Name: Clarion Inn I-94 / Expo Center
Address: 3640 E. Cork Street, Kalamazoo, 49001, US

8/10

Excellent

13 Jul 2026

Jeffrey

Room was clean and staff were helpful. Good for the price point

8/10

Excellent

12 Jul 2026

Hassan

Good and clean and it’s a good value over all 👍

6/10

Pleasant

12 Jul 2026

Christina

Room wasn’t the cleanest. Staff was helpful.

Partner

10/10

Exceptional

12 Jul 2026

Corey

Wonderful stay

10/10

Exceptional

07 Jul 2026

Vance

We had a great stay hotel was clean and staff was very friendly and breakfast was nice.

Friends_and_family Family

4/10

Poor

06 Jul 2026

Thomas

Heat lamp in bathroom didn't work. Only one chair in room for two people (their pictures show two chairs in rooms). No clock or phone in room. Exercise room was inaccessible. Put senior citizens in a room farthest away from elevator, pool, and exercise room. The channel list for TV posted in room only included approximately one third of those available. Trash vehicle pickup at 4:15AM right outside our window. Dressers and nightstands were filthy (items left from previous occupants as well as unclean).
Breakfast buffet was good.

Partner

2/10

Poor

03 Jul 2026

James

I would not recommend this place.They do not keep their promises. A staff at the desk, especially the lady manager, is very rude.

Self

2/10

Poor

30 Jun 2026

Nelson

I am not a hotel snob. I usually know what I am getting myself but this hotel was just something else. So much so that my family only stayed 1 night instead of the 2 we booked and drove back to our home. Room 28 smelled like cigarettes, there was chipping paint on the walls, mold on the bathroom walls, spiders in the corner of the wall. The beds, when you pulled the covers back were disgusting. The AC unit sounded like it was dying the whole time being used. There was an issue with their washing machine and they were using a landscape paver to prop it up (seemed safe, I guess). Not recommended.

Family_with_children

2/10

Poor

29 Jun 2026

Mikel

Horrible

Partner

4/10

Poor

29 Jun 2026

Mike

The ac was broken, the ice maker was shut off, the breakfast was minimal.

Family

6/10

Pleasant

28 Jun 2026

Kevin

It only got a 3 star rating because of okay comfort bed. Breakfast was included but not good. Whole place was dirty and smelled.

Friends_and_family Friends

4/10

Poor

23 Jun 2026

Kenneth

They gave me an old room on the first floor after I check out they had the audacity to say I stole a bath mat and I didn’t even bring no bags wit me

Partner

6/10

Pleasant

22 Jun 2026

DINESH

Good

Self

6/10

Pleasant

21 Jun 2026

Dena

The hotel was clean, staff was very friendly and helpful, but there was trouble accessing the pool (card wouldn't work) and a strong smell of marijuana in our hallway, which did drift into the room. Not sure that staff could have done anything about the marijuana smell though. I should have requested a new room so that's on me. Hotel is on the older side, but they were doing renovations.

Partner

8/10

Excellent

14 Jun 2026

Ashley

Had a great stay, was in town for a dog show. Had our dogs with us as well as had several others in the hotel for the dog show as well. Never heard another dog or even person the whole time while inside so was very impressed that it was so quiet. The breakfast was decent. The down comfort was a bit discolored and kinda stained a bit but the sheets were nice crisp bright white. The room was clean and nice, there was some damage to the back of the bathroom door from a previous dog. The carpet was kinda sticky feeling like it had been cleaned and the soap was still in the carpet a bit. Overall I would stay there again if we were in the area for another dog show.

Pet

4/10

Poor

14 Jun 2026

James

Same breakfast items each day, out of coffee two days, asked for 3 rooms close to each other, didn’t happen, requested first floor, didn’t happen? Made reservations long before the stay.

Family

2/10

Poor

14 Jun 2026

Margie

Do NOT stay here!! There was no ice in the machines, the pool was closed EVERY time we tried to use it. We took our dogs out and there was feces everywhere, you had to watch were you walked. They shut off the water without notice and my son was right in the middle of a shower.
Worst hotel stay ever‼️‼️

Friends_and_family Family

6/10

Pleasant

07 Jun 2026

Jonathon

Overall the hotel fit the purpose of our trip. We were gone during the day and there to sleep. Bed was comfy and we slept well. Didn’t eat breakfast, or use the pool.
The A/C barely worked in the room, it was cool enough to sleep but that was it. The shower head was loose in the wall. The luggage cart was very loose. We would stay again if in a similar situation.

