Name: NOI Casa Atacama
Address: Tocopilla 8E, San Pedro De Atacama, 1410000, CL

10/10

Exceptional

29 Jun 2026

Bertrand

Particularly loved the food of the restaurant.

Partner

10/10

Exceptional

04 May 2026

Yuk Ping

The room is very clean, but breakfast is only ok, as there is some flies, I think they try their best for that.

Partner

8/10

Excellent

23 Apr 2026

Mee

Very close to the town and very quiet. I assume all the swimming pools are not heated. I would give 5 stars if the pool is heated.

Partner

10/10

Exceptional

29 Mar 2026

Davis

An excellent stay with a helpful staff that arranged all of our excursions around San Pedro.

Partner

10/10

Exceptional

24 Mar 2026

Gerard

Very nice room

Friends_and_family Friends

8/10

Excellent

10 Mar 2026

Jeffrey

Breakfast

10/10

Exceptional

18 Feb 2026

Jay

Location

10/10

Exceptional

09 Feb 2026

SUSMITHA MARRI

all good.
Great service!

Leisure Family

10/10

Exceptional

28 Dec 2025

Kitiwan

We had a very good stay. They are very accommodating and efficient.
Location is good, close enough to the main st but far enough from the noises. Only thing is there’s no AC which might be typical for the region. They give you a fan which solves the issue. Overall, it’s very good .

10/10

Exceptional

06 Dec 2025

Kristi

Really nice hotel and the staff was amazing! Would definitely stay here again!

Leisure Friends

8/10

Excellent

05 Dec 2025

Alejandro Rojas

We didn´t have time to try the breakfast; rooms do not have AC but are very confortable and clean. Pool area can be improved.

10/10

Exceptional

30 Nov 2025

Jasvir

Andrea was super nice at front office

Leisure Family

10/10

Exceptional

23 Nov 2025

eugenio

Big rooms, good restaurant; extremely helpful and accommodating staff! Made us feel like home away from home! Special thanks to Endri in the restaurant and the pool!

Partner

10/10

Exceptional

08 Nov 2025

Patrick

Great room. Comfortable and great service. Well located close to the center of town. Pleasant and helpful staff. Arranged for us some amazing excursions. We had a great stay. Thank you!

Friends_and_family Family

10/10

Exceptional

07 Nov 2025

Giovanna

Beautiful
And very clean and magnificent breakfast

10/10

Exceptional

31 Aug 2025

Danish

Clean, quiet, good food and staff that are friendly and a pleasure to interact with. I loved visiting San Pedro and Noi Casa Atacama was part of the unforgettable experience, hope to visit again someday.

Leisure Family

8/10

Excellent

17 Jul 2025

OLVIN

Good stay in San Pedro de Atacama

The hotel is a good option in San Pedro de Atacama. It is convenient walking from the main street in the town. The hotel has not parking, so you need to park in front of the hotel or around.

The food at the restaurant is just ok.

The only inconvenient we had was in the 2nd morning, when we arrived at 07:00 am to the restaurant to take the breakfast. We were informed the night before by the person in charge of reception that the breakfast started at that hour. However, on sunday and holidays the breakfast begin at 07:30 am. That 2nd morning was a Holiday.

The person in charge of the restaurant (a man that I do not remember the name), SCOLDED me and my wife for being early on a Holiday, treated us like ignorant that cannot follow instructions. We felt very uncomfortable and we did not allow that man to serve us for the rest of the stay. We know service is not the best in Chile, but scolded people is even worst than a mediocre service.

Partner

10/10

Exceptional

25 Jun 2025

RYAN GUOHONG

Nice place to stay in San Pedro de Atacama

2/10

Poor

18 May 2025

Monica

The facilities of this hotel are broken and dirty: jacuzzi, pool, pool bar and sauna. Thus, the pictures advertised are not current and inaccurate. We have complained about it on arrival day and everyday after, which we have documented in writing and have pictures everyday to substantiate. The hotel manager told us to write her the email once again at the end of our stay. Only to replied that she has not heard any complaints and have offered us alternatives when we were at the hotel. This is 100% untruthful. Not maintaining your hotel is one thing, lying about it afterwards and hiding facts are another. Stay away from such unethical business.

Leisure Partner

10/10

Exceptional

27 Feb 2025

Kuan Hsiung

Friendly staff, quiet and comfortable setting, spacious room.

