Sheraton Colonia Golf & Spa Resort

10/10

Exceptional

19 Oct 2025

Gisela

Hermoso el lugar, muy bien mantenido, muy buena la atencion, y gran propuesta oara ir con niños. El.parque es hermoso con varias propuestas como bote con pedal, mini golf, canchas, etc. Muy recomendable!

Leisure Family

8/10

Excellent

12 Oct 2025

Raymond

Staff was very friendly and I love their customer service. Hotel is beautiful but you also notice that its in need of an upgrade. Still is a very good Option with many things to do!!!

Leisure Friends

10/10

Exceptional

13 Aug 2025

Tiffany M

Beautiful hotel, gorgeous facilities and great staff. It was a perfect stay.

Leisure Partner

8/10

Excellent

24 Feb 2025

Juan

Nice place, friendly staff, family-oriented rather than couples-oriented. Some moments of truth were subpar for a 5 star hotel. It’s probably a 4.5 hotel, not 5.

Leisure

4/10

Poor

15 Sep 2023

Wilman

Dissappointing

There are two things that disappointed me about this hotel. First the lack of cleaning and maintenance in general. Dirty windows and loose taps. Second, they told us that we could use the services and then they charged us an extra 20 dollars that they never notified in advance. I wouldn't go back.

Friends_and_family Family

4/10

Poor

25 Mar 2023

Keilly

Disappointing. They have really old tvs but front desk confirmed they do nothing. So you can’t relax in the room or connect your phone to them. The blow dryers don’t work. The tub is very old and looks rusty yellow. The robes need softener urgently. The staff hung up on me twice on random situations I had with the room. I wasn’t even arguing about them. Just very poor experience for a Sheraton. Expected something better kept together.

Leisure Partner

10/10

Exceptional

20 Jan 2023

Danielle

We had such an amazing relaxing time. The rooms were big and cosy, everything you will need. The things to do around the resort were fantastic options galore that you don't need to leave.

Leisure Family

10/10

Exceptional

16 May 2022

Gerardo

Excellent Hotel, with very nice facilities and the staff very kind.

Leisure Family

10/10

Exceptional

25 Apr 2022

valeria

incredible service

was very nice , Isabel from the front desk was super kind and made our stay great

10/10

Exceptional

12 Oct 2020

Nicolas

Perfecto para parejas

Muy buena localización y el hotel excelente

Partner

10/10

Exceptional

15 Apr 2020

TROY

We had a very nice stay. Great hotel and a great city.

Friends_and_family Family

6/10

Pleasant

26 Feb 2020

Robert

Property is a little dated. Almost all of their bicycles were poorly maintained.

Leisure Family

6/10

Pleasant

12 Jan 2020

Verified traveler

I was expecting more from the hotel being a Sheraton hotel. Also the bed quality
Was not good. Room also a bit worn out.

Leisure Partner

10/10

Exceptional

06 Jan 2020

M

Great amenities, breakfast and dinner. Staff in restaurant not so friendly and very slow service.

Leisure Family_with_children

8/10

Excellent

01 Jan 2020

Fabian

Still good

It’s a very nice hotel and the service is great but it is getting old and is In need of an urgent revamp.

Partner

8/10

Excellent

07 Jan 2019

Marsha

Dry comfy and relaxing.

Family

10/10

Exceptional

14 Apr 2018

Deirdre

Wonderful - needs updating on decor and furniture

The hotel is very nice, however it is worn out and needs refurbishing for soft goods. The beds are amazing! The lobby and spa areas were really nice. The decor in the room is non existent, the carpet was really really dirty as was the chair. The service was excellent and very friendly. The grounds were really nice including the pool area.

Partner

4/10

Poor

18 May 2017

Peter

Disappointing stay at Sheraton.

