Name: Hotel Continental Hamburg
Address: Kirchenallee, 37, Hamburg, 20099, DE

6/10

Pleasant

18 Jul 2026

Philip

A comfortable hotel close to the HBF. Good sized rooms which appear to have been recently down up.
The main draw back of this hotel is that the rooms are not airconditioned and the hotel has a very limited supply of fans.
Windows can be opened but avoid the front facing rooms on a hot night as there is noise throughout the night from people in the square in front.
Didn’t have breakfast due to our early departure.

Friends_and_family Friends

4/10

Poor

04 Jul 2026

Andreas

This is a fairly run-down hotel facing a very loud street and lacking air conditioning. I was there during a heatwave, and the room was both suffocating and loud. Hotels in Hamburg are expensive, and this is on the lower end of the spectrum, but I would avoid it, at least in the summer. The only advantage is that the hotel is opposite the train station, if that's what you are looking for.

Self

6/10

Pleasant

02 Jun 2026

Dawn

Good location, opposite railway station.Reception staff lacking friendly service.Breakfast staff excellent. Breakfast buffet plentiful but no hot choices.
No tea/coffee facilities in room,have to go out of hotel for a cuppa. No iron in room , and no iron available to borrow. 20 euro deposit required for room safe . Refund given on leaving .
Overall hotel was budget.

Partner

8/10

Excellent

01 Jun 2026

Ian

Nice to have a complimentary breakfast

Partner

8/10

Excellent

30 May 2026

theo

Great location as across the road from Hamburg main train station.

Self

6/10

Pleasant

19 May 2026

Lindsay

Entry from street depressing and staff member on duty was disinterested. Room ok but very dark with a low wattage bulb only. Bathroom clean and tidy, shower good.
All in all it was good value for city centre, just basic and tired.

Partner

8/10

Excellent

06 May 2026

Mark

N/A

8/10

Excellent

20 Apr 2026

Hannah

Clean room, excellent breakfast and staff. Close to train station and restaurants and bars

Family

10/10

Exceptional

10 Apr 2026

Lokendra

No comments

Family_with_children

10/10

Exceptional

24 Mar 2026

Regina

The buffet staff and lobby receptionist were nice. Water pressure in the restroom is strong. Spacious rooms. And hotel is near everything:food, train, shopping centers. Plus, the hop on and hop off bus stop is in front of the hotel.

Partner

6/10

Pleasant

21 Mar 2026

Larry

Carpet needs replacement. The mattress, was terrible (worn out and hard). No room to enter bed. Breakfast was excellent and the staff as well.

Friends_and_family Family

6/10

Pleasant

18 Feb 2026

Nurgul

Staff was nice and welcoming, rooms ate dated, my room was smell cigarette smoke. Close to train station and town centre. Bedding and bed wasn't comfortable. Especially pillows because of over used. For a budget and couple of days stay it was bearable.

Self

10/10

Exceptional

27 Dec 2025

Hiu

The hotel locates opposite to the Hbf, and it offers breakfast with fresh food every day. The room is also spacious and cosy, which makes it a good choice for travelers visiting Northern German cities

Leisure Family

10/10

Exceptional

10 Nov 2025

Nicola

It was a lovely location easily accessible to town and station.

8/10

Excellent

19 Oct 2025

Tatianna

Hotel and area were great, staff were very friendly

Leisure Partner

8/10

Excellent

28 Sep 2025

Viktoryia

Хорошее расположение отеля, но комната, которая расположена через столовую - это просто кошмар. С 6.30 до 10.30 утра мы слышали как кушали люди и стучали вилками.
В целом номер уютный, завтрак вкусный. Было все чисто

Friends_and_family Family

8/10

Excellent

18 Sep 2025

Terry

Close to station

Leisure Partner

6/10

Pleasant

15 Aug 2025

terri

Great location
Rooms were clean hot without air conditioning
No kettle or fridge
Reception staff need to be more helpful
Storage room couldn’t use as they cannot control who comes in and out not a big hotel so should not be an issue

