Name: Vienna House by Wyndham Andel's Lodz
Address: Ogrodowa Street, 17, Lodz, 91065, PL

8/10

Excellent

17 Jul 2026

Chris

Pretty frustrated that the recpetion tried to charge me for early check -in without even checking that the rooms were in fact all ready when i asked for the manager - not a great polite start and firts impressions!

Family

10/10

Exceptional

15 Jun 2026

Greg

Great hotel, nice rooms and staff. Clean. In perfect location. Bit pricey though.

Partner

10/10

Exceptional

03 Jun 2026

Neil

Lovely hotel in converted factory. Great location. Breakfast was wonderful. Room was large with high, vaulted brick ceiling

Friends_and_family Friends

10/10

Exceptional

01 Jun 2026

Sylwia

Awesome hotel!

10/10

Exceptional

13 May 2026

Richard

Great hotel in repurposed mill, so architectural impressive. Rooms are relatively large and well maintained. Despite looking out over the fun fair it was quiet. Very well located for the Manufaktura district, so walking to great restaurants, entertainment, mall etc. But further from the center of town

Self

10/10

Exceptional

08 May 2026

MARCIN

One of the best hotels in Łódź. Great place, location and service.

Partner

10/10

Exceptional

02 May 2026

moris

Great hotel

Self

10/10

Exceptional

01 May 2026

Lawrence

Huge room

Business

10/10

Exceptional

06 Mar 2026

HYOJIN

I lobe

10/10

Exceptional

03 Feb 2026

Ann

Everything was excellent, staff friendly,room spotless and great breakfast. The location is perfect for exploring too!

Business

8/10

Excellent

17 Dec 2025

Jack

The hotel is really cool. The room was very clean and comfy. The staff were very friendly. The hotel was in a great location - close to all amenities.

A couple of negatives - we were looking forward to using the pool but it was too cold. There was a corporate party on the top floor, and we could hear the bass from the house music from our room on the 1st floor through to the early hours. We were offered an alternative room, but

Partner

10/10

Exceptional

27 Oct 2025

Halina

Piękny hotel w bardzo atrakcyjnym miejscu . Wybitna atmosfera . Świetna obsługa . 10/10

Business Friends

10/10

Exceptional

03 Oct 2025

David

We had a wonderful stay with our two children. Ala from the house keeping team truly went above and beyond, she was warm, helpful, and made sure we had everything we needed, which made our stay much easier and more enjoyable. The hotel itself was excellent too: breakfast was delicious with plenty of options, and the spa and gym were both well-maintained and relaxing. Overall, a great experience and we felt very well looked after.

Friends_and_family Family

10/10

Exceptional

28 Sep 2025

Magdalena

All goods

10/10

Exceptional

22 Jul 2025

Maurice

nice art collection

10/10

Exceptional

22 Jun 2025

ROBERT

Fantastic stay in great hotel in Lodz. Fabulos location, design, staff and serenity in a heart of the city. One of the best hotels I have ever stated. Thank you! Highly recommend!

Self

10/10

Exceptional

18 Jun 2025

William

Great location and beautiful hotel

Business Self

10/10

Exceptional

15 Jun 2025

Ken

Great hotel, clean airy and in a super location

Partner

10/10

Exceptional

13 Jun 2025

Monika

Highly recommend for comfort amenities and location.
Breakfast is simply Divine!
BEST most generous delicious breakfast I experienced in my travel.
Stuff very helpful and kind.
I enjoyed my 2 nights there tremendously.

Leisure Self

10/10

Exceptional

08 Jun 2025

Nicolas

Very big and spacious rooms. Very clean. A lot of restaurants with walking distance.

Leisure Family

10/10

Exceptional

04 May 2025

Andrew

Beautifully renovated factory building with swimming pool perched on top. In the heart of an area that's received huge investment and energy in recent years with restaurants, bars, cinema and shops. Friendly, helpful staff.

Leisure Partner

10/10

Exceptional

27 Apr 2025

Robert

We are very satified about our last stay here.

Leisure Partner

10/10

Exceptional

04 Mar 2025

Junye

Had a fantastic stay at this hotel! The room was super spacious and incredibly comfortable, making it easy to relax. The hotel staff was so sweet and always helpful with everything, which made the experience even better. Breakfast was great as well, with a good variety of options to start the day. Highly recommend this place for a comfortable and enjoyable stay!

