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Hotel New Tohoku

Tokyo · Japan

3-14-2 Higashi-Ueno, Taito-kuView location

7.4/10Very good277 Reviews
Cleanliness7.4/107.4
Service7.8/107.8
Comfort6.8/106.8
Condition6.6/106.6
Location8.0/108.0
Neighborhood8.0/108.0
Amenities7.6/107.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel New Tohoku

Ideally located in the prime touristic area of Ueno, Hotel New Tohoku promises a relaxing and wonderful visit. The hotel offers guests a range of services and amenities designed to provide comfort and convenience.

All the necessary facilities, including free Wi-Fi in all rooms, 24-hour front desk, Wi-Fi in public areas, restaurant, newspapers, are at hand. Guestrooms are fitted with all the amenities you need for a good night's sleep.

In some of the rooms, guests can find television LCD/plasma screen, non smoking rooms, air conditioning, heating, wake-up service. The hotel offers various recreational opportunities. No matter what your reasons are for visiting Tokyo, Hotel New Tohoku will make you feel instantly at home.

Read more about this hotelShow less

Located in Tokyo (Taito), Hotel New Touhoku is within a 15-minute walk of Ueno Park and Ueno Zoo. This hotel is 1.6 mi (2.5 km) from Sensoji Temple and 1.9 mi (3 km) from Tokyo Dome. Make yourself at home in one of the 30 air-conditioned guestrooms.

Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature bidets and hair dryers. Conveniences include phones, as well as desks and electric kettles. Featured amenities include a computer station, dry cleaning/laundry services, and laundry facilities.

Popular amenities

Free WiFi
Concierge
Laundry
Entertainment
Non-smoking

Check-in and check-out

Check-in from 2:30 PM
Check-in until 1:30 AM
Check-out until 10:00 AM
Minimum check-in age 20

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Unicode Support true Professional property host/manager Pets not allowed

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

    We have included all charges provided to us by the property.

  • You need to know
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Special Instructions
    The front desk is open daily from 5:30 AM - 2 AM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Safety features at this property include a fire extinguisher
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • Guests are not allowed to have packages shipped to this property.
  • Minimal age
    20
  • Spoken Language

    Japanese

Nearby attractions

Ameyoko Shopping District 0.5 km / 0.3 mi
Ueno Park 0.7 km / 0.4 mi
Ueno Zoo 0.8 km / 0.5 mi
Kitchen Town 0.9 km / 0.6 mi
Akihabara Electric Town 1.3 km / 0.8 mi
Tokyo National Museum 1.3 km / 0.8 mi
University of Tokyo 1.6 km / 1 mi
Kaminarimon Gate 1.9 km / 1.2 mi
Kanda Shrine 1.9 km / 1.2 mi
Sumida River 2 km / 1.2 mi
Sensoji Temple 2.1 km / 1.3 mi
Asakusa Shrine 2.2 km / 1.4 mi
Yoshiwara Shrine 2.4 km / 1.5 mi
Yanaka Ginza Shopping Street 2.7 km / 1.7 mi
Ryogoku Kokugikan 2.9 km / 1.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 30
  • Number of floors (main building): 3
  • Number of floors (annexe): 4
  • Single rooms: 19
  • Double rooms: 4
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  • City centre
  • Harbour
Show 23 more facilities & services
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • LaunderetteExtra charge
  • Bicycle hire serviceExtra charge
  • Multilingual staff
  • 24-hour security
  • Air conditioning in public areas
  • Hotel safe
  • Bicycle storage
  • Concierge
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • Restaurant: 1
  • Conference room
  • PhotocopierExtra charge
  • MassageExtra charge
  • Spa centreExtra charge
  • Non-smoking establishment
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Hotel New Tohoku

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST

    Photos are not available for this room type.

    Hotel New Tohoku

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Hotel New Tohoku

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Hotel New Tohoku

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Hotel New Tohoku

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SEMIDOUBLE NON SMOKINGRoom • SEMIDOUBLE NON SMOKINGROO.SD-NM

    Photos are not available for this room type.

    Hotel New Tohoku

    Room SEMIDOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SEMIDOUBLE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SD-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE TWO BEDSSINGLE • TWO BEDSSGL.2B

    Photos are not available for this room type.

    Hotel New Tohoku

    SINGLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Hotel New Tohoku

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SEMIDOUBLEDOUBLE • SEMIDOUBLEDBL.SD

    Photos are not available for this room type.

    Hotel New Tohoku

    DOUBLE SEMIDOUBLE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SEMIDOUBLE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Hotel New Tohoku

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM

    Photos are not available for this room type.

