Name: Real Colonia Hotel & Suites
Address: Gonzalez Moreno 001, Colonia Del Sacramento, 70000, UY

10/10

Exceptional

26 Dec 2025

Adolfo

Room, staff and breakfast were excellent

2/10

Poor

19 Dec 2025

Cepta

To begin the check in was incredibly slow. The room had a fridge which was dirty. Some of the wall electrical sockets were not working. Over a two night stay we had to have our card key reset 5 times. Each time having to traipse down to reception and never an apology received. The with only a couple of exceptions were unfriendly and some rude. The breakfast was ok. The best feature of this hotel is the pool. We have traveled extensively in South America and this is the worst hotel ever stayed at

Partner

8/10

Excellent

14 Dec 2025

Peter

Friendly Staff, clean. But no coffee or other such amenities in room, despite having inviting looking cups.

Business_and_leisure Partner

10/10

Exceptional

03 Oct 2025

James

A lovely hotel right on the riverfront, where you can walk for miles. The old town is about a 15-minute walk.
A nice indoor heated pool and a lovely outdoor one too

Partner

2/10

Poor

31 Aug 2025

hamid

They gave us a room designed for handicapped, a foul smell was coming through the shower sink, the street noise was heard all night due to poor windows insulation, the toilet paper holder was broken, the TV couldn’t stream Amazon due to poor internet speed, and so on.

Leisure Family

6/10

Pleasant

21 Aug 2025

DIEGO GERMAN

Desayuno de mala calidad. Gimnasio en mal estado con los equipos rotos. Para llegar a las habitaciones se debe pasar por la cochera. Las persianas no cubren bien las ventanas y entra la luz. Hotel caro por lo que brindan.

Self

10/10

Exceptional

24 Jul 2025

Shannon

Hotel was nice, we upgraded to an apartment so we could have a balcony. Good breakfast in the morning, a little far from the old town, but we walked and enjoyed the view along the river.

Leisure

4/10

Poor

09 May 2025

Adolfo

The air conditioning filters of the room were covered with dirt (it's the 4th time it happens) and the bed mattress was totally expired creating a well

Leisure Family

4/10

Poor

05 May 2025

William

Nothing

10/10

Exceptional

25 Feb 2025

ireri erendira

The cordiality, helpful ,they make you feel home

Leisure Partner

10/10

Exceptional

02 Feb 2025

Gustavo Santiago

Muy bueno !!

10/10

Exceptional

12 Jan 2025

Juan

Great place, nice facilities, excellent service.

Leisure Family

6/10

Pleasant

15 Dec 2024

Ana Maria

The condition of this property is poor, the pool area is clean and the inside of the hotel needs repairs, everything is very old. The windows need cleaning. The fuses in our room went out and we were without electricity. In general, it is noticeable that the management does not want to spend an extra cent. The location is good. There is also no roof at the entrance, if it rains you get wet.

Leisure Partner

8/10

Excellent

25 Nov 2024

Felipe

La habitación era espaciosa y bien equipada, apropiada para familias. Mis hijos apreciaron la piscina y el equipamiento del hotel.

Leisure Family_with_children

4/10

Poor

22 Jun 2024

Ricard

Porbre calidad y servicio. No vale lo que sale

El termotanque de la habitación era chico por lo que no salía agua caliente para 4 personas. El baño se mojaba todo porque tenía una cortina de muy mala calidad.
No pasaron a realizar la limpieza.
El desayuno era malo.

Friends_and_family Family

10/10

Exceptional

04 May 2024

Carlos

Nice location facing the river. Not convenient for those who want to visit the historical sites near the center of the city.

Business Partner

10/10

Exceptional

20 Apr 2024

Dai

Friendly staff at front desk and restaurant.

8/10

Excellent

11 Apr 2024

Adolfo

I have been to the hotel many times. Good value for money. But the maintenance of the facilities is not good and the cleaning of the air conditioning filters in the room is almost always conspicuous by its absence

Leisure

6/10

Pleasant

28 Feb 2024

Leo

The manager named Leo was great. Very helpful
I didn’t like the service at the bar, breakfast.

