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Ace Hotel and Suites

Metro Manila · Philippines

United St. corner Brixton St., Near Pioneer, . 0 .View location

8.4/10Excellent273 Reviews
Cleanliness8.6/108.6
Service8.4/108.4
Comfort8.4/108.4
Condition8.2/108.2
Location8.0/108.0
Neighborhood8.0/108.0
Amenities8.6/108.6
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  • Business hotels
  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Ace Hotel and Suites

Take advantage of recreational opportunities offered, including an indoor pool, a lazy river, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services. Enjoy a meal at Skygarden or snacks in the coffee shop/cafe.

The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily for a fee. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and luggage storage.

A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite. Make yourself at home in one of the 170 individually furnished guestrooms, featuring minibars and LED televisions.

Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.

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With a stay at Ace Hotel & Suites, you'll be centrally located in Pasig, within a 5-minute drive of SM Megamall and Bonifacio High Street. This family-friendly hotel is 6.6 mi (10.7 km) from SM North EDSA and 7.2 mi (11.6 km) from SM Mall of Asia.

Make yourself at home in one of the 170 individually furnished guestrooms, featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Conveniences include safes and desks, and housekeeping is provided daily. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Childcare
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 5:00 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets not allowed

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: PHP 2000 per night

    We have included all charges provided to us by the property.

  • You need to know
    • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
    • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 8:00 AM - 5:00 PM. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately PHP 550 for adults and PHP 550 for children
    • Airport shuttle fee: PHP 1775 per vehicle (one-way)
    • Self parking fee: PHP 300 per night
    • Rollaway bed fee: PHP 1600.0 per night
    • Facilities fee: PHP 680 per person and includes use of: swimming pool

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Filipino

    English

Nearby attractions

Estancia at Capitol Commons 0.7 km / 0.4 mi
Shangri-La Mall 1 km / 0.6 mi
SM Megamall 1.3 km / 0.8 mi
The Podium 1.7 km / 1 mi
Asian Development Bank Headquarters 1.9 km / 1.2 mi
Robinsons Galleria Mall 2.3 km / 1.4 mi
Power Plant Mall 3.7 km / 2.3 mi
Ayala Malls: Market! Market! 4.1 km / 2.5 mi
Camp Aguinaldo Golf Course 4.1 km / 2.6 mi
Greenhills Shopping Center 4.2 km / 2.6 mi
Mitsukoshi BGC Shopping Center 4.2 km / 2.6 mi
St Luke's Medical Center Global City 4.4 km / 2.8 mi
Uptown Mall 4.6 km / 2.9 mi
Makati City Hall 4.6 km / 2.9 mi
SM Aura Premier 4.7 km / 2.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2012
  • Total number of rooms: 170
  • Number of floors (main building)
  • Double rooms: 50
  • Suites: 30
  • hotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • 24-hour reception
Show 44 more facilities & services
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Car hire
  • Valet parkingExtra charge
  • Airport ShuttleExtra charge
  • Room service
  • Laundry service
  • 24-hour security
  • Bellboy serviceExtra charge
  • Air conditioning in public areas
  • Hotel safe
  • Lift access
  • Shop
  • GardenExtra charge
  • Terrace
  • Concierge
  • Gym
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Smoking areaExtra charge
  • Poolside snack barExtra charge
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room
  • Indoor freshwater pool
  • Outdoor freshwater pool
  • Children’s swimming area: 1
  • Sauna
  • Steam bathExtra charge
  • Hot tubExtra charge
  • MassageExtra charge
  • Spa treatmentsExtra charge
  • Hairdressing salonExtra charge
  • Spa centreExtra charge
  • Non-smoking establishment
  • Aqua fitExtra charge
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room DELUXE TWO BEDSRoom • DELUXE TWO BEDSROO.2B-DX

    Photos are not available for this room type.

    Ace Hotel and Suites

    Room DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Ace Hotel and Suites

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX-1

    Photos are not available for this room type.

    Ace Hotel and Suites

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1
    SUITE ONE BEDROOMPhoto unavailable1 photo

    Ace Hotel and Suites

    SUITE ONE BEDROOM

    Room photos

    1 photo

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST-2

    Photos are not available for this room type.

    Ace Hotel and Suites

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Ace Hotel and Suites

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE QUEEN SIZE BEDJUNIOR SUITE • QUEEN SIZE BEDJSU.QN

    Photos are not available for this room type.