Leisure Friends

10/10

Exceptional

22 Feb 2025

steven

My tour guide recommended this hotel to me, and boy was she right. It was perfect!

Leisure Self

10/10

Exceptional

08 Dec 2024

MARCIN

Amazing!

Leisure Partner

10/10

Exceptional

15 Nov 2024

Jonathan

The only disappointment was breakfast

Leisure Family

8/10

Excellent

26 Oct 2024

George

Other than the fact that there is no cafe on the property, and that the hotel itself was a massive factory (which means, among other things, a certain sterility now), this is a fine choice for visitors to Lodz. It's perhaps too fancy for a place like Lodz, but at least all pieces are where they belong (other than the cafe -- you need to go to the adjacent mall)

Business_and_leisure Family

10/10

Exceptional

26 Aug 2024

Malgorzata

It is great hotel, I really like to stay there because it has nice rooms, swimming pool, sauna, gym and tasty breakfast. The only minus was bad smell on the stairs connecting changing rooms with swimming pool, it seems taht there is some issue with sewage system.

Business

8/10

Excellent

02 Aug 2024

Karolina

Wonderful Pool With A Stuning View

Wonderful hotel for relaxing stay, the rooftop pool really took my breath away. Lively place for people watching.
The entrance to the hotel was quite hard to find. The only down side was the front desk agents, quite unfriendly, didnt tell me wifi password, didnt write it on the card. I asked for robe and surprise surprise after one hour still nothing. I just felt quite unwelcomed. Plus - the elevators - it took ages for them to arrive.

Self

10/10

Exceptional

02 Aug 2024

John

Very modern, clean, in the city centre next to manufactura. My stay was amazing

Leisure Self

10/10

Exceptional

17 Jul 2024

Vladimir

Clean, convenient and safe

Leisure Self

10/10

Exceptional

01 Jul 2024

Nahoko

Exceptional!!

This is one of the best hotels I've stayed. So professional and food was great. Only one thing, the shower door has a space, so very careful. I got a wonderful shower, but the bathroom floor was flooded.

Self

4/10

Poor

23 May 2024

Verified traveler

Better not risk it with this hotel

It is architecturally a fine hotel. Service was pathetic. I was given a (fine) room near their nightclub. Deafening noise until past 1am. Hotel staff lied, gave misleading information and at 12:50 am (!) sent a hapless employee offering another room. They try but really haven’t a clue what a five star hotel is meant to be.

Business

10/10

Exceptional

25 Mar 2024

Vanya

Still a nice place but they have to pay extra attention to clean carefully the rooms, especially the spots behind the beds!!

Business

10/10

Exceptional

19 Feb 2024

Ewa

Great hotel and service we always stay there when in Lodz

10/10

Exceptional

10 Feb 2024

Vishoka

Excellent hotel in a great location. Would recommend!

Business Self

10/10

Exceptional

11 Sep 2023

Maciej

Old factory turned into luxury hotel suites

The hotel was amazing, the old factory turned into luxury hotel suites, a great location in manofcture, Lodz is beautiful!

Business Family

6/10

Pleasant

11 Sep 2023

Leokadia

Not what I expected.

10/10

Exceptional

22 Aug 2023

Adam

Supee

Wszystko super

Friends_and_family Family

2/10

Poor

07 Aug 2023

Vinay

Things went wrong here from the outset. Check-in should take a couple of minutes; it took at least 45 minutes. First they couldn't find the reservation, though I had a reservation number and confirmation from Expedia. That took 20 minutes and the manager had to be brought in. Then they checked me into a room and when I went up to it, the room was occupied. This is a big hotel and hauling the luggage down long corridors was all left to me, even after this mistake on the part of the management. No one from the hotel offered to help with the luggage. To compensate for these mishaps, they gave me a much bigger room--except that it overlooked a place where there was construction, and I was woken up at 7 am by the rumbling sound of construction machinery. Then the room wasn't cleaned, though I had explicitly asked if room were cleaned every night and I was told, \"absolutely, yes.\" Of course I complained and the next day the manager sat down with me and assured me that they would give me a complimentary stay the next time I should come!! Some consolation--or rather none, since the manager had said he would take down my email, etc., and of course they didn't bother to do so when I checked out. A very disappointing hotel, to say the least.

