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MIMARU Tokyo Ueno East

Tokyo · Japan

4-26-3, Higashiueno, Taito-ku, TokyoView location

9.4/10Excellent645 Reviews
Cleanliness9.4/109.4
Service9.4/109.4
Comfort9.4/109.4
Condition9.4/109.4
Neighborhood9.0/109.0
Value9.2/109.2
Amenities9.2/109.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About MIMARU Tokyo Ueno East

Located in Ueno, MIMARU Tokyo Ueno East is a perfect starting point from which to explore Tokyo. The property offers a wide range of amenities and perks to ensure you have a great time.

Free Wi-Fi in all rooms, 24-hour security, laundromat, wheelchair accessible, facilities for disabled guests are on the list of things guests can enjoy. Guestrooms are fitted with all the amenities you need for a good night's sleep.

In some of the rooms, guests can find humidifier, closet, dressing room, towels, carpeting. The property offers various recreational opportunities. Discover all Tokyo has to offer by making MIMARU Tokyo Ueno East your base.

【Luggage Storage】 We will store your luggage free of charge between 7:00 and 22:00 on your check-in and check-out days. Please let the front staff know if you would like to store your luggage.

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Please note that, due to our limited storage space, there is an additional charge of 500 yen per piece of luggage per day for storing luggage outside of the above hours and days. We cannot store valuables, fragile items, or food.

Depending on the space available at the time of your request, we may not be able to accommodate your wish for luggage storage, so please contact each location directly for the details. "

In the heart of Tokyo, MIMARU Tokyo Ueno East is within a 5-minute drive of Tokyo National Museum and Sensoji Temple. This family-friendly aparthotel is 2.1 mi (3.4 km) from Tokyo Dome and 2.2 mi (3.6 km) from Tokyo Skytree.

Make yourself at home in one of the 56 guestrooms, featuring kitchens with refrigerators and stovetops. 40-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and desks.

Featured amenities include multilingual staff, luggage storage, and laundry facilities.

Popular amenities

Free WiFi
Concierge
Laundry
Smoking areas
Childcare

Check-in and check-out

Check-in from 3:00 PM
Check-in until 10:00 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Unicode Support true LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Cashless transactions are available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

    We have included all charges provided to us by the property.

  • You need to know
    • Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
    • Cashless payment methods are available for all transactions.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    The front desk is open daily from 7 AM - 10 PM. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Cashless transactions are available
    • Long-term renters welcome
    • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
    • Host has indicated there is a smoke detector on the property
    • Safety features at this property include a fire extinguisher
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • Towel exchange is available daily. Housekeeping service is provided on the 3rd day of the stay, and every 2 days after that. Additional housekeeping service is available on request for a surcharge
  • Minimal age
    18
  • Optional fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Japanese

    English

Nearby attractions

Ueno Park 0.7 km / 0.4 mi
Ameyoko Shopping District 0.7 km / 0.4 mi
Tokyo National Museum 0.8 km / 0.5 mi
Kitchen Town 0.8 km / 0.5 mi
Ueno Zoo 1 km / 0.6 mi
University of Tokyo 1.6 km / 1 mi
Akihabara Electric Town 1.6 km / 1 mi
Kaminarimon Gate 1.6 km / 1 mi
Sensoji Temple 1.7 km / 1.1 mi
Asakusa Shrine 1.8 km / 1.1 mi
Yoshiwara Shrine 1.8 km / 1.1 mi
Sumida River 2.1 km / 1.3 mi
Kanda Shrine 2.3 km / 1.4 mi
Yanaka Ginza Shopping Street 2.3 km / 1.4 mi
LaQua Tokyo Dome City 3.2 km / 2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 56
  • Connecting rooms
  • hotel
  • American Express
  • JCB
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Key Collection
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
Show 12 more facilities & services
  • Wi-fi
  • LaunderetteExtra charge
  • Multilingual staff
  • 24-hour security
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Lift access
  • Electric kettle
  • Towels and bed linen
  • LGTBIQ friendly
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • STUDIO STANDARDSTUDIO • STANDARD • 1 Bedroom • 39 m²STU.ST-1
    STUDIO STANDARDPhoto unavailable3 photos

    MIMARU Tokyo Ueno East

    STUDIO STANDARD

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    39 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    Bunk beds, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST-1