    Hotel New Tohoku

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel New Tohoku

7.4
Very good
277 Reviews
Cleanliness
7.4 /10
Service
7.8 /10
Comfort
6.8 /10
Condition
6.6 /10
Location
8.0 /10
Neighborhood
8.0 /10
Amenities
7.6 /10
100 reviews shown
10/10
Exceptional
02 Jan 2026
Ryan
Twas nice
Leisure Pet
10/10
Exceptional
17 Oct 2025
paulo
Room is perfect!!!!
Service is perfect!!!
Hospitality is exceptional!!!!
Location is very near ueno station
Perfect!!!!
Leisure Self
8/10
Excellent
20 Aug 2025
Vicky
Property was in between 2 train stations. It is in a quiet neighborhood and away from the busy areas. It was quite a bit of a trek in hot and humid weather. In nice weather, the walk probably wouldn’t have bothered me as much.
The facilities are a bit dated but clean. Staff is very nice.
Leisure Family
10/10
Exceptional
15 Aug 2025
Alexander
Thank you, visited from the UK, had one night here to rest my head and it was perfect for that - quiet and clean with AC in the room which you need in the summer. Staff very welcoming and let me leave my suitcase there much earlier than check-in and let me leave it there for a good while after check out.
Leisure Self
10/10
Exceptional
19 Oct 2024
paulo
Staff are very friendly!!!
Hotel very close to shopping area and JR line and star liner train to Narita airport.
Leisure Friends
8/10
Excellent
08 Aug 2023
Timothy
Very pleasant, helpful, multilingual staff; comfortable room. No elevator, but the stairs aren't too bad. Easy access to Ueno Station. Overall a good, reliable hotel.
Business_and_leisure Self
8/10
Excellent
31 Jul 2023
Cody
Comfortable with good air conditioning. I wish shaving materials were included though. Showers are small but good.
Leisure Self
8/10
Excellent
06 Nov 2019
Verified traveler
The location is close by Ueno and service is great, but can hear people walking and chattering along the corridors even when your doors are closed.
Leisure Self
4/10
Poor
10 Sep 2019
Bowen
Apparently they were doing renovations & my room absolutely wreaked of a sickly smell. Upon enquiring about this smell, they explained that it was because of the new wallpaper that had just been applied.
The room itself was clean & comfortable, but the smell was terrible, sickening.
8/10
Excellent
02 Aug 2019
Verified traveler
The best thing about this place is the staff people are very friendly and nice and helpful.
There is no elevator.
Room is small for a single room.
They have been renovating rooms and they will be renewal soon.
8/10
Excellent
02 Apr 2019
Katsumi
The hotel is very well located, the room was comfortable and the staff was nice!
8/10
Excellent
01 Oct 2018
Shana
The facilities are pretty dated but it is pretty clean and with great access to Tokyo metro and JR. Staff are also friendly and helpful.
4/10
Poor
28 Feb 2018
Verified traveler
Went to visit my family andfound the staff unfriendly and room not quite clean
10/10
Exceptional
08 Feb 2018
Verified traveler

Tricky to find best way from Ueno station.

We got lost leaving Ueno station's many exits late at night and figuring out which of the many overpasses to use - used several of each.....didn't get to the hotel until about midnight but were thankfully being waited for by a very patient hotel staff man - thank you so much! Our only problem was not figuring out that the air con/heater could be adjusted by us (we thought it was fixed.....at 5 degrees! - very funny when you think about it, and probably reflected the huge travel day, flight delays, and getting lost in nigh time Tokyo full of the first snow for 10 yrs....).
10/10
Exceptional
26 Oct 2017
Joe
Always a pleasure to stay here!
10/10
Exceptional
23 Oct 2017
Joe
Always great to stay here.. very friendly staff and in the right location for me!!
Family
10/10
Exceptional
03 Nov 2016
Joe
Always great there!!
6/10
Pleasant
16 Oct 2015
Verified traveler

5 min walking from station

Home made county breakfast. It's easy distance from Ueno station. Not new building but clean. There is no elvator going up to your room. I had room on 3rd floor and my suite case was so heavy.
8/10
Excellent
02 Oct 2015
Verified traveler

Hotel with great location yet quiet surrounding

This hotel is close to Ueno station but yet in a very quiet area. This is very nice.

Most (not all) Hotel staff are friendly and speak good english.

