Name: Best Western Hotel Darmstadt Mitte
Address: Grafenstrasse 31, Darmstadt, 00000, DE

10/10

Exceptional

03 Aug 2026

Jools

Tea / coffee in room would have made it perfect!

10/10

Exceptional

15 Aug 2025

Fitzgerald

Everything was EXCELLENT

Friends_and_family Family

10/10

Exceptional

06 Jul 2025

Paul

This is my fourth or fifth time staying here overnight the last year.
Centrally located and ideal whilst visiting the city
Surrounded by great cafes, bars and restaurants.
Staff at the hotel are always courteous and with a smile, nothing ever seems too much.
I came to put my cases in early on my previous visit, and they very kindly advised that they had my room ready which was glorious after an early morning flight to be able to rest for a while before settling in to my holiday.
Special mentions to Barbara and Brigitte for their welcoming smiles and positive manners

Self

10/10

Exceptional

02 Jul 2025

Paul

Fantastic service from Brigitte at the hotelwas very accomodating with my request to have somewhere to store my luggage the night before
Surpassed

Self

8/10

Excellent

22 Mar 2025

Robert

You really must pay attention to the address as the lobby is hidden in the back behind the street front businesses. Room was well cleaned if small. No USB/USB-C support. Good value for the overnight stay for a traveler.

Leisure Self

6/10

Pleasant

19 Nov 2024

Liz

A basic room and hotel.
Good breakfast

10/10

Exceptional

06 Oct 2024

John

A great place for a stopover on the way home.

Leisure Partner

10/10

Exceptional

03 Aug 2024

Verified traveler

The hotel is in a perfect location: center of the city but still very quiet. Everything worth visiting is within walking distance, including public transportation and the stop for the bus to the Frankfurt Airport.
The breakfast is very nice and worth booking. Coffee is available for free throughout the day.
The hotel is very clean. The bathroom for the single room is a bit small but also very clean. Nice shower.
I have stayed here several times and will always come back when I am in Darmstadt.

Self

10/10

Exceptional

13 May 2024

Janeth

Very nice hotel

Leisure Partner

8/10

Excellent

11 Dec 2023

Brian

Ideal for short stay. great location for city centre.

10/10

Exceptional

03 Oct 2023

Carl R

Excellent property, stayed 2 rooms 3 nights and returned for another 2 nights. all was superb service, especially the Direktor Mr. Frank Koch who personally looked after all our needs. Will recommend this accommodation to all who are considering a stay in Darmstadt.

Leisure Family

10/10

Exceptional

26 Sep 2023

Carl R

Good location great accommodation excellent Manager

Leisure Family

8/10

Excellent

26 Jun 2023

Elizabeth

I have no complaints. Just stayed for one night, but was pleased with my stay.

Leisure Family

10/10

Exceptional

20 May 2023

Steve

Friendly service

The staff is always amazing! Very friendly and willing to help. The rooms are clean and comfortable! Always one of my favorite places to stay.

Business

10/10

Exceptional

26 Sep 2022

Akif

Good location, great service.

Business_and_leisure Partner

10/10

Exceptional

17 Sep 2022

Akif

Not easy to find the entrance, otherwise an excellent hotel.

Business

10/10

Exceptional

04 Jul 2022

Alexander

Location makes this very desirable...

Excellent location, decent breakfast, good service...Older hotel, but comfortable and 1/2 block from city center.

Partner

2/10

Poor

27 May 2022

Yaser

This is like Motel not Hotel, or Hotel with 2 star

Business Friends

8/10

Excellent

05 Feb 2022

John

Great location

Though old the hotel is clean and some staircase to hall suitcase up. Great locations.

Business

10/10

Exceptional

07 Mar 2020

chanya

Recommended hotel

The hotel is near shopping area. i can simply walk to get foods and brand name clothes. The stuff team is nice. The parking is good.

Business

10/10

Exceptional

24 Jan 2020

Julie

The staff and Chef of the property are very professional and helpful!!

Business Self

10/10

Exceptional

03 Dec 2019

Verified traveler

Excellent location right next to Luisenplatz a few steps away from tram. Room spotless and shower excellent. The breakfast was varied with plenty of healthy options and the complementary drinks machine served a variety of hot drinks all of a good quality. Would certainly stay here again and recommend.

