Name: Citadines Millenium Ortigas Manila
Address: 11 Ortigas Avenue, Pasig City, 1605, PH

8/10

Excellent

13 Jun 2026

MARNE

We had a comfortable stay, housekeeping service was excellent and the food service staff as well.My sincere gratitude for the front desk staff who accommodated my request for a few hours extension ( with fees , of course) before checkout. One of the best customer service I’ve encountered !!

Family

10/10

Exceptional

11 May 2026

Jocelyn

Everything works

10/10

Exceptional

27 Apr 2026

Darrell

The breakfast buffet was great!

Partner

10/10

Exceptional

24 Apr 2026

Nicholas

Great room, good view, friendly staff

10/10

Exceptional

07 Apr 2026

Rosalinda R.

1. The room was not totally clean specially the bathroom.

2. The staff are very courteous, helpful, and prompt, especially those in the buffet area

Friends

10/10

Exceptional

06 Apr 2026

DOROTHY D

Very nice hotel. Good food in Relish. Swimming pool chlorine though was very strong. My nephew's swim trunks faded after swimming.

Friends_and_family Friends

10/10

Exceptional

27 Mar 2026

Geoffrey

The staff are very good at what they do. The housekeeper who took care of my room during my 30 day stay is excellent. He paid a lot of attention to detail and if he had any questions, he asked. The kitchen in the unit was sufficient and modern. I had breakfast included in my plan for free but I only used it once - I don't get up early. The one time I did use it, I was not too impressed - everything was clean but there was a lack of variety especially for western guests. But that is such a minor issue. The property is located close to 2 malls and a decent area to walk around in. There are several small variety stores nearby and plenty of coffee choices - my favorite coffee place is located a short walk away in Ortigas Park - go find it. My sincere thanks to the Staff, especially my wonderful housekeeper.

Self

8/10

Excellent

22 Mar 2026

Chona

Overall, the property is clean. Friendly staff. Easy to communicate.

10/10

Exceptional

14 Mar 2026

Tomas

Great friendly service. Good location. Breakfast was mostly good, there were good days and not so good days. I found the pool very cold to swim in. Nice lounge on third floor.

Friends_and_family Family

8/10

Excellent

14 Jan 2026

Pamela

Everyone was very nice and accommodating throughout our stay. We did have a couple of issues with our room—the A/C wasn’t working properly and the shower didn’t drain—but the staff responded quickly and moved us to another room right away. Overall, great service, and I would definitely stay here again

10/10

Exceptional

27 Dec 2025

Darlene

Good location for our needs. 2 malls within walking distance that offer dining options. Supermarket is located in the closer mall. It’s a short ride to Greenhills.

Leisure Family

10/10

Exceptional

20 Dec 2025

David

The staff was great, the rooms were spacious, clean, and comfortable. The breakfast had great service and variety.

Leisure Family

8/10

Excellent

18 Dec 2025

Elizabeth

I genuinely enjoyed my stay with them! Staff was always friendly, attentive, and kind. Breakfast was delicious as well — and had something new to offer each morning! The rooms were spacious and clean. Will definitely be staying with them again in the future!

Leisure Friends

10/10

Exceptional

09 Dec 2025

Normandy Alvin

All good. My 2nd time to book a room

Self

10/10

Exceptional

04 Dec 2025

Edgar

Room is clean, staff is helpful

Leisure Family_with_children

10/10

Exceptional

04 Dec 2025

Laarni

Enjoy

10/10

Exceptional

30 Nov 2025

Ryan

Great staff and clean rooms. Food is great as well.

Leisure Friends

8/10

Excellent

14 Nov 2025

Abraham

AC didn't work well in my bedroom

10/10

Exceptional

07 Nov 2025

Noel

Clean , spacious, great breakfast

Friends_and_family Family

10/10

Exceptional

07 Nov 2025

John

Great staff. Excellent place.

Leisure Family

10/10

Exceptional

27 Oct 2025

Darrell

The room was fantastic! However, I was very disappointed in the T.V. opinions..
Not a lot of choices.

