Name: db Seabank Resort + Spa – All Inclusive
Address: Marfa Road, Mellieha Bay, Il Mellieha, MLH 9063, MT

db Seabank Resort + Spa – All Inclusive

Malta · Malta

Marfa Road, Mellieha BayView location

100 reviews shown

6/10

Pleasant

23 Jul 2026

Clare Elizabeth

Beds comfortable, air conditioning was ok. Nice shower in the bathroom. The food was lovely and the staff were all nice.
It was just so busy - with a lot of day passes being sold to people. Also so many wasps.

10/10

Exceptional

15 Jul 2026

Kevin

Absolutely loved our stay at Seabank Resort. Steps away from a beautiful beach

8/10

Excellent

15 Jul 2026

Angus

The hotel is a decent all inclusive perfect for families and people who want to be at the North end of Malta island close to one of the few large sandy beaches. Our only complaint was the food - it was passable but never very good. The desserts all looks amazing but never tasted very good. The special restaurants were also buffet style and about the same level as the main restaurant. Still, the location is good for those who want to make a trip to Gozo and Comino, the pool is large, the rooms are decent, and the beach is only a few minutes walk away.

Family_with_children

8/10

Excellent

29 Jun 2026

Julia

We overall had a good experience. Every restaurant was buffet-style, but there was a great variety and the quality was consistently very good. The all-inclusive package offered plenty of choices, and having easy access to the beach directly across the street was a big plus. Beach rentals were reasonably priced at €20 per day for two loungers and an umbrella.There were a few inconveniences that future guests should know about. Pool towels require a €10 cash deposit each, and the reusable plastic cups required around the pool require a €2 deposit. Both deposits have to be handled at the gift shop, which is inconvenient since there's often a long line.The adults-only pool was nice and included a swim-up bar, but one rule seemed odd—you can only drink your beverage while sitting at the bar or around the edge of the pool, not while standing or floating in the middle of the adults-only pool.Families with young children should know there is only a small indoor playground/jungle gym. There isn't an outdoor playground or open area where kids can run around.
The air conditioning in the rooms was much weaker than what we're used to in the U.S., and the rooms often felt warmer than we'd like, especially at night. Another minor issue was that ice was difficult to get and water from the filling stations was on a warmer side, even the cold one lolOverall, this is a good all-inclusive resort with excellent food, a convenient beach location.

Family_with_children

10/10

Exceptional

14 Jun 2026

maxine carol

Excellent resort. Our 2nd stay, this time with family and parents aged 86. Staff ate fantastic , food choce amazing .love it

Family

10/10

Exceptional

13 Jun 2026

Paige Rosina

This is our 2nd visit as we love the resort
Food choice is amazing, staff are great, so helpful. Jonathon in the restaurant was so kind and helpful with my 86 year old parents.

Family

6/10

Pleasant

01 Jun 2026

Jaspreet

Things to note before travel:
€5 tax on check-in
€2 (deposit) per refillable glass
€10 (deposit) per towel

Luggage is not taken to the room for you.

The hotel do offer a buffet for people checking in/arriving late evening.

We were travelling with 2 young children, the kids loved the pools and happily spent most of their time there. The kids disco was bit too late in the evening for them. The kids food was literally chicken nuggets and chips but we always found something for them to eat in the buffet.

If you can - book the restaurants before you arrive. We waited until they were released for booking in the hotel and bookings were gone within an hour.

Staff were mostly friendly with 1 manager being a bit rude. I was waiting in line for a lady to help me, when it came to my turn he came over and told her to go elsewhere. I asked him about booking salia and he told me it was all booked while walking away, it wasn't, I got a lunchtime booking.

Our air conditioning was not working properly. I complained saturday morning, someone came to fix it on sunday, my husband complained on Monday and was told that it was a know issue and maintenance were looking into it. I did report this on check out. The lady at checkout did apologise for the inconvenience.

Overall good location and kids had a lovely half term break.

Family_with_children

10/10

Exceptional

04 May 2026

Eva

The hotel is nice and clean
Great food and drink, especially in the club( we paid for ugrade)
Many options to relax at swimming pools
We met many very nice people:
Nike
Nadeem
Melissa
The manager Marion helped us to book a table in the restaurants. Men at the reception couldn’t help us with it.

Friends_and_family Friends

10/10

Exceptional

30 Apr 2026

Nicola Dawn

We had a wonderful holiday here and would definitely return. The resort is kept clean, the spa is great and the staff are genuinely lovely.