10/10

Exceptional

03 Jun 2026

Michelle

Room looked amazing 👏 everything in the room worked. Staff very friendly. If I stay anywhere will for sure be here.

Self

6/10

Pleasant

01 Jun 2026

Rebecca

There was a floral cleaning scent everywhere. I opened the window to my room to air it out, but when I closed it and turned on the fan, the scent was coming out with the fan air.

The bed was super comfortable and the towels were very ok for the price of the room

Self

6/10

Pleasant

28 May 2026

Paul

they will charge you 100 dollars for incidentals so be prepared for it. It is a decent place to lay your head it is noisy and the cops were there 2 times during my stay. I wont be back unless I am stuck for a place

Self

6/10

Pleasant

26 May 2026

Kathy

Could use some updating. Breakfast was ok better than some now days. Fine for a nights stay.

Self

6/10

Pleasant

26 May 2026

Alana

First of all for a non-smoking room it reeked of cigarette smoke. The enclosed toilet area was so bad you could hardly stand it. There was no hair dryer and no toiletries at all except for one little bar of soap and toilet paper. I will definitely not stay here again as it has not been well maintained, and was not very clean at all. The furniture was disgusting.

Self

10/10

Exceptional

26 May 2026

Janet

Very nice for a good price.

Partner

10/10

Exceptional

19 May 2026

Dana

First of all, I couldn’t get checked in due to the third-party booking app I used. The gentleman was kind enough to allow me to go to my room in lieu of waiting for the response. He knew that I was a travel nurse because I frequent there often.
My advice to anyone thinking of staying here is to book at the front desk directly with him as he will match any third-party app and there’s never any issues

Self

10/10

Exceptional

12 May 2026

Gabrielle

Clean, friendly staff, and all around nice place to stay for the price!

Business

8/10

Excellent

06 May 2026

BRUCE

Very nice and helpful staff.

Self

6/10

Pleasant

03 May 2026

Jamie

Staff was super friendly. The rooms/bathrooms weren’t super clean. Found other guests clothing left behind. The shower didn’t work properly and the breakfast was pretty poor.

Friends_and_family Family

2/10

Poor

29 Apr 2026

erik

I had booked through Expedia and they said they didn't have my reservation. Upon my room being cancel at $93 dollars, they had no rooms available except for my room that they said they didn't have reserved just opened up. Make that make sense? I said, \"okay I will rebook\". They tried to charge me $100 dollars more and I am still battling with getting my $93 dollar refund at a hotel that I didn't stay at, as I went to one up the road.

Self

2/10

Poor

25 Apr 2026

Holly

The rooms were disgusting

Family

10/10

Exceptional

21 Apr 2026

bernard

Staff members were exceptionally nice when I had a question they responded quickly room was clean

Partner

6/10

Pleasant

19 Apr 2026

Kevin

It is what it is.

Friends

10/10

Exceptional

03 Apr 2026

James

Nice clean rooms and very friendly staff. Would definitely stay here again

Family_with_children

8/10

Excellent

30 Mar 2026

Danny

Ok ok ok not perfect but ok

Friends_and_family Friends

6/10

Pleasant

20 Mar 2026

Natalie

Stayed for a night. Room was alright sheets had some sheets/chair in room had a few stains

8/10

Excellent

13 Mar 2026

Dawn

pool area a little sketchy - rooms need updating but were clean - breakfast was good

8/10

Excellent

09 Mar 2026

Gary

NA

Self

8/10

Excellent

09 Mar 2026

steven

First, after checking in and paying the 100 dollar deposit (which still hasn't been refunded to our card and absolutely should be as we left that room cleaner than we got it) we went to our assigned room, opened the door and quickly realized someone was in the shower, and there was clothing on the dresser. The desk guy came up while my partner was going down to complain. Second room assigned was unoccupied however it supposed to be a jacuzzi suite, by this point we were just over it and needed sleep. Upon checkout we had cleaned the room, taking the garbage all the way out as well as sweeping floors and wiping down surfaces. My partner has previous employment in the hotel industry so we try to be extra nice to housekeeping staff. We asked when to expect deposit to be returned. The desk said \"a day or two depending on your bank\" we used his paypal card so its pretty notoriously quick. Three days after checking out, on a sunday we called the hotel and asked again. They said the deposit hold had been released and it should be back in the account by end of the day monday march 9th. 5pm est march 9th paypal support says theres been no \"hold\" and the transaction was not refunded.

