Name: Apa Hotel Ueno Ekikita
Address: 7-12-11 Ueno, Taito-ku, Tokyo, 110-0005, JP

10/10

Exceptional

02 Jul 2026

Jinsub

Good location clean and kind service!

8/10

Excellent

01 Jul 2026

Mark

Location is not bad but please be aware there is only one elevator for 14 floors, The staff are great and helped me out with keeping my luggage both before and after checkout. Air-Con was good.

Self

8/10

Excellent

28 May 2026

WAI YING

Staff is helpful

Friends

10/10

Exceptional

07 May 2026

Danny

Very comfortable stay. I highly recommend APA hotel if you want something affordable like a hostel but prefer having your own private room and bathroom.

Self

10/10

Exceptional

25 Apr 2026

Justin

Clean rooms with friendly staff that helped with any requests.

Friends_and_family Friends

10/10

Exceptional

11 Apr 2026

Nahal

The hotel was in a quiet location of Ueno and the room feels very small for 2 people. You have to be creative. Breakfast is simple but delicious.

Friends_and_family Friends

10/10

Exceptional

25 Mar 2026

Nicholas

Very kind, helpful staff. The rooms are small, but they are very efficient with the limited space and provide great amenities. Also, close to ueno station.

10/10

Exceptional

23 Mar 2026

Aimara

everybody was very kind and the service was lovely

8/10

Excellent

11 Mar 2026

Zachary

There are several shops with in walking distance. As well as activities offered like the Tokyo gocart experience.

10/10

Exceptional

15 Feb 2026

Karen Kit Man

Clean and staff were nice

Leisure Self

8/10

Excellent

09 Feb 2026

Marwa

Good! Very small room.

10/10

Exceptional

09 Feb 2026

Noah

Very clean and staff was very friendly and helpful. Amenities were also very nice.

Leisure Self

10/10

Exceptional

22 Jan 2026

Ty

Will stay again.

Leisure Partner

10/10

Exceptional

11 Jan 2026

Juroc

The staff was very kind and helpful, checkout was quick and easy to do. It was quite a nice experience, I don't think i've enjoyed a single room hotel as much as I did here.

Leisure Friends

2/10

Poor

06 Jan 2026

Zarah

Room was way too small. We couldn’t even fit our luggage’s under the bed for storage like they advertised. They never vacuumed our room and we stayed there for 10 days

10/10

Exceptional

29 Nov 2025

Luke

Perfect for a clean and tidy place to stay whilst in Ueno. Great hospitality.

6/10

Pleasant

19 Nov 2025

La

A reasonable place to stay. Because the Ueno station is vast, it was very hard to find the hotel.

Leisure Partner

2/10

Poor

16 Nov 2025

Lin Na Martha

Sewage smell , no storage space under bed , only one elevator for the entire 14 floors’ guests, lobby space limited!

Leisure Partner

10/10

Exceptional

24 Oct 2025

Jonathan

Staff was amazing. They resolved several small issues I had quickly and graciously.

6/10

Pleasant

15 Oct 2025

JADON

This was definitely a smaller branch of APA compared to the other ones in the vicinity. It is a further walk from the station and Ueno strip. Please note there is one elevator - we didn’t have too many issues with waiting for the elevator.

The rooms felt a little older and our shower head was leaking. Something we wished we had was under the bed storage like other locations for our suitcases which our room did not have unfortunately.

Leisure Partner

8/10

Excellent

14 Oct 2025

Kazuhide

Ok

Business Self

10/10

Exceptional

29 Sep 2025

Jaclyn

It’s a little out of the way but the rest is excellent! Clean rooms, comfy beds, and the staff are very helpful!

Leisure Partner

10/10

Exceptional

29 Sep 2025

Jong Seng

The hotel is superbly clean and exceeded my expectations. All the staff members are friendly and serve with a smile. The check-in process was smooth, with all details clearly explained to me. The breakfast is not too bad. The pathway to Ueno Station is convenient and easy to follow. Perfect location that is near to all amenities.

Partner

10/10

Exceptional

25 Sep 2025

Tai Jung

Staff is friendly.

10/10

Exceptional

14 Sep 2025

Margaret

Lobby smelled great!

Leisure Partner

8/10

Excellent

11 Sep 2025

Francesca

Good area

Leisure Partner

10/10

Exceptional

02 Sep 2025

Tomoyo

駅出口からも近く、利便性の良いホテルでした。朝早ければ、エレベーターが一つなのも気にならないかも。

Business Self

8/10

Excellent

23 Aug 2025

Teruhito

I liked this property . I wish they had a laundry inside.

