Mercure Sao Paulo Pinheiros

Brazil , Sao Paulo
São Paulo, Rua Capote Valente 500 Pinheiros
Show on Google | Website | Map

100 reviews shown

6/10

Pleasant

11 Jan 2026

Walter

Room was great spacious, loved it , except for the fact that there was only one hook in the closet, no refill of toilet paper, no do not disturb sign - asked multiple times for the above

Leisure Partner

8/10

Excellent

01 Jan 2026

Fernando

Nice hotel in a good location. Rooms and common areas are overall clean, and the shower has amazing water pressure. The gym is well-equipped, and the staff are friendly and responsive. On the downside, there can be long lines at the front desk, and the pool isn’t as updated as shown in the pictures—it could use some renovation.

8/10

Excellent

30 Dec 2025

Leonardo

Fair and modest place to stay.

Leisure Family_with_children

8/10

Excellent

23 Dec 2025

Patrick

No bottle water provided.

10/10

Exceptional

22 Dec 2025

Andrew

Wonderful hotel. Everything works. Everything clean. Great staff.

Leisure Family_with_children

8/10

Excellent

09 Nov 2025

Fabricia

Room was great, had a separate seating area, the shower was fantastic! Breakfast was charged separately, but very worth it! A good variety of yummy food. Unfortunately there was construction going on and I was awaken at midnight with some loud pounding noises; called the front desk and it stopped. The area is safe and walkable with several bars/restaurants around.

8/10

Excellent

05 Oct 2025

Christopher

Good location

Friends_and_family Friends

8/10

Excellent

26 Sep 2025

Nicholas

The property is quirky, the staff are excellent, the dining is good.
There are some old-fashioned touches - washing lines in the bathroom - and in places there is a clear need for refurbishment, but it's a comfortable place to stay. And the swimming pool is excellent.
I realise from other reviews that one must book a superior room in order to have bottled water and tea-making facilities in the room, but in my view this should be available in all rooms as standard.

8/10

Excellent

12 Aug 2025

Paula

Muy lindo hotel, confortable, accesible y muy buen

Muy lindo hotel, con un buen restaurante, desayuno buffet super completo! Recomendable tanto para la familia como para viajes negocios

Business

4/10

Poor

29 Jun 2025

Wayner

Not good

The noise level from cars and bikes on the road is extremely high. There is trash on the halways, there is always something left behind, like towels, trash, etc.

Partner

10/10

Exceptional

27 Jan 2025

Zackary

Great breakfast

Leisure Self

4/10

Poor

31 Dec 2024

Marcel

Could be better

Bathroom not so nice, hairdryer unsafe. First gave single room then a couple room but bathroom was defect. They were reforming the hotel, so they are improving ❤️‍🩹

Friends_and_family Family

10/10

Exceptional

13 Dec 2024

Evan

Wonderful service We used the pool. Nice it was covered and not dependent on the weather. The restaurant was nice and the food good

10/10

Exceptional

17 Nov 2024

Clarissa

A great place to stay - lots of restaurants and shops nearby. Easy access to hospitals and other amenities. Staff was very helpful. Wonderful restaurant in the premises.

Business Self

6/10

Pleasant

02 Apr 2024

Mark

Hotel building and properties were well maintained and updated.
Staff at the desk was friendly but english was poor.
Restaurant staff was down right rude and inhospitable. Food was good but service negatively impacted the review.
Concierge or at the door person had to be convinced to get us a cab.

Leisure Partner

8/10

Excellent

26 Mar 2024

Jeffrey

Nice room in a good location, but there was water dripping from the bathroom ceiling and it made noise all night long. Hallway ceilings were under construction, so there were large holes in the ceiling. Otherwise, it was fine and staff were helpful.

Business_and_leisure Self

4/10

Poor

28 Jan 2024

Baba Gurjeet

The staff is very nice and the hotel lobby is pretty. The rooms are very small and congested (beds and bathroom). Beds are hard and the linen is poor quality. Limited power outlets in awkward places around the room. Amenities in the bathroom were not refilled properly even after service.

