Name: Oatlands Park Hotel
Address: Oatlands Drive, 146, Surrey, KT13 9HB, GB

10/10

Exceptional

19 Jul 2026

Mark

Amazing time staff and food and facilities were amazing

Friends_and_family Friends

6/10

Pleasant

17 Jul 2026

Emma

Nice hotel. Lovely location. Needs a few tweaks. Air con during the heatwave was just not working and made for an uncomfortable night. Little things missing like toilet roll holder missing make it all a bit meh in places

Partner

10/10

Exceptional

17 Jul 2026

Andrew

A nice hotel for an overnight stay after landing at Heathrow, only 20mins from the airport. The rooms we had appear to have been recently renovated and were very comfortable. The shower was particularly good. The breakfast was good with plenty to choose from and the breakfast staff were particularly friendly and helpful. Would definitely stay again.

6/10

Pleasant

13 Jul 2026

richard

The room was clean and the staff polite and helpful.
The breakfast was buffet style with good quality food. There was a good selection too. Over £17 each, so it wasn't cheap.
The main bar was expensive but had a good selection of drinks.
The basin in our room didn't drain properly. The room itself was adequate, certainly not special.
We used the hotel for a club annual celebration. There was a gala evening dinner. The dinner was three courses. The food presented was average at best. The coffee was disgusting. The service was painfully slow, over an hour and a half before the main course was served. The charge was £75 each!

Partner

10/10

Exceptional

05 Jul 2026

Matthew

Good breakfast, comfortable bed, nice spacious room. Good parking and lovely grounds (could do with some tidying up and better maintenance in parts, as looked like it has seen better days).

Partner

10/10

Exceptional

05 Jul 2026

Emma

We had a lovely, relaxing stay.

Partner

6/10

Pleasant

05 Jul 2026

Zoe

Stayed two nights. Would have thought we’d have got a nicer room. Absolutely no view from either window. Good AC though and nice size bathroom. Basic TV only terrestrial programmes. At that price expect better viewing programme. Grounds looking tired. Could be a lovely seating area opposite the lake but simply not used. Little opportunity for shade in open seating area - just one parasol available.

Partner

8/10

Excellent

04 Jul 2026

Donna

Hotel was nice.
Staff in restaurant at dinner & breakfast we found were very nice but quite disorganised

Bathroom could do with handrails to hang hand towels by the sink.

8/10

Excellent

04 Jul 2026

Paul

We had a standard room which was clean and well equipped with good air conditioning - which was needed.
The only small downside was that no one came to ask what we wanted to drink with our breakfast so we had to approach one of the staff.
Very good buffet lunch.

Partner

2/10

Poor

29 Jun 2026

James

Following a cancer diagnosis we chose to come and stay at

6/10

Pleasant

29 Jun 2026

Ewen

Lovely hotel, great breakfast.
Room was airy and well presented.
Good local pub in walking distance.
Only disappointment was the patio area which had limited seat cushions and was poorly maintained, however this did not spoil our visit and we would recommend a stay at this hotel.

Partner

10/10

Exceptional

28 Jun 2026

Sydney

It was so pretty and comfortable and breakfast was delicious.

Self

10/10

Exceptional

28 Jun 2026

David

Great meal in the restaurant. Nice set-up to watch the World Cup games also.

Self

2/10

Poor

23 Jun 2026

Elena

Just very annoyed. Room was not as good as last time in same category. No lift this time. Air-conditioning was not working even after complaining, no free drink offer despite Expedia vip. Really really upset and annoyed.

Self

6/10

Pleasant

18 Jun 2026

Heather

We found the staff very robotic, seemed unfriendly & unhappy. It was.

8/10

Excellent

15 Jun 2026

Christopher

This was my 8th stay at this hotel. The staff always go he extra mile and the hotel is in a great location.

Self

10/10

Exceptional

14 Jun 2026

Loraine

Amazing stay! Couldn't fault it.