Friends_and_family Family

10/10

Exceptional

25 Nov 2019

Sharon

Central location and great breakfast

Walking distance to the centre of Darmstadt. Great breakfast too. We stayed here about 14yrs ago and it still is as good as it was then!

Friends_and_family Family

8/10

Excellent

16 Nov 2019

Susanne

Great service, nice room, quiet and pleasant.

Friends_and_family Family

8/10

Excellent

10 Nov 2019

PHL

Staff tries hard. Breakfast is ok. Location is in the middle of Darmstadt.

Business_and_leisure Self

10/10

Exceptional

08 Oct 2019

Carolyn

Room was clean. The staff was very accommodating. Breakfast was good.

Friends_and_family Friends

10/10

Exceptional

26 Jul 2019

Christoph

Hard to find

This is not your typical Best Western as we are used to in the US. Kind of hard to find as it is in the city center and somewhat hidden from the front of the street, obscured by other buildings. Check-in is on the second floor. But it has air conditioning and comes with the breakfast. Clean comfortable rooms

Family

8/10

Excellent

25 Apr 2019

Richard

Cleanliness and friendly staffs

Hotel locations is nearer to city centre and the service staff is helpful and friendly .

Family

8/10

Excellent

28 Oct 2018

Kamyar

Comfortable hotel

A very nice hotel in city center. The breakfast and the staff in breakfast room were very good. I would like to thanks Julia, in reception, for her extra effort in helping us on our checkout.

Partner

8/10

Excellent

21 Oct 2018

Mark

Nice convenient hotel in centre of Darmstadt

Nice clean friendly hotel in the centre of Darmstadt. Lack of a hotel restaurant fo dinner is a little inconvenient but there are lots of places locally in town.

10/10

Exceptional

13 Oct 2018

Ravindra

Ideal place to stay in Darmstadt.

I liked the hotel due to its strategic location, it is in the heart of city, easily approachable by public transport from Frankfurt airport. There are many places of eateries, shopping malls available close by. Hotel staff is very co-operative and pleasant. The reception, restaurant and rooms are very clean and the decor is well maintained. The quality of breakfast is awesome. I recommend the hotel for single on business or family on tourist visit.

10/10

Exceptional

12 Oct 2018

Verified traveler

excellent Best Western

feels like a new hotel, high quality fittings and fixtures, but economical in price. more like a large professional hotel, rather than a small BW franchise operator, similar leagues to a Hilton, a (new) premier inn or holiday inn. area is v. good, lots of food places within walking distance, hotel is just off the main road, may be a bit hard to find, but actually a good location as it is away from noise. convenient for walking to the darmstadtium, and the airliner shuttle (bus stop 14, terminal 1, cost 8.70EURO at time of writing oct 2018) from the airport has a bus stop about 3 mins walk from the hotel.

8/10

Excellent

03 Oct 2018

Alex

It’s was a comfortable clean hotel. I was there for business and so it served its purpose

10/10

Exceptional

13 May 2018

Kyle

Excellent hotel and service!

I was pleasantly surprised with the quality of this modest looking hotel (from the exterior).

A/C worked great, WiFi excellent, and has tastefully decorated / remodeled modern rooms. The hotel was very quiet also and very relaxing atmosphere.

Breakfast was excellent also with free coffee, cappuccino, espresso, latte, etc., offered throughout the day...nice touch!

Comfortable dining area area for breakfast with beautiful outdoor seating area also and a meticulously planted garden...not to mention this hotel being in the center of Darmstadt with so much within walking distance.

Can’t say enough good things about this property and level of customer service with all the modern conveniences...would absolutely stay here again...thank you for a great stay Best Western Hotel Darmstadt!

10/10

Exceptional

15 Apr 2018

Verified traveler

Excellent hotel with a superior staff. Centrally located in Darmstadt.

8/10

Excellent

13 Jan 2018

Dave

Comfortable stay

Very close to the centre of Darmstadt, and only a 2 minute walk to the nearest Taxi stand, tram stop/bus, and lots of good places to eat nearby.

Room was a good size and comfortable with a decent TV, and a large bed. Shower pressure was also good. Free bottle of water (sparkling) in the room, also tea/coffee making facilities, however i didn't use these as there's a free coffee machine in reception. Breakfast was ok, but choice was limited.

Reception staff very friendly and helpful.