Business_and_leisure Self

8/10

Excellent

02 Aug 2023

Verified traveler

Fantastic stay

I love returning to Andel's because of its architectural design and the location.
I love that you can get decent breakfast and coffee. The pool was never busy and the view from the top was lovely.

Self

10/10

Exceptional

30 Jul 2023

Przemyslaw

I travel intensively all around the world for work and for pleasure. The Lodz Andel hotel at the Manufaktura is my favorite. Incredible design. Incredible hospitality.

Business Family_with_children

10/10

Exceptional

23 Jul 2023

Vaidas

Nice hotel

Friends_and_family Family

10/10

Exceptional

23 Jul 2023

Magdalena

👌

Perfect hotel 👌

Friends_and_family Family

10/10

Exceptional

14 Jul 2023

Milan

very nice hotel ,very nice facilities,great restaurant

Business

10/10

Exceptional

17 Mar 2023

Petr

Great place to stay

Personal nice, English is good, nice breakfast.
Beds mattress could be harder and parking free.

Business

8/10

Excellent

02 Feb 2023

Joanna

Room was quite cold, despite reporting that at the reception desk, there was no improvement. Otherwise my stay was ok.

Business

10/10

Exceptional

22 Nov 2022

David

The best hotel I have ever stayed before. Much better than Hilton Hotel.

Leisure Partner

4/10

Poor

15 Nov 2022

Zygmunt

Unexpected problems

This was the second time I was made to pay a substantial early check in fee having arrived around noon. I travel a lot and never had any similar issues - it is understood that availability is not guaranteed early but if plenty of rooms are available - this is unacceptable. Both times it was the same receptionist- Karolina. I was one of the first guests after this hotel opened and have been here dozens of times, brought numerous guests. I may go elsewhere from now.

Business

6/10

Pleasant

15 Nov 2022

Shiksha

Great location and hotel decor! Service could be better- staff was a bit short with us and not as welcoming.

Leisure Family

8/10

Excellent

11 Oct 2022

monika

Extra charges

I was Asked for charges by the reception

Business Friends

10/10

Exceptional

02 Oct 2022

Lukasz

Świetna lokalizacja, smaczne śniadania

Bardzo przyjemny hotel w loftowym stylu. Pyszne śniadanie i sympatyczna obsługa.

Partner

10/10

Exceptional

04 Sep 2022

Ewa

Fantastic!

Partner

8/10

Excellent

10 Aug 2022

Danuta

Very modern and elegant hotel, superb breakfast
I would take a point off for quality of pillow, too soft for me but my partner liked it.

Leisure Partner

10/10

Exceptional

13 Jul 2022

Agnieszka

Great space! Cool design and wonderful staff.

Leisure Self

10/10

Exceptional

06 Jul 2022

marcia

Beautiful hotel, extremely well kept. Rooms are quiet and very clean. Pool location superb. Would like better towels and more than one small shampoo please

Leisure Partner

10/10

Exceptional

28 Jun 2022

David

Great Pool and Location

Excellent hotel ovetall. Minor problems with room not being cleaned everyday.

Partner

10/10

Exceptional

01 Jun 2022

Kenneth

A great choice when in Łódź.

This is a great place to stay in Łódź. Check-in is seamless, the room was up to date, and the architecture is certainly different, as it is an adaptation of a previous-century textile manufactury. It is adjacent to the Manufaktura shopping complex, so food and someplace to wander in the evening are a short walk away (it does not connect directly to the hotel). The breakfast buffet has everything you need and is of good quality. If you have a car, it is best to pass the obvious front entrance, turn right into the complex beyond and go down the hotel parking lot ramp to the right, taking a ticket as you enter. The ticket will be validated for exit from the lot when you check out (note it is paid parking only). The only fault I can find with this property is that the underground parking lot is very dimly lit and the spaces take some maneuvering to park without scraping the concrete pillars or next car over—go slowly!! (For the record my rental car got scraped a bit centering in a space—good thing I added Super Cover insurance to the rental!)

Friends_and_family Family

10/10

Exceptional

28 Apr 2022

Romualdas

One of the best hotels.
Very clean, functional, with great amenities.
Very nice surrounding and plenty good to explore, with great views from the pool

Business_and_leisure

10/10

Exceptional

21 Apr 2022

Jeffrey

The bed was terribly hard . Only 2 English speaking television stations,only news . The staff was excellent , help me in anything I needed. Breakfast buffet was ok .