Partner

10/10

Exceptional

27 Feb 2026

Tiffany

Customer service

8/10

Excellent

23 Feb 2026

James

Room was great for the price

Friends_and_family Family

6/10

Pleasant

16 Feb 2026

Jessica

Most of the staff se

2/10

Poor

15 Feb 2026

Kindrick

When I first got there they are telling me I cannot bring guests to swim with me 2 people that’s it when we got in our room it was very dirty food in vents sticky stuff everywhere asked for cleaner They gave me oven cleaner last day there I’m trying to get breakfast and I get told I can’t bring food to my room or MY CAR then they proceeded to watch me close like I’m a child did not have a good stay here not what I expected would not recommend

6/10

Pleasant

31 Jan 2026

Christina

Staff was wonderful

Partner

10/10

Exceptional

21 Jan 2026

Jordan

It was nice and quiet and the room was very clean. The bed was clean and had fresh linen and was so comfortable. Definitely would stay here again.

10/10

Exceptional

30 Dec 2025

Lisa

Room was nice, staff is courteous and helpful. Breakfast was tasty

Partner

6/10

Pleasant

30 Dec 2025

Sharon

The heating system was broken so we had to pack up & move to another room.

Leisure Family

10/10

Exceptional

27 Dec 2025

Lisa

The breakfast was nice, they kept the coffee hot and fresh 24/7 and the staff were kind and helpful. So good we originally booked for 2 nights came back for a 3rd

Partner

2/10

Poor

23 Dec 2025

sidney

We couldn't take a shower for a day or and a half. No cold water for the same period. Had issues with my employees stopping by to see me, even though they only stayed for hour. Was told that they looked and I quote\" Noo Good\" according to lady a front desk. There was no disturbance, just that they looked no good. Asked for sheets and, pillow and blanket for sofabed and it took until next day to get. I will not be returning to this hotel, aci should get a refund.

Leisure Family_with_children

10/10

Exceptional

03 Dec 2025

Nathan

Good

Leisure Partner

10/10

Exceptional

30 Nov 2025

Daniel

Enjoyed my stay

2/10

Poor

15 Nov 2025

Jose

Didnt gave hot water stain on sheets. Didnt refund me even if i didnt stay the full 2 nights because it was aweful

Leisure Family

10/10

Exceptional

07 Nov 2025

Kathleen

Clean and comfortable at an affordabl
e rate.

Friends_and_family Friends

4/10

Poor

19 Oct 2025

Mariah

Pool was not heated and was really dirty. No hot tub like it said. Stayed 2 days no one restocked the room.

Leisure Family

8/10

Excellent

17 Oct 2025

Patrice

Affordable and Conveniently Located

The room had some mileage. It looked like the bathtub caulk was wearing out. The hot water didn't last very long. The toilet had a tendency to run because the internal tank hardware needs replacing. And the bathroom doorstop was a toe stubbing hazard (they really should've gone for the hinge door stop, given the room layout). That said, the staff was very friendly and helpful and the room was cozy and comfortable. If you just need a place to sleep while visiting Kalamazoo, it's a good choice.

Friends_and_family Family

6/10

Pleasant

07 Oct 2025

Tony

You always expect to be able to take a shower in the morning before you leave, at this Clarion the shower handle was lying on the edge of the tub and could not be used…not happy

Leisure Self

2/10

Poor

05 Oct 2025

Ben

Terrible
Dirty and unsafe

2/10

Poor

05 Oct 2025

Evelyn

As you exit the elevator and head to your room, there was a lingering smell of spice, weed, and urine. The room and bathroom reeked like urine. There was a mold growth ring inside the toilet. Existing drops of urine were visible in front of the toilet. It was disgusting! At this point, we didn’t want to change rooms as it was clear by the condition of the hotel, we weren’t going to get anything better and it was late in the evening. My husband just laid a couple of towels on the floor. Did notify guest services the next morning as we headed out to start our planned activities. They offered to go clean the room, but we rejected the offer. I explained, I booked/paid for the room and this should’ve been done prior. Plus, we were leaving and did not want people entering the room.