Partner

4/10

Poor

11 Jun 2026

YASMEEN

Got a different room from original chosen it was for old people with needs.Not what I expected wasn’t happy but needed to stay the night.So no option just didn’t get the time to complain as I was too exhausted from travel,

Family

10/10

Exceptional

09 Jun 2026

Andrew

5*

Self

10/10

Exceptional

08 Jun 2026

Verna

Attended a wedding while staying at the hotel. There is plenty of parking for every guest It’s in a great location, which allows us the night before the wedding to take a quick drive into town to grab a bite to eat.
The wait staff at the hotel dinning, bar, and reception were outstanding.
However, because there were so many guests in a short period of time, the breakfast could be a little chaotic.
I was given a peaceful upgraded room. I would be delighted to return here.

8/10

Excellent

31 May 2026

Susan

An enjoyable stay at Oatlands Park Hotel to celebrate our 55th Wedding Anniversary & also a trip down memory lane as we used to work there many years ago. The staff were friendly & helpful, food excellent (a more efficient toaster machine is needed) but we had some observations to make such as amenities in the bathroom. It is usual to provide sanitary bags, shower caps etc. as standard, these were lacking. We had a Superior double room which provided our needs, a special touch was the bed decoration & congratulations card from Reception which we appreciated. However, we couldn't help noticing filthy windows, cobwebs, flaky paintwork, outside window boxes with dead plants & what were once beautiful grounds seemed in need for some TLC.

Partner

10/10

Exceptional

29 May 2026

Debbie

We were lucky enough to hold our wedding at The Oatlands Park Hotel. We had a celebratory meal in the Garden Room. We also stayed in the Superior Deluxe Room. It was a very hot day, fortunately the hotel has air conditioning which was wonderful. The room was very clean and a very comfortable bed. The food for the wedding meal was delicious. We can’t fault the staff. They are extremely helpful and friendly. We would like to say a very special thank you to Lorna from the Events team Matthew and Mikey. We are so happy we booked Oatlands Park Hotel and would thoroughly recommend them. Thank you Debbie and Alan

Friends_and_family Friends

6/10

Pleasant

27 May 2026

Gordon

The hotel location and ambiance was good, however, I booked a superior room expecting superior facilities; if the room allocated to us was a superior double, then I’m intrigued what a standard double room would be.
The breakfast was very poor with very poor choice of pastries; two water jugs with no water, and filtered coffee served in a tea pot! The staff were surely.

Friends_and_family Family

8/10

Excellent

26 May 2026

Gardon

No fridge in the room

8/10

Excellent

25 May 2026

Helen

Attentive staff that promptly sorted out our hot room.
Good breakfast.
Would return.

Partner

8/10

Excellent

25 May 2026

Phillip

Had an issue with the beds separating during the night. Staff were very helpful & relocated us to a feature room. Breakfast was good & cocktails lovely.

Partner

10/10

Exceptional

22 May 2026

Philip

Great place.
Excellant location

Friends_and_family Friends

6/10

Pleasant

18 May 2026

William

I’m still awaiting for a refund of my security deposit a week later. I did mention it to the receptionist and she did promise to refund it but sadly not.

10/10

Exceptional

18 May 2026

Matthew

Everyone was extremely helpful, only thing that could be improved is the vegan offering at breakfast

Partner

10/10

Exceptional

10 May 2026

Alex

Breakfast was great. The staff were all friendly and room service delivered by Sam was lovely

Partner

10/10

Exceptional

09 May 2026

maxine

Breakfast was nice, very good selection. Afternoon tea very nice!!

Self

10/10

Exceptional

27 Apr 2026

Atika

We had a short buy sweet stay. The staff were friendly, the room was spotless and breakfast was yummy. Plenty of parking too.

Only two things to note
1. We could hear the next door room, and movement (footsteps) from the room above us
2. We booked the 'Executive Room, 1 King Bed'. The bed was two mattresses with one mattress cover - not the most comfortable for a couple.

Partner

10/10

Exceptional

19 Apr 2026

Simon

Great breakfast in lovely surroundings!

Partner

10/10

Exceptional

19 Apr 2026

Yan

The front desk staffs are nice and friendly, always with lovely smiles as well as concerning your needs. A very warm and peaceful place to stay for couples and family.

Friends_and_family Family

10/10

Exceptional

11 Apr 2026

Mark

Breakfast was outstanding

Partner

8/10

Excellent

10 Apr 2026

Joanne

Lovely breakfast and helpful staff. Dated room with issues with the bed resulting in injury.

