Name: Thon Polar
Address: Gronnegt. 45, Tromso, 9008, NO

10/10

Exceptional

31 Jul 2026

Coral L

Good location. Quiet and a few blocks from the docks. Nice breakfast buffet.

10/10

Exceptional

24 Jun 2026

Kent

Very nice property. Great central location, but also quiet. Clean room, good lighting, mini fridge, coffee & tea in-room. Very comfortable lobby with coffee/tea. Breakfast was good. Great staff all around.

Friends_and_family Friends

8/10

Excellent

10 Jun 2026

Gary

The room and hotel were very clean and the staff was very helpful and friendly. It’s pretty basic and the rooms are relatively small, but well located in town and worked well for us to spend a night before getting on a cruise.

Partner

10/10

Exceptional

30 May 2026

Debajeet

Staff of this hotel are super helpful. They changed my room to one with a nice view on one request and additionally provided a packed breakfast as I was leaving at 6 in the morning. Breakfast served in the hotel is very nice.
The room was very small and the bathroom super small. For two nights it was not a problem .

Family

10/10

Exceptional

25 May 2026

Hannah

The room was ideal for a short stay. The staff accommodating and the food ample. The lift was broken requiring quite a climb to the top floor but it was actively being repaired during our stay.

Partner

8/10

Excellent

25 Mar 2026

John

Very helpful staff. Location good for most events.

10/10

Exceptional

21 Mar 2026

Joshua

Very friendly and accommodating staff. The breakfast buffet is amazing

Friends_and_family Family

10/10

Exceptional

15 Mar 2026

jason

Really great location, brilliant breakfast that sets you up for the day, the breakfast was from 6-10am, so if you've been out late chasing the lights then you can still have a bit of lay in and get breakfast a bit later. There's a free coffee machine in the comunal area along with some games to pass the time away if needed. Just a 2 min walk from thd red airport bus pickup and drop off point. Roomx were spacious enough for the 2 of us for 4 nights. Yes we would recommend this hotel

Partner

10/10

Exceptional

09 Mar 2026

Jose Antonio Rey

the hotel price/quality was above expectative.
The staff were lovely

Friends

10/10

Exceptional

07 Mar 2026

Diane

Not needed

10/10

Exceptional

03 Mar 2026

andre

Very nice hotel with excellent breakfast. The only issue is that the walls are very thin and you hear your neighbours. Not cool when you are awaken at night because your neighbour is talking on the phone.

Self

6/10

Pleasant

23 Feb 2026

Kacey

Smallest hotel room I’ve ever been in!

10/10

Exceptional

18 Feb 2026

Stephen

The service from start to finish was excellent- we were delayed and arrived 2 hours after our expected arrival. Greeted by friendly warm staff. Nathan was extremely attentive and helpful. He went out of his way to ensure we made the most of our trip. The room and and breakfast was spot on and met our high expectations. Ideally located in central Tromso.

Partner

10/10

Exceptional

08 Feb 2026

Lewis

Yes

Leisure Partner

8/10

Excellent

08 Feb 2026

Marguerite

The room wasn't very clean, the cleaners came around once before 9am and if you had do not disturb up they didn't come back, just left a bag of towels. Breakfast buffet was good, it would be nice for the hot food to be hotter. Breakfast staff very nice. Front desk staff some nice , some not so nice.

Partner

4/10

Poor

06 Feb 2026

Anirudh

Very basic room , it was unclean . The staff who checked us in not helpful at all . The one who checked me out was helpful and nice .

Food smell in the room

Very expensive for the kind of hotel . Better places in tromso

Leisure Partner

10/10

Exceptional

03 Feb 2026

Meir

Excellent location, large and tidy rooms, excellent service, excellent breakfast.

Partner

10/10

Exceptional

01 Feb 2026

Rahul

The lady at the reception when we checked in was extremely helpful and really lovely. Comfortable rooms, and fantastic breakfast - much better than I expected. The lounge and gym were great too!

