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Four Points by Sheraton Kalamazoo

Kalamazoo - MI · United States

3600 E Cork Street CourtView location

7.8/10Very good948 Reviews
Cleanliness8.2/108.2
Service8.4/108.4
Comfort8.4/108.4
Condition7.8/107.8
Location8.6/108.6
Neighborhood7.8/107.8
Quality9.0/109.0
Value8.0/108.0
Amenities7.4/107.4
See all ratings
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Four Points by Sheraton Kalamazoo

Enjoy amenities such as a fitness center and garden views at the Four Points by Sheraton Kalamazoo. This hotel offers complimentary Wi-Fi, gift shops, wedding services, and an on-site restaurant and snack bar/deli. Guests can enjoy a meal at Potter's Restaurant & Lou or relax at the bar/lounge.

Buffet breakfasts are available for a fee on weekdays (6:00 AM to 9:30 AM) and weekends (7:00 AM to 10:00 AM). The hotel also features a 24-hour business center, front desk, and luggage storage.

With over 7, 000 square feet of event space, including seven meeting rooms, this hotel is ideal for conferences and events. A complimentary 24-hour airport shuttle is provided.

The 149 guest rooms come equipped with flat-screen televisions with cable, private bathrooms with complimentary toiletries and hair dryers, safes, desks, and phones with free local calls.

Read more about this hotelShow less

Located near the Kalamazoo-Battle Creek International Airport, the hotel is within a short distance of attractions such as the Wings Event Center, Milham Park Golf Club, and the Kalamazoo River.

With a stay at Four Points by Sheraton Kalamazoo in Kalamazoo (Milwood), you'll be within a 10-minute drive of Western Michigan University and Wings Event Center. This hotel is 2 mi (3.2 km) from Kalamazoo River and 3.3 mi (5.4 km) from Milham Park Golf Club.

Stay in one of 149 guestrooms featuring flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Planning an event in Kalamazoo? This hotel has 7207 square feet (670 square meters) of space consisting of conference space and 7 meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

Noise-free rooms not guaranteed Car recommended Guests will receive an email with special check-in instructions LGBTQIA+ friendly Guest will receive an email before arrival 24 hours Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 23 Pet max weight (per pet) in lb is 50 Only dogs are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: USD 100 per accommodation, per stay

    We have included all charges provided to us by the property.

  • You need to know
    • Only registered guests are allowed in the guestrooms.
    • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
    • A car is recommended for transportation to and from this property.
    • Cashless payment methods are available for all transactions.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    This property offers transfers from the airport. To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. \nGuests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Cashless transactions are available
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
    • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    21
  • Optional fees
    • Fee for buffet breakfast: approximately USD 8 to 15 for adults, and USD 0 to 8 for children
    • Pet fee: USD 50 per pet, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Wings Event Center 1.7 km / 1.1 mi
Milham Park Golf Club 4.1 km / 2.6 mi
Kalamazoo River 3.2 km / 2 mi
Bank Street Farmer's Market 5.4 km / 3.4 mi
Air Zoo 5.7 km / 3.6 mi
Bronson Methodist Hospital 6.7 km / 4.2 mi
Bronson Health Care Group 6.8 km / 4.2 mi
Kalamazoo State Theatre 7.1 km / 4.4 mi
Kalamazoo Valley Museum 7.3 km / 4.6 mi
Southland Shopping Center 7.5 km / 4.6 mi
Kalamazoo Institute of Arts 7.5 km / 4.7 mi
Farmers Alley Theatre 7.6 km / 4.7 mi
Bronson Park 7.7 km / 4.8 mi
Huskie Stadium 7.8 km / 4.8 mi
Western Michigan University 7.9 km / 4.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 149
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Car hireExtra charge
  • Valet parking
  • Airport Shuttle
  • Room service
Show 25 more facilities & services
  • Laundry serviceExtra charge
  • 24-hour securityExtra charge
  • Fireplace
  • Hotel safe
  • Currency exchange facilitiesExtra charge
  • Lift access
  • Newspaper stand
  • Shop
  • Garden
  • Concierge
  • Luggage room
  • Clothes dryer
  • Library
  • Bar
  • Restaurant
  • Smoking areaExtra charge
  • Conference room
  • Meeting room: 9
  • TV lounge
  • Breakfast
  • Snacks
  • Non-smoking establishment
  • Minimum check-in age: 21
  • Fitness
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BED • 1 Bedroom • 41 m²DBL.DX-KG
    DOUBLE DELUXE KING BEDPhoto unavailable6 photos