Disappointing overall. This is a hotel we have stayed at many times ten years ago when we lived in Buenos Aires. The hotel was quite avant- garde in those days. It was new and had few rivals. We were amazed to see there has been no up-dating during this ten years. The hotel is mainly coach load orientated. Everything is an extra these days except one small bottle of water in the room which is 'gratis'. Frustratingly, the internet is an extra which is ridiculous these days. The use of the indoor pool and spa is an extra and it was too cold to use the outdoor pool. The food was not good. They used to have some smoked salmon in the average buffet breakfast but even that has now gone! The bar food is limited, poor and expensive. The hotel has a feeling of general decay and lack of investment. I have a feeling we shall not be going back anytime soon!

Partner

8/10

Excellent

20 Feb 2017

carlos

nice hotel. good pools

very good experience !! we detected only one problem, the pool bar. bad service. terrible !!!

8/10

Excellent

23 Oct 2016

Neil

Good hotel in a great location close to Colonia

This is a lovely hotel with excellent common areas and beautiful scenery! The rooms are large but have a smallish double bed and are slightly old fashioned. Breakfast is average. Staff are extremely helpful and pleasant.

Family

10/10

Exceptional

28 Sep 2016

Verified traveler

Great for kids too

This was not the first time I have been there, actually I have gone there many times. One of the great things about this hotel is that is also a great hotel for kids. Besides the outdoors installations, the hotel has a Kids club where they can play and do all kind of things, always supervised by professionals, They also organize activities outdoors for the kids, which leaves grown ups times to enjoy themlseves.

8/10

Excellent

15 Aug 2016

Verified traveler

Very good hotel

The hotel is very nice, good location, friendly staff. Awesome breakfast. Quite expensive, but over all it was very good.

Partner

10/10

Exceptional

14 Jul 2016

omar

Luxury near Colonia

We were visitong the area on a long weekend, my wife and son. No places available, except this great hotel. Not cheap, but excellent. Excellent food, pools, landscape, spa

8/10

Excellent

04 Jan 2016

Verified traveler

Very good hotel to enjoy family vacations

Sheraton Colonia is a very good place to enjoy vacations with your family. The Sheratoon kids club is an excellent choice for your childrens from 4 to 12 years old, the staff of the Kid club are very professional and great with the kids, giving them all different activities during the day, including the lunch and dinner is available for the kids on the kid club.
The pool facilities are great, an excellent place very well located and much activity.
The rooms are comfortable spacious but the beds are not same size as other hotel from the same chain.
The gym is very good, with excellent and new machines.
The golf court is magnifique.
The gastronomy choice is the weaker point of the hotel, the options are not so much, the prices are a bit expensive and the size of the portions are small.
A couple of tennis court will be ideal and they are missing.

Family

8/10

Excellent

08 Sep 2015

Jesse

Nice service oriented staff

Hotel staff ready to attend to all your needs with a genuine smile. If you stay over the weekend, there will be a lot of families with children running around the halls disregarding the \"quiet pls\" sign you place outside your door.
It would be nice if they had coffee and or tea in the rooms.
There isn't anything close by at a walking distance. To go to the Colonial town, your have to drive or take a $10 taxi. They do rent bikes at the resort @ $4 an hour.

8/10

Excellent

01 Aug 2015

Maria

Great hotel in beautiful setting!

the hotel is beautiful and the views of the golf course and the gardens over the river are great. Staff is friendly and breakfast is perfect.
I didn't like to pay for the Wi-Fi connection! it's an expensive hotel and it should be a service provided to the guests!

Family

8/10

Excellent

09 Jun 2015

Alberto Daniel

Nice accommodation near de Old Town, and quiet and very clean

Partner

8/10

Excellent

18 Feb 2015

Fernando

Nice hotel, needs more maintainance

The hotel is very nice, great pool areas, very nice for playing golf, near the beach. We had a bad experience ar checkin because the hotel assigned an special accesibility room and we asked for a king size. The accesibility room is prepared for wheel chair use, like special bathroom without bathtub. We must go to the lobby to ask for the manager and later after some minutes they assigned a standard king size bed room as we booked.