Leisure Family

10/10

Exceptional

25 Feb 2025

Kuan Hsiung

Excellent reception from front desk

Leisure

10/10

Exceptional

25 Feb 2025

Gail

Excellent room- lovely design- easy access to town

10/10

Exceptional

07 Feb 2025

Verified traveler

Highly recommend

Amazing service and very nice amenities and Restaurant.

Self

10/10

Exceptional

05 Feb 2025

Naomi

Perfect stay in San Pedro

Great hotel for a few days R&R after a very busy few weeks traveling. Pool area is small, but not overcrowded. Breakfast was good and very good coffee. The staff could not have been more helpful, especially Sebastian on the front desk who went above a beyond to help us! Thank you Noi Casa Atacama for a lovely stay.

Partner

10/10

Exceptional

01 Jan 2025

Michael

Great Stay

We had a wonderful stay for three nights over New Years. All of the stay were very helpful and bilingual. The location of the hotel we excellent, just a short 3-5 minute walk to the center of town, very convenient. All of our meals were great, the room very clean and the WiFi worked throughout. We had a great stay.

Partner

10/10

Exceptional

15 Dec 2024

Jesper

A great choice to staying you want a comfortable hotel with a great pool and spa courtyard. I’m an Expedia platinum member and this hotel was listed as a VIP perk hotel. Indeed, the hotel upgraded me from a delux room to a suite. A bottle of red wine and a cheese board awaiting in my room. Great hotel.

Business_and_leisure Self

10/10

Exceptional

14 Nov 2024

Annie

Peaceful, clean, great stay!

Business Self

10/10

Exceptional

30 Sep 2024

Peter

It’s amazing to have a swimming pool inside the hotel.

Leisure Self

10/10

Exceptional

27 May 2024

Laura

Great facilites and location.

Leisure Family

10/10

Exceptional

28 Apr 2024

Gail

Very convenient to main area of town. Extremely helpful staff which caught a flight mistake I made. Arranged a wonderful private tour and airport transfers for us. Exterior property needs some attention. Highly recommend.

Leisure Partner

10/10

Exceptional

20 Apr 2024

Amit

Excellent infrastructure, excellent service

Leisure Family

8/10

Excellent

13 Mar 2024

LIJUN VERONICA

Staff gave wrong directions and bad advice.. wasted our time driving to the hot spring during mid day where we even see it.

Hotel was good for location and generally clean.

Leisure Partner

10/10

Exceptional

29 Feb 2024

Kadambari

Fantastic facilities and amenities, and very helpful staff. They upgraded our room and offered VIP amenities automatically. Excellent breakfast and great food at Casa Paniri, their in-house restaurant. Absolutely loved their complimentary coffee and tea station for guests. Beautiful rooms and even the crib for the baby was really nice. Would be nice if they could provide an electric kettle in the room upon request to make sterilizing baby bottles easier.

Leisure Family_with_children

10/10

Exceptional

26 Feb 2024

Marianne

Excellent

I loved everything about our stay from the service the food was outstanding
One of my favorite hotels until now

Partner

10/10

Exceptional

09 Feb 2024

Verified traveler

Amazing space in the middle of the desert

Amazing hideout in the middle of the desert ! All the staff were very very helpful and attentive, room was extremely comfortable and clean ! WiFi worked really well and breakfast and restaurant food was great ! Highly recommended and would love to come back !

Friends_and_family Family

10/10

Exceptional

10 Jan 2024

Andrea

We had a great stay at the hotel, the location is excellent, only a few minutes walk to the town centre. The staff is very friendly and accommodating.
Would definitely stay again.

Leisure

10/10

Exceptional

10 Dec 2023

Lorena

Great hotel

8/10

Excellent

02 Dec 2023

Rodrigo

It is a very nice and quiet hotel. Perfect for resting and drinking some tasty pisco sours. But the infrastructure is a bit dated, so it doesn’t feel very luxurious and can be a bit uncomfortable. The staff was the best though!

Leisure Friends

10/10

Exceptional

21 Oct 2023

Denise

The service was excellent, the property was amazing, the food was superb, and the staff made us feel like we were at home.
We had an amazing time.

Leisure Partner

10/10

Exceptional

10 Oct 2023

Abilio

Very friendly and helpful team! The food was outstanding.

