Name: Park Hotel Diament Wroclaw
Address: Ul. Muchoborska, 10, Wroclaw, 54-424, PL

6/10

Pleasant

27 Jun 2026

Alex

Emailed to ask to book a taxi upon our arrival. Had a reply saying that they would be able to do it. Gave all flight details to the hotel but no taxi was ordered.
Arrived at the hotel after our flight to be given the wrong room and was told by the receptionist that I was incorrect and that I had the wrong information (Which I didn’t and showed him to get the correct room) Wasn’t very helpful at all.
Other than that it was a good stay. Reasonable breakfast and reasonable room

Partner

10/10

Exceptional

16 Jun 2026

Adrian

All good

Partner

10/10

Exceptional

04 May 2026

Russell

Fantastic staff on reception, spacious room with perfect on suite facilities, sauna was an added plus. Great sleep every night of my stay

Self

10/10

Exceptional

20 Apr 2026

Tiffany

Very comfortable beds. Nice and quiet place to stay.

Family

2/10

Poor

17 Oct 2025

Stephen

We checked in early hours of the morning due to a late flight. On entering the room we were absolutely shocked to find out it was occupied. The half clothed occupant was extremely angry (rightly so) and equally confused as us. On complaining at reception the clerk didn’t offer any apology just gave us a different room.

During early hours the morning we were awoken by the maid barging into the room without knocking. On checkout I complained and also no apology offered. I was told we’d have to wait until Monday to speak to a manager. I complained via my agent and after a week they informed me they had tried to contact the hotel on multiple occasions and they hadn’t replied.

Absolute shocking customer service and an embarrassment of a hotel. I recommend anyone to look elsewhere if you value any kind of basic privacy.

8/10

Excellent

10 Oct 2025

Sean

Didn’t eat breakfast, provide shuttle to airport

Self

10/10

Exceptional

10 Sep 2025

Brigitte

Super clean and comfortable hotel!!!! :) The buffet breakfast was amazing and had so much selection!!! I love this place :)

Business Self

10/10

Exceptional

28 Jul 2025

weida

Quite friendly employees, convenient place

Business

10/10

Exceptional

09 Jul 2025

Laura

Gorgeous, spacious hotel

We were pleasantly surprised by how very lovely and spacious our room was. It exceeded our expectations, with 1 1/2 baths, many nice toiletries and it was spotless in cleanliness. The only minor complaint is there must be over dozen light switches and I had to ask a worker which switch shut the light off above a bed and it even took her a minute! Don’t let that keep you from staying here - I wish I had a longer stay.

Friends_and_family Friends

10/10

Exceptional

08 May 2024

Paul

New, good service and services. A really clean, friendly and comfortable hotel.

Business Self

2/10

Poor

30 Dec 2023

Mondriquez

The original blanket and pillows on the bed was full of hair. I requested new a new set but that set was exactly the same. I recommend getting different blankets and possibly getting new washers and dryers.

Partner

10/10

Exceptional

12 Dec 2023

Mark

Pleasant times

Came to see Christmas Market

Friends_and_family Friends

6/10

Pleasant

26 Nov 2023

Sylwia

Shower didn't work

8/10

Excellent

11 Sep 2023

damian

Air condition wasn’t working properly and it was extremely hot in the room

Leisure Family_with_children

4/10

Poor

08 Apr 2023

Agnieszka

Never come back

Dirty, teared towels, broken toilet, limestone in shower. Separate matress on double bed (that likes spreading out). Room card often does not open your room, need to try few times before every single open. Invoice problems, expensive breakfast. Rude front desk service
Props: honest manager

Business

6/10

Pleasant

18 Sep 2022

Grace

It’s a solid hotel, no bells or whistles, very basic

Business_and_leisure Self

8/10

Excellent

05 Aug 2022

Ewelina

Overall experience possitive. We only came for overnight stay.

Friends_and_family Family

10/10

Exceptional

05 Jan 2022

Roman

Everything’s alright

Business_and_leisure Self

10/10

Exceptional

05 Apr 2021

Pavel

Clean modern room and exceptionally helpful staff. Would stay there again.

Business

10/10

Exceptional

05 Mar 2021

Verified traveler

Great service and I was greeted with a bottle of champagne which was a nice touch.