    Ace Hotel and Suites

    JUNIOR SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDSUITE • ONE BEDSUI.1B

    Photos are not available for this room type.

    Ace Hotel and Suites

    SUITE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN

    Photos are not available for this room type.

    Ace Hotel and Suites

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Ace Hotel and Suites

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Ace Hotel and Suites

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX-1

    Photos are not available for this room type.

    Ace Hotel and Suites

    Double or Twin DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX-1

    Photos are not available for this room type.

    Ace Hotel and Suites

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN

    Photos are not available for this room type.

    Ace Hotel and Suites

    DOUBLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Ace Hotel and Suites

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX-7

    Photos are not available for this room type.

    Ace Hotel and Suites

    Double or Twin DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-7

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE NON SMOKINGJUNIOR SUITE • NON SMOKINGJSU.NM

    Photos are not available for this room type.

    Ace Hotel and Suites

    JUNIOR SUITE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXESINGLE • DELUXESGL.DX

    Photos are not available for this room type.

    Ace Hotel and Suites

    SINGLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOMSUI.B1-KG

    Photos are not available for this room type.

    Ace Hotel and Suites

    SUITE KING BED ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE QUEEN BEDTWIN • DELUXE QUEEN BEDTWN.DX-QN

    Photos are not available for this room type.

    Ace Hotel and Suites

    TWIN DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE TWO BEDSDouble or Twin • DELUXE TWO BEDSDBT.2B-DX

    Photos are not available for this room type.

    Ace Hotel and Suites

    Double or Twin DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1-1

    Photos are not available for this room type.

    Ace Hotel and Suites

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE WITH DOUBLE BEDJUNIOR SUITE • WITH DOUBLE BEDJSU.DB

    Photos are not available for this room type.

    Ace Hotel and Suites

    JUNIOR SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Ace Hotel and Suites

8.4
Excellent
273 Reviews
Cleanliness
8.6 /10
Service
8.4 /10
Comfort
8.4 /10
Condition
8.2 /10
Location
8.0 /10
Neighborhood
8.0 /10
Amenities
8.6 /10
100 reviews shown
10/10
Exceptional
11 Jul 2026
Joy
I wasn’t expecting the hotel to have a water spa, and it turned out to be one of the highlights of our stay. It was an excellent experience. My daughter, who is a gymnast, especially benefited from soaking in the cold water after her training. The massage therapy and herbal spa were incredibly relaxing and added to the overall experience.

The staff were warm, welcoming, and provided outstanding service throughout our stay. My children also loved the beds—they were exceptionally comfortable, making it easy for everyone to rest and recharge.

We had a wonderful experience and will definitely book this place again the next time we visit the Philippines. Highly recommended!
Family_with_children
10/10
Exceptional
06 Jul 2026
Julia
Value for money. Clean rooms, friendly staff.
Friends_and_family Friends
10/10
Exceptional
13 Jun 2026
MARNE
Excellent Staff!
10/10
Exceptional
13 Jun 2026
MARNE
Excellent staff service everyone and thank you as well for the security staff.
Family
10/10
Exceptional
17 May 2026
Shermin Shyr Ting
Requested for early check in on the day itself and they kindly accomodated to my request and let me check in 2hrs before the usual check in which i am tremendously grateful for! Room was comfortable and had mostly everything u need. Staff were also very helpful with any questions we had.

