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Joy Nostalg Hotel & Suites Manila
Metro Manila · Philippines
17 Adb Avenue, Ortigas CenterView location
8.8/10Excellent464 Reviews
Cleanliness9.2/10 9.2
Service9.0/10 9.0
Comfort9.2/10 9.2
Condition8.8/10 8.8
Location8.4/10 8.4
Neighborhood8.4/10 8.4
Quality10.0/10 10.0
Value8.4/10 8.4
Amenities8.2/10 8.2
See all ratings- Business hotels
- Hotels with spa
- Luxury collection
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Joy Nostalg Hotel & Suites Manila
Joy Nostalg Manila is a midscale deluxe serviced residence with 229 fully furnished and pet-friendly suites for leisure and long stays. The hotel's top-of-the-line facilities include a fitness center, a temperatured controlled swimming pool, an all-day dining restaurant, and 9 meetings and events spaces.
Perfect for corporate and business guests, long staying guests and even for leisure travellers.
Show less
A stay at Joy Nostalg Hotel and Suites Manila Managed by The Ascott Limited places you in the heart of Pasig, a short 5-minute walk from SM Megamall and within 3 minutes by car from Greenhills Shopping Center.
This luxury hotel is 6.4 mi (10.3 km) from SM North EDSA and 8.2 mi (13.1 km) from SM Mall of Asia. Make yourself at home in one of the 229 air-conditioned rooms featuring kitchens with refrigerators and stovetops.
Wired and wireless internet access is complimentary, and LCD televisions with cable programming provide entertainment. Conveniences include phones, as well as safes and desks. Featured amenities include limo/town car service, a computer station, and dry cleaning/laundry services. This hotel has 9 meeting rooms available for events.
A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Childcare
Banquet facilities
Transportation services
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No cribs (infant beds) available
Noise-free rooms not guaranteed
Events/parties not allowed
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 34
Pet max weight (per pet) in lb is 75
Only dogs and cats are allowed
Maximum number of pets per room 1
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
Essential Travel
Essential workers only - NO
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: PHP 2000 per night
We have included all charges provided to us by the property.
-
You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
-
Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Onsite parties or group events are strictly prohibited
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
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Minimal age
18
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Optional fees
- Fee for buffet breakfast: approximately PHP 1200 for adults and PHP 600 for children
- Airport shuttle fee: PHP 1750 per vehicle (one-way)
- Airport shuttle fee per child: PHP 1750 (one-way), (up to 11 years old)
- Pet fee: PHP 2000 per accommodation, per stay (maximum PHP 6500 per stay)
- Service animals are exempt from fees
- Rollaway bed fee: PHP 1500 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
Filipino
English
Nearby attractions
Asian Development Bank Headquarters
0.1 km / 0.1 mi
Robinsons Galleria Mall
0.3 km / 0.2 mi
SM Megamall
0.4 km / 0.3 mi
Shangri-La Mall
1 km / 0.6 mi
Estancia at Capitol Commons
1.6 km / 1 mi
Camp Aguinaldo Golf Course
2.2 km / 1.4 mi
Greenhills Shopping Center
2.5 km / 1.6 mi
Gateway Mall
4.2 km / 2.6 mi
Power Plant Mall
4.3 km / 2.7 mi
Smart Araneta Coliseum
4.4 km / 2.7 mi
New Frontier Theater
4.5 km / 2.8 mi
Uptown Mall
4.6 km / 2.9 mi
Eastwood Mall
4.9 km / 3 mi
Robinsons Magnolia
4.9 km / 3.1 mi
Bonifacio High Street
5.5 km / 3.4 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of construction: 2009
- Number of floors (main building): 42
- Double rooms: 21
- Suites: 1
- Accessible rooms: 7
- hotel
- American Express
- MasterCard
- Visa
- City centre
- Nearest Bus / Metro Stop
- Golf course
Show 48 more facilities & services
- Entertainment Area
- Wheelchair-accessible
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Airport Shuttle
- Room service
- Laundry service
- Babysitting service
- Bellboy service
- Air conditioning in public areas
- Smoke detector
- Hotel safe
- Currency exchange facilities
- Lift access
- Newspaper stand
- Concierge
- Gym
- Newspapers
- Luggage room
- Clothes dryer
- Café
- Bar
- Restaurant
- Non-smoking area
- Highchairs
- Banquet hall
- Air conditioning in Restaurant
- Conference room
- Meeting room: 9
- Secretarial service
- Photocopier
- Business centre
- Audio-visual equipment rental
- Fax
- Indoor freshwater pool: 1
- Outdoor freshwater pool: 1
- Sauna
- Hot tub
- MassageExtra charge
- Spa treatmentsExtra charge
- Spa centreExtra charge
- Early Check-inExtra charge
- Non-smoking establishmentExtra charge
- Single-Use Plastic Free
- Fitness
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
No room details available for this hotel.
