Name: The Malayan Plaza Hotel
Address: Adb Ave. Cor. Opal Rd, Ortigas Center, Pasig City, Pasig City, 1600, PH

2/10

Poor

09 Jul 2026

Denise Jane

Our room is old and dirty. No tissue bathroom or otherwise. We stayed there 4 days and not even cleaning , refill or changing towels and linens

Family_with_children

8/10

Excellent

21 Jun 2026

Richard

Conveniently located for business travelers.

Business

2/10

Poor

14 Mar 2026

Golde

The hotel rooms are in need of a facelift/updating. The room that I was in wasn't cleaned too well, with hairs and crumbs scattered about. It seemed the hot water was a hit or miss while taking a shower...starts off warm and then goes cool.

Family

2/10

Poor

13 Mar 2026

Cristina

I checked in and not even 2 hours later, I checked out. The first room I was given, the base of the lavatory had the black molds. The efforts to remove it was futile. The second room that I was placed in, the sink was clogged, cabinets were grossly chipped, the microwave was so out to date. The bed was not comfortable. The pictures on Expedia were totally different. I took pictures from proof. I’m asking for a full credit/ refund for this booking. The staff tried but the rooms badly need a repair/ remodeling.

Self

10/10

Exceptional

23 Jan 2026

Evelyn

All staff from security at the door up to executive lounge breakfast room were courteous and friendly. Just need exterminator for baby ants, bugs & small cockroach! Also internet is very slow ! Otherwise had a great stay 👍👏

10/10

Exceptional

10 Jan 2026

Constantine

Rooms were spacious, and in a safe / very nice area. The furniture in the room showed some major wear over time… but it was a great value and location.

Business_and_leisure

6/10

Pleasant

09 Nov 2025

Noel

Staffs are nice but they needed to smile more. Found a small cockroaches in the bathroom and was bitten by bed bugs.

Leisure Family

4/10

Poor

10 Sep 2025

Marilou

The room we were given was very disappointing. The moment we walked in, the air smelled stale and unpleasant. Although we stayed on the 17th floor, there was no natural light at all—our only view was of a parking area facing another building. The room itself was in poor condition and did not feel clean or well-maintained.

We contacted management to request a better option since our stay was for 15 days. While they offered us a larger room, we did not move because it was in nearly the same condition, and the hassle of switching wasn’t worth it.

The only positive aspect of this property is the friendly staff. Unfortunately, beyond that, I cannot recommend it and will not be staying here again.

Family

2/10

Poor

02 Aug 2025

Charles

The property and the rooms we booked were full of roaches and other bugs and bee bugs . The maintenance people knocked at our door at 11:30 pm twice one night and once the night after to check our sink or bathroom because they said the one room at our bottom has a leak in their ceiling no wonder our bathroom and the hallways there smell
Like sewer . I asked for a refund and Expedia and the Malayan will not even give me credit or refund

Leisure Family

2/10

Poor

26 Jul 2025

Charles

A lot of roaches even if I make them spray every day the bathroom smells like sewer. The hallways smells

2/10

Poor

23 Jun 2025

Duq

Has bed bugs

10/10

Exceptional

22 Jun 2025

Sharmaine

Location is great. It’s close to malls which makes it convenient. People are helpful and friendly. We had internet issue on our 2nd week of stay but they were quick to respond. They have buffet breakfast as well with great options.

Leisure Family_with_children

10/10

Exceptional

10 Apr 2025

Berlinda

It was nice & smooth vacay i had fun went to the pool also nice. I will take my family again.

Friends

4/10

Poor

04 Apr 2025

Verified traveler

Not worth the Money

The bathroom toilet kept overflowing for three days. The maintenance man was unable to fix it. The room is very old with couch had tares in it. We moved to another room and the bedroom A/C unit never worked only blew hot air. Mantenance was me to fix. The sinks was very slow to drain. There were nats all over the bathroom. The hot water only lasted for maybe 2-3 minutes. There was supposed to be a microwave in the room but there was none. The elevators 3 out of 4 were broken for more than a day. The floor tiles in the room were old and cracked. The refrigerator did not work only slightly kept things like warm.

Business Partner

10/10

Exceptional

26 Mar 2025

Berlinda

Alwsys good everytime we stayed at malayan for staycation. But i was bamout my daughter not included nomore for free breakfast because shes a little taller but its all good we have fun.