Friends

8/10

Excellent

10 Apr 2026

Katy

We had a lovely 5 night say. Very family friendly, we went with our 2.5year old and he had the best time. Pools are great and right by the most gorgeous beach and sea.

We opted for a family room so we could put him to bed and still have space ourselves, it was perfect and reasonably priced.

Food was good, not amazing and we had issues with the booking system for the other restaurants, although we did manage to eat at the Middle Eastern one which was nice. I am
sure I could have spoken to reception to sort it out but it was never convenient.

Overall I would really recommend and would go back in a heartbeat!

Family_with_children

8/10

Excellent

09 Apr 2026

Taras

Nice location for a sandy beach or exploring the northern part of the island. The staff were amazing (excellent housekeeping). The animation and food were okay - diverse and rich enough, but falling somewhat short of excellent marks

Family_with_children

10/10

Exceptional

09 Apr 2026

Magdalena

Great hotel with excellent service and exceptionally helpful staff. Some areas are slightly dated, but overall everything is still very serviceable.

The food was good with a varied choice, including specialty restaurants – the Oriental was excellent. We also enjoyed a special Easter lunch, which was a real treat, offering a wide selection of seafood and local cuisine.

Evening entertainment was a bit of a mixed bag, but the world dances and The Greatest Showman performances were fantastic.

The drinks selection and quality were very good. The swimming pool area is really spacious and well maintained, and the free water dispensers were a nice touch.

The location is great, right next to a lovely beach, although it’s also close to a busy road which may be off-putting for some. There are excellent transport links to Valletta and the Gozo ferry.

I would definitely recommend it and may return. All my family – kids and seniors alike – loved it. Thank you, db Seabank!

Family_with_children

8/10

Excellent

17 Mar 2026

Stacey

Rooms were very clean, staff were very friendly and helpful. Pool area could be cleaner and the hot tub was not very warm. The pool closes at 8pm which seems a little early, they could have an adult only time from 8-10pm

Partner

8/10

Excellent

11 Mar 2026

Jalyn

It's lovely hotel and great location.

Family_with_children

8/10

Excellent

07 Nov 2025

Justin

The staff were great, room was a little disappointing as our balcony was just above the roof and view was blocked by the domed roof of the entertainment area. Also the air con didnt work very well, it just seemed to move the hot air around but the temp in October was bareable.
The hotel in general was a little worn out. Just small things like the grouting, light switches, socket outlets. Definitely 1st world issues though!

8/10

Excellent

30 Oct 2025

Simon Andrew

Service staff and r

8/10

Excellent

20 Oct 2025

David

I really enjoyed our stay. We were a group of 10 ranging from 7 to 80 and we all had a great time.

The hotel was clean and staff were great. Food options were good and pretty much what you would expect from a all inclusive hotel. The food wasnt amazing but it was good enough for what you needed and paid for.

I requested a walk in shower as my mother has reduced mobility and they dealt with this perfectly.

The only slight draw backs were as follows;

I reported via the app that our safe didnt work and they never came to repair it.

I requested the use of a hair dryer as the built in ones were not good for my wife but they couldnt supply anything.

There are no lifeguards which for a family hotel, I thought was strange.

Other than the main restaurant, there were no other lunch options. From going to similar hotels in the past, ive always had access to a pool side quick bite type of thing to save having to dry off and get dressed.

The air con was sufficient but im glad it was October as it didnt seem too cool.

Other than those minor things, i would definitely return. Oh the evening entertainment team were so good. I didnt expect much from an in house team but the shows were great.

Leisure Family

8/10

Excellent

17 Oct 2025

Paul

We had inclusive plus so ate in the lounge. Nice nreakfast (both theserved from menu and buffet).

Partner

8/10

Excellent

08 Oct 2025

Nadine

Some
Of the staff needed to be able to smile and be polite.
The vip upgrade is not worth it if you have children.

Friends_and_family Family

10/10

Exceptional

26 Sep 2025

Gerald

The property was clean, staff were very friendly and efficient. Location of Hotel was great, almost on the beach.
The food and drink were of a good standard, and there was plenty to choose from.

Leisure Partner

10/10

Exceptional

14 Sep 2025

Stuart

Some staff were rude and hotel kept changing breakfast times and location.

Leisure Partner

10/10

Exceptional

22 Aug 2025

girish

We had a great time. My family is like... take us back again... :-)

8/10

Excellent

15 Aug 2025

vanni

Nice hotel and very friendly staff.
Kids club entertainment was a bit poor.
Road outside the hotel is very noise.

