Name: Sheraton Fuerteventura Beach, Golf & Spa Resort
Address: Avenida de las Marismas No. 1, Antigua, 35610, ES

Sheraton Fuerteventura Beach, Golf & Spa Resort

Fuerteventura · Spain

Avenida de las Marismas No. 1View location

100 reviews shown

8/10

Excellent

19 Jun 2026

Warwick

Fantastic resort due to having 4 pools and direct beach access to 3 swimming lagoons with white sand beach , good food choices , now 20 years old tho. Mini golf course was nearly unplayable due to leaves and stones .

Having 4 pools is brilliant , love the large saltwater one. Wok and Zen menu is too limited .

Plenty of things too do. Just needs a refurb to bring it back to true 5 star status .

Partner

8/10

Excellent

06 May 2026

Sallieann

Lovely stay super staff! Hotel a little tired and evening buffet rather poor some nights. Breakfast was great though!

Partner

10/10

Exceptional

03 Apr 2026

Sarah

Was right on the beach, breakfast options were great!

Family

10/10

Exceptional

31 Mar 2026

Dean

High quality hotel, excellent staff, large selection of breakfast on the buffet which ran to 11am - if you had a late night! Nice room, great pools, plenty of sunbeds etc.

Partner

6/10

Pleasant

22 Mar 2026

navreet

Room was a good size, nice bathroom and comfortable bed. Housekeeping arrived daily. The only gripe is that the food, options were very limited. The À la carte restaurant was poor and very overpriced. Breakfast had lots of options. Coffee and tea quality was poor. Not much to do around the hotel, we were lucky we had a hire car and explored the island. The place was quiet, the pool was clean and one was heated.

Partner

10/10

Exceptional

22 Jan 2026

Gary

Staff were 10/10 recommend this hotel if your heading to caleta de fuste

Friends_and_family Family

4/10

Poor

05 Jan 2026

Andrew

Check in was laboured after a stressful day.
Hotel is tired.
Food provided (all though free of charge as room service was not operational) was appalling.
Staff were friendly was the only upside

8/10

Excellent

31 Dec 2025

Andrew

Staff were very friendly and helpful. The pools are great. Location is wonderful - beside the beach. Lots of aircraft noise as so close to the airport.

Leisure Partner

10/10

Exceptional

01 Nov 2025

Victoria

If you are deliberating whether to stay in this fantastic hotel, do not. It is exceptional, in every respect. From warm, empathetic and genuine staff, a fabulous breakfast, beautiful pools, immaculate gardens to the peaceful location, this hotel is unique.

Whilst enjoying the sunshine, we lost count of the number of guests who were returning year-on-year.

It was one of the best holidays we have had, so we will definitely be returning next year.

Leisure Partner

10/10

Exceptional

02 Sep 2025

Richard

Lovely hotel with great rooms and nice breakfasts. The staff were very friendly and helpful. There is a great beach just outside with cheap umbrella and sunbed hire too. We had a very relaxing stay.

Leisure Family

10/10

Exceptional

11 Jul 2025

Michael

Great sea swims, v short walk from hotel.

Leisure Family

10/10

Exceptional

28 Jun 2025

David

Fab stay

Amazing hotel, pity about the weather which was extremely disappointing

Partner

6/10

Pleasant

22 Mar 2025

Jagdish

It's 2025 and the property doesn't have working WiFi and needs a revamp as it's looks very old and dated. Everyday our room card was deactivated and had the inconvenience of going down to reception to get it activated and was told that close contact with mobile phones can deactivate it. One card was always in the room so unsure how a mobile phone could deactivate it... on a positive note the maids were always lovely and pleasant

Leisure Partner

6/10

Pleasant

22 Mar 2025

Rosaleen

Heated pools

Leisure Partner

10/10

Exceptional

18 Feb 2025

Dominic

Holiday

7th time here, always lovely, friendly staff, great pool and other facilities

Friends_and_family Family

10/10

Exceptional

29 Jan 2025

martyn

Lovely hotel and lovely staff. Breakfast buffet was substantial. Easy access to the beach and shops/restaurants a short stroll

Leisure Family

10/10

Exceptional

12 Dec 2024

Nick

Late Autumn Holiday

Great as usual - staff very friendly and helpful, a great variety of food which was both bountiful and freshly prepared.

