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Europäischer Hof

Hamburg · Germany

Kirchenallee, 45View location

8.6/10Excellent1,000 Reviews
Cleanliness9.0/109.0
Service9.0/109.0
Comfort8.4/108.4
Condition8.2/108.2
Amenities8.4/108.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Europäischer Hof

Located in the heart of Hamburg, Hotel Europäischer Hof is within a 5-minute drive of Hamburg City Hall and Miniatur Wunderland. This upscale hotel is also conveniently located 1. 8 miles from the Elbe Philharmonic Hall and 2. 4 miles from the Reeperbahn.

Indulge in the full-service spa, offering massages, body treatments, and facials. Guests can also enjoy recreational amenities such as an indoor pool, spa tub, and sauna. The hotel offers 275 guest rooms featuring minibars and Smart TVs, along with complimentary wired and wireless internet access and cable programming.

Private bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Enjoy local cuisine at the Paulaner Wirtshaus restaurant for lunch or dinner or order room service during limited hours. Unwind with a drink at the bar/lounge.

A complimentary local cuisine breakfast is served daily from 6:30 AM to 10:30 AM. The hotel also features dry cleaning/laundry services, a 24-hour front desk, multilingual staff, and three meeting rooms. Limited on-site parking is available.

Read more about this hotelShow less

With a stay at Hotel Europäischer Hof Hamburg, you'll be centrally located in Hamburg, within a 5-minute drive of Hamburg Messe and Congress and Miniatur Wunderland. This family-friendly hotel is 1.8 mi (2.9 km) from Elbe Philharmonic Hall and 2 mi (3.3 km) from Reeperbahn.

Make yourself at home in one of the 275 guestrooms featuring minibars and Smart televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 3 meeting rooms available for events. Limited parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Entertainment
Non-smoking
Childcare
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Parking height restrictions apply Professional property host/manager Pets allowed Only dogs are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Pool access available from 6:00 AM to 11:00 PM.
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Only registered guests are allowed in the guestrooms.
    • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
    • Parking height restrictions apply.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Covered valet parking fee: EUR 26 per night
    • Pet fee: EUR 30 per pet, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

    French

Nearby attractions

Schauspielhaus 0.1 km / 0.1 mi
Hamburger Kunsthalle 0.4 km / 0.3 mi
Moenckebergstrasse 0.4 km / 0.3 mi
Levantehaus 0.6 km / 0.3 mi
Markthalle Hamburg 0.6 km / 0.4 mi
Inner Alster Lake 0.8 km / 0.5 mi
Alster Lakes 0.8 km / 0.5 mi
Europa Passage 1 km / 0.6 mi
Chilehaus 1 km / 0.6 mi
St. Peter's Church 1.1 km / 0.7 mi
Elbe 1.2 km / 0.7 mi
Rathausmarket 1.2 km / 0.8 mi
Jungfernstieg 1.2 km / 0.8 mi
Hamburg City Hall 1.3 km / 0.8 mi
Neuer Wall 1.3 km / 0.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2005
  • Total number of rooms: 275
  • Number of floors (main building): 6
  • hotel
  • American Express
  • EC
  • Diners Club
  • MasterCard
  • Visa
  • City centre
  • Bus/Train station
  • Airport
Show 56 more facilities & services
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Local and international calls
  • Car hireExtra charge
  • Secure parking
  • Valet parkingExtra charge
  • Room service
  • Laundry service
  • Babysitting service
  • Multilingual staff
  • 24-hour securityExtra charge
  • Bellboy service
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Cloakroom
  • Lift access
  • Newspaper stand
  • Shop
  • Terrace
  • Concierge
  • Sun terrace
  • Newspapers
  • Luggage room
  • Dining area
  • Clothes dryer
  • Towels and bed linen
  • Café
  • Bar
  • Restaurant: 1
  • Non-smoking area
  • Banquet hall
  • Air conditioning in Restaurant
  • Breakfast room
  • Conference room: 4
  • Meeting room: 3
  • Printer
  • Business centre
  • Indoor freshwater pool: 1
  • Sauna
  • Steam bath
  • MassageExtra charge
  • Spa treatments
  • Breakfast
  • Breakfast buffet
  • Hot breakfast
  • À la carte lunch
  • À la carte dinner
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Squash
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about Europäischer Hof

8.6
Excellent
1,000 Reviews
Cleanliness
9.0 /10
Service
9.0 /10
Comfort
8.4 /10
Condition
8.2 /10
Amenities
8.4 /10
100 reviews shown
10/10
Exceptional
17 Nov 2024
Bernhard

Immer wieder gut.