Leisure Family_with_children

8/10

Excellent

08 Mar 2025

Roberto

Clean and quiet.

Business Self

10/10

Exceptional

21 Jan 2025

Gerald

Great place to be and lots of stuff to do. Very close to the mall.

Leisure Self

6/10

Pleasant

02 Nov 2024

jeffery

Property is dated and bed was uncomfortable for me. Price was reasonable, but you get what you pay for!

Leisure Partner

10/10

Exceptional

05 Oct 2024

Gerald

Very much enjoyed cooking in the kitchenette.

Leisure Friends

10/10

Exceptional

25 Sep 2024

Lariza Jenn

Staff and service are good. Keep it up.

Friends_and_family Family

8/10

Excellent

10 Sep 2024

Hedayat

The facility needs upgrading and maintenance

8/10

Excellent

09 Mar 2024

Marie

Centrally located. Very close to the mall.

Leisure Partner

4/10

Poor

21 Dec 2023

Verified traveler

Look for another hotel.

Well I availed the studio superior on the website bed should be a queen size well I got a double sized bed, the room includes a mini fridge and a kitchen, there’s a stove no kitchen pots or a kettle to even boil a water for the coffee no coffee maker as well, what’s the sense of providing a mini kitchen if there are no kitchen utensils you can use, are the guest will be bringing it over during their stay? Extra pillows and blankets will incur additional fee, take note there’s no slippers and bathrobes in the room, hygiene kit only includes soap and shampoo bring your own toothbrush and toothpaste. I’m so disappointed that we checked out around 5:30AM. Never going back to this hotel!

Friends_and_family Friends

10/10

Exceptional

14 Dec 2023

Jose

Location. Malls a block or two away. Plenty of eats. Plenty of banking options. Security and Staff are phenomenal. Excellent value for the price.

Business_and_leisure

10/10

Exceptional

05 Dec 2023

Princess

Staff are very nice and friendly,place is nice too.

Leisure Family

4/10

Poor

02 Dec 2023

Maria Teresa

This property is poorly/badly maintained. When I checked in, you can smell sewage inside the elevator and there is even water(condensation) leaking inside the elevator unit.

The room that I was put it the first time, has very nasty bathroom. The caulking is dirty and cracked, the floor is flooding with water from the shower and the shower valve is loose.

On the kitchen, they provide a broken electric water pot patch with a tape.

I requested to be transferred to another room that at first look nicer with nice looking bathroom. However, just the same, the caulking is dark dirty and has lots of mold. On the same night I transferred I got sick with cold and my family were coughing.

Both rooms I’ve stayed has a porch that cannot be used because the area is so nasty with floors darkened by too much dust that is now like a dried mud and broken tiles and doors to the porch have broken handle and locks. Luckily, I was on 20th and up floor so I don’t worry about burglar barging in from the porch.

Nonetheless, this property is poorly maintained and does not deserve to be rented. Regardless whether each unit on this property are owned by different owners, their management agreement should include that the management has the right to repair and remodel the units without the owners approval for it to be rented. Both Owners and management don’t have excuse in running a hotel / rental that is this badly maintained.

Leisure Self

6/10

Pleasant

26 Oct 2023

Auxence

The room pictures are outdated and do not reflect the current state of the rooms. The front desk staff was not helpful at all. However, the hotel 's location is great.

Leisure Family_with_children

10/10

Exceptional

11 Oct 2023

Dennis

Worth the stay!

Amazing service! I will be coming back!

Self

2/10

Poor

12 Aug 2023

Robert

This property is in a sad state. Many items missing from the room, air conditioning not working correctly, refrigerator missing freezer door, hot water kettle missing, plates and utensils missing, micriwave missing, safe missing, shower door missing, the list goes on.

Leisure Family

4/10

Poor

10 Aug 2023

Robert

I stayed in 4 different rooms here are just a few issues, shower door broken or missing on couple rooms, microwave missing, hot water kettle missing, Tv not working, air conditioner not working properly (2 rooms), friger broken ; missing kitchen utensils. Got charged for extra pillow, This list goes on and on. This property is run down,

Leisure

8/10

Excellent

18 Jul 2023

M

Everything was good pleasant area to stay in

6/10

Pleasant

17 Jul 2023

Anne Rose

We rented three rooms. One of the rooms smelled bad and had half-dead huge cockroach just laying down there. In our main bedroom, there were 2 small cockroaches in the bathroom. The worst thing is not having complimentary parking though there were a lot of open spaces. They said that open spaces were for owners. If owners are renting their units, they should also offer their parking spaces as well. The rooms are overpriced for the condition and services offered by the hotel. Staff though are nice and the hotel buffet breakfast is good.

