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Hotel Comfact

Tokyo · Japan

3 11 1 Chome Shitaya Taito KuView location

7.2/10Very good147 Reviews
Cleanliness7.2/107.2
Service7.4/107.4
Comfort7.2/107.2
Condition7.0/107.0
Neighborhood7.4/107.4
Amenities7.4/107.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Comfact

A stay at Hotel Comfact places you in the heart of Tokyo, within a 15-minute walk of Ueno Onshi Park and Tokyo National Museum. This hotel is 0. 7 mi (1. 1 km) from Ameya-Yokochō and 0. 7 mi (1. 1 km) from Ueno Zoo.

Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless Internet access. Featured amenities include a 24-hour front desk, luggage storage, and an elevator. At Hotel Comfact, enjoy a satisfying meal at the restaurant.

Self-serve breakfasts are available daily from 7:00 AM to 9:00 AM for a fee. Make yourself at home in one of the 88 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and bidets.

Conveniences include phones, as well as laptop-compatible safes and desks.

Read more about this hotelShow less

A stay at Hotel Comfact places you in the heart of Tokyo, within a 5-minute drive of Sensoji Temple and Tokyo Skytree. This hotel is 2.4 mi (3.9 km) from Tokyo Dome and 3.4 mi (5.5 km) from Tokyo Imperial Palace.

Make yourself at home in one of the 88 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as laptop-compatible safes and desks.

Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.

Popular amenities

Free WiFi
Dining services
Concierge
Smoking areas

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 15

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Unicode Support true Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

    We have included all charges provided to us by the property.

  • You need to know
    • Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    15
  • Optional fees
    • Fee for self-serve breakfast: approximately JPY 1000 per person

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Japanese

    English

    Chinese (Mandarin)

Nearby attractions

Ueno Park 0.8 km / 0.5 mi
Kitchen Town 0.8 km / 0.5 mi
Tokyo National Museum 0.9 km / 0.6 mi
Ameyoko Shopping District 1.1 km / 0.7 mi
Ueno Zoo 1.1 km / 0.7 mi
Yoshiwara Shrine 1.4 km / 0.9 mi
Sensoji Temple 1.6 km / 1 mi
Asakusa Shrine 1.6 km / 1 mi
Kaminarimon Gate 1.9 km / 1.2 mi
University of Tokyo 1.9 km / 1.2 mi
Akihabara Electric Town 2 km / 1.3 mi
Yanaka Ginza Shopping Street 2.3 km / 1.4 mi
Sumida River 2.3 km / 1.4 mi
Kanda Shrine 2.6 km / 1.6 mi
Tokyo Skytree 3 km / 1.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 88
  • hotel
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Lift access
  • Terrace
  • Luggage room
  • Restaurant
  • Meeting room
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Hotel Comfact

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX

    Photos are not available for this room type.

    Hotel Comfact

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR NON SMOKINGTWIN • SUPERIOR NON SMOKINGTWN.SU-NM

    Photos are not available for this room type.

    Hotel Comfact

    TWIN SUPERIOR NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Hotel Comfact

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Hotel Comfact

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR NON SMOKINGDOUBLE • SUPERIOR NON SMOKINGDBL.SU-NM

    Photos are not available for this room type.

    Hotel Comfact

    DOUBLE SUPERIOR NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE TWO BEDSDouble or Twin • DELUXE TWO BEDSDBT.2B-DX

    Photos are not available for this room type.

    Hotel Comfact

    Double or Twin DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Hotel Comfact

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE KING BEDTWIN • DELUXE KING BEDTWN.DX-KG

    Photos are not available for this room type.

    Hotel Comfact

    TWIN DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE TWO BEDSQUADRUPLE • DELUXE TWO BEDSQUA.2B-DX

    Photos are not available for this room type.

    Hotel Comfact

    QUADRUPLE DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE NON SMOKINGSINGLE • NON SMOKINGSGL.NM

    Photos are not available for this room type.

    Hotel Comfact

    SINGLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BEDDBL.DB-SU

    Photos are not available for this room type.

