Randor Residence Tokyo Classic

Japan , Tokyo
Tokyo, 1-3-2 Nishi Nippori
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75 reviews shown

4/10

Poor

28 Dec 2025

Lesley

It’s pretty dismal. If you have low standards it’s not that bad. Just expected more for the price.

Leisure Family

10/10

Exceptional

26 Nov 2025

VICTORINO

Very spacious, a lot of room to mi e around for a family of five.

Leisure Family

2/10

Poor

17 Nov 2025

Finlay

The only good part about this place is as the fact you get a whole apartment.

The shower was so poor that we couldn’t get actually clean. The bathtub was so small that you couldn’t even get comfortable.

The walls were cracked, dusty and unclean. The heating was terrible and you barely could feel it. The kitchens utilities barely worked and when they did, it was never consistent.

The bedroom had uncomfortable beds and a huge divot in the centre of the doorway. The elevator of the hotel was not stable and constantly felt like it was going to break. There was almost no staff around and the rubbish quickly overfilled as they don’t indicate when to get someone to take it out.

The main convenience stores were scattered and the hotel is ages away from any spots to go. Though it is close to a train station, the train station doesn’t take you anywhere directly without a transfer.

I would not recommend this place.

Leisure Friends

10/10

Exceptional

11 Nov 2025

Charmaine

Quick and easy check in on tablet. Lots of information/instructions. Wifi immediately available. Clean. Great having a supermarket within 1 min walk and 2 subway lines to choose from (5 and 12 min walk). Beds were comfy and it was so nice to have a washing machine. Weather was nice so clothes dried quickly on balcony.

Leisure Family

8/10

Excellent

08 Nov 2025

Yazeed

Location. Walking distances to subway and train station. Grocery store next door. Safe. Quite. Reasonable kitchen amneties. Reasonable spaces. No room service. No desk attendant but do respond to emails timely. Halway carpets need cleaning.

Leisure Family

10/10

Exceptional

04 Nov 2025

Christian

My guest spilled coffee on the bed sheets but they replaced the sheets without issue after I notified them. Our washroom lacked a vent so it stank everytime sometime dropped a number 2. Otherwise, no major issues.

Friends_and_family Family

10/10

Exceptional

11 Oct 2025

Julio

Great stay! The room was spacious, clean, and well-equipped, with easy access to trains, shops, and restaurants nearby. Perfect for families or groups and an excellent value for the price!

Leisure Friends

10/10

Exceptional

10 Oct 2025

Kevin

The place felt like a clean little home

Leisure Family

10/10

Exceptional

17 Sep 2025

Dallas

Excellent property, Excellent price.

6/10

Pleasant

29 Jun 2025

Maegan

The apartment is fairly old. We had to on air con all time otherwise there will be a smell on the room. The tatami floor is in bad condition as well as the sofa bed.

8/10

Excellent

24 Jun 2025

George

It accommodated 4 which we really liked and the price was good value. The place was older and had a very faint odor. We never interacted with any attendants and email communications were not immediate. I still give it a 4 though because not many have a room for 4 and the value was good.

Leisure Family

8/10

Excellent

01 Jun 2025

Geoffrey

Hotel has comfortable beds and a lot of space in the apartment compared to normal, everything is self serve and when you need help it is hard to get.

Friends_and_family Family

10/10

Exceptional

25 Apr 2025

Andrew

We loved it, very homey, I wish I lived there

Leisure Friends

8/10

Excellent

02 Apr 2025

Linda

Although the hotel was far away from the Tokyo central but it’s vey closed to train station. It’s very easily to access to those attraction places. Everything looked great for four of us. Two rooms, kitchen and bathroom were spacious. There is one thing that I don’t like it about the bathroom hasn’t nothing hang up towels.

Leisure

6/10

Pleasant

01 Dec 2024

Liqi

Not bad

Location is good. Near to Mikawashima station. Just the building a-bit run down and would be great if they revamp the room.