6/10

Pleasant

17 Jun 2023

Sunshine

deluxe triple twin bed room, spacious room, basic amenities present, service crews are very friendly especially during breakfast and check-in and check-out was quick. swimming pool view and lounge is nice. :)

But the property looks old, the bathroom sink doesn't drain, we cannot adjust the cap cover on the sink drain. the aircon doesn't cool a lot.

Business Friends

10/10

Exceptional

14 May 2023

Matthew

Good hotel

Experience was good there I would stay there again

Partner

8/10

Excellent

08 Apr 2023

Joan

Property is old, needs TLC, staff are attentive to our needs as the BR is clogged. Walkable to SM Megamall.

Leisure Family

10/10

Exceptional

07 Apr 2023

James

The Malayan Plaza is well located providing clients a hotel within walking distance of the ADB and Malls.

Leisure Family

10/10

Exceptional

17 Mar 2023

James

Excellent location, friendly staff and very good conditions!

Leisure Family

10/10

Exceptional

04 Mar 2023

George

I loved are stay there! Customer service was awesome!could upgrade your floors! Where the beds were!but all really liked it!

Leisure Family_with_children

6/10

Pleasant

20 Jan 2023

Alan

It was a roof over our head but it's far from a 4-star hotel. Shower only stayed hot for maybe 3 minutes. Expect a 3-star hotel. The staff was very nice so it has that going for it.

Business

6/10

Pleasant

19 Jan 2023

Paxton

Average Stay

Staff and introductions AWESOME. 1st room the AC over froze, but the room was nice. 2nd room 3 twin beds, we pushed together, but still overall nice. 2nd room no coffee maker. All (kitchenette) rooms should be uniformed with coffee maker, 1 pot, 1 pan and standard eating utinsels.
Overall pretty good.

Partner

2/10

Poor

06 Dec 2022

Jade

Not going back

Pictures are deceiving, the room is dirty, bedcovers are very old looking, sofa was ripped, so disappointed, restaurant was close so you need to go outside to eat, complimentary parking is first come first serve, if full you will have to pay parking 20 pesos per hour, even if you have a room booked ☹️

Friends_and_family Friends

8/10

Excellent

03 Dec 2022

Princess

Staff are accommodating and friendly.

6/10

Pleasant

27 Oct 2022

Ferida

The front desk area looks good and clean. But the room that I stayed is ok but not great, old appliances and furniture. Staff are ok.

Leisure Self

8/10

Excellent

24 Oct 2022

Verified traveler

Knowing this is an old hotel, maintaining it should be intentional. I hope that, Guest should not be misled for free parking, coz its not an issue, if we are informed up front, rather than given an excused that all free parking is used up.

Business

8/10

Excellent

16 Oct 2022

SIMON

The room i stayed in had a few items that need attention by their maintenance department such as loose shower valve cover plate on the wall that was about to fall off, no cabinet door pull under the lavatory, the open shelves of the vanity cabinet in bath was dusty, no bowls in kitchen, curtain was caught in the balcony door that you could not open, laminated wood floor has a lot of chipped edges, phone has a crumbling directory label

Business_and_leisure Self

10/10

Exceptional

04 Oct 2022

charles

Old but Gold

It’s a old building now but was all good , staff was great , very happy to stay again , I love the outdoor pool , the gym and the roof top garden

Partner

6/10

Pleasant

22 Aug 2022

Maria Zenaida

From Aida

Misleading ad, there are pictures of Executive lounge, but is closed. Extra Pillows, blankets require extra fees. Blankets are old and appears reused and not washed

Leisure Self

10/10

Exceptional

01 Aug 2022

Berlinda

Our staycation with my family always fun just hangingout like swiming to pol, the kids loved it and we gobout for dining its close by. We definitly come back again.

Leisure Family_with_children

8/10

Excellent

14 Jul 2022

WONG

Stay ok. It was much better before the pandemic especially now no breakfast.

Partner

8/10

Excellent

08 Jul 2022

Analiza

Staff are friendly, rooms are clean, restaurant is walking distance.