Business_and_leisure Self

10/10

Exceptional

12 Apr 2022

Clara

Perfect location and a wonderful place to stay! The swimming pool and spa was just what was needed. We wouldn't hesitate to stay here again - we loved it.

Leisure Partner

10/10

Exceptional

10 Apr 2022

Dilip

Great snile

Leisure Friends

4/10

Poor

11 Mar 2022

Laura

We stayed in this hotel because nice abs convenient in the centre but we couldn’t sleep all night since very noisy. We unlucky had Neighbourg that from 8pm until 8am had activity sex all night (clearly a prostitution activity) with people coming in and out every hour having shower and shut the entry door. We raised a complain and as result we had a car park free but we lost our confidence in this hotel I’m afraid. Considering we were using it for business every month we don’t know if we will come back.

Business Partner

6/10

Pleasant

02 Feb 2022

Anna

I loved the building's industrial vibe and the swimming pool at the top floor. However, I'm disappointed with two things. I decided to choose this property over another one in the city after calling and making sure with the reception staff that the steam sauna listed on the offer was working (I can't use the standard, dry sauna due to health reasons), only to uncover upon my arrival that it's currently closed. After discussing the issue with the staff at the hotel, I learned that it's been closed for quite a while now, so felt mislead. Also, I specifically ordered a room with a queen sized bed only to uncover that the bed is in fact two separate mattresses put together (and so, have a rather uncomfortable break in the middle).

Leisure Partner

6/10

Pleasant

22 Dec 2021

Bo

Breakfast should be fresher, I understand when the hotel is almost empty.

Partner

8/10

Excellent

09 Oct 2021

Shlomo

Very good hotel

Everyting was excellent with the exception of the bathroom that was not super- comfortable

Partner

10/10

Exceptional

14 Sep 2020

taide

Look no more

Fantastic discovery in Lodz - unbeatable position, amazing spaces beautifully decorated, very good service - definitely the place to stay in Lodz.

Friends_and_family Friends

10/10

Exceptional

07 Sep 2020

Wanda

Very Cool Hotel

Great stay in a very cool hotel that blends in with the unique character of the neighbourhood -- surrounding, refurbished \"old-factory\" atmosphere of \"Manufktura\". Loved the spa -- especially the panoramic view of the city from the rooftop pool.

Partner

10/10

Exceptional

06 Feb 2020

Chris

The hotel is a refurbished old clothing factory. Lots of exposed brick and some old machinery is on display. Very elegant. The hotel is modern and is situated right next to the Manufacturka. A shopping place with great food, a mall a casino and great night life. Oh plus a Starbucks and a Brew House.

Business Self

10/10

Exceptional

20 Jan 2020

Erik

The apartment suite was amazing. Stayed 3 nights and could have moved in. The staff was friendly and nothing was too much. Will definitely return.

Business_and_leisure Self

10/10

Exceptional

30 Dec 2019

Ewa

Very nice hotel. Great location.

Friends_and_family Family

10/10

Exceptional

29 Dec 2019

Marion

Loved our visit to Lódz

We loved visiting Lódz. We were visiting friends for the first time and visiting Poland for the first time.
We hope to come back and would certainly stay at your hotel again

Partner

10/10

Exceptional

20 Dec 2019

David

Great Stay

Great place to stay and the service was excellent everywhere except the bar near reception where the staff were poor.

Partner

10/10

Exceptional

22 Nov 2019

Verified traveler

As always, Andels is the only place to stay in Lódz

Business

6/10

Pleasant

02 Nov 2019

Verified traveler

My tovels was very old and color from light grey to dark grey. I’m not recommend Vienna Hotel.
Sidewalk is under construction in front the hotel.
Staff never said hey or bay first.to the gest

Friends_and_family Partner

10/10

Exceptional

22 Oct 2019

Verified traveler

Pool, near by shopping center very near by center, breakfast are amaging

Business Self

10/10

Exceptional

20 Oct 2019

Marcin

Great apart from the Sky Bar

Standard apartment is great, underfloor heating and really spacious. The best one I’ve stayed at in Łódź. There is an issue with their Sky Bar, one day room service said it’s opened but when we got ready and went there it was closed. The next day they had terribly rude staff in that bar. Reception staff, room service and cleaners are all happy bunch.

