Maria Teresa
Staff was very friendly, food was good
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Fiesta Inn Querã©taro Centro Sur
Queretaro · Mexico
Bernardo Quintana 7001 E1 Col Centro Sur MexicoView location
8.8/10Excellent1,004 Reviews
Cleanliness9.2/10 9.2
Service9.0/10 9.0
Comfort9.2/10 9.2
Condition9.0/10 9.0
Location9.4/10 9.4
Neighborhood9.0/10 9.0
Amenities8.6/10 8.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Fiesta Inn Querã©taro Centro Sur
Located in Querétaro (Centro Sur), Fiesta Inn Queretaro Centro Sur is within a 10-minute drive of Finsa Industrial Park and El Marques Industrial Park. This hotel is 7.4 mi (11.9 km) from Bernardo Quintana Industrial Park and 9.1 mi (14.7 km) from Technology Innovation Industrial Park.
Make yourself at home in one of the 134 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Featured amenities include a business center, express check-in, and express check-out. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Smoking areas
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
Green Key (Foundation for Environmental Education)
LGBTQIA+ friendly
Professional property host/manager
Pets not allowed
Service animals not allowed
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Cashless transactions are available
Important information
-
You need to know
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher and a smoke detector
-
Minimal age
18
-
Optional fees
- Fee for buffet breakfast: approximately USD 242 for adults and USD 121 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Spanish
Nearby attractions
Industrial Club of Queretaro
1.4 km / 0.9 mi
Hospital Angeles Centro Sur
1.5 km / 1 mi
Corregidora Stadium
1.8 km / 1.1 mi
Querétaro Civic Center
2.4 km / 1.5 mi
Querétaro Convention Center
2.5 km / 1.5 mi
Teatro Metropolitano
2.7 km / 1.7 mi
Josefa Ortiz de Domínguez Auditorium
3.4 km / 2.1 mi
Aqueduct of Santiago de Querétaro
3.5 km / 2.2 mi
Puerta la Victoria
3.7 km / 2.3 mi
Arches Viewpoint
3.8 km / 2.3 mi
Templo y Convento de la Santa Cruz
4.1 km / 2.6 mi
Temple of Santa Cruz
4.2 km / 2.6 mi
Plaza de Los Fundadores
4.2 km / 2.6 mi
Convent and Temple of Santa Cruz
4.2 km / 2.6 mi
Querétaro Contemporary Art Museum
4.2 km / 2.6 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- hotel
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
No room details available for this hotel.
Guest reviews
What other guests saying about Fiesta Inn Querã©taro Centro Sur
100
reviews shown
Enrique
.
Moustapha
Not replay email
Pablo
Bien ubicado para mis propósitos , cerca del centro, aunque se debe tomar Uber o transporte público para llegar al centro, pero es bastante accesible, no es un área ruidosa, el área industrial en donde se encuentra cuenta con varios servicios y restaurantes alrededor, el personal muy amable y atento, definitivamente volvería a quedarme en ese hotel
Oliver
.
Maurizio
Tuve una muy buena experiencia en Fiesta Inn Querétaro. Desde el momento del check-in el personal fue muy amable y eficiente, lo cual hizo que todo el proceso fuera rápido y sin complicaciones.
La habitación estaba limpia, cómoda y bien equipada, ideal tanto para descansar como para trabajar. La cama muy confortable y el ambiente bastante tranquilo, perfecto para una estadía relajada.
La habitación estaba limpia, cómoda y bien equipada, ideal tanto para descansar como para trabajar. La cama muy confortable y el ambiente bastante tranquilo, perfecto para una estadía relajada.
Francisco
El hotel no respeta los beneficios VIP de Expedía Platinum. A pesar de mencionarlo en la página, como VIP ACCES.
El personal se portó amable, los cuartos ya están viejos y los muebles maltratados. Le falta mejorar la limpieza de las regaderas.
El personal se portó amable, los cuartos ya están viejos y los muebles maltratados. Le falta mejorar la limpieza de las regaderas.
Alfredo
the room was super clean, confortable and very silent.
Pedro
Gracias
Lance
Very clean room and conveniently located. Jesus at restaurant helped me with dinner selections at restaurant and food was very good.
Alejandro
Great and quick check in
Ruben
Room and checkin were ok, the soap had a funky smell and when calling to order room service no one picked up the phone
Alberto
Very convenience
Marco
There's no much parking lot, but everything else is just fine.
