Name: Hotel Norddeutscher Hof
Address: Kirchenallee, 24, Hamburg, 20099, DE

10/10

Exceptional

08 Oct 2024

Daniel

Located close to the central train station. Getting into the hotel with a stroller for small children was difficult as there were stairs. Had everything we needed for a good nights rest. The breakfast was good.

Leisure Family_with_children

10/10

Exceptional

24 Sep 2024

Charles

Reception staff were wonderful - especially on check in.

Leisure Self

8/10

Excellent

13 Sep 2024

Laura

Excellent location near main railway station, but still in a comfortable & safe area. Short walk to the beautiful lakeside and Lange Reihe where there are lots of little cafes, restaurants and boutique shops. Breakfast buffet was fresh and had plenty of options. Room & bathroom was a little outdated, but everything was clean and comfortable.

Leisure Partner

6/10

Pleasant

01 Aug 2024

Anne

One night in Hamburg

Room was clean but tired/dated. No air con but windows opened. There was no bedside light , or light switch by the bed. Only 2 sockets in the room and a table light (not near the bed) was plugged into one. Bed was firm, pillows very soft. Very good shower. Limited breakfast selection but it was enough. Staff were lovely and we were able to leave our bags before we checked in.

Partner

8/10

Excellent

29 Jul 2024

Nicole

Great location close to central station, lots of food and dining options in the area, the hotel itself doesn’t have AC and there was no wifi in our room which was frustrating. The breakfast was OK, cold cut meats and cheese, fruit and cereals, coffee and tea which is fine.

Leisure Friends

8/10

Excellent

14 Jul 2024

Katherine

Cercania

Una buena estancia y cerca del centro

Friends_and_family Family

10/10

Exceptional

23 Jun 2024

Zenith

Easy accessiblility

Leisure Family

4/10

Poor

21 Jun 2024

Elena

No air conditioner

8/10

Excellent

21 May 2024

Arlene

We stayed for one night on our way to Copenhagen. The property is well managed, elevator is a bit small but working as it's supposed to be, room and bathroom are clean. Mattres is in a good condition. Our room was facing the opposite of the Hbf and it was nice and quiet in the evening.

Leisure Family

6/10

Pleasant

19 May 2024

Martin

A bit dated hotel, VERY hot daytime in the sun (may 24) but night was better. Good value for money and veru close to the main railway station, which was important to us.

Partner

10/10

Exceptional

06 May 2024

Will

Conveniently located for the Hauptbahnhof

Clean hotel, basic rooms but absolutely fine for a city break
Breakfast was a little basic but overall a hotel I would use again for a future stay

Friends_and_family Family

10/10

Exceptional

03 Jan 2024

Chona

Very convenient to the Central train station.

Leisure Family_with_children

10/10

Exceptional

27 Dec 2023

Chona

Cleanliness, transportation convenience and good breakfast included.

Leisure Family_with_children

8/10

Excellent

05 Dec 2023

Tina

Great location, hotel was clean, staff lovely, room made up everyday and clean towels, continental breakfast was fine, no kettle or fridge in room

Leisure Friends

8/10

Excellent

05 Oct 2023

Becky

Great location for the Hamburg central station

The room was clean and large, with plenty of storage, but a bit spartan, it could have done with some pictures on the wall or other decoration. Breakfast was continental with a fair choice. Great location just round the corner from Hamburg Central station

Business

6/10

Pleasant

01 Aug 2023

DEVESH MILIND

Not so friendly staff, rooms facing the main square are noisy. No aircon - cooling.

Leisure Family

6/10

Pleasant

14 Jul 2023

Verified traveler

Traveling with one teen, the hotel was mainly clean with a very nice breakfast. Our room opened onto the very busy street, and since the weather was very hot we needed the window open so it was very loud late into the night with people yelling, throwing bottles, and sirens. There was no fan or refrigerator, the single beds were very narrow with barely any space between them. The bathroom was very small with no window so a shower resulted in high humidity in the room. On the plus side the location was near to the train and city center with many restaurant choices so it was convenient for sightseeing.

Friends_and_family Family

8/10

Excellent

31 May 2023

Timothy

Good value for the location. Mere steps from the Hamburg main train station and a host of attractions, including the charming St. Georg neighbourhood. Very quiet rooms that are basic but comfortable. Breakfast was basic but fresh and a decent variety. Would certainly stay again and recommended for budget conscious travellers.