Leisure Family

10/10

Exceptional

09 Sep 2023

Charlotte

Amazing area and wonder facilities

Business_and_leisure Partner

10/10

Exceptional

06 Jul 2023

Gayatri

The NOI Atacama was wonderful! So peaceful and quiet. The rooms were great - nice size and excellent amenities. The VIP upgrade was so nice - light refreshments and a bottle of wine greeted us. Highly recommend this hotel!

Leisure Partner

8/10

Excellent

21 Mar 2023

Gustavo

The swimming pool wasn't clean and the travel agent inside the hotel cancel our tour without previous notice.
Very unprofessional.

Leisure Family

8/10

Excellent

06 Dec 2022

Andres

Pool and outdoor furniture needs updating urgently

Leisure Partner

10/10

Exceptional

06 Dec 2022

Pablo

This is one of the best hotels in town, where you get picked up for your daily tours. It is really quiet, we enjoyed a great experience! It is located at walking distance from the shopping stores and restaurants, and they also offer bikes at no cost. Very good food at the onsite restaurant (breakfast was included), and staff provide great service and recommendations around the tours.

Leisure Partner

10/10

Exceptional

10 Nov 2022

Caroline

This was our third stay at this property and it was excellent as usual. Wonderful hotel with friendly staff and unique rooms. Fantastic location. Our favorite in Santiago.

Leisure Partner

8/10

Excellent

20 May 2022

Joe

Average

The stay was comfortable and the staff was friendly but the hotel could use some upgrades. I would not recommend the restaurant and the internet was almost non-existent. The pool was freezing cold. However, other properties in town would probably have the same issues.

Self

6/10

Pleasant

22 Mar 2022

andrea

i got a room downgrade i didn’t even know that was possible. i stayed at a nice room the first night and the second night the only male concierge i can’t remember his name. he was rude throughout my whole stay. made such an amazing trip become a bad memory. i would not go back to this hotel as i was looking for a luxury get away that means a good relaxing time and i got stress and bad attitudes.

Leisure Partner

10/10

Exceptional

20 Nov 2021

Colm

The staff were friendly and helpful and created a great atmosphere. The place itself is beautiful. Far enough away from the village, but near enough for a casual walk. The tour with Francisco from the hotel, who was deeply knowledgeable about the area, was a highlight.

Leisure Partner

10/10

Exceptional

14 Jan 2020

Nancy

We liked the room and restaurant and thought the staff was both friendly and helpful. We also enjoyed the excursions.

Leisure Partner

10/10

Exceptional

14 Oct 2019

Sarah

gorgeous hotel, amazing staff

Amazing little oasis in the desert - staff went above and beyond to accommodate our needs. Would definitely recommend!

Friends_and_family Friends

10/10

Exceptional

07 Oct 2019

Sharon

A Great Place to Stay

We had a wonderful stay at Noi Casa Atacama. It felt good to return \"home\" after our various day trips to such a peaceful and comfortable place. We enjoyed our room, the restaurant and the proximity to the village. We recommend with enthusiasm.

Partner

10/10

Exceptional

09 Aug 2019

Verified traveler

Walking distance to main street with restaurants and shops, great breakfast and amazing staff!!!!

Business_and_leisure Partner

10/10

Exceptional

14 Jul 2019

VIRGINIA

Wonderful

The staff is what make this hotel a Star!! The go above and beyond to make sure your stay is comfortable and super pleasant. Very friendly and accommodating.

Friends

8/10

Excellent

04 Apr 2019

kathleen

Good but could be awesome

A beautiful property off of the beaten track but very walkable to restaurants and shops.
There was variability with the reception personal--some were very helpful and friendly and others not so much.
There was limited or no wi-fi in the rooms and the patron available wi-fi was limited in the lobby area. My daughter, after my persuasion, was finally able to use the hotel's business wi-fi which worked promptly and efficiently.
Very good breakfasts.
Easy accessibility for pick-up by our guide.
Large beautiful rooms with comfortable beds and spacious bathrooms.

Family

6/10

Pleasant

26 Jan 2019

Lieve

Not a 4 star hotel

We stayed there for 6 nights. The major problem for this hotel is that there is no air conditioning in the rooms and so in the summer there’s 30C/86F inside. It took them 3 days to offer to place screens on the window. The WiFi is nearly non functioning in the rooms, and doesn’t work either by the front desk. You have to ask the receptionist to give you his personal code and stay near him if you want to have internet. At the opening of the breakfast buffet (7am), the fresh produce (yoghurt, cheese etc) aren’t refrigerated anymore. They stay warm during the whole length of the breakfast (until 10am). The paint at the bottom of the jacuzzi and pool is coming off.