    Hotel Comfact

    DOUBLE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE NON SMOKINGTWIN • DELUXE NON SMOKINGTWN.DX-NM

    Photos are not available for this room type.

    Hotel Comfact

    TWIN DELUXE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Hotel Comfact

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Hotel Comfact

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Hotel Comfact

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU

    Photos are not available for this room type.

    Hotel Comfact

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Hotel Comfact

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    Hotel Comfact

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-1

    Photos are not available for this room type.

    Hotel Comfact

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR WITH DOUBLE BEDDouble or Twin • SUPERIOR WITH DOUBLE BEDDBT.DB-SU

    Photos are not available for this room type.

    Hotel Comfact

    Double or Twin SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin NON SMOKINGDouble or Twin • NON SMOKINGDBT.NM

    Photos are not available for this room type.

    Hotel Comfact

    Double or Twin NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 BedroomDBL.ST

    Photos are not available for this room type.

    Hotel Comfact

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR KING BEDTWIN • SUPERIOR KING BEDTWN.KG-SU

    Photos are not available for this room type.

    Hotel Comfact

    TWIN SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM

    Photos are not available for this room type.

    Hotel Comfact

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR NON SMOKINGDouble or Twin • SUPERIOR NON SMOKINGDBT.SU-NM

    Photos are not available for this room type.

    Hotel Comfact

    Double or Twin SUPERIOR NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARD • 1 Bedroom • 5 m²SGL.ST

    Photos are not available for this room type.

    Hotel Comfact

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE RUN OF HOUSEDOUBLE • RUN OF HOUSEDBL.RO

    Photos are not available for this room type.

    Hotel Comfact

    DOUBLE RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Comfact

7.2
Very good
147 Reviews
Cleanliness
7.2 /10
Service
7.4 /10
Comfort
7.2 /10
Condition
7.0 /10
Neighborhood
7.4 /10
Amenities
7.4 /10
50 reviews shown
10/10
Exceptional
25 May 2026
Kelly
Hotel Comfact was the perfect place to stay for our trip. The location was nice, and close to train stations. We enjoyed the breakfast. The room was clean and new towels were offered daily. It was a great place to stay, it felt safe, clean, and welcoming.
Partner
4/10
Poor
28 Apr 2025
Frances
Double room was very small for two people with luggages.
6/10
Pleasant
24 Mar 2025
Natchanon
- ค่าพักค่อนข้างถูกให้ย่าน Ueno
- พนักงานให้การต้อนรับดี ใส่ใจมาก
- โรงแรมเชื่อมต่อกับร้านขายยา ค่อนข้างสะดวก
- ที่พักห่างจากสถานีรถไฟไกลระดับหนึ่ง ประมาณ 800 ม. ถึง 1 กม.
- ห้องพักค่อนข้างแคบ และฝุ่นในห้องค่อนข้างเยอะมาก คงเป็นเพราะพื้นห้องที่เป็นพรมทั้งห้องมันทำความสะอาดยาก
Leisure Partner
2/10
Poor
09 Dec 2024
warod
My room is on 10th floor. There is a sound problem from restuarant on 11th floor. And room floor has a lot of dust.
Leisure Family
10/10
Exceptional
22 Oct 2024
Patrina