The elevators are extremely slow and unintuitive and it takes forever to get to the room from the lobby and back. Still use stripe card keys that tend to get demagnetized easily.
Lastly in my case EXTREMELY noisy! There was construction going on right above my room and they ran a drill on a Friday morning from 8am till late evening. No warning was provided for me to make alternate arrangements in time for my office calls. Then on Friday night through Sat afternoon, the neighboring building had some sort of low whining alarm blaring through and through.

Business_and_leisure Friends

8/10

Excellent

08 Jan 2024

Daniele

Colchão muito firme, só um travesseiro. Ar condicionado um pouco fraco.
Limpeza foi excelente.
Sauna, piscina grande e aquecida maravilhosa.
O vaso sanitário não dava descarga com pressão, quase impossível fazer tudo descer bem.

Mattress was very firm, only 1 pillow. Air conditioning was a little weak.
Cleaning was excellent.
Sauna was working fine and the pool is huge and heated.
Toilet had weak pressure, impossible to flush if toilet paper is thrown. Outdated features and look, however the room still looked alright.

10/10

Exceptional

27 Nov 2023

Dan

Lovely hotel with excellent service by staff. Previously avoided the chain due to bad experience elsewhere. This might make me reconsider

Leisure Friends

8/10

Excellent

29 Jul 2023

john

Check in was a little rough… the 8th floor has the 1800 number rooms, not the 800’s, which is simple enough, but my key didn’t work, so I started to doubt it, then I needed the key to operate the elevator, so I was stuck.
The area is great for shopping and dining.
The rooms are small but a good layout with a tv that swivels from bedroom to living room with a kitchenette.

Business_and_leisure Self

10/10

Exceptional

18 Jun 2023

Roberta

Great place, great service, rooms are clean.

8/10

Excellent

11 Mar 2023

Jorge

Buen hotel, pero pieza un poco pequeña. Buen desayuno

Business

10/10

Exceptional

24 Feb 2023

Maria

Otima localização e silencioso

Super recomedado. Pedimos uma cama extra para o meu filho e veio com uma cabaninha que ele amou. A piscina para os dias de calor não sei, mas quando esta friozinho muito boa. O quarto é mais silencioso do que eu imaginei, talvez por ser fim de semana. Excelente localização.

Friends_and_family Family

10/10

Exceptional

21 Jun 2022

Rachel

Great and relaxing stay for 4 days. Loved the rooms, perfect pool water temperature, valet, and food service. Thank you!

Business_and_leisure Partner

8/10

Excellent

22 Dec 2021

Denis Freire

Staff is excellent. Very good.

Few issues with internet. The air conditioner is a little noise. No further issues.

10/10

Exceptional

20 Dec 2021

Eduardo Rodrigo

Managers are helpful and attentive to my needs. I had the need of an extension and they were great.

10/10

Exceptional

12 Dec 2021

Verified traveler

Great stay at Mercure Pinheiros

Came to São Paulo on business and had to work close to Avenida Paulista. All of the other hotels were more expensive and didn’t offer much. Was more than happy with my stay at the Mercure. Safe neighborhood, with restaurants lose by. Hotel staff were fabulous!

Business

10/10

Exceptional

12 Dec 2021

Verified traveler

Solid stay close to Avenida Paulista!

Front desk staff was incredibly helpful and informative. Good location to get Ubers. Not too far from Avenida Paulista. Breakfast was also good. They are currently renovating the pool so couldn’t use it. But the small gym is a good to get a quick workout in! Comfortable beds!

Business

10/10

Exceptional

09 Dec 2021

Thais

Great hotel!

Great and safe location, many restaurants and supermarkets you can walk to. Hotel is nice, staff is friendly, and my kid loved the indoor pool! I would be back in the future.

Friends_and_family Family

8/10

Excellent

17 Aug 2021

Carlos

Nyce Place to Stay

Very nice place , cloud be better . But is very good.