Leisure Self

2/10

Poor

22 May 2023

Roger

Without a doubt, it is the worst hotel we have stayed in in our lives.
Worst of all was the rude and impolite treatment of the gentleman at the reception. He was rude, spoiled and did not give us a solution to the problem.
We reserved a Triple Comfort room with a sofa bed included for three adults, and upon entering the small room it only had two beds. That was all!
We asked to be moved to a room for three people and they told us that the hotel was full. Finally they brought a small bed that hardly fit in the small room and made it difficult for us to move inside it.
Our son had to sleep in that uncomfortable and old bed that was right next to the heater. They never solved our problem.
But the rude and impolite treatment of the reception employee will be unforgettable.
Never stay in this hotel.

Leisure Family

10/10

Exceptional

14 May 2023

Madeleine

Apart from internet which didn’t work well, everything was perfect.

Partner

10/10

Exceptional

04 May 2023

Doreen

This is my second stay in a Novum Hotel in Hamburg. This hotel is perfect for single and accompanied travellers. 2 minutes from the central railway station and there are many eating places in the neighbourhood. The hotel is quiet and the breakfast is delicious.

Leisure Self

10/10

Exceptional

23 Apr 2023

Hazem

Clean. Beautiful. Great location

Business_and_leisure Self

2/10

Poor

23 Feb 2023

Oleksandra

Scammers!

This hotel does not match the photos you book on the site.
In fact, when you arrive it's dirty, ugly smelly rooms, with tattered beds. many steps, people with a suitcase won't even be able to enter the hotel! These people deceive their customers, they charge a very large fee (170€ per night) I do not recommend anyone to book a hotel, they are scammers!

Self

8/10

Excellent

26 Jan 2023

Chin-Hock

Chose hotel for its family room for 4 of us. Arrived at 10am after disembarking from a cruise. Reception was able to get us into a room that was ready for checkin.

Room was small but adequate.

Breakfast was quite good. Did not have fruit mix that I like that was available at another Novum hotel we stayed at a few weeks ago pre-cruise.

Leisure Family

4/10

Poor

12 Nov 2022

Matthew

The room was cleanish, but there was visible filth in the bathroom, dust that has sat forever, hair stuck to walls, etc. Also, the shower was broken, couldn't adjust height.

Business Self

10/10

Exceptional

19 Sep 2022

ingo

I like the hotel Would use it again.

Leisure

8/10

Excellent

13 Sep 2022

stephen

Staff were very good

6/10

Pleasant

22 Jul 2022

NECATI

The room i am given was in the same floor as the reception. It was really noisy at night and i had a hard time sleeping.

Leisure Self

2/10

Poor

17 Jun 2022

Nick

It was nothing like the pictures on the web. Checked out immediately

10/10

Exceptional

08 Jun 2022

Anne

Ideal location fab breakfast

Arrived really late but no problem with check in . Room was simple but beds VERY comfortable. ABout 12 steps to reception could be a prob for some. Not much noise about the place. All very clean and breakfast was EXCELLENT. Very convenient for railway station and U Bahn and a few shops restaurants and bars within 50m

Friends_and_family Family

8/10

Excellent

30 May 2022

jeannie

Did not have a lobby to relax in. Breakfast buffet was good but not a lot of food choices.

Leisure Partner

2/10

Poor

28 Mar 2022

michael

the place looks good from the picture but the carpet smell bad, couldn't sleep, nice breakfast

Business Self

6/10

Pleasant

13 Dec 2021

Jens

Stayed Friday and Saturday night. Terrible sleep because a close by night club plays loud music until 5 in the morning. The hotel tries to work with the covid 19 restrictions in their breakfast restaurant, but it is very tight. Would be better to make bookings for breakfast, to avoid too many people in the restaurant.
Good location close to the city and train station

Friends_and_family Family

2/10

Poor

04 Nov 2021

Magdalena

Worst bed I've ever slept on.

) There is little to no chance to get a parking near the hotel, so take into account you'll probably have to park in a garage for around 25 euro/ 24 hrs.
) The beds were the worst I've ever had the displeasure to find in a hotel. Like sleeping directly on wires, just horrible on all accounts.
) Temperature was aweful. Me and my husband slept on the 3rd floor and had to keep our window open from check-in to check-out to not suffocate (and yes, we turned of the radiator). It seems it was the whole floor 3 that was cooked. In-laws slept on 4th floor and didn't have this issue.
) The room and bathroom was clean and felt fresh, which was a slight bonus.
) Breakfast was sort of what we expected. Low quality but reliable.
) Keep in mind that the church bells can be heard every 30 minutes all through the night, if you are a light sleeper this might be a problem.

