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Casa Inn Queretaro
Queretaro · Mexico
Paseo De Miranda Ote. 2, Fracc. Monte De MirandaView location
9.0/10Excellent1,006 Reviews
Cleanliness9.0/10 9.0
Service9.0/10 9.0
Comfort8.8/10 8.8
Condition8.8/10 8.8
Amenities9.0/10 9.0
See all ratings- Business hotels
- Hotels with charm
- Luxury collection
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Casa Inn Queretaro
This luxurious establishment enjoys a convenient location in the Mexican state of Queretaro, considered one of the most beautiful states of the country. Its privileged location makes it a very good starting point to visit all the hidden treasures that this incredible city has to offer.
It is just a 15-minute drive from Queretaro International Airport and only 10 minutes from the downtown. Guests will find themselves just a few steps from the new convention centre and the City of Arts. The central bus station is just a 5-minute drive.
Travellers will appreciate the fresh, modern feel of the guest rooms. They all come with a host of amenities to guarantee a comfortable and restful stay.
With a choice of different meeting rooms, wireless internet all over the hotel and executive floor's exclusive service, this business-friendly hotel is ideal for meetings and social events.
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Located in El Marques, Casa Inn Premium Hotel Queretaro is connected to the convention center, a 5-minute drive from Querétaro Convention Center and 6 minutes from Aqueduct of Santiago de Querétaro.
This hotel is 2.8 mi (4.6 km) from Corregidora Stadium and 3.1 mi (5.1 km) from Josefa Ortiz de Domínguez Auditorium. Stay in one of 195 guestrooms featuring plasma televisions. Your Select Comfort bed comes with down comforters and premium bedding.
Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Planning an event in El Marques?
This hotel has 861 square feet (80 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge during limited hours, and free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Beach services
Smoking areas
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
1:00 AM
Check-out until
1:00 PM
Minimum check-in age
18
Hotel policies
Car recommended
Professional property host/manager
Pets not allowed
Service animals not allowed
Cleaning and safety
Sanitization
Cashless transactions are available
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A damage deposit of MXN 2000.00 will be collected before check-in.
We have included all charges provided to us by the property.
-
You need to know
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- A car is recommended for transportation to and from this property.
- Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
-
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a smoke detector
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
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Minimal age
18
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Optional fees
- Fee for buffet breakfast: approximately MXN 284 for adults and MXN 155 for children
- Airport shuttle fee: MXN 754.00 per vehicle (one-way, maximum occupancy 2)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Spanish
Nearby attractions
Querétaro Convention Center
2.3 km / 1.4 mi
Industrial Club of Queretaro
2.9 km / 1.8 mi
Teatro Metropolitano
3.1 km / 1.9 mi
Corregidora Stadium
3.3 km / 2 mi
Hospital Angeles Centro Sur
4.1 km / 2.6 mi
Josefa Ortiz de Domínguez Auditorium
4.5 km / 2.8 mi
Puerta la Victoria
4.8 km / 3 mi
Querétaro Civic Center
5 km / 3.1 mi
Aqueduct of Santiago de Querétaro
4.5 km / 2.8 mi
Arches Viewpoint
5.3 km / 3.3 mi
Marista University of Querétaro
5.5 km / 3.4 mi
Templo y Convento de la Santa Cruz
5.6 km / 3.5 mi
Alameda Hidalgo Park
5.8 km / 3.6 mi
Plaza de Los Fundadores
5.8 km / 3.6 mi
Convent and Temple of Santa Cruz
5.8 km / 3.6 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of construction: 2010
- Year of most recent renovation: 2010
- Total number of rooms: 195
- Number of floors (main building): 11
- Single rooms: 20
- Double rooms: 153
- Junior suites: 20
- Suites: 1
- Accessible rooms: 1
- hotel
- American Express
- MasterCard
Show 42 more facilities & services
- Visa
- City centre
- Nearest Bus / Metro Stop
- Beach
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fiExtra charge
- Room service
- Laundry service
- Launderette
- Medical serviceExtra charge
- Bellboy service
- Air conditioning in public areas
- Hotel safe
- Lift access
- Terrace
- Concierge
- Gym
- Luggage room
- Clothes dryer
- Café
- Bar
- Restaurant
- Non-smoking area
- Conference room
- Meeting room
- Business centre
- Indoor freshwater pool: 1
- Outdoor freshwater pool: 1
- Children playground
- TV lounge
- Sauna
- Steam bath
- Hot tub
- Breakfast buffet
- Continental breakfast
- À la carte lunch
- À la carte dinner
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
CB
Continental Breakfast
This meal plan may be available depending on the selected room/rate.