    Room amenities

    • Housekeeping
    • Toiletries
    • Cot on demand
    • Wi-fi
    • Disability-friendly bathroom
    • Safe
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Carpeted floors
    • Microwave
    • Fridge
    • Kitchen
    • Kitchen utensils, plates & cups
    • Internet access
    • TV
    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom: 1
    • Electric Kettle: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARD • 1 Bedroom • 38 m²STU.ST
    STUDIO STANDARDPhoto unavailable5 photos

    MIMARU Tokyo Ueno East

    STUDIO STANDARD

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    38 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    4 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Room amenities

    • Individually adjustable air conditioning
    • Smoke detector
    • Toiletries
    • Cot on demand
    • Wi-fi
    • Disability-friendly bathroom
    • Safe
    • Individually adjustable heating
    • Housekeeping
    • TV
    • Internet access
    • Kitchen utensils, plates & cups
    • Kitchen
    • Fridge
    • Microwave
    • Carpeted floors
    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom: 1
    • Electric Kettle: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM JAPANESE ROOMFAMILY ROOM • JAPANESE ROOM • 2 Bedrooms • 78 m²FAM.JE-1
    FAMILY ROOM JAPANESE ROOMPhoto unavailable9 photos

    MIMARU Tokyo Ueno East

    FAMILY ROOM JAPANESE ROOM

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    78 m²
    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 4
    Bed setup
    4 × Single bed 80-130 width, 2 × Single bed 80-130 width, 2 × Futon
    Bedrooms
    2
    Room type
    FAMILY ROOM
    View / characteristic
    JAPANESE ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.JE-1

    Room amenities

    • Toiletries
    • Smoke detector
    • Disability-friendly bathroom
    • Safe
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Carpeted floors
    • Microwave
    • Fridge
    • Kitchen
    • Kitchen utensils, plates & cups
    • Internet access
    • TV
    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom: 2
    • Wi-fi
    • Cot on demand
    • Electric Kettle: 1
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    MIMARU Tokyo Ueno East

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    MIMARU Tokyo Ueno East

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT BUNK BEDAPARTMENT • BUNK BEDAPT.BK

    Photos are not available for this room type.

    MIMARU Tokyo Ueno East

    APARTMENT BUNK BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    BUNK BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.BK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARD • 1 Bedroom • 40 m²FAM.ST
    FAMILY ROOM STANDARDPhoto unavailable9 photos

    MIMARU Tokyo Ueno East

    FAMILY ROOM STANDARD

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 2
    Bed setup
    4 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Room amenities

    • Toiletries
    • Cot on demand
    • Wi-fi
    • Disability-friendly bathroom
    • Safe
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Kitchen
    • Bathtub
    • Hairdryer
    • TV
    • Toaster
    • Electric Kettle: 1
    • Internet access
    • Kitchenette
    • Kitchen utensils, plates & cups
    • Bathroom: 1
    • Shower
    • Housekeeping
    • Plug adaptor

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT STANDARDAPARTMENT • STANDARDAPT.ST

    Photos are not available for this room type.

    MIMARU Tokyo Ueno East

    APARTMENT STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT JAPANESE ROOMAPARTMENT • JAPANESE ROOMAPT.JE

    Photos are not available for this room type.

    MIMARU Tokyo Ueno East

    APARTMENT JAPANESE ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    JAPANESE ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.JE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT CONNECTING ROOMAPARTMENT • CONNECTING ROOMAPT.CM

    Photos are not available for this room type.

    MIMARU Tokyo Ueno East

    APARTMENT CONNECTING ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    CONNECTING ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.CM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    MIMARU Tokyo Ueno East

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO JAPANESE ROOMSTUDIO • JAPANESE ROOM • 1 Bedroom • 40 m²STU.JE
    STUDIO JAPANESE ROOMPhoto unavailable4 photos

    MIMARU Tokyo Ueno East

    STUDIO JAPANESE ROOM

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    2 × Futon, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    JAPANESE ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.JE

    Room amenities

    • Cot on demand
    • Smoke detector
    • Toiletries
    • Wi-fi
    • Disability-friendly bathroom
    • Safe
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Carpeted floors
    • Microwave
    • Fridge
    • Kitchen
    • Kitchen utensils, plates & cups
    • Internet access
    • TV
    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom: 1
    • Electric Kettle: 1
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about MIMARU Tokyo Ueno East