Friends_and_family Family

10/10

Exceptional

24 Oct 2024

Dylan

AMAZING location, bus station feet from the entrance and less than five minute walk to the station. Stores and grocery all very close. For the price, the room is enormous and comfortable. Would absolutely stay again

Leisure Partner

10/10

Exceptional

12 Oct 2024

anthony

Pleasant stay

Stayed here for three nights. Very pleasant stay. Enjoyed the proximity to the train station (about 5 mins) to get around tokyo. I would consider staying here again.

Friends_and_family Family

8/10

Excellent

01 Oct 2024

Verified traveler

Not what I was expecting but good overall.

This was a nice spacious space, especially considering some of the other places that were significantly more expensive.

My main complaint is that most the pictures on the hotel page are probably of the better furnished ones.

Hard to tell unless you stay there. The layout was accurate but we did not have enough seating for dining.

The hotel staff was very nice and accommodating, however I wish I could have seen accurate pictures of the space for our specific room (801), cause it seems they all have similar layout but vastly different furniture in terms of quality.

We only had a small bench that you could only really sit on either end, as sitting in the middle felt not very secure. As a group of three, one of us had to sit on the floor a lot.

Friends_and_family Family

8/10

Excellent

29 Sep 2024

Paul Vincent

While the property is decently priced, clean, with helpful staff; the same pricing can be found in the Ueno branch. We'll definitely stay in a Randor branded hotel, but closer to more commercial areas.

Business_and_leisure Friends

8/10

Excellent

29 Aug 2024

Sang

Excellent place. Many big grocery stores around the place.

The only things to watch out for. I was in room 701.

1) The toilet, no matter how many time the receptionist and I cleaned, the darn thing keeps have urine smell!

2) Some visible water damage on the wall. There is a huge piece of paper wall peeled off in one room.

3) NO room cleaning at all during your stay, regardless the number of days.

4) Staff is friendly, but can be hard to get hold of.

Other than that, the place is nicely furnished and a washer to wash your clothes.

I would return again, and hopefully not getting room 701 :-)

8/10

Excellent

25 Apr 2024

Nathaniel

Perfect location for our family of 4 - we liked the quiet street, the proximity to the train station. The apartment unit itself is old, but it was clean and spacious.

Friends_and_family Family

8/10

Excellent

23 Apr 2024

Samuel

It’s an affordable accommodation ideal for those looking for a quiet and quick place to stay. The checkin is done electronically and without staff: it may be a little confusing at first but their instruction guide is clear and helpful.

They also have umbrellas at the entrance for you to freely rent. You simply take an umbrella and they trust you to return it.

For taking a hot shower, make sure the boiler is turned on (there are instructions). You might have to wait a little to use hot water if you just turned it on. Even once the boiler has been on for a while, when turning the knob for hot water, we had to let it run for 10-15 seconds before hot water came out.

Overall, if you looking to save money on accommodations, i think it’s a good place!

Leisure Family

6/10

Pleasant

20 Apr 2024

Mamata

Comfortable

It was comfortable for us

Friends_and_family Family

10/10

Exceptional

02 Dec 2023

Abagail

Good facilities with a good price. The neighborhood is not loud, and feels safe at night.
We had a small problem in our unit, but ot was quickly fixed within the day. I appreciate how hard the staff work, and quickly too.

Leisure Family

10/10

Exceptional

29 Nov 2023

Trina

Nice quiet and safe

Leisure Family

6/10

Pleasant

27 Nov 2023

Karen

1. Street noise was too loud - windows were not double glazed. Made sleeping in the early hours of the morning hard.
2. Small double bed with an even smaller duvet. Woke up several few times each night either cold or over the bed edge. Only the one small duvet supplied.
3. No chairs in any room - only a small bench and two small footstools for the table in the kitchen.

Leisure Family

8/10

Excellent

24 Nov 2023

Jacqueline

I liked the style of the apartments and it was close by the train station. I really liked how quiet the place was and the service was great from the staff.

Leisure Friends

4/10

Poor

17 Nov 2023

Quang

No wifi in any room. Only the front lobby has it

It claimed guest will have free wifi. The fact is that we dont get wifi in our room on 2nd floor. I have to come to the front desk to get good signal for wifi. They must upgrade wifi router to mesh wifi6 with multiple satellites to provide good wifi access to every room on any floors

Friends_and_family Friends

2/10

Poor

10 Nov 2023

Carol

Firstly, there was an apparent lack of staff available to assist guests. Throughout my stay, I found myself in need of basic hotel services, yet there was no one available to provide assistance. Repeated attempts to call the front desk resulted in no response, leaving me feeling neglected and frustrated.