    Room overview

    Non-smoking room
    Room size
    41 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Bathroom
    • Hairdryer
    • Housekeeping
    • Cable TV
    • Desk
    • Toiletries
    • Extra beds on demand
    • Wheelchair-accessible
    Show all 17 amenities
    • Safe
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • TV
    • Direct dial telephone
    • Bathtub or Shower allocation on arrival
    • Shower

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Four Points by Sheraton Kalamazoo

    DOUBLE DELUXE KING BED

    Room photos

    6 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    41 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Room amenities

    • Bathroom
    • Hairdryer
    • Housekeeping
    • Cable TV
    • Desk
    • Toiletries
    • Extra beds on demand
    • Wheelchair-accessible
    • Safe
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • TV
    • Direct dial telephone
    • Bathtub or Shower allocation on arrival
    • Shower

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Four Points by Sheraton Kalamazoo

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 41 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable4 photos

    Room overview

    Smoking room
    Room size
    41 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Safe
    • Bathtub or Shower allocation on arrival
    • Hairdryer
    • Shower
    • Direct dial telephone
    • TV
    • Tea and coffee making facilities
    • Ironing set
    Show all 17 amenities
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Wheelchair-accessible
    • Extra beds on demand
    • Toiletries
    • Desk
    • Cable TV
    • Housekeeping
    • Bathroom

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Four Points by Sheraton Kalamazoo

    DOUBLE KING SIZE BED

    Room photos

    4 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Smoking room
    Room size
    41 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Safe
    • Bathtub or Shower allocation on arrival
    • Hairdryer
    • Shower
    • Direct dial telephone
    • TV
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Wheelchair-accessible
    • Extra beds on demand
    • Toiletries
    • Desk
    • Cable TV
    • Housekeeping
    • Bathroom

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 41 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable6 photos

    Room overview

    Smoking room
    Room size
    41 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • TV
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Safe
    • Wheelchair-accessible
    • Toiletries
    Show all 16 amenities
    • Desk
    • Cable TV
    • Shower
    • Bathroom
    • Bathtub or Shower allocation on arrival
    • Hairdryer
    • Direct dial telephone
    • Housekeeping

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Four Points by Sheraton Kalamazoo

    DOUBLE TWO QUEEN BEDS

    Room photos

    6 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Smoking room
    Room size
    41 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Room amenities

    • TV
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Safe
    • Wheelchair-accessible
    • Toiletries
    • Desk
    • Cable TV
    • Shower
    • Bathroom
    • Bathtub or Shower allocation on arrival
    • Hairdryer
    • Direct dial telephone
    • Housekeeping

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • Accessible • 1 BedroomQUA.H6
    QUADRUPLE AccessiblePhoto unavailable1 photo

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Bathroom
    • Shower
    • Bathtub or Shower allocation on arrival
    • Hairdryer
    • Direct dial telephone
    • TV
    • Tea and coffee making facilities
    • Ironing set
    Show all 15 amenities
    • Individually adjustable air conditioning
    • Safe
    • Wheelchair-accessible
    • Toiletries
    • Housekeeping
    • Cable TV
    • Desk

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Four Points by Sheraton Kalamazoo

    QUADRUPLE Accessible

    Room photos

    1 photo

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Room amenities

    • Bathroom
    • Shower
    • Bathtub or Shower allocation on arrival
    • Hairdryer
    • Direct dial telephone
    • TV
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Wheelchair-accessible
    • Toiletries
    • Housekeeping
    • Cable TV
    • Desk

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Four Points by Sheraton Kalamazoo

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Four Points by Sheraton Kalamazoo

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Four Points by Sheraton Kalamazoo