Leisure Partner

10/10

Exceptional

23 Nov 2023

Gustavo

Muy bueno

4/10

Poor

17 Oct 2023

Jonas

Too expensive for the service

Not worth the price unfortunately in our case.

Had called a few days prior to asure there was a crib for our baby. It wasn´t ready and had to be found(luckily the team did eventually). Just did not feel it was worth the price. Also, there was a lot of noise the entire night. It was as if there was no windows at some times. Not good with a baby.

We stayed the next day in the old town for less money in a nicer hotel. Will not recommend, nor come back.

Friends_and_family Family

10/10

Exceptional

08 Sep 2023

Logan

Great location

Positive experience all around. Very close walk to ATMS, the waterfront, restaurants and shops, etc. Host was very excellent and spoke very good English. Breakfast available as well. Would stay here again. Very short drive from Old Colonia, and honestly could be walked to.

Self

4/10

Poor

13 Mar 2023

Verified traveler

Órdenes son órdenes…

Tuve una muy mala experiencia con el staff del hotel y su total falta de empatía y habilidad de cuidar al cliente. El gimnasio no se puede usar antes de las 8 de la mañana por “política” (aunque la información no consta en ninguna lado en el hotel), así que me denegaron mi solicitud de acceder antes ya que tenía que trabajar y me iba del hotel a las 7:30. Una pena, el gimnasio estaba ahí, los empleados también. Pero órdenes son órdenes. Yo solo quería hacer ejercicio antes de empezar mi día de trabajo, es lamentable que la “política” de la empresa denegue al huéspede un servio tan básico que no les cuesta nada.

Business

10/10

Exceptional

13 Dec 2022

Guillermina

Fantastic place! Ideal for a relaxing, enjoyable vacation.

Leisure Family_with_children

10/10

Exceptional

11 Dec 2022

Samuel

maravilloso hotel

Espectacular estadía, excelente ubicación frente al río. Piscina climatizada con vista a la puesta del sol. Próximo a la ciudad antigua y a la plaza de toros. Desayuno con productos caseros de la zona, quesos y dulces. Todo perfecto, recomendable.

Friends_and_family Family

10/10

Exceptional

25 Apr 2022

Hernando

el lugar esta bien ubicado, es comodo y seguro, no hay casi comercio ni restaurantes en la zona

Business_and_leisure Family

8/10

Excellent

13 Jul 2019

Verified traveler

Comfortable room with view. Good breakfast choices.

Leisure Self

8/10

Excellent

28 Jan 2019

Verified traveler

What is promised is given. It was OK for two days.

Leisure Family

8/10

Excellent

18 May 2018

Sarah

We enjoyed walking to the town ‘drinking water we had buy from distant,was more expensive than all our hotels we stayed last 5months

10/10

Exceptional

16 May 2018

Armando

Staff was amazing, as the entire place!

Partner

8/10

Excellent

30 Nov 2017

Julia

Very convenient and comfortable!

It's the second time we stay at this hotel and both times we felt very much at home,

Partner

4/10

Poor

20 Nov 2017

Ancuta Lidia

Overpriced

Overpriced !!! We mentioned to our taxi driver we don’t understand the ratings and he said probably because lots of friends and family go and leave good rating. We booked a room for 2 people and we got an apartment, with the couch prepared for sleeping like we were 4. Even more so the couch was worn out and the leather starting to peel. Toilet was leaking. Pillows one of the worse pillow ever. The girl from reception was so unfriendly and not helpful at all. I would never go back. I thought it was a really good hotel for the price but you get the same or even better in town for less money.

Partner

6/10

Pleasant

09 May 2017

Alvaro

Nice hotel. Need to improve some staff.