Leisure Family

10/10

Exceptional

13 Apr 2022

Lourdes

Nice place at an affordable price. Courteous employees.

8/10

Excellent

29 Dec 2021

Mitchie

Like- honesty of staff coz we left the charger upon check out and yet they called us to report that they found a black charger inside our room. Dislike- hotel is kinda old.

Leisure Family

2/10

Poor

30 Jan 2021

Ernel

Worse hotel

Cable is not working, request for extra towel comes with extra charge. No slippers available. No parking available - all are paid parking and worse, your slot will be at the bottom that might cause damage to your car. I will not recommend the hotel.

Partner

2/10

Poor

19 Mar 2020

Verified traveler

Good service, friendlypersonnel,accessible to restaurants and department stores

Friends_and_family Partner

4/10

Poor

07 Mar 2020

Verified traveler

The location is walking distance to everywhere you go like the mega mall

Friends_and_family Partner

8/10

Excellent

28 Feb 2020

Ed

Good location near shopping malls, restaurants, bars, and convenience stores. Transportation is also accessible. Room aircon needs improvement. Good value for money for the room rate with breakfast.

Business Friends

8/10

Excellent

26 Feb 2020

Connie

Shower head was dirty and breakfast buffet doesn’t have much selection. Other than that, everything was good. Staff were pretty accommodating.

Leisure Family

8/10

Excellent

17 Feb 2020

Verified traveler

the premises were properly maintained, more space for breakfast area

Leisure Partner

10/10

Exceptional

16 Feb 2020

Arnie51195

This Hotel is very accessible and conveniently located right next to the Podium Mall and the SM. Hotel Staffs are very friendly and accommodating. Highly recommended!

Leisure Partner

8/10

Excellent

05 Jan 2020

Verified traveler

The room was very spacious. The heat of the water in the shower was difficult to adjust.

Friends_and_family Family

6/10

Pleasant

26 Nov 2019

William

The layout of the room was awkward to say the least it looks as if the room was purposed for something else. The bathroom was so small you couldn’t turn around it which made it very awkward to use. The staff was very mediocre with the exception of the doorman they were very good. I would not stay at this hotel again and I would not recommend anyone stay there.

Partner

4/10

Poor

09 Nov 2019

Verified traveler

The front staff could not accommodate English-speakers. Several requests that I made went unaddressed including issues regarding my WiFi (IT was suppose to contact me but never did) and having inadequate bathing items available. Only the front desk manager did a superlative job of taking care of any issues that arose (including an angry anti-American tenant who threatened me). The ground floor restroom was out of outdoor (which caused an unfortunate accident for myself). The room did not have dishes and utensils. There are more grievances but I think this is enough.

Friends_and_family Family

8/10

Excellent

19 Oct 2019

Val

Good stay for two weeks, convenient location

We had reasonable hotel expectations for a two week vacation, this hotel seemed to be decent value for its convenient location. I have a large family so I booked one of the quad bed suites. The room was okay, I did not expect the beds to be that small and the bathroom was a squeeze also. I tried to use the safe to store my passports but it just wouldnt work (error on the keypad). Breakfast was hit and miss, some days they served decent local dishes, I cant recommend booking your stay with breakfast but if you just want to have simple continental style food, go ahead. I want to give higher marks, but it just falls short in all aspects except for the staff - they are courteous and polite.

Friends_and_family Family

6/10

Pleasant

29 Sep 2019

Verified traveler

the malayan plaza staff are awesome - from the doorman, to the receptionists, and the buffet staff - everyone's so friendly and helpful. location is also great - so close to everything - shops, restaurants, malls, transportation. but if you are looking for comfort, this is not the place . the hotel needs major renovations. don't let the photos fool you . although the rooms are clean - it's so outdated. they can't even provide you with new towels. floors are also falling apart, i love to go back to this place coz its so convenient if you have to go places but until they renovate it, i'll probably look for a better one.

Business_and_leisure Family

10/10

Exceptional

15 Sep 2019

TedMar

Staff are very friendly and helpful when you need it most

Business_and_leisure Partner

10/10

Exceptional

04 Sep 2019

Verified traveler

The property is well kept and great breakfast. Enjoyed the pool and the room was really nice.

8/10

Excellent

21 Aug 2019

Winnipegger

Near everything. Good breakfast food. I liked that they suggested to a room upgrade without an extra cost. We’ll definitely be coming back again.