Family_with_children

10/10

Exceptional

08 Apr 2026

Steven Leonardis Charlotte

A lovely hotel. Lovely Staff.

Partner

8/10

Excellent

06 Apr 2026

Hawra

Beautiful clean hotel. Very friendly staff.
The area is beautiful and plenty of nature to see.

One min: Bed and pillows aren’t the most comfortable.

Partner

10/10

Exceptional

05 Apr 2026

Debi

Breakfast was freshly cooked, fruit fresh. Not many shops nearby. Only one thing to say is 1st breakfast we were offered to decide how we wanted our eggs but the next 2 mornings not. Not sure if it depends on whos on duty.

Partner

10/10

Exceptional

02 Apr 2026

Shannon

Great stay, lovely room and excellent breakfast.

Friends

10/10

Exceptional

28 Mar 2026

Rachel

Best hotel in the area by a mile. Friendly staff (Jules on reception is a gem and Kuba on the bar makes a great Espresso Martini!). Breakfast is plentiful with great choices of hot and cold food. Rooms are lovely. Whenever we are in the area this is the only place we stay. Highly recommended.

Friends_and_family Friends

10/10

Exceptional

23 Mar 2026

Lucie

Stunning hotel in fabulous location. Hotwl staff were lovely snd nothing was too much trouble. The grounds were kept beautifully and are a real asset to the hotel. Close to Weybridge and Cobham, both areas offer a variety of places to eat out and other shops with a nice mix of usual High Street staples and independent shops and eateries. We would definitely return.

Family_with_children

8/10

Excellent

19 Mar 2026

Kay

Staff friendly and nice at check in, though room not cleaned properly, seems previous occupants liked to empty their milk and sugar on to the chair pulled up to the desk! Housekeeping failed to miss this when cleaning the room.
Stayed in a cosy double which had a full length mirror, I’ve stayed in many of the rooms at Oatlands and even some of the more expensive rooms don’t have full length mirrors which I find odd. Curtains hanging off the rail - this is so easy to sort I fail to see why these things aren’t sorted promptly and plug in the bathroom sink was broken.
I stay for the convenience for work and most of the time it just hits the mark - this time was just a below standard really.

Business

10/10

Exceptional

18 Mar 2026

Barbara

Beautiful building, no lift and very long corridors. If you have difficulty with your mobility best to let them know before arrival.

Self

10/10

Exceptional

16 Mar 2026

Christopher

I regularly stay at Oatlands hotel the staff are very friendly and hotel itself is amazing. Great location for Weybridge and Walton and plenty of pubs and restaurant a short walk.

Self

8/10

Excellent

07 Mar 2026

elinor

Staff amazing. Hotel stunning. Only downside we could hear everything from the room next door, and all the footsteps from upstairs.

Friends_and_family Friends

10/10

Exceptional

02 Mar 2026

Judith

Easy parking clean and comfortable

Partner

10/10

Exceptional

28 Feb 2026

Kevin

Ok

6/10

Pleasant

23 Feb 2026

Julie

Room was very small and had no view, just a view of a roof, so not much daylight. A bit disappointing as it was suppose to be a superior room but felt more like a cosy double. We have been staying here for many years and usually have a nice room. We had booked 2 rooms and both were the same.

Friends_and_family Family

10/10

Exceptional

22 Feb 2026

Naweed

Lovely staff
Beautiful building
Breakfast decent
Quiet at night
Room nice and bathroom

Partner

6/10

Pleasant

22 Feb 2026

Belinda

Room window was frosted so couldnt see out of it.
Walls very thin so could hear the people next door very clearly.

Partner

10/10

Exceptional

21 Feb 2026

Mark

.

Business

8/10

Excellent

19 Feb 2026

Delyth

Great room and met our needs for the weekend

Leisure Partner

10/10

Exceptional

16 Feb 2026

Anu

Clean rooms and friendly staff

10/10

Exceptional

12 Feb 2026

Simon

All round very nice

10/10

Exceptional

08 Feb 2026

Mark

Staff , room , everything was amazing

Partner

10/10

Exceptional

01 Feb 2026

Julie

Hi we always have a lovely stay at your hotel and I've given Google reviews to say so. I thought I would just mention though that this time our room was a let down. It was more of a cosy room than an executive. No where to put anything and my partner smashed his head twice. I would say it was more like the staffs quarters from years ago. I would recommend you just check the rooms description because apart from the towels nothing else was executive about it. But, we love your hotel and you know that I just wanted to give you some feedback.