Family

10/10

Exceptional

08 Jan 2019

Verified traveler

This hotel was great, the staff, location , room, pool and atmosphere are great. The only issue was the restaurant, the bar/snack menu was very good but the evening menu was very over priced for what you get for example, we had the lamb, it was very tough and mostly fat so I left feeling very hungry (maybe we just had a bad cut of meat, I don't know) also the service can be a bit on the slow side. The BBQ however, is great so don't book a trip at high altitude on Sunday as you'll want to eat. We only had 2 fall days here and feel we should have had more, be prepared for an expensive time as trips, food and drinks all builds up pretty fast.

4/10

Poor

15 Dec 2018

Dominique

Ridiculously Overpriced

Still reeling from being asked if we would like to add a gratuity to our final account - for domestic staff? No! I just paid $600 a night for the most ordinary hotel I’ve ever stayed in! Your staff - you pay them!!
The good - Staff were lovely; and breakfast (eaten in was very good).
The bad - Cleanliness, black mold in shower recess.
Toilet leaked incessantly (you may ask why I didn’t complain? At $600 a night, the toilet should NOT leak, cleaning staff should have picked that up).
No air conditioning in rooms. Advised to open the door and turn on the fan.... Firstly, opening door only created a mosquito issue. Secondly, fan was quite noisy (at least it blocked out noise of constant leaking toilet). Finally, eco-friendly? Maybe.... but why aircon in reception and public areas?
While we’re on the eco-friendly aspect. Why have a rain shower head in a shower that had little to no water pressure at any given time? Yes, that’s right, NO water pressure, ie NO water, at times. Had to resort to the handheld shower head.
Take-out breakfast. We were advised this would be prepared the previous evening and kept in a fridge until we were ready to collect. When we collected, it had not been kept in a fridge. When I questioned this, I was advised that it had been taken out just half an hour ago. Warm yoghurt and a sour tasting ham sandwich? No thank you.
I understand prices are premium in SPdA but $600 a night for bed and breakfast of this poor standard is ridiculous.

Partner

10/10

Exceptional

21 Jul 2018

jane

Outstanding staff

Wonderful stay- comfortable stylish rooms, and outstanding staff who go out of their way to make your stay as lovely as possible.

8/10

Excellent

15 Jun 2018

Jose Carlos

Great stay in the middle of town!

Great hotel, great rooms, great restaurant. Service here was excellent! Water pressure in the shower would be our only complaint, but that's understandable given the fact that it's in the desert! The first room they gave us had extremely low water pressure so they gave us a different room that was a little better. Not only did they accommodate to our request, they went above and beyond by sending us a bottle of wine and cheese plate as a gesture four \"our troubles\". They also let us check out extremely late at 6pm on the day of our departure without charging us. I would definitely recommend this hotel to anyone traveling to San Pedro Atacama!

Partner

8/10

Excellent

23 May 2018

LeteNic

Nice hotel and location convenient for San Pedro shops, church and tour companies.
Comfortable large room suite (not quite as expected for a suite from Expedia description but hotel manager says In South America most rooms are called suites.
Only one chair in room - would be nice to have 2 comfortable chairs to sit in!
Shower looks nice but awful dribble of water from rain shower no pressure to wash body or hair - unpleasant experience!
Also no door dividing bedroom from sink and shower so no privacy! This would be easy for hotel to rectify to
Make it nicer for guests.
There is a miniature indoor gravel/stone area in a mini outside room with 1 cactus plant next to shower (which lets cold air and occasional biting mosquitoes in).

Bed very comfortable and nice soft sheets.

There’s an outside terrace walled to sit in next to bedroom.

Room was cold morning and evening in May and heating didn’t work.

Communication with staff for transfer was very confused.

Staff friendly.

10/10

Exceptional

07 May 2018

Verified traveler

Awesome Stay

LOVED staying at Noi. Staff was lovely, food was good and pool was nice. Wish there was stronger wifi in the rooms as promised.