2/10

Poor

10 Aug 2025

Hanna

My earrings were stolen by the cleaning service from my jewelry box during this stay

Leisure Friends

6/10

Pleasant

21 Jun 2025

Lawrence

The property is very close to train station and not particularly safe at night. The hotel was clean and comfortable but the elevator was kaput, so five + flights of stairs to contend with…elevator could barely hold 2 people. Hotel staff were despondent and didn’t seem to acknowledge anyone coming and going…not friendly

Leisure Family

6/10

Pleasant

10 Jun 2025

Shu Hwa

Room is too small, elevator can only take 2 people.

Friends_and_family Friends

8/10

Excellent

01 Jun 2025

Srinivas

Very comfortable and pleasant stay when visiting for a conference. Great location and transport links. The only aspect to improve could be the breakfast - whilst all good and has a variety of options, these get a bit boring by day 3 of staying... guess you could always skip it and have something else elsewhere.

Business_and_leisure Self

6/10

Pleasant

13 May 2025

Steven John

Worst bed ever slept in, terrible.

Well it’s not like the brochure as they say, it’s old almost antiquated and we had room 68 on the 6th floor which smelt of b.o. and the Chinese restaurant below with views of the walls. The beds were a disgrace, no hotel should have old battered mattresses with springs or whatever sticking through. There may be one room that looks like the promo shot but it wasn’t ours, for $200 a night it was a rip off. On the plus side the bathroom was clean and the breakfast good, better options must be available. John Wick wouldn’t stay here.

Partner

8/10

Excellent

05 May 2025

Lesley

This hotel was well located for access to the S-bahn and U-bahn.

Room was clean, quiet and comfortable. We would have liked to have had a kettle and extra pillows.

Breakfast was excellent.

This was very good value for the price paid.

Leisure Partner

6/10

Pleasant

25 Feb 2025

Christine

Property was in a great location. The inside was a bit tired and in need of tlc. When we were there only one lift was working, and only taking two people at a time, meaning long waits, or struggling up and down to the fifth floor. Breakfast was adequate, bathroom clean, plenty of hot water.

Leisure Partner

8/10

Excellent

11 Jan 2025

Christina

The hotel is in an excellent location for restaurants, fast food outlets and transport as the hotel is practically opposite the main train station.
Our room was adequate and clean. Continental breakfast was very nice. My only concern was the twin mattress. Mine kept sliding away and had a big dent in from someone quite heavy in weight I would say. I kept trying to fall off the bed. Once I changed the mattress around it was fine. I enjoyed my stay in Hotel Continental.

Leisure Partner

8/10

Excellent

13 Dec 2024

Fidelis

Great location to to town.

Leisure Partner

8/10

Excellent

28 Nov 2024

Britney Elizabeth

The room was clean but very small. Great view out window. We thought it was very noisy first two nights then realized the window was open at top. Once closed still noisy but less so. Across street from Central train and subway, one block from bus stop. Very convenient! Breakfast was good, Grrman style.

Leisure Partner

10/10

Exceptional

25 Nov 2024

simon

Great place to stay

Nice little hotel opposite the station.
Decent room and a great brekfast.

Recommend

Self

10/10

Exceptional

24 Nov 2024

Robin

Great location. Staff were very friendly and helpful.

Leisure Partner

10/10

Exceptional

01 Oct 2024

Jens Anker

Morning Buffet very god.

Business

10/10

Exceptional

28 Sep 2024

Kari

Great location if you’re heading out for a cruise and need train! Perfect as it’s steps away from the main station with all the train options!! Staff was lovely and breakfast was awesome. Would definitely stay here again.

Leisure Family

4/10

Poor

25 Sep 2024

Tenney

The room was clean but the bathroom fan was extremely noisy and loud. One cannot sleep if the fan is on.