Komme gerne zurück.
8/10
Excellent
12 Oct 2024
Nabeel
Nice hotel, brekfast was rich. The facility needs some basic renovation and updates
Business Self
10/10
Exceptional
11 Oct 2024
Kelsi
We loved our stay. If we visit Hamburg again this hotel is our top choice!
10/10
Exceptional
07 Oct 2024
Bernard

Perfectly good hotel

It is a comfy hotel. The room was very comfortable and the breakfast was substantial. My only quibble is that the layout of the hotel is somewhat confusing. It would help if they included a map of the floor plan on the website
Self
8/10
Excellent
29 Sep 2024
courtenay Ellen
Very good for transportation around the city, lots of connections and the staff were very helpful
10/10
Exceptional
28 Sep 2024
Kristie
Great location, local transport ticket was included, spa was great
Leisure Partner
10/10
Exceptional
24 Sep 2024
Margaret
Very convenient to shopping and restaurants. Also across the street from the train station. Our room was nice, but there was a strong odor of mold in the bathroom even though the bathroom was clean. The bathroom would have been more comfortable without a door which made being in there claustrophobic. Plus, it was too small.
Leisure Partner
10/10
Exceptional
18 Sep 2024
David Henry
Excellent location opposite Hauptbahnhof gave easy access to all
Leisure Self
10/10
Exceptional
25 Aug 2024
Charles
Bar was a bit pricey but breakfast was awesome and included in room price! Champagne too!
Self
10/10
Exceptional
13 Aug 2024
Francis
Excellent reception staff who spoke good English and gave me a room 4 hours ahead of check-in (on a very hot day).
Leisure Self
10/10
Exceptional
06 Aug 2024
Tracey
Right near Central Station. Great breakfast buffet. Super pool and water slide. Spa is a bonus. Some areas nearby seemed questionable but right around hotel was safe
Leisure Family_with_children
8/10
Excellent
03 Aug 2024
Diane
The room was very hot as there is no air conditioning. The hotel is dated. The spa was a bright spot. The pool was perfect and the massage I had was fabulous.

Great location, just needs some updates!!
10/10
Exceptional
02 Aug 2024
Robert
Nice tidy rooms. Friendly atmosphere.
10/10
Exceptional
01 Aug 2024
B. Diane
Bar and spa on site
Family
10/10
Exceptional
29 Jun 2024
David
This is one of the most beautiful hotels I have stayed in and I have stayed in a lot of hotels if I am back in Hamburg I will definitely be back keep up the good work David Scotland
Leisure Partner
8/10
Excellent
27 Jun 2024
Luke
Great location across from the train station. Rooms a little tired and no air conditioning (it was 30 degrees at 10pm), but a fabulous pool made up for it.
Leisure Partner
10/10
Exceptional
19 Jun 2024
Bethan

Would definitely stay again

The best spa facilities included in your stay, saunas, steam room, slide, pool, jacuzzi. Loved the pianist in the bar in the evening. Breakfast was a full buffet of literally anything you could think of. Your metro transport is included for 3 days and you're right outside the station. Almost forgot the gym, squash court and yoga studio which was empty 🙏
Self
10/10
Exceptional
28 May 2024
Maria
Spa area is a dream!
8/10
Excellent
24 May 2024
Gary
I arrived late and left early, so I didn't get to explore Hamburg at all. The hotel's location is great for access to the railway station. Reception staff were friendly and helpful. Breakfast was good and I appreciated there being oat milk. The room was spacious and the bed comfortable, however there was no air-conditioning and it was a little stuffy. Also I think the use of plastic cups is not environmentally friendly.
6/10
Pleasant
13 May 2024
Graeme Scott McKenzie
Small room and hotel a bit tired, also a lot of noise in the evening/early morning.
6/10
Pleasant
09 May 2024
Margaret
A great hotel across the street from the train station, and walking distance to shops, malls, and many great restaurant. The room was clean, and comfortable. We always stay in this hotel whenever possible. They have a great breakfast buffet. Staff are friendly and helpful.
Leisure Partner
10/10
Exceptional
04 May 2024
James

Great location and lovely spa.

