GU Hotel

10/10

Exceptional

07 Oct 2025

Tamas

All good

2/10

Poor

21 Sep 2025

kim

The mman at reception was rude an fighting with me for asking questions i have reported it to the manager then they gave us a room that was not cleaned an then we had to go bk down stairs to sort another room were the other member of staff had to deal with as the one was shouting an clearly swearing in his language i have video

Leisure Partner

8/10

Excellent

13 May 2025

Terry

Great location.

Enjoyed my stay which was for 12 nights.
Great location, without being to noisey. Value for money. Buffet breakfast included a wide range to select from.
The only downside was that the bed was too hard.

Self

6/10

Pleasant

13 Feb 2025

Haque Khandoker Mohd

Great stays

Great Location and Lot of foreigners from western countries. Hotel employees are very helpful. It is quite busy place to handle.

6/10

Pleasant

10 Feb 2025

Terri

The GU is part of the Gig hotel. The Gig is where the pool and breakfast is. The room in the GU was standard good size with a hard bed. Was cleaned and refilled daily. Do not bother getting breakfast there. The eggs are cooked and stacked up so cold all the time unless you get an omlette. Even the Asian buffet is cold. The fruit is good though. I’ve been to buffet in other Asian countries and they are better. Can’t fault the service of the staff though. Room was always clean and staff polite.

Leisure Partner

10/10

Exceptional

14 Mar 2020

Verified traveler

clean，friendly,helpful, fair price, big swimming pool, good breakfast, very convenient location.

Leisure Self

8/10

Excellent

06 Mar 2020

john

No view

Good Hotel only thing is there's no view out the window just a view of it another window meters away apart from that you get to use of facilities of hotel next door

Self

8/10

Excellent

28 Feb 2020

Verified traveler

Good

Hotel is in very central area. I would stay here again. They only downside is the shower has very weak water pressure and the window in the room has very little sunlight because it opens onto an alley way.

Friends_and_family Friends

2/10

Poor

26 Jan 2020

David

Not bad

Service was good. Hotel is not bad condition. If your looking for a place to party then this is it.

Friends_and_family Friends

4/10

Poor

27 Dec 2019

Joe

The only thing I like is the location of he property.
Unfortunately all other services such as hotel reception, pool, gym, restaurant etc. are located across the road at the other hotel; i.e. The GIG Hotel. This should be properly communicated!

Leisure Family

10/10

Exceptional

22 Jun 2019

JEFFREY A.

First time in GU Hotel and was very happy.

Friends

6/10

Pleasant

19 Mar 2019

Roger

Great location and average room with problems.

Hotel is in great location. Easy walking distance to Bangla Road and the beach. Plenty of restaurants in the area.
Can hear any noise in the hallway and there was a lot. Shower had some mold/mildew in between some wall tiles. Air con control was not adjustable. Full blast cold or had to turn off when room was freezing. Ate at Gig Hotel buffet breakfast (across the street and part of same hotel complex where the front desk is located). Got sick and felt bad all day.

Partner

10/10

Exceptional

08 Mar 2019

Verified traveler

Lovely pool great view from it & the staff where great would defiantly stay there again great location

Leisure Self

8/10

Excellent

20 Feb 2019

Md

The hotel has two name GIG and GU Hotel, which is confusing. Essential things like toothbrush not provided.

Very good thing was that the hotel near bangla road and patong beach. The hotel below have massage and surrounded by restaurant

Leisure Self

10/10

Exceptional

10 Feb 2019

Ross

Very comfortable and close to shopping and entertainment. Staff very friendly and helpful. Nice pool. Highly recommend.

10/10

Exceptional

08 Feb 2019

louise

Stunning pool & view

Great price great room and pool

Friends

10/10

Exceptional

28 Dec 2018

V

Great hotel, it’s owned and operated by GIG hotel, just opposite the GIG hotel. Great Staff , attend to your needs promptly. Sauna, Swimming pool and decent gym. 2 mins walk to Bangla, but quite inside. Overall will stay here again. I even used their swimming pool and sauna services after checking out. Also checked me in early with no extra cost in the peak season.

