Name: Icon Bangkok
Address: Sukhumvit Soi 2, Khlong Toey, 49, Bangkok, 10110, TH

10/10

Exceptional

13 Jul 2026

Garreth

Since my arrival in the middle of heavy rain, staff greeted me warmly with a towel to dry myself and get comfortable already. They made check in smooth and were proficient in English to understand me.

The public areas such as the foyer, corridors and rooftop bar was impeccable, comfortably cool and cosy. I'm a bit of a germophobe so this made me happy.

Staff were always chatty and so welcoming. I actually miss how nice the people were in Thailand overall, since coming home. But the hotel staff were especially the nicest.

The room was clean, tidy and fresh. Reading any negative reviews I saw last month was no an accurate reflection of this lovely hotel. I've travelled alot and this is genuienly a hotel I would come back to again.

They even gave me a free breakfast upgrade! Food and cocktails were absolutely excellent too.

So please, make yourself at home here.

Self

6/10

Pleasant

05 Jul 2026

Bridgette

The taxi service and tours were very demanding trying to make a sale also not honest about some prices

Self

10/10

Exceptional

23 Apr 2026

Virgil

Clean, quiet, and walking distance to Sukhumvit line and near to shopping malls.

Family

10/10

Exceptional

05 Apr 2026

Eija

Bra toppen rekommenderar

Partner

8/10

Excellent

11 Mar 2026

Eija

Centralt nära till allt nöje och hålligång.
Rent och fint litet hotel.
Bra frukost
Rekommenderar

Partner

10/10

Exceptional

17 Feb 2026

alfred

Everything was perfect

Friends_and_family Friends

6/10

Pleasant

16 Feb 2026

Lucia Leonor

This is not a 4 star hotel

Leisure Self

8/10

Excellent

11 Feb 2026

Sandra Jean

The room was very clean and the staff were absolutely lovely - always very helpful and friendly. They have lots of great amenities like a pool and gym. The location is also perfect as it is close to the skytrain. The only downside was some construction noise outside but they had warned people about it. So it is fine as long as you are out for most of the day.

Leisure Self

10/10

Exceptional

01 Feb 2026

jackie

Lovely staff, great location, breakfast was lovely

Partner

10/10

Exceptional

23 Jan 2026

Louis

Amazing hotel and breakfast was very nice.

Leisure Friends

2/10

Poor

12 Jan 2026

FNU

They are fraud. The charges they reflected on my account weren’t actual. They literally rob money from people. Your credit cards are not safe with them. Don’t risk it.

10/10

Exceptional

28 Nov 2025

Joseph

Clean and great views.

Self

8/10

Excellent

21 Nov 2025

Niren

I had a great stay. Excellent location. Thanks.

Leisure Self

2/10

Poor

13 Nov 2025

Mr

I asked for a last checkout for my previous reservation (for Sunday 9th), the guy at reception was quite rude and said no hotel is full tonight, checkout at 12, no way to change that. I said I would be willing to pay. He said cannot do.

Then I booked this extra night (this booking for this review) online straight away, called up reception, and said, well, the hotel was not full and I was able to book, please merge my bookings. He said ok and merged them and I stayed. No apology, no explanation that he was wrong about the hotel being full.

In addition, no power outlets near bed, no USB ports (not even USB-A let alone USB-C). Dated decor. A/C only works in whole integers of celsius (22c or 23c, no ability to put 22.5c).

Friends_and_family Friends

4/10

Poor

13 Nov 2025

Mr

No power outlets near bed, no USB ports (not even USB-A let alone USB-C). Dated decor. A/C only works in whole integers of celsius (22c or 23c, no ability to put 22.5c).

Friends_and_family Friends

10/10

Exceptional

11 Nov 2025

Emma

Great

Leisure Friends

6/10

Pleasant

29 Oct 2025

Mr

Second time we've stayed there.

No sockets near the bed (just normal power points, let alone international sockets, or USB-A, or USB-C). Anything at all would be good.

Water pressure just okay. Hot water weakest.

Rooftop bar, apparently pedestal fans need to be turned on pointing at nobody at the back rather than brought to the front where they face actual humans.

Cocktails, just okay. Espresso martini had bits at the bottom.