10/10

Exceptional

04 Feb 2015

Verified traveler

Good hotel close to the beach and the harbor

Clean, little expensive, recommended for golfers and crossing to Buenos Aires

6/10

Pleasant

12 Nov 2014

evzg

Nice outdoor facilities.

We only stayed one night but if I had to go again I would not stay there as it is not the closest hotel to the old downtown, you pretty much have to rent a car or take cabs.

10/10

Exceptional

11 Jun 2014

Verified traveler

Wonderful staff and views.

Wonderful hotel. Beautiful views of the River Plate. The staff was very helpful. I ended up having to deal with some work while there and the staff graciously scanned and emailed papers for me since all I brought on my vacation was an iPad. I would stay again without hesitation. Very enjoyable.

4/10

Poor

28 Jan 2014

Matt L.

Colonia, Uruguay....Where?

My wife and I booked for 2 nights there. Food is okay, staff is friendly and hotel is decent. But $500USD a night if you add your meals...in Colonia! So if you have money to waste, give it to charity, you'll feel better.

10/10

Exceptional

14 Jan 2014

sara

Stunning!!!

I spent three days at the Sheraton Golf in the city of Colonia
The hotel is amazing, the staff is very helpful and kind
The Resto at night is a perfect option if you are tired and prefer stay al the Sheraton
The food is excellent and prices are ok
About the outdoor activities this Sheraton is surrounded by a golf campus and that create an amazing landscape
The pool is perfect and you can have a drink in the pool bar
At last but not least everything in the room is perfect and comfy

10/10

Exceptional

02 Sep 2013

ariascose

GREAT. TOTALLY RECOMMENDED.

Great hotel installations, great service, nice massage. A really great place to go. I would recommend going for more than a day.

8/10

Excellent

05 Apr 2013

Julie O.

Great during the day. Lacks dining alternatives in the evening

The location is very peaceful and quiet, excellent to relax.
Since there are no restaurants within walking distance, the hotel should offer more dining alternatives for the evening.
There is one restaurant which is extremely expensive (food is good but not as to justify those prices) The alternative is a bar offering only hamburgers, pizza and snacks. They should have something in between (brasserie, bistrot) at more reasonable prices. Of course, the restaurant will then probably be empty.

Partner

10/10

Exceptional

03 Dec 2012

Verified traveler

Great for families

Great hotel. They have a huge room dedicated to kids (videos, tv, wii, computers, piong pong, chairs and tables, etc). ery good service and food.

Family

4/10

Poor

24 Feb 2012

Linda

Bad service, inconvenient location in Colonia

Very bad experience at Sheraton hotel in Colonia. The hotel has nice grounds near the river, an inconvenient taxi ride from the city. Dinner at the hotel bar featured greasy enpanadas, a dirty glass and indifferent service.
The room was large however the shower was broken and despite a call to the front desk we could not get the air conditioning below 23 C.

8/10

Excellent

20 Jan 2012

Alejandro

Sheraton Colonia

Very nice hotel, warm architectural style. Great kids club service.
Very bad restaurant and room service. The food is good, but the waiters are not properly trained.

4/10

Poor

25 Jul 2011

Francisco

Winnter week

The hoteles is beatufull but, Food and Bebberage are realy Horrible. One day i'm wait 20' minutes to order an then 2 houers until see food.

For kids is exccelent!

Family

6/10

Pleasant

09 Mar 2011

Marcelo

Not impressed

It was our second time in Sheraton Colonia. It's the best hotel in Colonia. The indoor pool is great and you have a lot of activities in summer. The wrong thing is the bad location, so far of the historic centre of Colonia, and the food, that is expensive in the hotel. But we can recommend this hotel to other tourist.