10/10

Exceptional

25 Nov 2018

John

the staff there were very nice and welcoming and helpful. would come back again

Friends

10/10

Exceptional

09 May 2018

francis

Best hotel that ive ever stayed in thailand

Excellent hotel I was really surprised when I got to the hotel staff where so nice and friendly on check in got my key and my dream vacation started at the gu hotel.the gig is there main hotel and gu is just a short few steps across from each other. The highlights of my vacation was the gym and the pool on the roof which has such amazing views across patong beach and the nightlife area.in my opinion if your thinking of the staying in patong/bangla area try the gig/gu hotel you wont be disappointed what a fabulous hotel and a very well trained hotel staff always smileing and happy.

10/10

Exceptional

07 Apr 2018

Mark

Value for money

Great hotel, great area close to everything

4/10

Poor

13 Jan 2018

Michael

No no no!!

The one and only good thing about this hotel staff was the tour/ticket lsfy who is amazing! The phone, tv, shower all didnt work properly ir at all. The sheets were in fact dirty. The desk staff is not only incompetent but just lazy and rude. I stay at hotels in Phuket and atound tmThailand at least teo months every yesr and this is the secibd worst stay ever.

6/10

Pleasant

09 Nov 2017

P

Nice Hotel

the staff were very helpful. the hotel near the Jungceylon. Hotel is clean . Deliciously. ABF

2/10

Poor

12 Jan 2017

Gregory

Very bad hotel not worth the money

My wife and I checked in and noticed right away that they had not cleaned the room. The pillows smelled like sweat and the room was very small. My wife complained to the staff and they changed our room. For over $100 a night it is not worth the money. The free WiFi is terrible. We went to Starbucks every day to use our laptops because we could not get online inside the hotel. Three years ago we stayed at this hotel and it was great but not now. Also there are a lot of people yelling on each floor until about 5:30 am from drinking and the hotel says nothing. Do yourself a favor and check around before you book at this hotel.

Partner

10/10

Exceptional

10 Jan 2017

rosetta

Great hotel

The best 3 star hotel I have ever staye in, position was perfect , walking distance to shopping centre, to Bangla rd, many restaurants and bars, but not too loud with music during the night, as everything doesn't close until the early mornings. Amazing pool and sauna. Super helpfull and friendly staff, don't be fooled buy the cheap price highly recommend to anyone

2/10

Poor

07 Jan 2017

Ottar

They are stealing!

The room had a window with a wiew to another window - 1 meter away. The pool is NOT in the same building! The worst: The maid is stealing!! When I checked out, I forgot 1 liter of White Bacardi Rum, and 2 x 1,5 litre bottles of Cocacola zero. The manager looked in to it after my second return to the hotel(forst return was the same day I was missing my bottles). The room was still free and the bottles was gone after the maid had cleaned the room(in so many ways). When I returned the 3. time, the reseption had 2 bottles of coconut oil(?????) for me! What?? This is the worst hotel. NEVER book this!! And another thing: They charge 1000Bath for guests that haven`t been registred at check in. What other hotel in Patong would do that?

8/10

Excellent

30 Oct 2016

vinu

we@sansabai

decent hotel,best part can use all facilities of Gig hotel as it is under same management.

Partner

6/10

Pleasant

20 Oct 2016

Dave.On.ice

Decent hotel, excellent location.

The WE hotel is a budget extension of the much nicer GIG hotel.

You even check into the WE at the front desk of the GIG hotel.

This means, all the amenities of the GIG come with your WE stay.. however, the rooms are vastly different.

Personally, it was fine for me.. however, I was expecting a nice mattress to sleep on, and the mattress I had could be confused with an oak table. Hard, unyielding, and gives sleeping pleasure to no one with a pulse.