9.4
Excellent
645 Reviews
Cleanliness
9.4 /10
Service
9.4 /10
Comfort
9.4 /10
Condition
9.4 /10
Neighborhood
9.0 /10
Value
9.2 /10
Amenities
9.2 /10
100 reviews shown
6/10
Pleasant
22 Jul 2026
xavier r
Very small property, cigarette smell right outside our room. Due to guests using the small courtyard to smoke. That’s right in the middle of all of the rooms. Very pricey for what you get from the hotel.
10/10
Exceptional
19 Jul 2026
Ahmed
Overall, the hotel wasn't an excellent location close to things that the kids liked historical things that I liked end.The shopping district that my wife liked the staff was very friendly and very accommodating.I would definitely go back to that hotel
10/10
Exceptional
17 Jul 2026
Rithin
The place was clean and well kept. Is close to Ueno station and that makes it easy to travel to all the attractions. The place is a bit tight for 4 people but we managed. Highly recommend for families looking for a quiet place.
Family_with_children
10/10
Exceptional
15 Jul 2026
Wanfu
Nice place. Good and friendly to foreigners
Family_with_children
10/10
Exceptional
13 Jul 2026
Kallie
My kids LOVED the pokemon room. Core memory forever!
Family_with_children
10/10
Exceptional
06 Jul 2026
Robert
The hotel was very clean. Everyday we received fresh towels and every other day they made the beds. The beds were very comfortable, my daughters had no issue falling asleep in them. My daughters especially loved the bunk bed set up. The kitchen was stocked with various essentials for doing basic cooking and eating in. We ate in more than we expected and this was a huge plus. We used the laundry machines and those were well maintained and did the jobs quickly. The staff also English very well. This was a comfortable stay and quite close to Ueno station.
Family_with_children
10/10
Exceptional
28 Jun 2026
Jian
nice service
10/10
Exceptional
25 Jun 2026
Elizabeth
Very family friendly in terms of location and amenities. Staff were extremely helpful and kind. Beds are very firm.
8/10
Excellent
15 Jun 2026
Vimerald
Clean room, family friendly, coin laundry available. Easy 10 minute walk to the Ueno train station.
10/10
Exceptional
14 Jun 2026
rui
Staff was very helpful, room was very clean!
10/10
Exceptional
07 Jun 2026
Matthew
This is an excellent hotel for families. Friendly staff, convenient location next to Ueno station. You'll get the basics, and convenient stores are nearby for any food and amenities the hotel doesn't provide.
Friends_and_family Family
10/10
Exceptional
07 Jun 2026
Roger
Awesome location so close to Ueno and Ueno station.
Friends_and_family Family
6/10
Pleasant
07 Jun 2026
Stephanie
It was okay, not sure we would stay again. There was frosted glass on all the windows so literally no views, no natural light. All of the rooms are outside entrances, like a motel, no indoor corridors like a hotel has. One elevator so you might be waiting at peak times unless you want to take the stairs. Did not love the location, but dealt with it since it was only one night. Closest konbini (7/11, family mart) was a 3-5 minute walk each way. About a 12-15 minute walk to the Skyliner which is main reason we chose this location.
Family_with_children
10/10
Exceptional
03 Jun 2026
Alvin
Good location kid friendly
Family_with_children
10/10
Exceptional
01 Jun 2026
Danilo
The staff were very polite, friendly and helpful. The service was excellent. The price was a little high. However, the amenities and location were excellent. Great kitchen. Maybe some kitchen towels and pans would be helpful for cooking. The Pokémon theme was well worth coming for. The beds were comfy and the huge, snuggly Snorlax plush made the stay a truly memorable experience.
Friends_and_family Friends
10/10
Exceptional
24 May 2026
PHILLIP B
Phenomenal place and people. Great location. Laundry on site. For a jet-lagged family from the states, we literally have no complaints - it was everything we were hoping for. Ueno is a *great* area to stay in, Mimaru makes it entirely too easy. Bunk beds being slightly separated from the other beds gave kids some privacy - charging plugs by each bunk bed was a really nice touch too. No complaints. Exceptional.
Family_with_children
10/10
Exceptional
12 May 2026
Aerielle Anne Aquino
Clean and spacious room. Staff are friendly and approachable. Family friendly as there are kitchen appliances and the laundry downstairs helps alot! Recommend 10/10
Family_with_children
10/10
Exceptional
07 May 2026
Armen
We stayed at Mimaru Tokyo Ueno East for 9 nights in April and had a great experience.