Family

8/10

Excellent

27 Jan 2011

Wanderer 001

Excellent Hotel - Not in downtown Coloni

The Hotel was excellent. I didn't play Golf, or use the spa ... And the restaurant ...well it was fine.... If you like eating surrounded by families on vacation. Screaming children, awkward teens, grandparents holding court ... And parents trying to endure the weekend. It's that kind of place. The facility itself was nice. The staff spoke excellent english. Certainly enough to enable me to check in, eat, sleep and checkout.

My two reservations about the facility?

One. It's a 10 minute cab ride from the Buquesbus Ferry terminal. It's NOT downtown. Bear that in mind if you want to be car independent. (200 pesos)

Two. There was no in room wifi.

2/10

Poor

06 Mar 2026

José

Não deveria constar como 5 estrelas. É no máximo um 3 estrelas. Instalações estão super velhas, não fazem manutenção. Móveis sucateados. Deve ter sido um 5 estrelas 20 anos atrás. Banheiro da nojo. Limpeza horrível. Banheira com cortina tinha até cabelo. Serviço péssimo de funcionários. São extremamente deselegantes, para dizer o mínimo. Sensação de ser aqueles resorts para massa popular, sem qualquer cuidado com o cliente. Quarto não tem nada de amenities. Sequer roupão e chinelo possuem. Absolutamente nada.
Minha mãe possui dificuldade de locomoção, pedi quarto próximo ao elevador, não fizeram nada para conseguir. Pedi um banco de plástico para auxiliar no banho, coisa que todo o hotel de dispõe a ajudar, eles falaram que o hotel corre risco caso disponha. Insisti mas todos os funcionários de extrema má vontade. Nao auxiliam em nada pessoas com deficiência física.
Café da manhã . Pouquíssimas coisas e cobram por fora ovos. Não permitem carregar carro elétrico. Spa velho, da nojo de ir nele.
Não voltaria jamais

Friends_and_family Family

10/10

Exceptional

05 Mar 2026

mauro

Excelente Resort. Piscina interna aquecida e piscinas externas grandes. Saunas excelentes tanto vapor como seca. Café da manhã excelente.

Friends_and_family Friends

10/10

Exceptional

28 Feb 2026

MARIA ROSA

Todo

10/10

Exceptional

18 Feb 2026

Leandro

Hotel muito bom. Opções de lazer, comodidade muito boa.

Friends_and_family Friends

10/10

Exceptional

18 Feb 2026

CRISTIAN HERNAN

Nuestra primera vez en el Hotel. Todo impecable, muy buena atención de su personal y, lo más bello, sus exteriores!

2/10

Poor

19 Jan 2026

maria jose

otras observations:
“La relación costo–calidad claramente no coincide con lo que se muestra en las fotos.”
“El mantenimiento y el servicio no están a la altura del costo actual del hotel.”

anecdota decepcionante desde el check in:

El horario oficial de ingreso al hotel es a las 15:00. Nuestro vuelo desde Buenos Aires llegó a las 11:00, por lo que consultamos de manera si existía la posibilidad de ingresar antes. Se nos informó el costo del early check in era de USD 60 adicionales, sobre una tarifa ya elevada preferimos d dejar nuestro equipaje en recepción y a almorzar, para regresar más tarde. perfecto hasta aca.
Al volver al mostrador a las 14:15, consultamos si la habitación estaba disponible. La respuesta fue que hasta las 15:00 en punto no se nos podía entregar la habitación, a menos que abonáramos el cargo extra de USD 60. la habitación estaba limpia y lista para ser ocupada, por lo que esta negativa respondió únicamente a una aplicación rígida de la política del hotel, sin ningún criterio de atención al cliente. no nos dieron la Llave hasta exacta las 3 -

Leisure Partner

10/10

Exceptional

16 Jan 2026

Flavio

.