Partner

10/10

Exceptional

21 Nov 2024

Katie

Very good, great breakfast, very large well equipped bedroom. Great staff. Warm pool

Partner

10/10

Exceptional

12 Jun 2024

Nick

Lovely hotel- staff very friendly and attentive, food great and location ideal if you want the beach.

Partner

6/10

Pleasant

12 Apr 2024

Lorraine

I didn't get the room that I booked which was annoying. The staff were lovely but ineffective dealing with problems.
Had to wait for pool towels all the time. Breakfast area awful and a shambles. The pools were freezing, even the heated one. There were plenty of beds though and the pool are is lovely as are the rooms.

Leisure Family

8/10

Excellent

22 Feb 2024

Roberto

**Sheraton Fuerteventura: A Relaxing February Getaway**

My mid-February stay at the Sheraton Fuerteventura was fantastic. The hotel boasts great amenities, including a top-notch spa, a spacious pool, and generously sized, clean rooms. The staff were friendly and helpful, and the property itself is beautiful and well-kept.

The location is ideal, situated near a shopping mall and stunning beaches perfect for swimming and soaking up the sun. Food options were plentiful, and while not gourmet, everything was above average in quality.

The only minor downside of the location is the surrounding area – it's mostly desert, limiting options for exploration outside the resort. However, if you're looking for a relaxing beach vacation with all the comforts on-site, this is a superb choice. I would definitely return to the Sheraton Fuerteventura!

Leisure Family_with_children

10/10

Exceptional

14 Feb 2024

Francis

Thoroughly enjoyed my stay at the hotel.
I hope to return.

10/10

Exceptional

18 May 2023

maria

Lovely stay

Friendly efficient staff. Great service. Spotless throughout all areas

Friends_and_family Family

10/10

Exceptional

20 Feb 2023

Dominic

Family holiday

Our 4th time here and we always enjoy it. Breakfast buffet is great. Very friendly, helpful staff. We'll be back.

Friends_and_family Family

8/10

Excellent

31 Oct 2022

Alison

Nice hotel

Initial problems with room but sorted after two nights. After that, had a great stay.

Partner

10/10

Exceptional

29 Sep 2022

Anthony

50th Anniversary stay

Brilliant Hotel, great staff.

Partner

8/10

Excellent

24 Aug 2022

Verified traveler

Family of 4

Family of 4. We asjed for kids beds to be put in the room, and hotel were helpful with that request. Service at the main restaurant was good, staff were very friendly and made us feel welcome, very good with kids. Food got a bit samey as we were full board, so I'd recommend half board. Shops nearby so can grab snacks from the supermarket if needed. Service at the pool side restaurant was very slow. I was also disappointed that a regular at the bar was served before me even though I had been waiting a while with a small child, seemed to be some favouritism.
Swimming pools were great, lots of pools and great kids pool. Our 2nd visit to this hotel. First visit 4 years ago was amazing, and this visit overall was good.

Friends_and_family Family

8/10

Excellent

12 Aug 2022

Andrew James

Great staff. Attractive resort. Super spa. Very relaxing. Restaurant food needs to improve to match the high standard of the rest of the resort.

Leisure Partner

8/10

Excellent

27 Jul 2022

Conor

Excellent except for the pool bar where the new chief was making mistakes in relation to the produce served

Friends_and_family Family

10/10

Exceptional

13 Jul 2022

Jasita

Family friendly and luxurious

Always beautiful here. Brilliant staff. Lovely for families as lots of entertainment for children and the kids pool is brill

Friends_and_family Family

10/10

Exceptional

09 May 2022

Nick

Early May 2022

Nice hotel - been coming for a few years - perhaps getting a little tired but service, food and location all very good.