7.8
Very good
948 Reviews
Cleanliness
8.2 /10
Service
8.4 /10
Comfort
8.4 /10
Condition
7.8 /10
Location
8.6 /10
Neighborhood
7.8 /10
Quality
9.0 /10
Value
8.0 /10
Amenities
7.4 /10
100 reviews shown
6/10
Pleasant
10 Feb 2026
Vicki
Room wasn't deep cleaned; breakfast was less then anticipated as far as quality
Leisure Self
4/10
Poor
30 Jan 2026
Stephanie
We arrived late at the hotel.The person at the front desk told me my reservation was paid for through hotels.com. I didn't;t think it was and had my card out to pay. An hour later. We were all asleep and the woman banged on the door to wake me up for payment. It was insane.
Friends_and_family Family
2/10
Poor
14 Jan 2026
Anne
Terrible. I want a refund
4/10
Poor
06 Jan 2026
Melanie
Ice machine broken on every floor even
2/10
Poor
06 Jan 2026
Janet
I cancelled
8/10
Excellent
05 Jan 2026
Betty
Alright for a bed for the night. Nothing special
10/10
Exceptional
24 Dec 2025
Veronica
Everything was great
10/10
Exceptional
28 Nov 2025
Karen
I would not say the room was spotless, but it was definitely much better than most. I didn’t feel the need to go around with a bottle of Clorox cleanup so that says a lot! The staff was super friendly and I did not really use any amenities as I was there for an event elsewhere. The bed was super comfortable, and I like the fact that you get a separate can for recyclables. I walked around the building outside for exercise and everything seemed safe and secure to me. The highway was close but I could not hear it in my room on the second floor. Overall the hotel was nice and quiet. I would definitely stay here again!
Self
10/10
Exceptional
19 Nov 2025
sidney
The entire experience was great
2/10
Poor
09 Nov 2025
Audrie
Moving forward....
8/10
Excellent
07 Nov 2025
Paul
Restaurant closed 8:30pm too early for a late check in.
Business_and_leisure Family
10/10
Exceptional
24 Oct 2025
HENRY
Always a great stay. Friendly, professional staff. Great bar. Clean and convenient to our destination. We will be back! Thank you!
Business
10/10
Exceptional
14 Oct 2025
Mary
Yes
Friends_and_family Family
10/10
Exceptional
09 Oct 2025
VANYA
Check in was a breeze and the receptionist was lovely!!
Business Pet
6/10
Pleasant
05 Oct 2025
Jessica
dated hotel, bed was lumpy and sagged in middle, sheets felt like sandpaper, towels were dollar store quality and all mismatched. is pet friendly but not in a good area homeless people other side of parking lot with huge stack of junk.
Partner
8/10
Excellent
02 Oct 2025
Amanda
Please don't advertise an airport shuttle if you do not offer one.
Family
10/10
Exceptional
01 Oct 2025
HENRY
Great location and great staff! Always enjoy coming here! We will be back!
Business
2/10
Poor
29 Sep 2025
Kyra
Air conditioning was really loud and yellow in color. One bed was sinking in the middle, and uncomfortable. There's a $100 incidental charge, but there isn't $100 worth of property inside of the room. Everything was outdated and dark. TV is small and slow and the remote only had half of the buttons working.
A man had an issue with his key card and front desk staff tried to fix it but told him if it didn't work, they don't have any rooms to move him to and maintenance wasn't available. The parking lot was nearly empty and it's a big hotel, they definitely had rooms.. and were they really going to leave him locked out of his room?
The hotel lobby area is really nice, but that's it. I am glad I booked a single night because next morning we switched to a neighboring hotel that has amazing staff,amenities, and comfortable. My daughter almost cried upon going up to the room of Four Points. I wish we didn't have to pay for it, it was not worth a dime. I can say.. doesn't appear to have bed bugs and the housekeepers were very kind. Pay an extra $20 and stay somewhere else
Leisure Family_with_children
10/10
Exceptional
29 Sep 2025
Ronald
Bed and shower the best of any. Food was limited and not the greatest quality.
Leisure Self
10/10
Exceptional
29 Sep 2025
Joyce
Staff was very friendly. Bed was very comfortable. Restaurant and bar on property made it easy to dine in for a meal.
Leisure Self
10/10
Exceptional
25 Sep 2025
HENRY
Always a great stay at this property! We stay here for business in the area. Convenient to everything
Business Self
10/10
Exceptional
25 Sep 2025
Sultan
AC makes noise, breakfast is great
Business
6/10
Pleasant
24 Sep 2025
Verified traveler
The room was so dirty including the toilet. The water had a yellowish color and the skin became dry and whitish after bathing.
Business_and_leisure Family
10/10
Exceptional
21 Sep 2025
Michael
Quiet property
Leisure Self
10/10
Exceptional
11 Sep 2025
JaMicah
It was a good drive for us and comfy stay!
Leisure Family
4/10
Poor
06 Sep 2025
Georgina
The check in clerk was not a happy person.
The regular coffee pod for the room was twice the size for the maker. And never did get any additional pods when room was cleaned.