I am surprise the hotel does not replace such a malfunctioning bathroom fan. It shows poor hotel management.

Leisure Partner

10/10

Exceptional

18 Sep 2024

Michaela

Hotel in very good distance to train station and bikes to rent right in front of train station too. Very clean room, good breakfast and super friendly staff round the clock. felt very safe and happy there.

Leisure Friends

8/10

Excellent

24 Jul 2024

Tamra

room was hot and window opened to busy street. Ugh.

Leisure Self

2/10

Poor

29 Jun 2024

Marc

The first goal of an hotel is be able to sleep well to be in good shape the next day.

My comment is for summer, room located on Main Street. 2 choices, you try to sleep with the window open to limit the oven temperature (no AC, no fan, limited window opening), on a location with police alarm, ambulance alarm, truck, horn of car… Or second choice, door close and you cook slowly!
The day after the first night with 3.5 hrs sleeping between two horn or alarm, I asked for a room opposite side of the Main Street. The answer was no, as simple as that. I booked another hotel and I just decided to leave without refund possibility. Typically I don’t really care, but it was crazy like heel.

Leisure Family

10/10

Exceptional

23 Jun 2024

elsa

Convenient and comfortable

10/10

Exceptional

18 Jun 2024

Eva

We stayed here for a quick overnight stop in Hamburg when we were coming from Amsterdam to Copenhagen. The breakfast buffet was lovely. The location of the hotel was perfect for us. There are some great restaurants, pubs etc right there in the area.

Leisure Partner

8/10

Excellent

18 Jun 2024

Richard Julian

Would have liked hot food at breakfast ie beans bacon etc

Leisure Partner

10/10

Exceptional

11 Jun 2024

Leanne

Small room convenient to the train station

Very convenient for the train station and exploring hamburg in general. Nice buffet breakfast included. Very limited space on each side of bed.

Partner

8/10

Excellent

09 May 2024

Dan

No fridge, no air conditioning, no kettler

Leisure Partner

8/10

Excellent

16 Apr 2024

Elly y

Conveniences

Leisure Friends

6/10

Pleasant

14 Apr 2024

Doris

Close to traffic hub.

Leisure Partner

8/10

Excellent

14 Apr 2024

Steve

Excellent location, next the central train station.

Leisure Partner

10/10

Exceptional

10 Mar 2024

Yvan

Good breakfast, easy transportation, not too far from cruise port. Friendly, supportive.

Leisure Partner

6/10

Pleasant

29 Jan 2024

Sarah

Not worth the money

This hotel is dated.
No kettle in room.
Very basic toiletries.
Tiny towels.
Maid knocked three times on morning of departure - I said we are leaving today so don’t need room clean and fit lecture to put sign on door, first time this has every happened in all my travels.
I booked double room and had tiny single duvet.
Staff at reception friendly but chaos checking in when they couldn’t find names on system and when leaving I attempted to tell them about maid but they were blank.

Friends_and_family Friends

8/10

Excellent

06 Dec 2023

Kathleen

Good value and great location

We have stayed here on and off for about 20years. Ideal location, excellent value, friendly staff, good breakfast. Rooms are small but adequate. You are only sleeping there. Spotlessly clean bathroom towels and bed linen. Need refurbishing but thats my only negative.

Friends_and_family Family

8/10

Excellent

28 Nov 2023

Joyce

Excellent location! Walk to every tourist spot… located directly across main train station. Delicious breakfast! Plus an amazing terrace off the room.

Leisure Partner

8/10

Excellent

28 Oct 2023

Shirley

Good location; right across from the Hamburg train station.

Leisure Family

6/10

Pleasant

21 Sep 2023

Verified traveler

Reserved a queen bed and got a double in a very small room. had to crawl out of the bed on the window side as there was no room to walk.