Only had breakfast for one day but the spread was generous
Self
10/10
Exceptional
03 May 2026
Jocelyn
Family friendly; clean room, friendly but efficient staff
Family
10/10
Exceptional
03 May 2026
Angela
Worth the price I paid. All staff are very accommodating, polite and respectful. I had amazing stay with my friends❤️
8/10
Excellent
20 Apr 2026
Bart
Very good place The pool/ Spa was truely outstanding
Partner
10/10
Exceptional
30 Mar 2026
Maria Teresa
Loved staying here with my family. Will be back.
Friends_and_family Family
10/10
Exceptional
22 Feb 2026
Dave
Room was spotless and loved the breakfast and the spa. A wonderful facility I wish I would’ve stayed longer.
10/10
Exceptional
20 Feb 2026
Raul
Great staff. Buffet breakwast was very good. Convenience store, pharmacy. Grocery, laundromat, and many food options in the area.
Self
10/10
Exceptional
16 Feb 2026
Gary
Clean basic rooms, the entire property is very well kept. Excellent staff, breakfast buffet is superb. And of course famous water spa.
Business_and_leisure Family
8/10
Excellent
10 Feb 2026
MARNE
Accommodating, caring, courteous ,friendly staff. Kudos to housekeeping staff for your care and always available. Excellent service. The reason I am loyal client.
Leisure Family
10/10
Exceptional
16 Jan 2026
Nina
Family enjoy the pool.. breakfast is excellent.. just a suggestion to check the bathroom drainage always. Highly recommended hotel.
10/10
Exceptional
11 Jan 2026
Jun
Great service. Spacious room. Great breakfast. Nice pool.
Leisure Family
6/10
Pleasant
07 Jan 2026
BETHEL Mercy
We checked I. Around 1:30 am. Staff were great! But the room only have half a roll of toilet paper, no hand towels and face towels. No facial tissues either which we needed. We requested hand towels after eating breakfast but we were charge an additional 50 pesos for each hand towels. Facial tissues not available.

Room is great but they should have prepared for 3 people for we were charged extra fees for the red person. Should have added 1 more glass and 1 more cup, etc.
Family
10/10
Exceptional
04 Jan 2026
Marne
Staff were friendly ,accommodating and courteous.
Leisure Family
10/10
Exceptional
19 Dec 2025
rosemarie
very good food
10/10
Exceptional
22 Nov 2025
rosenda
was all good
8/10
Excellent
30 Sep 2025
Rose Amor
good breakfast
Friends_and_family Friends
2/10
Poor
18 Jul 2025
Rommel
Staff not friendly, worst service, our room has cockroach. Hotel didn’t take action or didn’t handle properly the issue. Ask you to pay extra towel for $150 even you are a hotel guest. The couch has locked you have to pay for it php1865 just to use the sofa bed for extra person.locker room attendant not respectful. Breakfast buffet served cold..front desk staff are not friendly also.everything you do has a value.
Leisure Family
10/10
Exceptional
03 Jun 2025
Gavin
Loved to hydrotherapy pools below the hotel and the roofbar above it!
Business
10/10
Exceptional
16 May 2025
Jean-Marc
The spa in the hotel is awesome
Leisure Self
10/10
Exceptional
12 Apr 2025
Abelaine Glandys
The staff are very friendly and accommodating. Love my stay so far. The free breakfast buffet and access to the water spa is a nice perk with the price.
10/10
Exceptional
22 Mar 2025
Ryan
Qin was excellent with our check in and check out. Hotel was great, however its room decor as well as the spa area are in need of some minor updates
Leisure
10/10
Exceptional
04 Mar 2025
Mesael
We love the water spa included in our amenities.
Leisure Family
10/10
Exceptional
11 Feb 2025
Julius John
free parking, free 4hr water spa and breakfast buffet for an expedia premium discount is worth it!
Leisure Friends
8/10
Excellent
03 Feb 2025
Evangeline

Good value for money

Good value for money. Room came with complimentary buffet breakfast and water spa
Partner
6/10
Pleasant
24 Jan 2025
Benedicta
The staff is very courteous and helpful. The rooms are older and the shower tiles should be re grouted. Other than that the room is clean. The towels are kind of old. The lobby smells good but the hallway on my floor smells funny. I would still choose this hotel because of the low price on Expedia
Leisure Family
8/10
Excellent
23 Jan 2025
William
This was a nice hotel, the only problem I saw was it was very tough to get a taxi fast. It was clean and the staff was very helpful. If you get down to breakfast at the wrong time there won’t be much to eat.
Leisure Partner
10/10
Exceptional
21 Jan 2025
Monica
Good staff and clean
6/10
Pleasant
15 Dec 2024
Elizabeth

Good location but a little tired

Good location in Pasig City, room was a good size but quite rundown. Hot water was only tepid, and no laundry service unless long stay customer. There is a laundry service nearby, but not very convenient for a business traveller. Breakfast was a comprehensive selection. Water spa tickets a bonus if time to try.
Business
8/10
Excellent
10 Dec 2024
Jasmine Rodriguez

i love ace

It was relaxing trip, we definitely love the use of water spa
Partner
10/10
Exceptional
24 Nov 2024
Mary Joy
The watee spa
Leisure Family_with_children
10/10
Exceptional
14 Nov 2024
Asenath Grace

Relaxing stay!

