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Charles Hope Apartments - Staines City Centre
Windsor and Slough · United Kingdom
High Street, 50-54View location
8.2/10Excellent56 Reviews
Cleanliness8.8/10 8.8
Service10.0/10 10.0
Comfort9.2/10 9.2
Condition8.8/10 8.8
Value6.6/10 6.6
Amenities9.0/10 9.0
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Charles Hope Apartments - Staines City Centre
Located in the bustling town of Staines, right on the High Street. Our Staines serviced accommodation is the perfect choice for those looking for quick transit to Heathrow terminals 1 to 5 within a 10 to 20 minutes drive.
Our apartments are designed to cater to your every need, whether you're travelling for business or leisure. Each apartment is fully furnished and equipped with all the expected amenities, including a fully equipped kitchen, high-speed internet, and a comfortable living area.
If you're looking to explore the local area, you'll be pleased to know that we are just a stone's throw away from two shopping centres - Elmsleigh and Two Rivers.
And if you're looking for some family-friendly fun, Legoland, Windsor Castle, and Thorpe Park are all just a short drive away, ranging from 2 to 8 miles in distance.
Show less
With a stay at Staines City Centre by Charles Hope in Staines (Staines Town Centre), you'll be a 1-minute drive from River Thames and 7 minutes from Thorpe Park. This apartment is 6.5 mi (10.5 km) from Windsor Castle and 7.5 mi (12.1 km) from LEGOLAND® Windsor.
Make yourself at home in one of the 11 individually decorated guestrooms, featuring kitchens with refrigerators and ovens. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and separate sitting areas, and housekeeping is provided weekly.
Featured amenities include express check-in and express check-out.
Popular amenities
Concierge
Non-smoking
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
11:00 AM
Minimum check-in age
21
Hotel policies
No rollaway/extra beds available
No elevators
Noise-free rooms not guaranteed
No front desk
Guests will receive an email with special check-in instructions
LGBTQIA+ friendly
Guest will receive an email before arrival 24 hours
Professional property host/manager
Pets allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Property uses a professional cleaning service
Contactless check-in is available
Contactless check-out is available
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: GBP 100 per accommodation, per stay
We have included all charges provided to us by the property.
-
You need to know
- The property is professionally cleaned.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
There is no front desk at this property. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. \nGuests will receive an email within 24 hours before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance. Information provided by the property may be translated using automated translation tools.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve cribs/infant beds
- This property accepts credit cards and debit cards; cash is not accepted
- Noise-free guestrooms cannot be guaranteed
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has indicated there is a smoke detector on the property
- Safety features at this property include a security system and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property is professionally cleaned
-
Minimal age
21
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Optional fees
- Nearby parking fee: GBP 15 per day (1640 ft away)
- Pet fee: GBP 15 per pet, per stay
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Nearby attractions
Thames Path
0.3 km / 0.2 mi
River Thames
0.3 km / 0.2 mi
Staines Bridge
0.4 km / 0.3 mi
Magna Carta Monument
3 km / 1.9 mi
Thorpe Park
4 km / 2.5 mi
Amity Beach
4 km / 2.5 mi
Royal Holloway, University of London
4.2 km / 2.6 mi
Runnymede
4.8 km / 3 mi
Virginia Water
7.5 km / 4.6 mi
Savill Garden
7.9 km / 4.9 mi
Kempton Racecourse
8.4 km / 5.2 mi
Wentworth Golf Club
9.1 km / 5.6 mi
Frogmore House
9.3 km / 5.8 mi
Coworth Park Polo Centre
10.1 km / 6.3 mi
Windsor Royal Shopping Centre
10.3 km / 6.4 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 11
- Apartments: 11
- apartment
- MasterCard
- Visa
- Bus/Train station
- Airport
- Small pets allowed (under 5 kg)Extra charge
- Check-in hour
- Check-out hour
- Wi-fi
- LGTBIQ friendly
Show 8 more facilities & services
- Deposit on arrivalExtra charge
- No hen/stag or any other parties allowed
- Non-smoking establishment
- Minimum check-in age: 21
- Credit card is compulsory as a deposit, no deposit in cash is acceptedExtra charge
- Self check-in
- Online check-in
- Cash Free
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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APARTMENT TWO BEDROOMSAPARTMENT • TWO BEDROOMS • 2 Bedrooms • 79 m²APT.B2-2
Room overview
Non-smoking room- Room size
- 79 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 2
- Room type
- APARTMENT
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Toaster: 1
- Oven: 1
- Clothes Dryer: 1
- Electric Kettle: 1
- Smoke detector
- Dishwasher
- Toiletries
- Cot on demand
Show all 23 amenities
- Wi-fi
- Balcony
- Living room: 1
- Central heating
- Washing machine
- Tea and coffee making facilities
- Microwave
- Cooker
- Kitchen
- TV
- Hairdryer
- Bathtub: 1
- Shower: 1
- Bathroom: 2
- Kitchen utensils, plates & cups
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCharles Hope Apartments - Staines City Centre
APARTMENT TWO BEDROOMS
Room photos
11 photosSelect a photo to open the full-screen viewer.