Now the bar tender - he was very friendly and considerate. He made wonderful drinks and the food was great.
Leisure Family
2/10
Poor
04 Aug 2025
Kathi

Wedding week

When you walk in the front door it is clean and up to date. The breakfast area, bar and conference room very nice. Once you to down hall towards the rooms plaster falling from the ceiling, carpet dirty/stained. No ac in the hallways(strange). Key cards had to be repeatedly (3-4 times a day)fixed as they didn’t work. Did not happen to us but to my niece. Someone was already in the room they were assigned to(sleeping). Bad smelling rooms, ants and spiders. We were here for a wedding. Would never recommend or stay here again
Friends_and_family Family
4/10
Poor
23 Jul 2025
Michelle
not well maintained. No staff to even take of anything
4/10
Poor
17 Jul 2025
Brian

Avoid this place

First room I got was left exactly as ther previous person had left it, dirty sheets, towels and garbage. I asked for a new room and got a room with clean sheets, but the bed wasn’t made and dust everywhere. Rather than ask for a third room, I just made the bed myself. Also, the room keys demagnetized very easily and I had to ask for a new key 3 times. Only once did they check my ID. Scary that anyone could just ask for a room key. Won’t be going back.
Business
6/10
Pleasant
14 Jul 2025
Ellen
The restaurant was closed even though the front desk had said they opened at 5pm and there was no shuttle service to the airport, which I found advertised on the Expedia page. Overall it was an okay stay. I won’t stay here again though.
2/10
Poor
14 Jul 2025
Martha
My bathrokm was dirty, no pool, a dog barking next door and o icecmachine just a pop container to dig ice out of.
4/10
Poor
29 Jun 2025
James
Handicapped accessible room was expecting walk in shower but it was a full tub. Not easy for handicapped accessible. . Stains on the bed spreads. Debris on the floor in the bathroom . Coffee pot in room did not work. Electrical outlet separated from wall. Searched on Expedia for hotels with breakfast included Expected complementary breakfast, upon check in found out breakfast was $15 per person. After looking at breakfast option the next morning we opted to eat elsewhere which was less than $15 per person. I would not stay at this hotel again. And would question staying at other Sheraton properties



per personcapped person accessible
Business_and_leisure Family
2/10
Poor
29 Jun 2025
Joe
We showed up and they did not have the two queen bed room we booked available. They put us in a a king room even though it was cheaper. Only had one towel in the bathroom and we found a bug in our room. Tough trip because we had the kids.
Friends_and_family Family
10/10
Exceptional
28 Jun 2025
Nathan
Room was very nice and the property was overall good all around.
2/10
Poor
23 Jun 2025
Shelly
We had ordered 2 queens first nigjt no queens put me in a king room Inconvenient ..next day got 2 queen room some mams flip flops left in our room changed rooms also ended up having someones shaved face hair in the bathroom sink that was in went to front desk to get refun and leave this filthy place ..highly NOT recommend unless u like to sleep in filth.
Leisure
8/10
Excellent
22 Jun 2025
Danielle
Though tired on the outside and common areas, the room appeared updated and was clean. The front desk attendants were attentive.
Leisure Family
8/10
Excellent
11 Jun 2025
ladonna
shower and bed was good. bar and restaurant was not busy or opened much. hotel wasn’t bad but was expecting a bit more updated
Leisure Partner
10/10
Exceptional
02 Jun 2025
Susan
Had a room on the first floor which was great since we had a small dog with us. Also liked that they do recycle.
Friends_and_family Family
6/10
Pleasant
01 Jun 2025
Lorena
Location is sketchy, older hotel, no one ever came to give us clean towels, sheets etc.
Leisure Family
6/10
Pleasant
22 May 2025
Thomas
Low price, but you get what you pay for. Property is more ‘tired’ than online pictures might suggest.
Leisure Self
8/10
Excellent
18 May 2025
Peter
Convenient and close to highways
Business_and_leisure Self
2/10
Poor
17 May 2025
Byron
I booked online to this place and paid upfront and when I get to the hotel, the power was out. And I still don’t have my refund
2/10
Poor
17 May 2025
Tracy
Place was out of power when we got there had to try to scramble to locate another place you should be reporting these things so people can’t book
Leisure Partner
4/10
Poor
11 May 2025
Joyce
The rooms at the Four Points Sheraton Kalamazoo were not like the photos online. The hotel is old, the decor is old, the whole room was not user friendly. The room setup was not as advertised and lacking. The neighborhood was not dangerous but it was definitely not pretty.
Leisure Family
10/10
Exceptional
11 May 2025
Brianna
Overall, my stay was absolutely fantastic. The staff ensured I had a pleasant experience, and I had no issues with the room or the property in general.
10/10
Exceptional
10 May 2025
HENRY
Great staff and great property. Always a great stay. Convenient for me and my team
Business Friends
8/10
Excellent
09 May 2025
Verified traveler