Guest reviews
What other guests saying about Joy Nostalg Hotel & Suites Manila
100
reviews shown
Patrick
Great service during check in and check out. The frontdesk clerk offered me to upgrade which was a great option for me as we liked the room so much and he offered the Accor membership which I’ve considered also.
John
Excellent hotel!
Sharon
Simply wonderful.
I couldn’t ask for more !
Thanks Joy Nostalg for making my stay memorable:)
I couldn’t ask for more !
Thanks Joy Nostalg for making my stay memorable:)
Ma Fatima
Booked the one bedroom suite, big room, however, furniture and fixtures needs updating
Jess Brady
Room needs upgrade and reno....
Benjamin
Feel’s like I’m in New York City , Property was very nice
Frances
The location, free breakfast option and staff were all excellent. Although the rooms, since it's condo style, they could've added other necessary items like paper towels, paper napkins and also additional outlets for charging electronics. If they don't want to use plugs, the lamps should at least have a usb port where we could charge our phones while we sleep. I had to move some furnitures so I could access the plug to charge my phone while I sleep. Also, the room spray that they use in the lobby doesn't smell inviting. It smells of old people, they need to use a diffuser with a scent that's inviting rather than nauseating. Other than that, I couldn't have chosen a better place to stay while I was in Manila. Thank you
BT
Room temperature breakfast spread
Hmmm simple, clean room, friendly staffs but the food for breakfast are all left to room temperature for most of the days,….. hope they could do something, the wax for the heating finished and wasn’t replaced. A very big discount to the hotel.
Justin
Great staff, Excellent experience
Maria Yvette
King was very helpful.Check in process was so smooth.He made sure we have everything we need.
Rebecca
It is a walking distance to the mall
James
It was a great stay in an excellent serviced apartment.
Verified traveler
Our place for special occasions
Great experience as always. Check-in and check-out were both a breeze. Prompt response on requests. Joy Nostalg is where we celebrate special occasions, since we can be with our furboys. We will definitely be back there.
Gerardo
Staff was accomodatng and suit very confortable,
Duncan
A Gem
Great staff, so helpful, made my busy visit to Manila so much easier and pleasant.
Thomas
I would like to highlight that some of the power point in the room is not working. Thanks
Dosuk
Not recommend
Walaimas
Staff was helpful and friendly.
Thomas
Like spacious room
Diadhen
The staff were all cheerful and polite!
Gilbert de
biggest issue was no water bottles
not prompt in responding to queries via email
not prompt in responding to queries via email
KIN KEUNG KOBUS
Friendly and professional staff. Ready to provide assistance.
Florence
Unpleasant stay at the Joy Nolstag. Not returning!
I stayed at Joy nostalg 10 years ago but the property was getting old so I switched to Crown Plaza. I came back after 10 years and everything looked the same, just older. Nothing really works in the room. the aircon thermostat stays at 20 deg despite I put it at 26 deg. it was so cold. The shower tap turned on the rain shower first, wetting me completely then I struggled to change to hand shower. floor with marble was cold to the feet. WHy can't they use carpets or LVT? Overall experience is very bad and am surprised that it is managed by Accor. This is giving Accor a bad name indeed.