Business_and_leisure Family

6/10

Pleasant

24 Jul 2019

Bruno

Older Hotel

Older hotel. Wifi ok but not great. Shower very old and hot water lasts about 2 minutes. Toilet leaking water.

Have to pay 1000 pesos per day for bond. So if you stay 5 days you have to pay 5000 pesos. It’s in the very small print. Ridiculous. You get it back upon checkout. Joke as money was needed elsewhere.

Large room, okay bed, near shops.

Helpful staff

Partner

8/10

Excellent

17 Jul 2019

Jeremy

it was good, just the choices for breakfast is not that much but still ok, base on the price.

8/10

Excellent

15 May 2019

Verified traveler

Good value and conveniently located for Robinson & SM mega mall, also local metro station. Staff are excellent. Three minor moans, 1) if you go for breakfast after 0900 your choice of what to eat will be limited so get up! 2) if room 1908 is typical, then the internal decor is beginning to show its age 3) If you want utensils, don't assume that you will get what you expect. If you want two bowls, ask for them. None of these are deal breakers for me & I would happily stay here again.

Friends_and_family Family

8/10

Excellent

11 May 2019

Verified traveler

Value for Money

It was ok. Value for money. Breakfast is ok/

Friends

10/10

Exceptional

29 Apr 2019

CC

This is my 2nd time, and will always look forward on the warm welcome of the hospitable staff.

Business_and_leisure Family

6/10

Pleasant

21 Apr 2019

Verified traveler

no comment

Leisure Partner

6/10

Pleasant

15 Apr 2019

Verified traveler

The room is decently sized and clean, the free water inside the fridge was appreciated. I expected basic cookware to be provided (i.e. pans and pots at least) but there was none. The bathroom is horrible, it's tiny and the shower door looks like it might fall off every time you move it.

My sister had planned on booking a room here but when i showed her the bathroom she immediately changed her mind. Improve your bathroom and you will get more people booking your rooms.

Business_and_leisure Family

6/10

Pleasant

03 Apr 2019

benjamin

It looks like nobody is checking the conditions of the rooms and service. Started with a room with Lester leaks, ended up in a room with curtains not closing. All I got is I am sorry every time I talk to staff. The lights are dark. Can’t see yourself in the bathroom mirror. I just love the location. There are better hotels around the area at lesser rate. Towels are very old and are already grayish in color. Somebody needs to reevaluate their service and room conditon to be fair.

8/10

Excellent

01 Apr 2019

Verified traveler

The Room is big the bed a bit hard breakfast is good. A good price as well sfaff is good and a few minutes walk to SM. Very convenient location.

Friends_and_family Family

10/10

Exceptional

11 Mar 2019

Flora

I liked the hotel i enjoyed my stay i will comeback agin,even though i have one day scary experience somebody knocking and i try to open the door but im slow because of age so my grandson Russel his going to open the door,but before he open the door the person already open the door good thing we double lock the door inside and we asked him are you a cleaning person and he say no sorry im in a wrong room,what it could be it means everybody have thesame room key?so after that we guard ourselves after that,we didnt mention to the front desk i forgot to tell them.

Friends_and_family Family

10/10

Exceptional

11 Mar 2019

Alvin

Close to shopping area.,grocery and fun things to do with the family.even the 1st day during our check-in the AC not working but they acumodate us to another room so it was nice.

Friends_and_family Family

10/10

Exceptional

06 Mar 2019

Verified traveler

Close to all places we like to visit.clean hotel good breakfast nice people,we like we will visit again.

Friends_and_family Family

10/10

Exceptional

20 Feb 2019

Verified traveler

Customer service is the best. Fully attended with your concerns and very honest about your expectations.

Friends_and_family Family

8/10

Excellent

18 Feb 2019

Verified traveler

Close to malls and other amenities,cengral location although far frim the airport

Leisure Family

2/10

Poor

16 Feb 2019

Verified traveler

The towels had not been changed and were dirty, the bathroom had not been cleaned and there were cockroaches running around in the toilet. I am very disappointed. I will not be staying at this property again!

8/10

Excellent

16 Feb 2019

Ernesto

Good accommodation for a short stay in metro Manila.