Leisure Family_with_children

8/10

Excellent

04 Aug 2025

Stephanie

Great family holiday! It was the second time we have stayed here. We thoroughly enjoyed ourselves.

Leisure Family_with_children

10/10

Exceptional

12 Jul 2025

Zoltan

Everything was fine. The rooms are clean, the food is varied and everyone is very nice.

Friends_and_family Family

10/10

Exceptional

28 Jun 2025

Tamara

Great location, fabulous rooms, very clean, staff super friendly

Leisure Partner

10/10

Exceptional

17 Jun 2025

Georges

Overall fantastic, beach is very nice, staff very friendly. Only underwhelming thing was the food, but was generally good.

Friends_and_family Family

6/10

Pleasant

13 Jun 2025

Claire

Average food
Rooms dirty and small

Leisure Family

8/10

Excellent

11 Jun 2025

Robin

tl;dr nice hotel, staffed by friendly, inviting and interesting people. food is good, drinks passable, and is located minutes walk from family friendly beach and only minutes drive/walk away from ferry to Gozo and Camino.

Positives: We enjoyed our stay - especially the location, the food, and service (room and restaurant staff). There are a variety of restaurants - which means meals are always distinct. The Brazilian and Middle Eastern were really quite good. The food in the main restaurant rotates every day - so there is always something different. Sunday service is truly a feast, as is the day that the donut machine comes out. Special shout out to staff that we met during our stay, as we learned about their story, culture, and family. It was lovely to meet people like China, Sonu, Prativa, Santoshi, and Jonathan - who always served with a smile, and seemed genuinely interested in us and our young children.

Things to improve:

1. Late arrival - bags weren't offered to be dropped to the room. Would have been nice given spare trollies and staff.

2. No lifeguard at the pool - this is unforgivable (May 13th-24th stay).

3. Air-conditioning room isn't that powerful.

4. Restaurant always ran out of tea spoons - i don't think they realise how many kids needs them.

5. Cheap yoghurts, cheese, and ice-cream in restaurants.

Friends_and_family Family

8/10

Excellent

02 Jun 2025

Victoria

This hotel has some fantastic staff, nice pool area, the Salia restaurant, Coral buffet and Oriental restaurants surpassed expectations. The jungle was dirty and the music was so loud, and the food no where near the quality of the others. The Brazilian was ok,and the Middle Eastern wasn’t our taste but overall the food and drink was excellent in 3/6, 1 not our taste and 2 could have been better. The bar staff were brilliant, and we didn’t have much to do with animation team but they were fun.
I felt for the older customers as there was an enormous pool area but nowhere to escape the music pumping by the animation team.
The hotel was clean, lots of suggestions of trips and food and drink wonderful for a week, may have been a push for 2 weeks but overall we had a brilliant time. The worst part was all the British holiday makers!!

Leisure Family_with_children

10/10

Exceptional

30 Apr 2025

Emma

Lovely hotel has something for all the family very good all inclusive and the extra restaurants were really nice.

Friends_and_family Family

8/10

Excellent

10 Mar 2025

Neil

Good hotel for the price, many facilities, decent food, nice rooms. Location good by beach, short bus ride to town and elsewhere on the island

Leisure Family

10/10

Exceptional

12 Feb 2025

kwaiwing

Wonderful resorts for the family and lots see

10/10

Exceptional

30 Jan 2025

Jonathan

Loved it, prices for packages should be more cheaper, that would be great

6/10

Pleasant

05 Jan 2025

Matthew

The hotel is tired in places with many of the rooms requiring maintenance eg leaking toilet flushes or smelling of damp and heating not working etc. the hotel offers a lot of amenities however check in staff are so rushed given numbers attending each day that they are unable to explain all the features, so you will have to find this out for yourself. The upgrade didn’t happen as they were fully booked and the arrival wine had been missed but was rectified a few days later. The spa services were good and on the whole the food was pleasant

Leisure Family_with_children

10/10

Exceptional

29 Oct 2024

Ali

Loved the fact room cleaned impeccably each day (thanks Wilma) - loads for the children beach volleyball, baby slide, food decent, it's inexpensive hotel - so a bit shady around the edges but was good family trip

Leisure Family_with_children

6/10

Pleasant

25 Oct 2024

Bhavesh

The resort was OK, expected much more for this resort but the reception staff were of little help the entire stay, which left s bad taste in the mouth. The food tastes the same in all the restaurants including the main buffet, tasteless, some of the staff working there were helpful, but most were not.