Leisure Self

8/10

Excellent

08 Jul 2025

Katarzyna

Good locations, helpful staff, nice breakfast options.

Leisure Self

10/10

Exceptional

06 Jul 2025

Kenric

Stayed here twice. Very good by all intl standards. Would stay here again. Important thing to note: check out is 10am! Learned this on lazy morning when I received a call at 10:12am saying check out is 10am. Quick scramble.

Leisure Self

10/10

Exceptional

04 Jul 2025

Kenric

Excellent price-point: clean, comfortable and compact. Close walking distance to Iriya exit of Ueno station.

Leisure Self

10/10

Exceptional

15 Jun 2025

Michael

Small but adequate room for one. Quiet even though near trains and busy road.

Self

6/10

Pleasant

13 Jun 2025

Alan

the price included breakfast but had very limited choices and the restaurant is quite small

Leisure Partner

10/10

Exceptional

29 May 2025

Jeff Len

We really enjoyed our stay. The rooms are quite small, but that is no problem as we didn't travel to stay in our room a lot. It is in a good location, a good 5 to 10 minute walk to the trains. The rooms were clean, the staff were nice. They have a nice little breakfast every day. Lots of good, cheap eating places nearby. We enjoyed our stay.

Leisure Family

10/10

Exceptional

25 May 2025

Verified traveler

Great location, convenient for station, bus and shops

Partner

2/10

Poor

14 May 2025

Marshall

Disappointing Experience from Start to Finish

My stay at this hotel was far from pleasant. Check in was an immediate red flag as two employees were actively arguing at the front desk when we arrived. It was uncomfortable and unprofessional. When we asked if the hotel could store two suitcases we wouldn’t need until after check out, the same two employees continued their disagreement. One of them, particularly aggressive, started interrogating us about the bags and what was inside, why we wanted to store them, and even asked if he could search us. The other employee, clearly confused and trying to help, ended up storing them despite the tension. We were then told we would not be allowed to access the bags until after check out, which was a very unusual and unwelcoming policy.

Things didn’t improve during the stay. On the second day, I simply asked for one extra pillow. The same hostile employee from check in suddenly appeared from behind a curtain and bluntly told us that each guest is only allowed one pillow, no exceptions. Denying a basic comfort like an extra pillow is, frankly, baffling and reflects very poor service.

As if that wasn’t enough, the elevator was out of service the next day and we were staying on the 12th floor. No apology, no offer of assistance, no alternative accommodations, nothing. Climbing 12 flights of stairs multiple times a day was exhausting and unacceptable for a hotel stay.

For what it’s worth, check out was simple and quick, but that’s the only positive.

Partner

10/10

Exceptional

08 May 2025

Sealene Mae

we liked the tv casting but the room was rather small

Leisure Friends

10/10

Exceptional

03 May 2025

Brittany

APA Hotel Ueno Ekikita was the perfect hotel for my first time in Japan. It was clean, quiet, and close to Ueno Station, which made traveling very convenient. I recommend APA Hotel Ueno Ekikita to everyone who comes to Japan.

Leisure Self

6/10

Pleasant

25 Apr 2025

David

The room was very small by western standards and a bit of a walk. Defoe something near ueno station the price as right and the staff friendly. The breakfast had limited options but ok. Overall close to Ueno park and able to get to all of Tokyo easily.

Leisure Partner

10/10

Exceptional

20 Apr 2025

Bo

Convenient location, very centrally located in Ueno
Close to subway

Leisure Family

6/10

Pleasant

13 Apr 2025

Alexander

It was \"ok\". Wouldn't stay here again with family

It was \"ok\". Location was further from Ueno station than I thought based on the info on hotels.com. Rooms were tiny - they should not allow you to book for one adult and two kids in such a room. Also, there is only one elevator for all 14 floors, which is also used by the service staff, which makes getting in / out of your room / hotel rather frustrating.

Friends_and_family Family

10/10

Exceptional

08 Apr 2025

ELENITA OROLFO

👍 good location, clean, good staff.

Leisure Partner

6/10

Pleasant

06 Apr 2025

Megan

Stains on floors, walls, and curtains. Uncomfortable bedding. If you are between hotel chains while in Tokyo, we thought there was a night and day difference between APA hotels and Iyf hotels. Go with Iyf! Much better use of space, better toilets, clean, more updated amenities, and overall better!