Family

4/10

Poor

07 Feb 2019

Edwin

Bathroom was filthy. Bathroom tiles were broken. Curtain drapes does not close properlyand was dusty. They have to transfer us to another room after we complained. They don’t have quality control before they release the rooms to guests we would not stay there again

Family

6/10

Pleasant

20 Jan 2019

Verified traveler

Staff was very friendly but halls had no AC and the furniture was uncomfortable. One had a small hole and the kitchen table had scratches.

Friends_and_family Family

6/10

Pleasant

28 Dec 2018

Fabio

Not impressed

My stay here was for a 1 night stay at this condotel. Check-in was not as quick as expected, but there were a lot of people waiting for their rooms to be checked by staffs before check-out, so had to wait until the normal check-in time of 3pm. They just need to improve on their check-out process. The room was big and cleaned (a little dated, but was ok by my standards). Aircon worked good and WiFi was good too. Breakfast was a let-down, almost every hot item was really cold and greasy, not much of anything as far as items and the resto staff needs further training.

Partner

6/10

Pleasant

17 Dec 2018

Verified traveler

The Swimming Pool

Friends_and_family Friends

10/10

Exceptional

10 Dec 2018

Verified traveler

My favorite hotel in Ortigas. Very close to malls, public commute, good restaurants and the staff are always welcoming. Parking is the only issue I had to deal with. Other than that, it was a pleasant stay as usual at Malayan Plaza.

Leisure Self

2/10

Poor

10 Dec 2018

Verified traveler

No free parking and bad WiFi. Stay away!

Deteriorating hotel overall in terms of service and cleanliness. Please lift your beddings when you get into your room. Don’t give tip ahead because they will not clean your room after. No free parking and the WiFi is horrible. You cannot work inside your room because of very weak and outdated WiFi. Stay away.

Family

8/10

Excellent

23 Nov 2018

Han

Unit is spacious, enough to fit 4 adults or 2 adults and 2 kids. But the design and finishing a little bit old.

Location is perfect, near to atm, shopping malls (with few halal restaurants), starbuck. Most importantly, it is safe to walk around the area.

Traffic is really bad around the area, especially during peak hours. So to get Grab during peaks hours may take longer.

Business_and_leisure Self

6/10

Pleasant

02 Nov 2018

Wilson

It was okay.

It was okay... 😑

Friends

6/10

Pleasant

27 Oct 2018

Verified traveler

Property location good for us but delays at checkin and fights over asking for more towels was disappointing. 2 bedroom unit and only 2 towels! Housekeeping mgr meeds a rev up

4/10

Poor

16 Oct 2018

Melnora

Very run down. The room smelled, the towels and bedsheets were dirty white. The kitchens are outdated and some wood were chipped off. The hallway didn’t have air conditioning except the lobby. It needs major renovation and TLC.

Family

8/10

Excellent

24 Sep 2018

Verified traveler

our experience

the air condition was a bit hot.. and there was leak inside the room from the ceiling beside the aircon.
the menu on breakfast was very minimal. hope they can add more viand.

Friends

10/10

Exceptional

06 Sep 2018

Howard

Room was upgraded at no charge. Excellent accommodation to stay in and excellent service by staff. Also handy to shopping

6/10

Pleasant

28 Aug 2018

Nigel

OK, but fairly basic rooms and could do with a refubish

8/10

Excellent

14 Aug 2018

Loreto Jr.

Good option to stay when in Ortigas

The hotel location, the room space, the staff are excellent but the facility condition is not so great. I found some cockroaches in the room, 2 bed lamps were busted, the water heater was kind of difficult to regulate that I had scalding the first time I took shower. The published rates are kind of expensive, but the bargain rate was worth it. I will consider staying again in the hotel if without better option.

6/10

Pleasant

13 Aug 2018

Mark

Bathroom needs improvement, the rest are ok. My only complaint is the room cleaning personnel sprayed pesticides on our second night stay even when the room was occupied by guests. I felt sick and had difficulty breathing that night because of the pesticide odor.

8/10

Excellent

13 Aug 2018

Keith

Rooms are very spacious, beds are comfortable. Furnishings are a bit old and tired, but for the price, it is very acceptable. I would definitely stay here again!

6/10

Pleasant

13 Aug 2018

Patrick

Guest relations need improving

Checkout was amazingly slow. The hotel can best be described as an apartment residential block with a tacked on hotel foyer/ frontage.Guest relations need improving - guests do come in all shapes, sizes and colour- don't be selective on clientele; we all pay the due rates.
Two things going for this hotel - a) the location, b) the buffet breakfast