Leisure Friends

10/10

Exceptional

31 Jan 2026

Samantha

Room was spotless and staff very helpful and friendly and breakfast was very good and a great location.

Leisure

8/10

Excellent

29 Jan 2026

Alyssia

Very conveniently located hotel, a the breakfast spread was excellent!

Leisure Partner

8/10

Excellent

25 Jan 2026

Yin Fei

Great location with shops and restaurants close by. Staff are friendly and helpful. Good breakfast. Room was clean . Overall we had a pleasant stay.

Leisure Partner

10/10

Exceptional

23 Jan 2026

Lynn

breakfast excellent

Leisure Partner

10/10

Exceptional

20 Jan 2026

Christian

Excellent all around! The rooms were functional and clean; staff were friendly and helpful; and the breakfast was absolutely phenomenal!

8/10

Excellent

15 Jan 2026

Sarah

Breakfast was great. Lots of choices of different types of breakfast, lots of it available, fresh and good quality.

Leisure Partner

10/10

Exceptional

08 Jan 2026

Mark

Friendly helpful staff. Great value hotel. Would definitely use a Thon hotel again.

Leisure Partner

8/10

Excellent

07 Jan 2026

Maurizio

They arranged our room for two when in the beginning was booked for one.

8/10

Excellent

02 Jan 2026

Rachel

It was a good location and very warm. Price includes breakfast and if you don’t need breakfast one date because you leave before 7am they won’t give you a refund and it is £23 per person. They offer a takeaway breakfast instead which was juice, fruit and a sandwich so not really very good for the price. A refund would have been better.

Leisure Family

10/10

Exceptional

30 Dec 2025

Huei Yin Hazel

Excellent location to stay in, just behind Main Street and everything is walkable from the hotel.

Leisure Family

2/10

Poor

26 Dec 2025

yi

Room was isolated and inaccessible. The room was far from lift and required us to carry 3 20kg+ suitcases and multiple bags up an extra two fleets of stairs to reach. We broke one of our suitcases wheels trying to carry it up. We asked hotel staff for help after they told us no room exchange was possible and they dismissed us saying “just empty out the suitcases to make it lighter and make a few trips” then we were told they wouldn’t help carry because “it’s not part of Norway culture”. Then upon checkout we asked for a later checkout as we realised the bags took a longer time to take down and were only given an extra 10 mins which didn’t cover mutiple trips. My little sister can’t carry heavy weight and my mum who has has ops back surgery was super concerned with the heavy lifting. Unacceptable service. Breakfast was lacking in variety too, and the room linen had minor stains and bathroom was old too. Corridors were had to navigate and seemed unclean due to carpeting.

Leisure Family

10/10

Exceptional

20 Dec 2025

Maria Lisabeth

I had an amazing stay! Great breakfast and excellent location. The room was also very comfortable and clean.

Leisure Partner

10/10

Exceptional

18 Dec 2025

chris

Highly highly recommended. Great location, friendly staff and great food.

Leisure Partner

10/10

Exceptional

18 Dec 2025

chris

Incredible location, friendly and helpful staff and two back to back nights of the Northern Lights dancing across the Tromso skies. Highly recommended. Egon, the restaurant is fab. The Pizza buffet before 6pm is exceptional.

Leisure Partner

10/10

Exceptional

18 Dec 2025

Keenan

Great hotel. Great location

6/10

Pleasant

13 Dec 2025

Cathleen

This property was extremely dingy, dated, and dirty. Hallway carpets and walls were old, and as such, looked filthy, despite what appeared to be staff’s best efforts. The lighting was depressing and dismal. Our room had stains on the curtains, streaks of wet marks down the walls, and hair in the sink when we arrived. Shower was a nightmare—way too small (despite there being a huge, empty, useless space adjacent to it), nowhere to put toiletries when showering, and guaranteed flooding across the bathroom floor when you opened the shower door to exit. Square, sharp soap dispenser in shower sliced open my shoulder when I bent down to grab something that had fallen. While online photos show the layout of the room accurately, they don’t reflect the condition of it. Reminded me of a dorm room last updated in 2001. On the plus side, the staff was extremely pleasant and the complimentary breakfast buffet was surprisingly amazing—perhaps better than any breakfast I’ve ever had at a hotel. Fresh, prepared directly in front of you, with a massive assortment of items. All in all, we were extremely disappointed in this hotel considering the price. It was slightly cheaper than other properties in the area, but given the choice again, we would have paid more to be elsewhere.

