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ibis Hamburg City

Hamburg · Germany

Amsinckstrasse 3View location

8.2/10Excellent1,003 Reviews
Cleanliness8.6/108.6
Service8.4/108.4
Comfort7.8/107.8
Condition8.2/108.2
Location8.0/108.0
Neighborhood7.8/107.8
Amenities7.8/107.8
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  • Business hotels
  • Sustainability certification

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About ibis Hamburg City

Director Carsten Woll welcomes you to the ibis budget Hamburg City. Centrally located, the hotel is in easy walking distance of Hamburg Central Station, Mönckebergstrasse shopping street, the Mehr! Theater (playing 'Harry Potter') and the warehouse district with the Elbphilharmonie.

Our rooms have excellent soundproofing and uniquely comfortable beds, for sweet dreams.

Read more about this hotelShow less

Located in Hamburg (Hamburg-Mitte), ibis Hamburg City is within a 15-minute walk of Moenckebergstrasse and Mehr!-Theater am Großmarkt. This hotel is 0.9 mi (1.4 km) from Hamburg City Hall and 1.3 mi (2 km) from Elbe Philharmonic Hall.

Make yourself at home in one of the 252 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Conveniences include phones, as well as safes and desks.

Featured amenities include a business center, a 24-hour front desk, and a safe deposit box at the front desk. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM

Hotel policies

No rollaway/extra beds available Green Key (Foundation for Environmental Education) LGBTQIA+ friendly Professional property host/manager Pets allowed Only dogs are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
    • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 19.00 for adults and EUR 9.50 for children
    • Self parking fee: EUR 19 per night
    • Pet fee: EUR 16 per pet, per day
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

Nearby attractions

Markthalle Hamburg 0.4 km / 0.2 mi
Moenckebergstrasse 0.6 km / 0.4 mi
Elbe 0.7 km / 0.4 mi
Chilehaus 0.8 km / 0.5 mi
Schauspielhaus 0.8 km / 0.5 mi
Levantehaus 0.8 km / 0.5 mi
Hamburger Kunsthalle 0.9 km / 0.6 mi
International Maritime Museum 1.1 km / 0.7 mi
Hamburg Wholesale Market 1.1 km / 0.7 mi
St. Peter's Church 1.1 km / 0.7 mi
Mehr!-Theater am Großmarkt 1.2 km / 0.7 mi
Europa Passage 1.2 km / 0.7 mi
Inner Alster Lake 1.2 km / 0.8 mi
Rathausmarket 1.3 km / 0.8 mi
St. Mary's Cathedral 1.3 km / 0.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 252
  • Number of floors (main building): 7
  • Family rooms: 7
  • Accessible rooms: 7
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry serviceExtra charge
Show 25 more facilities & services
  • Bicycle hire service
  • Multilingual staff
  • 24-hour securityExtra charge
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Lift access
  • Shop
  • Garden
  • Terrace
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Towels and bed linenExtra charge
  • Bar
  • Restaurant
  • PhotocopierExtra charge
  • Business centre
  • Fax
  • Green Key (FEE)
  • Breakfast
  • Snacks
  • LGTBIQ friendly
  • Non-smoking establishment
  • Single-Use Plastic Free
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE CONNECTING ROOMSUITE • CONNECTING ROOMSUI.CM-1

    Photos are not available for this room type.

    ibis Hamburg City

    SUITE CONNECTING ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CONNECTING ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CM-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH VIEWSRoom • WITH VIEWSROO.WV

    Photos are not available for this room type.

    ibis Hamburg City

    Room WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH DOUBLE BEDDOUBLE • WITH DOUBLE BED • 1 Bedroom • 16 m²DBL.DB
    DOUBLE WITH DOUBLE BEDPhoto unavailable6 photos

    ibis Hamburg City

    DOUBLE WITH DOUBLE BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    16 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 16 m²TWN.ST
    TWIN STANDARDPhoto unavailable6 photos

    ibis Hamburg City

    TWIN STANDARD

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    16 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH DOUBLE BEDTWIN • WITH DOUBLE BEDTWN.DB

    Photos are not available for this room type.

    ibis Hamburg City

    TWIN WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU

    Photos are not available for this room type.

    ibis Hamburg City

    DOUBLE SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    ibis Hamburg City

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    ibis Hamburg City

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST

    Photos are not available for this room type.

    ibis Hamburg City

    DOUBLE SINGLE USE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEW QUEEN BEDDOUBLE • CITY VIEW QUEEN BEDDBL.CV-QN

    Photos are not available for this room type.