Friends_and_family Friends

8/10

Excellent

11 Dec 2025

Omar ituriel

en general el hotel tiene un aspecto ya pasado de tiempo, me parece le hace falta una renovada en general, alfombras,accesorios, equipos, tapiz, etc.
el personal por el contrario, muy amable y atento, muchas felicidades a todos ellos que en todo momento se encuentran con una sonrisa dispuestos a mejorar nuestra estancia.
Me parece que la cadena deberia poner atencion a este tema de la apariencia, no creo que un hotel de esta talla se haya quedado en pasado por no decir olvido, fuera de eso la pase bien

Business

10/10

Exceptional

01 Dec 2025

Itzel

Un lugar para descansar mente y cuerpo

10/10

Exceptional

21 Nov 2025

Carlos

Muy agradable

6/10

Pleasant

19 Nov 2025

César

equipe muito fria, pouco receptiva principalmente Izabel. Quartos ainda em formato antigo, banheiros ainda com banheiras velhas que molham todo chão fora, televisão analógica.Café da manhã com pouca variedade de frutas. Gestão ultrapassada. Não voltaria

Partner

10/10

Exceptional

16 Nov 2025

Marcela

Everything was great , the room really comfortable , clean and the view amazing . The hotel staff very kind . We had an unforgettable time !!!!

6/10

Pleasant

02 Nov 2025

MARIANO

La habitación estaba en buenas condiciones
Pero el hotel no está a la altura de los SHERATON
El servicio de restaurant un desastre, devolvimos toda la comida
En el desayuno americano varias cosas se cobran aparte.

Friends_and_family Friends

10/10

Exceptional

19 Aug 2025

Elisa

Tranquilidad, rica comida y excelente atención

Excelente lugar para descansar y disfrutar, se destaca la piscina por su espacio abierto. El desayuno muy rico y los platos de la cena muy muy buenos.

Friends_and_family Family

10/10

Exceptional

01 Aug 2025

Verified traveler

Excelente!

O padrão Sheraton é reconhecido internacionalmente por seus serviços prestados aos hóspedes.

Friends_and_family Family

8/10

Excellent

25 Jul 2025

Ingo

Boa opção, mas podem haver algumas melhorias.

Boa opção de hospedagem, boa arquitetura e decoração mesmo que já um pouco ultrapassada. Localização distante do Centro Histórico. Quartos excelentes, bom espaço e conforto.
O restaurante não condiz com a proposta do hotel ( item importante para um hotel que fica distante do centro)
Pavimentação do estacionamento de veículos apresenta sérios problemas de manutenção.

Friends_and_family Family

8/10

Excellent

01 Jul 2025

Fernando

Es un muy buen hotel, aunque necesita mantenimiento. La calidad en general es muy buena, las habitaciones cómodas y el desayuno está muy bien. El personal muy correcto también.

Leisure Family_with_children

8/10

Excellent

01 Jan 2025

Felipe

One of best options in Colonia del Sacramento.

Hotel é bom, ao final de Colonia em bairro seguro com lindas casas em volta, campo de golf, piscinas aquecida interna e externa e bom café da manhã incluido. Os quartos são relativamente espaçosos.
Ponto negativo que tentarem me cobrar tarifa de resort fee de 60 dolares, ao que notei que o real eram 22 dolares. No mais tudo certo.

A academia é boa tambem com equipamentos life mas necessita modernização. No geral o hotel esta um pouquinho datado.

Do centro histórico é um pouquinho longe se não estiver de carro ( 5km).
Dica tambem das vinicolas em carmelo ( 70-90km).

Friends_and_family Family

6/10

Pleasant

26 Nov 2024

Øystein

ett nydelig, gammelt hotell som forlengst burde fått en oppgradering, restauranten var stengt i november, de forsikret at de hadde samme meny i baren som de ellers har i restauranten. Føltes mer som en barmeny på ett tre stjerners hotell enn en fem stjernes opplevelse. Frokost var inkludert i prisen, men det inkluderte ikke kaffe som kostet USD 7 ekstra!

10/10

Exceptional

14 Jul 2024

Renee

Muy dusfrutable

Excelente el personal del hotel, siempre dispuestos a hacernos pasar una excelente estadía. Para disfrutar en familia con muchos entretenimientos para los chicos.