Friends_and_family Friends

8/10

Excellent

05 Dec 2025

Adam

The breakfast was excellent! Hot food, cold meats and cheeses and a good variety of fruit and pastries. First class for the money

10/10

Exceptional

22 Nov 2025

Peter

Excellent breakfast.

Business Self

10/10

Exceptional

22 Nov 2025

Heather

We absolutely loved this hotel - our favourite in Norway so far. The breakfast is excellent. The staff go above and beyond, and the rooms are very clean. We really enjoyed our 3 night stay here, and would definitely come again.

Leisure Family_with_children

8/10

Excellent

21 Nov 2025

Sarah

The breakfast is fantastic. Rooms are not big but clean and have everything you need.

8/10

Excellent

15 Nov 2025

Jeanine Michelle

Room was great
In size and comfort, breakfast brilliant and staff helpful, the water for shower could be hotter (just about warm bordering cold). Hotel is in a great location and easy to reach anywhere in tromso

6/10

Pleasant

10 Nov 2025

Lindsey Anne

The rooms are well decorated and spacious. The bed was comfortable. The pull out sofa beds are hideous and whenever someone rolls over in the night the sound of springs keeps you awake. The facilities amount to a lounge with free tea and coffee (and water) which are the bare basics. The staff were pleasant enough but none of our issues were resolved. They couldn’t give us a spare pillow which is a hotel basic. The plug in the bathroom sink didn’t work so we could not fill a sink to wash faces or shave. Again, a basic. The restaurant attached to the hotel serves expensive but basic food. That was cold!

Leisure Family

10/10

Exceptional

01 Nov 2025

Phillip Derek Neil

The hotel is in a perfect location. Our room was excellent. The staff were helpful and pleasant. The restaurant next door was convenient.

10/10

Exceptional

12 Sep 2025

Lynn Theresa

Amazing hotel and caring staff, informative and incredibly knowledgeable. Hotel,is clean and breakfast is amazing! Central to most places and easy to get around. Thank you

Leisure Friends

10/10

Exceptional

16 Jun 2025

Simon

Great base to stay at when visiting Tromsø.
Wonderful breakfast selection.

Partner

10/10

Exceptional

08 Jun 2025

Sherry

Fantastic stay at Hotel Thin Polar in Tromso. Conveniently located near good restaurants, museums and sites. The hotel staff is very friendly and helpful with extra information about transit and directions around the hotel. The room is efficient, clean, bed comfy. Hotter water in the shower would have been exceptional but adequate as is. The breakfast buffet is amazing!! Full board of every kind of breakfast wanted, both Norwegian and other cultural fare, including a very good array of gluten free food. I highly recommend Hotel Thon Polar.

Partner

8/10

Excellent

31 May 2025

Heidi

The room was comfortable. The staff was very nice, except the TV in my room was \"on\" (grey light)..the remote would not work to turn it off, and I could not access the plug. The receptionist tried to fix it, but couldn't then she called the maintenance who never showed up. I asked about it 3 times, but it was never resolved. In fairness I could have moved to a different room but did not.

The white out curtains left big verticle streaks of light. ( a little challenging to sleep in the mignight sun).

The buffet breakfast was outstanding!!! wonderful staff!
Location is excellent. Very Friendly receptionist staff. Lobby/ salon is comfortable, with free coffee and a great shuffleboard table.

I would definitely return to this hotel, but would insist on moving to a different room right away if there were any issues.