Friends_and_family Friends

10/10

Exceptional

27 Oct 2025

Agnes

the breakfast was nice and good choice's
the staff was very friendly and helpful

Leisure Family

8/10

Excellent

22 Sep 2025

Bach Truc

The property is in a very touristy neighborhood with lots of shops and food (including street food) options. It’s also close to a BTS station. The staff is very accommodating and the hotel is generally clean. They do not provide an iron in the room. The room could use some updates and the bathroom could use a detailed cleaning to rid the mildew in some areas.

Leisure Partner

10/10

Exceptional

29 Aug 2025

Amjad

Great location! Quiet. Nice lobby. Rooftop is also nice. All this for the price made this a great candidate for regular go-to spot.

Business_and_leisure Self

8/10

Excellent

16 Aug 2025

Chor Seng

The hotel itself was good, but the road from it to the train station was narrow and smelled.

Leisure Partner

10/10

Exceptional

12 Aug 2025

Tshomo

Great

The location was good for our trip purpose. Over all the hotel is clean and services are quick.

Friends_and_family Family

8/10

Excellent

26 Jul 2025

Kirsten

Property was a reasonably location could walk to plenty of places within 15 minutes from the one of the main streets.

Room was clean ish however when they came to clean did not replace towels or even move things to wipe etc.

More PowerPoints by the bed needed.

Pool was tired and needed some maintenance

Aircon was a little loud and didn’t work the best.

Staff were very friendly and accommodating.

Leisure Partner

6/10

Pleasant

21 Jun 2025

Robert

Mid-size property in good location

Leisure Partner

10/10

Exceptional

19 Jun 2025

Rod

All good

8/10

Excellent

28 May 2025

Xiao Min

Room is big, staff is very friendly and helpful, location is great as there are malls and skytrain within walking distance.

Leisure Family

10/10

Exceptional

29 Apr 2025

John

Stay for Busines

Stayed in Bangkok for a conference. The hotel is a great location to get around the city from close to Ploenchit BTS.

Stayed here a few times and staff are amazing and the rooms are comfortable. Good Pool and bar next to it.

Business

10/10

Exceptional

17 Apr 2025

Rodney

ABOVE AND BEYOND

The hotel and staff were excellent! Brilliant. Good location too.

Friends_and_family Friends

2/10

Poor

14 Mar 2025

Farid

Pretty bad, actually!

Leisure Self

10/10

Exceptional

24 Feb 2025

Jonathan

Excellent hotel and service

Leisure Self

6/10

Pleasant

10 Feb 2025

Christian

Not what I expected

The hotel's location is great. It's on a quiet street but near a a dozen bars, restaurants, and all the fun provided by Sukhumvit.

The key selling point of the hotel is the infinity swimming pool, but it's not what I expected. The glass of the swimming pool is no longer transparent, it looks like it has not been cleaned for months. There's only one motor for the whole swimming pool which is not enough to keep the water clean. Despite the huge amount of bleach they apply to the water, the surface of the water looks oily if you pay attention. They only turn on the swimming pool motor after 12pm.

On my first day, the gym was closed because they had to repaint it, nobody warned me about it before check-in or during the check-in. There was only one small window in the gym so the smell of paint was annoying for the next 4 days.

There are no power supplies next to the bed, you will need to plug your phones and any other things in the TV stand.

The food quality is average, the staff tried their best to be helpful but out of the receptionists, their English level was really poor. Some items on the menu were \"sold-out\" for more than 5 days (I don't think it's really hard in Thailand to find a Pork Neck to prepare a Pork Neck salad).

There are two other hotels 1min walking from it within the same price in way far better conditions.

Business

8/10

Excellent

22 Jan 2025

Tanya

Great location.

Leisure Friends

10/10

Exceptional

22 Jan 2025

John

Business Trip to Bangkok

Business trip to Bangkok for a few days. Hotel is close to a BTS station and is easy to get around. Staff are amazing and I have enjoyed so much I have booked to stay again in a few days when I return to Bangkok.

Business

10/10

Exceptional

10 Jan 2025

Negin

This hotel is in very walkable location, and near great nightlife. The rooms are clean and large, and there is a lovely pool on the roof. I especially appreciated the minor details, such as the provided slippers and the plate of fruit awaiting us in our room.

8/10

Excellent

01 Jan 2025

Isabella

Breakfast ok👍
Room ok
Pool ok
see you next year!

Partner

10/10

Exceptional

27 Dec 2024

Suneet

Very good stay

The hotel was good value for the price. Clean, comfortable and very conveniently located for the BTS and other local activities (street food, massages, night markets etc.)