John Stephen Michael
We really like this property, they are always nice and welcoming. The room we had was a 1 bedroom suite with washer/dryer in one and a kitchen with the equipment for two people. This stay was a little less optimal due to noise from construction happening next door. Also there was a problem with the Wi-Fi for a day but not the end of the world and probably the service provider not the hotels issue. We enjoyed the included breakfast which was convenient as our stay was for two weeks. We would recommend this property especially for longer stays in the Ortigas area.
Erlinda
Polite and friendly staff, breakfast buffet is a sumptuous feast, executive suite is truly executive
Aleksandr
No parking! You'd think you'd get good service with the amount they are charging. Atleast have someone do valet!
Philip
Awesome experience!
Amazing and awesome!
Christine
Great Hotel
Great hotel to stay at. I would happily stay here again.
Elbert
It was just a great place to relax. The staff was friendly and very helpful.
Robert
Staycation in the Joy-Nostalg
We love this hotel, and the spacious rooms and friendly service. Convenient parking, close to the Podium. Our second staycation here, and we will come back for more.
Annalou
The room is clean but the shower is always clogging. I also didn’t like that they don’t have a laundry room in the building. And also, I’m not sure if they have an ATM inside the hotel because I did not see one. The thing I like about this hotel is very convenient. there’s a lot of places to go shopping because it’s very close to The Podium and SM Megamall.
BT
Excellent Service Rendered
The reception is very friendly and they are fast to provide me with my room upon check in.
Super friendly even when I asked them how to get a place using grab as I’m not sure of the address.
The restaurant staffs are also super friendly and attentive.
Request for late check out and a plus point.
Good experience and love the stay.
Super friendly even when I asked them how to get a place using grab as I’m not sure of the address.
The restaurant staffs are also super friendly and attentive.
Request for late check out and a plus point.
Good experience and love the stay.
Albert
It was a very relaxing staycation, room is clean and spacious. The location is near a mall so you’ll have wide choices of restaurant to dine in.
Gina
Location is great. Walking distance to 3 malls. Very nice & clean room. Friendly services. Breakfast variety is good but savory food that should be served warm were cold. The Breakfast was not part of the room fee. For my second visit in the area, I switched to another equivalent hotel nearby that includes (and has better) breakfast If this is not a factor, then this is a great hotel to stay.
Benedict
We've been at this property a few times now, but lately the paid breakfast buffet doesn't have much options and variety of food to choose from... for 1,000 Pesos per head, you can go to a buffet restaurants that have more food to choose..
Kay
My new 2nd home
It’s home away from home, all the essentials in the kitchen and the bedroom helped make such a comfortable stay for my family! It was a business trip as well and i had many work areas because the desks are ready for anything! The staff are friendly and accomodating! Will definitely book again soon!
Anne
Very accomodating on front desk,comfortable room and i feel safe in the area.
Verified traveler
I booked an executive suite with 1 bedroom and we truly enjoyed our stay, although all the amenities were closed due to covid restrictions, we enjoyed the room, it has a little kitchen to prepare meals, with washer/dryer so helpful, spacious and clean, lots of storage cabinets, desks, 3 Tv’s, 1 tv was in the bathroom so I enjoyed watching while soaking in the tub.
One thing I didn’t liked is that, yes we understand because of Covid, there no amenities we can use, but why when i use the phone even just for a local call there’s a charge per call? really? for a local call? maybe for a long distance yes but local call? Its unacceptable.
One thing I didn’t liked is that, yes we understand because of Covid, there no amenities we can use, but why when i use the phone even just for a local call there’s a charge per call? really? for a local call? maybe for a long distance yes but local call? Its unacceptable.
Muhammad Ali
Excellent
Excellent service
Martin Paulo
Great stay!
The stay was better than expected!
The room was very clean and very spacious!
We'll book again if the pandemic clears!