Furthermore, the checkout experience was particularly distressing. On the morning of my departure, scheduled for 10:00 AM as per hotel policy, I was shocked when the cleaning staff entered my room at 10:20 AM without prior notice or consent. This intrusion was not only a breach of privacy but also caused considerable discomfort and inconvenience as I was still preparing to vacate the room.

Compounding this issue was the language barrier with the cleaning staff, who did not speak English. This made communication impossible and led to a misunderstanding wherein the staff member insisted on payment before leaving the room, despite the room charges being settled previously. This demand for payment was unwarranted and highly unprofessional, contributing to an already stressful situation.

2/10

Poor

31 Oct 2023

Tachinee

Staying here was a bad experience that ruin our trip. Don't ask for the cleanliness, there is a dust everywhere especially the air filter and the bedroom carpet. If you are allergic or sensitive to dust, this place is your nightmare.
There is no soundproof in your room and since the hotel is located beside street, you will hear the sound coming through your room all night.
Although it is a renovated hotel, but it just a partial renovated. Almost the facilities are in old shape such as microwave, refrigerator, air-condition, stove. You can see the all the scratch everywhere in the room.
What the worse is how unprofessional of the staff for solving guest's problem. We unfortunately get the room that the door lock was not function. During our stay, it was so so hard to contact the hotel. No one answer any phone numbers they provided, No staff at the hotel. As for the e-mail, there is no respond from the address the hotel provided, I have to find others hotel address and send to all of them so, I can get a response back.
Well, the reason that we chose this hotel from the first is the location that within walking range and the bus nearby with the local supermarket located beside.
For my foreigner friends, I warn you with care, it will be a fine place if you lucky enough to get a clean room without any broken facilities (like those positive comments) but if you think your are an unlucky person like me. Don't trade your experience just for saving some budget. It's not worth.

Leisure Family

8/10

Excellent

11 Sep 2023

Frankie

The hotel is located 10 mins walk to Machiya subway station or 5 mins walk to JR Mikawashima station or KS (Keisi) Shim-Mikawashima station and is also easy access to/from Narita airport via Skyliner. The unit is a bit old and has musty smell especially in the closet and cabinet The front desk staff is only available upon call or message in advance and the staff is helpful and accommodatable.

Business Family

6/10

Pleasant

16 Aug 2023

Sang

This property is basically an apartment that someone is not using and is renting it out.

Pros:

1) Clean.
2) It has things that are in a typical apartment, including a smart TV, except the iron for ironing cloth. Talked to the service person, and the person basically gave an empty promise of letting me borrowing an iron next day
3) Easy checkin.

Cons:

1) Not easy to get serviced. Not sure how you even get new towels, etc.
2) Booked for three people, but the bed is for TWO and is only two pillows given!
3) A bit run down of a place.

8/10

Excellent

07 Aug 2023

Verified traveler

Close to shops and quiet, good for our family of 5

Friends_and_family Family

10/10

Exceptional

18 Jun 2023

Hwa Ling

There are a few supermarkets nearby, one behind the Mikawashima train station and another next building away, make it very convenient. There are food options available too.

It is a little out of the touristy areas so need to do transfer at the bigger train stations to get back to the hotel.

Leisure Family_with_children

8/10

Excellent

13 Jun 2023

Tyler

Great for the price, clean and comfy room. The one problem was that we booked a room with a sofa bed but there was no sofa. There was an extra futon but the sheets were very dirty, but they gave us clean linens upon request within no time. Good facilities and nice area.

Leisure Friends

10/10

Exceptional

02 Jun 2023

Alex

Excellent place
Near downtown

8/10

Excellent

21 May 2023

Masako

It is located at really convenient area.

2/10

Poor

12 Dec 2019

Verified traveler

Terrible run down hotel

It was a rundown place. Far from all the sight seeing places . The toilet bowl was the conventional one,without proper heating bowl and no bidet available. The toilet was super cold and the room itself was dusty. The towels provided smell bad. Overall, we were very upset with the stay.