Other than that - the food was good, the electrical outlets compatible with euro & US power adapters, the location was central and the gigs amenities (other than the bed) were very nice for a 3 star hotel half a block from Bangla Rd.

10/10

Exceptional

24 Jun 2016

Mark

Great spot

Great spot , not far from everything, room was cleaned spotless everyday,the use of the pool and facilities of the Gig Hotel was fantastic. We the staff were exceptional and accomodating , will go back again as this was my 3rd time at the We Hotel and will recomend to my freinds!

10/10

Exceptional

05 Jun 2016

Kelly

Nice new hotel.

The hotel is conveniently located. Not far to shopping (10 min walk), close to nite life but far enough away as not to be too loud. Close to restaurants.

6/10

Pleasant

31 May 2016

Ranjit - Muay

Stayed 02-Jun-2015 3-nights in Deluxe room 703.
(Good experience from previous stay in May-2014 when checking out, coincidently from the same room, a massive powercut hit the whole sub-district. The porter carried our 3-bags down 7 flights of stairs for us).

Large, well furnished room with electronic key-card entry. Good shower & bath.
Swam in the rooftop pool.

Stayed here to do Thai boxing at the nearby Nitah gym (as last year), however it had since closed down. Good night market 5-minutes walk one way, nightlife 5-minutes the other way.

Good selection for breakfast, with chef for eggs, however one day they did begin to clear away breakfast but re-instated everything when I arrived at 10:10am.

Only a tiny balcony for drying wet clothes, no room for sitting.

Late checkout, even 1-hour has to be paid for.

4/10

Poor

07 Mar 2016

Juan

Need lots of work

As a hotel manager, I could not believe that this hotel had no Irons or Iron boards on offer to guest. and when calling the front desk for extra hangers, the answer was straight \"No extra hangers allowed\" .... seriously! Overall the staff was friendly and helpful but do not expect anyone to speak English. I asked front desk three days in a row to speak to the hotel general manager, he was in hiding......

10/10

Exceptional

15 Jan 2016

Fahad

Good hotel I like everything, book online cheaper

Hotel was so good, but prices on internet much cheaper than the lobby they asked double the price.

Family

4/10

Poor

12 Jan 2016

Chris

It was a building site, will be nice once done

Partner

8/10

Excellent

10 Jan 2016

colin

Only one pool

Great location hotel was being renovated didn't affect my stay only one pool!

8/10

Excellent

08 Jan 2016

Verified traveler

nice hotel,close to everything

Great friendly staff ,close to everything great rooftop pool .would stay again

6/10

Pleasant

16 Dec 2015

jasdeep

Good location with unfriendly staff

Hotel is located very close to walking street and patong beach. Staff is trained to charge exhorbitantly high from tourist and making calculation errors. Be careful to get your deposit back from the staff. They denied us to return our deposit with reasons that we are checking out 1 hour late and so our 500 baht deposit is forefieited.

Family

8/10

Excellent

09 Sep 2015

Verified traveler

Very nice Hotel great roof top pools. Good prices at the lobby bar and restaurant.

10/10

Exceptional

06 Aug 2015

Darren

Top notch Hotel and staff definitely stay again

Excellent hotel,everything i was expecting,very clean,extremely friendly staff and excellent location for me,in the middle of where I wanted to be,a short walk to Bangla road or a short walk to the quieter and more relaxing bars on Nanai road,jungceylon just a short hop away as was banzaan market,ideally located and no need to rent a Motorcycle..highly recommend it

8/10

Excellent

11 Jun 2015

wayne

We hotel @sansabai

Very clean and tidy room. Close to everything. Great staff

10/10

Exceptional

30 Jan 2015

Verified traveler

excelent location

location is perfect, breakfast with a lot of options, local and western
beach like 2 blocks distance, party place 1 block, shopping 1 block

6/10

Pleasant

17 Nov 2014

henri

location plus superior rooms equal good choice.