Partner

6/10

Pleasant

05 May 2022

Muireann

Good sports facilities, nice food, beach nearby

Leisure Family

8/10

Excellent

16 Apr 2022

Robin

Great kids club and evening activities

Leisure Family_with_children

10/10

Exceptional

20 Feb 2022

Patrizia

very friendly staff, good food

Leisure Partner

8/10

Excellent

19 Feb 2022

Nizam

Nice place. A bit run down (aging) and the food was bland for my taste, however the friendly staff made up for those shortcomings. The beach, pool and spa were wonderful.

Leisure Partner

10/10

Exceptional

09 Jan 2022

Karen

Staff provide excellent customer service but hotel needs a little TLC.

Leisure Family

10/10

Exceptional

13 Dec 2021

Gregory Charles

Lovely hotel with good facilities

Leisure Partner

8/10

Excellent

28 Nov 2021

Mr gordon

A very pleasant stay in a lovely setting. Very good location beside the beach and within walking distance of other amenities.
Our room was spacious with a beautiful view.
We enjoyed the heated outdoor pool .
Very generous buffet breakfast with good service

Partner

8/10

Excellent

30 Oct 2021

Maarten

It’s big but doesn’t feel crowded.
Nice pools.
Close to the airport
Supermarket close-by

Leisure Family_with_children

10/10

Exceptional

29 Oct 2021

Ann

Fabulous!

Our stay was fantastic -wonderful to get back to holidaying again. The hotel is wonderful, the location, sea view, proximity to the beach and shops. The staff are excellent proving real 5-star service especially Tom & Mike.

Friends_and_family Family

8/10

Excellent

25 Aug 2021

Stephen

Excellent

Excellent

Friends_and_family Family

8/10

Excellent

21 Aug 2021

Antonio

big hotel with a bit old but good installations in general, great service

Friends_and_family Family

4/10

Poor

16 Aug 2021

Otto

3 Star experience at 5 star pricing

3 star service at 5 star price. Poor food quality and variety. The furniture and the whole Hotel is pretty worn. Maybe it was better pre-COVID, but now offering low service at the same price level. This is definetly not what I expect from a 5 star Hotel.

10/10

Exceptional

15 Jul 2021

Robin

Very good

it was an amazing stay with a breath taking view and wonderful breakfast and dinner

Partner

10/10

Exceptional

07 Jun 2021

Verified traveler

Very good location on a nice beach, amazing swimming pools and lovely foods both at the pool bar and at the restraurant (we were lucky to get half board in a la carte restaurant). Unfortunately due to covid

Leisure Family_with_children

10/10

Exceptional

13 Feb 2020

Verified traveler

Lovely relaxed feel. Great breakfast. Balcony was lovely to relax on

Leisure Partner

6/10

Pleasant

17 Jan 2020

Joseph

Good rooms, nice outside, good food

The room was spacious with the bathroom in particular very good. The food was very good as well - best mojo rojo in any hotel in the Canary Islands for me to date! The pool and pool bar were good, and staff were friendly. The room was not very soundproof meaning many disturbed nights sleep. Some of the hotel design is a bit dated and shabby, although maybe it's just not really my taste. The main hotel bar was a bit boring and the most of the bars and restaurants surrounding the hotel were really bad, so be prepared to take a drive to some of the island's more interesting spots. Overall, while we had a good time, I wouldn't stay again.

Partner

10/10

Exceptional

08 Jan 2020

Sarah

Reception and Service

The service at this hotel was outstanding. Upon arrival we were met by the gracious and super-helpful reception team, Gaetano L. and David K. Nothing was too much trouble and they took such good care of my young daughter and me, they really helped to make us, and our visit, feel special.

Friends_and_family Family

10/10

Exceptional

08 Jan 2020

Dominic

Winter sun

It was fantastic - helpful staff, lovely rooms, lovely pools, great breakfast

Friends_and_family Family

10/10

Exceptional

18 Dec 2019

Verified traveler

Lovely hotel with excellent staff. Rooms cleaned very well. Breakfast and evening buffet high quality.

