Name: Garner Hotel Hamburg - Graf Moltke
Address: Steindamm, 1, Hamburg, 20099, DE

Garner Hotel Hamburg - Graf Moltke

Hamburg · Germany

20 reviews shown

2/10

Poor

21 Jul 2026

Peter

The hotel is close to the central train station, and there is a large number of disadvantaged people in the area. One evening there was a drug dependent person collapsed on the entrance stairs with two community police officers attending to him. There is a nearly constant police presence in the square outside the hotel. The neighborhood was very unsettling in the evening. Make sure you look at Google street before booking. In particular look down Steindamm street.

Friends_and_family Family

4/10

Poor

14 Jul 2026

Koyin

I’ve stated in many IHG hotels. They usually have breakfast included and facilities to purchase water, this was an exception

2/10

Poor

06 Jul 2026

Guylaine

The hotel is older. The room assigned to us was miniscule. We booked a king room and received two twin mattresses stuck together. We could barely move. While the hotel is right next to the central train station, the surrounding area is filled with bums and drug addicts. Very noisy until 4am. Police sirens at all hours, we came back to the hotel at 23h one night and were very scared. I would not recommend this hotel to anyone

Partner

10/10

Exceptional

27 Jun 2026

Belva

Clean rooms helpful staff

Friends_and_family Friends

2/10

Poor

19 Jun 2026

Ronny

Do not book this, started with us booking an upgraded room with a king size bed, arrived at the hotel where they announced almost half the price compared to hotels.com. and a quick search confirmed this with several providers. When we checked in, we got the room key and it turned out that we got a room with two single beds, not 1 king size as stated on the booking confirmation, complained and got a new room, this had a small double bed.., complained again, then we got a family room, absolutely terrible, but a big bed. Then I gave up arguing anymore

Partner

8/10

Excellent

02 Mar 2026

Manfred Erich

I was surprised that the guest room did not have a telephone in the room
The TV was not working upon arrival but it was fixed the next day,l
Otherwise th stay was enjoyable

Self

4/10

Poor

10 Jan 2026

Robert

Had to change rooms. Quite disappointing

Self

8/10

Excellent

29 Jul 2026

Rune

Bra! Hjelpsomme personale. Utrolig greie rom.

8/10

Excellent

22 Jul 2026

Trine broe

Hotellet var rigtig fint og rent. Morgenmaden var god.

8/10

Excellent

20 Jul 2026

Christina

Dejligt hotel, men lidt hårdt kvarter

Partner

2/10

Poor

19 Jul 2026

Veronica

Icke serviceminded personal, som endast ville prata tyska. Vi anlände 23:45 på kvällen, mycket otryggt område. Ingen trevlig upplevelse. Varmt rum, sliten inredning.

Friends_and_family Family

8/10

Excellent

05 Jul 2026

André

Alt i alt fint til prisen
God placering

Self

6/10

Pleasant

01 Jul 2026

Mirelle

Hotelli oli päärautatieaseman lähellä, joten sijaintina aivan loistava itsenäiselle kulkijalle joka tykkää hyödyntää julkisia sekä kävellä paikasta toiseen. Huoneissa ei ollut ilmastointia joten helteellä huoneet ovat todella kuumat.

Partner

4/10

Poor

28 Jun 2026

Lars

Hotel og værelse levede ikke op til prisen. Værelser var ikke meget større end dobbeltsengen. Der var ikke aircondition, havde skrevet 5 dage før og spurgt ind til det, men de svarede aldrig. Vi fik dog en fan der larmede meget pga skævhed i rotor.
Vi åbnede vindue, men der var meget larm fra gaden. Udsigt var ligegyldig da fasanerne og vinduer var dækket af stillads og plastik.
Bad var fint.

Partner

10/10

Exceptional

24 Jun 2026

Naicy

Todo muy bien excepto que la ubicación del hotel está en una zona de mucho homeless

Family

4/10

Poor

24 Jun 2026

Allan

På hotellet var der ingen mulighed for at købe morgenmad kaffe te, ved receptionen står der en automat hvor man kan købe vand og kiks.
Den før man skal hjem bliver der ikke gjort rent på værelserne, jeg måtte flytte værelse jeg glemmer 2 hårprodukter på det første værelse, og jeg henvender mig til personalet og spørger om de kan tilvejebringes, men det ikke kunne lade sig gøre, de forsvandt bare.
På grund af ombygning udenfor der var stillads, anbefale ikke at lade vinduer står åben, temperaturen udenfor var 30 til 32° . Om der var varmt på værelserne, JA🙂‍↕️

Friends_and_family Friends

8/10

Excellent

22 Jun 2026

John

Hotellet var mer än ok, men närheten till Hauptbahnhof märktes så snart man steg ut på gatan. Stundvis oroligt

Partner

6/10

Pleasant

22 Jun 2026

Sigrid

Hotellet är jättefint, och ligger 100 meter från centralstationen. Problemet är att området är nedgånget och fyllt av skräp och knarkare.