Partner

8/10

Excellent

09 Aug 2023

Margaret

The room was clean and spacious. Shower stall was too small, and the shower curtain kept sticking to my wet skin. Too noisy in the morning because the cleaning supply closet was right outside our door. Lots of door slamming and loud voices from housekeeping personnel. We could smell cigarette smoke from the room next to ours. Close to train station, and restaurants.

Leisure Partner

6/10

Pleasant

03 Aug 2023

Margaret

This hotel is good for an overnight stay. Close to train station, shopping, and restaurants. The room was odd, in that, there was one door leading to two small rooms. I have never been in such an odd arrangement. I chose standard double by mistake. Thus, the strange arrangement. Staff was friendly and check in fast at exactly 3:00 pm.

Leisure Partner

6/10

Pleasant

07 Jan 2023

Verified traveler

Less than friendly staff - from the front desk attendants, cleaning staff and breakfast staff. The hotel is in a pretty old building and it shows. The breakfast was free, but not good at all.

Friends_and_family Family

6/10

Pleasant

28 Nov 2022

Natalie

Both colleagues and I booked the same rooms, but his was much bigger with a nice view. My room was small and in the corner so no view.

Good location though

Business

6/10

Pleasant

15 Aug 2022

Hossein

Convenience to transportation and shops, easygoing for late dinners.

Leisure Family

8/10

Excellent

30 Jul 2022

Evan

The property is in a great location for those with an early more train connection. It is quite clean, though the actual facility is dated. The breakfast was quite impressive, and fresh. The only downside is that it feels quite unsafe in the neighborhood

Leisure Partner

6/10

Pleasant

11 Jul 2022

Rhian

Room was basic but strongly smelled of smoke. No air con and construction work opposite was noisy with windows open. Room was very clean and breakfast was ok.

Leisure Partner

10/10

Exceptional

21 Jun 2022

Ruth

Clean and comfy room.

Leisure Family

8/10

Excellent

12 Apr 2022

Matthew

Very close to the station and perfect for weary travellers. Rooms are small but clean and perfect for a short stay.

Continental breakfast included as well though when hotel busy as when we visited it can be a bit chaotic.

Leisure Family

6/10

Pleasant

23 Aug 2021

Roosevelt

Centrally located, that's why a bit noisy when widows are opened

Leisure Self

6/10

Pleasant

08 Jul 2021

Verified traveler

The hotel is located just opposite to the central railway station. Our room was clean, and the bed was ok. Unfortunately, there is no air con.

Leisure Partner

8/10

Excellent

01 Oct 2020

Oscar

Conveniently located opposite to the main station. Ideal for one or two nights. It might not be a good idea if you have a very light sleep. It is not noisy nor completely quiet.

Friends_and_family Family

10/10

Exceptional

26 Jul 2020

Tracy

A great location for a city break in Hamburg .
A real bonus having a roof terrace which we made the most of everyday .
Staff were friendly and helpful.
Would have been lovely to have had a mini fridge and ice available.
Also some chairs and a table in the roof terrace .

Leisure

6/10

Pleasant

11 Feb 2020

Verified traveler

I was stayed on 11th February 2020. Location is in central train station. Busy Road. No hotel parking. Rooms are small but worthy. Breakfast is simple but fine.
Staff are good.

Business

8/10

Excellent

19 Dec 2019

Verified traveler

Room was nice. Bed comfortable and very close to train station.

Leisure

10/10

Exceptional

07 Nov 2019

T

Location is great, just opposite the train station.

Leisure Family_with_children

2/10

Poor

28 Sep 2019

Verified traveler

The old lady at reception is extremely rude and racist. Instead of saying, “Can I please have your ID” she just yelled saying “ID!”. To the German people behind us she was super nice. Absolutely rude and racist, never met a person like that ever, extremely arrogant, she needs to realize it’s 2019 and colored people can travel too! Plus our nationality is Australian. There was only one pillow person which was flat as a piece of paper. The towels smelled, the toilet smelled really bad and a light in the room didn’t work. Only good think was the location, and other staff were nice and helpful expect for the that old, rude and racist lady at the front desk with short white hair who worked the mornings.