DB
Buffet Breakfast
This meal plan may be available depending on the selected room/rate.
HB
Half Board
Usually includes breakfast and one additional meal.
RO
Room Only
Accommodation only. Meals are usually not included.
BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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DOUBLE SUPERIOR WITH VIEWSDOUBLE • SUPERIOR WITH VIEWSDBL.SU-WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCasa Inn Queretaro
DOUBLE SUPERIOR WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.SU-WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room SUPERIORRoom • SUPERIORROO.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCasa Inn Queretaro
Room SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: ROO.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCasa Inn Queretaro
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARD • 1 Bedroom • 39 m²JSU.ST
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 39 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathroom
- Shower
- Wi-fi
- Safe
- Individually adjustable air conditioning
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCasa Inn Queretaro
JUNIOR SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 39 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: JSU.ST
Room amenities
- Bathroom
- Shower
- Wi-fi
- Safe
- Individually adjustable air conditioning
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE TWO DOUBLE BEDSQUADRUPLE • TWO DOUBLE BEDSQUA.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCasa Inn Queretaro
QUADRUPLE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: QUA.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCasa Inn Queretaro
DOUBLE SUPERIOR KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCasa Inn Queretaro
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCasa Inn Queretaro
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIORDOUBLE • SUPERIOR • 1 Bedroom • 39 m²DBL.SU
Room overview
Non-smoking room- Room size
- 39 m²
- Occupancy
- Guests: 1–4 • Adults: max. 3 • Children: max. 0
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathroom
- Shower
- Bathtub: 1
- Hairdryer
- Kitchen
- Individually adjustable air conditioning
- Safe
- Wheelchair-accessible
Show all 9 amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCasa Inn Queretaro
DOUBLE SUPERIOR
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 39 m²
- Occupancy
- Guests: 1–4 • Adults: max. 3 • Children: max. 0
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBL.SU
Room amenities
- Bathroom
- Shower
- Bathtub: 1
- Hairdryer
- Kitchen
- Individually adjustable air conditioning
- Safe
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCasa Inn Queretaro
QUADRUPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: QUA.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCasa Inn Queretaro
DOUBLE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCasa Inn Queretaro
JUNIOR SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: JSU.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room SUPERIORRoom • SUPERIORROO.SU-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCasa Inn Queretaro
Room SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: ROO.SU-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCasa Inn Queretaro
QUADRUPLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Casa Inn Queretaro
100
reviews shown
CHRISTINE
Loud due to right next to highway. Don’t bother with their “shuttle.” We used a taxi to get to the hotel and it was pricey. Their “shuttle” was about 250MX less. We confirmed around 6pm that all five of us would fit. They allegedly confirmed with the shuttle (I think really just a taxi service) that yes, we would fit. At 9:30 when I was asleep they called to tell me no, we’d have to take two cars (which of course would be more expensive) but while the heck is going to find me a taxi at that hour? They said they didn’t have the phone number for any taxi. What hotel doesn’t have the number of the taxi service available at the closest airport?
Samuel
Poca atención y sin internet
Maria
Love the breakfast!! Clean room and beautiful view from our room. Gracias Casa inn!!
Adan
perfect
Francisco
Great hotel with fresh towels, clean bathroom and comfortable bed-the only point I noticed is that pillows were a little wear down.
Great service and good buffet-style breakfast
Great service and good buffet-style breakfast
Armando
Hotel was well maintained and breakfast was excellent!
Joan
Nice Place. Highly recommend.
KAREN
Clean and yummy food
Martha
The service was great
Francisco
I asked for extra towels, several times and they never came with the towels
Jose Raul
Y
Shree
Nn
JOAQUIN
The food and staff are great
Isabel L. De
Everything was perfect
Todd
Beautiful hotel we had an excellent day. I would highly recommend this hotel.