Leisure Family_with_children

6/10

Pleasant

18 Oct 2024

David

We stayed here for seven days for our honeymoon. The area is lovely and close to the water but it is NOT beachfront. We received an upgraded room and bottle of Prosecco for booking with Expedia. The room was spacious and the air conditioning worked well enough, although it runs on motion sensors and seemed to turn off in the middle of the night. The fan stopped working while we were there and despite a maintenance request, nobody ever came to fix our mini fridge which was not keeping anything cold. The staff was terrific and kind and everyone spoke English. The buffet was good but not great. Not a ton of variety and the meats left something to be desired. The vegetables were not fresh, you could tell by the crinkle cut carrots that they were frozen. The desserts were uninspiring but the ice cream was great. If you have been to an All Inclusive in Mexico or Aruba or Jamaica, you will be disappointed. Also, this is a family resort, so expect dozens of screaming children and all bars to be closed by midnight. Zero nightlife. Tons of British tourists who all smoke for some reason. The Levant restaurant was the best of the a la cartes, while Salia and the Brazilian BBQ were also very good. The Asian restaurant was very disappointing. Lots of pools and we never had an issue finding a sun lounger. Do not pay for the All Inclusive Plus unless you REALLY want name brand liquors. The AI lounge never had a single person in it and it closes at 10pm.

Leisure Partner

6/10

Pleasant

19 Sep 2024

Zoe

The hotel is reasonable if tired in places. Bar queuing system was a little trusting and choice of drinks limited. Wine was pretty much undrinkable and even purchase options were limited. Food was ok, good to have non buffet restaurant options too. Breakfast was decent though the coffee wasn’t great. Towel collection and deposit system annoying for an all inclusive - plus the towels are tiny and not beach size, better to take your own. The spa facilities were excellent and I enjoyed two treatments during my visit. The entertainment was pretty good - dancers worked hard and were talented - the dome venue seems mostly for families, adult entertainment of Disney show was a bit weird.

Partner

8/10

Excellent

03 Sep 2024

Christopher

The food was ok with plenty of choices.

Leisure Family

8/10

Excellent

26 Aug 2024

Bunthan Sun

Good stay, plenty of option for food. Room nice and clean, friendly staff.

Leisure Family_with_children

10/10

Exceptional

24 Aug 2024

CEDRIC

Excellent hotel for families. Top customer service from all the staff (cleaning, reception, bars and restaurants staff, customer relationship manager, etc…).
Hotel very well located.

Leisure Family

8/10

Excellent

18 Aug 2024

Pushpa

We liked the options of restauranrs and bars.

Leisure Family

10/10

Exceptional

14 Aug 2024

Nicole

Amazing

Leisure Self

10/10

Exceptional

30 Jul 2024

Alex

Overall we had a great time at this hotel. The rooms are a great size and the hotel is very clean. The pools are great and always found there to b plenty of sunbeds despite it being very busy. The food was fine. the buffet was o but got a bit boring towards the end of our stay so I would recommend booking the restaurants. The food in the bookable restaurants was better but still not amazing. The food was typical of an all inclusive hotel.

Leisure Partner

10/10

Exceptional

22 Jul 2024

Lei

Very friendly staff

Leisure Family_with_children

6/10

Pleasant

14 Jul 2024

Youssof

Unless your kids just want to swim in an adult pool and participate in mediocre activities, then this isnt a \"child friendly\" resort from you. The childrens pool, which is pretty pathetic, one tiny slide and a mushroom waterfall, was closed when we were there so we didnt even manage to use that.

The resort overall is pretty average, the buffet (Coral) is actually pretty good with a wide choice of foods. We found all the other bookable restaurants in the resort to be really poor with the exception of Salia which was pretty good.

The staff were generally approachable and helpful, the rooms were kept clean and tidy, house-staff/maintenance were quick to respond to requests.

My only negative comment is reserved for the English shop keeper in the Laguna Shop who downstairs was incredibly abrasive and on a constant warpath. She had a bone to pick with everyone and made you know about it.

Leisure Family_with_children

8/10

Excellent

02 Jul 2024

Michelle

We really enjoyed our stay, location was great and the hotel had a lot of different options to do excursions

Leisure

8/10

Excellent

01 Jul 2024

Heather

This property was great for the family however the air conditioning in the rooms is really terrible for summer weather.
The reception are obviously aware because they immediately offer fans. Reception and the restaurants are freezing so the lack of air in the rooms seems definitely to be a cost saving exercise, which is disappointing for guests.