Business_and_leisure Family

10/10

Exceptional

28 May 2025

Pinhas

Highly recommend

We were at the business room and it was excellent
The breakfast was delicious and the location is perfect

Partner

6/10

Pleasant

14 Apr 2025

Marie

Hotel was bare minimum. Small shower. Carpet was dirty and old. Rooms need to be updated.

Restaurant had delicious food.

Leisure Family

10/10

Exceptional

28 Mar 2025

Aruna

This is a very nice hotel. The rooms/beds were comfortable, and the front desk staff were very helpful. We would definitely stay here again.

Leisure Family

8/10

Excellent

24 Mar 2025

EDWIN KEE CHEONG

The room is on the small side, however Thon group of hotels that boasts to have the best breakfast spread in Norway definitely holds some truth to it. Throughout my many hotels stay in Norway, I found their breakfast to be the best so far.

Reception was friendly albeit check-in was a little slow due to only 1 person attending to multiple customers.

Leisure Partner

10/10

Exceptional

22 Mar 2025

Arti

Really great value for money. Breakfast was great. There's free coffee with Nespresso pods in the area just off reception. All the staff were super helpful.
Rooms are basic but comfortable and clean.

Leisure Self

8/10

Excellent

20 Mar 2025

lynn

only stayed for 1 night due to cancelled flight checked in after midnight was extremely expensive for a tiny room with a very small double bed. would not recommend staying for more than 1 night.
breakfast was good

Leisure Partner

10/10

Exceptional

19 Mar 2025

Andrew

Really liked the shuffle board.

Leisure Partner

10/10

Exceptional

18 Mar 2025

Jonathan

The property is in a great location right in the centre of Tromso. Rooms are clean fresh and warm. The breakfast selection was amazing with loads of choice. Would definitely stay there again in the future

Leisure Partner

10/10

Exceptional

27 Feb 2025

Joanna

Fantastic!

I'm a single woman with a 10 year old son and we had a wonderful time here. The staff were so friendly and helpful. The beds were super comfy, the room was lovely and warm. The quilts were really good quality down and little things like that make all the difference!
My son and I loved the breakfast, a great variety to choose from. My son is really fussy so that's a massive compliment.
The hotel was impeccably clean and I loved the body lotion in the rooms.
The staff made the hotel amazing, it was good without but the friendly staff who couldn't do enough to help, really made our holiday. Thank you all at hotel thon polar. We had an amazing holiday and I hope to come back later in the year!

Friends_and_family Family

10/10

Exceptional

27 Feb 2025

Ori

Very friendly staff and clean, comfortable rooms. Enjoyed our stay.

Friends_and_family Family

6/10

Pleasant

24 Feb 2025

anthony

Small rooms, lack of storage space

The hotel is fine, but has problem: the rooms are very small and there is not really much space to put suitcases. Tricky, as there's not much storage, and they don't fit under the bed. As two people with two suitcases we found it very difficult to organise stuff.

Partner

8/10

Excellent

22 Feb 2025

Mary

This hotel was a perfect location for exploring the city of Tromso… Easy access to everything that you needed. Rooms were quite small, but we were able to manage just fine. Breakfast was delicious and staff was friendly and helpful.

Leisure Family

10/10

Exceptional

21 Feb 2025

Stuart

Great property. Excellent rooms and breakfast.

Leisure Family

10/10

Exceptional

15 Feb 2025

Melissa

Great hotel in the city centre, close to everything. Staff were helpful and breakfast buffet was fantastic!

Leisure Family

6/10

Pleasant

15 Feb 2025

PETER

Would not stay here again. Despite asking at reception if our room would be cleaned, it wasn’t. So we had to request clean towels. Also there was no hand soap or shower gel, it simply hadn’t been topped up enough. Breakfast is very good to be fair but the hotel is poorly managed. There’s a coffee machine by the reception area which I thought was a bonus but 1) no milk and when I asked for it they didn’t have it and 2) stacks of dirty cups just left there not cleaned away. Hotel rooms are tiny, it big enough to open your case unless it’s on the bed. Location is good. But I wouldn’t stay again, the basics like cleanliness and housekeeping have put me off

Leisure Partner

6/10

Pleasant

10 Feb 2025

Verified traveler

Not great, very average stay!