Room size is big with small bathroom (typical tokyo size). They provide free coffee in the morning and same day luggage storage. You can leave your luggage overnight only if you the next booking, otherwise they charge.
10/10
Exceptional
23 Sep 2015
Joe

Ueno 2015

Always stay here when in Ueno..very nice staff & the location is perfect.
8/10
Excellent
26 Aug 2015
Bruce

Great value

Not a luxury hotel but a great value for the money, clean, great location.
8/10
Excellent
26 Aug 2015
1st time Japan

Basics for great rate

Spent 2 nights. The staff varies quite a bit in how much English they speak. However they are all very helpful. Rooms are clean and have all the basics. Price is quite reasonable.3 or 4 block walk from the Ueno train station, tons of nearby restaurants and shopping opportunities. Also Ueno park (zoo and 3 or 4 museums) so plenty to do and see
all within a 10 minute walk.
6/10
Pleasant
09 Aug 2015
Doug

Japan Tripn

Not the easiest hotel to find but once you do, easy to get back to. 10 minute walk to Ueno Station which takes your u everywhere. Bathroom is the one piece unit and at 6'7\" I was cramped. No complaint though, this IS Japan! Local eating establishments (various) within a 5 minute walk. (Ask the Front Desk about Yakitori!!!!)
8/10
Excellent
09 Jul 2015
Thep

Convenient budget hotel

Convinent hotel close to Uaeno station , Ameyoko market. Too many restaurents are there. The room and the bed is quite small but acceptable. Wifi is strong signal. Receiptionist can speak english a little bit. I stayed 4 nights and I felt happy with this hotel. I will be back
8/10
Excellent
26 Mar 2015
Wander Woman

Practical and Perfectly located

The hotel is a basic, no frills place. We got a first floor room with 2 double beds. There's a mini fridge (nothing inside, it's just a convenience for you), a hot water pot for tea (coffee is offered in the mornings at the lobby), and hotel kimonos with slippers for each patron. I didn't notice street noise, but then the road outside the window wasn't really built for cars. The beds were firm, but comfortable. For those that like pillow tops or memory foam, it may be considered really hard. They offered flatter or puffy pillows, just ask.
The bathroom is RV compact, but cute. The bathtub was deep, made for soaking while sitting. When you showered, the length of the tub was about as WIDE as my tub at home, so it was pretty tiny. The shower head wasn't adjustable and felt like needles in spots. Hot water was pretty immediate and HOT. Non-disposable shampoo, conditioner, and bath wash liquid was offered, as was disposable toothbrush/toothpaste and razors.
The nice staff also spoke some English.
The location is a 5 min walk to Ueno Station, which means that it's also a 5 min walk to: Ueno Park, Ameyoko Shopping Street, and the shopping markets of Ueno. Because of the Panda Bridge, which is just for pedestrians and goes over a huge traffic area, you didn't have to worry about cars or even a crosswalk. There were at least 5 restaurants in our walking path between the hotel and the station. AND there's also a 24 hr convenience store within 3 minutes of the hotel.
Family
10/10
Exceptional
19 Mar 2015
Thitaporn

Nice and Clean

Staff can speak English and nice to help. It's has a food around hotel.
8/10
Excellent
12 Jan 2015
Andrew

Good cheap option

Tricky to find but conveniently placed near Ueno Station. Helpful staff, no frills and not exactly modern, but clean and comfortable place to stay.
8/10
Excellent
04 Jan 2015
Ryan

Great location friendly staff

Great location moments away from Ueno station with lots of bars and restaurants around. Very helpful and friendly staff.
Partner
8/10
Excellent
18 Dec 2014
Verified traveler

Nice , convinance and good location Hotel

It is good location. Near JR station for easy to travel.
Receptions are nice.
Clean hotel.
10/10
Exceptional
15 Dec 2014
Jerry

Will definitely stay here again!

Comfortable room reflected the price, Lovely Staff, will definitely stay here again.
Family
10/10
Exceptional
13 Nov 2014
Joe

Staying at New Touhoku in Ueno

Very nice & near the best area in Ueno Tokyo. Great service & nice folks running the place.. I will stay there again next year..
8/10
Excellent
09 Nov 2014
PMD

Nice hotel , close to Ueno JR station

Easy to reach the hotel, just 10 minutes walk from Ueno JR station. There is escalator on the footbridge so it's very convenience for those who carry big luggages.
6/10
Pleasant
20 Oct 2014
Michael Charles

Well placed for Ueno

The hotel is well placed for exploring Ueno Park and its surrounding shops and restaurants. It is only a mere 10-minute walk from the Skyliner station with direct connection to Narita Airport.

The staff are generally friendly and helpful and are able to converse in basic English. Rooms are spacious by Tokyo standards but are basic. Like most Tokyo hotels, the toilets are small.

The only setback is that there is no elevator in the hotel so if carrying your luggage up 2 flights of steps is a problem for you it is best to ask to be on the ground floor.

8/10
Excellent
26 Jul 2014
Verified traveler

Great budget hotel in Tokyo

Tokyo is expensive. It is a city that costs a lot an this hotel helped us save. It was affordable in a convenient location. The staff were kind and the facilities (laundry) were helpful.