SEUNGWOOK
Breakfast was varied and delicious, and the service was excellent. One minor drawback was that water leaked out of the shower, which was a bit inconvenient. And the towels were very worn.
Magdalena
Locatio
Francisco
Love this place
Jacqueline
Very clean hotel, rooms are very nice. Staff and manager is very friendly and accommodating. Hotel is about 15 mins away from shopping locations and restaurants.
Martha
La habitación está limpia y es cómoda, pero le falta ventilarse, huele a encerrado. Lo demás, bien. Excelente opción si vas a los parques industriales.
Edson
Great place to stay overnight either for business or for a night to transfer to the airport. The hotel, if asked, will provide a private ride to the airport, which is 30 minutes away. It's also conveniently close to the city/town. I will definitely stay over again.
charles
Love this place
Always my go to in QRO. Great service, nice restaurant, clean spacious rooms. Very comfortable
Jazmin
Las chicas del lobby son super amables y dispuestas a resolver necesidades. Javier en el area de restaurants es excellence en cuanto a su atencion. Buena experiencia dada Que vengo
Enrique
Not towels in the gym area, no coffe service within the room just a coffe maker so useless,
Fernando
Great location
Christian
I've enjoyed the facility, including sauna and steam room, as well as the gym area. I've loved the room design and the staff's custom service attitude.
I dislike three things:
1- The room that I've used was 102, which has a little bath, and when I tried to use it, I found two little spiders in it. Maybe they need to double-check the fumigation services.
2- I could not use the amenities: the coffee machine and the water heater jar. I've plugged them, but they never started or heat the water.
3- I consider that the day I was there, the swimming pool didn't look really clean, I've compared it with the small one that is close to it.
I dislike three things:
1- The room that I've used was 102, which has a little bath, and when I tried to use it, I found two little spiders in it. Maybe they need to double-check the fumigation services.
2- I could not use the amenities: the coffee machine and the water heater jar. I've plugged them, but they never started or heat the water.
3- I consider that the day I was there, the swimming pool didn't look really clean, I've compared it with the small one that is close to it.
Humberto
Excelent place to stay
Sandy
I had higher expectations for this place especially after reading the reviews but it was definitely not what I expected. We asked to have our room cleaned or switched as the first room we were given was not clean at all. The toilet appeared to have not been clean in a while, there were stains on the walls and cabinets around the sink and it just appeared to have not been deep cleaned in a while. The staff was very apologetic and switched our room but the second room was not much different. The refrigerator was run down and the door didn’t even close properly. I def would not recommend and would not stay again.
Giuseppe
The rooms, gym, pool, sauna and steam room. I didn't like the gym hours opening at 7am, prefer 5am. And the restaurant options for me were below par.
Guillermo
Good could be better
Heide
Food was ok, service was ok, but AC was broken and they fixed it one day later. Carpet was dirty and I noticed it was not vacuumed at all.
Beth
Modern Hotel
There are few hotels of quality near the airport. This one was about 25 minutes. It was a great option. Very modern. Great communication. Nice property. But nothing around it...have to travel by taxi another 20 minutes into the Center.
Cindy
Disappointed. I needed a private room for a job interview I asked for it and they couldn’t accommodate me unless I rented the room for $200 US dollars for less than 1 hour. Never have I experience such thing in a hotel. Conference room cost more than the actual stay for one night. Manager stated I can sit in the front of the lobby while there was so much noice and cleaning lady with the vacuum. Overall the room was decent and breakfast as well .
Luis
Nice place and GREAT breakfast
Juan
Very clean. Ac unit struggled during the day to keep room cold, but other than that ok
Maria
Very nice and clean place, staff was kind and friendly. The only inconvenience was that I asked for a shower cap and they did not have any.
CARLOS
The property looks nice as design, but terrible maintenance , doesn't looks in good condition , not going to stay there again
Jorge
Easy access from the highway.
Moe growing in the shower walls.
Couldn't order room service because they never answered the phone or WhatsApp.
Moe growing in the shower walls.
Couldn't order room service because they never answered the phone or WhatsApp.