Thank you for your hospitality Joy Nostalg Hotel!
The room was very clean and very spacious!
We'll book again if the pandemic clears!
Thank you for your hospitality Joy Nostalg Hotel!
Andrew
Great Hotel
Great hotel. Handy location in central Manila. Very high quality suites, spacious and comfortable and very well equipped - excellent value for money
Verified traveler
I love the suites itself because they are very BIG and spacious, and a washer/dryer in the suite was a BONUS!
Verified traveler
Location to malls, restaurants short walking distance.
Liza
Best place to stay when in town..
Staying at the Joy Nostalg everytime im in the Philippines is always a pleasant experience. Their customer service is excellent..
MariaWhite
Quick response every time i called for anything i needed. My assigned room i loved Rm 1905 great View and close to the elevator . Clean pool friendly and helpful staff.
I enjoyed my 14 days of stay at Jot Nostalg and will definitely come back there again on my next visit! ❤️🇵🇭😊
I enjoyed my 14 days of stay at Jot Nostalg and will definitely come back there again on my next visit! ❤️🇵🇭😊
Verified traveler
This place was beautiful, spacious and comfortable. I can't name 1 negative thing about this place. I wish i could live there!
Verified traveler
Perfect location ,quiet spacious rooms close to Podium mall which has many restaurants , shops , barbers , Spa and so much more !!
Brenda
love the convenience and proximity to shopping malls and restaurants
Brenda
It’s conveniently located near restaurants and shopping malls. Staff were attentive and friendly. Rooms are clean, however sofa and accent chair are soiled and need replacement.
Ben
As usual, very pleasant experience staying at Joy Nostalg. Professional staff, comfortable rooms, excellent breakfast and fast service.
Verified traveler
Nice and accommodating staff
R
Great location.
The hotel staff are awesome, special mention to Joy. (The only hotel staff that greeted us with our names)
Some of the security guards though need to learn how to greet the guest and have a smiling face :)
The hotel staff are awesome, special mention to Joy. (The only hotel staff that greeted us with our names)
Some of the security guards though need to learn how to greet the guest and have a smiling face :)
Verified traveler
Find something else since the staff in this place need some customer service training!
Verified traveler
Very nice hotel in Ortigas. Great service
Verified traveler
Upon entry to the room, it smells fishy. It wasn't deodorized.
Sanny
Overall good
The room was ok, a little dark and stuffy upon entering but overall good. Loved the pandan ice tea very welcoming in the lobby. Staff was friendly too. Nice rooftop views
Verified traveler
The bath tub is the best one I've ever seen in a hotel. Friendly, helpful staff. The interior of the hotel, makes you go back in time(nostalgic). If you're looking for a modern hotel then this one is not for you(but all facilities are up to date). The biggest one bedroom I've ever been. The buffet meals is average(small & less choice), but nice.Do NOT book for a studio type room without a view.
Verified traveler
Dated but decent
Convenient location near Malls. Room slightly dated but still decent.
Verified traveler
New modern building in the heart of Ortigas. Good breakfast buffet. Room has washing machine, stove and full size refregerator. A/C can't seem to be shut off after switch is off. Room was bit cold for my liking. Shower has steam sauna. Nice touch. It has 2 entrance doors from 2 different streets. Bit confusing for first time visitors.
Marietaangtuaco
Like the size of the rooms. There are maintenance issues that should be address by mgmt, like bathroom tiles, faucet detached from countertop. Broken coffee maker, broken rice cooker or burned microwave. All should be fixed before guest occupy unit. Good staff on front desk. Good housekeeping and bell services.
Catherine
I like the indoor pool and the kitchen.
Thank you,
Cathy
Thank you,
Cathy
Verified traveler
I like the courteousness and promptness of the staff. The food I ordered from Room Service was delicious and generous. However, on the 19th floor as you get out of the elevator, there is an offensive scent of bamboo shoot and it stayed for the duration of my 4-day stay. The room was clean except that in the bathroom the silicone grout was coming out and is unbefitting of a hotel. Also, I would have appreciated if there was a day provision of laundry and dish detergent and when I asked for it, they were out of stock. Overall, it was a pleasant stay and the view from my room was awesome, especially at night.