Nahiely
Me encanta este hotel, buenisimas instalaciones, cuidadas, nuveas, la cama super comoda, solo salia un poco el agua de la regadera, pero todo me encanta. A veces se batalla con el estacionamiento, pero atención y todo 10 de 10.
Jose
Great location great Hotel!
Alvaro
Overview
Once a promising establishment, the Fiesta Inn Querétaro Centro Sur now presents a disappointing experience that fails to meet basic hospitality standards. This review highlights significant concerns that prospective guests should consider before booking.
Accommodations
The accommodation quality was particularly troubling. Our initial room featured visibly soiled linens with hair and tears in the bedding. Even after receiving an \"upgraded\" room, we encountered similar issues with torn sheets. The flooring throughout the rooms shows considerable wear, with loose floorboards that no longer align properly, creating both aesthetic and potential safety concerns.
Facilities
The hallways on both floors exhibit neglect, with dirty, dust-laden carpeting that hasn't received proper maintenance. While the hotel advertises a swimming pool as an amenity, it was rendered unusable due to extremely cold water temperature—a significant disappointment for guests expecting this feature.
Staff and Service
Perhaps most concerning was the evident staff dissatisfaction that permeated the property. Employee interactions lacked warmth and enthusiasm, with team members appearing unhappy in their roles. This negative atmosphere extended to the restaurant, where buffet staff exhibited similarly unfriendly demeanors.
Dining
The food quality could be described as merely adequate—neither impressive nor entirely disappointing, but certainly not matching expectations for a hotel of this caliber.
Once a promising establishment, the Fiesta Inn Querétaro Centro Sur now presents a disappointing experience that fails to meet basic hospitality standards. This review highlights significant concerns that prospective guests should consider before booking.
Accommodations
The accommodation quality was particularly troubling. Our initial room featured visibly soiled linens with hair and tears in the bedding. Even after receiving an \"upgraded\" room, we encountered similar issues with torn sheets. The flooring throughout the rooms shows considerable wear, with loose floorboards that no longer align properly, creating both aesthetic and potential safety concerns.
Facilities
The hallways on both floors exhibit neglect, with dirty, dust-laden carpeting that hasn't received proper maintenance. While the hotel advertises a swimming pool as an amenity, it was rendered unusable due to extremely cold water temperature—a significant disappointment for guests expecting this feature.
Staff and Service
Perhaps most concerning was the evident staff dissatisfaction that permeated the property. Employee interactions lacked warmth and enthusiasm, with team members appearing unhappy in their roles. This negative atmosphere extended to the restaurant, where buffet staff exhibited similarly unfriendly demeanors.
Dining
The food quality could be described as merely adequate—neither impressive nor entirely disappointing, but certainly not matching expectations for a hotel of this caliber.
Jose
I loved the Palomas at the bar!
Enrique
Excelente servicio y atención
Terri
Lovely, clean hotel, good restaurant, lovely rooftop gym, pool and gathering area. Close to main bus station
Jesus Arturo
Excellent for business trips.
The hotel room was modern and extremely comfortable. Excellent shower, desk space, AC, nice rooftop pool and sitting area. The gym was basic but it for its purpose. The area was safe and easy in and out. All in all a great stay.
MARTHA
Todo bien
Hector
Great for one night
Hector
Very Good location, no closed parking. Clean and convenient
DANIEL
TV inoperative. Insufficient electrical outlets. No refrigerator. No VIP benefits.
maria
Costumer excellent
Rafael
Nice hotel
Miguel
Room very deteriorated
David
Ate dinner and dessert... Got really sick that night... I will never stay there again
J
A
David
Muy bien la habitación y baño, solo OJO, pidan las habitaciones lejos del bar que está alado del hotel porque en las noches se escucha la música muy fuerte y no te deja dormir, a mi me toco suerte que había otra habitación libre al final del pasillo y me cambiaron pero a las 11 de la noche
Monica
It was easy to acces
Nathaniel
I did not understand when I booked this property that it was so far from the airport and not anglo tourist friendly
Antonio
Not a good experience
Very poor service from the Front desk staff. Bad attitudes and unwillingness to help foreign visitors. Also, there was a lot of noise and music almost every night that lasted till about 3:00 am. The rooms were worn and not the quality one would expect from this group in Mexico. Usually this chain provides much better services and amenities.