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 79 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 2
- Room type
- APARTMENT
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: APT.B2-2
Room amenities
- Toaster: 1
- Oven: 1
- Clothes Dryer: 1
- Electric Kettle: 1
- Smoke detector
- Dishwasher
- Toiletries
- Cot on demand
- Wi-fi
- Balcony
- Living room: 1
- Central heating
- Washing machine
- Tea and coffee making facilities
- Microwave
- Cooker
- Kitchen
- TV
- Hairdryer
- Bathtub: 1
- Shower: 1
- Bathroom: 2
- Kitchen utensils, plates & cups
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOM • 1 Bedroom • 56 m²APT.B1
Room overview
Non-smoking room- Room size
- 56 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- APARTMENT
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room amenities
- Balcony
- Living room: 1
- Cot on demand
- Bathroom: 1
- Bathtub: 1
- Hairdryer
- TV
- Kitchen utensils, plates & cups
Show all 22 amenities
- Kitchen
- Cooker
- Microwave
- Tea and coffee making facilities
- Washing machine
- Central heating
- Electric Kettle: 1
- Clothes Dryer: 1
- Oven: 1
- Toaster: 1
- Smoke detector
- Dishwasher
- Toiletries
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCharles Hope Apartments - Staines City Centre
APARTMENT ONE BEDROOM
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 56 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- APARTMENT
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: APT.B1
Room amenities
- Balcony
- Living room: 1
- Cot on demand
- Bathroom: 1
- Bathtub: 1
- Hairdryer
- TV
- Kitchen utensils, plates & cups
- Kitchen
- Cooker
- Microwave
- Tea and coffee making facilities
- Washing machine
- Central heating
- Electric Kettle: 1
- Clothes Dryer: 1
- Oven: 1
- Toaster: 1
- Smoke detector
- Dishwasher
- Toiletries
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Charles Hope Apartments - Staines City Centre
20
reviews shown
Prerana
Upon reaching the destination they gave us a code to enter the building and everything then all of sudden they said the room is all full and they cannot accomaodate when we had paid in full. No comminication and no one answered the phone. I had to book last minute in nearby hotel and i am still awaiting for my refund of over £300 . Worst experience ever
pauline
Great location
Jennifer
Amazing stay so clean and safe area. Host was amazing
Loraine
Overall as expected. Parking very convenient.
Shower in en-suite unusable and skirting board broken.
Advertised for 4 guests but only 3 chairs at the table.
Shower in en-suite unusable and skirting board broken.
Advertised for 4 guests but only 3 chairs at the table.
Dajana
Did not end up staying. Had trouble getting the door to open.
Jessica
Bedding was dirty and had cigarette burns in it… check in was awful due to wrong information given…kitchen was dirty and so was the sofa! Really awful value for money
Lisa
Apartment was excellent, very clean with everything you could need. I would have given it 5 stars but unfortunately the mattress was too thin and I could feel the springs through it, so not very comfortable.
A thicker more expensive mattress or at least a thick mattress topper. Would solve the issue.
Central location in Staines Upon Thames, so super convenient.
Would I stay here again, the answer is Yes.