Business_and_leisure Self

8/10

Excellent

19 Jun 2020

Verified traveler

Room was not cleaned during 1 week stay.
I didn't ask it neither.

Overall is nice and good place to stay.

Business

8/10

Excellent

07 Oct 2019

Verified traveler

訪問先のすぐそばのため、出張で利用しました。スタッフの方は親切でした。

10/10

Exceptional

26 Sep 2019

Matthew

Amazing breakfast

I chose to stay here as i needed somewhere overnight after a late flight to the airport. It was only a short drive, but i had no other reasons in the local area.
The hotel was very good, the rooms a decent size, and included a bottle of water. There was a small fridge in the room which i disconnected as i didn't need the noise from it.
The breakfast was amazing - including a chef to cook eggs any which way you like. There was such a variety of hot food, cold meats, fruits and continental options.... i would go back just for that.
The staff were friendly, and the place was clean.
I parked in the car park and was charged 35 PL - about 7GBP

10/10

Exceptional

11 Sep 2019

Verified traveler

Great place. Very clean, friendly staff. Great location. Would stay again.

10/10

Exceptional

21 Aug 2019

Verified traveler

Great business hotel in Wroclaw Technology park.

Great business hotel in Wroclaw Technology park. Clean and functional. Great breakfast buffet.

8/10

Excellent

27 Jun 2019

Verified traveler

Good location near to airport and ideal to catch an early flight.

Business

10/10

Exceptional

09 Mar 2019

Verified traveler

Fast and extremely nice service. Brilliant value for money!

Business_and_leisure Self

10/10

Exceptional

07 Nov 2018

Dariusz

Great hotel.

Great stay.

Partner

10/10

Exceptional

14 Oct 2018

Lee

Nice & Quiet

Pleasant area for a quiet weekend break, situated in a business area. Staff good, breakfast good & we were allowed a late check out as our flight left at 19.00.

10/10

Exceptional

08 Oct 2018

stephen

Very nice

Good breakfast, friendly staff, good wifi.

8/10

Excellent

29 Sep 2018

Dave

Good

I had an early flight so was unable to check the breakfast out, however the dinner was great although it took a while to arrive, the staff were very pleasant and attentive, room was clean and tidy and comfortable, it was about 10-15 mins drive to the airport so brilliant for me. The only negative for me was the hotel offer a massage service which I tried to book but was told approx 30 mins later that it wasn’t available. In short a well situated hotel for travel and generally great

10/10

Exceptional

30 Aug 2018

Noname

Very helpful front desk staff. Clean rooms. Only disadvantage was not-so-good access to the public transport system due to it's location.

10/10

Exceptional

08 Aug 2018

Chris

Location was great for where I was working, no issues with room was as I would expect, reception staff were helpful, and the bar meal was great. would most certainly stay again when the need to work in this area is required again.

8/10

Excellent

16 Jul 2018

Lola

functional hotel

good hotel, clean rooms, polite service
bed was a little small but nevertheless does what it is designed for

6/10

Pleasant

21 Jun 2018

Barry

Clean modern hotel a little bit off the beaten track but not far from airport service in restaurant was terrible other staff very helpfull

8/10

Excellent

17 Sep 2017

George

Two days in Wroclaw.

Generally speaking the hotel was fine, the staff were helpful, but some of the hotel reception staff's English was very weak.
The evening meals were very nice and reasonably priced, but I have agree with other reports that the breakfast is nothing special, in view of the price. On both mornings there was a hotplate with frying pans and a large dish of eggs, I presume for fried eggs and omelettes, but no kitchen staff.

Family

2/10

Poor

20 Feb 2017

Grace

Swindle

My meals were charged twice, once to the hotel room and also separately to my credit card

10/10

Exceptional

18 Sep 2016

John

Nice Hotel for the business traveler.

The room was very clean, the bed was not very comfortable for me. They use much thinner mattresses then we do in the US. The AC was not very cold, but you can open the window and get nice fresh air. I found the shower was very slippery, and the hotel bought a non skid mat for me, that was great. Not far from the largest mall in the city, buses to city center, a train station is also near by. There is a restaurant in the hotel, nothing much else near by. There are two small stores that you can get food and snacks as needed. I'd stay here again.