Great location . The hotel is divided in two blocks one for standard room, the other for superior. The difference exists. Still the standard rooms are ok..some renovations right now. Should be really good in a couple of months. For the price good ratio.

2/10

Poor

04 Oct 2014

Kevin

Didnt see any families or couples,

Good location, down road from Bangla. Not a family hotel by any means, not really for couples, more of a lone male tourist motel. Pay the little extra for a room with a balcony. Looking out your fake window to the shaft is depressing. Some rooms were damp. We changed to balcony room and felt much better.

Partner

8/10

Excellent

26 May 2014

Lausarus

Great location!

Overall I am very satisfied with the 2 nights stay. However, a note to all business travelers, this hotel does not provide ironing board and iron. Please do your ironing at home before check-in. Cheers.

4/10

Poor

19 Mar 2014

Rapunzel

We Hotel Patong Phuket

It was ok. Staff were nice enough.
Room was quite ok except for wood rot in the bathroom.
Breakfast was not so good but could not complain at the price.
Lift floor was always flooded from people coming from the pool but I'm being picky now.
It was ok for the price I guess.

Family

2/10

Poor

19 Mar 2014

Denz

Very Very Average

We only stayed one night, the rooms had a mouldy smell & were infested with mosquitoes.
The air-conditioning unit outside the room sounded like there was construction going on.
To add we had noise from other rooms , doors banging in the middle of the night. Defiantly not a place I would be returning to anytime soon.

For what we paid this was well over priced

8/10

Excellent

07 Mar 2014

denzilla

I liked it

A nice place to stay in the middle of the action, though this hotel is more set up for families. If you're looking to \"party\" look elsewhere...

Partner

4/10

Poor

14 Jan 2014

Nep

comfy bed , no windows, bad customer service

the bed is hard as tiles, no windows, air conditioner noisy, no any view, the customer service no understand english and they are not helpful. i told them as i got delivery and when delivery person come give them this 1000 Baht because i don't know what time he will come to wait for him and they told me as they are not keeping the money there, and then i told them ok pay to him 1000 i will pay you back when i come back still they refused and told me i should have to wait. and i waited 4 hours sitting on receptionist . bad customer service , each time guest come in they need 500 Baht which is totally different from other hotels in Patong. there is more great hotel less than this price neighbours like Bangkok hotel and Lantern with amazing customer service and great bed. i don't recommend this hotel to any unless who want to try what i said by your self.

8/10

Excellent

14 Jan 2014

Ziyad

Facilities: Typical; Value: Economical; Service: Professional; Cleanliness: Pleasant;
We lost power for 6 hours due to heavy rain. The hotel doesn't have back up generater

2/10

Poor

08 Jan 2014

Mark D

Awful - Would NOT recommend this hotel

1) Thieving staff. I left my room for 5 minutes and was in reception. I realised that I had left my mobile phone on my bedside table. Went back to room and it was gone. The sheets had been changed so the only person that had been in the locked room was the maid. Reported it to reception who were very unhelpful. Plus the fact no member of staff in the hotel can speak English to help. Reception staff just shrugged off the incident. Very unhappy and reported to Police. 2) Staff can't add up. Check final balance before leaving. 3) Reception staff speak no English and are very rude. 4) Very noisy hotel. Bedroom doors are so thin you can hear every noise in hallway. 5) Bizarre wifi system that needs you to enter a code every time you need to log on. These codes supposedly last 24 hours but rarely did, which meant you had to go back to reception for a new code. Only one code per person and you can't use the code across multiple devices. Very annoying. 6) If you need a taxi anywhere don't book it direct from the hotel they over charge.

Partner

10/10

Exceptional

05 Jan 2014

Verified traveler

Perfect Hotel & Location

I have been phuket 3 times and my 3rd time round stay was at WE hotel. I have previously stayed at resorts so I expected the worst from this Hotel. By far it was the best one. Everything about it was PERFECT. Staff were super friendly at all times. Rooms were good and location was just SPOT ON!! Will be staying there again next time round and ignore all bad reviews they are just to fussy! Price for the hotel was super cheap. Food was great and roof top pool was also great!