Partner

10/10

Exceptional

12 Nov 2024

KEIICHI

Excellent! It was really comfortable staying. Thanks!

Partner

10/10

Exceptional

03 Nov 2024

Richard

Good

Leisure

10/10

Exceptional

02 Nov 2024

Simon

Had a lovely time there and clean

10/10

Exceptional

31 Oct 2024

Suzan

Room was neat, clean and the beds were very comfortable. It was a bit of a walk to the train but they drove us in a golf cart to the shopping area at the Main Street and that made it quite accessible. I thought it was good value for the price.

Friends_and_family Family

10/10

Exceptional

12 Oct 2024

Philaylack

Great place to stay. Staff were nice and helpful!

Leisure Family

4/10

Poor

07 Oct 2024

JAMES

Please change your smelly pillows.

10/10

Exceptional

06 Oct 2024

Richard

Great staff and hotel

Leisure Partner

10/10

Exceptional

03 Oct 2024

Manila

Les personnels sont très gentils, la chambre est grande.

Partner

10/10

Exceptional

20 Sep 2024

John

Very friendly and happy to assist staff and great rooftop pool area. Be aware there is a small marijuana shop at the front of the hotel so if you don’t like people smoking spliffs this might not be the place for you - otherwise highly recommended!

Business_and_leisure Friends

6/10

Pleasant

10 Aug 2024

Yuri

Not very friendly staff. No stable supply of hot water in the tap. Overall would not come back.

Leisure Family_with_children

6/10

Pleasant

03 Aug 2024

Iranga

Close to central Bangkok

Leisure Friends

10/10

Exceptional

27 Jul 2024

german

No good

10/10

Exceptional

26 Jul 2024

Benjie

ICon Hotel Thumbs Up

Amazing Staff. Guy the Bartender was awesome. New hotel with great Hospitality

Self

8/10

Excellent

22 Jul 2024

Kriangsak

Nice staff and friendly

Leisure Self

10/10

Exceptional

26 Jun 2024

Edwin

It’s was good trip overall

Leisure Self

10/10

Exceptional

10 Jun 2024

Ankhbayar

nice place,

10/10

Exceptional

31 May 2024

Patrick

Beautiful lounge at the top with bar and pool with beautiful art work on the wall.

Self

10/10

Exceptional

21 May 2024

Itamar

A very good hotel

I love the stay in icon hotel in Bangkok, its beautiful hotel with a best location on soi 2,
The room was very clean and the staff was very friendly and nice…

Friends_and_family Friends

8/10

Excellent

14 May 2024

Hilda

I like it so quiet at night and the staffs are so helpful. The food is good as well.

Leisure Self

8/10

Excellent

10 May 2024

Neel

This hotel is at a very convenient location. Options for food, shopping and is very quiet.

Business Self

8/10

Excellent

09 May 2024

Jonah

Decent value spot. Great little pool on the top floor. A couple of nit picky things: towels are very thin, and there was no power outlet next to the bed in my room, so if you use your phone as an alarm that’s an annoyance.

Leisure Self

2/10

Poor

05 May 2024

corey

Terrible hotel with even ruder and unhelpful staff.
Not to mention the roof top pool is boiling hot and looks like an abandoned store room. Stay again for this hotel if you want to feel like a valued guest
The male receptionist who checked me in should get a new job because Cleary doesn’t like the one he has. I had to fight to get a second room key. To which he replied all the rooms are full and I can’t. Once I demanded a second key or refund he pulled one right out the draw. Terrible service. Terrible roof top pool and not worth the money

Leisure Family

8/10

Excellent

02 May 2024

Scott

Hotel ina food location.
Close to BTS, shops and restaurants.
Easy to access.

Leisure Self

10/10

Exceptional

28 Apr 2024

Shakira Renee

Genuinely enjoyed my trip and stay here! The staff was friendly and very helpful! I got there at 7:30am and there was no pressure to check in early but offered as well as alternatives if I wanted to wait.

The cleaning staff was so kind, if I had questions or needed help, she made sure to help me!

Add in convenience of location being close to everything yet very quiet and not loud at all. I will definitely be back again!