Jeffrey
Excellent Hotel
The room was excellent. I didn't use the kitchen. Washer and dryer worked perfectly, the breakfast buffet had all options for everyone. The hotel is 10 - 15 minutes walk maximum to Robinsons Galleria, The Podium, and Mega Mall. Great stay and this will be my go to hotel when I am in the metro Manila area.
Verified traveler
Highly recommended. The hotel is very clean and w/ Good Service
Miguel
Top accommodation in a busy location
Our stay at Joy Nostalg has been really worth the while. All staff are friendly and very hospitable. They bring professionalism coupled with respect to their guests. It’s also located near shopping malls that is easily a stones throw away. The restaurant and bar also provide quality food and great service. And we also love the gym, swimming and spa facilities are also a plus factor in our stay.
Verified traveler
Very friendly staff and good location ❤️👍👍
All staff are also very helpful and courteous.
All staff are also very helpful and courteous.
Amanda
Worth knowing
I booked almost 10 months in advance so thankfully didn’t pay full price. I booked for two adults and two children and was given a king bed. I asked for a roll out bed as 4 of us in one bed would not work. I was told it was an additional 1,000php a night! I had to speak to three members of staff before they finally agreed to provide with no charge. They said the room was for 4 people only yet I was not arguing that I just wanted all 4 of us to have somewhere to sleep! On another night we found dog pooh in the corridor to our room. The hotel is dog friendly. I called reception and they sent someone up to remove it but they did not clean it just removed the poop and there was still poop smudged into the carpet. The washer/dryer was useful but left the clothes smelling bad so had to re-wash when I got home. On departure I saw that when you check in you get a welcome drink voucher which we were not given. The view from our room was that of a building site as a high rise is being built opposite. Curtains had to be closed the whole time. The shower room is extremely dangerous (with or without kids). No grip on a marble floor. My child slid whilst I tried to shower her and I also slid on exiting the shower room. Location was helpful as it’s centrally located. Not the worst stay but these are issues we had. The restaurant staff were nicer than the hotel staff. Big portions and buffet breakfast was ok. I found the other guests rather stuck up and rude and somewhat full of themselves.
Verified traveler
It was fine. Nothing fancy. Room configuration was a bit weird, but it had everything that I needed. Very close to restaurants and the mall.
Verified traveler
Decent Hotel Pasig
This hotel has a nice gym, a comfortable bed, good parking. Indoor Pool is nice but was usually occupied with locals doing selfies. Breakfast was sub-par, compared to other Accor properties, didn't seem fresh or professionally prepared. Hotel room was designed well, washing machine and full kitchen in the suite. The shower had a bit of mildew on the grout and tiles. Checkout took almost 30 minutes due to confusion about free breakfast. The hotel made an error then decided to make me wait around while they researched it. As a long time Accor member, I was disappointed with the wasting of my time.
Keith
The Gem of Ortigas Center
The staff at Oakwood Joy Nostalg are the best in business. Pamela at the front desk is always such a breath of fresh air to work with and always so attentive and helpful during my stays at the Hotel. The entire crew at the hotel are friendly and professional. The dining facility is great place for business meetings but yet quiet for intimate dining.
Osaka
It was used to be Orkwood before.
It was so good impression during Orkwood time but it seems that all the service especially cleaness could not be maintained.
Only advantage to stay here would be that ADB is located its infront.
I won’t stay this hotel any more.
It was so good impression during Orkwood time but it seems that all the service especially cleaness could not be maintained.
Only advantage to stay here would be that ADB is located its infront.
I won’t stay this hotel any more.
Rahma
I love the cleanliness of the room, the fresh (fabric softener) smell of my bed covers, and I really loved it that there is bidet in the bathroom. The small kitchen set-up was a very pleasant surprise indeed. Staff very friendly, helpful & courteous. This is my first time in this hotel & I would recommend this.