Family

8/10

Excellent

26 Feb 2016

Jeremy

Good business hotel

This was a business trip. Wroclaw city center is beautiful, but this hotel services an industrial area to the west of the city. It is conveniently located for bus routes to/from the city centre and the airport.

This is one of the largest and brightest rooms I have stayed in for a long time. The area is quiet enough that I could sleep with the window open, which is not often the case with city hotels.

10/10

Exceptional

28 Sep 2015

Tom

Staff very nice.

I found the staff to be very nice people and obliging. I enjoyed my stay very much because of that.

6/10

Pleasant

08 Sep 2015

Verified traveler

Close to work

Booked hotel on basis that it was very close to where I was going to be working. Not a good decision as there was nothing in the surrounding area apart from offices!
First room I was in the a/c didn't work (outside temperature 36C). Second room it worked but only on highest speed and if I switched it off it could only be turned on again by twisting the control unit. I then discovered that the shower head couldn't be adjusted above waist level. I asked for this to be fixed, they said it was but the next morning it fell apart. After another complaint it was fixed.

8/10

Excellent

24 Aug 2015

Joseph

Very good hotel close to airport

Very nice hotel and a surprisingly excellent restaurant with great service.

Partner

2/10

Poor

23 Aug 2015

radoslaw

AVOID full of spiders and dirty! Stinks!

AVOID, AVOID , AVOID, . I stay in hotels at least 10 days every month for work( different countries) .This hotel is a disaster! The worse experience ever. I would prefer spend night in my car .I was booked to the room , when we discovered that the Air Condition does not work. They did not move us to the different room, and asked us to keep the window open, even though this was the hottest day in 120 years in Poland( 39.5 degrees). I was boiling, but that's not over yet. Keeping the window open would be ok at night unless the hotel did not organize the wedding the same night and did not make the smoking area just under my window! The all night swearing and smell of cigarette, followed with the 40 euro for the breakfast( or what was over left from the last night weeding). Thru the open window we had big spiders coming into our room. The hotel manager after many phone calls ( where I was in Italy) has offered us a free diner if we stayed another night but I would not stay even for free. AVOID, AVOID, AVOID, AVOID!!

8/10

Excellent

18 Aug 2015

A.B.H.

good price prestation relation

nico hotel

Family

10/10

Exceptional

28 Dec 2014

Anna

Nice hotel.

Good hotel, nice stay. Unfortunatelly restaurant and massage room was closed (Christmas time).

Partner

8/10

Excellent

13 Nov 2014

Katarzyna

nice place but huge extra amounts

not enough clean room huge amount for parking and breakfast rest was good - size of room staff design

Partner

8/10

Excellent

15 Sep 2014

Verified traveler

Was early, but room assigned to me was not clean or ready for new person.

6/10

Pleasant

13 Sep 2014

Jorge

Good when one has a car for getting downtown

Helpful ladies at front desk with positive attitude!

10/10

Exceptional

24 Aug 2014

mila

Great hotel!

Clean, quiet and great staff and service! Would recommend to families along with business people. I went with my family and they went above and beyond to make us comfortable from providing a baby cot to bringing a big jar of milk for my baby! Would stay again

8/10

Excellent

28 Jul 2014

Adrian

Close to the airport

Just needed an overnight stay with an early start hotel sorted out an early taxi

4/10

Poor

15 Jun 2014

miss mac

Uncomfortable, basic, noisy, get what you pay for

Stayed here after having surgery, first had to complain as they put us in a twin room not double, they switched us to a double where the aircon didn't work, informed reception and were told a technician would be out... That never happened, moved to another room, the shower was covered in line scale and the actual outside surround was dirty where not thoroughly cleaned. Beds are uncomfortable as are the lumpy square cushion type pillows... They provide tea, coffee and sugar yet no milk in any if the 3 rooms we were in. Noisy all three nights and a late function/party the last night ruined the stay further.

