SM Grande Residence

10/10

Exceptional

12 Mar 2026

Vanessa

Staff were very friendly. Rooms was large and had everything you need including a kitchen!

Area is not for the faint of heart, right in the red light district, I didnt realise when I booked but it wasnt a problem as it is easy to get a tuk tuk or grab out of the area and explore. The MRT is also very close by.

8/10

Excellent

11 Mar 2026

christopher

Location location location

Self

8/10

Excellent

28 Feb 2026

Michael

Had an issue with hot water/breaker box and was impressed with their response. Got a new room and apology but stuff happens. Professional staff.

Self

2/10

Poor

27 Feb 2026

Paul

Very disturbing

8/10

Excellent

27 Jan 2026

Terrant

Hotel is clean and secure with 24hr security at the gates, staff are friendly and helpful, very fast and efficient when checking in and out. The hktelnis equipped with a gym.for guests and a decent sized pool which comes in handy to cool down after a day exploring Bangkok. The hitel is in a great location along soi 4 close to nana BTS and nana plaza, sevwral bars and restaurants and oly a short walk to convenience store

Leisure Self

10/10

Exceptional

16 Jan 2026

Richard

Excellent location. Room was like a small studio condo. Sliding glass door to open up for fresh air. Nice view of city skyscrapers from room. Cooking facilities were good and was able to prepare meals there. Gym was good along with pool. Gym also had sauna area. Walking distance to Nana metro stop. Bathroom was good size with huge shower almost like a small room in there. Tv had numerous channels to choose from. Internet was strong and robust and consistent. Housekeeping was regular and exceptional. Even though the crew did not speak English that was not an impediment at all. A simple point to was all that was needed to communicate effectively. Secure front entrance area off street with guard shack. Highly recommend this property.

Leisure Self

8/10

Excellent

10 Jan 2026

Laura

Big room but dated and with cockroaches. We slept well but would not go back there. They give you coffee and water so that was a good thing.

Partner

10/10

Exceptional

08 Jan 2026

Jussi

My go to place. Great location. Good value for money. No hassle.

Self

10/10

Exceptional

11 Dec 2025

David

Everything here is

10/10

Exceptional

08 Dec 2025

sean

I don’t think I should review this hotel as want to keep it a secret all to myself, it was fantastic

Friends_and_family Friends

6/10

Pleasant

21 Nov 2025

Ali

The staff are awesome, but i had bugs in my room, literally everywhere. They were in my sink, on my bed. The staff gave me around clean room, but the bugs had gotten into a lot of my things

4/10

Poor

09 Nov 2025

Egor

Old, beat up property. supposed to have a washing machine, nope it's empty space. i left 2 nights earlier and booked much better place for the same money 200 m away

10/10

Exceptional

20 Sep 2025

Ray

Second time here, good price for what you get. Only here 2 days but close to bars, BTS and eating places.

Leisure Self

10/10

Exceptional

17 Sep 2025

Robert

I only stayed at this hotel 1 night but it was enjoyable... close to night-life and shopping and public transport. My room was comfortable and spacious and clean. TV reception was good.

Self

8/10

Excellent

25 Aug 2025

Zdeno

Property is located close to Skyline.
Close to the beautiful park, lots of bars and shops.
Very vibrant.

Business_and_leisure Partner

2/10

Poor

12 May 2025

Verified traveler

Cheap hotel

Old room, very old bathroom, very old furniture, roaches issues, small black flies, not clean jacuzzi.

Self

8/10

Excellent

17 Mar 2025

Darren

Staff were friendly and helpful.
The hotel needs a update but it is okay for a night or two

10/10

Exceptional

08 Mar 2025

Alexander

.

Leisure Self

10/10

Exceptional

08 Mar 2025

Alexander

In the middle of the nightlife

Leisure Self

4/10

Poor

29 Jan 2025

G3n3r4l

A Lack of maintenance was evident on property.
Good location ¨

Leisure Partner

10/10

Exceptional

26 Dec 2024

Robin

Great as always

Great as always

Self

2/10

Poor

25 Dec 2024

Toranee

The place is and roomy but it’s extremely old and dated. When I arrived no one was at the front desk so the security guard registered me and took me up to my room. All the lights on in the room felt like it was to keep the roaches away. I sat down and after a few minutes I heard noise coming from the kitchen sounded like rodents scratching around so I got my bags and left immediately. The room was big and clean but very old and dated. I didn’t feel comfortable there.