Comfortable stay

For a person that is there to just sleep and get up and travel. Then come back to sleep. This is the place.
Friends_and_family Friends
8/10
Excellent
11 Oct 2024
Jmyr
Friendly and helpful staff
Leisure
4/10
Poor
11 Oct 2024
Jonathan
Room smelled strange. Bathroom smelled of mildew entire three days of my stay. Left the fan on to make sure it exhausted out of the room and not into the bedroom area. Took a photo where it was growing in the area behind the basin
Leisure Self
10/10
Exceptional
20 May 2024
Laura
Friendly, clean
6/10
Pleasant
01 Feb 2023
Emilie
Booked too fast and didn’t notice it was a smoking room which was not nice and very bad. The room carpet was dirty in between floor and wall, but everything else was okay. Receptionist wasn’t really bilingual and not rude but not friendly either.
Partner
2/10
Poor
16 Sep 2019
Verified traveler
First of all, THIS HOTEL USES FLAT SHEET UNDER THE QUILT instead of duvet cover! You can see stain, blood and lipstick on the quilt. This is really unacceptable for a hotel with this price tag. Second, THIS HOTEL LOCATES NEXT TO A FUNERAL PARLOUR, with corpse storage service inside the parlor. The society is abnormally quiet. The acoustic insulation is kinda poor with knocking and hammering sound at midnight. The air conditioning is great, however a noisy cracking sound often bursts out from false ceiling, probably from the refrigerant pipes, which makes sleeping quality poor. There is a window with translucent coating. Do not open it, because its facing to the adjacent funeral parlor. There is a blue LED feature light (cant turn off, can only dim) installed on window sill. Wonder oif the light portal is some sort of chinese \"feng shui\" setup. Overall, the atmosphere is really creepy, do not book this hotel if you have any worries. This hotel is run by a chinese corporation, targeting mainland customer. Dont expect the service is as polite as japanese. Therefore the service is kind of replusive for any other foreigners and domestic japanese visitors. However, apart from its creepyness, the room is nice, clean and functional. The amenities are okay but not comparable to other hotels in tokyo with same price tag.
Leisure Partner
6/10
Pleasant
06 Jul 2019
Verified traveler
The property was great value, the bed was very comfortable, the room was well appointed. The location was also good although further from the main Ueno station that I expected at around a 15 minute walk. It was also very quiet, the air conditioning and the water pressure in the shower was good. I did not think the cleaning was up to standard with stains on the bed cover, marks on the mirror and TV screen. Also hairs in the bathroom floor from the previous guest. The staff were friendly and helpful although their English was not very good.
Leisure Self
10/10
Exceptional
15 May 2019
Ian

New favorite for Ueno

Great hotel - nicer than many I have stayed at in the area.
10/10
Exceptional
15 Mar 2019
Verified traveler
Clean tidy and with 2 stations within 5min walking distance
Leisure Partner
8/10
Excellent
12 Feb 2019
Keanan

Very nice

The room was very neat and nice. Very comfortable. The door must be a little thin, though, because it is a bit easy to hear the noise from outside. The breakfast lounge is lovely and cozy.
2/10
Poor
17 Jun 2026
としろう
臭いがほんとにだめで
吐きそうでした、カビ?なんですかね
ほんとずっとこもっててキツかったです。

換気扇もほこりまみれでしてません。
Self
4/10
Poor
01 Jun 2026
Shinji
チェックアウト11時の普通のビジホ。使い捨てスリッパとPCが入るセフティボックスが嬉しい。しかし給水機・製氷機無しです。さてエレベーターを降りたら体育会部室の臭い!部屋に入ったら悪臭がキツくなって即刻消臭剤を撒きまくりました。なお2泊目に使い切って交換してもらった!さらに お掃除が些か甘い様な気がする。バスルーム、椅子、ベッド等々に人毛が残っている。さて金曜は平日の倍額、土曜は3倍の設定なんで金土はコスパが悪いですな。なお地下鉄入谷駅近くには22時閉店のスッパマーケットあってが便利。JR上野駅だと『入谷口』がエスカレータ使えます。
Self
6/10
Pleasant
31 May 2026
Shinji
チェックアウト11時の普通のビジホ。使い捨てスリッパとPCが入るセフティボックスが嬉しい。しかし給水機・製氷機無しです。さてエレベーターを降りたら体育会部室の臭い!部屋に入ったら悪臭がキツくなって即刻消臭剤を撒きまくりました。なお2泊目に使い切って交換してもらった!さらに お掃除が些か甘い様な気がする。バスルーム、椅子、ベッド等々に人毛が残っている。さて金曜は平日の倍額、土曜は3倍の設定なんで金土はコスパが悪いですな。なお地下鉄入谷駅近くには22時閉店のスッパマーケットあってが便利。JR上野駅だと『入谷口』がエスカレータ使えます。
Self
6/10
Pleasant
10 Nov 2025
Charlotte
Ekstremt små værelser. Badeværelset var rent men værelset var beskidt. Lugt ikke så god. Ingen vindue.
Okay hvis man har brug for et billig overnatning. God lokation for Narita lufthavn. Gode senge.
Friends_and_family Friends
8/10
Excellent
20 Sep 2025
YI JUN