Convenient location opposite the train station. Three spas and lots of relaxation zones on different levels above the pool. The spa is from 7am till 10 or 11pm, so very helpful to those arriving late. Staff were very friendly and we enjoyed the piano playing in the bar. The room (double) was spacious.
Partner
10/10
Exceptional
04 May 2024
steve

Great hotel in a bad area

Very nice hotel, friendly helpful staff

Arriving early for a business trip I had the chance to use the hotels facilities. The gym, spa and pool area were always kept spotless and the staff always welcomed with a friendly attitude.

The only downside to the visit was the area which the hotel is in. The area appears to have been overrun with prostitution and drugs but as long as you stay close to the hotel or go outside the immediate area it’s safe enough.
Business
10/10
Exceptional
26 Apr 2024
Laura
This hotel is conveniently located across from the train station. The rooms are well equipped, but the real win is breakfast. Breakfast is fantastic. Great way to start a trip.
Family
6/10
Pleasant
03 Apr 2024
philip
The Sauna needs work. A bucket with water would be nice. After all, its supposed to be a Finish Sauna. The Automatic thing Theo have nie ist worthless.
10/10
Exceptional
29 Mar 2024
Efstratios
Overall a 9.3 very good price to quality ratio. Will recommend for families. A small adventure for the kids and relaxed time for the parents.
Leisure Family_with_children
10/10
Exceptional
26 Jan 2024
David
Nice and convenient for central station
Business Self
4/10
Poor
23 Jan 2024
Itamar

Only if you have no other choice

1) There are no electrical outlets within reach in the room. I had to charge the phone in the socket of the bathroom, and the laptop in the socket of the vacuum cleaner near the front door (the hotel's answer: this is how it is in all the rooms).
2) I asked if I could have a glass of fresh lemon juice (on doctor's orders - I got there after a week in Copenhagen, where they were happy to fulfill my modest request). The person responsible for breakfast answered: \"No.\"
Summary: A two star hotel pretending to be four stars.
Business
4/10
Poor
11 Jan 2024
Seyed M

Too expensive for its condition

Room was not clean and staff were not friendly
Business
8/10
Excellent
09 Jan 2024
tom
loved the spa. omg!

wish the slide was working.

breakfast is a must.

location is perfect and free train card is a huge benefit

so close to HBF and attractions

perfect!

needs English subtitles on TV


Leisure Partner
10/10
Exceptional
27 Nov 2023
Kiran
So close to Hamburg central station. Many dining options and excellent transport links!
Leisure Self
4/10
Poor
27 Nov 2023
Garry
We have stopped at this property on several occasions and the service has gone down. There was no Internet to the television in the room. You could not cast as they said you could.
The window in the room was left open fully , the room was cold and insecure.
Paper cups in the room only 2 tea bags . 2 strips of coffee no Milk.
We were not told the pool and sauna were closed.
We did complain to the front desk. Nothing was rectified.
The staff at front desk was not concerned at all
On leaving the receptionist as was everything ok .
When I said no she walked of
We will not stop there again.
Garry Campbell
Leisure Partner
10/10
Exceptional
17 Nov 2023
Sea
great location & historic building…scaffolding surrounded the back side….but ok - construction/repair have 2 do repairs

all items in display could be sold…was able to buy salts but not utensils or beautiful mugs…

all good though & kind attendees @ front desk

Thanks
10/10
Exceptional
13 Nov 2023
Stuart
Opposite the Hauptbahnhof, so it’s perfect for public transport, especially with the included transport ticket provided by the hotel.
Leisure Partner
8/10
Excellent
31 Oct 2023
Mariela
Nice property, great customer service at reception, good location.
Leisure Partner
4/10
Poor
29 Oct 2023
Peh
I stayed 3 nights, and many times in the past 10 years, the room is so run down no upgrading done, the mattress is soft and the pillow is too soft result I suffered a neck stiffness every morning! The shower room flooring is too slippery and will easily cause accident!
Business
6/10
Pleasant
04 Oct 2023
Alf