Leisure Self

10/10

Exceptional

01 Dec 2024

Mohamad

Great hotel, good location close to everything. Safe and clean. Awesome staff, I will stay here again.

Business_and_leisure Self

8/10

Excellent

27 Nov 2024

Heinrich

Nice and big rooms with balcony and nice view.

Business_and_leisure Self

10/10

Exceptional

09 Nov 2024

Raffaele

Location in Soi 4. Tick
Quiet. Tick
Room size. Tick
Bed size,comfortable,pillow firmness. Tick
Cleaned to perfection. Tick

Leisure Self

10/10

Exceptional

05 Nov 2024

Ray

Close to everything I wanted to see, close to the BTS so going places was easy.

Leisure Self

10/10

Exceptional

20 Sep 2024

Dave

staff were amazing and good security

10/10

Exceptional

06 Sep 2024

Mason

Good location

Leisure Friends

8/10

Excellent

31 May 2024

Bruce

Big rooms

Big rooms, nice staff. Beds are old and bed sheets are old.

Self

10/10

Exceptional

24 May 2024

Tony

Staff and workers when excellent

Business_and_leisure Self

10/10

Exceptional

30 Dec 2023

Verified traveler

Nice Big Room

I booked the Deluxe Room and it was very large and nice with a balcony. The bed was comfortable and the bathroom was nice but could have better lighting. Nice and useful amenities. Only some of the staff can speak English and they were really nice but others who can not speak English were not helpful at all. The shuttle/buggy/vehicle only runs until 7 pm and it is very hard to access it. I had decided to stay here for this service vs other properties but was quite sad that it is so hard to use. It does not operate when it is raining so you need to be prepared to walk the distance in the rain. The overall cleaning was fine but could have been better. I had a small kitchen that was nice.

Self

10/10

Exceptional

04 Feb 2023

Robert

Huge room with kitchen. Cleaned every day. Hot shower and good air conditioning.

Leisure Self

8/10

Excellent

18 Oct 2022

Bret

A repeat customer

Good location close to bars and nightlife, but far enough away not to be affected by the noise. Close to bars, restaurants, BTS. Large rooms for a reasonable price, but could do with some refurbishment. At this time, very limited English channels available on (a CRT) TV. I understand that costs had to be cut due to Covid, but with returning tourists a more diverse TV selection would be good.

Partner

2/10

Poor

25 Aug 2019

Randall

Serious attempt to rip us off

There was a small stain on a sheet. They tried to charge us $100 for the sheet. They did give us the option to take it and have it cleaned. As we were in town the next day we did. But I have never had a hotel have me go clean the sheets. It was pretty obvious that it was the staff doing this and not necessarily the hotel. Clearly a shakedown. Do not stay there
There was also mold all over the shower curtain. It was obvious that the cleaning staff did not care.

Partner

2/10

Poor

02 Mar 2019

Verified traveler

We stayed there in 2016 and 2017. the place was great n we had nice room. This time. the reception clerk did not crack even one smile. No storage room for laguge. Because we booked with Expedia, they assigned to us the worst room on the 4th floor. Bathroom does not flush properly. Soap and shampoo no place where to put. it has to be set on the floor. the room is for 2 people but only one chair . the other person can only sit on the bed. coffee pot n cups are set on top of dinky small fridge and not professional on table. We will never stay at S M Grande ever again. We checked out after one day. Put reception clerk that can smile and interact in professional manner n not like a ghost.

Leisure Partner

4/10

Poor

04 Jan 2019

Verified traveler

Receptionist on arrival was not exactly friendly and being asked to sign an inventory of items in the room without being there to check is not really appropriate - indignant assurances that all things are there does not cut it especially when a towel was missing. In fairness that was dealt with OK so no big problem but management really need to consider how they treat their customers on arrival as this sort of thing can easily put people off staying, Otherwise the hotel is well situated and quiet given the area so reasonable overall.

8/10

Excellent

25 Feb 2018

Ricky

Nice hotel and close to action.

The hotel was clean. The staff was friendly. The hotel is in close proximity to many restaurants and bars.

