neither, however you can still walk to nicer areas.

10/10

Exceptional

26 Jul 2018

Verified traveler

The neighborhood is not that nice, but the hotel is amazing and next to the Hauptbahnhof.

10/10

Exceptional

19 Jul 2018

Joanna

Lovely room, central location & friendly staff!

Our room was amazing and more of what we expected it to be. It was nice an big, the bed was comfortable, it had everything you needed (plus lovely extras that you wouldn't expect). It was always clean and the hotel in general made our stay enjoyable. Also thank you to the lovely staff who were very kind and welcoming!

10/10

Exceptional

15 Jul 2018

Paul

Great value hotel for short city visit

Great little hotel very close to central station. We had asked to stash our bags as we were arriving much earlier than check in, but when we got there, we were told our room was ready - so straight in!
Would definitely use this hotel again.

10/10

Exceptional

11 Jul 2018

Wilmmatt

Nice hotel in a great location, facilities feels like new condition; super clean and modern

10/10

Exceptional

03 Jul 2018

Courtney

Highly recommend

Really nice hotel and great staff

Partner

10/10

Exceptional

01 Jul 2018

D

easy Access hotel

Very close to the main train station. Easy access from the airport! Lots of restaurants nearby to choose from.
Clean and nice staff.

10/10

Exceptional

26 Jun 2018

Kam

Hotel closed to train station and nice local food

New hotel nice clean room injoyed to stay there Price was good overhaul stay was good

8/10

Excellent

12 Jun 2018

Verified traveler

Not bad hotel, near the main train station. We felt the new smell. Our room had no air conditioner, we had to sleep with open window, but on friday and saturday night it was very noisy, because nearly bar.

8/10

Excellent

09 Jun 2018

Sean

Too hot, no cooling system

Partner

4/10

Poor

03 Jun 2018

Verified traveler

Big no

Small room no aircondition all the rest is meaningless for me
Neighborhood isn’t nice but proximity to train station compensate for that
But how can a hotel with no air conditioning be rated 4 stars?
If you want to pay for 4 starts and get 2 this is the hotel for you

6/10

Pleasant

13 May 2018

Rajaraman

OK hotel in a bad location

The hotel in a bad location with a big \"World of Sex\" shop right outside our window! There was also a good bit of people shouting etc. late into the night. The service is also minimal with little or no interaction with the reception. For these the price seemed to be on the high side. Otherwise the room was OK sized for 2 people but expected bigger for a \"deluxe\" room and for the price.

Family

10/10

Exceptional

10 May 2018

VOLKAN

Location & Quality

Location is so close to the central train and bus station. But the neighbourhood is a bit dangerous. Breakfast is just 10euro and many choices. We stayed at deluxe room and size is ok.

10/10

Exceptional

04 May 2018

jack

Not a 4.5 star hotel, but a 3.5 star hotel.

This is definitely not a 4.5 star hotel and I don't know who or how this was rated as 4.5 star?? The restaurant which was operated by another company was indefinitely closed with no other amenities. Expect a 3.5 star hotel that is good in all other aspects.

10/10

Exceptional

24 Apr 2018

john

Great, modern hotel

The hotel was excellent, the only negative was not the hotel itself but the streets across the road from it, filled with some strange characters to say the least. The walk from the central station to the hotel at night was an experience. The hotel is within walking distance of the centre.

8/10

Excellent

17 Apr 2018

Eric E

Great rooms... Sketchy neighborhood.

The hotel location within the city was excellent. It was less than a ten minute walk to the HBF. The rooms were excellent and very comfortable. The only negative I have for this girl is the neighborhood that it's in... There is a sex shop across the street and the most unsavory people walking around at all hours of the day and night. Seemed like alot of transients... And the police are always close.

Partner

10/10

Exceptional

10 Apr 2018

Mark

Excellent stay

Great quality hotel and service. Overall the quality of the room and facilities were excellent with full length opening windows in the street-facing rooms and a super comfortable bed the only (minor) issue was that the curtains let in a bit of light. Having an in-room mini-kitchen with Nespresso coffee machine really added value enabling us to eat-in when we wanted. The bathroom was more of a wet room and again was excellent. Reception were friendly and efficient and we really appreciated the extra lengths the house keeping went to clean the kitchen area which we didnt expect. We would stay there again without hesitation. I'd echo some of the comments about the local area which was a bit dirty and there are a few sex shops and so on but it wasn't a major issue for us and we really appreciated the convenience of being so close to the main railway station.

Partner

10/10

Exceptional

03 Apr 2018

Verified traveler

Great holidays in Hamburg

the hotel is new, the room is well equipped, the cleaning service is very good, great location not far away from the center in a walking distance and near to the nice cafes, restaurants and bars on the road Lange Reihe, where you can also find a gay friendly places... The only thing, what is not pleasant, is the neighbourhood of the hotel, which is Turkish district, right next to the building - pretty noisy and a bit dirty in the evening full of drunk locals or refugees.. But we didn' t really mind cause we were a group of friends.

Family

8/10

Excellent

03 Apr 2018

Justin

Modern hotel in a good location. Powerful shower, but with a huge design flaw as the shower floods the whole bathroom.