Partner

10/10

Exceptional

23 Sep 2019

Verified traveler

I enjoyed the atmosphere in the breakfast area and the pool and spa was really nice.

Business Partner

10/10

Exceptional

28 Aug 2019

Verified traveler

Unique historic setting for a first rate modern hotel. Excellent location for restaurants, shopping, museums etc.

Friends_and_family Family

8/10

Excellent

27 Aug 2019

Mahmood

Hotel was just ok, but bit expensive,you can find same level hotel in Lodz better price.only thing i like was breakfast.no doubt breakfast very good .

Business

10/10

Exceptional

19 Aug 2019

Verified traveler

Fabulous hotel, oozing with character and class.the pool is beautiful and they are happy for you to use after you have checked out.
We stayed in a junior suite, that was so well worth paying the extra for. The breakfast was exceptional and catered for every need. The location is right behind the main square and there is a supermarket directly outside, although it took us 2 says to realise that as from the outside decor you woukd never know.

Friends_and_family Family_with_children

10/10

Exceptional

06 Aug 2019

Rob

Excellent property and facilities, travel to lodz regularly but first time I have stayed at Andels,

Room - pleasing, nice high ceilings gives a very spacious feel, bed felt a little close to wardrobes however.... bathroom was amazing, first hotel I’ve stayed in lodz that has a separate bathtub and shower( standard room also)

Breakfast- good, decent selection of food on offer, both hot and cold options.

Pool/ spa facilities- very good, provides good views over manufaktura.

SkyFly bar- once I figured out how to get up there the views were brilliant, the live music was great, highly recommend if you are staying on a Friday night!

Overall an excellent stay. As a regular visitor to the city I’d say it’s certainly the best hotel ( having stayed at 6 different hotels in the city previously) will certainly be returning to the hotel in the near future.

Friends_and_family Family

10/10

Exceptional

02 Aug 2019

Michal

Business Trip - best place to stay

Great place to stay for Busiess trips

10/10

Exceptional

31 Jul 2019

Verified traveler

Loved everything , staff very nice .
Excellent breakfast

Business_and_leisure Partner

10/10

Exceptional

30 Jul 2019

Verified traveler

The hotel is huge and airy with vast lobby and the bar to the right. The décor throughout boldly incorporates the industrial elements with modern influences and the result is rather attractive overall.

During our stay there were extensive roadworks on Ogrodowa Street making access to the hotel rather restricted. The hotel advised us of this well in advance.

Our room, on the 1st floor, was of the standard size although the high ceiling made it feel spacious and open. It was equipped in all modern convenience with unobtrusive air conditioning, well equipped fridge and TV with reasonable selection of English-language channels. Beds were very comfortable although the duvets could do with being wider.

There was a kettle and selection of beverages. Good quality water was replenished daily. Strong WiFi signal.

Modern bathroom, with heated floor, had a tub and stand-alone shower with good water pressure. Bathrobe and slippers were available on request.

There was a modern glass-enclosed rooftop pool with a view over Manufaktura complex accessed from the 5th floor. There was also sauna and gym with good selection of equipment on the 5th floor.

The access to the rooftop skyFLY bar was via the glass enclosed lift at the end of the long corridor on the ground floor away from the reception. There was no access from any other floors.

Breakfast was plentiful, varied and tasty with an excellent selection of fruit.

The staff in general, were very enthusiastic and helpful.

Leisure Family

10/10

Exceptional

20 Jul 2019

Thomas

Love this hotel. Didn't like the fold-out bed.

Fantastic hotel with an amazing breakfast & pool. Disappointed with extra bed offered -- it was very uncomfortable and too short to accommodate a person 175 cm (5'9\") tall. This was where my daughter was to sleep in the suite we reserved. In the end, we all slept in the king-size bed. I expected more from a premium room in a premium hotel.

Family

6/10

Pleasant

15 Jul 2019

Verified traveler

Mediocre experience

Check in took forever, too much talking despite 2 people checking me in. The gym staff were very rude. Towels were very thin. Overall was expecting much better.