離上野車站有點遠

早餐簡單飯店離上野車站15分至20分
Self
8/10
Excellent
14 Sep 2025
SANG HO
2人泊まったんですが
一人が泊まれるスペースですのでご参考までに
6/10
Pleasant
25 May 2025
Kamer-Yasin
Das Zimmer war etwas staubig und hatte Flecken auf dem Stoffboden. Die Ausstattung des Zimmers an sich war zufrieden stellend. Die Lage ist Top. Bahnhof Ueno ist in 10 Minuten zu Fuß erreichbar.
Leisure Self
10/10
Exceptional
21 Apr 2025
Jhonatan isac
I like it
Leisure Family
8/10
Excellent
18 Apr 2025
はるか
洗面所の流れが悪かったのが気になりました。朝食をつけていたのですが終了間際だったせいかご飯もパンもなくて残念でした。もう少し余裕があるは配膳にしたほうが良いと思います。
Leisure Friends
6/10
Pleasant
14 Apr 2025
seungil

큰길에서 보면 약국.잡화점이 출입구였다는ᆢ

대로변 입구는 약국,잡화점에 조그만 세로 간판뿐이라 지나치기 십상이에요. 정문은 뒷길이라는ᆢ 좋고 나쁜 것을 떠나 내가 지불한 가격 대비 적당했음.
Business
6/10
Pleasant
01 Apr 2025
えんどうみき
前日に宿泊した人の靴下が、ベッド下に転がっていた。スキンケアなどのアメニティなどは一切なく…残念でした。
6/10
Pleasant
08 Feb 2025
リサ
上の階やとなりの音がうるさかった
Leisure
8/10
Excellent
30 Nov 2024
ひろし
上野公園に行くのにべんり
4/10
Poor
10 Nov 2024
Yuria
お風呂のカーテンが臭かった、お風呂の天上に髪の毛がついていた。それがなければ値段相応かなと思った。
Business_and_leisure Self
10/10
Exceptional
03 Nov 2024
ヒデトシ
ストレス無く、普通に気持ちよく過ごせました。
4/10
Poor
27 Oct 2024
さとる
早い内に日程の変更をしたが前に予約した分はキャンセル料として全額徴収された。今時キャンセル料を取るホテルはまず無い。変更後と合わせて2日
ぶんの料金で泊まることになった。
余程綺麗で立派なホテルかと期待したが他のホテルと変わらずがっかり!
Leisure Family
8/10
Excellent
15 Oct 2024
ミキ
以前見た口コミで、ホコリ等の指摘を見ましたので、正直期待して居ませんでしたが、あれは間接照明の為、ホコリが舞って見えてしまうのは避けられない状況かと思います。
が、清潔ですし、間接照明でオシャレでもあり今後も利用させていただきたいホテルでした。
Leisure Self
4/10
Poor
14 Oct 2024
ミハル
INのときのじょせい
8/10
Excellent
14 Oct 2024
カケル
お部屋も綺麗でした
Leisure Partner
6/10
Pleasant
09 Oct 2024
KOUJI

色々と不便でした

禁煙の部屋でしたが臭いがしました。シャワー室の床にピンクのカビ(?)清潔とは言えないです。コインランドリーはなくかなり遠くなるのが不便。そして何より想定より上野駅からはだいぶ遠いです。
Business
6/10
Pleasant
09 Oct 2024
ホノカ
特になし
Leisure Partner
6/10
Pleasant
08 Oct 2024
Akira

上野駅からも近い筈

室内に時計が無く、目覚ましもなく、モーニングコールの案内も無いのは不便。

フロントで上野駅への行き方を聞きましたが、近くの地下鉄入谷駅の場所しか教えて貰えなく残念でした。
Self
2/10
Poor
24 Sep 2024
jun
●そもそも場所がわかりにくすぎる。
一階のドラッグストアが通りぬけ自由なのは結構だが、初見では普通やらない。