10/10

Exceptional

07 Jul 2017

Mohamad

I will stay at this hotel the next time I visit Darmstadt.

8/10

Excellent

04 Jul 2017

David

A good hotel, but not a great experience

I was there for 3 nights. The first 2 days, I had no soap in the shower. They provide a dispenser, but it was empty. They charge 12 Euros per day for parking. For the cost of the rooms, parking should be free. The staff was friendly and courteous.

10/10

Exceptional

21 Mar 2017

Michelle

Hidden gem in center of Darmstadt

I was very pleasantly surprised at how excellent this hotel was!
Check in was a breeze, Janet was so nice and friendly! The lobby was immaculate and so was my room. It was probably the cleanest hotel room I've ever seen.
The towels were nice and clean and large and the bed sheets and duvet cover were high quality and very comfortable.
The bathroom was spotless and I really appreciated the fact that the showerhead was adjustable height and also was a hand-held shower head so you could rinse off.
The included breakfast was really quite amazing. They had something to please everyone. From eggs and bacon/sausage to yogurt and fruit and cereal. They had a nice selection of juice and a nice coffee machine so you could make cappuccinos, lattes or even just regular coffee. And again the cleanliness was a theme. The breakfast layout was sparkling clean as well as the dining tables. The staff working in the breakfast room every morning didn't ever stop working. They were constantly cleaning and clearing tables and maintaining the food.
The only experience that left me slightly dissatisfied was the morning of my check out. I had asked the previous day if when I checked out that the staff could contact a taxi company in Frankfurt for me as I was concerned that the taxi company would not speak English. I was assured that they could do this. However, upon check out the clerk said she wouldn't do that because they only had a relationship with a Darmstadt taxi company to transport

10/10

Exceptional

07 Dec 2016

Florence

Nice town centre hotel

Very clean , rooms nice and warm and served a good breakfast.

8/10

Excellent

18 Nov 2016

Jan

To connect to the WiFi was not very userfriendly.

10/10

Exceptional

16 Sep 2016

Verified traveler

Very good location downtown. Access to foot for food, shopping etc.

10/10

Exceptional

01 Aug 2016

Verified traveler

Hotel Best Western Plus - Darmstadt, Germany

A great location in a walkable city with plenty of shopping, restaurants and sights. Hotel was close to transportation. The room was clean, comfortable and laid out very efficiently (and the shower was excellent). The hotel had a fantastic continental breakfast, which was complementary, but the best thing about this hotel was its staff.

Since we arrived well before our check-in time we did not expect to be able to check in, but had planned to ask the hotel to stow our luggage until our room was ready. To our surprise, we were upgraded to a better room than we booked to enable us to check-in at the early hour. Any housekeeping requests were turned around very quickly. The front desk staff and the manager truly went above and beyond to assist us with transportation, sight-seeing and general information about the area. Our trip was made better because of knowledgeable and kind people - I rate this hotel a 10!

8/10

Excellent

26 Jun 2016

Avraham

great location

We come for one night to stay close enough to the airport . we chose the hotel because it has air coditioning.there were very hitcday and many other hotel did has this item yet
The location close to the city is great and the hotel located as a part of a parking building
(But you have to pay for the parking. (You get a reduction)
The brekfest was great

Partner

10/10

Exceptional

14 Jun 2016

Michael

Great place to feel comfortable...

Nothing but good things to say. Great location, great breakfast, very clean, very helpful staff!!! It was great there!!!

10/10

Exceptional

16 May 2016

Verified traveler

Nice hotel in the city center

Very friendly front desk ladies. Great breakfast.

10/10

Exceptional

11 May 2016

Ingrid

Breakfast was very good.

Partner

10/10

Exceptional

04 May 2016

Michael

Most enjoyable, may never go back to Darmstadt, but if I did I'd stay again

8/10

Excellent

30 Nov 2015

Cliff

Well situated in Darmstadt

Well situated in the centre of Darmstadt. The hotel is quiet, very quiet and well presented. The staff are very friendly and efficient. Recommended for business trips to this area.

8/10

Excellent

18 Oct 2015

Verified traveler

Great for business

Business stay. Comfortable hotel with decent free WiFi and good service. Breakfast is only average but everything else excellent.