Not a god hotel for us

we were not allowed to park the car in the garage because it runs on electricity. It cost us €11 more to park in a public garage. Too many troublesome stairs to reach the room, we are not young people anymore. Never choose this hotel again. worst so far on our trip through Europe.
Friends_and_family Family
10/10
Exceptional
03 Oct 2023
Weiguo
Very helpful staff
8/10
Excellent
29 Sep 2023
Jane
Large quiet room
Very friendly receptionist
Excellent breakfast
Leisure Partner
10/10
Exceptional
25 Sep 2023
Silvia Corina Juarez
Love, love the staff! They were absolutely wonderful! When I told them that I was preparing to present at an International conference, they found the quiet room possible, which was spacious, luminous, pleasant and impeccable. No questions went unanswered The Hotel staff was warm, interested in helping, professional and knowledgeable. I would go back! Right across the central Hamburg Train station and next to little fab Portuguese restaurants nearby. All the interesting points were within walking distance. I highly recommended it! I feel deeply grateful; my stay was splendid!
Business_and_leisure Self
8/10
Excellent
14 Sep 2023
Eleanor

Excellent Hotel

Excellent. The rooms are clean, comfortable, well furnished and have space. We loved it. The staff are very professional and friendly. Excellent breakfast. And even though it's just over the road from the main station, our room was quiet. The hotel does provide earplugs for guests who may be overlooking the main road. Would live to come again.
Partner
8/10
Excellent
10 Sep 2023
Rosie

Very central

It was a lovely hotel, staff were lovely. It’s in a central location and right near the main train station.
The internet was very hit and miss.
Partner
10/10
Exceptional
04 Sep 2023
Omar
Very nice hotel.
Welcoming helpful staff.
Clean rooms and facilities.
Breakfast is great.
Business Self
10/10
Exceptional
01 Sep 2023
Gillian

Excellent situation

Excellent situation opposite HauptBahnhof. Multilingual pleasant staff - guy on luggage storage particularly good considering what a boring job. Even cleaners pleasant. Excellent piano bar on Friday and Saturday nights. Breakfast comprehensive with long hours to get it. Room noisy due to location but hotel gave earplugs and slippers. Room stuffy but bed and chair comfortable with option to request more coffee made clear. Hadn't noticed minibar
Business
4/10
Poor
31 Jul 2023
Konrad

No parking, no cancellations…

I am disappointed. With the hotel itself and with Hotels.com too.
Parking onsite could not be booked and was not included. The parking next to it costs over 40€/day in a terrible parking garage. They did not grant a cancellation and the luggage had to be carried two blocks to the hotel
Self
10/10
Exceptional
30 Jul 2023
Sharlee
The room was so absolutely wonderful! Authentic furnishings and thoughtful design! Sweet love seat built into the corner of the room and matching vintage furniture! Super convenient location right across the street from the train station. Well designed bathroom that was simultaneously functional and remarkably dramatic. We really wished we could have stayed longer and plan to return as soon as possible!
Business_and_leisure Partner
8/10
Excellent
28 Jul 2023
Dan
Clean hotel, friendly staff, great breakfast. Conveniently located near Hamburg hbf (Central Station).
Leisure Partner
10/10
Exceptional
20 Jul 2023
Glen
Very comfortable and clean, with a good breakfast and super convenient to the central station. My only complaint is the rooms has no ventilation or AC. The air was stagnant in our room.
4/10
Poor
12 Jul 2023
Mehrdad
I stayed in the section of hotel which there was NO AC in the room. I had to use a fan in the four star hotel. The water in the sink and shower does not drain properly.
Self
10/10
Exceptional
28 Jun 2023
Cheryl
Extremely pleasant and helpful staff and a great buffet breakfast with hot options and very fresh. Would stay there again.
Leisure Self
8/10
Excellent
12 Jun 2023
Shannon
Yikes- no air conditioning!!! It was in the 89s and the room, hallways, etc were hot. We had to open the windows & it was noisy.
Leisure Partner
6/10
Pleasant
27 May 2023
Aleksandra
Stairs are a big problem when you have a heavy suitcase. The hotel is not very accessible.
10/10
Exceptional
27 May 2023
Roel
Great Hotel here Copenhagen, clean and spacious and walking distance from the train station.
Business_and_leisure Partner
10/10
Exceptional
18 May 2023
Michael
Was perfect location for train travel. The concierge provided easy directions to use the transit system, with hotel provided transit passes, to the new Hamburg Concert Hall. After concert drinks in the hotel bar were a perfect end to the day. We were able to use the free transit passes to tour the city prior to our leaving and the welcomed late departure the hotel provided.
Leisure Partner
8/10
Excellent
14 Mar 2023
Clive