Leisure Partner

10/10

Exceptional

01 Oct 2025

Martin Pio

welcoming, friendly staff. Always ready to greet you with a smile. Keep up the good work!

10/10

Exceptional

29 Sep 2025

Salve Grace

Clean room, great staff, great breakfast

Leisure Self

10/10

Exceptional

28 Sep 2025

Jason

We we were adopting and having a suite was life changing as far as staying in a hotel. We loved the location as well.

Business Family

8/10

Excellent

27 Sep 2025

J

Room we stayed at was a two bedroom. Good size. Standard was ok. Aircon in main bedroom was very noisy. Tv didn’t work and person from the team came up but was unable to fix. With two kids it is something to give the adults a break. Breakfast was really good. Is far from airport and there is nothing around except a Robinson Mall in walking distance. For price it was ok. Enquired saying there on our return but was referred to website. Stayed somewhere else for cheaper and nicer.

Leisure Family_with_children

10/10

Exceptional

17 Sep 2025

Nicholas

Perfect stay

Great service, always helpful and provided support throughout stay. Perfect view and good kitchen amenities. AC very efficient too.

Partner

10/10

Exceptional

12 Jul 2025

Imel Jade

It was very clean and spacious. The bed is comfortable, bathroom is clean and included all needed basics (toothbrush, toothpaste, cotton buds), shampoo, soap. Towels are clean, white, and smell fresh.

Ortigas is a very busy city, so it's not quiet, you can hear sounds of cars and horns, but tolerable.

The breakfast had a good selection of food.

Staff are very friendly and polite. Philippine hospitality is number 1!!!!!

Leisure Family

10/10

Exceptional

23 May 2025

Joana Valerie

Great

10/10

Exceptional

25 Apr 2025

Melanie

Loved everything about this hotel!

Business Self

10/10

Exceptional

12 Apr 2025

Jake

Guest Services respond fast and they are easy to communicate with

10/10

Exceptional

27 Mar 2025

Alexander

Excellent spa

Nice hotel in Ortigas, a short walk from Robinson Galleria and Podium malls with plenty of dining / supermarket options. Good aircon, kitchenette, excellent aromatherapy massages in a spa that is open late, good breakfast, and a very large bottle of drinking water is provided, which is particularly helpful.

Business Self

10/10

Exceptional

21 Mar 2025

Krisanta

Expedia makes it easy and very reliable services

8/10

Excellent

06 Mar 2025

Jericho

It’s near to everything! The hoteliers were all friendly! TV was small and old though. But since I don’t watch TV that much, it was ok.

Will definitely stay here again next time :)

Leisure Self

10/10

Exceptional

27 Feb 2025

Romulo

Price, it's a decent place

Leisure Family

10/10

Exceptional

20 Feb 2025

Ana Maria

5 minutes walk from Robinson mall. The staffs are very helpful.

Leisure Family

10/10

Exceptional

22 Jan 2025

Erwin

Always a pleasure to stay at this hotel. 3 bedroom suite is spacious and roomy. Also accessible to surrounding areas.

10/10

Exceptional

19 Jan 2025

Patricia

We had a wonderful stay at this property!

Leisure Family

10/10

Exceptional

18 Jan 2025

Ravi

Great stay. Excellent service quality from the staff. Walking distance to Robinson Mall that has a lot of shopping and dining options.
The only thing I’d have changed is a heated pool as it was freezing cold. Also provide in-hotel eating options. Breakfast is ok so-so.

Business_and_leisure

6/10

Pleasant

11 Jan 2025

Abraham

It was good but the TV was outdated and has terrible channels. Sometimes the the channels dont work. No Netflix

8/10

Excellent

04 Jan 2025

Amin

Great 1st time experience

10/10

Exceptional

16 Dec 2024

Martony

My go to hotel place for now on in Ortigas. Citadines have set my expectations overall and going above & beyond with the in-room washer/dryer - love it!

Business_and_leisure Self

8/10

Excellent

26 Nov 2024

Mark Franz

Location of property was nice. Room was a good amount of space. Complimentary breakfast was alright, food selection was simple. My only complaint was the street noise that you can hear loud even from the 31st floor. The noise isolation is not the best and you can hear all the sounds of traffic.