10/10

Exceptional

19 Jan 2018

Michael

Night in Bangkok

Great stay and will definitely stay here again

Family

8/10

Excellent

16 Jan 2018

John

hotel great, hotels.com not great

Hotel good, great location.

8/10

Excellent

07 Jan 2018

Verified traveler

Always a great time at the SM Grande. Would be nice to have more coffee in the kitchen rooms.

Family

6/10

Pleasant

07 Jan 2018

daniel

skip as there are better

The hotel is old and dated. The rooms are extremely large. i had two very old tube tv's. one stopped working on my last night there. the shower handle fell off on shower but kept working. It is next to the nana red light district which is nice.

10/10

Exceptional

04 Jan 2018

Verified traveler

mr Jonathan money

staff were amazing kind helpful and allways willing to please could be nicer thank you very much

8/10

Excellent

27 Dec 2017

Marcin

My 6 night stay in Bangkok

Everything good, big room and clean. Had a problem with shower so asked to get it sorted. They tried but it still went extremely hot then extremely cold. Only way I could resolve the issue was to run the water in the sink (warm), then running the shower and the heating unit stayed on and gave a constant flow of warm water.
Apart from that little niggle, nice and central. At the end of Soj 4, you had BTS(Nana).

10/10

Exceptional

24 Dec 2017

James W

very nice hotel

Comfortable room with friendly staff. Gated and secure. Free tuk tuk to neighborhood attractions. SM Grande offers an excellent value.

8/10

Excellent

19 Dec 2017

Verified traveler

stayed 2 nights ,near to all the nightlife yet was not noiey at night. Rooms good size and clean. Good hotel overall and would stay again

10/10

Exceptional

01 Dec 2017

Michael

Wotif, get your act together

Overall, can't fault the hotel, perfect venue. However Wotif when you book something you expect to turn up and have your booking verified. Alas when i arrived they had no record of my name and when i handed them the booking paper they did a search and still found nothing. Thankfully they had a spare room and i was able to stay there. Very disappointed with Wotif, won't be looking at them in the future if this is to continue. Venue 10 Wotif 0.

6/10

Pleasant

13 Nov 2017

Verified traveler

Good internet and a great gym are the highlights

This hotel located in the heart of Nana has two things going for it. It has a great gym, that is rarely used by anyone and solid internet, a requirement in my book.

The staff is nice as well.

Negatives? Sure, they tried to stick me in a poorly lit room at first, and the hot water as well as the AC didn't work. They moved me to another room the same night, which was lower in standard than I paid for, and moved to another room the day after. All of this shuffling around was a big headache after flying 25 hours to get there.

Overall, I'd say the value for the hotel is ok, you get what you pay for, so if the gym and internet are key, as well as location, you can't go wrong here.

6/10

Pleasant

06 Nov 2017

Rajesh

Decent hotel, could be much better though. Although very big, only saw about 5 staff working there, none speaking english (not a biggy, but difficult for me as i needed help with a few things in the room). Clean, comfy large room and bed. Minor annoyances - non-flushing toilet, safe too small for laptop and incorrect instructions for setting code, and no shelf in shower cubicle to leave soap. Overall good value but have had better in Bangkok. Great location though - 5 mins from Nana, 10 mins from Asok/Sukhumvit stations. Lots of great streetfood etc, in the evening. Healthy wi-fi and tv.

10/10

Exceptional

04 Sep 2017

Verified traveler

Staff didnt know about the my booking.

Room was clean nd huge. The only issue was that the staff didnt have my booking info .

8/10

Excellent

04 Aug 2017

Donald

I would stay there again. Staff doesn't know English but hotel is in a great location.

Partner

8/10

Excellent

27 Jul 2017

Donald

I enjoyed the area just wish tbe staff knew a little english.

Partner

10/10

Exceptional

16 Jul 2017

Kent Inge

Good hotel just short of party area.

Good hotel. Just outside party area. First time in the area. Good location, g8ood hotel and service, just outside the biggest party area.

Partner

10/10

Exceptional

05 Jul 2017

Verified traveler

Mr. Sam

Perfect location for me. Nightlife was several blocks away. Quiet and guest friendly. Pool was nice to have. Room was excellent. Everything was great with the room. Good English channels cnn etc. Two free waters a day.