Jorge
Excelent place
Anne
This was a last minute stay since my flight was delayed. Everyone was respectful and tremendously helpful and very polite.
Mariel
Solo deben ser más cuidadosos con las toallas. Una de las que use estaba sucia de negro. Gracias
Imogene
I’m already missing this beautiful city! I stayed here with 2 other family members. The hotel was beyond clean safe spot very close to nearby restaurants in a Uber of course. I loved the daily breakfast buffet. Room was clean with beautiful view I can’t wait to come back! Thank you staff you all were gracious!
Amber
Staff needs better training
First they asked me to pay and I was so tired I forgot I had already paid, so i paid for the room. When we got to our room we found two men laying on the beds and had to turn around and go back down to reception. They they said, oh sorry our mistake, and it took them 20 minutes to get us a new room. Then the gal says oh I under charged you for the room so then i paid a couple hundred more pesos. The manager said he would discount our dinner at the restaurant there by 20% as compensation for our trouble.
Then we got to our room ( without people ) , dropped bags, when we sat down to eat the same reception gal came and told me she charged me for a room already paid for and now had to reimburse me !
Then we got to our room ( without people ) , dropped bags, when we sat down to eat the same reception gal came and told me she charged me for a room already paid for and now had to reimburse me !
Rosa
It was a good enjoyable stay good food 5* good amenities and nice views and safe place to stay. Close to Bus Station and the Centro de congresos. 👍✅
Maria Eugenia
Casa inn en Queretaro fue EXCELENTE!
Agradezco especialmente a las chicas de Recepcion, tan amables y serviciales! Especialmente a Arielle, gracias por tu ayuda y atenciones.
Agradezco especialmente a las chicas de Recepcion, tan amables y serviciales! Especialmente a Arielle, gracias por tu ayuda y atenciones.
Alma
Excellent service, breakfast, super clean. We love it!
Chrystian
Es una buena propiedad, pero se nota la falta de mantenimiento, el personal es amable, pero no da el extra
Pedro Javier
Last night We asked for transportation service to go less than 5 km away from de hotel to get some medicine. They said they have some chance by 11 pm (nobody call me at hotel room). This morning again, we asked for help for transportation service to go the pharmacy, they said I have to wait by 8 pm. Anyways. Thanks for everything Casa Inn Queretaro
Elias
Excelente hotel
Victor
Great hospitality. Situated near various points of interest.
SALVADOR
perfect
Alitzel
Great place stay!
Miguel
Modern, clean, & amazing amenities
Vanessa
Lobby receptionist did not know about the vip benefits , room key did not work, kept calling housekeeping for more towels with no response
Shan
It’s good.
Manuel
Hotel didn’t refund unused days
I only stayed 3 days out of 6 days paid and the hotel didn’t wanted to refund the unused days. That’s unacceptable! Nobody from the Hotel took the responsibility of this.
Juan
The big problem was the system. I needed to wait for more than 15 minutes to check in.
jose
Great place to stay I spend two nights with my wife and 2 year old daughter and it was so satisfying I truly enjoyed
Salvador
NICE PLACE
SALVADOR
Excelente
Alejandro
I recently stayed at Hotel Casa Inn in Querretaro and had a fantastic experience. The property is beautiful, clean, and modern. I loved their 1pm check-out option, which allowed for a more relaxed morning. I highly recommend this hotel to anyone visiting Querretaro.
JAIME
El hotel me parece bien, pero deben cuidar la limpieza profunda, al menos de vez en cuando; hay un mini bar en la habitación y a un costado se precia mucha suciedad al igual que debajo del vidrio del mueble donde esta la televisión.
Toallas Muy viejas y de mala apariencia.
Television pequeña y sin acceso a apss.
Toallas Muy viejas y de mala apariencia.
Television pequeña y sin acceso a apss.
Diego
Great place would definitely go back. Very nice hotel. Super clean and elegant. Great service!!
Luis
This place is very quiet & the staff was very friendly
Rubi
La presión del agua era demasiado baja y el inodoro estaba atascado. El desagüe estaba atascado y las toallas parecían trapos.