Good stay for family and dog with exceptions.

Good accommodations for family and our dog except Saturday night when there was other people on the fifth floor smoking some form of weed product. I was under the impression that all rooms were smoke free. I had difficulty breathing that night due to my asthma and allergies since we were on the 5th floor. Also the coffee was extremely bitter both in the room and down in the lobby.
Friends_and_family Family
4/10
Poor
08 May 2025
Jerry

Not a good experience

The computers were down so they could not look up my reservation, I was required to complete some paperwork in order to get my room. I was given a room that was occupied so I had to go back to the desk to get another room. I was complimented with a breakfast voucher and the food was terrible.
Business
2/10
Poor
04 May 2025
Carl
Lied to by front desk morning shift, the 2 punks from thr evening front desk making fun of guests. My debit card was charged when i was promised it wouldn't be. Wifi signal so weak couldn't connect to internet. An all around stressful, anxiety filled stay.. my 12 years in Iraq were better than staying there
2/10
Poor
04 May 2025
Mark
They gave us a key to a room, twice, that was occupied.
They corrected it, after two attempts.
Carpets looked dirty. Exterior needed TLC.
Staff was as helpful as they could be, just didn’t seem to be run well.
Leisure Partner
8/10
Excellent
30 Apr 2025
Ricardo

A Few Issues Overall

Wifi in my room would have been nice for work. Had to do my zoom from the phone.Turning on the water to take a shower and dirty water came out. Didn't want to take the shower after that. The phone in the room didn't work so I had to call the front desk from my cell. The staff was good to go.
Self
6/10
Pleasant
13 Apr 2025
Cynthia
Clean and comfy bed, but hotel itself was outdated.
Leisure Family
6/10
Pleasant
07 Apr 2025
Verified traveler

Second time not a charm

I stayed here a couple years ago. It was better then, when it was a Sheraton property. It's now a Marriott. Problems began before we even arrived, when I received an e-mail to check in early. I went thru the procedure, but the desk clerk said \"we don't send those out.\" OK, but I DO have an email. So we got in. The sleeping room needs a refresh. Completely. Seals were broken on the windows, the toilet wobbled, there's no outlets that are convenient, just a poorly laid out room. Worst in the room was the coffee. One cup worth, but it was HORRIBLE. They put out coffee in the lobby, but it was ice cold at 8AM on a Friday. Yummy. We didn't eat at the restaurant. I won't be back.
Business
10/10
Exceptional
30 Mar 2025
Syleste
Staff was very pleasant and accommodating.
8/10
Excellent
25 Mar 2025
Ronald
I will stay there again. But unlike last year the room I was given had not been cleaned to the standards of the previous year. Found a toothpick on the floor, fortunately not after I stepped on it. Water spots on bathroom faucet. Unmatched towels. But most importantly the door bolt lock did not work.
4/10
Poor
22 Mar 2025
Jessica
Our bathroom looked like it wasn’t cleaned.
4/10
Poor
16 Mar 2025
Chris
Hotel is in disrepair, water in shower is brown and tub did not drain well.
8/10
Excellent
15 Mar 2025
Deborah