Leisure Family_with_children

10/10

Exceptional

22 Jun 2024

Natalia

Very pleasant staff

Leisure Family

10/10

Exceptional

11 Jun 2024

Tina Marie

Loved the Adult Only pool and bar
Loads of choice in the main restaurant. Adults only area in there too
Staff are very friendly and helpful

Leisure Partner

10/10

Exceptional

08 Jun 2024

Yabing

We had a fantastic time here. The food is great and Location is also great. The beach is just cross the road and it is very good for the kids to play. The bus stop is also close and bus goes to all the famous places.
The service in the hotel is good too. There are always food and bars open till midnight.
As a family, Both adults and children enjoyed our stay in the hotel.

Leisure Family_with_children

6/10

Pleasant

01 Jun 2024

Hotel is ok, a little dated and tired in places. We could not get a booking into the restaurants we wanted so ended up going off site for dinner. The food is average and drinks below average quality, served in plastic cups. I think it’s fine for a family all inclusive stay.

Friends_and_family Family

10/10

Exceptional

31 May 2024

Aaron

Nice hotel, raise complaints to manager

As a family of four we had a lovely holiday at dB Seabank. The facilities were great, the pool ideal for the number of guests and we didn't ever struggle to get sunbeds. The Animation team were great, offering loads of activities throughout the day without being too overbearing. The food and drinks offered were nice and varied enough that we didn't get bored over the week. The themed restaurants were good too although it's a shame they don't offer juice for the kids, this is only on offer in the main buffet restaurant.

The only downside of the whole week was the air conditioning not working in our room. I reported it on the third day and reported it still hadn't been fixed every day for the rest of the week. On checkout I mentioned it again and the manager on duty said I should have brought it to his attention. It's a shame that none of the reception staff had done this earlier.

Friends_and_family Family

8/10

Excellent

27 Apr 2024

Oladipo A

Good hotel.limited food options, poor communication amongst staff at times. Rooms are not sound proof and can be very noisy when people are walking on the corridor. A lot renovation work going in at the hotel at moment which can be an inconvenience due to high noise levels during the day.

Leisure Family_with_children

10/10

Exceptional

20 Apr 2024

Angela Dawn

No complaints we loved the resort and will definitely return. Our issue was with Expedia arranging our trip home once a flight was cancelled well in advance. But as for the resort, wonderful place! Money well spent.

Leisure Friends

8/10

Excellent

22 Mar 2024

luz

The resort is very nice clean and has a great view of the beach but the food at the restaurants was awful Worse food I’ve ever had a sentiment shared by most guests Although it’s all inclusive we found ourselves eating out every day

6/10

Pleasant

12 Mar 2024

Christine

The staff were at first stating that we were not due a bottle of wine. When I showed them the printed page showing it the reluctantly said we would get it but it took 2 days to arrive. The place is too big............sprawled and full of children who were helping themselves at the buffet tables plus running around which was dangerous for a number of handicapped seniors.

Leisure Family

6/10

Pleasant

17 Feb 2024

Donna Elizabeth

The food wasn’t great
Spa treatment was good but steam room was out of order
Drinks were tasteless

Leisure Family

10/10

Exceptional

10 Jan 2024

Bruce

Super resort

Super resort, very welcoming and kind staff (especially AJ, Jonathan and Marion), wide choice of extra restaurants. Not much within walking distant except small beach in lovely calm bay, with shallow water. Mini golf very primitive! Overall, would return in the future.

Friends_and_family Family

6/10

Pleasant

14 Dec 2023

Adam

Couple of restaurants closed limiting the food options and the main restaurant coral doesn’t alter the menu day to day.

Leisure Partner

8/10

Excellent

10 Dec 2023

Edward Anthony

The view was nice. Easy access to the beach. I did not like the availability of specialty restaurants. The staff did not explain what amenities were available when we checked in. In an emergency, staff was not trained and put guests at potential risk.

Leisure Family

6/10

Pleasant

08 Oct 2023

Anne

No warning about building works

We were not told about building works. Hammer drills all day long even at weekends. This rather spoiled things for us.
Hotel and grounds were very clean. We were all inclusive plus and guest relations were excellent ensuring that we were happy with everything.

Partner

10/10

Exceptional

24 Sep 2023

Katie

We thoroughly enjoyed our stay at this hotel. The food was excellent, all staff members were extremely friendly and helpful. Everywhere was spotlessly clean. Plenty of space around the pool areas and a beautiful view of the sea. We would definitely come again.

