Name: Hotel La Laguna Spa & Golf
Address: Avda Antonio Quesada Urb. Doña Pepa, 53, Ciudad Quesada, 03170, ES

10/10

Exceptional

23 Jul 2026

Carol

It was a great place to stay and located close to restaurants.

10/10

Exceptional

12 Jul 2026

Brian

As always a lovely stay here. The Hotel has recently undergone a refurbishment which has vastly improved its image, it was beginning to look 'tired' so the refurbishment has been very welcome.
Going back in a couple of months time.

Partner

8/10

Excellent

04 Jul 2026

Steve

Nice Hotel good parking clean rooms nice staff Restaurant could do with more on the menu a bit dissapointed with it other than that all good

Partner

8/10

Excellent

03 Jul 2026

Antony

Very clean and calm hotel. Easy parking

Friends_and_family Friends

10/10

Exceptional

29 Jun 2026

Alex

Great location and free parking. They have definitely earned my recommendation to friends and family.

Family

6/10

Pleasant

19 Jun 2026

Sally

Your air conditioner control is not easy to use

6/10

Pleasant

23 May 2026

Ethan

Lovely hotel and nice staff but the pool was closed because the lifeguard was off so wasn’t able to use it

Friends_and_family Friends

8/10

Excellent

22 May 2026

Jason

This place is ok, although it has the potential to be lovely. Its having a rebuild at the moment, but silly rules like a deposit for towels and not being able to use your room ones and having to pay to rent a certain type of sun bed really let it down. They also didnt supply coffee in the rooms. Location is ok etc, hotel again could make up for it. Overall we would stay again because of how close to torreviaja it is, otherwise wouldnt rush back until they sorted the basics. Theres

Shower was great and bed was lovely in a superior room.

10/10

Exceptional

16 May 2026

Stephen

Great customer service

Business

8/10

Excellent

11 May 2026

Michel

All great

Partner

10/10

Exceptional

08 May 2026

Kirk

Good local hotel we used while selling our house. If back in the region again, we would stay again!

Partner

8/10

Excellent

23 Apr 2026

Kenneth

Een mooi hotel maar een aantal zaken in onderhoud. Dit was wel direct gemeld nadat we geboekt hadden. Zoals het zwembad en de fitness ruimte.
De kamers zijn ruim, schoon en modern. Het ontbijt was elke keer met veel vers fruit beschikbaar.
Het personeel is vriendelijk en behulpzaam.

Partner

10/10

Exceptional

15 Mar 2026

Lee

Lovely spa very relaxing.Helpfull staff .

Partner

6/10

Pleasant

14 Mar 2026

Ingela

Jag sov en natt på hotellet och det var ok.

10/10

Exceptional

01 Mar 2026

Jane

Fabulous staff couldn’t do enough for you

10/10

Exceptional

21 Feb 2026

Farhad

clean room, staff,

Family

10/10

Exceptional

20 Feb 2026

Melanie

very friendly welcome, goed and fast service.

Partner

10/10

Exceptional

09 Feb 2026

Helen

Easy check in, newly refurbished room with private terrace, excellent quality evening meal & breakfast in very pleasant restaurant. Nice coffee & bar area to sit in too. We were not disturbed by the refurbishment taking place at the hotel. Quiet area with free hotel parking. We did not use the extensive spa facilities which would have cost €22.50 per person for 90 minutes. Would recommend staying here.

Partner

8/10

Excellent

31 Dec 2025

John

Evening meal and breakfast very good. Check in a formality, efficient staff on front desk and friendly welcome.

Partner

10/10

Exceptional

05 Dec 2025

Benjamin

Nice place. Nice staff. Clean room. Quiet.

Business Self

10/10

Exceptional

03 Dec 2025

Margaret

The whole hotel is brilliant always love staying there. Very clean friendly and good food.

10/10

Exceptional

05 Nov 2025

Mary

Lovely accommodation and facilities! Pleasant staff! Junior suite gorgeous with 2 balconies! Pool and public areas very beautiful and great established plants!