Amazing stay. Relaxing spa. Great food the the Sky bar.
Business
10/10
Exceptional
05 Nov 2024
rochelle
Great place to stay
6/10
Pleasant
19 Aug 2024
Rowena
Reception, Housekeeping and Restaurant staff are ⭐️⭐️⭐️⭐️⭐️

Great food and drinks.

Linens, towels are old hence look dirty with stains. You can request for better ones though.
Friends_and_family Family
8/10
Excellent
16 Aug 2024
Andrew
Nice hotel, walkable to plenty of shops and restaurants. The spa is really good. Rooms are old but comfortable.
Leisure Family
6/10
Pleasant
26 Apr 2024
Charles
The hotel was out dated the room had not been updated including the shower fixtures and faucets the exhaust fan was leaking condensation on our towels and belongings. Other than that the room worked for our needs it was large and had everything we needed they had to replace our refrigerator because it wasn’t working. We have stayed here many times and this is the first time we have not been happy. The surrounding area is full of everything anyone could need.
Leisure
8/10
Excellent
10 Apr 2024
Rainelda
Water spa is good experience. Must try!
6/10
Pleasant
07 Apr 2024
Terry
Hotel was clean and staff was nice, hotel policy stated 300 pesos for use of pool but never stated for 4 hours only and 300 pesos per day, also never heard of no phone policy and no pictures allowed taken in pool areas.
Leisure Family_with_children
8/10
Excellent
02 Apr 2024
Mica
Easy parking
Leisure Friends
10/10
Exceptional
30 Mar 2024
Jayson
I like the place.
6/10
Pleasant
16 Mar 2024
Claudine
Hotel is a bit older and dusty. Great water spa attraction and food was delicious. Location is good. Staff very attentive
Leisure Family
6/10
Pleasant
04 Feb 2024
Robert
Service was excellent. Facilities need to be upgraded. Minor repairs on closet doors. Shower enclosure needs to be sealed. Dust accumulated on crevices need to be worked on. Thorough vacuuming to remove hairs and dust particles is needed.
Leisure Partner
10/10
Exceptional
28 Jan 2024
Kristine

Favorite go-to hotel in Manila

Loved it!
Business
6/10
Pleasant
06 Jan 2024
Maria
Long line up during check-in. So many people
At the lobby and check-in was slow. Also I find the 3pm check-in time later than other hotels.
Leisure Family
8/10
Excellent
12 Dec 2023
Heinrick James
very relaxibg experience
Leisure Family
10/10
Exceptional
17 Nov 2023
William
Positive, friendly and top notch customer service
10/10
Exceptional
31 Oct 2023
Abegail

Thanks

Nice hotel one of my favorite
Partner
6/10
Pleasant
14 Sep 2023
Rianne
The only thing i like is the water spa.
Dear owners of Ace Hotel:
1.The towels that we're provided in our room was so disgustingly old and dark. Looks like its been overused already for a decade. Its time to change and put a brand new towels. Theres not even a wash cloth provided!
2. Please can you guys provide a Netflix or Amazon prime so we can watch a good movie. We really have no choice except the local channels.

Please consider this review and im sure your score will go up.
Thank you
Leisure Family
10/10
Exceptional
29 Aug 2023
Ruby Lauren
First of all, I am thankful to Expedia's partnership with Ace for offering the lowest price among other OTAs.

Then thank you so much, Ace, for your consistent excellence, in the spa's cleanliness and therapeutic effect. It's my 3rd time to swim there. Then it's my first time booking the room and I was also happy. The lowest budget bedroom was beautiful and clean, too. I also so appreciate the free breakfast buffet! Yummy food and great ambiance with warm atmosphere. Also, we left an item there and when I came back for it, the staff had it and gave it to me. Wow at the safety and integrity. Thank you so much. Also, thank you for including the free parking for our stay. We just needed to validate it regardless of how many times we go out and it's still free. Know what, I will definitely come back again and recommend you to everyone. My hubby and I really enjoyed. Keep up the great work!!! :)
Leisure Partner
10/10
Exceptional
28 Aug 2023
Melissa
I liked the water spa and the buffet breakfast.
Leisure
10/10
Exceptional
25 Jun 2023
Fherleen
Has a good view. some foods are bit pricey. But overall thumbs up.
Leisure Partner
6/10
Pleasant
08 Mar 2023
Gilberto Lysander Nebrida
I love the staff for doing their best with what they have, just never give a kitchen knife when a guest asked for a butter knife. Plastic utensils for room service? I don't think they clean the bathroom as much as they should. Food was okay or great depending on your appetite. The Thursday Manager was awesome, so are the reception staff. Host/Hostess... well, I went to get a buffet for the evening and she asked me if I was there for the evening buffet. I really had to stop myself from responding \"no I'm here for breakfast\". I know some staff are just being cordial but some of the questions they ask are just plain s...... Now for the water spa.... I can't wear a swimming short but you can rent one. Seriously. Just for the fun of it, I went to a shop and bought a seamless underwear that was a bit sheer and I was allowed to use it.... Go figure. Will I stay here again or recommend this hotel ? Hell no !!!!!
Leisure Friends
8/10
Excellent
22 Feb 2023
Maria Luisa Cinderella