Leisure Partner

10/10

Exceptional

08 Jan 2026

Jamie

Great Hotel. I have stayed for work many times and would recommend the venue!

10/10

Exceptional

16 Dec 2025

Kay

Clean room, obliging staff, great breakfast

Business

10/10

Exceptional

07 Dec 2025

Roger

Nice hotel spotlessly clean and nice staff

Friends_and_family Friends

6/10

Pleasant

06 Dec 2025

Robert

The hotel seemed a bit dated and in need of a spruce up. Room was also cold as single glazed windows lets in cold air from outside.

Partner

10/10

Exceptional

24 Nov 2025

Rachel

This was our sixth visit to Oatlands Park and it didn't disappoint. We were upgraded to a Feature room, which was fabulous. The staff here are always lovely, from Reception, to the Bar, to the Restaurant, to Housekeeping - can't be faulted. On this visit we felt like we were the guests from hell, as we had to go to Reception four times to ask for assistance with various things but on every occasion the staff were friendly, helpful and attentive. A special shout out to Tamara who served us at Breakfast and was an absolute delight! We wouldn't hesitate to go back.

Partner

10/10

Exceptional

22 Nov 2025

Louise

Lovely comfortable room with tea and coffee making facilities. Hotel staff friendly and professional. made us aware of events in the hotel(Christmas Party) but put us in a quiet room away from any disturbance.
Breakfast ,buffet style and topped up constantly by staff. Would like to have been offered tea rather than find staff to get tea but it wasn't a problem and staff happily got a pot of tea for us.
Would recommend staying at this hotel, lovely grounds and building.

Partner

10/10

Exceptional

16 Nov 2025

Ricky

Nice, clean, spacious, old world charm, great service and loverly evening meal would book again

8/10

Excellent

15 Nov 2025

Tracy

Na

8/10

Excellent

13 Nov 2025

Glen

Good

Business

6/10

Pleasant

10 Nov 2025

EMMA

There was plenty of parking available and all staff we encountered were friendly. However our room was not up to standard. The toilet had a loud drip, the floor boards were extremely creaky. We appreciate it is an old building but we were awoken to the guests in the room above us walking around and the noise kept us up. We could hear every foot step. The door wasn't sealed so we had a square of light illuminating our room. We were exhausted after a long busy day and didn't want to change room so late, but we expected better quality for the money paid.

10/10

Exceptional

09 Nov 2025

Jane

All aspects were very hood

10/10

Exceptional

08 Nov 2025

Aaron

👍

Partner

8/10

Excellent

03 Nov 2025

Margaret

The room was spotless and the staff were very helpful.

Leisure Family

8/10

Excellent

02 Nov 2025

Rachel

Lovely entrance, however, the hotel was ridiculously hot (the bar area felt like a sauna). When I arrived in my room, it had been set at 25, which is far too hot for a bedroom. It took ages to come down to a reasonable heat.

I did say good morning to a member of staff, who just blanked me, but reception staff were exceptional.

The surroundings were beautiful. Was able to get an electric hook up without any trouble.

Would recommend this hotel, but only if something is done about the heat, as it really was uncomfortable, I’m afraid.

Leisure Partner

8/10

Excellent

02 Nov 2025

Tony

Had to move rooms due to a large amount of bathroom floor tiles being loose with sharp edges exposed. New room better although king size bed is 2 separate mattresses

Business Partner

10/10

Exceptional

01 Nov 2025

Kiran

Enormous and generous breakfast! Extremely helpful staff.

Leisure Family

10/10

Exceptional

01 Nov 2025

Linda

Yes to both the questions posed.

10/10

Exceptional

28 Oct 2025

Rob

Overall a great experience, the staff are a credit to the hotel. Only downside, the people above sounding like they were renovating till nearly midnight.