Partner

10/10

Exceptional

30 Oct 2025

Dean

Lovely hotel, but most of all great staff... big shout out the the cleaners who taught my some Spanish.... and the biggest shout out to Fran at the desk ... he was amazing .. he couldnt do enough for us, Arranging taxis, breakfast packs amongst other stuff. He is a real asset to your hotel!!

Leisure Partner

8/10

Excellent

28 Oct 2025

William

The hotel was bettertban I expected the only negative was the pool was closed

Leisure Self

8/10

Excellent

13 Oct 2025

Amanda

Nice hotel with helpful staff. Only negative was room was dated and could do with being modernised and also bigger balcony needed so can sit outside.

Partner

10/10

Exceptional

06 Oct 2025

Paul

Really pleasant stay.

Friends_and_family Family

10/10

Exceptional

28 Sep 2025

Brian

Staff absolutely superb. Room spotless

Partner

10/10

Exceptional

21 Sep 2025

Nik

Beautiful hotel, friendly staff, well situated.

10/10

Exceptional

18 Sep 2025

Brian

Great relaxing holiday

Everything was absolutely spotless.

Partner

10/10

Exceptional

12 Sep 2025

Judith

Very nice hotel

Really nice hotel, friendly staff and lovely pool area.

Partner

8/10

Excellent

04 Sep 2025

Aiden Abdul

Apart from the towel lady around the pool who charges you a deposit to rent the towels out, and if you don't gets really mad at you for bringing down the hotel ones the stay was very pleasant.

10/10

Exceptional

25 Aug 2025

Julie

No smoking around pool area..a great plus..quier clean well run friendly hotel..Staff lovely...drinks good and reasonable.
Breakfast..good choice and really nice.
Would definately stay here again

Leisure Family

10/10

Exceptional

30 Jul 2025

pauline

This is a lovely hotel with friendly staff . We had a problem with our car and staff went above and beyond to help us.

Leisure Partner

8/10

Excellent

27 Jul 2025

Mary

No soundproofing

Friendly staff. Beautiful pool. However rooms are dated and not soundproofed as advertised. Could hear from every room that was attached.

Business

10/10

Exceptional

04 Jul 2025

Frank

Spain

Professional, helpful English speak team superbly clean

Business

8/10

Excellent

01 Jul 2025

Kelly

Weve stayed here 5 times now. The pool is lovely and the spa is nice. Bar area lovely and a few bars, cafes and wstaurant right next door. Does need some tlc but its good value, safe, quiet and our go to when visiting family

Leisure Partner

6/10

Pleasant

30 Jun 2025

Raymond

There is no way I would call this a four star hotel on arrival. Check-in was okay just a pity the staff didn’t smile. We were told where our room was on the first floor. We did find this easy on the way there. We noticed that the carpets in the hallways Was deteriorating faded and thread bear in some places once opening our bedroom door we noticed the room was very old very dated old rickety wooden furniture marks and stains up. The wall. Bathroom was clean and tidy but again very dated. Rooms must be at least 20 years old. Being June when we stayed weather was very hot and wanting to get up for a nice early morning swim but was that informed even though it was 30° the pool was shut and would not be open until 11 o’clock once I return to my room, I then realised That they had left some coffee and tea but no sachets of milk in the room we decided we wanted to book some massages but we told there was no availability or staff for the next four days. We only went for three nights when we did manage to get round by the pool we asked for towels we had to pay €10 per towel not a problem but at the end of the day we wanted to get clean towels we were told no we had to wait till the next day very strange when walking around the hotel the whole place is very old and needs updating even though we were told the Pool had just been referred. It is nowhere near as nice as the pictures that they show on the Internet obviously the photographer did a very good job! Staff don’t smile either !

Partner

6/10

Pleasant

30 Jun 2025

STEVEN

Not 4 star by uk standards

3 star at best quite a dustsnce to mojacar couple of bars outside hotel breakfast edible but not a great choice compared other 4 star hotels not particularly well cooked runny eggs and not very well cooked bacon having to give a time to be in there ie 9 til 10 for example is a bit much when you're on holiday never ate in the hotel on an evening due to breakfast again we had a car so went out for a few hrs each day otherwise would have been completely bored .