We booked the connecting Japanese apartment, which consists of two separate units joined by an internal door—perfect for families or groups. One unit had four single beds, while the other had two single beds plus space for additional futon beds on tatami mats. Each unit included its own toilet, a spacious bathroom with both a shower and bathtub, and a kitchenette equipped with a sink, fridge, and range.

The hotel also offers a clean, convenient laundromat on the main floor, with more advanced laundry facilities just a five-minute walk away.

The location is excellent—Ueno Station is about five minutes away, providing easy access to multiple metro and rail lines. There are also several 24-hour convenience stores (“combini”) nearby. Ameyoko Market, with its wide variety of restaurants and shops, is about a 10-minute walk.

The reception staff were outstanding—multilingual, friendly, and always eager to help. I especially remember Nadya and Mahdi, who were a pleasure to interact with.

As in much of Tokyo, there can be some street noise in the evenings from passing cars, so keeping the double windows closed is a good idea if you prefer quiet.

Overall, I highly recommend this hotel and would happily stay here again on my next trip to Tokyo.
Family
10/10
Exceptional
27 Apr 2026
Jakob Joselito
very large, spacious, and clean rooms. Staff were all very welcoming and helpful
Family
8/10
Excellent
24 Apr 2026
Henry
Not as good as other mimaru accommodation, but great location and great price
Family_with_children
10/10
Exceptional
01 Apr 2026
Damian
The apartment hotel is family friendly and all staff are very helpful and friendly. There are several konbinis nearby and it’s a short walk away from the Ueno station. In summary, a very comfortable stay at a convenient location.
10/10
Exceptional
30 Mar 2026
Amy
Great place to stay as a family. Located in a quieter part of Tokyo but very central from a train perspective. Great hotel!
6/10
Pleasant
26 Mar 2026
Jerome
Clean room. Nice staff. Maybe if I can recommend update washer and dryer.
Family_with_children
10/10
Exceptional
04 Feb 2026
Vanessa
Great staff. Lively room. Kids lived the bunk bed!
Leisure Family_with_children
10/10
Exceptional
31 Jan 2026
James
We stayed in the Pokemon room and our kids absolutely loved it. The giant Snorlax plushie was the highlight but the kids also enjoyed all the decals on the wall. The themed bags gifted to us at check in were very nice too.

All staff were super friendly, the room was clean, spacious, and comfy. Super convenient location close to Ueno station. Would definitely stay here again.
Friends_and_family Family
10/10
Exceptional
25 Jan 2026
Paul
Great location, close to ueno train station, lots of shops and restaurants

Friendly staff and clean rooms
Leisure Family
8/10
Excellent
01 Jan 2026
I Fan Yvonne
The room was spacious and has most basic kitchen amenities. There’s no breakfast included. The staffs are friendly and helpful.
Leisure Family
10/10
Exceptional
12 Dec 2025
Zhimei
The location is very convenient, and the hotel is clean and well maintained. The staff are exceptionally friendly and helpful. Special thanks to Daigo at the front desk—he went the extra mile to help me resolve a non-hotel-related issue, showing incredible patience and attentiveness. Our family had a wonderful stay and truly enjoyed our time at this hotel.
Leisure Family
10/10
Exceptional
01 Dec 2025
Jannette
Everything was amazing! The staff was wonderful, the room was great, all staff was amazing. We had a great time and we will be back.
Leisure Family
8/10
Excellent
29 Nov 2025
Jennifer
Lovely staff and great connected room experience
Leisure Family
10/10
Exceptional
15 Nov 2025
Kelsey
We were a family of 6, with a set of grandparents, parents and two kids. We had a pokemon room and another regular room.
8/10
Excellent
13 Nov 2025
Stephanie
The rooms were spacious. The connecting room is literally two rooms with plenty of space for a family to share two communal areas.
10/10
Exceptional
02 Nov 2025
Alice
This place is excellent. Room is clean; staff are great and the location is very convenient. The Pokemon theme room is a must-stay option for the kids.
Leisure Family
8/10
Excellent
31 Oct 2025
Yuen Teng
Clean room, near major train station
Leisure Family
8/10
Excellent
01 Oct 2025
REINA
Check in and check out was easy. All staff speaks English. Location is very nice and quiet, station is just a stroll away with the mall and ameyoko. 7/11 is about 3min walk.
It’s very spacious for an apartment in Japan !! Will definitely recommend or book at the another Mimaru.
Leisure Family
10/10
Exceptional
29 Sep 2025
Erin
Great hotel - very spacious by Japan standard. Great central area to the things that were of interest to our family.
Leisure Family_with_children
10/10
Exceptional
13 Sep 2025
Eric
Very nice property everything was well kept clean and in excellent condition
10/10
Exceptional
02 Sep 2025
Tak Keung
Having used other Mimaru apartment hotels across Japan, I would continue saying that the level of service is excellent all around.