We also saw non-guest members walk in and out asking to use the bathroom. This was confirmed by guest relations telling them they weren’t allowed to take beverages from the breakfast area. One night, there was a large crowd of people drinking and playing loud music in the parking lot that spilled over to the Enterprise across the street. The area does not feel safe. We will never stay here again.

Leisure Partner

4/10

Poor

02 Oct 2025

Heather

The area around the hotel felt unsafe

Leisure Family

10/10

Exceptional

29 Sep 2025

Sindy

It was okay 👍

Business Self

4/10

Poor

23 Sep 2025

Gregory

Bad Choice for NHRA Weekend

Where to start...we happened to book this room on the same weekend as the NHRA auto show weekend. Made parking the first night tight, but with the hundreds of people that overtook the area Friday and Saturday night, actual hotel patrons could not access the hotel parking, and the crowd that had assembled just overran the whole area. We wore socks in our room that turn black on the bottoms after an hour or two due to the dirty carpeting. Bathtub shower VERY slippery, no hand assist bars - be careful! Whole property needs updating. Breakfast: so-so, powdered eggs and sausage or waffles every morning, no oatmeal. Fitness area was poor, treadmills unusable or non functional, carpeting filthy. Young lady at desk was sincerely apologetic, but thst's where the hospitality ended. Will be back to Kalamazoo, but will search for better accomodations.

Friends_and_family Family

2/10

Poor

22 Sep 2025

Kris J

Hot rod weekend is the wrong time to stay here. Breakfast was subpar

Leisure Family

2/10

Poor

21 Sep 2025

kesey

It was a living nightmare. Cars burning out in the parking lot and bumping music super late, the pool was interesting, and the chairs in my room were stained. It also smelled funny.

Friends_and_family Family

8/10

Excellent

21 Sep 2025

Thomas

It was crazy getting in/out of the parking lot but they we hosting a huge car show
The actual hotel inside was fairly quiet and comfortable
Breakfast was good

Business_and_leisure Partner

8/10

Excellent

16 Sep 2025

Todd

Staff was friendly, room was clean, breakfast was good

Leisure Self

10/10

Exceptional

15 Sep 2025

Destiny

Cozy and clean

8/10

Excellent

10 Sep 2025

Dawn

The room was clean.
Hotel was nice
There was a leak somewhere that made some of the floor wet ....hopefully they addressed it as we were sure to tell them.

Friends_and_family Family

10/10

Exceptional

05 Sep 2025

Ulises

Good

6/10

Pleasant

01 Sep 2025

Joanne

Overall Disappointed

Lobby/breakfast area was clean. Carpeting in my room was sticky through out the room. Desk chairs were covered in unknown stains. Both the carpeting and chairs were in desperate need of shampooing. Attempted to use the pool area with my grand-daughter. Left because the pool walls were dirty. Grab bars leading into the pool were loose and wobbly where they connected to the floor. Paint on the pool deck was peeling and chipping.

Self

10/10

Exceptional

27 Aug 2025

Daniel

They were able to accommodate us at the last minute for a week stay. The hotel is dated but clean and the staff is excellent! Good breakfast in the morning. Definitely would stay again.

Friends_and_family Family

6/10

Pleasant

27 Aug 2025

Willard

Good place to stay.

Leisure Self

6/10

Pleasant

24 Aug 2025

Thomas

It’s not in a very nice area of town. Has kind of turned into a scary neighborhood, especially at night. Noisy cars and motorcycles on the side, facing the highway from either guests or transients behind the building during the night.

Leisure Family

6/10

Pleasant

22 Aug 2025

Ronald

It was very old, breakfast was just ok

10/10

Exceptional

22 Aug 2025

Jen

Great staff, loved the pool

Friends_and_family Family

6/10

Pleasant

22 Aug 2025

melanie

Ok for sleepy a night and leaving

The staff we friendly and accommodating . Definitely needs updating. When we got to our room . There was no nob to turn on the shower on . A maintenance man was on the floor within minutes to apply a nob . But i could spit harder than the shower water pressure. Me and my husband didn't bother to call we just laughed about it. The parking lot always had shady people walking through, i think the area around it is not the safest. Definitely stay away from the Dennys acrossed the street. The bed was worn but clean. Location is the best part very closed to everything. Pool needs a major updating. Cracking paint i didn't even go in it was so worn out. Gym was good. Breakfast was good only 1 waffle maker , makes for a long wait time.