Verified traveler
all staff were well trained, very friendly, except there was 1 cook at the buffet area that was not welcoming. Just a reminder that without your customers, your business is nothing. Love the BIG suites, very spacious and the fact that it had a washer/dryer in the suite was a Bonus. Although it seemed liked the washroom wasn't being cleaned properly on the daily basis, this needs more attention.
Verified traveler
The staff is excellent, very friendly, well trained. The bed, pillow and comforter are so comfortable, 5 stars!!! The suite is very BIG and I love the fact that the unit has a washer/dryer in the suite, so convenient. Close to the Podium and the Megamall, a short walk. I highly recommend this hotel.
Verified traveler
Food menu devalued from the last time I was here. Quality of the food is very bad
Michael
Excellent service, great amenities for fair price
Service was top notch and the room was great. Room had more amenities than a number of high end hotels for a price that won't burn your pocket. Food in the hotel restaurant is very good. A bit pricey but portions are good for 2. We will definitely stay here again.
Anamae
It was an amazing and very relaxing experience.. 2 thumbs up!
Diana
The hotel is nice overall, but finding a parking slot is difficult.
Lewis
Best Service Apartment in Manila Overall
The best service apartment in Manila. Good value. I have tried them all. And I live in service apartments. Unit size is great. Furnishings great. Refrig. and Washer dryer great. Staff is exceptional. They do need to improve: Put soft foam mattress toppers on the rock hard beds. Fix steam room doors to keep the steam in. Change the weak stoves that can barely boil water. Add sharp knives and better cookware - and give better supply of dishes and glasses. Hotter water that allows a real bath. And most important - AC varies from unit to unit - it needs to be much colder and stronger.
Ismael
great stay
Our stay was great, it was near the local mtr station so we could go anywhere in the city
Maria
Location is very good, less than 5 min walk to podium, less than 10 mins to Robinsons, you can cross the street from podium to megamall. Very good for shopping, good restaurants, near banks and atms.
They have a very good brunch type breakfast buffet.
Staff is friendly.
Amenities are good, although we did not use some of them. There was an oven, stove top, microwave, good size refrigerator, washer dryer combo. Dryer takes 3 hours to dry. I recommend just to hang the clothes. Good size closets and storage. They have an extra tv in the bathroom. They give 2 free water bottles per day.
Cons: there was ongoing construction during our stay, we were at 16th floor unfortunately construction was same level and side as us. They were working till 3 am! There was also a big convention going on so it took four days for another room to be available. Our toilet clogged 3 times!
We asked to be moved to a different room but because the hotel was full our next room only had a queen bed. We paid extra for a bigger room that was quite nice around 80 plus square meters, around 800 square feet. King sized bed. It had ceiling to floor glass windows on two sides including the bathroom. Great views. Also had a free standing tub. It was worth the extra upgrade fee. Of course it would have been even nicer if it was free.
Also the massage therapist can do room service!
We stayed stayed for 7 nights, 4 nights in the bad room, 3 nights in the great room. Total upgrade cost$90
They have a very good brunch type breakfast buffet.
Staff is friendly.
Amenities are good, although we did not use some of them. There was an oven, stove top, microwave, good size refrigerator, washer dryer combo. Dryer takes 3 hours to dry. I recommend just to hang the clothes. Good size closets and storage. They have an extra tv in the bathroom. They give 2 free water bottles per day.
Cons: there was ongoing construction during our stay, we were at 16th floor unfortunately construction was same level and side as us. They were working till 3 am! There was also a big convention going on so it took four days for another room to be available. Our toilet clogged 3 times!
We asked to be moved to a different room but because the hotel was full our next room only had a queen bed. We paid extra for a bigger room that was quite nice around 80 plus square meters, around 800 square feet. King sized bed. It had ceiling to floor glass windows on two sides including the bathroom. Great views. Also had a free standing tub. It was worth the extra upgrade fee. Of course it would have been even nicer if it was free.