Leisure Partner

8/10

Excellent

18 Sep 2023

Tracey

It’s not near anything but that’s like most hotels in Malta easy to get about but it takes long to get to short distances download bolt is a must for taxi

Partner

8/10

Excellent

14 Sep 2023

Vicente

Pool was good and the service was good. The hotel food was very good with a good choice of food for adults and children and the drinks were decent quality as well. The hallways and rooms did have quite a few ants around and there were quite a few wasps around the pool area especially if drinks were left out or spilled. The mini golf was pretty poor and I didn’t see anyone use it.

Leisure Family

10/10

Exceptional

14 Sep 2023

Andrew John

Great stay with good facilities and friendly staff. Public areas and rooms seemed to be clean and well maintained but the corridors were oddly institutional (not a big problem really)
Plenty of parking available for our hire car, so we could come and go without worrying too much about getting a space (Sep visit).
As we were exploring Malta we didn't spend too much time in the pool areas, but it was nice that there was an adults only section where things were quieter.

Leisure Partner

2/10

Poor

08 Sep 2023

Cristina Cupido

Definitely this is not a 4* hotel, the maintenance service has to come 3 times to our room as nothing is working, also the cleaning is very poor as the food. No access to the beach either from the resort

Leisure Partner

10/10

Exceptional

03 Sep 2023

Gareth

Great hotel

Leisure Family

10/10

Exceptional

18 Aug 2023

Juliet Charlotte

Leisure Family

8/10

Excellent

08 Aug 2023

Leanne

The hotel is ‘okay’

Overall it is an ‘okay’ hotel. The best bit being the food selection. The hotel was busy (to be expected in July) and the pools were overcrowded. We got around this by swimming at the end of the day when it was quieter. We tended to go out during the day. If you plan to stay there all day everyday, the noise and crowds may get tiresome. We met a mixture of staff. A few were very helpful. The English lady manager at reception was lovely. However most of the staff seemed very stressed and not particularly helpful. Parking was easy and free, loads of spaces under the hotel. The biggest downside to the hotel (and the one that would stop me staying her again) is how much noise you can hear from the rooms. We have all come home exhausted after getting very little sleep. You could hear when a guest walked past in flipflops, that’s how thin the walls were! The cleaners worked tirelessly and kept our room very clean. So overall, the hotel is okay. Calling it a 4* may be pushing it slightly, but it wasn’t terrible.

Friends_and_family Family

6/10

Pleasant

23 Jul 2023

Baldeep

Lack of staff on reception and so long queues, no AC unit around hotel especially in hallway leading to rooms. Too much noise coming from hallway outside bedroom. Cannot accommodate requests put months in advance for special birthdays, cot etc. Same food menu served in Coral restaurant for lunch and dinner.

Leisure Family_with_children

10/10

Exceptional

19 Jul 2023

James

We were impressed from the moment we arrived at the hotel. It's a large complex, and yet everything was clean, tidy and the staff were polite and helpful. The food at all the restaurants that we tried was also varied and very nice; although for the 'themed' restaurants you have to book through the hotel's webpage which is a bit clunky.

This was our first time at an all-inclusive hotel and we weren't entirely sure what to expect from the drinks on offer. Whilst there was plenty to choose from, including cocktails, nothing seemed to really pack a punch.

Leisure Family

2/10

Poor

08 Jul 2023

Daniel

I would choose a different one

The hotel really needs some renovations.

Friends_and_family Family

4/10

Poor

08 Jul 2023

Szymon

Not a great value for money

TLDR; It's not a 4-star hotel by what I expected.

We stayed at the hotel for 7 days during a family holiday all-inclusive from early June. Our very first experience with the room and the corridor was an unpleasant odour. I thought it was just a temporary issue but unfortunately, it was both on the passage and in the room for the entire stay.

The second very bothering thing is the air conditioning - you can not set the desired temperature in the room. The only option is to use a colour-coded dial and have a terrible hit-and-miss of either too cold (only at night) or too warm during the mid-day. That unfortunately was the reality as the unit was not powerful enough. It's not a single case as our friends who stayed in two other rooms had exactly the same experience. During summer, this makes it very hard to rest at noon when it's too hot outside.

The hotel feels like it's abandoned by the manager(s). Either they are not present or they are snowblind about the general condition of the hotel, rooms, furniture, corridors, etc.

Service was OK-ish. 2 out of 10 staff we interacted with were kind and positive. The majority of the staff is indifferent and not pleasant to interact with - especially reception or the bars' staff. Perhaps this is due to very poor gender equality at the hotel. The majority of the staff is male, unfortunately.

Food is also OK-ish. Hit and miss. As for a Mediterranean location, I was expecting excellent fish and seafood, but I was disappointed.