Room clean and good value for the money

Our room was clean but it was a little dark. I did like the nightlight. Front desk personell were very friendly and helpful. Hallway was being repaired. We stayed on a sunday night so we cannot comment on restaurant or bar.
Friends_and_family Family
10/10
Exceptional
13 Mar 2025
Mohammed

Great comfortable stay


I had a great time. The staff was friendly, the room was clean and comfy, and the location was perfect. The food was tasty, and the service was excellent. I’d definitely stay here again. Highly recommend!
Business
4/10
Poor
28 Feb 2025
Jeanette
Very surprised it was a Marriott property in the condition it is in.
Business Self
10/10
Exceptional
26 Feb 2025
Mary
The Staff
2/10
Poor
23 Feb 2025
Melissa
I will never stay here again.
Business Family
10/10
Exceptional
22 Feb 2025
Denise
The property was clean, and the staff was awesome!
Leisure Family
10/10
Exceptional
27 Jan 2025
Cynthia

Great stay

Can’t say enough good about this hotel!!
Friends_and_family Family
10/10
Exceptional
17 Jan 2025
Darriel
Great Stay!
Leisure Self
6/10
Pleasant
27 Dec 2024
Frank J
Madison, the front desk agent was wonderful. The building smells bad. The elevator smelled bad. The room smelled bad.
Business_and_leisure
4/10
Poor
12 Dec 2024
Mohammad
Not good at all
8/10
Excellent
01 Dec 2024
Alexandria
Close to what we needed, hallways were dirty but rooms looked fine.
Surprising good water pressure in showers.
Leisure Family_with_children
10/10
Exceptional
01 Dec 2024
Anita
My needs were met without issue for myself and my 9lb companion doggie. Thank you.
Yes, I would stay there again.
Leisure Pet
6/10
Pleasant
30 Nov 2024
hugo
Seemed a little sketch, beds were awful and needs updating.
Business_and_leisure Partner
10/10
Exceptional
29 Nov 2024
Nancy
Happy that they allow pets, and reasonably priced considering it was Thanksgiving. Polite, helpful staff.
Leisure Pet
10/10
Exceptional
20 Nov 2024
Carolyn
Staff very friendly
Business
10/10
Exceptional
13 Oct 2024
Sabrina
I am neutral on this Hotel. It was fine. I would stay there again. For an older facility, the updates were great.
Leisure Partner
10/10
Exceptional
09 Oct 2024
Richard
Nice stay
8/10
Excellent
07 Oct 2024
Verified traveler
Not easy to charge devices. Only one outlet available without moving furniture. No plugs in lamp bases on desks or night stands. Really? Buffett breakfast featured cold eggs and bacon.
Partner
10/10
Exceptional
27 Sep 2024
Noel Christine
All staff were extremely friendly and helpful
Leisure Family
4/10
Poor
13 Sep 2024
Jarrett
Front staff is great. Lobby and dining looked nice. Rooms do not match the images. Rooms remind me of a $50 motel. Damaged cheap old furniture. Bed and vanity were nice. Carpet is old. Black wall paint isn't ideal. Could see wall patch work done. The feeling in the room was so bad that I checked out after 30 minutes.
Business Self
2/10
Poor
29 Aug 2024
Michael F
The lobby is beautiful, however when you get into the room, the beds are absolutely horrible. Both beds had sink holes in the middle, the bathroom shower knob would not stay put so it was hard to take a shower, the windows are filthy with thick cloud of grime. We complained to the front desk on day 1 and we were told they were sold out. Hard to believe when the parking lot was empty. If we left we would not be refunded our money so we had to stay. When I called to discuss the issue they did not want to refund or discount anything stating since we stayed the 2 nights. We had no choice. I am shocked a Marriott would have their name on this hotel and will look to complain higher up. I would not recommend this place at all.
Friends_and_family Family
2/10
Poor
18 Aug 2024
Mathieu
My shower head broke, there was a lamp missing a lightbulb upon check in, my floor didn’t have a microwave, and I could see the concrete foundation underneath the carpeting because the carpet was torn from the wall.
Business_and_leisure Partner
10/10
Exceptional
18 Aug 2024
Joyce
We were driving a classic car and they moved their transport van so we could park under the canopy . The weather was nasty and the car leaks . Thanks again
Leisure Partner
6/10
Pleasant
02 Aug 2024
Chanta
Convient to job
Leisure Self
8/10
Excellent
01 Aug 2024
Laura
Rooms were nice, clean and comfortable.
Friends_and_family Family
2/10
Poor
30 Jul 2024
Rupesh

Bad experience of four point hotel.