    ibis Hamburg City

    DOUBLE CITY VIEW QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    ibis Hamburg City

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    ibis Hamburg City

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH VIEWSTWIN • WITH VIEWSTWN.WV

    Photos are not available for this room type.

    ibis Hamburg City

    TWIN WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    ibis Hamburg City

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    ibis Hamburg City

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    ibis Hamburg City

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    ibis Hamburg City

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    ibis Hamburg City

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CONNECTING ROOMSUITE • CONNECTING ROOM • 6 m²SUI.CM
    SUITE CONNECTING ROOMPhoto unavailable1 photo

    ibis Hamburg City

    SUITE CONNECTING ROOM

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    6 m²
    Occupancy
    Guests: 1–4 • Adults: max. 2 • Children: max. 2
    Bed setup
    Double bed 131-150 width
    Room type
    SUITE
    View / characteristic
    CONNECTING ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CM

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    ibis Hamburg City

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH DOUBLE BEDDOUBLE • WITH DOUBLE BED • 1 Bedroom • 16 m²DBL.DB-1
    DOUBLE WITH DOUBLE BEDPhoto unavailable6 photos

    ibis Hamburg City

    DOUBLE WITH DOUBLE BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    16 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-1

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    ibis Hamburg City

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    ibis Hamburg City

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    ibis Hamburg City

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEWDOUBLE • CITY VIEWDBL.CV

    Photos are not available for this room type.

    ibis Hamburg City

    DOUBLE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    ibis Hamburg City

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    ibis Hamburg City

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE TWO BEDSSINGLE • TWO BEDSSGL.2B

    Photos are not available for this room type.

    ibis Hamburg City

    SINGLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST

    Photos are not available for this room type.

    ibis Hamburg City

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH VIEWSDOUBLE • WITH VIEWSDBL.WV

    Photos are not available for this room type.

    ibis Hamburg City

    DOUBLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about ibis Hamburg City

8.2
Excellent
1,003 Reviews
Cleanliness
8.6 /10
Service
8.4 /10
Comfort
7.8 /10
Condition
8.2 /10
Location
8.0 /10
Neighborhood
7.8 /10
Amenities
7.8 /10
100 reviews shown
8/10
Excellent
05 Aug 2026
RONNIE
Decent hotel but not a lot of restaurants nearby and only a snack type restaurant in the hotel. Rooms were small but clean. Was a bit of a walk to anything fun or shopping.
6/10
Pleasant
04 Aug 2026
Ian
Poor reception staff
8/10
Excellent
23 Jul 2026
Rodrigo Figueroa
Great hotel at a great price. The staff are very helpful. The location is not ideal, but if you walk a couple of blocks you will find the main train station.
8/10
Excellent
12 Jun 2026
John
Obviously not the most spacious room but great price and breakfast was fantastic.
Partner
10/10
Exceptional
23 May 2026
Maarten
Small fun room with comfortable bed and good bathroom. Location close to the station makes it easy to come and go.
Partner
6/10
Pleasant
11 May 2026
Caroline
Room was fine, but overpriced for what it is. No spare pillows, no kettle, and they charge you two euros for luggage storage, which is insulting at more than 200 EUR per night for a basic room.
8/10
Excellent
17 Apr 2026
Paul
Friendly helpful staff, good location
Friends
10/10
Exceptional
01 Apr 2026
Vasileios
Great choice in Hamburg, always delivers!
Self
6/10
Pleasant
29 Mar 2026
stephanie
staff was rude - they charge you to hold luggage before you check in - not the nicest street a bit sketchy and the employees all smoke right outside the door - but behind the hotel is much nicer area - the room was clean i will give it that
Friends_and_family Family
8/10
Excellent
08 Feb 2026
Steven
Good position, clean room friendly staff
Business
10/10
Exceptional
07 Dec 2025
Lewis Andrew
Staff where very friendly, location just outside the city centre but easy to get U barn to anywhere around hamburg I will definitely stay there again
Leisure Partner
6/10
Pleasant
05 Dec 2025
B
The room was very small for 3 adults. It would also be nice to have 3 lots of towels etc in the room as we do not want to share wet towels. Also there was no storage space.
Friends_and_family Family
8/10
Excellent
19 Nov 2025
Kimberly
Room was spotless, staff was very friendly
Leisure Partner
10/10
Exceptional
10 Nov 2025
Shelden
staff were very friendly, room was great. Hotel is in a good location.
Self
4/10
Poor
06 Oct 2025
Matthew
The customer service was poor from the receptionist who greeted me at time of check in. Other staff were great. The room on arrival was dirty with towels on the floor and the bed was not made.
Leisure Friends
10/10
Exceptional
02 Oct 2025
WILLIAM
This hotel was very close to the train and bus stations. The reception was pleasant - thank you, Tannaz! The rooms were clean and modern and roomy enough. A great choice.
Self
8/10
Excellent
10 Sep 2025
E