10/10

Exceptional

29 Apr 2018

Omar Ernesto

Perfect stay - the right balance of confort

This an upscale hotel; the right balance of comfort and service for people who come to a far away place for outdoor activities. We hired all our tours with the hotel and the service was excellent; tailor-made for our needs. Don´t expect to find a TV in your room. Good restaurant and very helpful employees.

Friends

6/10

Pleasant

27 Mar 2018

Bish

Hotel's restaurant food may not be hygenic
My wife and I both had gastrenteritis

10/10

Exceptional

26 Mar 2018

Jennifer

Great Hotel

We went to celebrate our 10th anniversar. It was amazing, the hotel is beautiful everywhere with nice ares to lounge and relax.bedrooms is very spacious and clean.
they offer free filtered water, coffee and tea bar loved that!
also they had free sunscreen at the front des
We Took 1 full Day tour and the next Day we stayed all Day at the hotel relaxing in the pool, which was marvelous, so relaxing the snack bar and restaurant were delicious, the menú was one of the best of the City, and the prices very good as well.
I definitely want to go Back and spend more time at the hotel and San Pedro, there is a lot to do, but if you just want to relax if perfect as well.

2/10

Poor

21 Mar 2018

Neil

Theft and very poor management

Overall the hotel was clean and comfortable but there was a theft from our bag. My jewelry was stolen and the hotel manager did not do anything to fix the situation.
Be very careful if you decide to go to this hotel.

Family

8/10

Excellent

17 Mar 2018

Jorge

Nice hotel but expected more for price

Very clean and comfy bed. Nice pool and decent breakfast. No AC in the room, despite temperature a being extremely high. Only a small fan is provided. Biggest complaint is level of service. Simple requests were not accommodated (I.e. having eggs scrambled instead of an omelette, was an impossible ask). Also, at checkout we were asked if we wanted to leave a tip, which is not something I expect when paying over $400 a night.

Partner

10/10

Exceptional

05 Feb 2018

Stephanie

Very nice

Staff was extremely friendly and helpful. beautiful grounds and rooms were ver roomy and comfortable. Great location. Had 1 meal in the restaurant which was lunch. Had a quinoa salad which was nice and fresh. Booked a couple of excursions through the hotel which were very well done. I also booked one with a local agency in town and the difference was pretty dramatic. Definitely try to book your excursions through he hotel. I will definitely recommend this hotel.

8/10

Excellent

18 Jan 2018

Jill

Lovely hotel close to town; wonderful staff

This was an elegantly designed hotel, with an excellent restaurant, in a perfect location a few blocks from the center of town. The staff was wonderful and tremendously helpful when an airport transport I arranged from a local tour company never showed up; the front desk staff made numerous phone calls to ensure that the company hired a private taxi to take my husband and me to the Calama airport so we could make our flight! My only disappointments were that our guest room had just one small fan and was too warm at night in the height of Chile's summer even when the outside temperature was cooler. Also, the room had tiny ceiling lights and bedside lamps but was still dim at night and so reading (and finding things) was a challenge. Given San Pedro's hotel choices, I would still recommend this hotel as a first choice for its many great qualities.

10/10

Exceptional

05 Jan 2018

Marie

Amazing hotel with wonderful staff !

The hotel has an authentic decoration with native and natural elements. The team was very friendly and helpful ; we had a car crash and I don't know how we could have done without their help. The staff was very caring and accompanied us at the small medical center. They help us to reschedule our flights and were very very efficient. We really appreciate their support.
I highly recommend the hotel; the excursions team is just fantastic. We had everyday a small attention in our room, everything was perfect.

8/10

Excellent

23 Dec 2017

Verified traveler

Overall it is a nice hotel. Some services is not included or on-demand. For example there is only 1 bottle of water provided per day. But they are small things anyway.

10/10

Exceptional

21 Dec 2017

Sonam

Amazing hotel and service

From check in to check out the service at this hotel as been incredible. All the staff have gone out of their way to be helpful and even take the time to learn your names.
The rooms are beautiful and spacious and clean, just what you need when you come back from a busy day out and about.
I highly recommend the tours provided by the hotel. Whilst they might be slightly more expensive than those you can book in town, the service received is above and beyond and they also know the best times to go the areas so that they aren't overcrowded and you can get the most amazing photos.
I would come back to stay here in a heartbeat and am very sad to leave! I can't recommend this place enough!

10/10

Exceptional

06 Dec 2017

Verified traveler

Fantastic hotel

The most luxury hotel in the desert with very friendly and helpful staff. The breakfast was excellent with great choice and the excursions were fab with very knowledgeable guides.