Partner

10/10

Exceptional

20 Jun 2025

Andrew

Facilities are superb, staff fantastic and restaurant exceptional (breakfast is a delight)!

Business_and_leisure

6/10

Pleasant

19 Jun 2025

andrew

Two night business stay. Hotel needs some modifications, bit dated now

Business

10/10

Exceptional

18 May 2025

Christine

We had a nice stay at the property. We enjoyed the bar and we had an amazing dinner in the restaurant. The roomsxare a bit dated but were comfortable and clean. The pool looked great but unfortunately we didn't get a chance to use it.

Leisure Partner

8/10

Excellent

28 Apr 2025

Allan

Just one night

One night stay over

Partner

8/10

Excellent

14 Apr 2025

andrea

Hotel lovely clean and great food. The Hotel is situated in an area with not many open facilities so so felt a bit isolated without a car

10/10

Exceptional

01 Apr 2025

Dee

Property was lovely and clean, amazing spa, pool not open due to time of year, some staff on front desk were more helpful than others, outside bar area and service very good. I stayed here and used it as a base

Leisure Self

10/10

Exceptional

18 Mar 2025

Nigel

Only downside was the outdoor pool is being renovated, probably too cold to use it if it had been in service

4/10

Poor

06 Mar 2025

James

Hotel renovating yet wasn’t informed

2/10

Poor

04 Mar 2025

Anthony

Disappointed

Arrived on satuday 1/3/2025 room we was given had broken patio doors i reported it to reception & a maintenance man arrived checked patiodoors the lock catches were broken & said he could fix them until monday ,sowe had to leave everything in the room which was not secure.

Partner

8/10

Excellent

10 Feb 2025

Derek

The rooms needs an update. For a 4 star hotel the television
reception is below standard. The breakfast isn't the standard of a 4 star hotel. the coffee was not nice.

Business_and_leisure Family

10/10

Exceptional

20 Jan 2025

Paul

We loved our stay. Unfortunately building work was happening which meant a limited menu for restaurant and noisy when work happening.

Business Partner

8/10

Excellent

15 Jan 2025

Steven

Building works going on so maybe unfair to judge too harshly on this occasion

Leisure Self

6/10

Pleasant

01 Jan 2025

christopher

New year gala event

Stayed for new year Gala was ok wouldn’t recommend this event for the price was poor service overall.

Partner

10/10

Exceptional

15 Dec 2024

Alison

Short vacation for winter sun

Lovely clean hotel
Excellent staff

Partner

10/10

Exceptional

12 Dec 2024

Darren

Excellent

Business_and_leisure Self

10/10

Exceptional

08 Dec 2024

Linda

What a wonderful hotel!

Wonderful staff, all very friendly and helpful. Quick service and very polite.

The room was very clean and warm. Plenty of space for twin beds and my niece and I to move around.
Nothing was too much trouble, from the extra towels to wash m6 very long hair, to the extra hour we were abke to stay after check out.

Breakfast was great, lots of choice in the buffet and a very reasonable price . Again the staff were brilliant! Really nice and friendly. I did not ask for vegetarian sausages, with hindsight I should have but I had plenty of choice so it really was not necessary.

Both check in and check out were perfect, we were made to feel very welcome and a cheery goodbye when we left.

Very highly recommended and we will definitely return.

Friends_and_family Family

10/10

Exceptional

01 Dec 2024

sue

Clean friendly value for money

Great hotel only 1 thing i dont like no coffee in room or milk for morning coffee but a great hotel

Self

10/10

Exceptional

27 Nov 2024

Michael

Short Break Holiday

It was a very enjoyable stay.