The hotel is nice, close to downtown. The desk staff give us wrong information about the use of the swimming pool.
The staff in charge of maintain the room do not let new shampoo, cream and soap for the second day.

6/10

Pleasant

05 Feb 2016

Verified traveler

Tacky for the price

10/10

Exceptional

09 Jan 2016

Steven

R and R

We wanted a few days rest and this is what we got, great place. Close enough to town to walk but near the beach and a great pool to relax by.

Partner

8/10

Excellent

17 Nov 2015

Adam

Nice modern apartment hotel but noisy road

Clean modern apartment hotel with good facilities, the heated indoor pool was great for our 3 yr old as it rained when we were there. Unfortunately there was a lot of noise from the road outside so we wished we'd brought earplugs. Cold buffet breakfast was OK and relaxed staff let us swim after checkout and use the gym showers. Cost about $4 in a cab for each trip to the centre which could mount up.

Family

6/10

Pleasant

11 Feb 2015

Verified traveler

Nice and Quiet

It is a nice hotel for family with pool. We only spent one night. The room was small but OK. Nothing much close by. But nice and quiet with nice hotel staff.

Family

8/10

Excellent

20 Jan 2015

Cachetón

Nice location in front of the beach & GREAT pool!

Stayed for 3 nights and was more than happy. Great location, very nice pool and good pricing! Overall a very good experience!

8/10

Excellent

16 Jul 2014

Jeffrey

good value

5 minutes by car from everything one wants to see

10/10

Exceptional

25 Mar 2014

Leah

Lovely hotel

we really enjoyed it and wished we were staying longer in Colonia so we could really enjoy the amenities on offer

10/10

Exceptional

20 Mar 2014

Verified traveler

15 minute walk to historic city center

All in all, it was a nice stay!

8/10

Excellent

15 Mar 2014

Verified traveler

Nice hotel

Great pool but had not drink service. Pool closes early and have little shade. The parking lot had no availability.

6/10

Pleasant

12 Mar 2014

Tarmo

pleasant stay for the weekend

My girlfriend and I really enjoyed our stay. The staff were very friendly. Hotel didn't have tennis court as the description said and restaurant was nothing fancy but otherwise we have nothing negative to say.

10/10

Exceptional

12 Feb 2014

Rick

Excellent staff and service

My wife and I truly enjoyed our 3 night stay. Our room was very clean with excellent maid service. There was an adequate fitness center. The outdoor pool was very refreshing and well maintained. Desk service staff gave us good recommendations for restaurants. The one possible drawback of this hotel is that it is about 1-2 mile walk along La Rambla to the old town.

Partner

6/10

Pleasant

05 Feb 2014

Marc M.

Nice outdoor pool, lukewarm hospitality

This place was OK, albeit a little expensive given the quality of the furniture and the impersonal nature of the welcome. My room had not been cleaned properly (especially the toilet), which is a big turn off for me. Internet keeps logging you off, really annoying. Comfortable bed but the A/C unit blows right on your head. Really good soundproofing in the rooms. Amazing outdoor pool with gorgeous view and decent breakfast (but once again, the service is lukewarm at best). Could be so much nicer if staff got proper training.

8/10

Excellent

26 Jan 2014

Denise

Great pool and view of Buenos Airies

W e had a nice stay, the weather was humid and hot then stormy .they had a great staff friendly helpful.

8/10

Excellent

09 Jan 2014

Brad

Good value for Colonia.

We stayed here overnight with two children and grandparents before taking the Buquebus (ferry) to Buenos Aires for a long weekend. Spent half a day touring the old town. Parked our car across from the ferry terminal for 150 pesos ($7)/day. BTW, in Uruguay you can change dollars for Argentine pesos legally at the higher \"blue dollar\" rate offered on the street in BA. Do so and save yourself the trouble of dealing with the black market.

8/10

Excellent

03 Jan 2014

Verified traveler

Great hotel

The room was a little expensive for one so small but it was clean and well maintained. The pool was beautiful and breakfast was included. The hotel is across the street from a very nice river beach but a little over a mile to the historic section of colonia.

