Name: Randor Residence Tokyo Grand
Address: Arakawa-ku Higashinippori 4-35-14, Tokyo, 116-0014, JP

10/10

Exceptional

01 Jun 2026

Anne

I had to book this property at the very last minute on the ground in Tokyo when my other hotel did not work out. This host could not have been more helpful and kind! We had the “penthouse” on the top floor which had about 4 beds in the main room, a beautiful kitchen and another 2 separate rooms with 2 beds each. There were also nice shower and laundry facilities. It is an easy walk to the train station. I would definitely recommend!

Family_with_children

8/10

Excellent

13 Apr 2026

Juan Miguel

El hotel aceptable por relación costo - calidad
Podrían mejorar en la limpieza, el cuarto se ve antiguo pero como lo necesitaba para dormir estaba bien, estación de metro cerca a 10 minutos caminando y tiendas de conveniencia

Friends_and_family Family

10/10

Exceptional

07 Mar 2026

Brian

Clean and check in was done directly through IPad. Located close to trains for easy commuting.

10/10

Exceptional

20 Jan 2026

IMYONG

레지던스 호텔이라 직접 조리해 먹을 수 있어서 가족여행 및 가성비가 아주 좋습니다

Friends_and_family Family

2/10

Poor

11 Dec 2025

Maria

Checked out early because the room was dusty and unclean.

Leisure Family_with_children

4/10

Poor

19 Nov 2025

Leandro

Warning:

-this hotel operates with 0 staff on site. We didn’t see a single person who worked there.

-The room was nasty dirty, like stains on walls and bugs in the lamp. Obviously hadn’t been deep cleaned in a while. Smelled lightly of cigarettes.

-All the fixtures and appliances were cheep and out dated by a decade at least.

Pros: Easy check-in/ out. Clean towels. Large space for the money.

This is only worth it if you are a group of dirtbags looking for a cheap place to crash/drink.

DO NOT EXPECT TO IMPRESS ANYONE!
In spite of the name, there is nothing grand about it.

Friends

8/10

Excellent

07 Nov 2025

Sven

The staff was very helpful. Thank you for such a nice stay 😌.

Friends_and_family Friends

6/10

Pleasant

19 Mar 2025

Howard

It was a convenient option to be in Uguisudani and being one station from Ueno. You have your own kitchen, washer, you'll need to hang dry your clothes so take that into account. It is also located next to 2 grocery stores and Don Quixote. I recommend this place as it will not break the bank and is convenient. Thank you!

Leisure Family

8/10

Excellent

25 Jan 2025

Wong

Self check in was down, did multiple call were of no help after 1 hr. Meet another tourist who was able to commicate in Japanese and help to check in thru phone. Accommodation was near to train station and supermarket

Leisure Family

6/10

Pleasant

12 Nov 2024

Nomi

Check in was a hassle coz there is no one to help. Self check in and took me half an hour to find my reservation. It kept saying I have no reservation. All communications are done through email. No actual person to ask if you have problems. When you call the number listed on the desk, it says the number is not in service.

Leisure Family

4/10

Poor

27 Sep 2024

Mark

Ordinarily if I have nothing positive to say, I wont say anything.

What triggered this review are all the 'anonymous' 5 star reviews. I cant see any way these reviews are from real travelers.

I will simply say this: There are so many excellent hotels around Tokyo. I would suggest avoiding this one and moving on.

Leisure Family_with_children

8/10

Excellent

23 Oct 2023

JENILYN

Extremely difficult to find property especially at night , v v v dark , no lighted signboard, no lobby to keep luggages, quite difficult to get taxi, tv too low on table, access to 2 supermarkets 💦

Leisure Partner

2/10

Poor

04 Apr 2021

Verified traveler

The worst experience. It might look like a deal but you get what you pay for. Sketchy neighborhood

Friends_and_family Family

8/10

Excellent

26 Dec 2019

Michael

Spacious

This apartment is worth its price. Spacious and comfortable. Cooking ware and utensils were provided. You can cook your own food and there's also fridge. Hot and cold water. THERE'S ONLY 1 LET DOWN. THE HEATER IN THE BATHROOM WAS NOT WORKING WHEN WE WERE THERE.

Friends_and_family Family

2/10

Poor

20 Jul 2026

Chin Wei

I am deeply disappointed with the condition of the room .The hotel infrastructure appears significantly aged and poorly maintained. More importantly, the cleanliness of the room was completely unacceptable and unsanitary. Upon inspecting the bed, I discovered dried blood stains and stray hairs on both the bedsheets and the blanket.Experiencing such unhygienic conditions is a serious health concern and ruined my stay.

Friends_and_family Family

6/10

Pleasant

11 Jul 2026

Sonia

Me gustó la conectividad del tren y bus. La cercanía a los mercados.

Family_with_children

8/10

Excellent

21 Oct 2025

J Abelardo

todo muy bien, buena ubicacion, tranquilo y muchas cosas por ver a sus alrededores.