Friendly staff, good breakfast and that's where it kind of ended for us.

Our room was located on the 2nd floor on the road side and it was super noisy. The windows are not even double glazed which means you can hear everything coming from the street level. In addition, the room noise insulation is very poor, we could hear all sorts of noises coming from other rooms. You can tell that it's an older hotel they tried to revamp but they didn't do a great job.

Regarding the cleanliness of the room, it was quite poor too. The sink was not draining well so we would find yellow water that had returned from the almost blocked pipes, every morning. Additionally, the floor had not been moped for a long time since there were layers of dust under the desk and other areas of the room.

Overall, for £230 a night we were very disappointed by the state of the double room we stayed at.

Partner

6/10

Pleasant

06 Feb 2025

Erica

Not once did anyone ask me how my stay went, and the internet TV didn’t work. I notified two staff persons of this. One said “check in with us tomorrow” and so I did. The second affiliate was kind enough to come up to my room to troubleshoot but upon concluding the port was broken, “they’d send a technician.” I never heard anything about it again. This hotel was very expensive for such poor service. It would be advisable to spend just a bit more at a more reputable brand such as Radisson.

Leisure Self

10/10

Exceptional

01 Feb 2025

JOSEPH

The staff was friendly and very helpful, especially when we attempted to speak Norwegian. The complimentary breakfast was amazing, with a variety of different food items and drinks to choose from. No complaints. This place is excellent!

Leisure Family

6/10

Pleasant

19 Jan 2025

Alex

Good and bad

First trip to Tromso, great breakfast and good food staff, cleaning staff weren’t. We were missed in our clean one day and no towels were replaced on another, this was an inconvenience and a disappointment given the high cost to stay here. Unfortunately we will not return.

Partner

10/10

Exceptional

13 Jan 2025

Joshua

Very good

8/10

Excellent

11 Jan 2025

Julio

Good location. Spacious room. Great breakfast.

Leisure Family

10/10

Exceptional

03 Jan 2025

Erion

Good service

Leisure Family

8/10

Excellent

03 Jan 2025

NICOLA

Everything was lovely

Leisure Partner

10/10

Exceptional

02 Jan 2025

Verified traveler

The young woman at the front desk was super helpful when we arrived in a panic, having lost our other accommodation during the holiday due to bad weather. So appreciated her help!

Friends_and_family Family

8/10

Excellent

28 Dec 2024

Elia

We got to the property at around 3:30 and the room was not ready yet. We waited in a lounge room that has games and free coffee. The property does not have parking, so you have to use public parking about 30.00 USD a day. The breakfast was so crowded we did not stay. The shower was very small, kept hitting the glass doors. The room was spacious, I never found the TV remote. And the room was clean. There are two elevators, if you are bringing many bags use the second one not the first one by the stairs that is very small. Hotel is close to many stores and shops. It was quiet not noisy at all.

Leisure Family_with_children

10/10

Exceptional

15 Dec 2024

FRANCIS

Very friendly staff and good breakfast

Leisure Self

10/10

Exceptional

11 Dec 2024

Mark

Hotel very good value
Noise from main road outside front of hotel from early hours disturbed sleeping

Leisure

10/10

Exceptional

08 Dec 2024

Kim

We had a fantastic stay at Thon Polar. The room was spotless and spacious, staff were very helpful and the breakfast spread was phenomenal. We’ll definitely be back!

Leisure Partner

10/10

Exceptional

04 Dec 2024

Purav

Excellent service and location

Leisure Family

6/10

Pleasant

03 Dec 2024

Richard

Centrally located, clean and spacious.

Our room was a bit noisy due to it being above a shop that had music on from 0800. Breakfast was good selection but overcrowded due to tourist groups.