8/10

Excellent

29 Jan 2013

RM

Great hotel for the price

It seems that the hotel opened a couple of months ago, because most of the service are clueless about all the hotel services. Nevertheless they try to be as helpful as possible. Breakfast was good, clean room, very nice pool with a view to the river. They should serve food and drinks by the pool.

Partner

6/10

Pleasant

18 Jan 2013

Verified traveler

Nice hotel, very noisy main road

If you have a room facing the main road you need earplugs to be able to sleep. Otherwise nice hotel. Friendly staff.

4/10

Poor

04 Jan 2013

Verified traveler

Skip it

The first room we were given was in an entirely different building and accessed through a parking garage. I am not sure that anyone had ever stayed in the room. It didn't have a garbage and the bedrooms windows were hung so badly that the window could not be closed. We asked to be moved and were moved into the main hotel building. The next room was similar, but finished. It would appear that all of the lamps had been purchased in Argentina and the plugs wouldn't fit in the wall, so we had to use only the overhead lights, not that big of a deal, but not very pleasant to be reading by fluorescent lights at night. The restaurant had pretty bad quality food and when we asked if there was anywhere else nearby we could go, we were told no. Colonia itself is lovely, but, quite honestly, I think we would have enjoyed our stay more if we had stayed elsewhere. We felt it was pretty poor value for what we paid.

10/10

Exceptional

02 Jan 2013

Gary

Great, clean, modern hotel on the beach

Clean, comfortable suites with kitchenettes. Great for families and for longer-term stays. Easy access to beach. A bit of a walk to town, about 2 kms. Indoor and outdoor pools are well maintained, as well as other facilities. Breakfast is not included for the suites because they include kitchens, which was a surprise to us. Overall we had a really enjoyable, comfortable stay.

Family

10/10

Exceptional

20 Dec 2012

Laura

Excellent Location!

I loved the location of this hotel, right across the road from a fabulous local beach! It was relaxing, clean, and safe. Outside of the downtown/old Colonia area and away from the port. I enjoyed being out of the high tourist area and thought the walk into town was fabulous! Taxis are also incredibly cheap. The reception staff went out of their way to ensure that I was taken care of and also spoke excellent english! I would go back :)

10/10

Exceptional

24 Nov 2012

Jorge Castorani

no better option excelente!

I will come back no doubt!

Family

8/10

Excellent

01 Oct 2012

Leonardo

New hotel

Very good, nice and new hotel. The stuff is nice and young, breakfast is good.

8/10

Excellent

09 Jul 2026

Tamara

Cama confortável, banheiro bom, café bom, funcionários educados.
Poderia melhorar mofo na parede do quarto atrás da cortina e estacionamento caro.

Friends_and_family Family

10/10

Exceptional

05 Jul 2026

Jana Ortega

Excelente atención, lindas vistas. El desayuno buenísimo. Volvería, sin dudarlo.

10/10

Exceptional

24 May 2026

Carlos

Excelente como siempre , limpieza, atención, estacionamiento

Friends_and_family Family

10/10

Exceptional

21 Apr 2026

GIAN PAULO

Surpreendente
Tudo muito novo e limpo
Restaurante é café da manhã impecável
Ótima localização

Friends_and_family Family

10/10

Exceptional

18 Apr 2026

Luiz Pablo

Hotel limpo, organizado e bem localizado. Café da manhã bom e a área de lazer da piscina tbm é ótima, com vista para o rio.

6/10

Pleasant

13 Apr 2026

Ismael

La habitación tenía una mancha de humedad, me quedé con el pestillo de la puerta del baño en la mano cuando quise cerrar la puerta y el bidet perdía agua continuamente. No códice con el precio por día (125 usd más IVA). Lo mejor son los espacios comunes como la terraza con la piscina y la vista sobre el río.