Leisure Family

8/10

Excellent

19 Nov 2024

Dionie

Helpful staff. Washer and drier available. Good water temperature and pressure

8/10

Excellent

09 Nov 2024

Floyd

Great staff

10/10

Exceptional

08 Oct 2024

Michael

Great location; right near Robinson's Galleria and quick ride to the airport. The hotel room itself was very spacious, clean, and comfortable. A great value for the price.

Business_and_leisure Partner

10/10

Exceptional

03 Sep 2024

Abdul

A nice clean hotel with friendly staff. The room was very big and comfortable.

Self

10/10

Exceptional

17 Aug 2024

Sharon

All the staffs of the hotel were very accommodating and helpful. We had a restful night and really enjoyed our 1 night stay in Citadines. The unit was also clean, tidy and spacious.

Leisure Family_with_children

10/10

Exceptional

08 Aug 2024

Nicole Marie

I had an overall great experience. The staff was very welcoming and accomadating. There was always someone at the door to greet us and open the door. There was always someone at the lobby to assist us. The breakfast every morning was delicious and I felt right at home staying here. It's also a great location for pick ups and drop offs as well as for any grab orders. They have elevator access as well as a wheel chair if needed to be taken up to the room. The room itself was comfortable and kept clean. I also took advantage of the spa services for facial and the staff was very nice as well. I would definitely recommend this place for others.

Leisure Family

10/10

Exceptional

21 Jul 2024

Tim

Staff was super friendly and they accommodated us when we had gotten there after check in. Room was beyond great... Had a full kitchen with pots, pans and utensils included. A very nice gym that I really enjoyed.

Leisure Partner

10/10

Exceptional

19 Jul 2024

Ma Fatima

Very kind and accommodating staff, room was clean and well maintained, location is great, close to shops, breakfast could be better, will stay again.

Leisure Family

10/10

Exceptional

30 Jun 2024

Jade

The best stay so far, staffs were very nice, room was clean and neat, everything you need in kitchen were provided, overall very satisfied.

Friends_and_family Family

6/10

Pleasant

05 Jun 2024

Peng Guan

Can be improved.

The room general cleanliness is ok but I think the cleaning service can be improved. Some items were not replaced (bathroom floor mat), soap, some not cleaned, cabinet door not closed after cleaning. Water ponding after shower initially as the water trap filter was clot but the maintenance person arrive soon to resolve it.
The swimming pool and gym was great.

Business

8/10

Excellent

04 Jun 2024

Ivy

Suited for city comfort

Leisure Self

10/10

Exceptional

06 Mar 2024

Alexander

Good repeat stay

A repeat stay for us – good aircon, good wifi, spacious, nice spa offering massages at reasonable prices on the 3rd floor, fairly good breakfasts, reasonably quiet (by Manila standards). Water dispenser in the room is much appreciated.

Business Partner

8/10

Excellent

10 Oct 2023

Wei Khen

Was upgraded to bigger room.

Business

8/10

Excellent

22 May 2023

jeng kang

The breakfast should have improve better.

Business Self

8/10

Excellent

19 Apr 2023

William Ford

The hotel was within walking distance of the office I was attending on business

Business_and_leisure Family_with_children

10/10

Exceptional

14 Feb 2023

Martin Paulo

Room was great

Very clean and affordable, they even upgraded us.
Thank you Citadines!!

Business Partner

10/10

Exceptional

13 Feb 2023

Thaddeus

My stay was over all great though tv and microwave were not functioning, they were replaced on a timely manner.

Self

8/10

Excellent

17 Dec 2022

Benedicta

I love that I can prepare my own healthier meals because it has all the cooking utensils I need and a stove. It may not be the hotel's fault but because there seem to be a construction in the back entrance, the walkway is not very safe (uneven curbs)

Business_and_leisure Partner

10/10

Exceptional

10 Dec 2022

Alexander

Comfortable

A comfortable option in Ortigas area -- spacious apartments, with drinking water provided. Good wifi, good spa onsite with reasonable prices, the restaurant is fine, earl check-in at 7 am was charged at half daily rate. The surrounding area can be a bit noisy.