Great stay

Very friendly staff, great breakfast, good location.
Partner
10/10
Exceptional
10 Aug 2025
Karen

Great stay and highly recommend

Great location near all transport links, staff super helpful and friendly. Good windows for noise reduction, Great they have bikes to hire. Beds comfortable, pillows not so much, very clean, and great areas to hang out in.
Friends_and_family Friends
10/10
Exceptional
23 Jul 2025
Jennifer

Everything was great!

Everything was great and exactly as advertised. Clean and comfortable!
Self
8/10
Excellent
16 Jul 2025
Adrian
Good property in good location
10/10
Exceptional
30 Jun 2025
Vasileios
Excellent! everything works, and you don't have to think or complain about anything! windows very well insulated, you can't hear anything from the streets outside.
Leisure Friends
6/10
Pleasant
25 Jun 2025
seza
We liked the location, it was walking distance to the city center and all kinds of transportation. However the rooms were very small and customer service was poor. They would direct you by hand gestures instead of saying to go right or left and for how many blocks.
We had to ask random people for directions.
Leisure Friends
10/10
Exceptional
21 Jun 2025
Colin
Ideally located for our travel plans, language was not a problem all the staff were excellent
Leisure Partner
6/10
Pleasant
18 Jun 2025
Ian
No desk in the room so had to usea plastic chair
Business
8/10
Excellent
27 May 2025
Zayn
Decent but the front desk lady had a bit of an attitude
8/10
Excellent
21 May 2025
John
Everything was fine except for the heating control. According to the label on the thermostat you can only adjust the temperature by one or two degrees from the central heating system. Our room was too warm all the time
Leisure Partner
8/10
Excellent
02 Apr 2025
Gerhard Friedrich
Saubere Unterkunft in günstiger Verkehrslage, trotzdem ruhig
Leisure Partner
8/10
Excellent
18 Feb 2025
Verified traveler

Good value, location & staff, but a bit basic.

Nice hotel in easy walking distance of U1 line and with helpful staff but you have to go down to Reception to get an iron and ironing board and pay a refundable €10 deposit and the luggage store is lockers that cost you €2. No tea or coffee making facilities in room and pretty basic all in one shampoo/conditioner/body wash.
Business
8/10
Excellent
05 Feb 2025
Sabine
Nice front desk and bar personnel. Helpful and friendly. 2nd time cleaning staff do away with hygiene items. This time it was my shower cap. Last ibis in Munich it was my entire wash bag that disappeared
Business Friends
8/10
Excellent
14 Dec 2024
Graham
Comfortable and nice bar
Leisure Partner
8/10
Excellent
24 Oct 2024
Steven

Great stay for work, very friendly staff.

Great service, very helpful and friendly staff. Great location for the Messe and HBF, I would visit again for work. The mattress was good but not excellent.
Business
8/10
Excellent
18 Oct 2024
WAI
I had a lovely stay, but just a couple of small suggestions: it would be great to have a kettle in the room for convenience, as going down to reception for hot water/tea was a bit of a hassle. Also, the hair dryer being fixed in the bathroom made it tricky when someone was using the shower.
Partner
6/10
Pleasant
23 Jul 2024
Cynthia
Overall, this is an average hotel. However, they need to upgrade their beds. We woke up with stiff, sore backs and bodies from the uncomfortable beds.
Leisure Family
8/10
Excellent
17 Jul 2024
Horst
It would be excellent if the hotel had an chatle between airport and station.
10/10
Exceptional
13 Jul 2024
Ricardo
The place is great, very good location and breakfast.
Friends_and_family Family
10/10
Exceptional
30 Mar 2024
Vincent
Clean, modern hotel within walking distance of the main train station and a short walk to the old section and Hafen City on the water.
Friends_and_family Family
6/10
Pleasant
24 Jan 2024
Neil