There is no elevator but it is not a big deal.

The rooms are small but clean. The bed was quite small for the two of us but it was cozy. I appreciated the yukata and slippers for us.

It is just minutes away from the Ueno station. Just take the Irita exist and go across the pedestrian bridge to ensure you are on the right track.
Family
6/10
Pleasant
19 Jun 2014
Will I Am

Hotel Closes at 2am!!

The hotel is priced at a lower range and hence i didn't expect too much from it. But still in saying that, Japanese never disappointed and still shows their attitude in terms of customer service. The room is clean, bedding is clean and tidy, just the exhaust fan is a bit noisy. Room size is reasonable, but the bathroom is narrow as per usual Japanese hotels. The only thing I could complain is the location - its not that straight forward hence better to pay your patience to look around. The location on Google Map is exactly correct - so just follow instructions ^_^ . The other thing is I was returning at 2:05am after drinking with my friend but found that the hotel was closed - lucky after a while the keeper opened the door for me and advised me about the closing time. If you pay attention on it and you won't have the same trouble as me. In general the experience is not bad.
6/10
Pleasant
28 Apr 2014
Stephen

Decent place to stay for the money you pay.

I had a nice time in this hotel with the kind hotel staff. The room is small but that's what you pay for, plus it's not a place you should be spending a lot of time in. All of Tokyo is at your fingertips since the place is so close to the station.
Pros:
Very close to Ueno station
Lots of places to eat around the area (both expensive and cheap places)
Very nice hotel staff
Staff knows enough English to understand what you're saying
Cons:
Room is very small (This was expected considering the price of the room)
No elevator; luggage needs to be carried up by hand
If you don't know where you're going it's very hard to find (I recommend using street view to see what it looks like before you get there)
4/10
Poor
09 Apr 2014
LEGA Matei
Very unfriendly hotel service.
6/10
Pleasant
20 Feb 2014
Peter

no lift and hard to locate

Located in a small lane....not easy to find....best to email hotel for a detail location map and set of direction before making the trip.

no life...travel with lots of baggage or big baggage can be difficult to negotiate the narrow stairs case checking in and out of the hotel's room
Family
4/10
Poor
06 Jan 2014
Pellegrini

Clean but uncomfortable

For a Japanese business hotel, this was one of the oldest I've stayed in. It features typically compact rooms with basic amenities such as a mini fridge, hot plate for heating water, and toiletries. However, the age of the establishment shows. The railing on the way up to the second floor is being held together (partially) by string, and the mattress was so soft from use that the springs threatened to push through the fabric. We stayed here in January, so it was necessary to run the heater lest we freeze to death (not enough covers on the bed), and the unit sounded like there was a small car engine up in the ceiling. It was incredibly loud and made it difficult to sleep. The people at the desk were courteous, and the location isn't far from Ueno Station, but that doesn't make up for the fact that I can't remember the last time that I've had such a poor night's rest in a hotel.
8/10
Excellent
22 Nov 2013
Verified traveler

What are you looking for?

Are you looking for an inexpensive stay in the Ueno area? Well, the Hotel New Tohoku satisfies. It was a little hard to find but once you see the signs directing you it's all good. The room was small but had all I needed ( I was only spending two nights), TV, hot water pot for tea, unit bathroom, and a tiny fridge (fits about three maybe four 500ml bottles). The staff was very nice and multilingual, although conversational only. For the price, it was acceptable if you're looking for 4 stars or higher go somewhere else.
6/10
Pleasant
30 Oct 2013
pod

Small, smelt, bad staffs

Room is small. Not clean, expensive, bad staff, not polite, not recomment

At this price we expect to have a clean room, good staffs, but we don't seen
8/10
Excellent
26 Oct 2013
Jesse

Close to Ueno Station

I stayed for four nights, and the hotel met my expectations. Close to Ueno Station (was hard to find at night in the rain, look for the Blue Sankyo sign and then the Sanyo building, hotel is located next to Sanyo). Good option for a single traveler.
10/10
Exceptional
20 Aug 2013
JL

Good location. Nice people.