Lucrecia
Habia ruido en la mañana y nos tocaron a las 10am
RAISE
Less than expected for price I have paid
This hotel does not worth the cost I have spent. My booking has breakfast included, I paid higher amount, but at check-in they said breakfast in not included, they provided and email address and ask me to send copy of my booking showing breakfast inclusion, which i did and they reply with yes, however, at breakfast they had again told us to pay for breakfast, when I showed them email reply, they were ok, but it was not convenient and not nice. Room was small and they did not give city view despite hotels.com booking said city view.
Patricia
I like it a lot, maybe not the best option if you are looking for a super quiet place (my preference). The hotel has some restaurants/bars around and it can get quite noisy.
Marta
A complete dissapointment. They did not comply with the VIP offers. Room service send me a breakfast with no salt at all. Of course when they corrected it was late. In room telephone had no service, so I had to call from my cell to front desk. Restaurant service was bad, I had lunch there and they had no bread/chips, sauces or any other thing to accompany your meal. When asked for, the waiter just said \"we don't have any\". When reporting this to front desk, the lady only responded \"we'll pass the report\", never saying to who and what solution they will provide. They need to learn from their competitorsthe importance of customer care. The area around is noisy, with loud bangs from the cantinas up to 4am. Not nice for a quite sleep even I was on the 7th floor.
FABRICIO G
Ubicado en la zona de Centro Sur , junto a la terminal de autobuses, es un hotel básico, limpio, el piso estaba un poco deteriorado. Suficiente para nuestras necesidades.
Feng
there is a pool but water is a bit cold. wondering if they would add heated water.
Verified traveler
Great hotel
The service was excellent. Staff were all really friendly. Rooms very confortable
Verified traveler
Not enough parking area
carlos
Weekend getaway
The staff was very friendly and make sure my stay was perfect, but the AC stop working around 4 am and was moved to a different room which I had the same issue.
Verified traveler
Great service!
Verified traveler
A modern hotel, immaculate and well attended.
The pool however, was cold. Perhaps the pool heater was broken. We didn’t inquire about it any further. But overall, we would stay again provided that the pool were heated.
The pool however, was cold. Perhaps the pool heater was broken. We didn’t inquire about it any further. But overall, we would stay again provided that the pool were heated.
Verified traveler
The room was very clean and undeniably sanitized. The staff was attentive and most courteous.
Richard
Easter 2021
I had a pleasant stay. Location was easy to find from main road. The swimming pool was spectacular with a beautiful view of the city.
Verified traveler
This is one of the poorest Fiesta Inn I stayed in.
Service is absolutely HORRIBLE with untrained Personnel
Service is absolutely HORRIBLE with untrained Personnel
Verified traveler
Las instalaciones son relativamente nuevas. La primera vez que me hospedé aquí, estuvo muy bien todo. Por la experiencia buena, decidí hospedarme de nuevo, pero en esta ocasión, el cuarto olía mucho a cigarro, el frigobar hacia mucho ruido (falta de mantenimiento), y existía un ruido entre las paredes que nunca paró (supongo que era el sistema de agua), buscaré otra opción de hospedaje la siguiente vez. Staff muy amable.
Tony
Very friendly staff. Room cleanliness fair. Restaurant menu limited but quite reasonable amid pandemic
Verified traveler
Its clean , well located, cheap and just a few blocks from the highway to MEXICO City
Elizabeth
Great place to stay!
Friendly staff and a very clean environment, definitely would stay again! Food was very good and Room service was very prompt.
Verified traveler
Good stay
Good stay. Excelent service
Verified traveler
I did not stayed in this hotel, check in was not ready at the time of my arrival!
Guillermo
Great hotel for a weekend visit
Great location on the newer parts of town. Hotel is fairly new and although we were not able to access the pool due to pandemic measurements, it has an amazing view
Verified traveler
The rooftop pool is really nice and the rooms are big and spacious. All areas of the hotel were very clean
Carlos
Muy bueno y buen precio!
Todo excelente! El desayuno me gustó, aunque es aparte!
Luis
Hotel was nice and clean. Hotel staff were friendly. The pool was small. Breakfast was ok, could be better.
Verified traveler
The facility was beautiful and the staff was kind, helpful, and courteous.