For 3 star was very basic with mice thrown in free

Although it was January and cold outside the room was far too hot even with the window open....then the traffic noise is immensely loud!
Air con turned low didnt work either.
Only one pillow for each person and no extras in the room so had to ask.
No tea / coffee facilities in the room like basic UK hotels always provide.
Wasn't great to see mice running between the restaurant area and lobby either at least two on two different occasions, took a video and told reception but they didn't seem that interested.
Wont let me upload photos on here.
Partner
6/10
Pleasant
18 Jul 2023
Verified traveler
Was expecting best quality for the price . No coffee or refri on the room. No good info about tourism on the living room.
No recognizing hotels.com gold status etc
Partner
4/10
Poor
13 Jul 2023
Siavash

Too cheap to be good

- The room did not have a proper bed, it was a hard thin layer that looked more like a blanket.
- The staff does not speak English well and have a very bad attitude towards the foreigners, specially from the US
- It is overcrowded and small as a lot of people travel on budget.
- The location is a bit odd as you have to pass under a bridge or take your luggages up and down the stairs for shortcut
- There were a lot of construction and new development around that wasn't open and made this place look like a ghetto
Self
8/10
Excellent
12 Jun 2023
Trinidad
The room was nice, modern and clean.
It was too bad that you couldn’t get anything at the cafe after breakfast was finished.
6/10
Pleasant
04 Apr 2023
Craig
Worst pillow ever experienced in a hotel in 30 years.
Business Self
6/10
Pleasant
22 Aug 2022
Noha
Overall is ok yet air conditioning was too loud that I didn’t manage sleeping all night
Friends_and_family Friends
10/10
Exceptional
05 Jul 2022
Eric
.
Business Self
8/10
Excellent
26 May 2022
Michael
The hotel was difficult to find from the train station at first, but I learned my way. The location is good. The mattress was the worst of any of my 5 hotels in Germany. It was quite thin, more like a futon over a base. My back ached each morning. I did not like this.
Self
10/10
Exceptional
07 Dec 2021
Scott

I'll definitely stay here again.

This is a great hotel. It is in a great location in center city near the train station. Everyone was very polite and helpful.
Friends_and_family Friends
6/10
Pleasant
16 Nov 2021
Verified traveler
WiFi didn't work, unless in the bathroom.
Breakfast basic, decent.
Good hotel for a short stay.
Business
8/10
Excellent
08 Nov 2021
Dean

Location location location

Great location for the city !
Partner
8/10
Excellent
20 Sep 2021
Firas
The hotel was fine but it needs better cleaning
Leisure Family
6/10
Pleasant
30 Nov 2019
Verified traveler
Great location, was within 10 minute walk of the city centre and chocolate museum. We found the staff to be bit dismissive and rude when booking in, and our room was not as clean as we would've liked. However good base when spending the day travelling the city.
Leisure Partner
6/10
Pleasant
29 Oct 2019
Verified traveler
Sadly, the quality of the food in the restaurant is poor. Best option is to walk 4 minutes over to the Hyperion Hotel and eat in their restaurant!
Business Self
8/10
Excellent
24 Oct 2019
Mickle
Good location, close to train station as well as harbor area. Enjoyed the room and the breakfast.

The only downside was walking through the cloud of smokers standing by the front door at all hours.
Leisure Self
8/10
Excellent
22 Oct 2019
Verified traveler

A pleasant stay

No issues - pleasant stay for business.
Business
10/10
Exceptional
03 Jul 2019
Verified traveler
I’m glad there was the sign high on the building. . The building was difficult for me to locate
Leisure Self
10/10
Exceptional
20 Jun 2019
Verified traveler
Near everything. Walkable from train station. Dead quiet room.
Leisure Partner
10/10
Exceptional
30 Jan 2019
Verified traveler
Great location near the central station, great buffet breakfast but don’t leave it too late or the croissants and the bacon go and great prices
8/10
Excellent
03 Oct 2018
Katie

Katie

Can't complain really, it was just my room was very very hot and the temperature control didn't seem to work.
8/10
Excellent
08 Sep 2018
Jasleen

Close to train station!