Business Partner

10/10

Exceptional

29 Nov 2022

Hugo

Great place to stay.

Leisure Partner

10/10

Exceptional

21 Oct 2022

Dorothy

Courteous staff, clean property, spacious room. Beware noisy neighbors late night just my luck (thinner walls) but hotel immediately resolved. It appears their breakfast options also improved from past concerns, great coffee. I’d stay again for the value.

Business Self

10/10

Exceptional

04 Oct 2022

Johnny

Staff was accommodating and courteous

Leisure Self

8/10

Excellent

10 Sep 2022

Mary Jane

Walkable stores,free breakfast, security by entrance and back exits. Will stay again

Leisure Family

10/10

Exceptional

03 Sep 2022

aimee

staff are very nice and accomodating

Leisure Partner

10/10

Exceptional

30 Aug 2022

aimee

staff are nice. GIDEON is the best. not sure if i got his name right. will come soon. everyone is great

Leisure Partner

10/10

Exceptional

20 Jul 2022

KIAN SING

Very happy guest

friendly staff. Good service from check-in to check-out n house keeping staff are responsive n helpful.
Hotel facility n Environment is clean and well kept. Bedroom is good size n bed is very comfortable.

We enjoyed staying at Citadines Millennium Ortigas. Well done 👍
Will certainly return

Friends_and_family Family

4/10

Poor

08 Jul 2022

Verified traveler

Unlike Other Citadines Properties Around Asia

Many of the insects in the bathroom & in the room attached to this post. Killed 8 of them in one night. Bed was advertised as king sized & perhaps measurement wise, it was. But were actually 2 single beds stuck together & uncomfortably obvious. Hot water seemed time dependent in that in some showers, hot water lasted 2 minutes. Bathroom light was also flickering when we got in the room.

But what turned us off was the front desk respresentative. We asked if it was possible to get a quiet room, to which they assured us yes. Turned out to be beside the elevator & each & every ding, & all the folks congregating waiting to enter & leaving were heard. When we requested for a change in room, the same rep. said they had no visibility in room availabilities, that only housekeeping could say. They did not get back to us on this so we went back to the lobby to check on the status of our request. They eventually offered another room but was equally noisy as it was located in front of the main highway. We asked if there were any other options to which we got a “no” (Hotels.com indicated 8 of the same room available). We mentioned we’re willing to wait to be moved & the rep. said “sige po, gawan natin ng paraan” (“alright, we’ll make this work”). 2 hours later, Hotels.com’s listings showed no restrictions in availabilities at this point - nobody got back to us.

Kudos to Matt from concierge who seemed like a genuine guy - a refreshing contrast to their colleague.

Partner

8/10

Excellent

04 Jul 2022

Roland

all good

10/10

Exceptional

25 Jun 2022

Gene

The staff are very accomodating.

10/10

Exceptional

20 Jun 2022

felina

5 stars for citadines millenium ortigas

there are 2 entrances and if one has a car, one needs to pass by the back entrance along sapphire road to have access to B4 parking. there, a porter will meet you to help bring up your luggages. in our case, matt was already waiting there when we parked.
checking-in was fast c/o paul.
the 2BR/2 T&B unit was much much better than we expected! good layout, very clean! there was a jug of drinking water prepared. the kitchenette had enough plates, glasses etc for us. basic toiletries were provider - good smelling soap! aircons were working well.
breakfast at le gastro was hybrid - a la carte for main meal, buffet for bread, eggs, cereals, juices, fruits. i had american breakfast and the scones are the best i've ever tasted!!! really!!! the baked beans were also so good! staff at the restaurant were very accommodating, very amiable and very pleasing in looks and manners.
i later found out it is part of the ascott group and so i am not surprised with the good service and amenities!!!
we will book some other time again. 🌟🌟🌟🌟🌟

Friends_and_family Family

8/10

Excellent

21 May 2022

Verified traveler

The lobby feels a little bit old but the room I stayed in looks good. View from the room is good too.