10/10

Exceptional

02 Jul 2017

James

Comfortable, quiet, and secure

This is a serviced apartment building with rooms available for nightly rental. Located in the heart of Bangkok, the premises is gated with 24 hour security. My deluxe room was spacious and clean. Friendly staff and excellent daily maid service. Close proximity to dining, shopping, and the train which will take you anywhere in Bangkok. Off street parking, fitness, swimming pool, free tuk tuk. This place is awesome!

8/10

Excellent

28 May 2017

Craig

Nice stay

The hotel was really good and the room itself was pretty big to do all in all I will definitely use the hotel next time I visit Bangkok

Partner

10/10

Exceptional

06 Mar 2017

Kevin

Very spacious and clean room.

Having been to Bangkok many times and usually travel on a budget, I decided to \"treat myself\" and spend a lil more on hotel w/ more amenities. Although I only stayed one night, it was a great room with a nice view of the city from the balcony. It was also a huge room! Very impressed!! I would gladly come back to stay here and I would recommend. Great value.
Notes: even though it's in the heart of nana bars / clubs - nightlife / party scene it is a relatively quiet location. However, even though I was on the 10th floor with balcony doors closed, I could still vaguely here a very loud Thai lady from the club across the street with the infamous \"HELLO! WELCOME!!\". Other than that it was totally quiet / peaceful / relaxing stay. Lots of \"rules\" signs posted everywhere too which is also kinda annoying.

Family

8/10

Excellent

25 Feb 2017

Eugene

Good location. Close to the nightlife.

Close enough to the nightlife of Nana Plaza but far enough away to be out of the noise.
Room was nothing fancy but more than adequate and huge.

8/10

Excellent

24 Feb 2017

kay

Clean and big

The staffs are nice. The hotel room is big and clean. Wifi is fast. The aircondition is not so cold I think its quiet old. Water is good, the hot shower is working. Hotel is near to bts. Sometimes taxi ask for high price but just go to the meter one. Other taxi never allow meter because the place is so traffic but others settle for meter, just always ask the driver to work his meter. The small pool is dirty but the big one is ok. Theres a lot of restaurant outside the hotel to choose from but I suggest you eat at Terminal 21 . It's near ask the tuktuk driver from the hotel and the driver drive you until nana station. From nana only one station then go down to asok and terminal 21 is already there. Lots of restaurant to choose from . you can go to food court if you want cheaper price. Its cheap like street food priced.

6/10

Pleasant

04 Feb 2017

Verified traveler

Security hotel and near the nightlife

It's my first time at this hotel and I can say it's good place to stay good security and near to nana plaza
But the gym and swimming pool close with out any reason and you need help your self to take your bags also if you ask them for late checkout even one hour they will ask you to pay them half day

10/10

Exceptional

11 Jan 2017

Jarrad

Ideal for nightlife

The location is perfect for the nightlife, and proximity to the Nana bts. The rooms are spacious and clean. They have removed the washer / dryer from the rooms. But there us a laundry very close.

Family

6/10

Pleasant

01 Jan 2017

Verified traveler

good security

this hotel is quite near to the nana plaza , which is prostitute area in bangkok , if u dont mind, u can try to stay in this hotel, the security is very good in this hotel , there are more than one security guard.

4/10

Poor

27 Dec 2016

Verified traveler

This hotel is near to pub

First time don 't allow baggage storage after to check out. They want you to check out at 12.00 PM . If you check out after 12.00 there were be charges . Stated at the counter.

2/10

Poor

18 Dec 2016

tay

Good location, terrible cleanliness

Simply bad. Period. Not worth even with promotion. Bad service and not clean

8/10

Excellent

13 Dec 2016

Machor-jojo

Nice hotel close to the public transport

Water temperature in Shower stall fluctuated from extremely hot to extremely cold n could not be regulated.

8/10

Excellent

08 Dec 2016

Michael Q

There is only one elevator which makes going up and down a little slow/inconvenient. Besides that, this is a pretty good hotel to stay at as it is walking distance to a lot of places I need to go to.

Family

6/10

Pleasant

04 Dec 2016

Bret

Convenient Location

I have stayed in this hotel for the last three years and have seen the condition of the rooms decrease during that time. The shower in the room I was in this time was in need of some serious cleaning, with a fair bit of mould. While a lot was within the sealant and not easily removed, there was still a fair bit in the grout that should have been cleaned up. On the upside, the price was reasonable, location good, free wifi, and a good range of English channels on TV.