Friends_and_family Family

10/10

Exceptional

14 Jul 2024

Fernando Alvaro

Muy buen hotel en Colonia, que requiere un mejor mantenimiento general, ha quedado un poco en la historia. Aún así es un excelente lugar para pasar unos días y disfrutar del lugar.

Leisure Partner

8/10

Excellent

18 Jun 2024

Ana

Área externa belíssima, mas internamente o hotel precisa de uma renovação.

Friends_and_family Family

4/10

Poor

17 Jun 2024

Isabella

Decadente

O Hotel fica num local lindo mas tá velho é decadente. O serviço que presta não está a altura de um hotel 5 estrelas.

Friends_and_family Family

6/10

Pleasant

17 Jun 2024

Carmen Lucia

Decadente num lugar fantástico

O local do hotel é magnífico! Jardins, campo de golf e piscinas porém, os quartos são escuros, decadentes e poucas tomadas disponíveis. O secador dava medo de ligar por causa do estado da tomada. Ao abrir a cortina encontrei uma teia de aranha enorme o que demonstra que a limpeza deixa a desejar. Os funcionários são atenciosos e prestáveis. O café da manhã (Tem que marcar a hora de véspera) é bom, porém se você pedir para fazer um simples misto quente tem que pagar por fora já que só tem torrada disponível no salão.

Friends_and_family Family

10/10

Exceptional

05 Jun 2024

Jose Othon

Un poco añejo el mobiliario

10/10

Exceptional

03 Jun 2024

Elisa

Excelente lugar para descansar y disfrutar

Excelente lugar para descansar rodeado de verde y tranquilidad, con rica comida y muy buena atención del personal. Muy adecuada la temperatura del agua en la piscina: un verdadero disfrute.

Friends_and_family Friends

8/10

Excellent

11 Jan 2024

Carlos

su hubicacion

10/10

Exceptional

01 Oct 2023

Jorge

Deberían ponerse las pilas con hacer los cuartos más veces y tardar menos entre rondas. El resto perfecto

Leisure Family_with_children

10/10

Exceptional

12 Jul 2023

Gonzalo

Estuvo muy bien! Lo único que me parece muy exagerado son los precios del Bar y restaurante. El desayuno, la atención e instalaciones son excelentes! Lo recomiendo

Friends_and_family Family

2/10

Poor

23 Nov 2022

Eduardo

No volveria

Al ingresas no pudimos descender correctamente del auto porque un remisorios obstruía sin pasajeros, luego nadie vino a recibirnos: En la conserjería no nos esperaban y que decir, la carta de la cena de 2 platos es muy poco; Mi esposo no durmió porque las sabanas estaban usadas

Partner

10/10

Exceptional

04 Sep 2022

veronica

Hermoso Hotel!!! Sin duda volvería!!

Leisure Partner

8/10

Excellent

30 Jul 2022

Agustina

Me gustó que está armado para chicos pero no me gustó qué hay muchas instalaciones que están sin mantenimiento (ej máquinas del gimnasio), las habitaciones (teníamos hormigas); no me gustó que te cobren 60 usd la noche por una cama catre adicional

Leisure Family_with_children

6/10

Pleasant

19 Apr 2022

Verified traveler

COBRAN EL USO DE LAS INSTALACIONES....

USD 22 adicionales por fuera de la tarifa por el uso de las instalaciones del hotel ??? \"política de Marriot\" me dijeron...Te lo cobran al final con las consumiciones. No basta con ser huésped del hotel, hay que pagar extra y por fuera de la tarifa. Aclaro que aparece al final del proceso de contratación con Hoteles y lo acepté así. Pero no deja de ser antipático, poco prolijo y hasta una suba de la tarifa \"encubierta\"...

Partner

8/10

Excellent

13 Mar 2022

Marcelo

Lugar lindo !
Hotel por fora é sensacional !
As acomodações estão caindo aos pedaços !
Decadente !