Leisure Family

10/10

Exceptional

16 Sep 2019

Verified traveler

Proximity to train station, just across the road, with underground passage. Chinese restaurant literally NEXT DOOR. Paulaner just down the street.
German Buffet breakfast is excellent if you love cold cuts, cheese, pork bacon omellete, fruit jams, nutella and cereals.
Inside rooms have literally NO VIEW.

Leisure Family

10/10

Exceptional

06 Sep 2019

Verified traveler

Very close to hauptbahnhof and good variety of breakfast

Leisure Partner

8/10

Excellent

01 Sep 2019

Verified traveler

Good central location, for trains, buses etc. Rooms clean, nice bedding, only drawback, no air conditioning.

Leisure Family

8/10

Excellent

31 Aug 2019

Verified traveler

Very convenient right across from the railway station. Excellent reception staff, good choice of meats and cheeses etc at breakfast. Room was a good size, bathroom very spacious, view not so good. Very hot at night with no air conditioning. Provision of a room safe at no extra charge was great.

Leisure Partner

6/10

Pleasant

25 Jun 2019

Verified traveler

Convenience and Breakfast met expectations!

The convenience of being opposite Main Railway station was ideal, convenient to cafes and supermarkets. The room was small with very little space on the side of the bed and did get rather warm and stuffy, made worse by closing the window to avoid outside noise. Most of the staff were pleasant and having chosen breakfast to be included, was a bonus. Lots of choice for a continental breakfast. Having lifts, (although small) was a real bonus to get luggage up to 3rd floor. Would definitely consider staying there again.
I would have appreciated a little more effort to locate an item believed to be left in the room, but overall a good experience.

Family

6/10

Pleasant

19 Jun 2019

Klaus

this is an old hotel
opposit the main railway station what is handy
I got room 44 (level 4 out of six), looking into the inner courtyard with 10 meter high walls - it was not pretty
no airconditioning on a 29°C evening with no air coming through the windows.
the breakfast was ok - small room - small selection
the people at reception and at the breakfast area were nice
next time I would rather stay somewhere else - more modern - with windows or aircon - even if that is further away

6/10

Pleasant

28 May 2019

Verified traveler

Property was literally across the street from the train station. There was a decent breakfast.

Leisure Self

8/10

Excellent

06 May 2019

Verified traveler

Close to main train station, clean a bit dated but good.

Leisure Partner

10/10

Exceptional

05 May 2019

Andrew

Hamburg hotel

An amazing place.
Very good location.
Very friendly staff and people around hotel

8/10

Excellent

27 Apr 2019

Verified traveler

Excellent central location, great breakfast and friendly staff.
Only thing that stopped it getting 5 star rating was the fact that shower was cold at peak time in morning.

Leisure Partner

10/10

Exceptional

20 Apr 2019

Verified traveler

Very nice breakfast, very friendly staff and very clean hotel. Room was extremely small and hot

Leisure Partner

8/10

Excellent

10 Apr 2019

Verified traveler

Hotel Adequate.
Good breakfast, great location, one middle aged/older lady on reception was a bit abrupt.
Small and city break type hotel

10/10

Exceptional

22 Feb 2019

Verified traveler

Great breakfast: full range, all the time. Reception staff were very efficient and helpful, especially Frau. Hein, who advised us of other great places to visit beyond Hamburg.

Leisure Partner

8/10

Excellent

12 Jan 2019

Paula

Great budget hotel in a good location . Room was very small but we only stayed 1 night so wasnt an issue

8/10

Excellent

31 Jul 2026

KATHRINE

Den kvindelige receptionist var sød og imødekommende hilst og hjalp. Mændene virkede ligeglade og hilste ikke når man kom og gik.

Kedelig morgenmad men pænt og personalet var meget effektive i morgenmadsområdet.