Friends_and_family Family

10/10

Exceptional

05 Nov 2020

Ryan

It's in the middle of sao Paulo making all uber trips quick. I felt safe there. My only complaint is they never cleaned the room while we were there unless we request it. We were there 4 days. I'm use to beds bing made everyday but not here. Maybe this is a good thing for privacy and to slow the spread of covid I'm not sure

Business_and_leisure Self

6/10

Pleasant

14 Oct 2020

Guilherme

O staff é muito bom, gentis, etc.
O quarto é um pouco barulhento e houve um vazamento de na nossa ausência, sem que ninguém nos comunicasse nada. Chegamos e tivemos que secar o banheiro.
Falei com a recepção e nada aconteceu.

Mas no geral, vale o custo benefício.

Friends_and_family Partner

10/10

Exceptional

10 Mar 2020

Verified traveler

The beds and pillows were the best I’ve experienced at a hotel.

Leisure Friends

10/10

Exceptional

27 Feb 2020

Robson

Perfect Stay

This place is great. Love the pool, the gym, location, WiFi. All wonderful.

Self

6/10

Pleasant

16 Nov 2019

David

Great location, poor maintenance

This hotel is in a great upper mid class area of Sao Paolo with lots of nice restaurants and bars nearby. It also has a good, well sized indoor pool. And the staff are generally polite and well meaning.

But - I had multiple problems, from a broken coffee machine and noisy A/C to non WiFi in my room which took two complaints before it was fixed. I reported a broken light, it was still not fixed after 2 days. Not good enough for a business hotel. I asked to see the duty manager to explain my dissatisfaction and give the hotel a chance to make amends, but she refused to see me. They display signs about a service satisfaction promise etc, but in reality clearly it means nothing. Generally the hotel needs a revamp, many small maintenance issues not attended to. So in spite of the good location, I will not return.

Business Self

10/10

Exceptional

03 Nov 2019

Adriana Barea

one night stay

great neighborhood, great stay at Sao Paulo center region

Business

8/10

Excellent

23 Aug 2019

Darrion

The service and room was ok. Only that the room was cold. I could not seem to get the thermostat to increase the temperature to warm degrees. Room was 20 degrees Celsius for the entire week.

8/10

Excellent

13 Mar 2019

Raul

Good hotel for business

Rooms are ample and comfortable as they have a small living room / work place with a separate bedroom. The hotel is located around few good eating restaurants and cafeterias, bathroom could use a remodelación job but for business is a great place for the price of room.
Hotel has a nice tempered swimming pool and gym.

6/10

Pleasant

25 Feb 2019

Neil

Avoid the restaurant

The rooms were ok, but non-smoking is more a concept with the room filling with smoke from neighbouring rooms in several occasions.
Although the food in Sao Paulo was great, the restaurant is the worst I have tried in some time. Avoid at all costs.
It has a good location and was clean

8/10

Excellent

26 Jan 2019

Verified traveler

Mercury is ideal for a short trip like mine. The room is small but comfortable. Unfortunately, the air conditioner is a bit noisy and makes it hard to sleep.

10/10

Exceptional

17 Sep 2018

Lucas

Very nice

The hotel is very beautiful. The room is great! I enjoyed the bed as much as shower. Very amusing room.

However, I didn't like the breakfast. Due to small room, there was a huge line, waiting to be seated.

8/10

Excellent

16 Feb 2018

Normandy Alvin

Comfortable, Peaceful and wonderful stay.

The location of the hotel is very peaceful. The neighborhood is good. The accomodation was wonderful. We visited sao paolo during the carnaval season and the bloco parade was just a few walk away. The room has space to attend some guest. Very spacious. The staff are muti lengual. I can switch from english to spanish and little portuguese in talking to them.

Before checking out, we need to leave early for the flight to rio. We requested an early breakfast at 530am and it was granted. We appreciate the extra effort.

Overall, i would recommend this hotel. Being in Brazil in the right location would help the trip be more memorable.

Family

6/10

Pleasant

24 Jan 2018

nick

Ok if your on a budget

I booked a room without smoking. As soon as I walked into the room, it immediately smelled like cigarettes and I could not stand in the room longer than a minute. I went downstairs to talk to the host. They were confused and not so happy to change me room. After complainting, my room was changed and it smelled great and smoke free.