Leisure Friends

10/10

Exceptional

19 Nov 2019

Verified traveler

Excellent service. Excellent buffet. So close to beach and pools are stunning

Leisure Partner

10/10

Exceptional

25 Oct 2019

Verified traveler

Excellent hotel, good location, quiet, clean and professional

Leisure

10/10

Exceptional

26 Aug 2019

Verified traveler

A lovely hotel, deserving of it's 5*. Very nice well kept grounds, nice good sized pools. We stayed in late June and there were always plenty of sun loungers. The location is just right, close enough to the town that you can stroll in and out along the seafront. But far enough away so as not to be effected by any of the noise from the bars etc. Nice beach right outside the hotel, town beach 5 min stroll. The land at the side of the hotel was my sons favourite spot, as it had Chipmunks. Feeding these was the highlight of his holiday, and he was happy to just sit there with them. They are very friendly and not at all afraid of people.
We stayed half board, breakfast was nice with plenty of choice for adults and children. Evening buffet was ok, but we have a very fussy 14yr old with food allergies. We didn't find the choice for kids meals to be as good, we ate out most nights. But this was not a big deal for us, when we booked half board was the same price as B&B, so we didn't lose anything. After going all inclusive before, we didn't really want to eating in the same place all the time again anyhow. So even if there was more selection, we probably would have eaten out most nights anyway. The drinks are a little pricey, but then it is a 5*.
We stayed at a 5* last year on Lanzarote, which although a nice hotel was certainly not worthy of 5*. The Sheraton however is much more deserving. Very clean, polite staff, very nice rooms etc.

Leisure Family

10/10

Exceptional

24 Aug 2019

Vince

Very clean and spacious room. Staff really friendly. Only stayed on B&B basis but the breakfasts were excellent.

Leisure Family

6/10

Pleasant

22 Aug 2019

Verified traveler

Not enough staff and breakfast not the best . Noise at the pool with blaring music when all you want to do is relax

Leisure

10/10

Exceptional

11 Aug 2019

Verified traveler

The hotel was always clean and the staff were friendly, helpful and welcoming. The room facilities were great; everything that you need.

Leisure Partner

10/10

Exceptional

25 Jul 2019

Verified traveler

Lovely hotel. Large clean room with beautiful views over the sea. Staff were very friendly and helpful. We had bed and breakfast. Breakfast was one of the best I have had, with large choice that catered for all tastes. Would definitely recommend this hotel, one of the best we have stayed in

Leisure Family

10/10

Exceptional

23 Jun 2019

Verified traveler

Excellent location and beautifully kept gardens and swimming pool area . Also right by a small beach

Leisure Family

10/10

Exceptional

21 Jun 2019

Verified traveler

Liked that there were plenty of sun beds and loungers.

Leisure Partner

10/10

Exceptional

12 Jun 2019

Verified traveler

Loved the view from our bedroom, the tropical garden, service and food (both choice and flavour)

Leisure Partner

10/10

Exceptional

10 Jun 2019

Verified traveler

Loved day time round the pool , as you were invited to join in with all the activity’s .

Leisure

8/10

Excellent

04 Jun 2019

Verified traveler

Lovely hotel in a good location. Staff very helpful. The restaurant served great food in a lovely setting

Leisure Partner

10/10

Exceptional

31 May 2019

Verified traveler

There is nothing at this property you could not like.

Leisure Family

10/10

Exceptional

16 May 2019

Verified traveler

Fabulous, relaxing, comfortable location with beautiful surroundings. 10minute walk along the boardwalk to bars and restaurants outside the hotel.

Lovely for couples, families or a girls trip to truly relax!

Leisure Partner

10/10

Exceptional

09 May 2019

Liam

Great location, wonderful pool area and nice large bedrooms. First class staff.

Partner

10/10

Exceptional

08 May 2019

Benjmoon

Stunning, beautiful hotel with spacious, comfortable, modern rooms. The staff and incredibly welcoming and obliging. Would return again without a doubt.