Self

6/10

Pleasant

12 Nov 2024

Antony

The hotel needs a revamp, Staff are good, breakfast is very poor. Room decent size but need to be refurbished

Business_and_leisure Partner

6/10

Pleasant

15 Oct 2024

Susan

Room Basic. No where to sit outside , no tea or coffee in room , and I wouldn’t stay again

Leisure Family

8/10

Excellent

11 Oct 2024

Nigel

The hotel Laguna is a pleasant hotel with helpful staff. It’s clean, it’s quiet and our room, a junior suit was fine, albeit overlooking the road/car park (room 107) but not everyone can have a view. We decided on half board, breakfast and evening meal, however, there is the option of lunch instead of the evening meal. We found the breakfast was reasonable, various choices of continental or cooked food, however the bacon was usually cold! A good selection of fruit and cereal was on offer and so all on all not bad. The evening meals were disappointing, on the first night I had pork knuckle my wife had fish (soul) the soul was awful, the tail end of the fish and poorly cooked. My pork knuckle wasn’t bad. The second night we both chose the Iberian pork, it was chewy and inedible. The third night we both chose the pork cheek, an awful cut of fatty meat which we couldn’t eat. In fairness when asked by the waiter how the food was we gave him an honest answer and we were offered another meal, which we declined, we took a trip to Burger King. The starters and deserts were ok, the hotel does offer A La Cart but we didn’t try that and so couldn’t comment. All in all the hotel is lovely, the staff are great and the place is spotless. They need to focus on their ingredients for the half board option as they are poor, but I’m sure that the chef is great but you can’t make a silk purse out of a sows ear. I would recommend this hotel for a stay but I would opt for bed and breakfast only.

Leisure Partner

8/10

Excellent

24 Sep 2024

Lee

Relaxing hotel with helpful and friendly staff. Not very much near it, a small number of bars and cafes/restaurants The rooms are ready for an update.

Leisure Family

10/10

Exceptional

09 Sep 2024

Marvin

Comfortable stay for us all.

Leisure Family

8/10

Excellent

29 Aug 2024

andrew

Lovely hotel which i have stayed at twice for a week at a time Need transport to get around and only other criticism is the breakfast is probably suitable for most but i like a hot breakfast and it is difficult to find any actual bacon on the portions of fat Also no actual sausages apart from the small hot dog tasting ones Not great so any one like me best eating out

2/10

Poor

09 Aug 2024

Danielle Amy

Appalling customer service, the worst I have ever experienced. Outdated rooms.
Avoid at all costs

Leisure Family

10/10

Exceptional

23 Jul 2024

pauline

La Laguna is quiet and convenient. With a car there are lots of places to visit and explore nearby.

Leisure Partner

10/10

Exceptional

20 Jul 2024

Craig

Really enjoyed staying here , it’s our second time and will not hesitate going back .
Great pool and a close drive to the beach

Leisure Partner

10/10

Exceptional

15 Jun 2024

Brian

Great holiday

Stay at this hotel 3 or 4 times a year and have done for the last 8 years. Always excellent.

Partner

8/10

Excellent

12 Jun 2024

jack

Spa hotel

Overall good. Always a tad disappointed when the spa at any level isn't included especially when aslcess for 50 euros for the two of us which was abit steep.

Partner

10/10

Exceptional

30 May 2024

Danielle Amy

Lovely hotel

Leisure

10/10

Exceptional

28 May 2024

Verified traveler

Comfortable stay

Comfortable and clean accommodation.

Restaurant excellent and the staff wonderful.

We have bought a house nearby and will use the restaurant again.

Very accommodating of my vegan preferences, which, while it’s improving in Spain, it’s rare to find such helpful and knowledgeable staff. Nothing was too much trouble.

Partner

10/10

Exceptional

22 May 2024

Anthony

Nice hotel

Lovely hotel, staff are great, particularly in the restaurant.

They catered for me with vegan options that were thoughtful and very well executed.

Plenty of parking in covered bays.

Lots of little restaurants nearby.

Area is quiet and safe, close to lakes and safe walks.

Beds very comfortable, spotlessly clean.

Dropped a star for noisy aircon, mirror being perished around the edges and plastic wrapping on soap and in bin liners.

There’s no body or hand lotion, no conditioner, only shampoo and shower gel.

Also, I read in some reviews that the rooms have kettles, there was no kettle in our room, only two small bottles of water.