Recommend

Good location opposite station. Good value
Self
8/10
Excellent
04 Mar 2023
Gury
Heating didnt work
Pool was out of service
Leisure Family
10/10
Exceptional
09 Feb 2023
Britta-Maria
My room was very cozy and the twin bed was excellent. I slept really well. The hotel is just outside the main train station and you are basically at the heart of the city's subway network. A 3 day ticket for free public transportation is included and the hotel will extend it after 3 days. Breakfast is also included and covers everything. The hotel bar is cozy as well. Just the front desk staff needs to be mow customer friendly.
Leisure Family
10/10
Exceptional
01 Jan 2023
Gregory S

Last of the Christmas Markets

Fantastic hotel right across the street from the main train station. They gave us a great view for our anniversary and the breakfast was really good, too. It is centrally located so you can walk to most places or just hop on the metro or bus (they give you a multi day pass to use on all public transport… wow). We would definitely stay here again.
Partner
8/10
Excellent
16 Dec 2022
M

Functional hotel in good location

Whilst not on a par decor-wise with more modern hotels in Hafencity for example, the Europaischer Hof nevertheless has some advantages - its location across the road from the Hbf can't be beaten if you need to catch an early train, plus it is within easy walking distance of the central sights such as the Dom as well as the Hafencity. The 3-day travel pass is a nice touch, the breakfast was tasty with a wide choice and there is a cosy bar. Didn;t get to use the wellness area unfortunately as only there for one night. Although the interior decor is quite dated, the room was comfortable and clean.
Business
10/10
Exceptional
18 Oct 2022
Jesse
Perfect location directly across the street from Hauptbahnhof main entrance, & just blocks away from restaurants on Lange Reihe street, the waterfront and the Alster parks. Full breakfast worth getting too. Great front-desk service too. A bus/subway pass was a nice bonus. The 12-noon checkout let me sneak in a last day of sight-seeing too. On my shortlist for any return to Hamburg!
Leisure Friends
10/10
Exceptional
12 Oct 2022
David Henry
There is major construction work going on at the property. I did get the room that was advertised but I was satisfied with the one that they gave me
10/10
Exceptional
28 Sep 2022
Verified traveler
Clean and great location for the station. Nice breakfast. Excellent staff especially concierge.
Partner
10/10
Exceptional
27 Sep 2022
jennifer

The only place we stay

This is our go-to hotel when we visit Hamburg every year. Great location, value and the breakfast is fabulous.
Partner
10/10
Exceptional
18 Sep 2022
Ian
Very conveniently located across from the train station. Clean rooms and good breakfast.
Leisure Partner
6/10
Pleasant
09 Sep 2022
Daniel
I like the location. However the price increase by 100$ per night because of the trade show was disappointing.
Business Self
10/10
Exceptional
29 Aug 2022
Verified traveler

Nice hotel

The room was good size for European standards. The staff were all very friendly and helpful. The breakfast was good and had a nice selection of food. It was hot during our stay but the room had a fan so that was nice.
Partner
10/10
Exceptional
25 Aug 2022
Luis
Location is key, right by the train station. The room was huge and clean and the staff was friendly.
Leisure Self
2/10
Poor
10 Aug 2022
ernestine
First when I made the reservations it said parking but nowhere
Partner
10/10
Exceptional
25 Jul 2022
Verified traveler

Great hotel close to the central train station!