Leisure Self

8/10

Excellent

05 May 2019

Verified traveler

the hotel has a wonderful pool area with extremely comfortable sun loungers and beds.
The rooms were well proportioned with good facilities, the staff were all well mannered and helpful and always happy to give assistance when asked and always with a smile. The breakfast is generous BUT go early as between 9am to 10.15am it is difficult to find a table. Also order coffee from the barista or use the coffee machine (Don’t drink the coffee from the flaks as it’s awful)

Leisure Family

8/10

Excellent

05 May 2019

Verified traveler

Excellent hotel with fantastic service,my only gripe was the garden view? all we could see from our patio was a glass dome

Leisure

10/10

Exceptional

02 May 2019

Verified traveler

We had a short break as a family of 5. The rooms were clean and spacious. The staff were all friendly and even arranged special meals for us as we are vegetarian. The pool was great and the beach was also really lovely.

Leisure Family

8/10

Excellent

27 Mar 2019

Verified traveler

Like the garden
Liked the closeness to beach and hotel is enclosed

Would have liked a room with sun falling onto balcony. Had a sea view with shaded balcony

Leisure Self

10/10

Exceptional

20 Mar 2019

Great location. 15 minute walk into town. Lovely pool area with plenty of sunbeds. Staff friendly

Leisure Family

8/10

Excellent

14 Mar 2019

Verified traveler

As a female solo traveller , I found some of the staff quite sexist . the Ocerall service improved once I mentioned it at reception

Leisure Self

10/10

Exceptional

11 Mar 2019

Verified traveler

Our review

We felt that this was the best hotel of this type that we have stayed in. The staff were unfailingly polite and helpful. The food in the restaurant was superb. There was plenty of choice. Costs were by and large reasonable. Comfortable clean and welcoming. The hotel was well presented. Would have been nicer to have more English language programmes and films on the hotel network for the late evenings.

Partner

10/10

Exceptional

24 Feb 2019

Verified traveler

The service and amenities are amazing all in an ideal location. With jaw dropping views!

Leisure Friends

10/10

Exceptional

14 Feb 2019

Verified traveler

We particularly liked the immaculate gardens, the beautiful pools and the proximity of the beach just outside the grounds. The variety and quality of food presented at breakfast and dinner was wonderful. Our room was spacious and well designed with a large balcony. However, the greatest delight for us were the outstanding members of staff and their determination to ensure a memorable holiday for all.

Leisure Partner

10/10

Exceptional

27 Jan 2019

JOHN

January sun.

Excellent two weeks. The staff are a delight and so friendly and courteous.The food is very good and plentiful. We would definitely stay here again.

Partner

10/10

Exceptional

14 Jan 2019

Verified traveler

Lovely hotel and nice friendly staff. Fantastic breakfast with bubbly if in the mood!

10/10

Exceptional

10 Jan 2019

Val

Lovely hotel, great location, room was spacious and comfortable, pool area was excellent with plenty of beds, great walk on a path that went from the hotel right the way along the beachfront. Many extras weren't included in the price which was very disappointing, i.e. tennis, use of the spa pool (yes of course I'd expect to pay for any treatments, but €20 per day just to use the indoor pool?!) and, most disappointingly, although advertised as having 4 restaurants, which it did, the half board option only entitles you to eat at the buffet, if you want to eat at the other restaurants you have to pay (albeit with a small discount given), which we felt should have been made clear and was a little bit crafty! Having said that, the buffet food was top quality, but a change would have been nice after twice a day for 5 days!!

8/10

Excellent

09 Jan 2019

Verified traveler

Staff were very friendly snd gave a grrat welcome.Breaffast grest. Evening food mmm ot worth 32 eiro.

10/10

Exceptional

09 Jan 2019

Verified traveler

Holiday

A very nice hotel with very helpful staff. The only issue was at check out where people thought they could walk straight up to the reception desk, skipping the queue of people who had been waiting. The staff should refuse to help these people.