We stayed in the Asakusa one the year before, but on this occasion we wanted to stay a little away from the hustle and bustle. The hotel is about 5-7 minutes walk away from the Ueno train/metro station via the Iriya gate tunnel and entrance.

The hotel doesn't have the walk out into the middle of the attractions feel, but if you want somewhere a bit quieter, and within reach of excellent transport links to other parts of Tokyo, this is a great location to stay in. You have Shinkansen, Yamanote JR line and Metro.

In the immediate area, there are not so many shops, being underneath a highway, but both 7Eleven and FamilyMart are just short walk away, and 5-7 minutes away are a selection of fast food, izakayas and independent eateries.

We had an unfortunate event which meant we missed our first night and the staff went out of their way to contact Expedia and claim one night of the accommodating back for us. Very impressed and grateful for the help there.

On a day to day basis, the staff were extremely helpful from providing amenities, suggestions of nearby eateries and things to do.


Top tip regarding laundry - there is a panda themed (the symbol of Ueno) laundromat within 1 minute walk of the hotel. Given the 3 machines in the hotel are in demand, the external laundromat is a lifesaver and I think has a better combined washer/dryer machine.
Leisure Family_with_children
10/10
Exceptional
09 Aug 2025
Nadia
We loved our stay at MIMARU Tokyo Ueno East.
We traveled with children. The hotel was perfect for us. Close to the train and sub
Leisure Family_with_children
10/10
Exceptional
31 Jul 2025
Mayo
So far the best hotel and location we have stayed in ueno!
Leisure Family
8/10
Excellent
04 Jul 2025
Reynaldo
Room had complete amenities
8/10
Excellent
09 Jun 2025
Yan
It was a very nice room, loved the bunk beds! I also really enjoyed the shower room, and I definitely recommend this hotel for families on vacation. The only downside was that the toilet room smells terrible- turn on the deodorizer to help! But other than that, I think this is a great hotel and I hope you will enjoy it too!

Leisure Family
10/10
Exceptional
27 May 2025
ANTONIO
Excelente ubicación cerca del tren
Leisure Friends
10/10
Exceptional
15 May 2025
Maxime
Pokémon room was so great! The staff are wonderful and helpful. I don’t love Ueno as an area compared to other areas in Tokyo (big freeway, feel like there’s fewer cool restaurants) but it’s very handy for the airport train
Leisure Family
10/10
Exceptional
30 Apr 2025
Jeremy
The staff was multilingual and very friendly and helpful. Rooms were clean and maintained very well. I liked the available laundry facility and the accessibility to Ueno station, Ueno Park, and walking distance to Asakusa and Sensoji Temple.
Leisure Family
8/10
Excellent
22 Apr 2025
Mason
Pretty good. Small room. Friendly staff. They told us about the baggage transfer service they were partnered with, but failed to provide full details, such as needing to have the order completed the day prior… so we planned to used it and then had to pivot last minute when it was clear that it wouldn’t work out.
Leisure Family_with_children
10/10
Exceptional
21 Apr 2025
Michael
EXCELLENT !

GET THE POKEMON ROOM FOR THE KIDS! HUGE SNORLAX to sleep with!
Leisure Family_with_children
10/10
Exceptional
21 Apr 2025
Michael
Very close to ueno food district and the train station .

10/10
Leisure Family_with_children
10/10
Exceptional
09 Apr 2025
Stephanie
Loved the size of the room and it was walkable to Ueno park and reasonably close to the train station, in particular the one with the express train back to Narita Airport. Beds were comfortable and it was really nice to have the little sitting area w/table and chairs. Bunk beds were great for the kids too. On quite a busy street and right above a train station so even though we were on the 11th floor with a great view, we could still hear faint sounds of train bells etc. Would stay at Mimaru again but may consider a different location.
Leisure Family
8/10
Excellent
02 Apr 2025
Karen
railroad dinging sound during the day.
Leisure Friends
10/10
Exceptional
28 Mar 2025
Alexandra
Kids loved the bunk beds and great cooking facilities. Very clean, safe, close to transportation. Bit of a walk for great restaurants but overall good location.
Leisure Family_with_children
10/10
Exceptional
27 Mar 2025
Ivan Ming Liang
Very clean, staffs were super helpful. Sawa went through the trouble to help us research on a capybara cafe. Aki and Harris helped us with a local restaurant reservation. Those special efforts have not gone unnoticed, and are very much appreciated.