Leisure Self

8/10

Excellent

24 Apr 2024

Harry

Hotel Icon is an affordable option among all that Bangkok offers. I have been coming to Bangkok for many years and Hotel Icon Bangkok is very conveniently located to the BTS Phloen Chit Station making getting around Bangkok very easy and efficient. My stay was very comfortable and I really enjoyed the room I was in. I especially liked how the walls separating the bathroom from the bedroom were two thick panes of aquamarine translucent glass, part of the walk in shower which has another thick pane of transparent glass between it and the toilet making for a spacious feel. I would definitely stay again!

Business_and_leisure Self

8/10

Excellent

31 Mar 2024

Verified traveler

Ikon icon

Overall 7/10 , fridge was crap , but most other things fine , pool area breezy after dark

Self

10/10

Exceptional

27 Mar 2024

Eyerusalem Kifetew

It is clean and very classy room. I like the color combination and the brightness of the hotel.
But the bathroom brings some smell from i side. I think when they do the finishing of the construction.
Need to be fixed

Business_and_leisure Self

10/10

Exceptional

12 Mar 2024

arnon

Staff really nice and close to everything

Business_and_leisure Family

10/10

Exceptional

06 Mar 2024

Jonathan

Nice, clean hotel and friendly staff

Leisure Self

4/10

Poor

03 Mar 2024

Adeeb

Excellent location. Skytrain and major shopping areas very close. Very poor service. I cut my toe in the shower due to broken tiles, then had to beg staff for plasters and ice. Very poor service. Staff rude and not willing to help in any way. Manager on holiday for 3 days HR manager cant sprak english. No compensation. Didnt even offer to wash blood stained trainers and sock. Food over priced. Hotel taxi services charges more then street taxis. I will not return!

Leisure Self

2/10

Poor

17 Feb 2024

TONY

Hotel would not refund despite no stay. I couldn’t make it. Bad service. Avoid.

Leisure Family

10/10

Exceptional

13 Feb 2024

James

Good location

Stayed for a couple of nights. Close to platinum fashion mall. The hotel was clean. Good view from the pool. Gym was a little tired but did the trick

Partner

10/10

Exceptional

27 Jan 2024

chad

This hotelnis close enough for everything but out of the way a bit and quiet. I have stayes here several times and always reccomend it.

10/10

Exceptional

21 Jan 2024

Christopher

The staff was super great. The only complaint was our room wasn’t as very soundproof we could hear the people in the next room. Location staff was great.

8/10

Excellent

17 Jan 2024

John

Very good mid range hotel

The hotel was very good. It is in a convenient location close to Sukhumvit Road and the train. The hotel is comfortable and clean and has a nice pool. The hotel is not quite as fancy as some of the major international hotels - but the price of the rooms was reasonable. Overall I would recommend the hotel if you want to stay somewhere that is quite decent but don't want to spend on one of the top end hotels, I thought this was a very good mid range hotel.

10/10

Exceptional

17 Jan 2024

chad

I have stayed at icon many times. It is a nice hotel that is clse enough but not too close. The staff are great, rooms are clean and just all around nice.

10/10

Exceptional

13 Dec 2023

Daniel

Friendly helpful staff

Business_and_leisure Self

6/10

Pleasant

21 Nov 2023

Rodney

Good place to stay, but stay away from the tour help desk as it is triple the normal cost of a cab.

Business Self

8/10

Excellent

10 Nov 2023

Azima

Property hygiene level good,

10/10

Exceptional

08 Nov 2023

JOSE

Closes to alot of stuff

10/10

Exceptional

19 Sep 2023

Atsushi

It’s just the perfect place to stay

Business_and_leisure Self

8/10

Excellent

09 Aug 2023

Dan Gabriel

Everything is good

Business_and_leisure Family

6/10

Pleasant

02 Jul 2023

Lilian

Stayed here in 2018 and it was a pleasant place to stay; that’s why I came back. As of July 2023 the place isn’t in good shape. From dirty elevators to overused towels. Front desk girl was the least helpful one can be. The only good part of it was the sweetest lady at the taxi-tours desk. Not only she was helpful, but offers cheaper price’s compared to other places…even Grub.

Leisure Family

10/10

Exceptional

30 Jun 2023

PHIL

Great part of town for the nightlife, the staff are great.

8/10

Excellent

15 Jun 2023

Andrew

Very helpful upon arrival, breakfast was good. Plenty of entertainment around the area

Business Self

10/10

Exceptional

09 Jun 2023

Michael

City Stay A+

A great stay, lovely staff and ideal location for Nana, BTS rail links and great shopping. Good room, clean and spacious. Swimming pool and bar on roof. Good breakfast with plenty of choices at the buffet. Staff amazing and could not have been more friendly and helpful. A+

Partner

8/10

Excellent

03 May 2023

Ericzon

Nice place to stay

Was a nice location. Good clean rooms. A little smaller than expected but it was ok. Staff were really friendly and the facilities were nice.