10/10

Exceptional

28 Mar 2017

Rebecca

Simple and unassuming

The hotel is simple, clean, and unassuming. This is just what I was looking for. My only complaint is that the buffet breakfast was not as good as I've had in other Brazilian hotels. The eggs were perpetually runny, and the toaster and espresso machine broke at least twice during my stay (I was there for two weeks). On Sunday, they ran out of food and dishes at about 10AM so there was a horde of people waiting around for about 10-15 minutes. This is unacceptable for a hotel with this capacity. If they could improve the breakfast room, I'd be very happy. At any rate, I'll come back to this hotel. It was perfectly fine.

6/10

Pleasant

03 Jan 2017

Pedro

Hotel well located

Hotel is good. But be sure to get a good room. The first room we got was crap, dirty, ugly, old furniture, sofa with hole, very worm down, reading light didn’t work. After one night we changed rooms and there was a huge difference. We were happy in new room.

Hotel has a serious problem with the AC on the rooms; they are as noisy as they can be. Like a car engine in your room. They make so much noise you can't sleep with AC on. Noise can be as high as 68 dB in the bathroom were the AC is located and 50 dB in the room. For summer travelers that can be a problem.

6/10

Pleasant

08 Jul 2016

Lilian

Small beds, bureaucracy w/ children at checkout

Terrible experience.
At the checkin I was with my 16 years old daughter, and had to prove that she was my daughter. I presented her passport, her custody papers, and even my tax returns that shows her name on it and remationship to me, nevertheless, the manager had to be called and aprove the documents! Just outrageous!!
After the aproval We went to our room and the light switch did not work, I looked for a phone in the livingroom and dis not find any. I entered the bedroom and with the help of a flashlight on my cell phone I found a normal type of phone , with no information of how to contact front desk.
After taking a better look, I found a paper thta asked to call 2424 for help.
I called and they asked me to turn a switch in the bedroom, which controls all the lightning .
I could not find it, and they sent someone over. The person looked arkund and finally found the switch begind the mattress.... really????
The beds were two twin beds, how can anyone have a mice night on a hotel with a twin bed? I never heard about twin beds in hotels.
I ordered a soup, and the soup came with no spoon, I called to ask for one, and instead of telling me that in the closet there was one, they made me wait for someone to bring it, then told me there was one in the closet.
The shower knob had a cap that would fall all the time.
Just a horrible experience!!!!!!
I'll definitely never stay there again.

Family

8/10

Excellent

23 May 2016

Paul

comfortable and quiet

The staff are friendly and very helpful. The room was clean, comfortable and quiet. The breakfast was very good with a lot of choice. The heated pool and gym were clean, good sized and well equipped. There was good eating and shopping in walking distance.

8/10

Excellent

29 Oct 2015

KANNAN

Very good hotel & staff - for a super price!

Stayed there for 8 nights. Found it a bit difficult since I don't know Portugese.

All staff spoke Portugese at the first instance - so you need to always ask for someone who knew English. This was even harder in the restaurant since all staff knew only Portugese! Other that this, no complaints - they were all super polite and always smiling - so 10/10 for staff attitude!!

Location was very convenient - Shopping districts of R. Oscar Freire and Paulista Ave are all close. Taxi stand located right outside the hotel entrance. So very convenient.

One minor issue was the breakfast menu - it was more or less the same everyday. Would have been better if they could change it daily, like other hotels where I've been in.

I didn't try out their swimming pool or gym facilities - so I really cant review them here.

6/10

Pleasant

29 Sep 2015

Estrella De Los A

Air condition was not working, change to another room but still have same problem....will no stay never again

8/10

Excellent

10 Sep 2015

wenlung

Very good

Comfortable and economy.

10/10

Exceptional

07 Aug 2015

Eric

Great hotel, in a safe area.

The hospitality of the staff was superb, they catered to my every need and went out of there way to help me anytime possible, I am on an English speak and the always had someone that spoke a little English around so that was very helpful.

6/10

Pleasant

07 Jul 2015

Michael

Ok hotel in a good location.