10/10

Exceptional

08 Jun 2014

natalia

clean, nice staff. i would recomend to friend, high standard with good value for money

Partner

10/10

Exceptional

06 Jan 2014

Paul

4 stars

Great staff and very helpful getting around. Very nice inside and spacious rooms

Family

4/10

Poor

14 Dec 2013

Nelson

Don't Take Room 109 over The Kitchen

I chose this hotel because it is located in a business park where I had an early morning meeting. The room was pleasant-looking, but too hot. I had to open a window in December to bring the temperature down so I could stop sweating. My room unfortunately was also located above the kitchen, and the noise of pots and pans, carts rolling and people talking came though the floor loud and clear. When it was almost midnight, I called reception because I couldn't sleep over the noise. Fortunately, at midnight the crew went home and I could sleep. However, at 6 am they began the same noise as they prepared breakfast, and woke me up. The main purpose of a hotel is to have a place to sleep, and unfortunately that was almost impossible in this particular room.

8/10

Excellent

27 Nov 2013

TAKA

Very quiet hotel!

Wifi connection should be improve.

10/10

Exceptional

15 Nov 2013

karendean

good hotel

8/10

Excellent

29 Sep 2013

Verified traveler

Great Buffet Breakfast

We only stay for one night. The staff was friendly and the room is clean.

Family

10/10

Exceptional

04 Jun 2013

Aggie

Great hotel for tourists and businesses.

Fantastic location (very close to the airport); very clean, pleasant room with all facilities at the reach of your hand. Very professional and nice staff ready to help at any time.

10/10

Exceptional

29 Jan 2013

Bart

Really nice hotel

Friendly staff, clean rooms, nice atmosphere, worth money

8/10

Excellent

16 Jan 2013

Paul

Close to the airport

Rooms very comfortable with flat screen TV, couple of English channels, coffee making facilities, good free Wi-Fi. Fitness suite, didn't use restaurant so can't comment on that. Lidl next to hotel so handy to pick a few things up. Ideal for me working out of the airport all week and just a 10 min taxi drive away (7-12 euros depending on time of day).

8/10

Excellent

14 Jan 2013

Andy

Friendly staff, but ROCK hard beds

First impressions were good. Clean, friendly and welcoming. The main problem was the bed. It was rock hard! The second night, I folded the quilt over and laid on top of it which made it slightly more comfortable. Free WiFi was good, with strong signal. I felt that the menu was slightly limited, but I am a fussy eater. The staff were very helpful, and I did feel relaxed and at ease. I would use the hotel again, but hope the hotel had received enough complaints about the beds, that they would have changed them!

10/10

Exceptional

18 Dec 2012

Verified traveler

Overal very good

Good hotel, close to the airport. One point for improvement is the food excellent presentation missing taste..

6/10

Pleasant

18 Oct 2012

Mrs Munday

Nice hotel, not great for transport

Hotel was really nice. Modern, clean and staff were friendly.There wasn't much public transport into and around Wroclaw from the hotel, meaning taxi's were a must. Hotel food was quite expensive in comparison to other places I ate in Wroclaw, but I presume this was because it was a 4 star hotel and guests didn't have other options for food close by. If you want to get about easily stay in the Wroclaw centre.

10/10

Exceptional

14 Jan 2012

Damir

Hotel Diament Wroclaw, much for the money

I tend to be in four or five star hotels, seldom in tree stars like this one, but the quality of this hotel can easily compare with many four star hotels. The room is large and modern and the only thing missing for it to get the four stars is the mini-bar in the room. It’s a very good hotel for the money, about 4-5km from the city center. Recommended for those who have a car, easy to find parking outside hotel for free.

6/10

Pleasant

19 Nov 2011

jean

hotel diament wroclaw

the hotel itself was very nice clean and modern. the food, if you eat in the hotel restaurant was excellent. the location was very disapointing, the hotel is in the middle of an industrial estate, with a lot of buildings still being constructed, no shops or restaurants within walking distance only a lidl store, if you want to go to a shopping centre you have to use a taxi, the nearest being approx 4km away. i personally for that reason would not use that hotel again

8/10

Excellent

26 Jul 2010

Bob

Worked for me - beware the bar closes early!

I was visiting a company close to the airport - so the location of the Diamant was more or less halfway between where I needed to be for work purposes and the city centre. Also - I like a good walk so the 4 miles or so to the city centre was just about right and taxis are not expensive and I expect the buses etc. are even cheaper

Only disappointment was that the bar was closed at 10:30PM Sunday - so no night cap!