Partner

4/10

Poor

21 Aug 2025

Ann

When you walk into lobby, place looks decent but had a cat on counters and tables where breakfast is eaten or served
Carpeting was filthy and spotted a couple of roaches in our rooms. Had to request housekeeping on 3rd day and no one to change my bed when I got sick in it. Grandson had reserved a room but refused to stay whe he spotted roaches in 2 rooms he was given.

Leisure Family

10/10

Exceptional

03 Aug 2025

Mr.

Great service and let me park my motorcycle in a safe spot.

10/10

Exceptional

31 Jul 2025

joseph

All workers were very pleasant. Had issues with tv and they came right up and fixed it

Business_and_leisure Partner

8/10

Excellent

23 Jul 2025

Joseph

Clean and comfortable

8/10

Excellent

18 Jul 2025

Billie

Was overall good. Only complaint the pool was cold to be an indoor pool. The kids swam, and enjoyed it still but was way to cold for my preference.

Leisure Family_with_children

8/10

Excellent

14 Jul 2025

Rachel

The hotel staff was lovely and gave me a ground floor room close to an external door, so it was easy to take our dog out for potty breaks. The room was clean and the air conditioner was phenomenal, but the carpet could have been cleaner. Pool was clean and functional with fresh towels available. Breakfast was fantastic - eggs, sausage, hash browns - and staff made sure everything was fresh and replenished. For those traveling alone, there seems to be a large transient population in this area of town. My husband came out with me to walk the dog.

Leisure Family_with_children

10/10

Exceptional

02 Jul 2025

Peter

Quick check-in, comfortable bed, clean rooms, highly recommend.

Leisure Self

8/10

Excellent

01 Jul 2025

Jermel

It was well

Friends_and_family Friends

6/10

Pleasant

25 Jun 2025

Mike

We had to switch rooms because the AC was not working

8/10

Excellent

21 Jun 2025

Verified traveler

Some aspects of the hotel were excellent others not so good. Our room was not cleaned the entire time we were there which was 6 days, and had not been cleaned well before we checked in. There was a hyperdermic needle in our chair ( had the front desk immediately remove the chair) also found someones underwear behind the trash can when I took my own trash out.
On the plus side the breakfast was good each day, the front desk crew was excellent, I had two dogs with me ,and unlike another nearby hotel I felt fairly comfortable walking the dogs.

Friends_and_family Friends

6/10

Pleasant

14 Jun 2025

Emma

I wouldn’t stay here again if I could afford to stay somewhere else.

Comforter was stained. Bathrooms were redone though. Rest of it’s pretty old. But it’s passable if you need somewhere to stay.

Leisure Pet

4/10

Poor

26 May 2025

Madalyn

It served its purpose which was a cheap place to sleep. A bad storm rolled through and knocked out power to half the town including this property. The doors opened and the water was running, but I think the storm blew out all of the light bulbs that were on during the storm. This was no fault of the property, but I wasn’t offered any refunds or amenities and noone checked up on me.

Business Self

4/10

Poor

26 May 2025

Robert

Hotel -> halfway housing?

I thought I was staying at a hotel. This location seemed to a home for some people down on their luck.
There was a lot of updating and maintenance that needs to be done.

I was there for a dog show. When I checked in, no word was mentioned about an extra fee. The second day I had pounding on my door and a gruff man stating that I will be charged $200 for having dogs. I felt spied on and accused of doing something wrong when it was their responsibility to address this at check in.

Self

10/10

Exceptional

26 May 2025

Verified traveler

Nice Reasonable Cost Facility

Met all expectations based on the cost. Breakfast was good. Staff friendly. Convenient location.

Friends_and_family Family

2/10

Poor

25 May 2025

Alexis

My room was disgustingly dirty and had old dog treats under the chair and dog hair on the floor. There was also wet spots on the carpet and splashed gross unidentified substance on the bottom of the bed. Absolutely disgusting. And all the front desk offered me was to make a note that I wasn’t the one that made the room dirty. Unexceptionable and disgusting. 0 out of 10 rating!!!!!!! Front desk extremely not helpful as well. This property should be ashamed!