Location is on the quiet side of Ueno Station. Unfortunately, the more popular restaurants are all on the other side of the station, but otherwise the quietness and the local vibe are still very much enjoyable.
Leisure Family
10/10
Exceptional
25 Mar 2025
Rajesh
Very nice accomodation in a great location with a mini kitchenette
Leisure Family
8/10
Excellent
24 Mar 2025
Kevin
Great spot (close to Ueno Station, but also quiet). Great staff (friendly and helpful). Quiet, clean room, was great for family of 4.
Leisure Family_with_children
10/10
Exceptional
23 Mar 2025
Renato
Great place - lovely pokemon room!
Leisure Family
8/10
Excellent
19 Mar 2025
Tammy
Property was smaller than expected compared to another Mimaru property we stayed at previously. But it was close to Ueno station. The side the property was on had a little more gloomy feel but just walk over to the other side of the station for a lot more dining options, etc..
Leisure
10/10
Exceptional
11 Mar 2025
Heather

Great hotel, especially for Americans :)

The stay was a great introduction to Japan for our American family. The staff was so kind and helpful, and they were able to communicate well with us. The room was spacious. We had 4 beds and they were firm, but comfortable. I didn't think I would like them because I'm so accustomed to my super plush bed, but it slept great! The noise was low and didn't bother us at all. We washed some clothes, which was super easy. The only warning is that you will need to run your clothes multiple times in the dryer most likely. It was not a big deal for us though. Our daughter even played bingo with some fun activities and won a prize that made her super happy. We would 100% stay here again. Thank you so much MIMARU.
Friends_and_family Family
10/10
Exceptional
21 Feb 2025
Tara
From check in to check out my family and I loved it here! The staff was very friendly. Our room was great, clean and well set up for kids. We walked easily to the 7 eleven a block down for snacks. The train station was very close and we also went to Ueno park a few times to let the kids burn energy. I appreciated the staff always welcoming us back from the day, talking to my kids, as well as having a fun bingo game ( with prizes!) which was the highlight of this long trip for my kids. 😁 we loved the bunk beds as well as the small kitchen and dining room. Mimaru East has great advice for local options for dining and activities. Special shout-out to Aki for being just the best to us! We would definitely return to this exact location next time we visit Tokyo.
Leisure Family
10/10
Exceptional
16 Feb 2025
JIAQI
The staffs are friendly. The service is excellent! There are some interesting activities. It is great choice for a family.
10/10
Exceptional
15 Feb 2025
Chris
The Pokémon theme room was amazing
Friends_and_family Friends
10/10
Exceptional
10 Feb 2025
JIAQI
Easy to communicate with staffs. They are friendly and helpful. The room is clean
10/10
Exceptional
17 Jan 2025
De Quan Alex
The place is nicely maintained. The toilet space is a little smaller but overall its still a nice apartment to stay in with most of the facilities available.
Leisure Family
8/10
Excellent
26 Nov 2024
Evelena
The pokemon theme room quite impressive although the snorlax pushy looks a bit dirty. The whole room is with pokemon design except the toilet. Around 10mins walk from station, no shelter.
Leisure Family
8/10
Excellent
19 Nov 2024
Renae
Good location and helpful staff. An older property but still is good condition.
Leisure Family
8/10
Excellent
14 Nov 2024
Wipawan
The staffs are friendly.
Leisure Family
10/10
Exceptional
02 Nov 2024
ALAN
A great base to explore. So close to a major rail station. Ueno Park is great for kids or to simply relax. Close to museums, art galleries, temples. The property is very well maintained and the staff are courteous and helpful. Highly recommended for longer stays.
Leisure Family
10/10
Exceptional
09 Oct 2024
Kate
Clean, convinient, friendly and the luggage delivery serivice is very helpful.
Leisure Family
10/10
Exceptional
20 Jul 2024
Simon