Hotel is decent, it has been modernized but has some rough edges. Desk chairs and such are well worn and starting to fall apart. Shower had limited heat, and the internet is almost painfully slow.
Our non-smoking room, smelled of smoke if we left the windows closed.
The hotel was rather well located, the breakfast buffet was good, the pool is nice, the bed is comfortable.

Partner

8/10

Excellent

05 Mar 2026

Jônatas

O hotel tem boa estrutura, porém está envelhecido. Quando chegamos, descobrimos que estava em reformas. No check in, nos deram quartos antigos no andar 15, bem envelhecidos em relação à conservação da mobília e acabamentos, dando um aspecto muito ruim. Solicitamos a troca dos quartos, o que não foi atendido na primeira noite. No dia seguinte, o funcionário da recepção Guilherme, foi muito gentil e entendeu nosso questionamento e nos transferiu para quartos da mesma categoria, porém renovados no andar 20. Isso fez toda a diferença na estadia. O hotel fica em ótima localização e o café da manhã é bom. A área da piscina é bem legal. Me hospedaria novamente, desde que seja em um quarto reformado.

Friends_and_family Friends

4/10

Poor

22 Feb 2026

Raysa

O hotel está bastante antigo e com estrutura em
Mal estado… Paredes e portas riscadas, manchadas c aspecto de sujo. O café da manhã até tem
Opções mas não são de muita qualidade, não é gostoso. Alem disso, precisei passar 30 min numa fila pra fazer check out por falta de organização.

8/10

Excellent

20 Feb 2026

Nicole

10/10

Exceptional

20 Feb 2026

Alexander

English speaking, very attentative and welcoming

10/10

Exceptional

18 Feb 2026

Iago

Amei

10/10

Exceptional

18 Feb 2026

VERA

Quarto limpo

Friends_and_family Family

10/10

Exceptional

18 Feb 2026

Claudio Fernando

Excelente custo benefício! Aprovado.

Friends_and_family Family

10/10

Exceptional

09 Feb 2026

Mary Ellen

Sim tudo impecável

Self

8/10

Excellent

01 Feb 2026

Gilberto

Como o hotel esta em reforma em sua fachada, foi um pouco dificil identificar a entrada do Hotel, já que grande parte da frente do Hotel esta cercada com tapume. Estava chovendo muito quando eu cheguei...
Deveria ter um aviso no Hoteis.com ao selecionar este hotel, alertando que o mesmo estava em reforma em sua fachada...
So recebi esta informacao, na hora da confirmacao da reserva...

Partner

8/10

Excellent

24 Jan 2026

Ida de fatima

Foi bom.

Business

10/10

Exceptional

11 Jan 2026

Eloar

A equipe da recepção é maravilhosa! Educados e solícitos. A limpeza é excelente, bastante confortável e o café da manhã é muito bom. Gostamos bastante, super indico o hotel.

Friends_and_family Family

10/10

Exceptional

08 Jan 2026

Vitor Kenji

Equipe muito boa e solicita!! Funcionários muito educados!!! Quarto espaçoso

Self

10/10

Exceptional

30 Dec 2025

Carlos

Localização

Friends_and_family Family

10/10

Exceptional

28 Dec 2025

Flavio

Muito boa e funcionários prestativos e atenciosos

Friends_and_family Family

10/10

Exceptional

28 Dec 2025

Yara

O controle do ar condicionado não estava no quarto e estava muito quente, demorou um pouco para ser resolvido

10/10

Exceptional

24 Dec 2025

Arthur

Quarto antigo. Otimo tamanho, porem.limpeza deixou a desejar

10/10

Exceptional

10 Dec 2025

Soraya

A Localização é maravilhosa, de faço acesso a Oscar Freire, restaurantes, supermercado

Friends_and_family Family

10/10

Exceptional

09 Dec 2025

Eduardo

Atendimento, limpeza e presteza dos funcionários.

Friends_and_family Family

6/10

Pleasant

08 Dec 2025

Marcus

Quarto antigo e equipe muito lenta

10/10

Exceptional

08 Dec 2025

Soraya

A localização do hotel é maravilhosa. Utilizamos um apartamento triplo com um ótimo tamanho, muito confortável, com frigobar e microondas. Foi muito bom a nossa estadia

Friends_and_family Family

6/10

Pleasant

07 Dec 2025

Marcus

Quarto e comodidades

10/10

Exceptional

01 Dec 2025

Roney

Excelente Hotel no centro Paulista, com excelentes opções de Restaurantes no entorno, não obstante o Restaurante do Hotel ser, também, muito bom.