Business Pet

2/10

Poor

21 May 2025

Travis

Money grab

Up until the power went out due to storms that came through thursday night they were accommodating. I booked my room online and was told they wouldn't refund my money for the remainder of my stay due to me booking online. I stayed in a room with no power or hot water for 4 days. Asked for a partial refund seeing I had to stay! Was informed that they would talk to the manager! Apparently they are still talking about it as i have not heard anything more. The sheets and comforter were stained yellow in certain spots. Rooms were not vacumed as there was dirt/ mud chunks throughout. I would not recomend or stay at this establishment again!

Business

2/10

Poor

20 May 2025

Verified traveler

Terrible stay

Worst trip I’ve had in a long time. The room was okay, bed was comfortable but there were stains on the sheets. During our 4 night stay, hotel staff only came by once to see if we wanted trash emptied or new towel, etc. The second night of our stay there was a crazy storm and the hotel lost power, but the next morning most of the rooms had working lights and electrical outlets, our room did not. We asked to switch to a room that had partial electricity but the hotel staff said they could not switch our room. We had to charge our devices in the rental car. The hotel had no hot water, no continental breakfast, no spa, and lacking quite a few amenities that were advertised on the property details.

Friends_and_family Family

6/10

Pleasant

10 May 2025

David

Overall ok

Overall it was fine but Shower was dirty and shower head about to fall off

Business

8/10

Excellent

07 May 2025

Rita

Very clean!

Clean room, comfortable bed, plenty of towels, pillows, shampoo, etc. The only complaint is that the bathrooms shower curtain was missing. The commode was daycare center size, no joke this thing was small! No grab bars to help you up. I don't remember any grab bars on the tub. I'm sure I could have asked for a shower curtain. When I'm in a room I just wanna relax not make calls or walk to the desk.

Friends_and_family Family

6/10

Pleasant

04 May 2025

Richard

You get what you pay for, and I did not have to pay much. No complaints, just light on the frills. Could have been fancier but also could have been worse. Overall, very average.

Friends_and_family Family

4/10

Poor

02 May 2025

Kendra

The pool was not heated it was very cold. The breakfast was not good the eggs was gross and the hashbrowns were soggy. I took my fiancee for his birthday sad to say it was a horrible stay at the hotel for his birthday.

Partner

4/10

Poor

01 May 2025

Radelis

Was a quiet experience, people very friendly but the rooms are bot very clean behind the furniture, we found someone's underwear next to the bed.

Leisure Family_with_children

2/10

Poor

20 Apr 2025

Rebecca

Hotel has a roach infestation

2/10

Poor

08 Apr 2025

Justin

A bad idea to stay. Lesson learned

Pictures say 1000 words. Hotel in Paw Paw was nice. We were here 3 or 4 hours. It was too dirty to stay. The manager did try moving us to a different room, which was dirty as well. Good place to go if u enjoy cleaning the room yourself, finding half eaten cupcakes on the floor, crumbs/dirt around the perimeter of the room, sticky substances on the counters, ect, ect, ect.

I have never left a hotel room, but after seeing the second room, we left. I have small children and i travel weekly for business all over the USA. I didnt see bugs, but we weren't there long. Further, Hotels.com has told me that they cant get me a refund. Not really sure why. Apparently they cant get in contact with the manager at this hotel? I will be contacting my bank for what i should do next as i was only at this hotel for a few hours before leaving due to it not being in advertised condition.

Business

6/10

Pleasant

07 Apr 2025

Elizabeth

Check in area / lobby reeked of marijuana

Family

2/10

Poor

04 Apr 2025

Heather

Expedia indicated the additional deposit was $50 but after arriving atthe hotel it was $100!!! The room was dirty. My feet stuck to the floor in the bathroom. The pillows stunk and were very flat. The hallway reeked of cigarettes. There were peoplescreaming and fighting in other rooms but when I addressed it with the staff I was informed this couple love each other and they just argue sometimes. This was not arguing. They were screaming and yelling at each other so much I was traumatized. The grounds were small and had trash all over.

Business Self