8/10

Excellent

22 Sep 2015

Ben

Great valu

This place is within walking distance of everywhere desirable in Darmstadt. It is very comfortable, and the breakfast is top notch. The location and the parking are convenient, and the staff is helpful. I think it is the best value in town, by far.

10/10

Exceptional

22 Sep 2015

Ralfcf

Great visit to this university city

Very friendly and helpful staff.
Breakfast was very good with good selection.
Very good location close to the city center

Partner

10/10

Exceptional

13 Jun 2015

Verified traveler

Very nice

Pleasantly Surprised how nice the staff was. The Breakfast was very good. I enjoyed my stay very much.

10/10

Exceptional

02 Jun 2015

Verified traveler

Always a good stay

Nice clean hotel in nice central location. Wifi is fast and usable, staff is always friendly.

10/10

Exceptional

07 Apr 2015

Verified traveler

Good hotel

Good hotel, good location, friendly staff and working wifi.

10/10

Exceptional

16 Mar 2015

Verified traveler

Comfortable

Very comfortable hotel. Centrally located.

8/10

Excellent

28 Nov 2014

Emily

Good location for city

Right near the center of town and could walk to restaurants, bars and the christmas market. Overall hotel was not overwhelming but there is a lack of options here and I think this is one of the best.

8/10

Excellent

25 Nov 2014

Verified traveler

Good city centre stay

very central, not absolutely new but well maintained and clean.
Staff friendly. Unspectacularly comfortable.

Family

8/10

Excellent

12 Nov 2014

Verified traveler

Great choice for a hotel.

Breakfast was very good.

Partner

8/10

Excellent

20 Jul 2013

cea

Good basic standard

Good basic accommodation and set back from the road.

8/10

Excellent

09 Mar 2013

Verified traveler

Small, but nice hotel

very small rooms, pleasant staff, excellent breakfast, central location

10/10

Exceptional

07 Mar 2013

Emil

Great location, very comfortable stay.

I would have rated the hotel room with a 5, except the single-bed mattress was worn. I had to sleep all the way against the wall in order to find an area that the mattress was fully supportive.

I was extremely pleased with the peace and quiet afforded by the heavy walls and doors. The black-out drapes allowed me to sleep very soundly on the weekend mornings when I could sleep in a bit.

The location of the hotel is great. It was a very short walk to the city center, only two or three blocks away. It is also located near several good restaurants.

My only suggestion: replace mattresses more often. I should not have to discover this problem myself.

8/10

Excellent

18 Jul 2026

Karina

Meget venligt personale . Central beliggenhed og gode spisesteder.

Partner

8/10

Excellent

07 Jul 2026

Pasi

Nice hotel with good location

Self

8/10

Excellent

27 Jun 2026

Nicoline

Op loopafstand van de binnenstad.
Nette schone kamer.
Aardig personeel.
Parkeren achter het hotel in een openbare parkeergarage.
Waar je helaas alleen contant kon betalen.

Partner

10/10

Exceptional

12 Jun 2026

HyeongKeun

Employees are friendly and helpful. I would visit again for next visit in Darmstadt. Free coffee is always good.

Self

10/10

Exceptional

11 Jun 2026

Esther

C'est un bon hôtel pas loins de Francfort

8/10

Excellent

06 Nov 2025

Sebastian

Nachts viele Geräusche

Business

6/10

Pleasant

17 Sep 2025

Marco

Razoavel mas a localização é ótima !

Hotel com preço razoável, instalações razoáveis , serviço razoável . Quartos pequenos mas confortáveis.
Um hotel de passagem em uma excelente região central de Darmstadt , e a apenas 20 minutos do aeroporto de Frankfurt

Business

8/10

Excellent

30 Jun 2025

Mohrmann

Sehr zentral gelegen, gute Parkmöglichkeit im angeschlossenen Parkhaus. Für das Hotel ist die oberste Etage mit Videoüberwachung reserviert. Die Innenstadt ist zu Fuß gut erreichbar.

Partner

6/10

Pleasant

16 Jun 2025

Tadao

ホテルの場所が分かりずらいです

Leisure Family

6/10

Pleasant

22 May 2025

Sebastian

Alles war in Ordnung

Business Self

8/10

Excellent

13 May 2025

Norbert

Sehr freundliches Personal! Angenehme Atmosphäre. Gutes Frühstück. Super zentrale Lage. Parkhaus im Hotel ist super, aber von dort zur Rezeption muss man zwei kurze Treppen bewältigen. Beim Koffertransport über Treppen ist das Personal sehr hilfsbereit. Es wird einem freundlich geholfen.