10/10

Exceptional

25 Jul 2026

Wladimir

Alles bestens kann ich nur empfelen.

10/10

Exceptional

21 Feb 2026

Magdalena

Slept so well that I actually overslept 💖

Self

8/10

Excellent

26 Jan 2026

Manuel

Qualità prezzo molto buona

10/10

Exceptional

03 Jan 2026

Guillermo

Good and comfortable hotel very convenient for WRO airport, comfortable room, only if more comfortable pillows for better sleep and a night light in the bathroom, this will help to avoid having to turn the bright light on when using the bathroom during the night. In general is good value for your money.

Friends_and_family Family

8/10

Excellent

27 Nov 2025

Geert

No special remarks

Business Self

10/10

Exceptional

13 Nov 2025

Magdalena

A returning guest :)

Self

10/10

Exceptional

02 Sep 2025

Adrianus

Mooie, schone kamer met prima werkende airco. Geen ontbijt geserveerd omdat de Lidl met lekkere broodjes om de hoek ligt. Waterkoker en kopjes + glazen aanwezig.
Zeer rustige ligging.
Trein Muchebor maar Wroclaw Główny gratis, net als al het overige O.V. in de stad, mits 65+er.
Aanrader!

Partner

10/10

Exceptional

18 Aug 2025

Sara

Bell'hotel a 15 minuti dall'aeroporto

Bell'hotel, personale gentile, pulizia impeccabile

Business

2/10

Poor

12 Aug 2025

Geert

Cleaning issues

Today 12th of August Room 343 : The cleaning people did not clean my room, for 2 times this week and no fresh towels, no fresh blankets ... What kind of 4* hotel is this ? I informed reception but the staff does not care for my problem, they look at me with quite arrogant eyes, as if this is only my problem and not her´s. This is not the right behaviour for this situation, and certainly not professionel. Please train your cleaning people because they do this on purpose, they laugh with me in the corridor, and also train your reception staff. They should take my complaints serious, I dont believe that the management is aware of this kind of bad services.

Business

6/10

Pleasant

23 Jul 2025

Timo

A average hotel in Wroclaw

A average hotel with very pricey breakfast. Luckily we had a fridge in our room and could fix a small breakfast ourselves.

Good location.

Very bad insulated walls, we could hear a normal voiced discussion from next room… very bad

Partner

8/10

Excellent

01 Jun 2025

Marie

Virkelig flot og godt hotel. Grundet til jeg ikke har sat den på fremragende er lokationen.

Leisure Family

6/10

Pleasant

11 Mar 2025

Geert

The hotel is very good for the price I paid

The hotel is very good for the price I paid in February, but would not take it for the current price in March. I stayed 2x 10 nights so I know the place. Room is small and the Bathroom more then ok, bed bit hard for me but most people will like it. I would prefer boxspring and a topper (3 layers) like most american hotel chains have. The restaurant is disappointing, it has everyday the same meals and it is a warmup kitchen. Breakfast on the other hand is very complet. I always have trouble when I check out, they only print a totals bill for food and beverages, but accounting dep in our company needs the detailed bill. I told them twice when I check in and out, but I need to ask everytime couple of days later to get the details and that gives me trounle for my cost declaration. They seem to be not willing to do it only zfter complaints I get it days later.

Business

10/10

Exceptional

09 Mar 2025

Sophie

Nice

Business

10/10

Exceptional

26 Feb 2025

Marcel

Scherp geprijst

Net hotel, 15 min van vliegveld. Goed ontbijt

Business

10/10

Exceptional

16 Feb 2025

Miriam

Ich war mit meinem Aufenthalt in diesem Hotel zufrieden. Das Zimmer war sauber und schön eingerichtet. In unmittelbarer Nähe befinden sich ein Lidl, eine Orlen-Tankstelle sowie Bus- und S-bahnhaltestellen, die in etwa 8 Minuten zu Fuß erreichbar sind. Die Anbindung zum Stadtzentrum ist ebenfalls hervorragend.

Leisure Partner

8/10

Excellent

14 Feb 2025

Geert

Hotel heeft een zeer goede prijs/kwaliteit

Hotel heeft een zeer goede prijs/kwaliteit verhouding en ik zal het zeker terug boeken, maar is eerder 3* dan 4*. Bed is mij iets te hard maar zeker een goed stevig beter bed. Restaurant verrassend lekker.