Family

8/10

Excellent

30 Dec 2018

Verified traveler

Very good hotel - quiet, peaceful with excellent facilities within the hotel and in the surrounding areas. Excellent for long walks on the beach.

10/10

Exceptional

24 Dec 2018

Jenn

Fantastic hotel staff, lovely pool and hotel grounds, recommend for families - loads to do for little children. We’ll be back, thank you!

8/10

Excellent

06 Dec 2018

Very good hotel, food is excellent. Close to town but far enough away to have the best of the nightlife and the quiet life.

8/10

Excellent

02 Dec 2018

Louis

Food was good albeit very salty! Personnel was great along with the facilities which were always clean and extremely well kept. Our room was always spotless although the decor is showing signs of age. that is the same in the rest of the facilities in the island.
The only let down was the bed in our bedroom... definitely not a Sheraton bed you’ll sleep in US or Europe.

10/10

Exceptional

01 Dec 2018

Verified traveler

Great staff, safe resort and great location (next to beach and short walk to main resorts)

10/10

Exceptional

07 Nov 2018

Brian

Stayed here with my brother whilst we took part in the Fuerteventura Dunes Half Marathon. The hotel was superb with lots of facilities and things to do and we were even pleasantly surprised by some of the personal touches they gave us. Breakfast was incredible. There are shops and restaurants a short walk away. We didn't rent a car and relied on local buses to get around; there is a bus stop very close by. Staff were all very friendly and helpful. There is even a free bus that takes you to and from the Oasis Wildlife park right outside the hotel. Really enjoyed our stay here.

6/10

Pleasant

06 Nov 2018

Elizabeth

Staffing levels were too low in both the restaurants and housekeeping.
The staff themselves were always helpful and always did there best to please.

8/10

Excellent

26 Oct 2018

Peter

Hotel fine but needs a refurb. A la carte restaurant overpriced, poorly run and a disappointment.

8/10

Excellent

15 Oct 2018

Verified traveler

Gorgeous pools

Lovely hotel with very nice staff. We went term time and didn't feel that there was an awful lot for the kids. The mini disco is in the kids club away from the main hotel which is not ideal. Drinks are expensive and the entertainment is for an older crowd. Breakfast was lovely, rooms superb.

10/10

Exceptional

14 Oct 2018

Verified traveler

Superb in every way.

Faultless as you would expect from a Sheraton hotel.

8/10

Excellent

11 Oct 2018

Verified traveler

Nice pools, pleasant atmosphere.
Would return again.

10/10

Exceptional

04 Oct 2018

Pilar

The hotel, the people, the room, the environment, the beach, the pool, the food, the bar, everything is great. For sure If I could I would come back a million times.

10/10

Exceptional

23 Sep 2018

Peter

Very nice hotel with awesome staff.

Private grounds lead to golden beach which in no more than 20 steps from hotel grounds.

Breakfast buffet very good.

10/10

Exceptional

20 Sep 2018

StAMumof2

Great beachfront hotel

This is a very good hotel. We travelled as a family of four, with children aged 8 and 3. The hotel is a convenient 20 minute taxi ride from the airport. It is clean and well situated, with shops and restaurants a 5-10 minute walk away.

Children are well catered for with a friendly kids club. The children’s pool has a slide and water fountains etc, and is shallow enough for toddlers to stand up in, which means they can play independently. There are a further 3 linked pools. The beach can be accessed through secure gates, and is not too busy (end of August/early Sept). It is perfect for young children, as the water is quite calm, and great for sandcastles!

The buffet is very good, both at breakfast and dinner. The waiters and waitresses are good, especially the head waiter Sergio. Our daughter has food allergies, and the guest relations staff Eva and Annabelle were superb at organising for her meals to be cooked separately to avoid contamination. They were also kind enough to offer me vegetarian options over and above the existing buffet offerings, which although were not necessary were in line with the hotels ethos of going the extra mile.

10/10

Exceptional

18 Sep 2018

Julie

Fabulous hotel, amazing staff!