Also the massage therapist can do room service!
We stayed stayed for 7 nights, 4 nights in the bad room, 3 nights in the great room. Total upgrade cost$90
Raymond
Very nice and accommodating staff treated you with respect no yo mention their great hospitality
Kenneth
I really enjoyed my stay at the Nostalg Hotel, my stay was nine nights. I arrived after normal check in time, everything was ready once I arrived. During my stay all the hotel staff was very friendly and helpful with any questions I had especially the hotel front desk staff of Micher, Karen, Pamela and Michiko.
I had a minor water leak in the restroom, called the front desk, they sent an engineer (Victor) once he arrive, he checked it and then replaced a valve. All was completed in a short time, Victor was professional and friendly during the process.
The restaurant was excellent, I ate several meals there during my time at the hotel including breakfast, lunch and dinner. The dinning staff was very professional and always offering to assist and checking, if we needed anything. The dinning staff that I came to know best were Don, Kaye, Kristen and Anton all were most helpful to us as he add our meals at the hotel restaurant.
There was many times when other hotel staff went out of their way to assist us as we came back to the hotel from shopping, carrying bags or looking for directions where a business was located near or far from the hotel, Marlon, Dino and Blu were my main contacts at the hotel, all were very professional and helpful during my stay.
Transportation using a private car from the hotel was most helpful, Nicole was my contact, she would have the car ready on time and make sure there was a car available to pick us up.
I had a minor water leak in the restroom, called the front desk, they sent an engineer (Victor) once he arrive, he checked it and then replaced a valve. All was completed in a short time, Victor was professional and friendly during the process.
The restaurant was excellent, I ate several meals there during my time at the hotel including breakfast, lunch and dinner. The dinning staff was very professional and always offering to assist and checking, if we needed anything. The dinning staff that I came to know best were Don, Kaye, Kristen and Anton all were most helpful to us as he add our meals at the hotel restaurant.
There was many times when other hotel staff went out of their way to assist us as we came back to the hotel from shopping, carrying bags or looking for directions where a business was located near or far from the hotel, Marlon, Dino and Blu were my main contacts at the hotel, all were very professional and helpful during my stay.
Transportation using a private car from the hotel was most helpful, Nicole was my contact, she would have the car ready on time and make sure there was a car available to pick us up.
Verified traveler
Nice hotel in business district.
Nice hotel in business district. Staff are attentive and helpful!
Verified traveler
Convenient and friendly staff and the rooms are clean .
LOVES2TRAVEL
WORTH it
I reserved 2 rooms for my sister & her husband, & their 2 daughters & 1 son. its was her 50th on june 24th. I JUST want them to EXPERIENCE how it is to STAY in a LUXURIOUS place ( we are POOR).
THANK you very much! Clarissa who was @ the Concierge/Reception was very nice to them. my niece, was so PLEASED & got INSPIRED to persevere so their family can STAY LONGER, in a place like this.
my sister said: her 50th is VERY MEMORABLE.
the OWNER of such an establishment, KNOW how to CATER to the COMFORT of a person. well thought of.
THANK YOU very much.
THANK you very much! Clarissa who was @ the Concierge/Reception was very nice to them. my niece, was so PLEASED & got INSPIRED to persevere so their family can STAY LONGER, in a place like this.
my sister said: her 50th is VERY MEMORABLE.
the OWNER of such an establishment, KNOW how to CATER to the COMFORT of a person. well thought of.
THANK YOU very much.
Verified traveler
Horrible experience at Joy Nostalg
- Denied parking
- No valet staff to attend
- Empty water bottles were not thrown out
- Odd smell in the room
- Pipes under the sink were leaking
- Request for at a 1pm late check out was denied
- Decline of the Property from Oakwood to Joy Nostalg
- No valet staff to attend
- Empty water bottles were not thrown out
- Odd smell in the room
- Pipes under the sink were leaking
- Request for at a 1pm late check out was denied
- Decline of the Property from Oakwood to Joy Nostalg
Elle
We love this hotel!