2/10

Poor

05 Jan 2014

Mark D

Awful - would not recommend

Would NOT recommend because:

1) Thieving staff. I left my room for 5 minutes and was in reception. I realised I had left my mobile phone on my bedside table. Went back to room and it was gone. The sheets had been changed so the only person that had been in the locked room was the maid. Reported it to reception who were very unhelpful. Plus the fact no member of staff in the hotel can speak English to help. Reception staff just shrugged off the incident. Very unhappy and reported to Police.

2) Staff can't add up. On check out we had unfortunately broken a glass and a coffee cup in our room so would be charged for them, fair enough, but would help if reception staff could add up the items correctly. They have me a break down of charges . The reception staff tried to make me pay over double but couldn't give me an explanation why. After much arguing they let me pay the correct amount.

3) Reception staff speak no English and are very rude.

4) Very noisy hotel. Bedroom doors are so thin you can hear every noise in hallway. I.e. Other hotel guests closing their doors, talking etc

5) Bizarre wifi system that needs you to enter a code every time you need to log on. These codes supposedly last 24 hours but rarely did, which meant you had to go back to reception for a new code. Only one code per person and you can't use the code across multiple devices. Very annoying.

6) If you need a taxi anywhere don't book it direct from the hotel they over charge.

Partner

6/10

Pleasant

22 Nov 2013

Cease

We hotel

Location is great, you get free water, free wifi which is always awesome when traveling out if the states

Partner

8/10

Excellent

18 Nov 2013

Eileen

Value: Great deal, Bargain, Fantastic; Service: Basic, Sufficient, Polite; Cleanliness: Pleasant;
Fantastic bargain! Pools were very clean and there are 2 to choose from.

8/10

Excellent

31 Jul 2013

Verified traveler

Nice bang for your buck!

The hotel was clean with a friendly and helpful staff.

6/10

Pleasant

16 May 2013

Verified traveler

Very close to bangla, not bad for the price but...

hotel is in brilliant a location, very close to bangla and jygon shopping center. Rooms were large enough but beds were hard, showers did flood (which did not bother me) at times you could smell the sewage (which did) and the air con unit outside my room was very noisy when running but i got used to that. The breakfast was ok but very similar each morning, stopped going after a few mornings. Roof top pool was great, a smaller and bigger one. Overall ok hotel, get what you pay for so in that that respect its pretty good, so many hotels in Phuket now id probably stay else where next time but if you need a cheap hotel close to bangla (no joiner fees at this hotel) this ones alright

Family

6/10

Pleasant

14 May 2013

low

not satisfy

the shower which either very hot or very cold and a small issue in the bathroom. there was smelly once enter the room .

8/10

Excellent

25 Apr 2013

Drunk again

Close to all patong nite life

Check in was quick and easy . Room was at back of building so I could not hear all the noise . So close to everything that you can walk to Good value Hotel for what you have to pay

8/10

Excellent

17 Feb 2013

Mohamed

in the heart of action

It was pleasant and I would go back to the same hotel again. in the hear of Patong. clean for 3 star hotel. very polite staff. safe.

8/10

Excellent

14 Feb 2013

Linda

great location...

Family

10/10

Exceptional

28 Nov 2012

Murray

Facilities: Nice ; Value: Bargain; Service: Outstanding; Cleanliness: Immaculate;
The hotel is located close to the night life, shops, and a nice stroll from the Patong beach, yet far enough away to enjoy a peaceful sleep.

8/10

Excellent

22 Nov 2012

Greg

Nice central lovation

Nice stay, beds a bit hard, but you get used to them, staff nice and friendly, will stay here again as I am a regular visitor to Patong.