Friends_and_family Family

10/10

Exceptional

20 Mar 2023

Siu Tin Michael

The location is convenient

8/10

Excellent

14 Jan 2023

Shirley

Nice lil Place

Great location close to BTS, food and entertainment.

Friends_and_family Family

10/10

Exceptional

12 Jan 2023

Abdul Rahman bin

Excellent.

Was pleased to start travelling again. Hotel Icin has been my favourite choice in Bangkok. Due to location and service rendered. Rooms are comfortable and spacious. Staff are friendly and helpful.
Great place to stay.

Friends_and_family Friends

10/10

Exceptional

14 Nov 2022

Thomas

Good deal

Clean place nice staff. Will not let you check in early so plan ahead . Good location close to BTS and nana plaza. Breakfast was decent

Friends_and_family Family

4/10

Poor

11 Nov 2022

?

とても残念だ。もう二度と使わない

Leisure Self

10/10

Exceptional

06 Oct 2022

Frank

The hotel was centrally located from a variety of shopping malls and restaurants.

Business_and_leisure Partner

2/10

Poor

31 Jul 2022

Paul

$150 a night horror...No hot water, low water pressure, expedia booked room in disrepair, stained carpet, continental $12 breakfast terrible, definitely NOT a 4 star hotel as advertised, more like a 2 star hotel.

Leisure Self

8/10

Excellent

05 Mar 2020

Verified traveler

Good hotel. Would visit again.

Great service and friendly staff. Only issues were that the shower almost never had decent hot water and the internet was spotty and slow at times. Especially at night.

Friends_and_family Friends

4/10

Poor

27 Feb 2020

Verified traveler

The room condition too old the washroom have smell,

Leisure Friends

4/10

Poor

26 Feb 2020

Verified traveler

Property is not like in the pictures. The lobby furniture seemed broken and uncomfortable. The pool was small. The gym was also small. There was a sea leak between the shower glass which caused water to almost flood the dry area of the washroom when we showered. Only saving grace was the staff and breakfast offered in the facility.

Leisure Partner

8/10

Excellent

01 Feb 2020

Keith

Pool had issues while we stayed there, and wasn’t consistently open. Otherwise a very nice hotel in a very convenient location. It was clean, the staff was nice, and bed comfortable.

Leisure Partner

8/10

Excellent

27 Jan 2020

Verified traveler

The hotel has a modern feel, it’s nice.
I was surprised by the lack of things I had access to once I got into Bangkok. The cab fare from the airport to the hotel was $40 usd and I was told the hotel was sending a driver. It was very challenging finding him and his small sign.
The breakfast

4/10

Poor

26 Jan 2020

LM

My stay at Hotel Icon was so disappointing. The hotel is more expensive than my normal stay in Bangkok, but I decided to treat myself for the last 2 nights of my stay in Thailand. Wifi was out from check in until after 10pm my first night, making it impossible to research where I planned to eat and leaving me at the mercy of hotel staff who sent me to a tourist food stall market when I asked for restaurant info. The next day, the last of my vacation, I was stuck in the room just as I was trying to leave for the afternoon because a water pipe behind the toilet broke and the entire bathroom flooded with over 2\" water. The mildew/bathroom smell was horrible and I asked for a new room, but was told at reception would have to wait 3 hours. The process of dealing with reception was arduous and frustrating because my room phone did not work and I had to go downstairs and wait in line for a long time every time I had a question. I was told I could use the bathroom behind reception to clean up and leave my bags at the front desk, but these were not acceptable solutions after paying top dollar for a room I could not use. The general manager did get me a new room but there were no reparations made (free drinks, breakfast, or room upgrade?) for the inconvenience. Also, I was told the bathroom would be fixed \"in 10 minutes\" but 2 hours later the guy was still working in there. This really wasn't worth the cost and I would not stay again.

Leisure Self

6/10

Pleasant

23 Jan 2020

Verified traveler

Thought I would try this hotel

Friends_and_family Friends

10/10

Exceptional

16 Jan 2020

Verified traveler

The location of the hotel and everything was just perfect