Leisure Partner

8/10

Excellent

30 Apr 2025

Assunta

Buona soluzione

Buon hotel in posizione strategica a Darmstadt.

Business

10/10

Exceptional

27 Oct 2024

José de Jesús Bucio

It has a great location in the city center. Personnel at reception was really nice and open to help and give advice regarding the city.

Business Self

8/10

Excellent

13 Oct 2024

Bernd

Alls gut

Leisure Family

10/10

Exceptional

27 May 2024

HOSEONG

아주 좋았음

가성비 좋음. 매우 만족

Business

8/10

Excellent

27 Apr 2024

Rintaro

フランクフルト空港行きのシャトルバスの乗り場がある、ルイーゼンプラッツのすぐ近くにあり、屋内式の駐車場も併設されているので、場所は最高です。
コーヒー類が常備されていて、いつでも飲む事ができます。
エクスペディアにはJCBが使用できると書いてありますが、使えませんでした。
ホテル内には階段があるので、厳密にはバリアフリーではないです。
あと、駐車場を一晩しか利用してないのに二日分課金されていました。気が付いたのが遅かったです。

Leisure Self

8/10

Excellent

20 Apr 2024

Marc

Sehr gute/zentrale Lage, trotzdem ruhig.

Gute und doch ruhige Lage. Für eine günstige Übernachtung oder eine Wochenende sehr gut geeignet.
Sehr nettes Detail: Kaffeemaschine neben der Rezeption jederzeit kostenlos nutzbar.
Kleines Manko: es waren auf dem Weg ins Hotel und zum Zimmer einige Treppen zu überwinden und nicht ganz offensichtlich, wie man diese umgehen kann.

Self

10/10

Exceptional

11 Feb 2024

Christopher

nö

Leisure Self

8/10

Excellent

30 Jan 2024

Jihoon

주차장에서 호텔까지 엘리베이터가 없고 게단만 있는 호텔

호텔 주차장 (5층)에서 호텔 (6층)로 이동하는데 엘리베이터가 없고 계단만... 짐 많은 분들 참고하세요

Friends_and_family Family

10/10

Exceptional

31 Oct 2023

Elisabeth

Die Lage Stadtmitte war für mich perfekt, Parkhaus daneben, sehr sauber. Check in und out einfach.

8/10

Excellent

11 Oct 2023

Jean-Luc

Good

8/10

Excellent

19 May 2023

Sylvio

Acessibilidade precisa ser melhorada

O acesso com malas precisa ser repensado. Pela garagem do andar são dias escadas e portas apertadas. Da recepção até o quarto tem outro lance se escada. Cadeirantes vão ter problemas
No mais foi tudo bem

Partner

8/10

Excellent

13 Mar 2023

Rose

Alles gut! Die Badewanne ist für uns älteren Leute nicht gut!!

Leisure Partner

8/10

Excellent

12 Mar 2023

Kazuya

Bath tub and Air conditioner

Having bath tub, air conditioner... these are good thing in this hotel.

Business

10/10

Exceptional

06 Feb 2023

Merilù

La struttura è centralissima, pulita, silenziosa nonostante sia posizionata in un quartiere molto vivace e il personale è adorabile !!!!

Business Friends

8/10

Excellent

20 Nov 2022

Verified traveler

ドイツらしくない設備

バスタブとエアコンがあるのがよかった。

Business

10/10

Exceptional

11 Nov 2022

Alexandra

Die zentrale Lage zum Darmstadtion und vor allen die absolut freundlichen MitarbeiterInnen.

Business

6/10

Pleasant

01 Aug 2022

Nadezhda

Die Lage des Hotels ist sehr gut und zentral, aber nicht leicht zu finden. Das Hotel entspricht 3* und es gibt alles was man benötigt: Wasserkocher, Mineralwasser, Kosmetikspiegel, Kosmetiktücher, Kissenauswahl etc.

Leisure Partner

6/10

Pleasant

22 Jul 2022

Sandre

De bedden waren lekker. Het hotel ligt midden in het centrum.

Leisure Partner

8/10

Excellent

12 May 2022

Verified traveler

コーヒーが、いつでも無料で飲めるのが良いです。