Friends_and_family Family

10/10

Exceptional

29 Nov 2025

Beatriz

Ótimo atendimento, boa localização, café da manhã saudável. Suíte confortável.

Self

10/10

Exceptional

22 Nov 2025

Roney

Serviço excelente. Organizado. Muitas opções de restaurantes no entorno. Até mesmo restaurante do Hotel é excelente.

Friends_and_family Family

10/10

Exceptional

18 Nov 2025

Dayla

Gostamos muito! Voltaria

Business

6/10

Pleasant

09 Nov 2025

Silvia

Valor da diária muito alto para o que entrega, chegamos mais cedo e não conseguimos antecipar a entrada no quarto e nem um local na recepção do hotel para aguardar, pois o banheiro estava muito sujo e com cheiro desagradável. O quarto tinha muitos barulhos de obras nos andares a cima e a acústica muito ruim, assustávamos com cada porta que se abria ou fechava nos apartamentos do andar e acima. Pessoas falando pros corredores eram ouvidas com som bem alto dentro do quarto. Os pontos positivos ficam a critério do bom atendimento dos funcionários e das cortesias oferecidas no quarto (cafe, água e amenidades de banho).

Business

10/10

Exceptional

07 Nov 2025

janaina

Excelente

10/10

Exceptional

03 Nov 2025

LIAN

Bem localizado, construção dos anos 80/90 já cabendo uma renovação, atendimento excelente, boa experiência

Partner

8/10

Excellent

02 Nov 2025

Pericles

O destaque positivo foi a cordialidade e presteza dos funcionários.

O destaque negativo foi que pedi uma cadeira de banho com rodinhas porque não ando e a cadeira disponibilizada, além de não ter rodas, não tinha encosto. Assim, não foi possível tomar banho.

Business

10/10

Exceptional

01 Nov 2025

Vanessa Cristina

Ficamos no quarto 2914. Um quarto espaçoso. Porém a cama é de casal. Não é um Queen e nem king. Fazia tempo que não ia pra um hotel com a cama menor. No caso pra gente não deu certo, pois fomos com meu filho e não cabia nós 3 na cama , tivemos que pedir uma cama extra.
Neste quarto havia roupões e chinelos. Tinha uma cafeteira mas não conseguimos usar.
Precisava trocar o controle da TV que não tava pegando e rapidinho fomos atendidos.

A piscina e a sauna são muito boas. Academia também.
O hotel está em obras, porém, nada atrapalhou nossa estadia.

Amamos o café da manhã. Muito variado e tinha opções sem glúten e sem lactose.

Toda a equipe nos atendeu super bem e bem simpáticos.

A localização é demais. Perto de tudo.

Voltaria com certeza neste hotel quando formos pra esses lados de São Paulo

Friends_and_family Family

10/10

Exceptional

28 Oct 2025

Alexandre

O quarto estava bom, mas a parte do box de banho está muito velha e aparência de suja.
Poderia melhorar a rapidez no check-in e check-out. O café estava excelente

Friends_and_family Family

10/10

Exceptional

24 Oct 2025

Rosilene

O café da manhã tinha muitas opções, sendo elas saudáveis ou não rs
Tudo muito gostoso.
O restaurante para almoço/jantar também tinha bastante opções e a comida era deliciosa.
Equipe de funcionários muito agradável e solicita.
Quarto muito bem limpo, roupas de cama confortáveis, colchão e travesseiros de muito boa qualidade.
Espaço do quarto extremamente confortável e agradável, com espaço para trabalhar. Banheiro agradável, bem limpo, com bom secador e shampoo e condicionador.
Roupão de qualidade.

Hall de entrada também agradável com espaço para trabalhar, fios para recarregar celular disponíveis.

Em um geral, experiência muito agradável, 10/10!