Partner

4/10

Poor

11 Nov 2016

malou

Location is not advisable for travellers\n

Quite old
Some defective access door card
Food is quite expensive in the hotel

8/10

Excellent

10 Oct 2016

steve

Great location

Close to Nana station and good for night lifestaff friendly and helpfulcheck in and check out very easy close to many eating options nice to get free newspaper quiet room with balcony and city views swimming pool great but be careful because tiles are slippery when wet

4/10

Poor

12 Jul 2016

Verified traveler

Uncomfortable stay

Bad stay
Never a again

8/10

Excellent

22 Jun 2016

karl

good value .

Great room , good location ,
One downfall is the building north of hotel under restoration , bit noisy .

Partner

8/10

Excellent

04 May 2016

Chih-Cheng

big but old, good enough in this price

Pro: Staff is friendly, room is big, location is good, Wi-Fi is ok. Con: a little bit old

6/10

Pleasant

28 Mar 2016

Verified traveler

Stones throw away from Nana plaza

This hotel Is right in one of the red light districts of Bangkok.
Great location if you are into that sort of thing I guess.
The hotel is a little older than some of the ones but there is a lot to do in the area when you are not doing the normal sight seeing.
Hotel service was good, and the pool was in great shape.

Family

10/10

Exceptional

11 Mar 2016

bubba

Nice

Great staff clean excellent fitness and sauna. Overall 4.5

8/10

Excellent

01 Dec 2015

Peter

Good value and great location

The hotel was far enough away from the noise and nightlife, but still only a short walk. Very handy to Nana Station and many restaurants.
I did specifically book this hotel because the pics showed a washing machine/dryer in each room, howevere in my room it had been removed. Despite this, I would stay here again

8/10

Excellent

27 Oct 2015

Goutam

It was a nice stay altogether.

Family

10/10

Exceptional

02 Oct 2015

Michael

A home from home

Comfortable and relaxing

8/10

Excellent

28 Sep 2015

pratheep

clean ,comfortable,convenient ,easy to go

clean ,comfortable,convenient ,easy to go

6/10

Pleasant

24 Sep 2015

Verified traveler

S.M Grande BKK

The Hotel has very friendly staff, nice swimming pool and workable gym. The rooms are standard and sufficient.

Family

10/10

Exceptional

09 Sep 2015

Koh

Wonderful

The room is big, clean and tidy. Just that the toilet, i think they need to do some upgrading to the toilet. Overall was good, not much of a problem. Staffs there are really friendly, greeted you every morning with a wide smile. May want to stay there if have a chance to.

Family

6/10

Pleasant

27 Aug 2015

Philip

The hotel is okay but they were unable to fix the hot water system the entire time we were there. The linen was old and torn, and the pool and spa were not clean or really usable.

2/10

Poor

26 Aug 2015

Dre

Good location but dirty and rude reception staff

The only thing going for this hotel is the location and the gym, other than that the bathroom was filthy with mould on in the shower, the shower door was ripped off one side and had to be fixed, it was dirty and the water got blocked up at least 4 times in the 3 nights i stayed. The internet kept cutting and when i asked the receptionist to do something she just stared at me like i was an idiot. I have been to thailand MANY times so i am not some foreigner expecting the world from a budget hotel, but for the price you can get something MUCH MUCH better. Never again.

6/10

Pleasant

11 Aug 2015

craig

value for money

A one night stay good location close to bars restaurants and public transport. would use again

2/10

Poor

03 Aug 2015

Nevets

Not good

Unwelcoming staff
Very slow lift service
Nothing is being repaired
Kitchen but nothing provided to wash up or cook properly
Microwave had not been checked and had disgustingv rotten fish meal from a previous guest.
Overcrowded hotel with niisy kids playing in lobbies late at night...
Plenty of much better places in Sukhumvit

8/10

Excellent

27 Jul 2015

Verified traveler

Good location, and nice staff. The room is big, and cleanliness is about average.

6/10

Pleasant

08 Jul 2015

Verified traveler

Ok hotel

Weekend. Location is ok, but far away from touristic sightseeing (Palace and main temples).

Partner

8/10

Excellent

05 Jul 2015

neil

Excellent location for a short stay

Clean, well priced hotel with the bonus of great pool which no one else used. In an excellent location for bars and eateries.