10/10

Exceptional

01 Nov 2017

Verified traveler

Nice retreat in SAN Pedro de Atacama

A really nicely appointed and clean=lean hotel

Family

10/10

Exceptional

29 Oct 2017

Verified traveler

Perfect for couples

everything was great, especially the staff

Partner

10/10

Exceptional

20 Sep 2017

Caius

Quality hotel!

Very nice hotel, well located, within walking distance from center area and shopping. Highly recommended.

10/10

Exceptional

27 Jul 2017

Anita

A short break in San Pedro de Atacama

Fantastic stay, the staff are friendly and give fantastic service. Can't recommend it enough.

10/10

Exceptional

01 May 2017

Gary

Amazing experience and everything we expected…

Amazing hotel with exemplary staff in every department.

Family

10/10

Exceptional

18 Apr 2017

Verified traveler

Faultless hotel experience

This is not a cheap hotel , but the fantastic friendly staff, great tour services & guides & fabulous food make it very worthwhile.

8/10

Excellent

06 Apr 2017

Verified traveler

Very good but AC would have made it better

Partner

10/10

Exceptional

11 Feb 2017

Maryellen

An oasis in the desert.

Downtown San Pedro was bustling and dusty. While fun, it was great to know that at the end of the night, I'd be returning to NOI Casa Atacama. The hotel was modern, clean, and relaxing. The 24 hour complimentary teas and coffee was appreciated. Used the spa services to get a massage while I was there and it was lovely.

8/10

Excellent

16 Jan 2017

Olga

Nice hotel walking distance to center of San Pedro

Nice hotel, comfortable room and great stuff. No air conditioning in rooms which is uncomfortable during summer month. Overall good experience.

10/10

Exceptional

17 Oct 2016

Denise Y

Amazing place to stay!!

Really great place to stay. Stayed here after the Salt Falt tour from Bolivia. Very luxurious with staff that will help you with anything you need. Booked a private Moon Valley tour and hotel staff found a great driver/guide for us! A bit of a walk to the main square (about 10 mins). Best place to relax and unwind in the desert. Would definitely stay again.

10/10

Exceptional

27 Jul 2016

Richardo

The Best hotel to visit Calama desert

It was a wonderful experience, the guys in front desk, Alejandro and Enrique, the excelent Barman and his marvelous Pisco Sour (Rica RIca or Aji or Orange flavor), then Grecia, Mauro and Matías from the restaurant did everything to made us happy and relax

10/10

Exceptional

12 Jan 2016

Verified traveler

Lovely Boutique Hotel with Friendly Staff

We had a wonderful time during our 5 nights at the Noi Atacama. The hotel had a laid-back, boutique feeling and its décor was very compatible with the overall feel of San Pedro de Atacama (intimate and adobe houses). The staff were friendly and efficient. The meals were delicious and accompanied by great freshly-made juices and nice wine. I would highly recommend the hotel's excursions with knowledgeable guides and drivers (shout out to Matias, Ricky, Leandro and David). The rooms have comfortable beds, modern bathrooms and balconies. The hotel strives to be environmentally friendly as well.

10/10

Exceptional

11 Aug 2015

Maria Corazon

Great Hotel

We enjoyed our stay at Noi Casa Atacama! The breakfast was the best we had in Chile...everything you could want was offered. The staff were very attentive and friendly. We were upgraded to a suite and the room was spacious enough. I really loved the bathroom...very roomy, good water pressure, luxuriously thick towels, nice bathrobes. Other reviewers were complaining about the poor wifi so we were prepared for that....but we thought the wifi was very good. Our room was near the reception so maybe that helped. I would definitely stay here again.

Family

10/10

Exceptional

03 Jun 2015

Verified traveler

Very good hotel in good location

Can't fault the hotel as good location and good room with friendly staff.

8/10

Excellent

03 May 2015

Verified traveler

is ok

The swiming pool have to make some changes. And some repairs on the room.