Partner

4/10

Poor

03 Mar 2022

CLAUDIO L L

Um hotel para crianças, difícil

Friends_and_family Family

10/10

Exceptional

31 Jan 2022

Pablo

Un verdadero placer la estadía

Friends_and_family Family

8/10

Excellent

08 Jan 2022

Roseli

Hotel Muito bom, no restaurante no almoço só tinha parrilla e era horrível, carnes duras .

Partner

8/10

Excellent

12 Dec 2021

Miguel Angel

Sheraton Colonia

O entorno requer melhorias, acesso muito deteriorado, estacionamento é precário e insuficiente, basicamente se estaciona numa área sem asfalto e sem cobertura para todos os carros. O acesso do estacionamento ao lobby é de pedras soltas. Os quartos são amplos e confortáveis e a pesar de ser um prédio com certos anos tudo funciona. Café da manha com muitas opções. O pessoal é atencioso e organizado.

Partner

10/10

Exceptional

09 Dec 2021

Mario

Todo OK

Friends_and_family Family

10/10

Exceptional

05 Dec 2021

Renata

Hotel agradável
Com ótima estrutura na área da piscina , bar
Tem uma academia muito boa
E tivemos um café da manhã excelente
Recomendo

Friends_and_family Family

10/10

Exceptional

04 Dec 2021

Fábio

Incrível

Atendimento espetacular, café da manhã excelente e com boas variedades, fiz somente uma refeição no hotel e foi um belo lanche, muito saboroso e gigantesco, a cerveja Patrícia muito boa, a única coisa que posso apontar, achei algumas coisas com falta de manutenção, mais nada que não posso avaliar este hotel nota 10

Friends_and_family Friends

8/10

Excellent

25 Oct 2021

Gonzalo

Linda experiencia y buenos amenities

Muy linda experiencia. Lindo finde en familia! El servicio fue muy bueno! Me encanto el footgolf, la piscina abierta!

Friends_and_family Family

6/10

Pleasant

28 Sep 2021

carlos

El hotel está un poco descuidado y se ven un poco viejitas sus instalaciones.
De repente producto de la pandemia.
Sin embargo su personal muy amable.

8/10

Excellent

20 Sep 2021

Pablo

Buen hotel, falta algo de mantenimiento y actualización en las habitaciones.

Demora excesiva en comidas

Falta de personal para el volumen de clientes recibidos.

Leisure Family_with_children

8/10

Excellent

13 Sep 2021

JUAN

Lindos espacios exteriores, tragos y comida excelente.
El estado general podría mejorar.

Leisure Partner

10/10

Exceptional

30 Aug 2021

Elisa

Para salir de la rutina y descansar.

Precioso lugar para descansar y comer rico. Un entorno natural sumamente agradable.
Detalle a cuidar: los mozos parecían apurados y no esperaban a que todos los de la mesa terminaran de comer para recoger los platos.

Friends_and_family Family

8/10

Excellent

10 Aug 2021

Patricia

Bueno, pero le falta!!!!

Estuvo bien, pero esperaba más. Falta mejorar la limpieza de habitación y en general en todo el hotel (muchas telas de arañas por todos lados).
En la piscina de adultos no se respeta el horario que es solo para adultos, habían niños cuando no estaba permitido, reclame y fue en vano.
En general aceptable pero no lo deseado.

Partner

10/10

Exceptional

14 Jun 2021

Florencia

Excelente!

Excelente hotel, atención, limpieza, servicios y actividades. A la altura de cualquier otro Sheraton del mundo. Muy recomendable para pasar un fin de semana.

Partner

10/10

Exceptional

30 May 2021

Verified traveler

Amplio, cómodo, falta mantenimiento y actualización de instalaciones

Leisure Family

10/10

Exceptional

16 Mar 2021

Rogelio

Excelente opción.

Agradable estancia y cumpliendo los protocolos sanitarios. El hotel tiene todo lo necesario como para no tener que salir del mismo. Destacar la cordialidad en la atención por parte del personal. En definitiva, regresaría sin dudarlo.