Awesome hotel

So happy we found this hotel in Ueno. Lovely staff, very happy to go through our plans and make recommendations of what to see. Lots of food options close by, as well as numerous convenience stores and also a large supermarket about 3 minutes walk away. Proximity to Ueno station was great! Handy for Shinkansen. The rooms were very well thought out, plenty of room for a family. The kitchen facilities were great! Very convenient. Nice touch to provide kitchen paper and cling wrap. Would definitely stay here again!
Friends_and_family Family
10/10
Exceptional
29 Jun 2024
Denise
Wonderful property and such great front desk people. Definitely recommend it for families
Family
10/10
Exceptional
28 Jun 2024
Arisa
This is a fantastic hotel for families. I’ll definitely be back!
Leisure Family
6/10
Pleasant
16 Jun 2024
Ida
The lobby is small, but location is pretty convenient to everything else.
Leisure Family
10/10
Exceptional
15 Jun 2024
Kenro
Good location
Leisure Partner
10/10
Exceptional
14 Jun 2024
Arisa
Very friendly staff and extremely convenient and clean hotel. I’ll be back!
Leisure Family
10/10
Exceptional
09 Jun 2024
Christopher
The room was great for a family. It was a bit farther to the subway than I would have liked since it's at the opposite end of Ueno station. The JR train line is closer.

It tis convenient to get around the city and about 10 minutes walk away is a bustling street with food and shops. It is very quiet around the hotel.

The hotel itself was nice and the staff were very friendly.
Leisure Family
6/10
Pleasant
15 May 2024
Alice
They Only clean the room every 4 days. We stayed there 3 nights and 4 days so when I asked for cleaning, they wanted to charge extra for cleaning. Laundry machine takes forever to dry. I did 1 load and that took hours to dry. I did laundry from 9pm-2am. Never again. Also the air condition at the hotel was weak, they have a sign to not go under 23 degrees, the room gets pretty stuffy.
Leisure Family_with_children
6/10
Pleasant
15 Apr 2024
Verified traveler

Location - boring.

Stayed in the pokemon room and it was pokemon themed but apart from the initial excitement, there wasn't anything in the vicinity to support the Pokemon theme
The walls were a bit damaged and I doubt the big pokemon teddy is cleaned regularly. Kids enjoyed and the front desk staff were friendly and fun.
Friends_and_family Family
10/10
Exceptional
14 Apr 2024
John
This apartment will change towels and empty trash every day, unlike the last apartment in Osaka that I booked. The front desk staff are very helpful.
Leisure Family
8/10
Excellent
06 Apr 2024
Tomoko
Our room faced the railroad crossing, which was noisy, even though we’re on the 8th floor. The room size was decent for a family of 4. The upholstery could use some deep cleaning. The bath faucet was weak-took awhile to fill the tub.
Leisure Family
10/10
Exceptional
02 Apr 2024
Jenny
The family room is very nice, comfortable and clean. Easy and smooth check-in.
Leisure Family
10/10
Exceptional
18 Mar 2024
Chi Man
Good for a family stay
Leisure Family
8/10
Excellent
19 Jan 2024
Peter
Rooms were well eqiupped, spacios and clean. If you travel with young children, this would be the ideal accommodation.

Lack of restaurants within the vicinity. Approximately 15minute walk to central where restaurants and cafes are located.
Leisure Family
6/10
Pleasant
30 Dec 2023
Danny
ROOM:
It is considered spacious in Tokyo. The aircon/heater is quite loud. Anyway it is functioning, just that a bit annoying. iHaving said that, t has a humidifier, so it is quite good, just that no instruction on how to use it

SERVICE:
Average room service. They only clean the bed and vacuum every 3 days. Something I didn't expect. Having said that, I left my Polo shirt in the room after I check out but the Hotel said they cannot find. I guess it is a Christmas present for the housekeeper. So, you probably need to take care of your belonging and don't take it for granted.
There are several washing machine and dryer at level 1, but you don't have a chance to use it.. it is always occupied until midnight. You probably shouldn't expect you will be able to wsh your clothes during the stay.

LOCATION:
it takes about 30 mins to Shibuya by train. Not a very convenient location. Although there is a nearby Ueno station, it also take about 10 mins walk. There are Lawson and 7-11 nearby though.