Great stay!

Family and I had a great stay! Check in was a breeze. Staff were accommodating. I was upgraded so I can't complain :)
Friends_and_family Family
8/10
Excellent
25 Oct 2022
Bernadette
Water spa was wonderful. Each room has its own water pitcher that you can refill from the hallway. Really convenient.
Leisure Family
6/10
Pleasant
06 Jun 2022
Atty. Ryan Rey
Worst check-out procedure.
Business_and_leisure Family_with_children
10/10
Exceptional
09 Apr 2022
Denise
Sky High Bar. Fast processing of checkin and checkout.
Leisure Family_with_children
8/10
Excellent
08 Mar 2022
Verified traveler

Must Try Stay

The spa is very relaxing. The room and the hotel is very pretty as well so it's quite pricy but I can say that it's worth it.
Friends_and_family Family
2/10
Poor
27 Jan 2020
Maria

Low class hotel with low class service!

I checked in on Saturday at 1pm, lobby was like a market, so crowded. I found out that the water spa is open to the public and it is not just for Guests who have room reservation. The manager and other staff in front desk are not friendly and needs more training on how to be professional.
Friends_and_family Friends
8/10
Excellent
13 Dec 2019
Verified traveler
Rooms were spacious. The ref was empty and did not have courtesy water or water for sale.
Leisure Partner
10/10
Exceptional
06 Dec 2019
Verified traveler
Water spa is great. Just hope less salt on food.
Leisure Family
6/10
Pleasant
04 Dec 2019
Verified traveler
I like this spa but the the frontline staff is very strict. We check in late because of the traffic. They ask for the confirmation papers
10/10
Exceptional
03 Nov 2019
Verified traveler
I like the service and amenitoes
Leisure Family
6/10
Pleasant
18 Oct 2019
Verified traveler
I like the spa portion connected to the hotel. I didn’t like they refused to give us towels at the spa because we were checked in and our guest took 2 towels already, it did not make any sense to me when we paid to go into the spa. After I spoke with the staff they eventually gave us towels. The safe box was not working properly so they wanted to move us to another room after we had settled in already. They also said it was broken, but we were able to fix it and use it. I also felt like they were watching our every move. There was no conditioner for my hair, only shampoo and bath gel.
Business_and_leisure Family
8/10
Excellent
24 Sep 2019
Eric

Weekend Staycation.

Good weekend staycation. There was a lot of good restaurants nearby.
10/10
Exceptional
30 Aug 2019
Verified traveler
We liked the warm and cozy water / massage spa pools.
Leisure Family
6/10
Pleasant
18 Aug 2019
Joanne

We had fun at the Ace Water Spa!

The room is ok, The bathroom is not that clean. But we enjoyed the water spa.
Family
8/10
Excellent
06 Aug 2019
Verified traveler
Buffet breakfast is highly recommended.
Family
8/10
Excellent
29 Jul 2019
erika charmaine

Great value

Room was big... had 2 extra beds in the junior suite. Water spa is great and buffet breakfast is amazing too
Family
8/10
Excellent
21 Jul 2019
Verified traveler
Me and my family enjoyed the ace water spa. One thing about ace water spa, i didnt realize until we check-in that it was not included on my booking, i must have overlooked but regardless, it should always be included upon booking and with options to put if i want to enjoy it during our stay. Like my bookings from 20-22, there should have an options if i want to enjoy water spa for 2 days or during our stay. Other than that my family had a wonderful time. Thank you!
Leisure Family_with_children
8/10
Excellent
21 Jul 2019
Kay