Just got back from a 4 night break with friends and have nothing but positives to say about this hotel. We were upgraded to a huge and very beautiful room on arrival and offered a glass of bubbly which was a great start to our holiday. The room had everything you needed and the bed was very comfortable. The staff in the hotel were so friendly and nothing was too much trouble. The pools were lovely with plenty of comfortable sun beds. Plenty of choice for breakfast each morning. I will definitely be returning some time soon!

10/10

Exceptional

04 Sep 2018

Verified traveler

Holiday with partner and two boys

The staff are amazing here. The hotel is great with a choice of pools, with daily adults water polo being of interest, competitive and also enjoyable after a few pina-colada's. The beach directly outside is also a great spot to relax. The boys, 12 and 10 loved the place an it was difficult to drag them away to trips on the Island, which says how much they enjoyed it.

10/10

Exceptional

02 Sep 2018

Gill

A lovely hotel with polite and friendly staff

We loved the service we received from the minute we entered the hotel. The staff are very polite and the rooms are very clean. I don’t understand why people are reviewing this hotel in any negative form. If there is a issue with any facility the hotel would have taken care of it. The hotel doesn’t feel overcrowded including the pools. It’s a lovely hotel and once to get to the hotel and go for a wonder you can understand why this is the best hotel there and you start feeling glad it’s the one you booked. It’s really close to the beach - at your door step as you leave the gated exit at the back of the hotel. Location wise it’s perfect - next to the beach with a mall next door in case you need to get any last minute toiletries. There is also lots of food place in the mall too, so if you have kids and need things fast it’s there.
Overall a fantastic hotel with everything you could have asked for. I recommend booking a deluxe room which gives you lovely sea views.

10/10

Exceptional

15 Aug 2018

Anna

Beautiful hotel, great facilities

Beautiful hotel with lovely grounds, right on the beach. Fantastic facilities and restaurants. Great entertainment for the kids. Food was very good quality, freshly prepared and lots of choice. Would definitely recommend.

8/10

Excellent

12 Aug 2018

Sully

Great hotel for families

First time staying in a Sheraton hotel and it didn’t dissapoint Check in was efficient and front reception were very welcoming We had a sea view room which was large and of a good standard. Plenty of sunbeds no need to get up early to reserve.There was 3 pools 2 heated and 1 freshwater pool however the freshwater pool was freezing and stayed empty most of the time leaving the other pools really busy. The entertainments team were excellent and there was always plenty to do. Shout out to Nadia The restaurants El Faro and Wok n Zen are both lovely food is excellent definitely worth a visit although service was slow which brings me on to my only complaint with this hotel -La Veranda This is the pool bar / restaurant the food is good however the service is terrible It simply doesn’t have enough staff 20 mins wait for a menu 20 mins wait for the bill etc.... If you just want a drink by the pool you have to queue to pay then join another queue to get your drinks and you are in the way of the bar severs getting the restaurant drinks A couple of times trays of drinks went flying and even a bartender fell over behind the bar ! I really felt for the staff as you can see they are under pressure but never once did there smiles drop or tempers fray. I think there should to be a separate pool bar for drinks /ice creams. The staff here are amazing Nelio and Pavel are great ambassadors for the hotel This is a very good hotel get that bar sorted and it will be excellent.

10/10

Exceptional

07 Aug 2018

Rakesh

Summer break

Greeted on arrival by a porter who took our bags and guided us to reception. Offered us bubbly, orange juice or water whilst we waited.
Room was not ready but expected as much as we were very early and arrived before checkout deadline. Overall great staff.
Excellent facilities and Kids club an absolute dream. A special mention for Dani one of the kids club animators, remembered my sons name and always came to ask if he was joining in during any of the wet or dry activities taking place.
Amazing family friendly from lobby reception staff to waiters and chefs in the buffet lounge.
Unable to highlight any fault with the venue, service or staff.
Well located as within 5 minute walk to shopping mall and 15 min walk to local town offering great plenty of variety and Places to eat.