CONCLUSION:
it is an average hotel apartment in my opinion. The rate is not very cheap either. I would think this is an overrated hotel and woukd suggest explore somewhere else instead
Leisure Family
10/10
Exceptional
18 Dec 2023
Ruifen
Good location, within walking distance to Ueno station and food street. Check in was super efficient, with helpful and friendly receptionist. Would definitely consider this accommodation for my next visit to Tokyo
Leisure Family
8/10
Excellent
15 Dec 2023
Serine

We really enjoy Mimaru Hotels

This is our second stay in a Mimaru and I highly recommend them for families: large comfortable rooms, friendly English-Speaking staff, laundry, clean, well-appointed. This location was fine, but a little far from things. Still a very pleasant stay. The train is right by it but didn’t bother us one bit.
Friends_and_family Family
10/10
Exceptional
08 Dec 2023
T
Many of the staff speak English and were able to provide the service and advice required. Great for families with a small kitchen and dining area to eat the stuff you buy back from the fantastic convenience stores in Japan.
Leisure Family
10/10
Exceptional
04 Oct 2023
Kelli
Great property with plenty of space for families. The staff were all very nice and accommodating. Short walk to the station and a couple convenience stores.
Leisure Family_with_children
10/10
Exceptional
05 Sep 2023
Clement
Like:
- Room is spacious. I love they have a small kitchen, and I like the bathroom, sink and toilet are all separated.
- Location is great. Less than 10 mins walk to JR station, and lots of restaurants and shops nearby.
10/10
Exceptional
20 Aug 2023
Lai Shuen
Booked a 4 beds room, it’s good for family
Family_with_children
10/10
Exceptional
19 Aug 2023
Lai Shuen
Convenient & nice hotel
Leisure Family_with_children
10/10
Exceptional
18 Jul 2023
Amanda
We stayed in a Pokémon room and the kids loved it! Friendly staff and a great location.
Leisure Family_with_children
10/10
Exceptional
26 Jun 2023
jose
The staff was very helpful and attentive. They were very polite as well. We enjoyed our room and found the location very convenient for our travels across Tokyo.
Leisure Family_with_children
6/10
Pleasant
25 Jun 2023
Evan
Way overpriced for what you get. Smells of cigarette smoke throughout because the central hallway is a shaft with smokers on the bottom.
Leisure Family
10/10
Exceptional
21 May 2023
Katesuphot
Very good staff, walk about 7 mins to transport, 2 blocks to supermarket and open 24hrs.
8/10
Excellent
08 Apr 2023
Maria Rowena
The room was big, amenities provided were sufficient. They had a mini kitchen and a big dining area.
Leisure Family
10/10
Exceptional
27 Mar 2023
Jesse

Great for family

Excellent location and rooms. Convenient with microwave and kitchenette
Friends_and_family Family
10/10
Exceptional
25 Mar 2023
Ashley
Great room. Great staff. Location was within walking distance to train stations and several convenience stores. We absolutely loved our stay at Mimaru. The 2 twin and bunk bed room was spacious and perfect for our needs. We loved having the kitchen, kettle, and microwave. We booked 4 separate hotels during our travels through Japan. We have left Mimaru and are at our next stop and a different hotel and we already wish we would’ve booked Mimaru chains the whole time…oh well, next trip we can do that. We highly recommend Mimaru!
Leisure Family
10/10
Exceptional
02 Jan 2023
Juri
I stayed with my best friend and my 2 teenagers. This hotel has a bank bed that big enough, kitchen area, bath and toilet was separated. Great amenities selections.

Very clean and amazing place!!
Defiantly highly recommend!!!
Leisure Family
10/10
Exceptional
07 Dec 2022
Amy
All the front desk staff were friendly and helpful. Family apartment room size was great for 4 people. The bunk bed was divided for privacy. The kitchenette had all the utensils to cook, microwave to warm up food and kettle to make coffee/tea. It's a 5 mins walk to Ueno Station and 2 short blocks behind hotel for unique local restaurants and 24 hours Supermarket. Behind the hotel is a quiet residential neighbourhood. Definitely would stay at this property and other Mimaru property again.
Leisure Family_with_children
10/10
Exceptional
28 Nov 2022
brian
Lots of space for our family. Communication was excellent. We had two rooms and needed them on the same floor. They made sure this happened.
Leisure Family
10/10
Exceptional
08 Mar 2020
Zhao Yi

Convenient location, pleasant stay.

It's close the train station and is walking distance to Asakusa and Ueno Zoo.The room is generally clean, and both kitchen and bathroom areas are in perfect condition.
Friends_and_family Friends

Location & surroundings

MIMARU Tokyo Ueno East
4-26-3, Higashiueno, Taito-ku, Tokyo, Tokyo, Japan

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MIMARU Tokyo Ueno East

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