Imre
Would not recommend
Convenient location, cozy bed, rude staff, nobody speaks English weak shower with leaks, disappointing breakfast. Breakfast waiter Jaun Salazar practically made every morning miserable for us, he should not be working with people.
Jazmin
.
Ariadna
Room 205 smelled like sewage the whole night. At first we thought it was just a temporal
Smell but it was a nauseating smell that lasted until we left this morning at 5:30am
Smell but it was a nauseating smell that lasted until we left this morning at 5:30am
Raul
I did not like the arrachera meat. It wasn't real meat. It was cultured meat.
Pirouz
Simple and convenient
Kevin
Great experience
We really enjoyed our stay. The facility was clean and appeared up to date. Staff was very friendly and helped with transportation arrangements. The most impressive part of our stay is when several staff members helped us look for an item our grandson had lost. This was very caring of them. If ever back in the area, i would stay here again!
Jorge Luis
Hotel muy cómodo y con muy buen servicio.
CLARIBEL
Estaría excelente que le dieran mantenimiento a la alberca pequeña y que estuviera un poco más caliente la
Alberca pequeña
Alberca pequeña
Marlene
Me gustó la ubicación, el trato del personal, buenas instalaciones y la comida muy bien
Diego
Hotel cómodo y limpio
Juan Martin
Gracias, gracias
Gabriel
Habitación limpia buena ubicación excelentes instalaciones buen bufet en la mañana pero falta cocina en el restaurante por la tarde muy tardado el servicio
BRENDA SUHEIL
Excelente atención y lugar
Pablo Alberto
Desayuno increíble y la atención del personal muy buena
FABIAN
Buenas instalaciones y servicios excelentes
Leonardo
Todo muy bien
VICTOR MARCELINO
El desayuno está bueno pero la comida y la cena son regulares ,a mi hijo le trajeron la cena que era avena sin cocerla. La alberca que se su pone que es templada está helada a pesar de del personal de tratar de calentarla
cesar augusto
.
José Luis
Moscas en el restaurante, da una apariencia de suciedad.
Abraham
El aire de la habitación no funcionaba muy bien, no me entregaron unas Toallas que solicité y no hay servicio de transporte a pesar de que cuentan con camionetas.
Alejandro
Estubo bien todo, solo que sucedió algo que no puede comprobar en mi último día amanci con unas ronchas en todo mi brazo, e incluso en la cara. Pero parecían piquetes de chinche recomendaría revisar en la habitación 218
javier
La alberca estaba muy sucia no la habían limpiado
En general estuvo bien
En general estuvo bien
Hector
El bufete de desayuno un poco limitado pero bueno
Eduardo
El personal y el lugar
Maritza
Su canal de nado tiene una temperatura muy agradable el jacuzzi si esta muy fria el agua, la habitación muy comoda.
rosario edith
Seguro a pesar de estar en la carretera, amplio estacionamiento sin costo
EDUARDO SAAVEDRA
Habitación sucia, me he quedado en mejores hoteles, a la mitad de precio que este.
María del Carmen
El olor de la alfombra era a pies, olía el cuarto súper mal .
Gerardo
Se encharca el estacionamiento y es difícil llegar al loby sin mojarse los pies
El piso no ayuda
Y los espacios de estacionamiento muy pequeños.
El piso no ayuda
Y los espacios de estacionamiento muy pequeños.
Margarita
Excelente lugar y servicio
MARIA DORA DE FATIMA
Todo estuvo bien
ROMAN
Camas.viejas. ropa de cama horrible. Toallas como jergas. Mobiliario viejo. Televisor de hace 50 años. No entiendo donde esta lo \"premium\"
Mónica
Es un hotel bonito, funcional, todo el personal amable, estan limpias las instalaciones, es la 5a vez que me hospedo ahí, por trabajo, y es muy práctico.
Luz del Carmen
Estacionamiento cómodo. Habitaciones cómodas y limpias, aunque no hay mucha privacidad entre la zona del baño y la zona de camas. Excelentes vistas.
noe
Si
Location & surroundings
Casa Inn Queretaro
Paseo De Miranda Ote. 2, Fracc. Monte De Miranda, El Marquez, Mexico
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Casa Inn Queretaro
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