Close to main train station at Hamburg, and walkable distance to restaurants. Staff was generally helpful, small restaurant with fair choices, rooms are small but clean. Good stay overall.
Family
10/10
Exceptional
02 Sep 2018
Tahir

Great Location

Ibis Hamburg City was a perfect selection of hotel, the location is perfect and close to all major attractions and sight seeing places in Hamburg, the location is few minutes walk from the central train station which was very helpful. The room was nice and clean, so is the lobby of the hotel with very helpful and friendly staff. I will strongly recommend this hotel if you are a tourist in Hamburg.
Family
10/10
Exceptional
30 Aug 2018
David
Modern, clean, quiet, near Hbf, great choice at breakfast = good value for money.
Friends
8/10
Excellent
29 May 2018
Verified traveler

Review of Ibis Hamburg City

This was a nice hotel with everything you would expect from an Ibis. I was happy with my stay. My only complaint is that the hotel is advertised with air conditioning, and the air conditioning was extremely minimal. This cause some discomfort as it was very hot during my stay.
10/10
Exceptional
17 Apr 2018
Verified traveler

Nice hotel for short visit

Nice stay. 24 hr bar. Good breakfast spread. Book in advance for best rates.
8/10
Excellent
12 Apr 2018
Verified traveler
Good standard for a budget hotel. I would stay here again.
10/10
Exceptional
05 Mar 2018
Michael

Close to town but not in town

Good position close to town center.
8/10
Excellent
23 Feb 2018
Verified traveler
Close to train station, walkable distance to major tourist destination. Beaware of the trap on Evian water in your room. It cost us EUR 3.40
10/10
Exceptional
09 Feb 2018
Joanna

Pleasant stay

The hotel is modern, clean and quiet and has all the amenities you could need, as well as the essential accessible plug sockets and a good shower. The restaurant is slightly limited in menu but the hotel isn't too far from the central station where there are lots of other eateries.The rooms are also a good size for the price.
8/10
Excellent
02 Jan 2018
Greg

Enjoyable Stay

Almost everything was walkable. Good breakfast but get your last cup of coffee before 10:00 am. The coffee police use a stopwatch.
10/10
Exceptional
30 Sep 2017
Margaret