We enjoyed staying in this hotel when we visited Tokyo. The hotel is close to Ueno station. The people were nice in the hotel. The room is quiet and clean.
8/10
Excellent
21 May 2013
AP

Right on the money

Have to say the staff at the hotel are awesome. Most of the staff understand some English and can help out finding places around the area and general inquiries. Our group of 5 stayed at the hotel for 10 nights during the beginning of May (during busy Golden Week). The hotel shower was a bathroom was a bit small for myself being taller. Someone 6'3'' or less can easily fit as far as height goes. Some rooms have dedicated A/C units while others share the buildings A/C. Problem there is that if another room says its too cold they will turn the A/C off :P But they were able to get our room a comfortable temperature after some fiddling with the thermostat.
While the hotel does not have a safe, out our group of 5 that went nothing was stolen and they also offered to lock anything important in a locked room behind the main entrance counter downstairs in tamper-proof envelopes. Each day when you leave the hotel, you have to hand in your room key and they will give it back when you return. (It's just a key on a big fob) The staff are really good at remembering their guests so no worries about getting the wrong key.
My bed was a little old and hard to sleep on and so was my friends bed which had a spring sticking out on the side, but once Golden Week had finished the staff ordered some new beds for us so sleep on. The other 3 people had comfortable beds. No bugs or pests. Overall, for the price we paid it was right on the money.
8/10
Excellent
25 Apr 2013
Samantha

Convenien launching pad for the greater Tokyo area

If all you need is a comfortable bed every night after a long day of adventuring in Tokyo, this is a good place. Once you find it, it's very easy to get to from Ueno Station -- took us less than 10 mins to walk between them, even closer if you take a metro exit. They clean the room every day and you always have a newly made bed and new yukata pajamas to sleep in, which is great when you just want to relax. The rooms are definitely small, but it was enough room for me to sit at the desk on my laptop and for my 6'3\" fiancé to relax on the bed with his tablet for an hour or so before sleeping. The bathroom is so small only one person can fit in there at a time, just barely, but it's not that big of a deal. Other than that, we didn't really hang out in the room. We spent two weeks at this hotel and it wasn't until the end of our stay that we had a night where cigarette smoke coming from somewhere in the hotel stunk up our room. I hope it was a rare issue! My only other complaint is that I had a souvenir coffee can that got thrown away because the maids thought it was trash. So hide things that might look like they should be tossed if you want to keep them! Otherwise, the staff was overall super friendly, very nice, and helpful. It started to feel like we were renting a room in somebody's house. We'll definitely come back here.
Partner
8/10
Excellent
10 Apr 2013
Verified traveler

convenient location with easy access to subway

We liked the hotel because of its location and price. It is very near to the subway station, major attractions, like Ueno Park, and Ueno Zoo, as well as restaurants and shops. The hotel itself was rather quaint and our room was simply furnished. The room was clean and neat. However, we hardly had enough room to walk around in when we laid out our luggage. The bathroom was so compact that it could only fit one person. I could hardly move around in the bathroom without bumping in to the wall. The bed was fairly comfortable. We were happy to have access to the free Wi-Fi. Since the hotel did not have an elevator, we had to use the stairs to get to our room on the second floor. It was a little difficult carrying our luggage up and down the stairs. Aside from that, we had a pleasant stay.
Family
8/10
Excellent
09 Apr 2013
Verified traveler

Pleasant but a bit hard to find

Welcoming place and staff! Good ability speaking english, excellent breakfast, clean. A bit hard to find though. Bring a GPS or a detailed map!
8/10
Excellent
08 Apr 2013
Juraimi

The human touch makes it all ok

I have forgotten that I made a booking for a small double room. Read reviews of bigger rooms but when I saw my room at the end of the night after a tiring day out, I was quite disappointed. Alas, the fault was in my own choice. The place itself it very nice, cosy and small - nothing new in Japan. WIFI is provided at the lobby and you can store your luggages before and after your checkin/out. There are 2 minimarts nearby within walking distance and JR Ueno Station is very very near. I must say the hospitality of the owner here is top notch. He takes care of us very well. Pleasant to talk to and friendly sincere smile makes it all better. I have nothing to complain. Eventhough the room was small, it was the hospitality that won us over. Kudoz!
Family
8/10
Excellent
10 Mar 2013
Verified traveler

Small but adequate.

Nice and cheap. Good for tourists if all you need is a place to sleep. Room was quite small but suited our requirements. Close to Ueno Staion which makes it easy to travel to the Airport & central Tokyo.
8/10
Excellent
08 Mar 2013
M.
Close to Ueno Park and zoo.
10/10
Exceptional
06 Feb 2013
Verified traveler

Superb Location

The hotel staff was very friendly and went out of their way to make sure everything was in right order. While the room wasn't all that big, I imagine it's on par for other places in Tokyo. What set it apart was the location. It's within easy walking distance of everything in Ueno, including the train station, lively night market and everything Ueno Park has to offer. It's hard to beat the price for the convenience. I would definitely stay again if I'm ever in Tokyo again.
4/10
Poor
28 Jan 2013
Verified traveler

just a bed to sleep on!