Friends_and_family Family

4/10

Poor

24 Mar 2022

Brian

They had very restrictive policies about their pool (no outside guests are allowed to swim), and about the number of guests you could have anywhere. They had strange attitudes in general, as though their paying guests, and the food deliveries they may have come, and everything should be based on how they would prefer things happen, not on a happy experience for their clients (and they are not even all that polite about these things).

Leisure Partner

10/10

Exceptional

18 Mar 2022

Elizabeth Avillanoza

Wonderful property very clean and such an amazing staff. I was only looking to stay for a week in this property but I ended up extending two more weeks. They had some protocols due to COVID but they have to keep all their clients safe. I appreciate the extra work that they did to ensure everyones safety.The restaurant staff was also very amazing. I will be looking forward to staying in this property again when I'm in the Philippines. Thank you again for giving me such a wonderful experience.

Business_and_leisure Self

10/10

Exceptional

17 Feb 2022

Verified traveler

Very Happy

The room here is huge, modern, in great condition, and well equipped. The breakfast that is included is really good. They give you a menu to order from. The food is great quality and large (American sized) portions. Staff has all been great.

Partner

10/10

Exceptional

07 Feb 2022

Fairy

We loved this property. It was very clean and we love how there was a kitchen as well. The staff were very friendly and helpful. Location is pretty good, and the view outside our almost floor-to-ceiling windows was panoramic. We stayed here for mandatory quarantine purposes. The only thing though is there weren’t any pots, pans, knives and other utensils for cooking for preparing food. There were a few plates, 2 mugs, 2 saucers and I think that was it. There was no paper towel as well but we did bring our own. Usually, when we books studio apartments, these are already available in the room. Otherwise, will definitely stay here again.

Leisure Family_with_children

10/10

Exceptional

18 Jan 2021

Rafael

Citadines has never disappointed me. The quality of its maintenance and cleanliness is simply consistently outstanding.

Business Self

10/10

Exceptional

14 Mar 2020

Verified traveler

Staff were very accommodating. The location is great. Near big malls.

Friends_and_family Family

10/10

Exceptional

06 Mar 2020

Maria

The staff are friendly from front desk, doorman, housekeeping, nice and friendly massage therapist, the gym. Overall love the place and will definitely come back on our next vacation on 2021. Friends who came over and visit can’t believe there’s a gem in Citadines in the heart of Ortigas. My brother in laws And nephew who are first timer visitor to the Philippines were very impressed. Free parking, fresh linen daily per request, good heating system with washer and dryer bathroom for every room we stayed in a 3 BR. Accessible to shopping centers with tons of restaurants around to choose from.

Friends_and_family Family

10/10

Exceptional

21 Feb 2020

Ryan

Stay here every time I am in Manila. I like it because of the kitchenette in the room as it is nice to cook for myself and not eat out all the time. The staff are helpful and always smiling. Stayed one week in February 2020 before going to Bali then coming back. Unfortunately for me the were no vacancies on my return Feb 19-28 so had to go somewhere else which is a shame as i would have liked to stay here again. This speaks to the popularity of this Aparthotel. Breakfast buffet is good, plenty of options. I've stayed at other Citadines Properties and this property is still my favorite if your staying in Ortigas Center. Will stay here again if I'm ever back in Manila. Stay here in 2017, 2018 and 2020.

Leisure Partner

8/10

Excellent

18 Feb 2020

Pitimini

Property is good in terms of cleanliness and features BUT customer service is bad. Amenities in the room is incomplete. We still have to ask a lot of needed things like utensils, dish soap for our use in the room

Friends_and_family Friends

10/10

Exceptional

15 Feb 2020

Verified traveler

Very nice hotel. Great service staff. Location is a few minutes walk from Robinson. Many choices of food around the hotel.

Breakfast doesn’t have choices. Food are just ok.

Business

10/10

Exceptional

13 Jan 2020

Verified traveler

The room design is amazing and spacious.

Leisure Partner

8/10

Excellent

13 Jan 2020

Brenda

It’s in a good location. Staff are friendly, courteous and helpful

Leisure Family

10/10

Exceptional

01 Jan 2020

Jaime

Excellent Service

Very accommodating staff

Friends_and_family Family

10/10

Exceptional

11 Dec 2019

Verified traveler

Hotel’s location is close to everything. Cleanliness is excellent too

Leisure Friends

10/10

Exceptional

23 Nov 2019

Erwin

Bday Bash

Nice place with excellent service! A go to place.