A thicker more expensive mattress or at least a thick mattress topper. Would solve the issue.
Central location in Staines Upon Thames, so super convenient.
Would I stay here again, the answer is Yes.
pauline
Poor directions to entrance
Suzy
The property we stayed in was beautiful, equipped with everything you needed. The only downside was the hot water for the showers ran hot for 1/2minutes then went freezing cold. We did report this and somebody was meant to come out to resolve this but unfortunately the 2 nights we was their the problem didnt get resolved the comunication wasnt brilliant. The matter was never resloved.
Noemi
Nice and spacious apartment, I love it!
Kaleigh
Overall this apartment was a fantastic stay! Located just above Staines (literally any shop you might need is within a 5 minute walk), the apartment was private but not desolate and surprisingly quiet for its location so close to the main public spaces. As mentioned in previous reviews, it was a nightmare trying to find the entrance (you have to go down a side street and walk through a partitioned truck loading zone), especially when arriving in mid-afternoon amongst schools letting out and commuters heading home. However, once we found the correct entrance and made our way to the apartment, we were very pleased with how clean and spacious the area was! The mattress left a bit to be desired (very thin and sometimes springs could be felt), but the linens were very clean and otherwise comfortable. The kitchen was well stocked to be able to cook. The shower was plenty spacious, but the tiles just outside were a bit loose and could be felt rocking when stepped on getting in and out. Another huge plus, the apartment is a short 10 minute walk from a very nice public train station making it very tourist friendly if you’re looking to plan trips into Zones 1-5 for tours or sightseeing!
Overall a great stay…once we got there! Staff on site were very friendly upon check-out, even offering to help us store our luggage for a brief period before our train. However, in trying to find the entrance and proper location for the apartment, staff on the phone were not as helpful.
Overall a great stay…once we got there! Staff on site were very friendly upon check-out, even offering to help us store our luggage for a brief period before our train. However, in trying to find the entrance and proper location for the apartment, staff on the phone were not as helpful.
Greg
Good base to sleep and day travel
They really need to emphasize that the entrance is at the rear of the building in a shipping and receiving lot.
On the good side:
Convenient location for shopping
Convenient location for transit
Modern kitchen and bathroom
On the not so good side:
Noisy slamming doors.
Hard bed.
Lots of stairs to apartments.
Limited supplies in kitchen.
No view other than trucks loading goods.
On the good side:
Convenient location for shopping
Convenient location for transit
Modern kitchen and bathroom
On the not so good side:
Noisy slamming doors.
Hard bed.
Lots of stairs to apartments.
Limited supplies in kitchen.
No view other than trucks loading goods.
salum
worst place ever so not understanding
Heather
I loved that this property was in the heart of things. All kinds of shops very close. The train was just about a 10 minute walk. We enjoyed our stay and would stay again if we were in the area.
sean
Fantastic but difficult to locate
Fantastic apartment but finding the entrance and gaining entry was a nightmare.
Megan
Comfortable and spacious apartment. Perfect 👌
Spacious, clean and well presented apartment. 2 double bedrooms and 2 full size bathrooms. Well equipped kitchen. We had a really pleasant, comfortable stay and would definitely recommend to others. Right in the town centre but very quiet. Slept so well.
Verified traveler
The only real issue that was experienced was access to the property at the beginning.
I found this an irritation which was resolved by the support team on the phone.
I was worried about the location and it was strange to access from a service road and also that the initial door access was left open a number of times.
The room was clean, tidy and a great location.
I found this an irritation which was resolved by the support team on the phone.
I was worried about the location and it was strange to access from a service road and also that the initial door access was left open a number of times.
The room was clean, tidy and a great location.
Alan
Good quality accommodation and great prices. Very convenient to amenities and transport
Matthew
Rooms overall were really nice. Good location for Thorpe park, the retail park and a restaurants. However, when entering the property it stunk of stale cigarette smoke.
naval kumar
no lift and just stairs not easy to go to third floor with luggage.
Location & surroundings
Charles Hope Apartments - Staines City Centre
High Street, 50-54, Staines, United Kingdom
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Charles Hope Apartments - Staines City Centre
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