Partner

8/10

Excellent

08 Mar 2021

martin

Encontramos que la habitación no estaba muy limpia, encontrando telarañas y detalles que muestran una limpieza superficial.

Partner

8/10

Excellent

04 Mar 2021

Maria del

Todo muy bueno . Hay que mejorar la limpieza en general ya que se nota que les falta personal.. los enpleados MUY amables.. la comida rica!

Friends_and_family Family

10/10

Exceptional

01 Mar 2021

Anabela

Muy lindo lugar. El desayuno muy buenbo pero hay que hacer mucha cola para el bufett debido a protocolos

Partner

8/10

Excellent

22 Feb 2021

Artigas Rafael

Volvere

Genial la actividad dirigida a los chicos. Buenos procedimientos contra el Covid. El desayuno asistido muy bien, con turnos y buena distancia. Ademas almuerzos y cenas en el hotel, buena calidad y precios mas económicos que en Colonia del Sacramento. Piscinas para todos los gustos. Disfrutable jugar al Golfito con mi nieto.

Friends_and_family Family

10/10

Exceptional

25 Jan 2021

Verified traveler

Geniales instalaciones, amplio correcto protocolo covid

Leisure Family_with_children

10/10

Exceptional

11 Jan 2021

Marcelo

Muy disfrutable viaje en familia!!

He vuelto una vez más. Ha sido un excelente viaje en familia. El hotel está bárbaro. Se respetan estrictamente los protocolos por el covid 19. Las habitaciones son espaciosas, las camas sábanas almohadas y toallas son excelentes y la higiene es correcta. Las instalaciones son muy buenas. Las piscinas externas con los quinchos y las reposeras muy disfrutables. El entorno natural el campo de golf, el lago, garantizan tranquilidad y un buen descanso. La piscina interna, la sala de aparatos y el salón de juegos, muy buenos. Los niños tienen actividades variadas con animadores con mucha empatía (Sofía es excelente) que los mantienen muy entretenidos. El desayuno, bueno y la posibilidad de hacer las demás comidas en el hotel a un precio por demás razonable, hacía que no nos moviéramos de ahí. Es de destacar la buena disposición y la amabilidad de todo el personal. Muy recomendable!! .

Friends_and_family Family

10/10

Exceptional

04 Jan 2021

Marcelo

Excelente estadía en Familia!!!

Ya nos hemos alojado en otras oportunidades en este Hotel en los últimos meses. Nos encanta el lugar,la tranquilidad, el contacto con la naturaleza, las piscinas, las increíbles puestas de Sol. Los niños pueden andar con mucha libertad sin mayores preocupaciones para los padres. Hay actividades todos los días y Sofía es una excelente animadora con quien podés dejarlos sin preocuparte. El personal siempre amable y bien dispuesto. Las habitaciones cómodas, las camas y almohadas, ropa de cama y toallas excelentes. El desayuno es bueno y las demás comidas las hacíamos todas en el hotel ya que se come bien y a precios razonables. Importante!! Se respetan los protocolos por el COVID-19. En definitiva, muy recomendable para descansar!! Volveremos seguro!!

Friends_and_family Family

10/10

Exceptional

06 Dec 2020

Verified traveler

Todo bárbaro! Volveríamos!!

Friends_and_family Family

8/10

Excellent

30 Nov 2020

Alejandro

Un hotel para adultos.

Hotel enfocado a la recreación y descanso de la gente adulta y mayor, con hijos chicos no lo recomiendo ya que la piscina exterior no tiene otros atractivos, por ejemplo un tobogán sumaria mucho en este sentido. La piscina interior es pequeña en relación al tamaño del hotel, la sala de juegos deja mucho que desear.
Lo mejor: la habitación family plan muy cómoda y acorde al hotel.
En mi caso, estuvo bien conocerlo pero no repetiría en un futuro cercano.

Friends_and_family Family