Great comfortable Hotel

It was a great handy Hotel., I was travelling by train & it was within walking distance.
,Although I only had 1 night, it was great in all ways !!
4/10
Poor
05 Aug 2026
Eva-Marie
För att vara ett hyfsat stort hotell i en hotellkedja så har personalen, ffa i receptionen för dåliga engelskkunskaper, gäller både tal o förståelse.
Rummet var utrustat med AC, vilken inte fungerade. Det var olidligt varmt på rummet o helt omöjligt att sova då man svettades av att ligga stilla. Vid förfrågan om fläkt så fick vi en som fläktade 30cm ut i rummet på full effekt. Fönstret på rummet gick att öppna men inte tillräckligt för att ge svalka.
Frukosten var ok men det fylldes på för dåligt.
10/10
Exceptional
05 Aug 2026
Bent
God beliggenhed, god morgenmad
10/10
Exceptional
04 Aug 2026
Frida
Mycket bra! Passade perfekt för vår familj med två barn
8/10
Excellent
31 Jul 2026
Arnt Ove
Sentralt hotell, rent og hyggelige ansatte
10/10
Exceptional
29 Jul 2026
Diana
alt godt jeg anbefaler super rart sted
8/10
Excellent
29 Jul 2026
Anne Sofie
Godt hotel, rent og velholdt. God beliggenhed. Rigtig god morgenmad.
Desværre ingen restaurant til andet end morgenmad, selvom det fremgik af hjemmesiden. Der var ikke en ledig p-plads, men de hjalp med en anden til samme pris, dog lidt længere væk. Samlet et godt ophold og vi ville bo der igen.
10/10
Exceptional
28 Jul 2026
Esirpeoglou
Eine Wiederholung 100%
6/10
Pleasant
27 Jul 2026
Johan
Good location. Budget choice of a hotel.
8/10
Excellent
25 Jul 2026
Helena
The rooms were clean and the pretzel rolls at breakfast were good.
10/10
Exceptional
25 Jul 2026
Jasmin
Alles Tip Top. Sehr zufrieden.
8/10
Excellent
24 Jul 2026
Martin
Ett standard Ibishotell. Bra läge nära centrum.Rummen är ganska små men modernt inredda. Tysta rum så sömnen blev ostörd. Ifrån ljudbutikerna. Frukosten är bra, varken mer eller mindre. d.v.s. typisk Ibis-frukost.
10/10
Exceptional
23 Jul 2026
lennart
Bra alt
10/10
Exceptional
19 Jul 2026
Kim
Godt og billigt hotel, tæt på midtbyen.
Friends_and_family Friends
8/10
Excellent
19 Jul 2026
Göran
Ett normalbra hotell. Centralt men störningsfritt läge. Normal bekvämlighet. Hyfsad frukost. Inget var överraskande bra och inget var anmärkningsvärt dåligt.
Self
8/10
Excellent
19 Jul 2026
Michael
Ok hotel med tilhørende faciliteter. Morgenmad er fin.
Partner
8/10
Excellent
18 Jul 2026
Monika
Sehr freundliches Personal,,sauberes Zimmer
Business
10/10
Exceptional
13 Jul 2026
Pia
Dejligt hotel med venligt personale. Som andre Ibis hoteller, er værelserne små men beliggenheden er rigtig fin.
Morgenmadbuffeen var god.
Eneste minus er, at sengene er mega hårde!
Friends_and_family Family
8/10
Excellent
13 Jul 2026
Tobias
Hårda sängar, i övrigt bra. Dyr frukost.
Friends_and_family Family
6/10
Pleasant
13 Jul 2026
Mark
Alt for lille parkeringskælder som jeg dog fandt en plads i og betalte for. Da jeg var nødt til at lade bilen var der ikke plads da jeg kom retur selvom jeg fik at vide i receptionen at de ville lukke mig ind igen da jeg havde betalt.
Friends_and_family Family
2/10
Poor
06 Jul 2026
Morten
Temperaturen på værelset var ulidelig. Blev tilbudt en blæser som ikke virkede. Var derfor nødt til at åbne vindue ud til vej med masser af tung trafik. Overvejede kraftigt at forlade stedet midt nat. De kunne ikke engang tilbyde afslag da værelset var booket vi Hotels.com.
Business Self
8/10
Excellent
06 Jul 2026
Dan
God beliggenhed. Okey morgenmad.
Friends_and_family Family
8/10
Excellent
03 Jul 2026
Katarina
Prisvärt hotell. Lätt att ta sig till och från med kollektivtrafik. Sköna sängar. Vi testade aldrig frukosten.
Friends_and_family Family
10/10
Exceptional
27 Jun 2026
Maria
Nice rooms. We had adjoining rooms since we were travelling with kids. Good breakfast
Friends_and_family Family
10/10
Exceptional
24 Jun 2026
Horst
Zimmer sauber und Frühstück sehr vielseitig. Hotellage relativ zentral.
Partner
10/10
Exceptional
17 Jun 2026
Maria
Bra rum och trevlig personal. Frukosten var helt ok
Friends_and_family Family
10/10
Exceptional
14 Jun 2026
roselima
Boa localização, limpeza muito boa, bom café da manhã.
Self
6/10
Pleasant
10 Jun 2026
Stephanie
Für eine Übernachtung ok. Gute Lage durch Nähe zum Bahnhof. Zimmer sehr klein, kein Schrank und wenig Ablageflächen.
Family
8/10
Excellent
08 Jun 2026
Marius
Prima hotel, met voor Ibis hotels gebruikelijke wat kleinere kamers. Goede locatie t.o.v. binnenstad. Eigen parkeergarage is absoluut voordeel in deze stad.
Friends
8/10
Excellent
05 Jun 2026
DEMIRHAN
Konumu çok iyi. Her Hamburg ziyaretimde bu otelde kalıyorum.
Self
10/10
Exceptional
04 Jun 2026
Aydin
Wir hatten einen sehr schönen Aufenthalt. Die Lage ist ideal, mit einer hervorragenden Anbindung zu den wichtigsten Sehenswürdigkeiten und Attraktionen Hamburgs.
Besonders hervorzuheben sind die Freundlichkeit und Hilfsbereitschaft des gesamten Personals. Unser Zimmer war sehr sauber, angenehm ruhig und perfekt für einen entspannten Aufenthalt mit Kindern.
Auch das Frühstück hat überzeugt: vielfältige Auswahl, frisches Obst und für jeden etwas dabei. Unsere Kinder waren ebenfalls begeistert.
Wir kommen gerne wieder und können das Hotel uneingeschränkt empfehlen!
Family_with_children
10/10
Exceptional
01 Jun 2026
Hans Idar
A ceryngood place to stay.
Good breakfast, nice rooms, everyone was so kind and helpfull.
Also the parking in the basement was farastic.
Friends_and_family Friends
8/10
Excellent
28 May 2026
Marko
Schnell beim Bahnhof
Partner
8/10
Excellent
21 May 2026
sebastian
Bra läge. Smidigt med parkering. Sängen var lite väl hård och Ac:n var inte den bästa
Self

Location & surroundings

ibis Hamburg City
Amsinckstrasse 3, Hamburg, Germany

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ibis Hamburg City

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