Verified traveler
Overall very pleasing. I would have given a 10 but only drawback and that is really in most hotels. The ability to properly control the air conditioning. All in All 9 out of 10
Verified traveler
New, clean hotel with enough amenities. Great for the price.
Guillermina
Nice place
Everything went well, check-in, food and the room
Allan
Very nice hotel that is conveniently located with access to a variety of restaurants and shopping. The breakfast buffet at the hotel is excellent.
Sheri
Overall pleasant, however the pool was under renovation at the time of my stay.
Verified traveler
Mice place in Queretaro
Very clean hotel. Great staff. Very nice resturant. Would recommend it to friends and family.
David
Business trip
The rooms were clean, and checking in and out was a breeze. The hotel is located next to several restaurants and the bus station from Mexico City, so it's very convenient. Also, the lobby bar has a good local beer on tap.
Sergio
EXCELLENT SERVICE , great breakfast buffet
pau
Nice hote to sleep
The hotel is very well ubicated with nice shopping centers around.
Nice room to sleep in. Clean and new
Nice room to sleep in. Clean and new
Verified traveler
Excellent value money
Very good value for the price. Spacious room with lots of light. Good restaurant, great fun and pool. Conveniently located and great service.
Tony
Some of their services needs to be improved. Restaurant billed me more than what I had. Internet connection was terrible. It was unstable and sometimes lagging. It was so annoying.
Verified traveler
good business hotel
everything is ok, except yhe thysenkrupp elevators. As it happens at all Grupo Posadas Hotels, those elevatoes suck!
Verified traveler
Great location.
Beautiful hotel but the pillows and beds, while good quality, were very firm... difficult to get comfortable.
Jorge
Nice clean affordable place to stay.
I really like this place. A little Freon to the A/C will help. But over all a perfect place to stay.
Thomas
Clean, safe, and friendly
Very nice staff and very nice room. Was a great stay. Just be aware that you cannot walk there easily from the bus station. You either need to take a cab or walk five mins along a highway. Other than that, it was a wonderful stay.
Oscar
Clean rooms
Good location
rafael
Was good
Verified traveler
Waiters are a bit un attentive. But overall very nice
Verified traveler
Great Hotel
Nice Hotel with conveniently located. There is a heated pool on the last floor with a great view of the city.
Karla
Lugar adecuado para poderse mover en la ciudad. El personal es agradable y la habitación es excelente.
Maria
El baño de la habitación con el techo desacarapelado, sucias.
Los pasillos de las habitaciones sin aspirar.
Me he hospedado en varios Fiesta Inn y este no cumple con la calidad de los otros
Los pasillos de las habitaciones sin aspirar.
Me he hospedado en varios Fiesta Inn y este no cumple con la calidad de los otros
Samuel
.,,,...jujdjekekeiekekejejejr
José Luis
To muy bien , muchas gracias
CARLOS
todo excelente
Eryna
Excelente
Erika
Todo muy bien
Patricio
Excelentes instalaciones
Karina
Excelente experiencia, sigan asi
Jose
Todo excelente, que se mejore las cantidades de estacionamiento
Elizabeth
Personal súper amable, todos súper amables y atentos!
Excelente ubicación, instalaciones, estacionamiento y la habitación limpia.
Excelente ubicación, instalaciones, estacionamiento y la habitación limpia.
Rafael
Cumple con la necesario
Oscar andre
Súper bueno el hotel, seguro en todo, mi hija dejó un iPad en un sillón y la resguardaron, preguntamos por ella y la devolvieron sin problemas, excelente personal
Lore
La habitacion no contaba con secadora ni botes de basura
Rafael Angel
Todo en general en muy buenas condiciones
Salvador
Mi sugerencia es mejorar el estacionamiento aledaño al hotel haciendo los cajones en diagonal; tal como están es complicado entrar y salir, con vehículos estacionados junto al muro.
Ricardo
El desayunó esta bueno y si hay espacios suficientes para el estacionamiento
Eduardo
Ok
Eduardo
Ok
Daniel
La maquina de hielos del piso donde estaba hospedado no funcionaba
Carlos
El desayuno caro y simplemente aceptable. En la alberca había un vidrio del perímetro roto. Las camas muy cómodos, el servicio del personal muy bien.
Jose
Todo tranquilo y bien
Location & surroundings
Fiesta Inn Querã©taro Centro Sur
Bernardo Quintana 7001 E1 Col Centro Sur Mexico, Queretaro, Mexico
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