Friends_and_family Friends

10/10

Exceptional

28 Aug 2019

Erwin

Staycation

Simply amazing!

Friends

8/10

Excellent

11 Aug 2019

Mylene

Good place

There’s mosquitoes in the living room .. other than that very spacious and nice room

Family

10/10

Exceptional

08 Aug 2019

Genie

I like the staff, they are very respectful and friendly. They respond fast when you request something you need.

For the breakfast I think they need to provide more original filipino food choices. Otherwise it is good.

Business_and_leisure Self

10/10

Exceptional

06 Aug 2019

Jyl

This Hotel Couldn't Get Any Better

I have tried and tried and tried and I cannot think of anything negative to say about this property or my experience. It exceeded my expectations. The location is amazing. The staff was attentive and helpful, anticipating my needs. The all-inclusive breakfast was delicious. The gym and pool area were helpful amenities. They have function rooms onsite available for booking. The room options and sizes varied, giving me choices based on my needs. When my GRAB app wouldn't work, the front desk staff arranged transportation for me. The room was perfect for my business needs. If you're looking for a hotel in close proximity to the airport, next to a mall and other shopping/eating establishments, and want a central location that is nice, Citadines Millennium in Ortigas is the perfect choice for you!

10/10

Exceptional

04 Aug 2019

Jyl

If you want top quality everything, stay here!

If I could rate this condo-hotel 1 million stars, I would. I cannot think of one negative thing about it. The location in Ortigas is easy to find and easily accessible. It is located next to a big mall, a McDonald's, a convenience store, and other convenient areas. The staff is incredibly service-oriented, always helping at every turn. I booked the 3-bedroom condo and it was INCREDIBLE in all caps: three bedrooms, four beds, two kitchens, three bathrooms, washer/dryer, living/dining room, and amazing views. I loved, loved, loved the included breakfast buffet, which was delicious. The pool was nice. The gym, though not as airconditioned as we would have liked, was still great for working out. When we had a challenge with the washer, we asked the front desk to send the maintenance person to fix it and he arrived before we had a chance to even get back to our room from the front desk (super responsive). The value for the money was nothing short of amazing. Best experience ever! (PS: The showers were awesome too!)

10/10

Exceptional

02 Aug 2019

Rick

Friendliest staff! The restaurant buffet and menu were really outstanding

Leisure Family

8/10

Excellent

24 Jul 2019

Matthew

Decent place but not brilliant

This hotel is decent but not up to the standards for the other citadines properties in manila.
Breakfast is low quality and the hot options are nearly always cold.
Location wise its a fair walk to the biggest mall but there is a good one near by.

Partner

6/10

Pleasant

13 Jul 2019

Verified traveler

ok for weekday stays

The positive is the hotel is fairly clean and comfortable. The bad part is there are groups of people EVERY weekend that clog up the elevators, restaurant, swimming pool, breakfast. Also the free breakfast and not free room service are horrible.

6/10

Pleasant

09 Jul 2019

Verified traveler

dont understand all the positive review

Hotel is clean, but really noisy from traffic. Hotel was empty yet they would not provide a quiet room for some unknown reason. Pretty irritating and ended up checking out early.

10/10

Exceptional

06 Jul 2019

Jeff

Ortigas

Great value here. Exceptional service. Great accomodation. Great location. Dislike 2 single beds made into a queen. There is a noticeable difference in overall sleep comfort was too tired to request a different room. Despite that I definitely recommend!

8/10

Excellent

05 Jul 2019

Verified traveler

not bad for a short stay

Overall hotel is good. had a few issues when was there such as power going out an elevators not working. Also street noise. Hotel clean and service good.

8/10

Excellent

23 Jun 2019

Verified traveler

Property was clean and modern, slightly smaller rooms but beds were comfy with lots of pillows. Breakfast buffet was good and the staff were friendly. Welcome area was small and the pool was small but otherwise the place is good for the price.

Friends_and_family Family