Friends_and_family Family

8/10

Excellent

28 Oct 2025

ANTHONY

Breakfast long wait ufor order ran out bread and omlette not prepped Sundays

8/10

Excellent

21 Oct 2025

Ryan

Positives: Great Service at the restaurant breakfast.
Wonderful Building. Very pleasant and efficient staff. Clean Room.
Improvement Suggestions: Pillows were very uncomfortable. Breakfast quality could be better.
Overall, a convenient and enjoyable stay. Thank you again.

Friends_and_family Family

4/10

Poor

19 Oct 2025

lynda

The room we were fst given was tiny not even a chair so I asked to upgrade which they did. The origins was just a double which I was surprised at as most are either king or bigger. We had to ask for the soap dispenser to be put in the room . We couldn’t lock the door on the first night so maintenance had to come the following day to amend.

Friends_and_family Family

10/10

Exceptional

12 Oct 2025

Karen

Staff incredibly friendly and helpful in all areas we visited

Friends_and_family Family

6/10

Pleasant

12 Oct 2025

Tracy

Hotel is in a lovely location and the building is beautiful. Parking with the electric car was easy (need your own wire) done through an app and was 54p a kWh. Not sure of speed as left it on overnight. Check in was easy. We booked an executive twin room. Arrived at the room was nice to have bottled water (would be nicer with a small fridge so can be chilled). Room was quite small with the twin beds being close together. One bed had a mattress which was shorter than the base. They had tried to disguise it by pulling it away from the top and placing pillows only noticed when lay down and pillows went through the gap. The bathroom was nice but shower small and needed regrouting and the drain needed cleaning. A basic thing overlooked. Toiletries were from turkey would be a nice touch if they used someone local and larger bottles that are refilled rather than little disposable plastic ones. No choice of pillows but hotel was quiet and had a fairly decent sleep. Breakfast was a buffet style with a small continental or English cooked options. I did ask for a different fork as one provided was very small and a struggle with my arthritic hands but was told no. A simple request that should have been easy to fulfill especially as explained my reasoning. Needless to say went to check out. Advised of issues ( I had also messaged in evening and received no reply). Oh and there was quite a few ladybugs in the room. I googled apparently they are just looking for somewhere warm.

Friends_and_family Family

10/10

Exceptional

10 Oct 2025

Martin

Stayed overnight didn’t have dinner it breakfast but did have some drinks in the bar. Had a very nice stay, thank you.

Business

10/10

Exceptional

07 Oct 2025

Tarjit

The Oatlands is a beautiful property, rooms are clean and spacious, the staff are amazing, very courteous, accommodating and professional.

Leisure Self

8/10

Excellent

02 Oct 2025

Kay

Consistently comfortable

Lovely room, bed and pillows comfortable, tea and coffee and water in room is always appreciated. Didn’t like the shower over the bath, I find it difficult to climb over the side of a bath and no full length mirror in the room!
However a rather funky smell in the hotel just beyond the bar area which has been around for a few months which is rather unpleasant.

Business

8/10

Excellent

28 Sep 2025

Sally

Beautiful building and decor, particularly liked the paint colours. Reception staff delightful. Parking easy. Very clean. Breakfast rather chaotic but nice range of food on offer and plentiful. Very happy with everything overall but not cheap!

Leisure Partner

6/10

Pleasant

26 Sep 2025

Andy

Nice room and very quiet

Leisure Partner

4/10

Poor

19 Sep 2025

Terry

We arrived at the property on the 18th September PM. No one was their to open the door or great us. We was staying the night for my partners 50th Birthday so we had a few bags and a cake with us.
For a 4 star hotel I expected a greeting. Checkin was fine but no one offered to help with bags.

The room was in a bad state. The carpet wasn't laid probably, scuff marks on the walls, the hotel door didnt fit properly and light from corridor leaked in pretty bad. It was noisey from other guests 1am banging doors and loud talking.

We was booked in for dinner but their was no atmosphere, the menu choice was pretty poor and we walked to the high street in the end for dinner.

We went down to breakfast, tables weren't cleared, very messy. We wasn't lead to a table and told to sit anywhere. I expected to be served fresh coffee but it was from a machine. The food was cold, the cereal bar was a right mess.

We took our breakfast to the table with our coffee/juice. Both got up to get fruit, went back to our table and it was all gone. It was cleared before we started so had to start again.

I wouldn't say this is a 4 star hotel, more like a 3 star and very over priced.