Business Self

6/10

Pleasant

20 Oct 2025

MARCIA

O hotel esta precisando de uma reforma nos quartos que estao bem antigos

Partner

4/10

Poor

18 Oct 2025

Natália

Decepcionante

Ibis disfarçado de Mercure. Duas horas de atraso para check-in. Pedi um quarto longe do elevador e me colocaram bem em frente. Televisão não ligava. Luz do quarto queimada. Banheiro muito mofado. Café da manhã achei bem aquém de outros Mercure que existe.

Self

6/10

Pleasant

14 Oct 2025

Simone

Quarto limpo, mas a pia do banheiro estava entupida. Café da manhã com pouca variedade. Atendimento mediano. O preço da diária não condiz com as condições do hotel.

Partner

10/10

Exceptional

13 Oct 2025

Maria Luiza

Café da manhã excelente

Friends_and_family Friends

10/10

Exceptional

13 Oct 2025

Nara

O quarto não estava tão limpo assim. O café da manhã estava bem bom. A piscina é muito boa, térmica. Não tivemos problemas, tudo dentro do esperado.

Friends_and_family Family

8/10

Excellent

12 Oct 2025

Solange

Ótima estada, deu tudo certo.

Muito bom, tudo funciona bem nesse hotel.

Business

10/10

Exceptional

12 Oct 2025

Robson

Ambiente agradável, muito bem localizado. Piscina e academia com ambiente agradável e atendimento simpático.

Friends_and_family Family

10/10

Exceptional

05 Oct 2025

Geoge

Hotel com a estrutura um pouco antiga, mas bem confortável. Check-in atrasou cerca de 40 minutos. Funcionários no geral simpáticos e bem prestativos.

Self

10/10

Exceptional

09 Sep 2025

Gislene

Equipe do Staff excelente !

Friends_and_family Family

6/10

Pleasant

08 Sep 2025

Arthur

Foi boa, mais pelo valor poderia ser bem melhor, bem mais confortável, mais atencioso com seus hospedes, é melhor na manutenção dos quartos depois que um dos hospedes

Partner

10/10

Exceptional

01 Sep 2025

Rosangela

Uma boa escolha!

Hotel muito bonito, com acomodações em formato de apartamento com sala, quarto e banheiro. Muito confortável. Grande piscina térmica.

Friends_and_family Family

10/10

Exceptional

01 Sep 2025

ALEXANDRE

Uma estadia muito agradável!

Excelente hotel. Apartamento confortável, de frente para uma bela rua, com belo jardim. Piscina térmica incrivel. Café da manhã excelente.

Friends_and_family Family

4/10

Poor

18 Aug 2025

Verified traveler

Experiencia ruim

Foi bem decepcionante, cheguei mais cedo e já avisei que estava no hotel aguardando o quarto. Porém atrasaram minha entrega, fui pegar as chaves apenas as 15:30, sendo que o check in era as 14hrs. O quarto é espaçoso mas a cama e os travesseiros são péssimos, a cama é dura e o travesseiro muito fino, parece que esta dormindo sem. Não tinha coberta, o ar não funcionava no quente e quando solicitamos toalhas eles não trouxeram.

Friends_and_family Family

6/10

Pleasant

10 Aug 2025

CARLOS A Z

Bom

O hotel esta antigo mas em fase de renovações dos apartamentos

Self

8/10

Excellent

15 Jul 2025

Fernando

Boa opção de hospedagem para turistas em São Paulo

Hotel com uma equipe de recepção e portaria incrível.
Piscina excelente falta apenas colocar um relógio.
Quarto muito bom mas o que ficou a desejar foi o serviço de camareira que não era bom . Camas mal arrumadas, lençois em condições ruins, Serviço feito quase que no final do dia.
O quarto precisa receber algumas adapetações como ganchos pois não existe nada em que possamos pendurar uma peça de roupa seja no banheiro ou no quarto .
Café Illy para conforto dos hospedes ( excelente escolha).
Mas no geral gostei da experiência.

Friends_and_family Friends

10/10

Exceptional

14 Jul 2025

Antônio

ótimo hotel, excelente localização!

Friends_and_family Family