Partner

6/10

Pleasant

02 May 2024

Karen

This hotel is feeling rather tired. They have renewed furniture in the bar area but the rooms need attention. We paid extra for a deluxe suite as we had stayed in a junior suite before and wanted something more comfortable but were disappointed. The furniture in the lounge area was drab and uninspired. The weather was cool and rainy so we tried to turn the air conditioning to a heat setting…only to find that there is no heating in the hotel! At one point we were sitting in the bar area wearing jackets! The staff were friendly and worked hard. Breakfast was ok but the bread was stale and curling at the edges-no excuse as Spanish bread is usually delicious. The hotel looks good from the outside with a pleasant bar area and a lovely pool but it’s time to refresh the rooms. This was our third but our last visit.

Partner

10/10

Exceptional

30 Apr 2024

Ann

This is the first time I have stayed in the Laguna hotel but I will certainly stay there again if I am in the area

Self

10/10

Exceptional

29 Apr 2024

Ann

All the staff took pride in their work & this showed by the cleanliness & upkeep of the hotel

Leisure Self

4/10

Poor

08 Apr 2024

joss

Rude and unwelcoming

Front of house, staff Road and non-helpful hotel overall was clean but just let down by the attitude and the feel of the place decor was extremely dated rooms were extremely dated overly priced and generally made not to feel very welcome

Friends_and_family Family

8/10

Excellent

29 Mar 2024

Brian

Great short stay location

Lovely hotel but the rooms are starting to look a bit dated.

Partner

10/10

Exceptional

18 Mar 2024

Tracy

Lovely and quiet, the spa was great but the rooms I found a bit basic as in no dressing gowns no coffee or sugar and no bathroom essentials

Business Self

8/10

Excellent

03 Dec 2023

Ian

Nov 2023

Good hotel ideally located for what we wanted. Couple of good restaurants near by.

Partner

2/10

Poor

15 Nov 2023

Thomas

Very disappointing stay

As we arrived there was not hot water for a shower. The next morning before an important meeting, still no hot water. The AC worked poorly, the beds slid appart and the pillows were old, worn, clumpy and uncomfortable. The breakfast was also very disappointing and the bar were missing key ingredients to make drinks. The pool was cold, non heated and it was full of leaves and contamination.

Partner

4/10

Poor

13 Nov 2023

Esme

Restaurant food and drinks were over priced including the breakfasts. My partner had chops all bone and no meat vegetables were not cooked and very limited. Salmon over cooked to dry no sauce. Cheesecake tasted like cake no sauce very dry. Service appalling had to wait 5 minutes before we were shown a table. No 'good evening or how are you today' bad manners all round. Made it clear that only local residents were welcome and not foreigners. Will not recommend this hotel to anybody. Would like a refund as had to go and eat somewhere else as we were still hungry.

Leisure Partner

8/10

Excellent

29 Sep 2023

Andrew

Good value

Lovely hotel,great pool,little bit noisey when they have conferences or weddings,

Partner

8/10

Excellent

14 Sep 2023

tanya

As usual, the staff at the hotel was very welcoming and polite snd responsive.
They are always ready to help!
The service at breakfast is excellent!

Leisure Family

6/10

Pleasant

28 Aug 2023

Ian

The staff are excellent but let down by a hotel which needs a major refurb as soon as possible.

Leisure Family

6/10

Pleasant

10 Jun 2023

anthony

The hotel on the whole was very good ..not much choice on breakfast and same every day ..
Spa was being refurbished so couldn't use that

Leisure Partner

4/10

Poor

10 Jun 2023

david george

Room very basic, dated, disappointed overall.

Leisure Partner

2/10

Poor

09 Jun 2023

Jason

Never again …

No electric for 12 hours and no water for 30 hours. No use of spa and had to use my friends hotel for a shower! Shocking place!

Partner

10/10

Exceptional

25 Apr 2023

Brian

Disappointed but probably go again.