Family

6/10

Pleasant

02 Feb 2015

Vikram

Okay, relative to the other options in San Pedro

San Pedro has a lot of overpriced properties, so take this (and all reviews) with a grain of salt. For what you end up paying, you rarely get the experience you expect. That said, given the cost of this hotel and my statement above, it still came a bit under expectations for me. The rooms were nice, clean, and well decorated. They have a nice bar area and fireplace which was great on some cooler nights. That said, a few things really disappointed:
1) The service was VERY hit or miss, and the staff were not working together. Often, we would ask for something, and were told to go speak to someone else because \"if we asked them, they would do it, but if the front desk made the request, it may not happen\"
2) The outdoor area had a lot of ants -- more then I think is acceptable. I understand its outdoors so things will happen, but there were at least 4-5 on every single seat around the pool.
3) Front desk staff were not able to help with any local information, and would consistently send us to their travel agency to make bookings.
4) Wifi was unreliable in the rooms (i.e. we couldnt consistently even connect).

Overall, its a good hotel but definitely not worth the cost (even relative to San Pedro).

Partner

8/10

Excellent

16 Mar 2014

Ruth

Excellant location

Very good hotel, only complaint is the swimming pool is very cold. Everyone we spoke to had the same compliant, hence no one used it

4/10

Poor

31 Aug 2013

Verified traveler

Mantainance not informed and common areas disabled

Not hot water in showers, employees with higly different training, spa is a separete business.

8/10

Excellent

19 Jun 2013

Jahan

Nice hotel in a quiet location

I think the owner/manager (Andrea) did our check-in when we arrived and I have to say that it wasn't handled very well - whilst he met every request we had, his reaction when we asked for things (such as an extra heater or even information about the town) seemed to be one of 'surprise' that we were making such requests. All the other staff at Casa Atacama were extremely helpful though and I was impressed with their service. Despite advertising that they offer wi-fi in the hotel, the signal is only good in the rooms near the bar/pool area and they don't make this clear when you book with them (we were only informed about it when we checked). Breakfast was great and they also had eggs/bacon/sausages on offer as well. Location is a little outside the main town but San Pedro is a small town so it's only a short walk in.

8/10

Excellent

15 May 2026

João Pedro

Tivemos alguns pequenos problemas no hotel como Wi-Fi não funcionando e luz queimada porém os funcionários rapidamente resolveram. A equipe está apta a resolver qualquer problema e pronta para deixar o hóspede 100% satisfeito.

Partner

10/10

Exceptional

13 May 2026

Ricardo

Excelente custo benefício! Próximo da principal rua de San Pedro de Atacama, quarto bom, com aquecimento no quarto e no banheiro, funcionários super atenciosos. Outro detalhe muito importante: alguns passeios pela região do Atacama começam antes do horário do café da manhã do hotel, porém eles disponibilizam um kit café da manhã como cortesia (com lanche, suco, frutas e snacks)

8/10

Excellent

07 May 2026

Thiago

Atendimento excelente da equipe do restaurante.

Partner

6/10

Pleasant

02 May 2026

Priscila

O hotel é muito gostoso, mas certamente não vale o que custa pois não oferece comodidades equivalentes ao valor da diária. O quarto era muito amplo e confortável, mas passamos três dias sem água quente no chuveiro, até que pudessem finalmente resolver o problema, somente depois de muita reclamação e insistência. Eu realmente não recomendaria o hotel.

Friends_and_family Family

10/10

Exceptional

28 Apr 2026

Adriana

Excelente hotel para região
Very friendly!

Friends_and_family Friends

10/10

Exceptional

21 Apr 2026

Luiz

Hotel muito bom. Única ressalva: acho que o café da manhã que é bom, pode ser melhor.

Partner

10/10

Exceptional

08 Apr 2026

EDUARDO

Excelente estadia. As comodidades oferecidas pelo hotel atenderam integralmente às expectativas. Ótima localização, apenas a poucos minutos a pé da rua Caracoles, no entorno da qual se encontram restaurantes, lojas, agencias de turismo e casas de cambio, Suíte grande e confortável. Bom café da manhã e restaurante. Funcionários extremamente gentis e eficientes.

10/10

Exceptional

07 Apr 2026

Jadh

Quarto é limpo, um pouco mais antigo, mas ainda em bom estado, espaçoso, e com produtos de qualidade. O hotel fica a menos de 5min caminhando para a rua principal. O ponto negativo foi que durante a nossa estadia houve bastante queda de energia, nao sei se é algo corriqueiro ou se era especificamente dos 3 dias que ficamos hospedados, mas a luz caia todas as noites, principalmente no horario pós passeio, onde normalmente se esta tomando banho.