Friends_and_family Family

6/10

Pleasant

13 Sep 2021

JINBEOM

Everything is just ok, room condition, bathroom, and staff.

Business_and_leisure Self

8/10

Excellent

17 Aug 2021

yuriy

Good location. Small room. Old appearance, but maintained and cleaned well. WiFi did not work on arrival and only got fixed next day.

Friends_and_family Family

4/10

Poor

29 Jun 2021

Verified traveler

Choose another.

Service was shocking and room was terrible.

Friends_and_family Friends

8/10

Excellent

21 Aug 2020

Verified traveler

Decent hotel with great location

Satisfied with almost everything (e.g., location, cleanness). The hotel seem recently renovated. The only negative would be the bed (bad quality of mattress, okay linen). Because of covid19, we didn't try breakfast (so no comment about breakfast).

Friends_and_family Family

4/10

Poor

11 Aug 2020

Monika

Basic accommodation, not much frill or beautiful details, no air con, but clean and good location.

Friends_and_family Family

8/10

Excellent

08 Mar 2020

Shamus

It was very clean and quiet. The staff was friendly

Friends_and_family Partner

10/10

Exceptional

03 Mar 2020

Colm

Nice hotel, 100 meters to central train station

Nice hotel, 100 meters to central train station. Friendly staff, breakfast nice, will stay again when I’m back in Hamburg.

Self

8/10

Excellent

20 Jan 2020

Verified traveler

Central location. Lovely staff and breakfast was great too.

Leisure Friends

8/10

Excellent

21 Dec 2019

Michael

One night in Hamburg

Handy location for railway station, friendly receptionist, decent room, good breakfast. Building has a lift but hotel entrance steps might make it inaccessible for some - please check.

Overall, good value and I enjoyed my stay.

Friends_and_family Family

10/10

Exceptional

18 Dec 2019

Verified traveler

This was my I believe 5/6 stay at this hotel.It is very clean,comfortable with friendly English speaking staff.The Continental Breakfast is excellent and plentiful.Very close to the main railway station - Hauptbahnhof (25 min's to the airport and a less than 10min walk to the main shopping area.Only downside some noisy residents in the corridors.

6/10

Pleasant

11 Oct 2019

Kathy

Staff at reception were not helpful. I was looking for a laundromat to so some washing of clothes, 3 staff did not know where the closet one was and did not offer to help me find one

Partner

8/10

Excellent

30 Sep 2019

Verified traveler

quaint

Great staff and quaint accommodation.

Friends_and_family Friends

10/10

Exceptional

24 Sep 2019

Jennielou

Excellent location. Near to train/tube station. Breakfast provided was lovely. Although not lavish you would be hard pushed not to find something to eat.
The price paid was a bargain and the accommodation and breakfast exceeded my expectation.
Extremely clean and tidy and all the staff I had contact with were very friendly and helpful.
I would stay there again and highly recommend.

Leisure Friends

6/10

Pleasant

13 Sep 2019

Dolores

Friendly staff, good location for train station and city sights. Beds were small and very uncomfortable

Partner

8/10

Excellent

02 Sep 2019

Verified traveler

Nice staff, great breakfast, good location to the central train station.

Business_and_leisure Partner

8/10

Excellent

29 Aug 2019

-A

Fine for short stay. Not good if u looking for a good hotel

Leisure Family

10/10

Exceptional

23 Aug 2019

Gloria

Great location

Very friendly hotel.

Partner

8/10

Excellent

12 Aug 2019

Robert G

Good budget hotel

Good budget hotel close to the main station. Room comfortable but shower room small. Very clean and tidy. Reception staff not that friendly except for one person. Breakfast good.

Partner

6/10

Pleasant

27 Jul 2019

Todd

WiFi was horrible. I was on the fourth floor and I needed to reconnect to WiFi every 3 seconds.

Family

10/10

Exceptional

25 Jul 2019

Adeline

Small Giant!

I enjoyed my one night at that hotel.The bedroom was small but clean,comfortable and had a great view of the city! I wish I had stayed longer!

6/10

Pleasant

19 Jul 2019

Verified traveler

Rooms were neat and clean. Staff was friendly and helpful. However, room was hot and there was no air conditioner and no fans. The windows opened but there was a bar next door, which judging by the sounds, would have been a fun place to go if I wasn’t trying to sleep.

Leisure Family

10/10

Exceptional

19 Jul 2019

Geoffrey

Comfortable, good location, reasonable price.

Comfortable, good location, reasonable price.