Friends_and_family Family

10/10

Exceptional

22 Jun 2023

Joseph

Staff here are always working hard to keep it clean and maintained. Maron an Rachel at front desk very helpful.Matthew at Salia strives for perfection. Very friendly, customers come first. Large variety of eating establishments.

Leisure Partner

10/10

Exceptional

20 Jun 2023

Rasha

I can give this hotel 5 stars as everything is available the food in the all inclusive was amazing the Ala cart restaurant was so good but hard to reserve like only some available you need to book as soon as you come, the adult pool and the main pool are wonderful, the only thing i need to say is when I come they treated us as regular while we reserve the all inclusive plus which is more amenities available to us and I knew something was wrong so they have to change our bracelet to the vip and we started using it for everything, there is a vip club which is great different drinks different snacks always available with breakfast snacks and drink, the Asian restaurant was amazing, Salia was great but I didn’t like Laguna that much, the levant is a very nice with Mediterranean style, I really recommend the hotel to everyone, also close to pious village like 10 min walk so as other shops and beaches are very nice, staff was so nice especially Hussam, Mohammed and the manager helped us a lot so as Leadia she was great, beautiful hotel thank you Expedia

Leisure Family

10/10

Exceptional

17 Jun 2023

Charlotte Grace

Amazing view of the beach. Many options to do on site. Amazing massages done by the therapists. Food is amazing for each meal

Leisure Family

4/10

Poor

09 Jun 2023

Mary

adult pool very small and busy.more of a hotel for families than couples

Partner

4/10

Poor

04 Jun 2023

Verified traveler

Looked good on paper…

I booked 3 family rooms requesting they be together but for some unknown reason they weren’t! They had allocated rooms before arrival then refused to amend them even though rooms either side were empty - was very frustrated with the receptionist Blanka!

The hotel is big! Much bigger than I’ve stayed in previously. The food was good and plentiful, but it was a shame there were roadworks outside the hotel which ruined eating outside on the terrace experience. The main restaurant was very busy and noisy and felt more like an eating shed. The special restaurants were all nice though.

The pools are good but the indoor pool is only accessible for kids are certain times which is totally understandable but the way the kids get asked to vacate the pool when the time is up is plain rude. The tone of staff at reception, pool and spa and main restaurant leaves a lot to be desired for.

I booked on hotel.com and had 20% off spa services, however when booking was told that the treatment chosen didn’t qualify for discount, as it was on a different page to the others! Very confusing and unclear and was met with once again unhelpful staff.

The main positive was the housekeeping! We had very friendly and helpful housekeeper in room 2427 called Naeem who was exceptional! Clean room everyday and always had a smile on his face. Also special mention to Mina in Salia restaurant who was again very pleasant and great at her job!

Overall a disappointing experience and wouldn’t come back.

Friends_and_family Family

8/10

Excellent

08 May 2023

Marina

Nice stay for family

Clean and nice hotel. Minor issues in our room to be fixed by plumber.
A lot of hungry moskitos!!!

Friends_and_family Family

8/10

Excellent

16 Apr 2023

Fabio Norberto Silva

The room was spacious. I loved the privacy with the \"separated room\" for my child. No english speaking tv channels (at least for kids). The main bed was huge! The housekeeping cleaned our room daily, which was good! I liked the idea of the refilling water stations
kids club was the only disappointment. We were planning to go to the spa and spend time together as couple for maximum 1h and we were counting to leave our son in the kids club hoping that he could have some fun, create great memories by doing activities as advertised (bowling, archery, play ball, etc) and interact with other kids... but the animation crew (only 1 person) sat there on his mobile and the kids were doing whatever they want. My son did some colouring and reading on his own. When we first left our child there, the staff member had gone to the toilet with other child and the others were left unattended, so we were apprehensive to leave him there. I've asked reception about it... but they were not sure about the programme too. The indoor swimming pool was only available for children from 3pm until 7pm. During the day we had the freezing cold outdoor swimming pool, which I didn't dare to go.
They were doing some works near the swimming pool, at the kids area probably to be ready for summer. It was a shame we couldn't use it this time.
The restaurant and food were good. We couldn't book for the other restaurants at the hotel (brazilian) as it was already fully booked during our stay.
Overall was good.

Leisure Family_with_children

10/10

Exceptional

15 Apr 2023

Andrew

Staff were all very friendly and helpful. The food was amazing in all the restaurants we tried, can't wait to go back.