20% off of Water Spa

The only problem I had is that I have to pay for the Water Spa and they just gave me a 20% discount while other guest have free access to the water spa... That part was kinda disappointing.
Partner
6/10
Pleasant
15 Jul 2019
Verified traveler
The hassle in checkin. the voucher was already paid and they need to ask for authorization from the one who booked it.
Friends_and_family Friends
10/10
Exceptional
11 Jul 2019
Ermilyn
Excellent
Friends
6/10
Pleasant
30 Jun 2019
Verified traveler
Unique, this is a ‘water park/spa” destination for local Philippine people and families. Nothing wrong with that but your (Orbitz) description doesn’t Really say that.

Room is clean and comfortable but access to public transport, taxis is below average. Breakfast venue and food is above average, even good.
Business Self
8/10
Excellent
20 May 2019
Ray/Abby
First I was expecting access to a pool or the spa but then they said it wasn't included in the package. I was disappointed because I paid a higher price as to what I paid for on two other rooms using another mobile app and I got access for 2 to the water spa. I only booked this additional room so that all 6 of my kids could have a nice experience.
Friends_and_family Family_with_children
8/10
Excellent
20 May 2019
Alex

Good hotel for short -stay guests

I just had an overnight stay, but the room assigned to me was clean, had fresh linens, and had all the amenities I needed. I thought it was very nice that toothbrushes and toothpaste were provided for their guests. I think the staff at the concierge could have been more welcoming. They were friendly enough, but didn't smile at all when I checked in. Checkout went smoothly.
10/10
Exceptional
07 May 2019
DAVID
Great staff and service, great food and the Spa of course.
Family
8/10
Excellent
02 May 2019
Verified traveler
Well.. aday staycation is ok.. but its only for a day and still we experienced busted airpot.. ofcourse we need to have coffee right.. then we bought fruits.. the ref to is none punctional... hewww. But never the less they replace it in an hour.. also about thr breakfast.. we have a 8 yes old daughter that only eat very little as in very.. they should consider the kid age that also have free breakfast...
Family
10/10
Exceptional
29 Apr 2019
Verified traveler
Very relaxing place!
Business_and_leisure Self
8/10
Excellent
12 Apr 2019
Christine

Nice & relaxing staycation

The room was comfortable. Best value for your money if you stay in this hotel.
Partner
10/10
Exceptional
07 Apr 2019
Verified traveler
All in all service provide was commendable!
Leisure Friends
10/10
Exceptional
15 Feb 2019
Ma Flor K
This is my third trip already. Breakfast buffet and water spa continue to be excellent especially for relationships to fluorish.
Partner
10/10
Exceptional
04 Feb 2019
Verified traveler
Great location!
Family
8/10
Excellent
31 Jan 2019
ERLENE

DISAPPOINTED OF THE BATHROOM

AMAZING POOL BUT YOU NEED TO FIX YOUR BATHROOM, DRAINAGE SYSTEM AT ITS WORST!
Partner
10/10
Exceptional
26 Jan 2019
Chuck
The location was perfect for my visit, close to shops and Dining ,
The Sky-high lounge was exceptional for my visit.
The staff were amazing on this visit.
Friends_and_family Partner
8/10
Excellent
13 Jan 2019
Verified traveler