Friends_and_family Family

8/10

Excellent

17 Oct 2019

WISON

nice location, reasonable price. dust in room

+ Nice Location and Close to supermarket.
+ Close to JR Train Station
+ Reasonable Price
- a lot of dust. unclean air when turn on the air conditioner.
- Difficult to contact to the property for asking the check-in process.
- the check-in process need to be provided as the fundamental without required to contact to the hotel directly.

Family

8/10

Excellent

25 May 2019

Verified traveler

Everything is good except the mattress. It was uncomfortable. Bathroom is very cold during our stay.

8/10

Excellent

07 May 2019

Verified traveler

Closed to Subway station. Full furnishings. A little bit old but clean and comfortable.

Leisure Family

10/10

Exceptional

29 Apr 2019

Anna

Perfect for a family stay

Easy check in. Just few steps away from a train station, grocery store and so many nearby places to eat . I love the storage luggage. The glass door going to the terrace is however not helpful as its get too bright in the morning

Family

10/10

Exceptional

31 Jan 2019

Tracey

Fantastic Japan

We had an excellent stay, great apartment

Family

6/10

Pleasant

24 Nov 2018

Susan

Our stay was ok, except for the bathroom , there was a big leak and bathroom flooded, had to to shower really quick!

Family

8/10

Excellent

27 Oct 2018

Verified traveler

Enough space for family

Overall it is a nice space for family stay but the kitchen is out dated.

Family

10/10

Exceptional

02 Oct 2018

Rach

We loved our stay at Grand Nishi Nippori First! The apartment was comfortably sized for a family of 4. It is well located between two train stations, a nice stroll to Nippori, and has a 7/11 and a little supermarket either side of it. The lift is teeny tiny, so if you have a few large suitcases you need to do a couple of trips but that’s not a big deal. The air conditioners really needed a clean but otherwise the apartment was clean. There are the basic cooking utensils and things like that which allow you to make a simple meal in the room. The staff were friendly and helpful.
The area itself was great - away from the hustle and bustle of central Tokyo, you get to see more of city suburbia, but still close enough that you can easily catch a train wherever you want. We would definitely stay here again!

8/10

Excellent

18 Jun 2018

Whitney

Amazing

Great stay

Friends

8/10

Excellent

16 Jun 2018

Whitney

Great Stay

It was a great stay, staff is very accommodating and friendly. Room overall was clean and wonderful for our needs.

Friends

8/10

Excellent

04 Jun 2018

travelbud

Clean, quiet, convenient, adequate, no-frills apartment. Soft towels, cozy comforter, basic kitchen supplies. Pleasant stay.

10/10

Exceptional

03 Jun 2018

Verified traveler

Nice and quiet

Really nice and quiet place, covered all our needs. Its a 15min walk to station but the area is so lovely this time flies by like it was nothing. A lot of food places in a 10min walk distance.

6/10

Pleasant

24 Jul 2017

Serg

Old, but spacious

Lots of room for a hotel in Tokyo. Looks old, though.

Close to the train station, which is on a rapid line. That means that you have to wait for the train longer, but it takes you to Tokyo and Ueno faster.

The building shakes/sways when it gets windy. I though it was an earthquake, but nobody was running out to the streets, so we just waited until it was over. Pretty scary, though.

The funny part was a transparent door in the room that has a double bed and a proper door in the room with 2 singles. So you have to choose between privacy and comfort. Have no idea what the rational behind this design might be. Probably it may be accounted for by some cultural differences.

Family

10/10

Exceptional

09 Apr 2017

Are

Great place

Very friendly staff, nice room with kitchen, good bathroom and comfortable beds. We booked very last minute and did not have lots options, but we were very happy with the place. Close to the metro and city center, grocery store right next to it.

10/10

Exceptional

13 Feb 2017

Kerry

Great family guest house, Great location

We are a WA family with 2 kids, 5 and 9. First time in Japan and we stayed at this guest house twice. The location was ideal. Supermarket close by and train station about 700m and an easy walk. The nearest station, Mikawashima is ideally located to access the city and all it has to offer. We found getting around Tokyo by train a breeze, although the rail map does look a little scary at first.

