Galeria Italiana Apartments

Poland , Wroclaw
Wroclaw, Ul Wiezienna 21
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20 reviews shown

6/10

Pleasant

01 Aug 2025

Katarzyna

Amazing location just steps away from the Market Square, restaurants, clubs and all the sightseeing.
Hard to figure out how to get in the first time. The access is confusing. Could do a better job at decorating, covering the big windows. Half of the chairs in the kitchen were wobbly and one of the showers was draining very slowly. Construction throughout the hollways leading to the property.
Would I use it again? Probably yes, just because of the location and eight persons apartment option.

Leisure Friends

10/10

Exceptional

20 Aug 2024

Inna

Great place. We stayed with a family of 4 in Apt. 13A. Big, clean, modern place. AC works perfectly, instructions how to get the key wee timely and clear. Elevator works well. The location is amazing

Family_with_children

10/10

Exceptional

29 Mar 2024

Thomas

Excellent stay and location

Really nice flat, massive in size and very central location

Friends_and_family Friends

10/10

Exceptional

18 Dec 2023

Mike

Perfect Location

These apartments are perfect for a short stay. They are a little dated but that does no take away from the positives. No problem with check in and no issues during stay. I’ll recommend these apartments to my friends.

Friends_and_family Family

8/10

Excellent

01 Dec 2023

Helen

Well situated property which was spacious. Only complaint was the double quilt was tiny and curtains transparent so we had a street light shining in our room all night

Leisure Family

10/10

Exceptional

24 Oct 2023

Colin

Well positioned.

Leisure Family

6/10

Pleasant

13 Oct 2023

Mary

This property's location is excellent.

Otherwise, the apartment was not great. Three main complaints:

First, the pictures have nothing to do with the apartment. Our apartment looked nothing like the pictures. The rooms are okay, but definitely run down. For example, our shower doors didn't actually fit the shower so they left a gaping hole so you had to be careful not to spray the floor. Just don't expect bright, shining, decor -- it's not there.

Second, the check in process is online. So a few days ahead of time you get a random email telling you to click the link to check in and asking for passport info and stuff. I was completely uncomfortable with that and decided to wait to check in in person when I arrived. Except, there is no reception to check in at. (Maybe they have a desk that is open for a three or four hours in the afternoon but I didn't actually experience that -- just heard about it). This means that I arrived without any check in information and I had a heck of a time checking in without decent cell reception and the weird online check in in my junk mail folder which I couldn't access on my cell phone...

Third, because there was no reception desk, I was unable to complain about the drunk teenaged boys who were staying in a room above us and were throwing toilet tissues onto our balcony. Also, the really thin walls kept my son up all night with a different group beside us -- drink teenage girls. Sigh.

Leisure Family

8/10

Excellent

30 Sep 2023

Alicia

Stayed 3 nights while in Wrocław. Easy location from the square
Was a little noisy at night and the automatic light from hallway shone in to room
So if someone walked by the light turned I

Leisure Friends

4/10

Poor

23 Jul 2023

Verified traveler

Don't arrive between 8pm-10pm

Sadly there were several issues.
1. Arrived at 8.30pm. Reception closed at 8pm. Night porter starts at 10pm. A two hour gap of no check ins. Ridiculous!
2. The night porter's phone was on silent so didn't notice my numerous missed calls. One job to do!
3. The apartment doesn't live up to the photos. It was very tired. All the taps were loose, as we're floor tiles.
4. It was very warm in there but only one fan.

Friends_and_family Family

6/10

Pleasant

17 Mar 2023

Daryl

Check in went fine, parking, i got lucky, thats the only way to get a good spot near there, there is NO hotel parking. The building is odd and we had to walk around it to get to the door for my room. There is a remodel happening so out in the halls is a bit messy. No elevator. The room was huge and had a great kitchen and was clean. The beds were not the most comfortable but were ok. The cleaning lady was a little mad at us for staying past 10....we got tied up at lunch waiting-non an order. The location is great. The price is good for what you get. I would stay here again based on location and room size. I recommend better mattresses and German style blankets. Also there is a washing machine , you will need soap and i dont think its a dryer also.

2/10

Poor

04 Aug 2020

Sinead

Horrific communication

I was unable to go because of the corona virus. I wanted to get hold of the property to change my booking to next year but they refused to answer any phone calls or messages from both me and hotels.com. I’m totally disgusted that I have to pay full price for the booking even though I wanted to change it to next year.

Friends_and_family Family

8/10

Excellent

19 Dec 2019

Dorota

Very convenient location - close to restaurants, shops and Christmas Market

Friends_and_family Family

6/10

Pleasant

19 Aug 2019

Jeffrey

3 of 5

Good: great location to the centrum. Bad: it was very loud and hot and probably could've used a touch up. We found it kind of hard to find at night. The receptionist was nice and helpful and the underground parking is a plus.

Family

8/10

Excellent

04 Aug 2019

Dianna

Good location right near the main square.

Hotel was in a great location very close to the main square. Also had delicious ice cream just downstairs and lots of restaurants all around. Room was nice and spacious with a living room, kitchen, and two bedrooms. The second bedroom had two twin beds which was perfect for my kids. The apartment seemed a bit older and could use a few things - blackout curtains would be nice as the room was bright in the morning and the shower could use a some updating as it was leaking and would not drain properly. Other then these minor issues the apartment suited our needs, was in a great location, and was a great price.

Family

8/10

Excellent

04 Aug 2019

Shirley

Good location, poor wifi

Large, well equipped apartment and great location. My only complaint is poor wifi and no fan. I would still recommend this place.

Partner

6/10

Pleasant

22 Jul 2019

Verified traveler

Great location, big comfortable apartment.
Wifi not working properly.
Problematic parking.
Beds were not what we ordered

Leisure Family

6/10

Pleasant

13 May 2019

Leah

Excellent location, close to all amenities, and main square of Old Town. Staff was friendly. Our room was clean, but very dated and worn out. Beds were not very comfortable. This is a good value for the price point that we paid.
Thanks very much,
Keith and Leah
Calgary, Canada

Partner

8/10

Excellent

12 Dec 2018

Verified traveler

Very spacious in a nice area comfy and warm friendly helpful reception very handy having restaurants underneath apartments

Leisure Friends

8/10

Excellent

04 Dec 2018

Aldo

In the heart of the centre.