A good place to stay for those who like waterparks

We stayed in this hotel to celebrate new year's eve. We booked a deluxe suite with complimentary breakfast and spa/pool access for 2. The hotel facilities are good. The hotel offers several facilities which allows you to do a variety of things. The waterpark facility is good for all ages. Kids and adults can spend a good amount of time in this facility because there are plenty of things to do. I personally like the heated jacuzzi pools. The room itself is big enough although the decor and design is not new it looks like it was fairly maintained.
Breakfast buffet has plenty of choices although it does lack some continental/american food. There were no yogurts served when we were there.
Family
8/10
Excellent
02 Jan 2019
Ernest
Whenever we connect through Manila, we always try to squeeze in a visit to Ace. The massage and aromatherapy pools really are a treat, and quite unique in Manila. The Skybar on the roof has the best food and service. I don't recommend the buffet or the other restaurants in the hotel, as the food sucks. Not sure why only Skybar has good food...maybe because it has it's own kitchen on the roof, and doesn't share the other kitchen in the hotel...strange. Rooms are nice and clean, staff is always polite and helpful, and the hotel is a very short walk from a decent small mall, and some very good local restaurants. The Spa and pools however, are truly wonderful.
Friends_and_family Partner
10/10
Exceptional
26 Dec 2018
Verified traveler
Booking accommodations at ACE was a last minute choice since the primary property we want to stay in was already sold out; but ACE was eventually an excellent option, it did not disappoint! The breakfast buffet was surprisingly great- at first I was kind of doubtful that they had good food, at worst passable, but we were pleasantly surprised that the line up has a wide range of dishes and all tasted great! But they could use a new soup warmer- the Arroz Caldo and Miso soup were lukewarm. I already alerted the buffet staff on this and he adjusted the temp control of the Miso soup warmer but to no avail- it was still lukewarm. But overall, we had a satisfying dining experience. The rooms were very comfortable, clean and relaxing. I was surprised that the bathroom didn't have any bath tub, but, it compensated for the bathroom's cleanliness, functioning hair dryer and fluffy towels. We were also treated to a room upgrade upon check in so yay, ACE! :) The Water Spa was a fun experience! Great location- very near to shopping centers such as the Capitol Commons and the 30th Mall and the PC center. My family will definitely come back to this property in the future!
6/10
Pleasant
01 Nov 2018
Marilyn
Spa so good and I enjoyed it! Hotel facilities not good there are cockroaches around the bed small insects inside the Cr and the towels are old , rags really old and look dirty . Just use the water spa and food so good . I can send you photos of cockroaches on the headboard! Hotel staff should learn how to have good customer service and learn their computer skills. Tired and sleepy from a long flight they cannot find my reservation even I gave the reference number
6/10
Pleasant
29 Oct 2018
Verified traveler
Positive: Unique spa/pool concept
Negative: You have to pay to use the facility even if youre a hotel guest. And they inform you that the admission ticket is single use. So if your family wants to enjoy the pool/spa after breakfast but have to exit the facility to have lunch, you would need to pay the admission fees again to use the facility in the afternoon or nighttime. Again, even if youre a hotel guest.
8/10
Excellent
10 Oct 2018
Benjamin
Helpful staff. After checking out I had 6 hours before my flight. I could still use the gym and showers.
8/10
Excellent
24 Sep 2018
Verified traveler
Parking is quite a concern
Family
10/10
Exceptional
23 Sep 2018
RJ

Nice Hotel

The breakfast is very good. The best part is the pool area
8/10
Excellent
02 Sep 2018
Leah

Staycation with friends

It was fine. Me and my friends enjoyed our stay
Friends
8/10
Excellent
22 Aug 2018
Jay
Nice hotel, clean, staff friendly enough. Be ware though that if looking for pool access it is a separate charge per person not included with room booking,kind of false advertising/ bait and switch.
10/10
Exceptional
20 Aug 2018
Verified traveler
Clean and staff are accomodating, foods are delicious
8/10
Excellent
20 Aug 2018
william

Swimming

Family getaway
Family
2/10
Poor
05 Aug 2018
Verified traveler
There was 2 options. 1 option was basic and the 2nd option requires you to pay $20 more which is what I've chosen for the free spa. Upon arrival, my girl friend and her friends were denied entry due to improper swim suit. They have a strict policy you NEED to wear bikini for the spa and if you don't have it which my girl friends and her friends didn't, you could rent bra for 300 and panties for another 300 which totals to 600. We've decided not to go because it just costs too much especially with so many friends, everyone needed to pay that and was not worth it. We've asked if we can change to breakfast or karaoke which was denied. The hotel staff lied saying the spa came as \" Free and complimentary \" but that's a lie! Its not free!! Its there because I've paid extra for it but they make it sound like its basic and it comes with the room which it does NOT. I was not able to use coupon for another day since they have expiry for 1 day only so I've basically paid $20 for nothing.

My 2nd my complaint is that there is no lock for the washroom. The bedroom had a click lock which did click but it can still be opened normally from the other side and it acts like no lock at all like the washroom. It was obviously broken. The breakfast didn't have much selection and only had tapa and sausages. Not good at all. I will NEVER stay at this place again.

Location & surroundings

Ace Hotel and Suites
United St. corner Brixton St., Near Pioneer, . 0 ., Pasig City, Philippines

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Ace Hotel and Suites

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