8/10

Excellent

10 Apr 2026

Klaide

Área externa muito boa, quarto amplo porém a cama não era confortável…café da manhã bom

6/10

Pleasant

27 Mar 2026

Carlos

La habitaciòn era chica y no fue lo que había conversado.
Faltaban sillas en la piscina..
No hay batas.
En el desayuno no había mermeladas dietéticas.
Estacionamierno? en la calle o pagar 15 U$D por día.
Ersonal atento. En el horario del desayuno: desbordados.
Aclaro que fue la cuarfa vez que cocurría a dicho hotel y nada que ver con las veces anteriores.
No se si volvería...

Partner

6/10

Pleasant

25 Feb 2026

denilson

Foi boa

8/10

Excellent

19 Feb 2026

Jorge

la habitación asignada era como un dpto y estaba limpia, pero el baño es muy pequeño

Partner

8/10

Excellent

19 Feb 2026

Katia

Localização, equipe

Friends_and_family Friends

10/10

Exceptional

30 Jan 2026

Gerardo Ern

Las piletas excelentes, la atención muy buena

Friends_and_family Friends

10/10

Exceptional

26 Jan 2026

Ruben

El personal muy hamables todos..!!
Habitación confortable..
Muy buena limpieza, todo ordenado...
Dedayuno muy rico todo..
Recomendable,,

Leisure Family

8/10

Excellent

23 Jan 2026

Emiel

Alles was ok en het personeel is vriendelijk

4/10

Poor

17 Jan 2026

Mathieu

Les photos sur votre site sont magnifiques par contre la réalité on est tout autrement pour le tarif ou est vendu la chambre c'est inadmissible les meubles dans dans les chambres date des années 30 les finitions sont horribles et la piscine ressemble plus à une piscine municipale qu'à un hôtel

8/10

Excellent

09 Jan 2026

Marcelo

O quarto não era muito limpo. Café com poucas variedades e acomodações simples pelo valor pago

Friends_and_family Family

4/10

Poor

23 Dec 2025

Carlos Augusto

Quarto em péssimo estado de conservação, no geral o hotel todo precisa de manutenção! Mofo, paredes sujas, água vazando, energia caindo! Enfim, NÃO RECOMENDO!

Friends_and_family Family

8/10

Excellent

19 Dec 2025

Gabriel

La piscina, sauna, gimnasio, desayuno y la atención del personal

Leisure Partner

10/10

Exceptional

04 Dec 2025

Claudio

Hotel bem localizado com otimas instalações. O check-in foi rapido e atencioso. O quarto amplo com sacada e uma cozinha que tinha micro-ondas e geladeira grande. Cama confortável. Estacionamento na rua.

Partner

8/10

Excellent

24 Nov 2025

Martin

Buen hotel con piscina climatizada externa e interna. Parque y hermosa vista al río. Muy buena relación precio calidad.

Leisure Partner

10/10

Exceptional

23 Nov 2025

Rafael

Todo o ambiente era excelente. Quarto, o café, a vista.

8/10

Excellent

21 Nov 2025

MARIA T C M NUNES

Quarto espaçoso e confortável. Equipe atenciosa. Local muito agradável.

Friends_and_family Friends

6/10

Pleasant

06 Nov 2025

Eduardo

El baño muy deteriorado y parece que fue actualizado hace 20 años.
La habitación, normal nada que opinar, salvo que tiene pocos enchufes a disposición. Hoy día cada persona tiene más de un artículo que debe conectar y cargar y no son suficientes.
La Sra cubana de recepción, muy amable, la única, el resto del equipo de recepción deja mucho que desear.

Partner

8/10

Excellent

30 Oct 2025

Fabricia

Sim, porém banheiro precisa de uma reforma.

10/10

Exceptional

16 Oct 2025

viviane

Cama muito confortável. Café da manhã bom, mas acho que poderia ter opções de algum salgado como torta salgada, pois tinha muitos bolos doces e nenhuma opção salgada. Piscina térmica ótima. Atendimento muito qualificado.