10/10

Exceptional

16 Nov 2012

john

Facilities: Everyday; Value: Bargain; Service: as you would expect; Cleanliness: acceptable;
quieter than expected

8/10

Excellent

14 Nov 2012

Steve

Friend made me stay there

Great clean comfortable hotel, will stay there again!

Family

10/10

Exceptional

30 Oct 2012

Verified traveler

Close to Bangla Road and shopping centre.

This is my 3rd time I have stayed in this hotel this year. I am very happy with this hotel as it is very close to the Shopping Centre and very close to Bangla Road where all the bars and clubs are. The beach is only a 5 to 10 minute walk away. The Hotel is very nice rooms are very clean and spacious but the beds are very hard. The hotel staff are very kind and helpful. Did not have breakfast included as there are so many resturants and coffee shops close by the hotel. The swimming pool area is on the roof top and has 2 pools and overlooks Patong. I will be staying here at this hotel again at Christmas and will be booking with Hotel.com again. I recommend the Superior and Delux rooms only. (Don't book the standard rooms) as you don't get a balcony or windows.) Enjoy??

Family

6/10

Pleasant

28 Aug 2012

Gemma

good cocktail deals

2/10

Poor

14 May 2012

Verified traveler

Shower & toilet in one and did not drain whilst in use & ran through whole bath room. Noisy at night due to close pubs & clubs & other guests arriving back late & drunk

8/10

Excellent

02 Apr 2012

Joe Justin

Friendly staff

Room is clean.Staff polite and friendly.Location hotel nearby patong town area.

6/10

Pleasant

01 Apr 2012

Simin

Sanabay

Can't sleep at night, music all night till bout 4am.

4/10

Poor

21 Mar 2012

Tom

Be careful of the rooms.

The first night, my fiance' and I were put in a room which was in very bad shape. No wifi, old paint, like an old basement. The staff initially refused to move us but relented when we argued that they gave us a different room than advertised on hotels.com. The second night through the rest of our trip we were placed in a very nice room and with very fast wifi. The hotel was clean and the staff was friendly. Aside from the first night, we had no complaints.

6/10

Pleasant

27 Feb 2012

nice very nice

nice

very nice that i thought almost. maybe not that nice, but very nice.

Partner

8/10

Excellent

17 Feb 2012

Verified traveler

Good value for a very stilish and comfy room!

A very good valued hotell! The brekafest is average and a little boring. The roof top poolarea is small and kind of shabby although the shower area is reallh nice. The rooms are TOP NOTCH although small and with bad shower drainage.

The reception staff was polite and helpfull!

6/10

Pleasant

06 Feb 2012

Robin

San Sabai Patong Resort

Very close to the famous Jungceylon, a great shoppingmall for everyone. Walking distance to Patong beach and to the partystreet.

2/10

Poor

29 Feb 2024

Mohamed

Catastrophique

Catastrophique Hôtel, aucun comportement trop de bruit même pas propre. Je recommande à personne cet hôtel il vous accompagne même pas votre chambre il voulait chercher pendant des heures tout seul bref j’ai passé un mauvais séjour j’ai même pas dormi là-bas j’ai dû laisser mes affaires là-bas c’est tout. J’ai pris une chambre pour prendre ma douche et laisser mes affaires avant en sécurité MDR

Friends_and_family Friends

8/10

Excellent

21 Dec 2019

Verified traveler

Kolmas kerta samassa hotellissa (välillä toki muuallakin) mutta katolla sijaitseva allas - ja saunaosasto ovat kyllä aika kivat ja saivat palaamaan GU/GIG - hotelliin uudelleen. Hotelli kaikenkaikkiaan siisti ja erinomaisella sijainnilla.

Leisure Self

10/10

Exceptional

19 Aug 2019

Verified traveler

便利な立地！！

あまりに安いので、大丈夫かな〜と心配でしたが、シャワーが固定式だったのが少し不便なくらいで、それを除くと、他は全く問題無く、素晴らしいホテルでした。

Partner