Room was very clean and cozy.
Breakfast was fantastic.
The location was super convenient for both bus and train stations.
Will definitely stay again in my next visit to Hamburg!
Self
10/10
Exceptional
05 Jun 2022
Katherine
We stayed 2 nights at the Europaischer Hof and what a delightful surprise. The concierge made a huge difference in our stay thanks to his restaurant recommendations and his precise details about the different hop on/hop off bus tours and the different boat tours. Extremely helpful! The included breakfast was very good—plentiful water, tea, coffee and many choices of food: fruit, cereals, breads, meats, cheeses, and to order omelettes, waffles. Very well done with helpful wait staff. And the location can’t be beat: just outside the central rail station. And many places are within walking distance (although the subway is right there, too): Art museum, main square, pedestrian shopping streets, a lively restaurant street behind the hotel. The room was nicely sized, with windows that we could open to enjoy some fresh air. While a large hotel, it was very quiet. Our only small complaint is that the shower stall was on the small size. Definitely a good value and we would certainly go again.
Leisure Partner
10/10
Exceptional
02 Jun 2022
William
The single biggest complaint was that the beds were too soft and the area (by the Train Station) was very noisy.
Leisure Family
8/10
Excellent
03 May 2022
Daniel
Our rooms were nice but the beds were very soft and small. Basically 2 x 90cm beds pushed together. The bathroom was nice and so was the breakfast. Luckily the weather was cold so no air condition wasn’t needed.
Business Partner
8/10
Excellent
16 Oct 2021
Marta

Nice stay

Overall nice stay, friendly staff and very good breakfast. Late check out. The only negative thing for me was no tea/coffee maker in the room.
Business
10/10
Exceptional
13 Oct 2021
Jose
Excellent
Business_and_leisure Self
10/10
Exceptional
09 Sep 2020
Janko

Definitely worth a stay!

In the very centre of the city. Quiet, even though just accross the main station. On check-in, you get a free public transport ticket for your entire stay. Rooms are clean, beds comfortable, complimentary water bottles waiting. Wifi signal is excellent. Breakfast delicious; omelettes made to order and nice selection of teas. Staff at the reception super friendly (met our request for late check-out). Definitely my hotel of choice when in HAM.
Business
10/10
Exceptional
19 Aug 2020
Charles

Great location, great service, great food

Great location, great service, great food and super friendly
Self
6/10
Pleasant
27 Jul 2020
Peter

above average

The hotel offers good service and a central location. Beds are comfortable (standard plus room). We were not told, that the spa would be closed during the stay. No AC and very noisy towards the train station during the night. Consider asking for rooms facing otherwise if you want to sleep with the window open.
Friends_and_family Friends
10/10
Exceptional
05 Mar 2020
Verified traveler
A WONDERFUL PIANIST 6 NIGHTS A WEEK IN LOUNGE PLAYING OLD AND NEW 8 TILL LATE
Business Self
6/10
Pleasant
28 Feb 2020
Verified traveler
It is so sad that such a nice hotel with great facilities is spoilt by such poor customer service. Far too many things to cover from check in to lack of shower gel in the room to abysmal service at breakfast. This has the potential to be the best hotel in Hamburg, but everytime its let down by abysmal service.
Partner
10/10
Exceptional
27 Feb 2020
Pauline

Best in Hamburg so far

Everything was perfect. My room was ready, luggage storage no problem, fantastic breakfast and bonus fitness facilities
Self
10/10
Exceptional
26 Jan 2020
Phil
The sap is the most wonderful thing in Hamburg. It's free to all hotel guests. I wouldn't think of booking anywhere else.
Business_and_leisure Self
10/10
Exceptional
24 Jan 2020
Shamsir Aiza

Comfortable stay

Location. Free lrt train ticket. Halal easy to find
Business
8/10
Excellent
18 Jan 2020
Richard J