difficult to find in a back alley. I've seen small hotel rooms in Japan but nothing like this!!! A little pricey for what you get. wouldn't stay here again.
Family
8/10
Excellent
05 Jan 2013
Tapan

Convenient connectivity, English speaking lady

Stay at new tohuku was a good experience. The most important part was connectivity. The hotel is just 5 minutes walk from Ginza metro line station entry. The lady who is available during day time was english speaking and very friendly. Even though the check-in is at 2:00 PM ( or 3:00 ) they offered us the room at 10:00 AM when it was available. They had umbrellas for us to take out, let us use microwave in the kitchen area, even came out to say good bye.
The room was comfortable and cozy. I would have loved it a little bigger.
8/10
Excellent
17 Dec 2012
Verified traveler

Hard to find, but nice enough

The street where this hotel is located would hardly count as an alley in most American cities, and there's no signage to indicate that you're in the right place until you actually arrive at the front door. Make sure to bring your GPS or a highly detailed map if you expect to find it. That said, once we found the hotel, it was a delightful little place to stay. The staff were friendly and helpful, though they didn't all speak English. They offer a very nice traditional Japanese breakfast if you reserve a spot the night before.
Partner
8/10
Excellent
12 Nov 2012
Verified traveler

Nice small place.

As long as you are looking for just a place to stay, this could be the perfect place. Nice and really small place, yet got enough things. They only got stairs and narrow corridors, not for people with large baggage (never for many bags).
8/10
Excellent
27 Aug 2012
ddub808

Great Stay!

Spent a total of three nights here and was very pleased! Conveniently located, very clean, reasonably priced and an incredibly friendly and helpful staff. WiFi and wired internet. Five minutes walking distance to Ueno Station, Keisei Skyliner Station and Ueno Park. We will definitely book here again on our next trip to Japan!
8/10
Excellent
21 Aug 2012
ddub808

Just what we needed!

We stayed three nights and thoroughly enjoyed our stay! The location was excellent.; Close (5-minute walk) to the Keisei Skyliner Station, Ueno JR Station and Ueno Park. From the Ueno Station, you can easily get to anywhere you want or need to go. The hotel is small, clean and quaint The staff was very friendly and accommodating. And the price was right! We highly recommend this hotel!
Family
10/10
Exceptional
02 Aug 2012
Lauren

A Wonderful Night

I really enjoyed my stay! We had to stay a night in Tokyo, as I was catching an early flight the next morning, and our stay was wonderful! Not only was it cheaper than the neighbouring Chisun (on the other side of the main street), the beds were comfier, and we got a free upgrade! I would definitely book this hotel again!
10/10
Exceptional
27 Jun 2026
hiroyuki
コスパがとても良いホテルでした。

またお世話になりたいです。
Self
8/10
Excellent
12 Jun 2026
CHI HONG
環境清靜 有獨立空調
8/10
Excellent
08 Apr 2026
富田
お迎えをしてくださった方がとても親切で、気持ちよく使えました。帰る際のお見送りもしていただき、嬉しかったです。
場所も上野駅から近くて便利でした。

また機会があれば使わせていただきたいです。
Self
4/10
Poor
29 Mar 2026
Hayashi
毎日のシーツ、パジャマ、タオル交換がなかった。4日間泊まりの中で
歯ブラシも一つしかなかった
Self
8/10
Excellent
25 Oct 2025
kit yi
地點好方便
Friends_and_family Friends
8/10
Excellent
10 Sep 2025
KOJI
設備は古いです
Business
10/10
Exceptional
10 Jan 2025
??
Soooo good
6/10
Pleasant
27 Dec 2024
KAZUYUKI
特になし
Business
10/10
Exceptional
04 Oct 2024
Wai Kwong
已不是第一次入住了,老闆和老闆娘都很有善。我今次住在二樓,因為沒有電梯(入住時有說明), 今次行李比較多,清潔姐姐見狀便第一時間幫我拿行李到樓下。老闆娘可能知道我是常客,也送到我出門口。房間比其他洒店大,性價比高!
Self
8/10
Excellent
01 Feb 2024
CHUNFAI
N/A
Leisure Self
10/10
Exceptional
13 Jan 2024
Verified traveler

時間地點方便

為了次日搭乘上野JR至湯澤
Check in 時間到02:00很便利
非常適合深夜班機才到東京的人
Friends_and_family Friends
2/10
Poor
18 Nov 2023
Tsz Ho
Seriously not recommended, poorest experience in my 7 trips to Tokyo since 2015, poor staff and poor service can Expedia can do nothing about it at all.