Partner

10/10

Exceptional

08 Sep 2025

Ewerton

Muito bom!

10/10

Exceptional

06 Aug 2025

Verified traveler

Recomendo...

Quarto espaçoso e cama confortável. Local muito tranquilo...

Partner

8/10

Excellent

25 Jul 2025

Aurelio

Uma boa opção com ótima relação custo X beneficio

Hotel bem localizado, com estacionamento fácil no entorno. Um bom café da manhã (o salão poderia ter mais espaço). Uma ótima estrutura para uma passada rápida por Colônia.

Friends_and_family Family

8/10

Excellent

21 Jun 2025

Cynthia

Hotel moderno em frente a rambla, há cerca de 20 minutos de caminhada do Centro Histórico. Hotel com muito potencial, boa apresentação externa, equipe muito atenciosa, café da manhã bom, mas os quartos precisam de pouco mais de manutenção. Tem estacionamento privativo com custo, mas a região ao redor é segura e não tivemos problema em estacionar o carro na rua. Tem uma piscina interna aquecida (além da externa) e pequena sala de jogos, atrativos para crianças mesmo no inverno.

Friends_and_family Family

10/10

Exceptional

05 Jun 2025

Aldo Francisco

Un gusto la estadía, lugar bien cuidado y excelente Atención

Leisure Friends

10/10

Exceptional

12 Mar 2025

CARLOS

Incrível

Business

6/10

Pleasant

04 Mar 2025

Alfredo

Servico de Restaurante e Cafe Sofrivel,
bastante ruim e atendimento muito sem condicoes.

Friends_and_family Family

8/10

Excellent

06 Dec 2024

Cíntia

Voltaria

Bom hotel, café ok. Estacionamento caro.

Partner

8/10

Excellent

19 Nov 2024

MIRIAM

Cidade linda

A cidade é linda, com infra gastronomica.

Partner

8/10

Excellent

17 Nov 2024

walter

Bien. Muy bueno todo salvo el restaurant. Malo el desayuno pero peor el restaurant en cuanto a la comida que tiene

Partner

8/10

Excellent

10 Nov 2024

Walter

Muy agradable

Muy bien.muy amable el personal.
Muy buena ubicación, piscinas,etc

Partner

8/10

Excellent

28 Oct 2024

Manuel Ricardo

Muy Agusto

Estuvimos cómodos, no usamos alberca. La habitación bien. Solo el baño que se salpicaba mucho al ducharse. El desayuno regular, pediría más variedad, el huevo que ponían todos los días sin sabor, sin sal y muy aguado. Las frutas,
Panes y queso con jamón salvaban. Pero si te quedas más de tres días.

Friends_and_family Family

6/10

Pleasant

16 Oct 2024

Verified traveler

Falta de atenção à Experiência do Hospede

Recepção excelente check in .
Sanduíche do restaurante 4/5 .
Travesseiros duros e altos, sem opção disponível de troca. café da manhã bem regular
. O CHECK OUT : Após longa espera na fila , a recepcionista iniciou o meu atendimento sem olhar pra gente e sem dar bom dia rs.
Todos os outros atendentes por aqui quando percebem que somos brasileiros falam mais devagar para se fazer compreender.
Despreparo completo da atendente.
Demoramos 30 min para conseguir sair do hotel ( considerando baixa temporada e pagar o lanche dá véspera).
Passou o cartão de débito em Dólar americano sem perguntar a nossa opção, afinal estamos no Uruguai… mais atraso por erro no cartão.
Uma pena porque a estrutura física é boa.

Partner

8/10

Excellent

27 Aug 2024

Jessica

Boa localização, beira mar, hotel requer cuidados, manutenção nos elevadores, janelas, banheiros.

Friends_and_family Friends

8/10

Excellent

20 Apr 2024

Renato

INCRÍVEL , o atendimento dos colaboradores é ótimo!