10/10

Exceptional

18 Oct 2016

jarvis

Great place to stay

We had a great time staying here, the rooms were big and comfy and the walk to the train station was short and easy. Overall I couldn't be happier with the place.

Family

8/10

Excellent

24 Nov 2025

Syunsuke

シャワーの温度設定が難しく、温かいお湯を出そうとすると水圧も弱くなってしまい、難しかったです。不満はその一点のみ。施設も環境もよかったです。

Leisure Family

8/10

Excellent

06 Nov 2025

啓真

清潔でした。

Partner

10/10

Exceptional

28 Sep 2025

一郎

フロントがiPadということでチェックイン心配でしたがなんの問題もなく入室できよかった。キッチンテーブルなど長期連泊も可能です。コストパフォーマンスも良く満足しました。

Leisure Family

6/10

Pleasant

27 Jul 2025

Yépiz Sánchez

Un poco viejo el edificio y hay cosas en mal estado dentro de la habitación, había una pared rota

Leisure Family

8/10

Excellent

23 Apr 2025

MAURO

Appartamento family molto ampio e dotato della maggioranza degli accessori utili per la permanenza di una settimana in una zona residenziale molto tranquilla anche se centrale di Tokyo; residence comodo sia alla stazione delle JR Lines che alla metropolitana

Leisure Family

2/10

Poor

11 Apr 2025

Xingkai

まず何故かチェックイン時にもらった部屋のパスワードが間違ってて部屋に入りませんでした。
部屋の設備に関しては、風呂のお湯が出るのが遅い上、水圧が弱すぎてシャワーができませんでした。

Leisure Family

4/10

Poor

04 Apr 2025

あや

シャワーの水圧が弱すぎて不快でした。
それ以外は快適でした。

2/10

Poor

21 Jan 2025

José Eduardo

Nada recomendable

La habitación tenía solo dos aires acondicionados y en el área de TV cocina y baño pues es helado muy frío el piso muy frío, estuvimos por 13 noches muy costoso el hospedaje las alfombras sucias y nunca quisieron hacer el aseo y cuando lo comentamos nos dijeron que tenía pagamos y solo cambiaron toallas y tendieron las camas el piso estaba pésimo de sucio el baño no lo asearon jamás hay nadie en recepción es una renta de departamento sin limpieza ni mantenimiento nada recomendable

Friends_and_family Family

8/10

Excellent

13 Oct 2024

SUNGKI

복도의 청결

숙소 내부는 청결해 보이나 엘리베이터 타고 객실 앞에 들어서면 복도의 양탄자가 너무 더러워 보여 좀 그랬음

Friends_and_family Friends

8/10

Excellent

27 May 2024

KA HIN

Good location

Leisure Friends

10/10

Exceptional

30 Apr 2024

SUNGKI

조흔장소에서 즐거운 추억 만글었습니다

Business

10/10

Exceptional

10 Apr 2024

Christina

Spacious accommodation with microwave, kitchen, seperate bathroom and toilet as well as a smal balcony.

Mikawashima station is around 5 minutes walking away, trains going there every 10 minutes towards Nippori where you can change to the circle line and reach any part of Tokyo easy.
The building next door is a big supermarket! We got our dinner there a couple of times! Very convenient!
7 eleven and Lawson are in the same street too!

There's no staff at the front desk but there's a phone number provided to call if you have questions and a notebook to note any special wishes you have!

We also shortened our booked stay by 4 days. I contacted Expedia support a month before arrival at the hotel, they told me i just need to tell the staff there and once i did i got a refound for the unused days the next day!

Would stay there again!

Leisure Friends

8/10

Excellent

06 Feb 2024

Hsiung-Wei

這次旅遊的住宿體驗太棒了，房間整體超滿意，唯一美中不足是自助check in時因系統有問題輸入訂房名或預約編號都失敗，還好遇到日本人借用手機打客服直接提供房號及pin才可入住，浪費了快1小時，不然就是完美的。

Leisure Family_with_children

10/10

Exceptional

21 Jan 2024

Sanggyu

가성비 좋고 접근성 괜찮은 레지던스

방2에 침대가 3개라, 4인가족에게 좋았습니다.
주방이 있어 간단히 조리가 가능했습니다.