Leisure Family

8/10

Excellent

30 Nov 2024

Helen

Great location in central Tromso. Fantastic breakfast including a great choice of gluten free items. Lovely lounge area with free coffee, great as a spot to chill out after room check out or while waiting for transport.
Room was very comfortable and cosy. Lovely modern bathroom with a nice selection of complimentary toiletries. Only criticism of our stay is that the shower was not very powerful and the water temperature was too cool for our liking, other than that everything was great.

Leisure Partner

10/10

Exceptional

24 Nov 2024

Kristen

The hotel is in a great location, easily walkable to everything Tromso has to offer. Our room overlooked the main stretch but it was still very quiet. Heated floor in the bathroom was a big plus. Breakfast was plentiful. Would stay here again.

Leisure Partner

6/10

Pleasant

24 Nov 2024

Judith

Great position, rooms tired and small. No safe in room.
Expensive for amenities offered

Friends_and_family Friends

10/10

Exceptional

23 Nov 2024

Verified traveler

Perfect

Excellent 5*

Friends_and_family Friends

10/10

Exceptional

20 Nov 2024

Verified traveler

Nice room and good breakfast and nice staff. I will stay here again

10/10

Exceptional

19 Nov 2024

Sue

Very clean, centrally located, excellent breakfast

10/10

Exceptional

15 Nov 2024

Jesus

Staff was very helpful. Only wish that good coffe was available in room.

Leisure Self

10/10

Exceptional

11 Nov 2024

Liga

Brilliant

Very clean hotel, our room had double bed and sofa bed which pulled out converts into double bed again, mattress on it just superb. Breakfast outstanding with choices and and the cherry on the top they had all different ginger shots and chia seed concoctions. Staff very friendly.

Friends_and_family Family

10/10

Exceptional

05 Nov 2024

Bingqian

So nice!! Loved it! Perfect for a transitory stay for a night. Very comfy and staff was really nice and gave me a late checkout which was really appreciated! Would stay again!

Leisure Self

10/10

Exceptional

17 Oct 2024

Deanna

The room was big and clean and it was so close to everything! Free breakfast was awesome. Note that it does not have laundry like it states in Expedia. Shuffleboard and a few board games in the lounge area.

Leisure Family_with_children

10/10

Exceptional

05 Oct 2024

Nicole

Great find

The resort was perfectly located in the city center. Easy to walk around. Staff was friendly. The breakfast was very good and filling with many options. The attached restaurant was also nice.

Self

10/10

Exceptional

24 Aug 2024

Jane

Parking was not easy to understand didn’t know wether we had paid as we did not get a ticket from the machine

Leisure Partner

10/10

Exceptional

10 Aug 2024

Leon

Loved the decor. I was originally put in a room with windows that could not be opened but was moved to an alternate room after talking to receptionist.

Leisure Self

10/10

Exceptional

25 Jun 2024

Andrew

Nice hotel

Good location, walking distance to public transit, restaurants, shopping, grocery stores and museums.
Helpful staff. Marvin at reception and Alina in the restaurant at breakfast particularly friendly and welcoming.
Good sized room ( paid for a larger one), clean linen and towels, comfortable bed, warm duvet. Bathroom a good size, surprising for our experience in Scandinavia. Lots of storage.
Breakfast has a wide variety of foods, including smoked salmon. Bread was really, really good. Lots of fruits.

Great stay overall. Tromso is an interesting city.

Partner

10/10

Exceptional

19 May 2024

Adam

ABSOLUTELY IMPECCABLE. DON'T HESITATE - JUST BOOK!