Self

6/10

Pleasant

06 Jul 2019

Verified traveler

Property is well located by the main metro Central station with lots of dining options within a short distance away

Leisure Self

10/10

Exceptional

21 Jun 2019

Albert

Hotel is very close to Hamburg Hauptbahnhof, excellent and friendly reception staff, good breakfast and lots of eateries nearby

Leisure Self

10/10

Exceptional

18 Jun 2019

Verified traveler

Staff was very friendly and helpful. We would stay here again.

Leisure Family

8/10

Excellent

06 Jun 2019

Verified traveler

Location near Rail Center, Good Restaurants. No notice about electrical outlets for USA customers.

Leisure Partner

10/10

Exceptional

25 May 2019

Verified traveler

The staff were great and kind. The breakfast was good and offer good selection.
The location was nice and close to some bars and the central bus station

Leisure Family

8/10

Excellent

09 May 2019

Verified traveler

The only 2 complaints were that the room is just small for 2 people and that the bathroom is extremely small.

Family

10/10

Exceptional

03 May 2019

Otto

Very good all around. Amazing being downtown and quiet!

Partner

10/10

Exceptional

24 Apr 2019

Verified traveler

My stay in this hotel was fabulous! The hotel is located literally 3 minutes away (on foot) from the Hamburg Main train station, it is in the center of Hamburg - we can walk anywhere, and if we so choose, we can take one of the hop-on-hop-off buses, which leave from the street in front of the Main Train station.
The rooms are very quiet. The breakfast is fantastic!
Great stay. I'll definitely go back to this hotel next time I'm in Hamburg!

Leisure Self

10/10

Exceptional

27 Mar 2019

Verified traveler

Everyone was lovely and welcoming. Value for money.

Leisure Friends

8/10

Excellent

16 Mar 2019

Verified traveler

Nice full buffet breakfast and a lift to all floors. All staff friendly.

Leisure Self

6/10

Pleasant

27 Feb 2019

Verified traveler

Clean but needs updating badly.
Bathroom was good though with excelent walk in shower.
We were a party of 2 adults and 3 boys 8,4 and 3. They were in main bedroom with a badly situated to. We had sofa bed in separate 'lounge area' with only an atrium. No tv in this room.
Breakfast good, service solemn.

Leisure Family_with_children

8/10

Excellent

25 Feb 2019

Verified traveler

Short stopover

Ideal for a trip with 3 males i.e. adequate single beds, decent shower and a nice breakfast and very close (200 m ) from main train station.

Friends

8/10

Excellent

22 Feb 2019

Verified traveler

Fantastic location. Clean room. Breakfast facilities good.

Leisure Partner

10/10

Exceptional

20 Feb 2019

Verified traveler

Situated close to the train station in a small square. Friendly staff, family feel about the hotel.

Leisure Partner

10/10

Exceptional

27 Jan 2019

Fang Hung

Great !

The room is very clean and comfortable! Sound insulation is also good. Good breakfast and nice location!

8/10

Excellent

01 Jan 2019

Verified traveler

Good valie for money, great location, breakfast good

Partner

8/10

Excellent

27 Dec 2018

Verified traveler

It is a great place to stay for the price! Location is awesome! Very good breakfast which is included.

8/10

Excellent

13 Dec 2018

Verified traveler

The hotel was only a few minutes away from the main station. The staff I had contact with were all friendly and helpful. There are about a dozen steps to climb up to the entrance which would be difficult for anyone with mobility problems. The only drawback with the room was the he bed was against the window and the cold air was flowing over my head but the room layout meant that was the only place for the bed.

8/10

Excellent

13 Nov 2018

Mark

Great Hotel!

Great location, staff very friendly, breakfasts great too!

Friends

8/10

Excellent

13 Nov 2018

Paul

Great location.

Great location 3 min walk from Central station so very easy to get to from the airport.Small room but ok for 2 guys over for the weekend,room was very hot even though it was the middle of November had to sleep with the window open.Hotel is in a nice little square with half a dozen resturants and bars right next to it.Easy to get around either on foot or by train.

Friends

10/10

Exceptional

10 Nov 2018

Cowheelpieman

Great hotel, only minutes from Central Station. Nice spotlessly clean rooms. Fabulous breakfast.

8/10

Excellent

28 Sep 2018

Colin

Good Cenral Location

The hotel was rated 3 star and I would say that was about right. A little basic but clean and the staff were helpful. Very well located for central station

8/10

Excellent

25 Sep 2018

Carol

Novum Norddeutscherhof great for a short stay.