Think again if you want to book it due to its cheap price
Leisure Family
8/10
Excellent
06 Nov 2023
Tsz Foon
Room is Location little bit far away from Ueno station
8/10
Excellent
28 May 2023
Ken
有機會過去都會再去住
4/10
Poor
27 Jan 2020
Verified traveler
宿泊費の割に、宿泊した部屋はホテルというより簡易宿泊所を少し良くした感じ。施設そのものは、リフォームされているが、部屋やお風呂場はとにかく狭い。上階や横の部屋の物音がよく聞こえる。今回の値段では今後利用することはないだろう。
Leisure Self
8/10
Excellent
04 Oct 2019
Norikazu
足の悪い親と一緒だったのでエレベーターが欲しかった。
Family
8/10
Excellent
08 Sep 2019
Kumiko

リフォーム工事中

リフォーム工事中だったので、改装後が楽しみです。安くて利用しやすいので、いつも利用しています。
8/10
Excellent
21 Jun 2019
laiking

性價比高

優點:交通方便、價格優惠、房間面積相對較大;
缺點:設施老舊、沒有觀景,出門前要放下門匙、有門禁(凌晨2時至5時)
10/10
Exceptional
15 Jun 2019
Verified traveler
落ち着いた雰囲気でとても過ごし易かったです。
Business
2/10
Poor
04 Jan 2019
Verified traveler
L'hotel è decisamente datato, sia come struttura sia come camere, arredamento e servizi.
La pulizia lascia molto a desiderare.
Il prezzo assolutamente sproporzionato per quello che viene offerto.
La nota positiva è che Il personale è gentile e la zona molto tranquilla e non trafficata, a due passi dalla stazione di Ueno.
10/10
Exceptional
12 Nov 2018
junkyu

숙박이 편안하고 좋음

깨긋하고 편안함, 역과 가까움
10/10
Exceptional
13 Sep 2018
Ho yin
入住2晚,訂了2張床的房間; 房間面積比預期中大,東京市內少見。酒店職員熱情有禮。
酒店沒電梯,上落行李時要小心。浴簾比較污穢,其餘都非常非常滿意。
Family
4/10
Poor
08 Aug 2018
hyunki

청결도 매우 불만족 이런 호텔이 익스피디아 호텔리스트에 있다는 것이 놀라울 뿐입니다.

직원들은 친절하였지만, 그보다 기본인 객실 청결도, 냄새(곰팡이냄새) 때문에 방향제까지 사다가 놓았지만 냄새를 없앨수는 없었고, 에어콘 입구에도 먼지가 잔뜩 있는데 그먼지가 제몸으로 들어오지는 않을까하는 걱정이 매우 컸던 숙박업소로, 우리나라 모텔이 아닌 여인숙 수준도 못되는 숙박업소였다고 생각됩니다.
8/10
Excellent
29 Jul 2018
Kazuhiro

宿泊のみなら満足

本番の出張前に前宿泊という形で利用させてもらいました。
①ベッドは清潔感があって良かったと思います。
②トイレはウォシュレット付きではなかったので、人に
 よっては不満かも。
③洗面所は、お世辞にも綺麗とはいえず、潔癖症の方は
 この時点でキャンセルされる恐れが。
④朝食は大満足でした。毎朝ごはんの朝食派の私としては
 ピッタリでした。
総合的には、朝食のポイントが高いので、満足でした。
8/10
Excellent
20 May 2018
Mickey
地点方便、近上野駅
2/10
Poor
11 Apr 2018
mp

誇大広告

 規格外に狭く、古くて不潔で Expedia が取り上げること商品である事自体不思議でなりません。とにかく、驚きの一語です。おそらく、消防法にも抵触いるとしか思えません。その例としては、階段、廊下が異常に狭く、すれ違いは非常に難しいと感じました。
 プライバシーに関しては、隣室の宿泊者がシャワーやトイレを使っている様子がはっきり聞こえていました。いままで経験したことがありません。
 貴社は、このホテルをどのような経路で製品として扱うようになったかはわかりませんが、これでExpdedia への信頼性が大きく揺らいでしまいました。
 
8/10
Excellent
05 Apr 2018
Verified traveler

古さや建物の疲れ感は価格と位置のバランスで言えば想定内

上野という人気エリアなので、値段を見て、古さだったり全体的なやつれ感というのは想定済みだった。1階だったので湿気が少し強めだったり、虫(V字型の蚊みたいなやつ)が多かったりは多少マイナスポイント。全館禁煙だし、窓はビューはないが開けられるし、交通至便なので、1泊なら満足です。唯一湯沸しのスピードが滅茶苦茶遅いのが困った。
6/10
Pleasant
26 Jan 2018
Juha

Siisti pieni hotelli Uenossa

Ihan ok hotelli hintaan nähden. Kun tarvitsee asiallisen pienen mutta siistin huoneen aluella jossa hotellit maksavat yleensä huomattavasti enemmän Touhoku on hyvä vaihtoehto. Hyvä sijainti lähellä Ueno ja Keisei Stationia. Olen ollut aiemmin ja käytän varmasti jatkossakin. Hyvä hinta/laatusuhde.
Family
4/10
Poor
17 Jan 2018
henry

위치가 외짐.