Business

8/10

Excellent

09 Feb 2025

Geert

Zeer goed voor de prijs die je betaald.

Zeer goed voor de prijs die je betaald. Restaurant is top. Wel afgelegen voor mij was dit geen probleem want dicht bij kantoor. Geen restaurants in de buurt. Met uber 15 minuten naar centrum en 15 minuten naar airport.

Business

8/10

Excellent

23 May 2024

Chaitanya

Its a decent and clean hotel. Only walls are bit thin and can hear sound from other room

Leisure Family

10/10

Exceptional

24 Mar 2024

Marius

Sehr gut

Business Self

10/10

Exceptional

26 Dec 2023

Nicolas

tres bien

Tres propre
Chambre jolie et spacieuse

Business

10/10

Exceptional

18 Dec 2023

Renee

Great hotel

Nice hotel about 11min from the airport. Had a late arrival. So perfect hotel With a reasonable Price.

Partner

2/10

Poor

05 Aug 2023

Lars

Terrible hotel

Terrible hotel. we arrived very late and expect to be able to sleep for a long time as we had driven from Ukraine and have lived with air raid alarms for many days. at 07:45 a craftsman started drilling in concrete and we were woken up immediately. the craftsmen continued with the work and we chose to leave the room. we complained to the hotel and were offered a small discount on the morning food. we declined and left the hotel very tired. When we were driven, the hotel called and offered free morning food, but we were driven. They should pay our money back. They do not treat their guests decently.

Partner

8/10

Excellent

31 Jul 2023

Giuseppe

Hotel nel verde vicino alle miniere di sale

Camera spaziosa con doccia . Mancherebbe solo balsamo e una crema corpo . Parcheggio comodo e gratuito . Da ritornarci

Partner

10/10

Exceptional

07 Jun 2023

Verified traveler

Rapporto prezzo/prestazione eccellente

Ottimo albergo, vicino all'aeroporto, benzinaio e dista comunque solo 20 minuti in auto dal centro, posizione strategica.
Camera pulita, letto comodo, confortevole e parcheggio per l'auto.
Ottima scelta per un soggiorno di lavoro o di passaggio.
Consiglio

Partner

8/10

Excellent

06 May 2023

konstantinos

The hotel is about 10 min by bus from the city center .
They did not provide cleaning in the rooms on daily basis ,,I stayed 4days and they clean the room just one time .
The hotel generally has good services and the price is value for money!!

Partner

8/10

Excellent

29 Jul 2022

Timo

Bra hotell-Nice hotel with bad(urine) odor in bath

Ett bra hotell i Wroclaw. Lite onödigt dyrt hotell för våra ändamål men vi vill ha AC på rummet. Hälsade på vänner i Wroclaw och denna hotell ligger på rätt sidan stan.

Väldigt bekväma och breda sängar. Industri/företagskvarter, så inga fina stråk för promenader här.

Badrummet var rent och fräscht men det luktade urin där. Städpersonalen har väl glömt att tvätta runt och själva toalettstolen. Eller så läckte avloppsrören någonstans. Men vi överlevde.

Väldigt dyr frukost, rena Danmarks priser (dyrare än Sverige) så vi nöjde os med snabbkaffe och mjukostfrallor. Vi skulle ändå få frukost, båda dagarna, hos våra vänner.

Alltså, det gör inget, men sängramen/fundamentet var mörkbruna, men gavlarna var omålade, änden på spånskivan syntes. En struntsak, men lätt att fixa med lite färg.

Generellt inga stora grejer att klaga på. Bara en positiv upplevelse, generellt.

Vi absolut rekommenderar Park Hotel Diamant till alla och kommer alldeles säkert att själva använda det i framtiden när det passar våra behov (då kan jag ta med en burk mörkbrun färg med mig ;))

Partner

2/10

Poor

30 Mar 2022

dirk

Absolute schweinerei

Wir sind dort angekommen ohne einen Aufenthalt zu bekommen

10/10

Exceptional

25 Mar 2022

gilles

as usual, excellent, nothing more to say.