Friends_and_family Family

6/10

Pleasant

26 Dec 2023

Verified traveler

great stay

Spacious room suitable for family with kids

Friends_and_family Family

6/10

Pleasant

17 Dec 2023

ETSUKO

6時にチェックインしましたがフロントに男性がいました。
部屋は広かったのですがソファーのシミが気になりました。
2階の部屋でスタッフ専用の部屋の近くだったので出来れば別の階が良かったです。
ベッドやバス、トイレは清潔でした。
便座が冷たかったです。
最寄駅は三河島駅で徒歩5分と便利です。
ホテルのそばにマルエツがあり10時までやってます。
焼き鳥屋、焼き肉屋もあり便利です。
銭湯もたくさんあります。

Leisure Family

6/10

Pleasant

02 Dec 2023

NAMI

改善を期待したい

マンションがそのまま宿泊施設になっているため、広めのキッチン、洗面所があり、洗濯機も室内にありました。バス・トイレが別になっており、水回りは比較的、綺麗に清掃されておりましたが、冷蔵庫の中や、常備されている食器や鍋が汚れていたりしていたのは残念でした。冷蔵庫が古めで、パッキンが痛んでおり、油断すると扉が開いてしまうので、注意して扉を閉める必要がありました。宿泊施設においては、冷蔵庫の設置は必然かと思われますので、ちゃんとしたものを設置していただきたかったです。
１週間ほど滞在で、ホテルのようにお部屋の清掃をお願いできないため、掃除機をお借りして掃除をしましたが、その掃除機はゴミを全く吸わず、お借りした意味がありませんでしたので、結局、自分でフロアワイパーを購入して掃除をしました。チェックインの際には、床は綺麗に清掃されていたため、その時には気が付かなかったのですが、窓の桟が埃だらけで、流石にちょっと引きました。
それぞれのベッドルームにエアコンが１台ずつありましたが、和室にあったエアコンは、上蓋が外れかかっていて、それをガムテープで留めてあったため、使用しませんでした。幸いにも、隣の部屋のエアコンが良く効いたのと、それほど寒くなかったので、問題ありませんでした。
４人部屋での滞在で、もう少し広いスペースを期待したのですが、６畳二部屋のそれぞれにベッドが２台ずつ設置されており、スーツケースを広げるスペースに困りました。
洋服をかけるためのクローゼットがなく、ポールハンガーにプラスチックのハンガーがあるだけだったので、滞在時の洋服の収納に困りました。
フロントスタッフが常駐していないため、アメニティ（トイレットペーパーやティッシュなど）を、メールなどでお願いしたのですが、一回目は補充していただけたものの、二回目にお願いした際には、補充していただけず、自分で購入したものを使用し、非常に残念な気持ちになりました。
ロケーションはJRの三河島駅と京成線の新三河島駅に近いのですが、どちらもメジャーな駅ではなく、東京の様々な場所へ行くためには、乗り継ぎが必須になります。利用が便利な東京メトロの町屋駅、または西日暮里駅へは、いずれも徒歩15分程度かかるため、少々便利な場所とは言い難いです。
朝9時から夜10時まで開いているスーパーマルエツがすぐそばにあって、食材の調達に重宝しましたが、24時間営業のコンビニには少し歩かなければならなかったので、不便に感じました。
トラブルがあった際のスタッフの方々の対応は親切で、丁寧でした。
良い滞在かと言われると、返答に困る感じではあります。メンテナンスに関して、今後の改善を期待したいと思います。

Friends_and_family Family

10/10

Exceptional

26 Nov 2023

ようへい

ありがとうございました。

Leisure Family_with_children

2/10

Poor

12 Nov 2023

連泊滞在でしたが、最初から掃除が行き渡ってなくあっちこっちに髪の毛やホコリだらけ。

連泊滞在者にはクイックルワイパーなど、床を掃除出来るように、部屋に備え付けて欲しい。

後は、水分まりの排水溝も汚く最悪でした。

Leisure Family_with_children