위치가 너무 외지고 시설이 낡고 룸이 나무 협소하고 시설관리가 않됨.
욕실에 곰팡이 보임.
테이블에 앉을수 없을 정도로 협소함.
4/10
Poor
21 Nov 2017
Verified traveler
ホテルはエレベーターもない古い建物で
古いのはいいのですが、入り口から既にカビ臭く
案内された部屋は壁紙の何カ所かにカビが生えている

枕もとのメガネ置き場の辺りにもほこりがたまっており
冬でありながらも窓を開けて換気しないと気持ち悪くなった。

カビとか、ハウスダストを気にしないのであればいいのかもしれないが
今まで宿泊したなかで最も休められない宿であった。
8/10
Excellent
08 Nov 2017
Apple
ใกล้สถานีรถไฟทั้งสอง JR & Subway
ถ้าได้ไปอีก จะพักที่นี่แน่นอน
8/10
Excellent
17 Jul 2017
Ka Yue Alan

平宜的雙床房酒店

酒店接近火車站,附近也有便利店,但酒店沒有升降機,不適合年紀大的,或很多行李就變得不方便,但這裡有兩床房,而且價錢平宜
Family
2/10
Poor
15 Apr 2017
Claes

Foul odor all night :(

The room stank of a foul odor all night. We had s hard time to sleep even with the fan on an window slightly open. Perhaps it is leaking from the bathroom under the carpet in the bedroom or perhaps someone puked on the floor. It was room 207.
Very small room, no wifi and old bathroom.
Partner
6/10
Pleasant
27 Mar 2017
Verified traveler

近鐵路站, 步行數分鐘即到, 旺中帶靜

對於地點方面, 交通非常方便, 步行數分鐘便到上野站, 工作人員的服務態也很親切.唯一失望是房間很細, 好像單人房給2人住, 床不足夠2人睡
8/10
Excellent
17 Mar 2017
Chak Hin

Location, Price, Convinience

Close to all major attractions of Ueno, also gateway to the airport
6/10
Pleasant
02 Mar 2017
Verified traveler

門限のあるホテル

電話すれば解錠してくれるが、午前2時を過ぎると入り口が閉まってしまうので、飲みに出て遅くなってしまうと大変不便。
wifiがあるけど、wifi抜きだと少なくともauが繋がらなかったのは不便。
8/10
Excellent
10 Jan 2017
pipit

โรงแรมเดินทางสะดวก ใกล้แหล่งร้านค้า อาหาร

ถึงแม้จะเป็นโรงแรมขนาดเล็ก ห้องพักเล็ก จะอะไรมากในเมื่อแค่ใช้นอนกับเก็บของเท่านั้น แต่ได้รับความสะดวกในการเดินทาง ไม่ว่าจะเป็นใกล้สถานีรถไฟ 3 แห่ง คือ เคเซ เจอาร์ ใต้ดิน และสถานีทั้ง3แห่งสะดวกในการเดินทางไปทั่วโตเกียว นอกจากนี้ยังใกล้ตลาดอเมโยโกะที่มีสินค้าที่คนไทยส่วนใหญ่ซื้อกลับบ้านมากมาย และมีร้านอาหารหลากหลาย
6/10
Pleasant
08 Nov 2016
Verified traveler

位置近地下鉄。

位置近地下鉄。
Partner
8/10
Excellent
10 Apr 2016
kaki
地理位置很好上野駅》入谷改禮出口步行5分鐘左右就到酒店,沿路還有指示燈箱晚夜也能找到...附近還便利商店....
Family
6/10
Pleasant
10 Apr 2016
w

รร ทำเลดี

รร ใกล้แหล่งช๊อปและอาหาร ใกล้สวนอุเอโนะ ชมซากุระสบายๆ
8/10
Excellent
06 Apr 2016
beo

tThe hotel is good

The hotel near Ueno JR and metro station.The staff was so nice and kind. Thank you them so much!
6/10
Pleasant
31 Mar 2016
pareja joven

Un poco justo pero correcto

Muy amables. Hotel cerca estacion y paqrque ueno. Un poco viejo pero correcto ya q el precio es económico.

Location & surroundings

Hotel New Tohoku
3-14-2 Higashi-Ueno, Taito-ku, Tokyo, Japan

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Hotel New Tohoku

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