Name: Home2 Suites by Hilton Outer Banks Kill Devil H
Address: 107 S Virginia Dare Trail, Kill Devil Hills, 27948, US

6/10

Pleasant

04 Aug 2026

Kranthi

I made reservation for ocean view but was given accommodation in room2111 which hardly have any ocean view due to sand dune. I asked the staff to change the room but they insisted that according to Hilton’s survey it is considered an ocean view. Only adults when they raise their feet can see Ocean view. As someone mentioned earlier in reviews this is an old hotel taken over by Hilton and renovated. elevator was very slow and the door of elevator was hand painted. With the price it was charged it looked awful. I guess due to flowing traffic in the area the staff hardly care about customer satisfaction. Breakfast was pretty ordinary. I guess this was the best of all worst choices we have in the area.

4/10

Poor

03 Aug 2026

George

Staff was worthless!!! Hotel is run down and they give zero cares from manager down. Cheapest breakfast available in the smallest area possible . There was no shampoo in the shower and door wouldn’t lock. The pool view rooms provide a nice annoying clicking noise all night from some machine out there by pool. Worst part, bad coffee in both lobby and room. Save your money and spend almost 400 /night somewhere that cares.

8/10

Excellent

31 Jul 2026

Jerambhai

Front Desk was good. Hose keeping was poor.

10/10

Exceptional

19 Jul 2026

Alan

Very friendly staff, great place wish I could have stayed longer. I recommend this for anyone going to enjoy the beach. They had great AC too!

Friends_and_family Family

10/10

Exceptional

18 Jul 2026

Myra

View was terrific. Kitchen was well stocked.

Family_with_children

10/10

Exceptional

16 Jul 2026

Bipin

The overall stay was fantastic. Staffs were very good and professional.

Partner

10/10

Exceptional

15 Jul 2026

Krishna Kumari

Hotel where travelers can stay and enjoy the beach

Family_with_children

10/10

Exceptional

13 Jul 2026

Jessica

The place was great and right by the beach

Family_with_children

8/10

Excellent

12 Jul 2026

Liz

My stay was mostly wonderful! The location is perfect, and the staff was incredibly welcoming and accommodating throughout our visit. But they needs to improve housekeeping.

Family

6/10

Pleasant

07 Jul 2026

Dawn

Plenty of parking on site and breakfast was great. Just a few steps from the beach but near 2 public access areas so very busy. They seemed to be lacking staff as the pool area was never cleaned. I was there 4 nights and the area was never hosed down, wiped down or the outdoor furniture reset to its original position. Furniture stayed in what ever position it was lasted used. I have NEVER seen such a dirty mess. Pool hours were posted with no one to enforce them so a lot of noise, several hours past the time the pool closed.
Toilet paper was not left in the room and when you needed more, you had to go downstairs to get more.

Partner

2/10

Poor

05 Jul 2026

Maria

Room size was great, bad experience due to terrible noise from elevator ever 5-10 mins. Got little sleep.

Friends_and_family Family

10/10

Exceptional

04 Jul 2026

Jonathan

Super clean and spacious rooms. Super satisfied with everything!!

10/10

Exceptional

02 Jul 2026

Vicki

We only stayed for one night, but everything was great. The front desk staff were all really personable and helpful!

Friends

6/10

Pleasant

30 Jun 2026

Faye

Pros: The recent renovations are beautiful—the room was very clean, modern, and stylish. The pool area was lovely, and the direct beach access was definitely one of the highlights of our stay.

Cons: Unfortunately, there were several issues that affected our experience. We weren’t informed until after check-in that the BBQs were out of service, which was frustrating since we had already purchased food to cook.

We also discovered that the kitchen sink leaked badly onto the floor whenever it was used. The front desk explained that there were no maintenance staff on site, so a manager came to our room. His solution was to place a towel around the leak and later bring us a bucket to catch the water. While we appreciated the quick response, the issue was never actually repaired, and no other accommodation or compensation was offered.

The unit was also missing some basic amenities. There was no clothesline on the balcony for drying beach towels or swimsuits, and there were no clothes hangers in the room.

Housekeeping was another disappointment. After the first 24 hours, our room had not been serviced, and we had to call the front desk to request more toilet paper, soap, fresh towels, and for the floor to be swept. It appeared that daily housekeeping and restocking were not provided or communicated to guests.

Overall, this hotel has a lot of potential. The updated rooms, pool, and beach access are excellent, but better communication, maintenance, and housekeeping would make a si

Family_with_children

6/10

Pleasant

29 Jun 2026

Ronald

They were misleading about the ocean view. I thought I’d have a wonderful view but instead looked directly into a dune. If I looked up and over there was some water. I called to ask if I could be moved to à higher floor. The gentleman replied that Hilton certified it as an ocean view so have a nice day. And there were no other rooms available. Thought I’d watch tv then, but the living room tv did not work. Disappointing stay

Self

8/10

Excellent

24 Jun 2026

Donald

No problems with checking in - the guy was very nice and helpful. The hotel was only open for three months after being closed for a year and a half for remodeling. We were on the first floor (the elevator was broke, which didn't affect us) away from the lobby and had no noise issues, though we got there later and were getting up earlier. The hotel is right next to the beach with a short walking path through the dune at the corner of the property.

Our room was a 2-full bedroom with a sofa bed. It would have been nice if there were 2-queen beds available as at other Home2 Suites, but the 6 of us made do. There were a couple of water bottles waiting for us in the room, and it was clean. It was bright and modern decorated, as we expected with Home2. We had a full window wall with a door going to a small fenced-in patio. The door was tricky to lock and the blackout curtain left a gap that sunlight came in through the morning and woke me up a little earlier than I would have liked. The shower had an upper head and a lower wand, but the hole for the wand was cut bigger than the backing and fairly visible - a potential mold issue down the road. I slept on the sofa bed - I could feel the bar, but was able to sleep. The room was cold enough.

Breakfast was great, though served in a small room that felt too crowded. Waffle station, muffins and bagels, grits, and a great hot section with bacon, sausages, egg patties, potato wedges, big biscuits, and delicious cheesy spinach danishes.

8/10

Excellent

23 Jun 2026

Steven

Nice hotel, clean rooms. Staff was nice.

10/10

Exceptional

21 Jun 2026

vamsi

- clean and well maintained hotel. Helpful staff.
- few steps away from the beach.
- big and spacious rooms with a separate sitout/living.
- free breakfast, parking and wifi

Bad:
- the floors below 3rd floor dont really have any ocean views. U need to take higher floors for a good view of the beach and the ocean. Else u get partial view of the ocean and see a lot of sand mounds view blocking the beach.

Family_with_children

10/10

Exceptional

08 Jun 2026

Joseph

Great Stay! I was a little concerned with past reviews but figured out that the bad reviews were from the previous hotel. This is a newly taken over Home 2 and what you’d expect from a great Hilton family! It is exactly what we were looking for! Beautiful Oceanfront room with a balcony, kitchenette and easy parking! Room was clean and staff was amazing! We will be back anytime we are in the Outer Banks area!

Family_with_children

10/10

Exceptional

07 Jun 2026

Sharon

Room very clean newly remodeled. Staff very friendly and helpful. Location excellent.

Partner