Leisure Family

6/10

Pleasant

13 Apr 2023

mattijs

This is not a 4 star property.
Rooms are basic, hotel needs a full revamp and there is a smell of sewage in most corridors.
Food is a strong ‘meh’ at best of times.
Staff are good though they just haven’t been given the tools to deliver.

Leisure Family_with_children

10/10

Exceptional

10 Apr 2023

lubhana

Excellent service, good food, lots of restaurant to choose from. The staffs in every department are excellent

Leisure Family_with_children

8/10

Excellent

01 Apr 2023

Maria

Excellent pool view room to watch the sun set.excellent salia italian, excellent reception bar,excelent laguna restruant excellent location, unfortunately no outdoor heated pool and indoor one was far too busy. Rodizio was extremley poor which was a shame because that was the one I was most looking forward to. Coral restruant also extremley poor too big, busy and chaotic.Thankfully only needed to go in twice due to the other ones. Jungle,oriental and middle eastern were good.Im glad I perservered to book them as it was tricky. I really liked the laguna restruant for breakfast and lunch,shame it wasnt open more often. Overall had a good stay but would need a few changes to be excellent. The weather was great for March, everyone sunbathing and in the pools all week which was an excellent surprise for us.

Partner

10/10

Exceptional

19 Mar 2023

Elwira

Perfect hotel

Amazing hotel with 6 restaurants, delicious food. Good spa and sauna. Near beach. Fabulous view from room. Everthing excellent.

Partner

10/10

Exceptional

13 Mar 2023

Keree

Good

Leisure Partner

10/10

Exceptional

11 Mar 2023

Satpal singh

Everything is perfect... 👍

Leisure Family_with_children

10/10

Exceptional

24 Feb 2023

Mona

Excellent value for
Money good choice of food plenty of activities for kids and adults

Leisure Family_with_children

10/10

Exceptional

31 Jan 2023

Mehak

lovely staff and service

Leisure Family

6/10

Pleasant

24 Jan 2023

Andrew

It was okay

Leisure Partner

4/10

Poor

18 Jan 2023

Robert Kenneth

The property was clean, and the staff friendly. . . Food was less than manageable (greasy and overcooked). . . Power went out for multiple hours during the eveing, rendering everything non-usable. Place lacks an adult friendly environment... as kids are often unsupervised or not noticed within the hours stated. All in all.. will not return

Leisure Partner

4/10

Poor

01 Jan 2023

Verified traveler

Not a 4 star hotel; amenities unusable

Not a 4 star hotel. Only heated pool is a small indoor pool closed noon-3pm for kids - insufficient size for number of rooms (outdoor pools are literally colder than the sea). Room was old with broken pieces; other amenities exceptionally run down/ minimal open hours. Very disappointed- would not recommend to anyone I know. Have been very pleased with other hotels on malta.

Friends_and_family Family

10/10

Exceptional

31 Dec 2022

Alexander

Our fifth time here. Love it every time. Gets better with each visit. Staff members are great and very helpful and hardworking.

Leisure Family_with_children

8/10

Excellent

23 Dec 2022

Sherene

Staff very polite (particularly within the restaurants).

Didn’t receive VIP access on spa facilities.

Leisure Family

8/10

Excellent

06 Dec 2022

David

Nice Hotel with large room’s and a huge outdoor pool. Food option’s were a bit repetitive, the spa area would benefit from an upgrade and it would be better if the Gym was open later in the evenings. Overall a good stay though and lovely staff.

Leisure Self

10/10

Exceptional

20 Nov 2022

Keith

Faultless hotel

Partner

6/10

Pleasant

30 Oct 2022

Gina

When we checked in we had reserved a sea view and the room they gave us was on the side with a view of the sea if you were to go out on the balcony and look around the corner. At reception we were told that there were no more sea view so had to upgrade . Felt a little cheated. Also at r reception they didn’t tell us about booking restaurants so when we eventually found out from another holiday maker that we needed to book the whole weeks it was too late and there were none of the specialty restaurants left for the whole week. We complained at reception and they did manage to find us two evenings. Very disappointing as if we’d had the information our stay would have been so different. When we went to the restaurants they were only half full so not sure why they didn’t have any room .
Apart from this the hotel is great even as adults travelling without kids as there was plenty of quiet space.

Partner

8/10

Excellent

25 Oct 2022

Veronika

This resort has everything. Food was very good and staff went above and beyond to please. My only complaints are about the room itself - the AC was sometimes not working, but a call to reception usually fixed it. Also, this resort is extremely family-friendly, so I wouldn't recommend for adults who want some peace and quiet.

Leisure Partner