Very bad hotel, booked deluxe room and got normal room . Ac was not working properly and room had lot of humidity and was smelling humid like mold. Very bad experience, very bad management by hotel.com. As i booked deluxe room and got normal room. Hotel staff told me to check with hotel.com. Will never book again.
Business
8/10
Excellent
22 Jul 2024
NINA
There was hair on our towels checking in tht is really the only thing that upset me other than tht we had a really nice stay everyone was really nice
Business_and_leisure Partner
6/10
Pleasant
19 Jul 2024
Dallas
Outdated and needs refurbishing. Bed was most comfortable though of our four different hotel chains
Partner
10/10
Exceptional
14 Jul 2024
tara
It’s right off the interstate and the noise never stopped. I had to play white noise. They do give you ear plugs.
Bartender/waitress in restaurant was great.
Business Self
4/10
Poor
06 Jul 2024
Jason
Bed was broken
10/10
Exceptional
03 Jul 2024
Andrea
Very clean & quiet. The night clerk was really helpful in getting us rooms at the end of the corridor & close to the elevator which made it easier with our puppy.
Day clerks were kind and courteous.
Leisure Pet
6/10
Pleasant
02 Jul 2024
Andrew

Good location, good staff

Staff was great. I needed a 12:30 checkout due to work and it was graciously granted. The location was very good.
Bar was a nice feature and the bartender very helpful with restaurant tips. Our only concern was both of us found the mattresses too firm for comfort.
Partner
8/10
Excellent
24 Jun 2024
benjamin
Great buy for the price. There are plenty of similar hotels nearby, but they were friendly, clean, and responsive. When the plastic silverware drawer was empty, the host even took the time to find her some on a sold out Friday night. Plus free coffee and a bad A $15 all you can eat breakfast on site and cheap bear in the pm if you want it.
Leisure Family
10/10
Exceptional
23 Jun 2024
TJ

In town for a baseball tournament

I reserved this hotel after a disaster of a check-in at the nearby dump of a hotel Clarion. The buffet breakfast was excellent and my room was comfortable and clean.
Business
8/10
Excellent
21 Jun 2024
Valerie
Property outside looks a bit unkept but rooms are nicely decorated and comfortable
Business
8/10
Excellent
20 Jun 2024
Brenda
Passing through; nothing special.
Business_and_leisure Family
10/10
Exceptional
13 Jun 2024
Janet
Great place. Will stay again
Business_and_leisure Family
10/10
Exceptional
10 Jun 2024
STEVEN
It was a very nice facility. The staff was extremely kind & helpful!
Leisure Pet
10/10
Exceptional
07 Jun 2024
STEVEN
It is fine.
Leisure Partner
8/10
Excellent
27 May 2024
Jill

Ok Stay

The hotel needs renovation. Carpet was bad making hallways dingy. Ice machines not working. We stayed 4 nights no cleaning service and no soap in shower (we caught up with staff and they gave us some). The staff overall was great.
Partner
8/10
Excellent
21 May 2024
Aaron
…
Leisure Family
8/10
Excellent
17 May 2024
Andrew
Room was clean and comfortable. Bed was soft. Only negative was room keys would stop working every other time I used them. Had to get them reset at the front desk 5 times for my week stay.
Business_and_leisure Self
4/10
Poor
12 May 2024
James

Not the normal Sheraton experience

I don’t know what the original hotel/property was when this place was built and it’s pretty clear that the normal awesome Sheraton portion was simply a cheap paint job to cover up the underlying motel 8 at the core.
Partner

Location & surroundings

Four Points by Sheraton Kalamazoo
3600 E Cork Street Court, Kalamazoo, United States

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Four Points by Sheraton Kalamazoo

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