We've stayed at this hotel a number of times over the last 7 years. Sadly, this time, it wasn't so good.
Because of an air conditioning leak and they couldn't get an engineer (a Friday afternoon) we had to move rooms. As we weren't told they couldn't repair it until 22.00 and there was no one available to assist us, it took us until after midnight to pack and then unpack in the new room. They initially tried to actually downgrade us because they were fully booked but eventually we were given a slightly better room.
Additionally, quite unbelievably, we intended to eat in their restaurant but when we ordered our main course (lamb chops) we were told they didn't have any! We ealked out and ate at a bar 50 metres away and they had lamb chops!
The foregoing marred our stay but overall we ended up enjoying ourselves.

Partner

8/10

Excellent

05 Mar 2023

Carole

This was a return visit and sure we will stay again, nice clean, well located hotel. The pool was empty/not in use but would have been too cold to use. Staff are great only minor issue was lack of hot choices for breakfast and what was available wasn't replenished snd qas cold.

Leisure Family

6/10

Pleasant

08 Jan 2023

Jacqui

This is a lovely hotel but rooms are getting very tired now

Leisure Family

8/10

Excellent

07 Dec 2022

Anthony

Teabags,and cups in the room yet no coffee or milk,very odd I thought,milk and coffee are classed as extras and only available after 8am in the restaurant,other than that couldn’t fault the hotel

Partner

10/10

Exceptional

29 Nov 2022

Elizabeth

10/10

A fabulous hotel in a great location.
The premium suite was superb.
Lovely service in the bar area, really relaxing.

Partner

10/10

Exceptional

12 Sep 2022

Jacqui

Outstanding as per usual. Love staying here

Business_and_leisure Self

10/10

Exceptional

14 Jul 2022

colin

Good Hotel

The hotel caters well for all age groups service excellent and no trouble if you required anything

Self

8/10

Excellent

08 Jul 2022

Lisa

Lovely hotel, very pretty grounds. We only stayed one night passing through, however check in is 4 pm, pool closed at 7 pm and did not open until 11 am the next day and we had to check out by noon, so we were not really able to use facilities. Would have been nice to have pool area open until nine

Leisure Family

10/10

Exceptional

20 Jun 2022

Ian

Liked the location made it easy to tour the local area.

Leisure Partner

10/10

Exceptional

12 Jun 2022

JTINDER

Short Break

Excellent stay, hotel met all expectations.

Friends_and_family Friends

10/10

Exceptional

04 Jun 2022

Joanne

Amazing hotel, breakfast was lovely and service amazing! Restaurant food was also great. Perfect location, easy free parking and resonsably priced. Worth upgrading room for the view.

Partner

10/10

Exceptional

27 Apr 2022

Bronwen

Would stay there again

Lovely room, very spacious and clean. Staff were very accommodating and facilities were great!

Partner

6/10

Pleasant

25 Apr 2022

Paul

Nice but not great

The hotel is modern and exceptionally clean. That cleanliness is maintained in all interior areas. On arrival we were told we were being given a room with a balcony and a pool view, that was a joke. The balcony was only wide enough to stand alone on, no seat would fit on it. The view was ruined by a canopy over the terraced area just below the pitiful balcony. There was no view of the pool. The room was cleaned every day but the walls are so thin every function carried out in any of the rooms around it. The flushing of toilets, coughing, shouting, talking were easily heard. A raucous bunch of people spent until 3am on the terrace with no attempt to quite them. No sleep was possible, and even conversation from that area felt like it was in the same room. The restaurant though impressive served very average food in the evening. The staff were lovely, one problem we had was quickly resolved. The hotel itself is located in a nice area and though there are a few bars and restaurants locally the main entertainment strip is a good 40 minutes walk away. Pool area looks nice but some of the sun loungers need replacing, starting to fall apart. Wouldn't do any harm to have someone walk around the pool in the morning and pick up the various empty drinking cups and cans

Partner

6/10

Pleasant

03 Apr 2022

ANTHONY

The staff were friendly, the hotel is a little dated.
I would stay there again.

Partner

10/10

Exceptional

21 Mar 2022

Ian

Comfortable

We stay here at least once every year. Hotel and quality is always the same and reception staff always helpful. Breakfast has plenty of choice, our room was very good a bit of a long walk to get there and a bit too hot. We will returning again later in the year.

Partner