A reasonably priced city centre hotel

Room initially allocated was small with a small bathroom and a separate shower which was dark and uninviting. subsequently 'upgraded' to a renovated room, which was much more comfortable, but the 'king size' bed was in fact 2 single beds placed together. Not very appropriate for a romantic stay! However, breakfast was excellent and the pool is wonderful.
Partner
8/10
Excellent
08 Jan 2020
Verified traveler
Lovely spa had a great massage, shame no air con but fine for two nights good location very handy for airport and train also was given free train ticket to airport.
Business Self
10/10
Exceptional
23 Dec 2019
Verified traveler
Super zentrale Lage... sehr freundliche Mitarbeiter.. tolles Frühstück ...sehr schöne Zimmer
Friends_and_family Friends
8/10
Excellent
17 Dec 2019
Ofer

Best hotel next to Central Train Station

The best feature of this hotel is its proximity to the Hamburg Central Train Station. The breakfast is also spectacular. The rooms are a bit strange and offer little comfort but they are clean and everything is available there. All in all it's a 4 star **** hotel.
Partner
8/10
Excellent
02 Dec 2019
Verified traveler
Excellent breakfast.
Shame the sauna didn't open at 7:00.
Jacuzzi out of action too.
Leisure Friends
6/10
Pleasant
11 Nov 2019
Verified traveler
Great location, but the layout in the room little unusual. A big TV unit is very close to the bed and disturbs the circulation around the room. Shover is tiny. The shower curtain keeps sticking to you. King size bed made from two separated bed and its keep detaching during your sleep and wake you up.
If you ask a question about which taxi app you should use in Germany, they don't know the answer, and they even don't bother to ask even their colleagues in reception. They are ok to live you without a solution. Pushing them would get you somewhere, surprisingly you would not expect that from a hospitality business.
They also have a good breakfast.
Business Self
10/10
Exceptional
01 Dec 2024
Ronny
Super hotel. Var blevet flyttet til dette grundet renovering af det bookede hotel. Blev ved indtjekning opgraderet til en Suite.
Partner
8/10
Excellent
19 Nov 2024
Verified traveler

お気に入りのホテルです

お気に入りのホテルで何度か泊まったことがあります。
朝食が種類豊富なこと、駅に近いことが魅力です。Cityカードもついてくるので電車やバスのチケットを買わなくていいのも便利です。部屋の調度品などは古いです。
Partner
10/10
Exceptional
18 Nov 2024
Verified traveler
Skønt hotel med perfekt beliggenhed vad hovedbanen.
Friends_and_family Family
8/10
Excellent
11 Nov 2024
Bent
Dejligt central placeret. God service og fortrinlig morgenmad. Ved dog ikke om de er ved at lukke permanent eller der er langvarig renovering undervejs.
Vi håber på genåbning
Inhouse parkeringspersonale outstanding
Partner
6/10
Pleasant
02 Nov 2024
Lars Bo

har haft sin bedste tid

Hotellet er træt og lidt slidt.

Lidt kedelig morgenmad
Business
10/10
Exceptional
30 Oct 2024
Jette

Weekend in Hamburg

Very nice hotel with good service. We got upgraded room with no extra cost. Very nice big room with good beds. Free public transportation was included in the stay. They serve amazing breakfast buffet.
We will for sure stay here again next time we visit Hamburg.
Parking possible at hotel, but little expensive, EUR 26 per day.
Partner
10/10
Exceptional
22 Oct 2024
Yuichiro
Breakfast, Free wifi, 3 day transportation ticket
Business Self
8/10
Excellent
20 Oct 2024
Assad
Perfekt beliggenhed, dejlige spa og pool
Partner
6/10
Pleasant
20 Oct 2024
H
Insgesamt gut, aber halt viel zu teuer...
6/10
Pleasant
17 Oct 2024
Lina

God beliggenhed

Rigtig god beliggenhed, parkering koster ekstra og der er ikke garenteret plads, virkelig god morgen buffet, meget kold pool og spa’en var ude af drift
Partner
8/10
Excellent
07 Oct 2024
Christian

Vanligt fint hotell nära centralstationen

Vanligt fint hotell nära centralstationen och med bra frukost
Friends_and_family Family
10/10
Exceptional
01 Oct 2024
Dorothea
wirklich angenehm, habe mich wohlgefühlt, würde jederzeit wiederkommen. Danke.
Business

Location & surroundings

Europäischer Hof
Kirchenallee, 45, Hamburg, Germany

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Europäischer Hof

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