We had a great stay. Breakfast was plentiful and varied. Room was cleaned each day. Hotel was situated very conveniently in St Georg, so we were able to get everywhere with ease. Wifi was great in the hotel.Great hotel for a short stay in Hamburg.
Just a pity there is no lounge on ground floor, for guests to relax in.

Partner

2/10

Poor

24 Nov 2024

Jane

Dårlig stil på hotellet

Vi ankom til et hotel, hvor der ikke var værelser til os, vi blev henvist til et andet hotel udenfor bymidten, hvor vi skulle tage hen for egen taxa regning. Placeringen var grunden til at vi havde valgt det, så det var rigtig øv
Og de var ikke villige til at hjælpe med noget.

Friends_and_family Friends

2/10

Poor

06 Oct 2024

Tony

Vores ophold blev flyttet til udenfor byen, men det hotel var ok. Fik en del mere rejsetid og omkostninger

Friends_and_family Friends

8/10

Excellent

22 Sep 2024

Jette

Det holder hvad det lover, men man savner et enkelt opholdsområde. Morgenmaden kan nemt forbedres væsentligt: Lad være med at servere hårdkogte æg - og køl dem ned inden de lægges ud, hermed stoppes kogningen. Selv æg taget lige ved åbningstid, var hårdkogte. Server gerne rigtig juice i stedet for det saftevands-lignende nektar.

Friends_and_family Friends

6/10

Pleasant

20 Sep 2024

Verified traveler

Vi fanns inte när vi skulle checka in fick vänta 30 minuter så löste det sig. Saknade vattenkokare och kaffepulver. Hyfsad frukost.

Partner

6/10

Pleasant

13 Sep 2024

Giorgio

Ottima posizione per visitare Amburgo. All'arrivo in hotel ci hanno detto che la nostra camera non era disponibile, ci hanno mandato in un'altra loro struttura non molto distante. Avremmo gradito una comunicazione in anticipo. Camera vetusta, senza telefono e frigobar. Moquette in ogni luogo. Personale alla reception molto formale e distaccato. Colazione con il minimo sindacale!

Leisure Partner

8/10

Excellent

08 Sep 2024

Karsten

Lige ved siden af hovedbanegården. Rent og pænt. Ja tak

Friends_and_family Friends

10/10

Exceptional

26 Aug 2024

Sabine

Sehr nettes und geduldiges Personal.
Zimmerausstattung sehr schön und neu.
Alles sehr sauber und ordentlich.
Koffer wurden vor 'Check in \" angenommen und sicher aufbewahrt. Super!
Fußläufig vom Bahnhof zu erreichen.
Immer wieder zu empfehlen.
Sind das 2.Mal da und haben uns sehr wohl gefühlt.
Mal sehen wie das Frühstück ausfällt. . .

8/10

Excellent

25 Aug 2024

Lars

det er et godt hotel at vende tilbage til.

Partner

8/10

Excellent

18 Aug 2024

Helene

Ganske fint ophold. Ret beskedent, slidt hotel med tydeligvis en del år på bagen. Men venligt personale og meget central beliggenhed, og ikke meget larm trods centrum.
Ok morgenmad, bortset fra de ikke kunne koge æg. Disse var så hårdkogte at de var sorte og næsten uspiselige. Men der var lidt af hvert ellers. Og ok. Jeg kunne godt finde på at bo der igen fordi at der var rent, sengene var gode, og super beliggenhed. Ja, og så var det jo heller ikke særlig dyrt.

Friends_and_family Friends

10/10

Exceptional

12 Aug 2024

Daniela Michel

It was comfortable

Leisure Self

8/10

Excellent

08 Aug 2024

Martin

Prisvärt

Ett prisvärt hotell i de centrala delarna av Hamburg

Self

10/10

Exceptional

30 Jul 2024

Youssif

A nice stay

The stay was great. The staff was positive and hospitable. The hotelroom was clean and simple - as was the bathroom. The hotel is close to everything like shopping, museums, the trainstation and so on. Parking in front of the hotel is paid parking from 9 to 22 and from 22 to 9 it is free parking.

Friends_and_family Family

8/10

Excellent

29 Jul 2024

Juliane

Alles gut

6/10

Pleasant

27 Jul 2024

Stefan

Die Lage ist sehr gut und zentral. Das Zimmer ist okay und relativ einfach gestaltet. Das Personal ist freundlich und hilfsbereit. Das Frühstück ist okay.

Leisure Friends

6/10

Pleasant

23 Jul 2024

Verified traveler

Okay, but nothing flashy

Good for one or two nights. Lokation was central.

Friends_and_family Family

8/10

Excellent

09 Jul 2024

Benjamin