8/10

Excellent

24 Jun 2015

George

very good

nice position , very clean rooms , very close to everything

6/10

Pleasant

21 Jun 2015

Verified traveler

Great Location, not worth for the money.

The hotel feels bit old. Bed has wheels so it moves and its very uncomfortable. Aircon is bit noisy but can ignore. TV is an old CRT 24\" TV with decent english channels.

The bathroom toilet is in an awkward position with washbasin. The showers fixed and for small men. I'm 183cm tall and the shower barely reaches my forehead. Also there are lot of cracks inside the bathroom. As part of room service, there were couple of decent Towels. No tooth-paste or brush provided. But soap bar, shampoo and shower jell were provided. Wifi is below average speed but stable. Provided couple of water bottles everyday. No laundry in the hotel.

6/10

Pleasant

05 Jun 2015

tim

cant complain ,but they did lock the pool early

1 night, nice enough hotel for the price ,close to night life

8/10

Excellent

04 Jun 2015

Graham

Ok

Have stayed before but with kitchen room far better cleaner better bathroom. Etc. but price stayed in just room this time still ok but would not call it hotel, it's more appartments.
Staff all ok

8/10

Excellent

01 Jun 2015

Verified traveler

Quite good

Overall quite nice.

Tried both normal room and delux room, delux room is much much much better than the junior option.

6/10

Pleasant

18 May 2015

Verified traveler

No window in room

We booked this room purely to be able to have a quick shower and freshen up before flying back to UK. Twin room had no window! Air con took a while to get room cold! You get what you pay for!

Family

8/10

Excellent

18 May 2015

Graham

Nice place

Very nice but do not class as hotel, no bar or dining. However would stay again.

8/10

Excellent

10 May 2015

Verified traveler

Affordable Good Hotel

Overall, i would say that during my stay at S.M. Grande Hotel was quite good. The room I stayed was clean and comfortable. The TV was kind of old but they have some good channels to watch movies and the shower door needs a bit of fixing but these weren't a big deal to me. The location is not bad at all since it's just a 5-10 mins walking distance to NANA BTS/MRT. Their staff were quite helpful, they even provided me an adapter to charge my phone when i needed it as i bought a wrong one when i went to the central. Good Facilities such as Gym and Swimming Pool.

I don't mind staying at this Hotel again on my next visit to BKK.

4/10

Poor

08 May 2015

Richard

Hotel going 'downhill'!

No hot water for shower; said it couldn't be fixed for 4 days (after our checkout).
Been here before and building/rooms deteriorating. Large refrigerator replaced with tiny one and washer pulled & not replaced. Kitchen blinds broken.

Partner

6/10

Pleasant

06 May 2015

Verified traveler

OK hotel

Overall the hotel is good!
However,we had few issue:
1.Bathroom not so good, small and not so clean. the door of the shower wasn't closed well.
2.The pool are small and not welcome to use.
3.many many arab in this hotel...
Pros:The Staff are friendly! The size of the room is ok..big enough.The location is supper (if you come for night life and bars) ,very close to BTS!!!

Partner

10/10

Exceptional

05 May 2015

Gary

Nice deal

great location, great value, good accomodations.

8/10

Excellent

04 May 2015

Graham

Ok place to stay

Very nice place, but not hotel de lux room very large, normal room would have been better but available. Would stay again.

6/10

Pleasant

01 May 2015

Teh

nice hotel

Room furniture and TV are dated. time for a change. Room is clean everyday, no complain about that. front desk stuff, tuktuk divers, security guard are helpful.
As for location it about 10 minutes walk cutting through soi 6. food and 7-11 are just a stone throw away.

10/10

Exceptional

19 Mar 2015

kamal Kant

Very Nice

Had a very nice stay, Hotel is located right in the middle of the action (nana plaza) and yet far enough to find peaceful stay. Stayed in deluxe room as its much more spacious and has a mini kitchen attached to it. Hotel staff is very friendly and on request they happily call meter taxi for guests. Nana MRT station is 5 min walking from hotel, hotel also provides free tuk-tuk drop-of service to Nana MRT. The only downside I observed was irregular hot water supply in bathroom and no clock room in hotel. Try to find room on higher floor(10+) with balcony facing MRT as you will get wonderful view from there

Family