We always stay here everytime we get back from the US! We love how spacious the room is and how generous the hotel in providing stuff the guests need. There’s equipped kitchen, dining, living room area and a bedroom. We love the toilet with steam bath, a huge bath tub and just so big and spacious. They got tons of storage cabinets and closet too perfect for staying short and long time. Close to groceries, malls, restos etc. love the gym and indoor pool. Desk staff are quick, helpful and courteous. Will stay here again and refer it to friends!
Keith
Wonderful stay
The hotel is a great venue for couples wishing to stay at a beautiful, comfortable hotel that is welcoming to come back to after a great day of shopping and exploring of the Philippine country.
Verified traveler
Not happy charge more as agreed.have early check in as agree and verified the fee of early check in , before I book the room , as agreed I will pay half of $99 . Unfortunately I was charged full price not $99 but more $ 144 . I’m overcharged ,I would like somebody to refund the overcharged.
Verified traveler
Great Hotel
Really enjoyed my stay there. Everything was a 10 on a scale of one to ten. Security was very tight.
I felt like the President, every entrance was guarded by a shot gun. Metal scanners everywhere. That was the only negative I had. Everything else was perfect.
I felt like the President, every entrance was guarded by a shot gun. Metal scanners everywhere. That was the only negative I had. Everything else was perfect.
Cheska
Geeat stay
Stayed for 2 days. Room is complete with everything you need. Very clean and nice. Def a 5 star.
Tomas
Very Nice Location and amenities
It was close to nuermous malls and had very good amenities. Staff was excellent and wanted for nothing. Washing machine a plus and simmining pool area very well maintained. Will stafy there again.
Nestor
Happy to stay
the room is big , and clean , but the bed is small , I think its twin bed .but over all happy to stay there.
Verified traveler
Cigarette smoke
Room assigned to us has significant cigarette smoke odor, esp I n the bathroom. Hotel staff was very attentive in trying to eradicate the foul scent, and took 3 days before odor dissipated (1 day before checking out). Unfortunately, my son contracted upper respiratory infection as his asthma was triggered by the cigarette odor in the room.
John
Brilliant Hotel
Love it! Returned already several times. Luxurous rooms with kitchen and bathroom with bath tube. Quiet and lots of space! In the middle of Ortigas where shops and restaurants around.
Verified traveler
Suited for guests w families
Spacious and cozy room, suited for family with kids.
Carolyn
Great location but housekeeping needs improvement
Great location across the street from ADB HQ and within a close walking distance to Robinsons Galleria and SM Megamall, both of which have grocery stores making it easy to get supplies for the kitchenette in the room. The in-room washing machine/dryer was a great bonus. The management offers many activities for guests (e.g. trivia night) and sends out flyers to inform guests which is very nice. The furnishings in the room were very luxe, however cleanliness and housekeeping consistency need some improvement. Knobs were bent and falling off the furniture. Upon arrival, kitchen pans still had food on them and the bottom of the glasses were stained with wine, all of which came off with personal cleaning. Bathroom towel replacement was inconsistent; somedays no foot mat provided; one day two hand towels, other days one hand towel; some days wash clothes, some days none. The shower floor tiles appear as though they are falling apart and have something discoloring the corners. I would stay here again and I would recommend it to others, but I hope the housekeeping improves.
Verified traveler
Breakfast Buffet Galore
Make sure to wake up early for breakfast! You'll regret missing it! They have a fantastic breakfast buffet, a lot of options to choose from. Cleanliness is wondeful. I loved the tall windows in the rooms which gave me a fantastic view of the metropolis. If you're opting for a tub, make sure you request it otherwise you'll get a shower only option even if the room description says it has a tub
Location & surroundings
Joy Nostalg Hotel & Suites Manila
17 Adb Avenue, Ortigas Center, Pasig City, Philippines
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Joy Nostalg Hotel & Suites Manila
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