●中国人従業員と日本人従業員の小競り合いはや、フロントでなく客の見えないところでやってほしい。

●朝食の有り無しの連動がなさすぎる。
2泊して、初日は食べれたのに、2日目は不可だった。
料金は後日請求されるのだろうか。
バイキング形式なら、通すなら通すで統一してほしい。

●ネットで予約したとしても、普通であればチェックインの時点でカード払いか現金払いか改めて選ばせてくれるのが常識。
カード以外は受け付けないとのことだが、予約時点でカード払いは済との説明、それでは朝食代はどうなっているのだろうか。

●従業員に、挨拶をする意思がなさすぎる。荷物持って朝出ていったらチェックアウトとわかるはずなのに、根本的にフロント以外は客室フロアですれ違っても、全くの他人事。日本語がわからなくてもよいので、せめて会釈くらいは一般常識として教育するべき。
8/10
Excellent
23 Sep 2024
Hee jae
ロケーションもよく、スタッフ一同とても親切でしたが、部屋の中のカーペットに埃が溜まってました。一か所ではなく壁に沿って隅に溜まっていたので、掃除が至ってないと思います。
Business Self
6/10
Pleasant
14 Sep 2024
まいこ
朝、タオル交換してもらうのにドア前にバスマットとタオルをまとめて置いておいた。夜、戻ってくると袋にタオルは入っていたが、バスマットがなく、お風呂上がり大変だった。バスマットの交換がないのであれば、その旨を明記しておいてほしかった。
Leisure Partner
8/10
Excellent
27 Jun 2024
Terumi
駅から結構遠かったです。
Leisure
6/10
Pleasant
11 Jun 2024
Yongmin
너무좁아요..가격대비 적정 수준이에요..
Leisure Friends
6/10
Pleasant
10 Apr 2024
hiroyuki
ホテルはオシャレだが窓枠の上辺りにホコリが溜まっており、洗面の蛇口がグラグラだった。またロールスクリーンの下げ紐が切れており、スクリーンを掴んで下げようとしてもなかなか動かず苦労した。海外でもこんなホテルに泊まったことはない。
Business Self
10/10
Exceptional
05 Mar 2024
iris alvarez
Hotel funcional y cerca de Asakusa y el Ueno Park. También caminando se accede a calles típicas con oferta de comida, enseres etc
Leisure Partner
8/10
Excellent
10 Jan 2024
ゆい
サービス自体はとても良かったです。施設も駅近でした。部屋もコンパクトではあるものの動線がよく過ごしやすかったです。
ただ名前を間違えられたり、支払い済みにも関わらず支払いを求められたり等のトラブルがありました。
Leisure Friends
4/10
Poor
07 Nov 2023
Michel
Pas de service de chambre — petit déjeuner décevant - hôtel propre et bien placé
Partner
8/10
Excellent
21 May 2023
ヒデコ
スタッフの対応がとても良かった。
Business Self
4/10
Poor
10 Apr 2023
MUN CHUEN

太一般的住宿

酒店房間太細,剛好放得下雙人床房,一點空間也沒有,住宿的第一晚進去的時候,房間一股臭味。酒店距離上野站太遠了,要步行15至20分鐘,最近的車站是入谷站,也要步行10分鐘。酒店附近沒有便利店,也沒有什麼可吃東西的地方。
Friends_and_family Friends
6/10
Pleasant
10 Apr 2023
MUN CHUEN

勉強接受

房間空間太小,酒店附近什麼都沒用。
Friends_and_family Friends
8/10
Excellent
21 Feb 2023
Lai wah

整體滿意

離上野車站步行10分鐘有點少遠.整體住宿滿意房間整潔設備齊全,除了不是每天清潔,但可要求前枱清潔.
Friends_and_family Friends
2/10
Poor
09 Feb 2023
けいたろう
中国人観光客の巣窟と化していました。
扉を開け廊下で大声で立ち話をされ、耐えられずに、一時間程でチェックアウトしました。
しかし、フロントは短時間チェックアウトに怪訝な顔もせず…。
Business Partner

Location & surroundings

Hotel Comfact
3 11 1 Chome Shitaya Taito Ku, Tokyo, Japan

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