4/10

Poor

29 Jul 2026

Susanne

Hårtorken blev överhettad och slutade fungera efter 30 sekunder och personalen var snorkig när jag anmälde det till honom. De har två hissar, den ena är ur funktion och den andra har tekniska problem och kan bara ta två personer. Frukosten är ok men tråkig. Det positiva är att det är rent (men utdaterat) och nära Hamburg Hbf.

10/10

Exceptional

25 Jul 2026

Arvid

Ett väldigt bra hotel för det priset jag betalade!

4/10

Poor

24 Jul 2026

Wil

Voor ons gwn slecht. Accommodatie betaald via hotels.com met creditcard. We zouden alleen nog de toeristen belasting moeten betalen. Daar aangekomen werd verteld in zeer gebrekkig Duits en Engels dat de betaling niet in het systeem stond en dat we alsnog de volle mep moesten betalen, anders kregen we de sleutel niet. Van pure ellende maar betaald, in principe dus dubbel. Nou nog het geld zien terug te krijgen. Eens maar nooit meer.

8/10

Excellent

22 Jul 2026

Hans

Mycket bra läge vid stationen och god frukost.

8/10

Excellent

20 Jul 2026

Silke

Super Lage.

Partner

8/10

Excellent

19 Jul 2026

Melanie

Lage super, Hotel gut. Klimaanlage fehlt

Family_with_children

8/10

Excellent

17 Jul 2026

Jörg

Bra frukost!

4/10

Poor

08 Jul 2026

Camilla

Fungerade för en övernattning. Frukosten var inte speciellt bra.

Friends_and_family Family

8/10

Excellent

02 Jul 2026

Silvio

Sehr gut gelegen zum Bahnhof und gutes Frühstück.

Self

6/10

Pleasant

30 Jun 2026

Raymundo

quartos sem ar condicionado, funcionarios tem boa vontade.
não existe nem ventiladores nos quartos e nem telefones.
existem 2 elevadores pequenos, para apenas 2 pessoas por vez, porem apenas 1 elevador funciona.
cafe da manhã é razoavel com boa oferta de opções.
localização muito boa no centro de Hamburgo em frete a central station .
porem, olhamos nas proximidades e existem outras opções de acomodação com preços um pouco mais elevados mas que oferecem mais conforto.
Se a idéia é passar mais de 2 dias sugerimos procurar outras alterntivas de acomodação.

Friends_and_family Family

8/10

Excellent

30 Jun 2026

Claudio

Buona colazione in complesso buon hotel anche se si nota l'eta' e la manutenzione un po' da migliorare .

6/10

Pleasant

30 Jun 2026

Johan

Tämligen basic. Ungefär vad man kan förvänta sig för priset. Ok frukost. Perfekt läge, om man kommer med tåg

8/10

Excellent

29 Jun 2026

Andreas

Zentrale Lage, sauberes Zimmer, gutes Frühstück.

Self

8/10

Excellent

27 Jun 2026

Lone

Morgenmaden var meget fin, personalet var hurtig til at fylde op på fadene ,rydde af og tørre bordene.
Værelserne var pæne og rene, men fremstår lidt slidte.
Hovedpuderne var elendige.
Vi var der i en periode hvor det var meget varmt, solen skinnede ind i vores hotelværelse hele dagen, så der var ulideligt.
Ordentlig gardiner der kunne dække vinduet ville være ønskeligt, evt en form af en ventilator.
Vi kunne nu nok finde på at komme igen.

Partner

8/10

Excellent

27 Jun 2026

Helle Brix

Pænt stort værelse med en fantastisk seng
Dejlig tæt på centrum og hovedbanegården

Self

6/10

Pleasant

23 Jun 2026

Elisabeth

Okej rum för kortare vistelser, mitt emot huvudstationen och allt runt knuten, vilket är praktiskt, inte så stort utbud vid frukostbuffén.