10/10

Exceptional

10 Jul 2019

Steve

My second home

Love this hotel close to everything

Partner

10/10

Exceptional

30 Jun 2019

Verified traveler

Wonderful interior. Comfortable beds helpful and friendly staff. Room cleaning could have been better especially the bathroom

Leisure Family

10/10

Exceptional

28 Jun 2019

Paula

The hotel is always amazing. The staff are super friendly and always go the extra mile. The superior suite we thought was probably bigger than our entire flat 😂

Nothing is ever an issue, if your kids run round ragged you are assured it’s no biggy as the tippee gets rebuilt twice before midday. This hotel is what service is about. I love it every time we stay. Makes our trip.

Friends_and_family Family_with_children

10/10

Exceptional

26 May 2019

Verified traveler

Outstanding in every way

Fabulous in every way - gorgeous design, great amenities, wonderful rooms with all the comforts, attentive staff, great location adjoining the beautiful Manufaktura shopping complex and near the city center, wonderful breakfast bar and hotel restaurant. A true pleasure to stay at!

Family

10/10

Exceptional

05 May 2019

Sally

Amazing building & hotel

Amazing building. Really modern and tasteful decoration. We really enjoyed our stay, room was really nice. Quiet with a nice breakfast. Enjoyed a beer on the rooftop bar. Staff was very helpful. Thank you Adam :)

Partner

10/10

Exceptional

15 Apr 2019

Verified traveler

Beautiful hotel, we took the larger suite, close to everything, best breakfast at a hotel I have ever had, parking lot has poles everywhere very hard to maneuver, rooftop pool is gorgeous, massages could be a little better at the spa...

Leisure Partner

10/10

Exceptional

15 Apr 2019

Jeanna

Excellent

The hotel with its old architecture and modern furniture was sublime. The beds soft and comfortable. The staff was very friendly. The breakfast was very good, with a nice variety.

Friends

10/10

Exceptional

23 Mar 2019

Ewa

Truly amazing!

This hotel is exceptional! Amazing ambiance and great decor! 👌

Family

10/10

Exceptional

10 Mar 2019

CHRISTOPHER

The best hotel in town and more...

This is the best hotel in town. It brings all what one needs while traveling: a great location, wonderful staff and excellent facilities. The hotel is a unique compilation of the 19th century textile factory (fully renovated) and a modern interior decor. Imagine walking to the enormous lobby designed to welcome you in every way you could imagine. Your check-in becomes to be multidimensional and your mind gathers already all options in front you (the bar, the business center, the restaurant, the easy way out for shopping etc.). And then when you enter your hotel suite you can see stunning and overwhelmingly spacious areas decorated with contemporary furniture and large windows that for a change you can actually wide open. Check out the size of your bathroom as well. Quite impressive. If it comes to food the hotel's main restaurant serves excellent dishes with a various choices of alcohol but it is pricey though. I also suggest the Skaybar for late night hung outs. The swimming pool on the 5th floor with a view of the Manufactura courtyard could be definitely a perk. Since the new ownership took over the hotel I've noticed a few downgrading changes. Here is my list: tv sets and programming need an upgrade, room service menu should be revised due to a lack of choices, 22 pln for a room service delivery looks petty and should be removed, worn out towels, no hair conditioner and low quality toilet paper in bathrooms create unnecessary bad impression.

6/10

Pleasant

09 Jan 2019

Verified traveler

Old - grey looking towels
Breakfast staff not paying attention to details as they used to (previously stayed in hotel 6months ago)
Menu in the downstairs bar not very good
Food served in downstairs bar to greasy
Plenty posters inviting to Sky Bar - when we reached the lift (after passing 4 hotel staff who could hear us talking about going to that bar) we realised it was closed.

10/10

Exceptional

06 Jan 2019

Verified traveler

Really great staff and atmosphere. Cool location and one of the best town in Poland.

Friends_and_family Friends

10/10

Exceptional

06 Jan 2019

Verified traveler

Cery noce hotel in historical building. Nice swimming pool. Great breakfasts.

10/10

Exceptional

05 Jan 2019

Chris

The best hotel in Lodz, by far!

An absolutely beautiful hotel with style and fantastic architecture. We enjoyed everything about our stay and the added bonus was the proximity to Manufaktura and Piotrowska Street. The only little issue was the lack of hair conditioner in the bathroom, which I had to then go out and purchase.

Partner