From the moment I walked in the door, this hotel surprised and amazed me. The hotel smelt so lovely as soon as I walked in the door. New recruit Martyn was smiling behind the counter when I arrived and went way over and above to give me so much information about the hotel and the surrounding area. He looked absolutely dashing and obviously takes a lot of pride in his uniform and his position with this hotel. A true professional who was kind, courteous and obliging. Not sure how old the hotel is but it looks almost brand new. Rooms were absolutely spotless and incredibly comfortable and well appointed with lovely attention to detail. My bathroom was incredibly large with a very generous sized shower recess - it even had a heated floor! The bed was incredibly comfortable and tea/coffee facilities were in the room as well as a fridge. The hotel is in an excellent, quiet and safe location right in the heart of Tromsø. On the ground floor, there is a guest lounge room with a free coffee machine complete with coffee pods of many varieties. There are also games to play. Breakfast was absolutely amazing with so much to choose from. My only regret was not staying longer. This is by far one of the absolute best hotels I have ever stayed in and I highly recommend it without hesitation. You'll love it!

Self

8/10

Excellent

03 Apr 2024

Elizabeth

We enjoyed our stay very much. The location was super convenient. The room was very nice. The breakfast buffet was amazing!!
Our only issue was that the room was not always restocked with cups and such. And there was a couple days that we didn't have the cleaning crew didn't come in and do the whole turnover.
But, overall the hotel was clean and we would stay there again!

Leisure Family_with_children

10/10

Exceptional

01 Apr 2024

Lindsay

Nice stay

Spent a nice day transitting through Tromsø. It’s a lovely city.

Partner

10/10

Exceptional

30 Mar 2024

Gerardo

The staff was great! Easy check in and out. Facilities were amazing! The hotel was in close proximity to most every point of tour meeting point.

Leisure Self

10/10

Exceptional

23 Mar 2024

Cheryl

Fantastic stay

We had such a great 6 night stay here and the staff was fantastic. The breakfast was amazing every day. The room was very comfortable. They secured a taxi for us ahead of our airport departure even tho our last 3 nights were at a VRBO. Close to everything you need and in the city center.

Friends_and_family Friends

8/10

Excellent

06 Mar 2024

Susan

Nice large room with space to put our clothes. It was nice to have a safe. The large light by the door was not working when we arrived on the Saturday afternoon so I reported it to reception. The room was obviously not checked properly beforehand to check everything was working and correct. On the Monday we had the do not disturb sign on the door as was not well. Tuesday maintenance said they had fixed it but it still was not working. I was not sure why maintenance lied about fixing the light when they didn’t. Wednesday it was fixed but only went on if the light by the bed was switched on. We put the towels in the correct place on Tuesday to be changed and they never got replaced so I had to ask reception to change them. Thursday a pillowcase was left on the settee and no clean one put on the pillow that was left on the floor. The bathroom was set at 30 degrees which was very uncomfortable. The only place to plug the kettle in was either crawling on the floor to the plug under the table or balancing the kettle on the round pouffe by the bed. A health and safety hazard. I had to ask for more hangers as there were only 7. We were there for a week. The road noise was very loud 24/7 as the windows do not lessen any noise plus the cars have the winter tyres on which are louder anyway. Had to wear ear plugs but still got woken up every night by the noise. The buffet breakfast was very nice.

Leisure Partner

8/10

Excellent

02 Mar 2024

diane

Excellent breakfast - wide variety and good quality

Leisure Family

10/10

Exceptional

28 Feb 2024

Aviv

Excelent location. Very good breakfast. Very good service. Our room was quite dirty. Problem fixed after we reported it.

Partner

6/10

Pleasant

28 Feb 2024

Benjamin

Didn't accommodate special requests, overalljustok

We ask for a room with a view as it was our daughter's 1st bday. We've got a room on the 2nd floor even though there are 6 which is a shame. There were lots of hair left in the shower floor but otherwise room was clean. It's a bit dated, clearly a cheaper Tromso hotel. We stayed in thor svolvaer before thor Tromso and had much better experience.

Friends_and_family Family

10/10

Exceptional

20 Feb 2024

Enrico

This place is great. It's located in the very centre of city and close to everything you would see. The staff is great, the rooms are confortables and the breakfast is rich and high quality.
Highly recommended.

Leisure Family

10/10

Exceptional

15 Feb 2024

Vincent

This was a great place to stay as they have great breakfast every morning a very friendly staff. Everything is walkable no need for transportation.

Leisure Family