Partner

6/10

Pleasant

15 Sep 2025

Andrew

Not convenient to Heathrow

Three nothings prevent me from giving this property higher scores.

First, I found the hotel by doing a search for hotels by Heathrow Airport. As the crow flies, yes, but it’s about a 30-minute drive. A London taxi wanted to charge by £100. Uber cost me about £55. On top of that, the hotel doesn’t offer shuttle bus service. This IS NOT the hotel for someone who wants a hotel near the airport.

Second, there were some unusual smells. Can’t explain them. They didn’t extend into my room.

Third, the room service menu was very lack luster.

On the positive side, it’s a beautiful looking hotel, although could use some sprucing up. The front desk staff was very nice.

Self

8/10

Excellent

15 Sep 2025

Steven

Very nice hotel, accommodating staff and EV chargers.

Partner

10/10

Exceptional

14 Sep 2025

Claire

.

10/10

Exceptional

08 Sep 2025

matthew

Had a lively stay in their executive room. I have no complaints whatsoever. Would definitely stay again.

Leisure Self

10/10

Exceptional

07 Sep 2025

Michael

Things will go wrong and it is a case of how it's dealt with.

We had a room that overlooked the service area on the roof, it was not pleasant, we went to reception and told them we were not happy with the room. We were told there were no rooms of the same, so we were upgraded to one of the best rooms in the hotel.

Leisure Partner

6/10

Pleasant

04 Sep 2025

Paul

Staff very good and welcoming. Breakfast good selection. Room had empty teabag wrapper on drinks tray, stained chair at desk and no toilet paper in the bathroom.

8/10

Excellent

02 Sep 2025

Randolph

Nice traditional style hotel near Hampton and reasonably distanced from London.

Business_and_leisure Self

8/10

Excellent

01 Sep 2025

Verified traveler

Pleasant stay

Enjoyed our stay at Oatlands and was allocated a quiet room as was requested.

Didn't feel however that the room was as good as the last time we stayed- the little touches like the shower cap etc etc in the bathroom were missing this time - though there was shampoo soap and bodywash.
As the room was on the top floor it was quite warm at night . The fan on the AC could not seemed to be turned down and so was too noisy to sleep with the AC on.

Partner

8/10

Excellent

26 Aug 2025

Rodney

Good hotel for London access

8/10

Excellent

26 Aug 2025

Lorna

We had a comfortable stay for one night. The bed was very squishy and very comfortable. The en-suite was small which is not a problem but a shelf or sink with worktop would have been good as there was nowhere to put toiletries etc. A bit of a strange smell in the downstairs corridor but nothing that affected our stay. All good, nothing to complain about except the fire alarm which went off about 1.30am causing a bit of shock and panic. Lovely breakfast though which was just perfect.

Leisure Partner

10/10

Exceptional

22 Aug 2025

Heather

The only down part of our stay was breakfast
Hot food slow to be replenished so quite a wait with people standing around .. only some parts at a time was replenished and whilst waiting for the rest of the dishes original parts got cold …

Leisure Family

8/10

Excellent

12 Aug 2025

Robert

Lovely hotel

Lovely hotel in a charming garden setting. Front desk and wait service staff are very pleasant and helpful.

Some difficulty with our bathroom as there are no grab bars at all. Also, bathtub is very deep and not easy to get in and out of safely.

Partner

8/10

Excellent

11 Aug 2025

Nicolas

Location quiet and pleasant atmosphere

Leisure Family

6/10

Pleasant

08 Aug 2025

Jane

Seen better days - in need of upgrades

There aren’t many good options in Weybridge for accommodation. We stayed at Oatlands for 8 nights - spread out over 2 visits during our uk stay.

Pro’s -
# kids loved the buffet breakfast

# Staff at the restaurant were excellent.

Con’s -
# reception staff were unfriendly and unhelpful. On both check ins gave poor instructions on our rooms location and how many stairs to get to the rooms. We were travelling with 4 large suitcases plus 4 carry on bags and no lift at the hotel.

# The grounds of the hotel were very run down. No grass due to the hot summer, piles of dirt dumped near our room on the 2nd stay.

# terrible smells of bad drain and mould in main parts of the hotel. I noticed one diffuser to try to mask it but the smell hits you and is awful.

Friends_and_family Family