Leisure Partner

8/10

Excellent

01 Apr 2025

Kenichiro

Very 👍

6/10

Pleasant

21 Mar 2025

Andy

Typican new simple Tokyo hotel

This hotel is clean and a typical Tokyo hotel of its generation. The environment is a bit hectic. One gets the feeling that the hotel is attempting to get you in and out as soon as possible. It is in a neighborhood that is 100% Korean in every direction limiting the dining choices.

Partner

10/10

Exceptional

11 Mar 2025

Hiroshi

Very clean and well equipped. Staff were very helpful.

Business Self

10/10

Exceptional

07 Mar 2025

Anthony

Very good

Very good for the price, clean and friendly and only 5 mins walk to Iriya exit at Ueno station.

Self

8/10

Excellent

05 Mar 2025

Esther

The room is bigger than the other Apa😄

2/10

Poor

20 Feb 2025

Mary

Will never stay there again. Room was small and room was cold. Heating was controlled by APA Hotel. Spend over ¥20,000 not worth it.

Business_and_leisure Family

10/10

Exceptional

16 Feb 2025

Ruperto

Only thing I didn’t like was I could hear the noise from the roadway through out the night while trying to sleep.

Leisure Family

10/10

Exceptional

15 Feb 2025

JAKA

Fairly close to Ueno Stn, many eateries nearby, proximity to Ameyoko and Kappabashi

Leisure Partner

4/10

Poor

27 Jan 2025

CHIHYU

Small room size at this price.

Room size is way too small at this price. Not worth it at all.

Business

10/10

Exceptional

03 Jan 2025

WAI CHING

Friendly and helpful staff. 5-7 mins walk to Ueno station and main area though

10/10

Exceptional

27 Dec 2024

Kim

The staff is amazing. They try everything to help out the customer. Though the location is a bit far from the station, around 10-12 min walking, the room is cleaned and with everything you needed. Despite the warmer is too hot for us at the night and is unadjustable

Leisure Partner

2/10

Poor

09 Dec 2024

Verified traveler

Never go again

I didn’t like the location, and staff are not friendly at all.

Friends_and_family Friends

2/10

Poor

28 Nov 2024

Zach

Do not stay here. If you are traveling solo with a single suitcase, and don't mind cigarette smoke, then maybe. Otherwise, it is absolutely not worth it.

Room is incredibly tiny, which was expected to a degree, but with 2 people and multiple suitcases, it's a hassle. A lot of your time is wasted unpacking/repacking suitcases just to maintain access to the bathroom.

For some reason people love to smoke a lot next to this hotel. The cigarette smell can be strong even on the 4th floor.

Also got itchy bites all over my legs, hoping it wasn't bed bugs.

I have to mention that the staff were discourteous during the stay. While checking in, the receptionist said the hotel is replacing the fridges in every room, and asked if they could come in to replace the fridge in our room during our stay. At the time we thought we would be gone during the day anyway, so we said ok. I ended up getting very sick, so we tried calling reception to ask them to postpone the fridge replacement until after we check out in 5 days. At first they said okay, then they called back 5 minutes later and pushed very hard to say they absolutely must do it the next day. Feeling we had no choice, we said okay. Then a few hours later they entered the room anyway instead of waiting, and I had to ask them and call reception yet again, while sick, to wait until the next day when I'm hopefully better. This whole incident felt extremely odd and I still do not understand why they couldn't wait until we checked out.

Leisure Family

10/10

Exceptional

21 Nov 2024

Jason

Was a great homebase slightly farther from the Ueno station that other Apa hotels

10/10

Exceptional

09 Nov 2024

Verified traveler

Comfy

Small rooms as expected of most places in Tokyo, but was very comfy. Just be careful not to trip going in the bathroom! It was a step in. Cost was excellent for what you got though.

Friends_and_family Friends

6/10

Pleasant

04 Nov 2024

Brian

The service was great, the rooms are terribly small, with the smallest bathroom unit I've ever used. Otherwise clean and efficient, good for solo business travellers.

Business_and_leisure Self

8/10

Excellent

28 Oct 2024

Maricar

Location was a 10 minute walk from the station which normally wouldnt feel like a lot, but due to the frequent walking we did and proximity of everything else, it did feel longer than usual. The staff were really kind and helpful and even let us keep our luggage at the hotel past check out since our flight was later in the day. The only downside was there is only one elevator for the whole building so rush hour times meant the elevator was so full and we would have to skip multiple elevators at those times. The rooms were quite tight compared to when we stayed in Osaka, but not too big of a problem.

Leisure Partner

8/10

Excellent

26 Oct 2024

Wendy

Location is very convient

Family

8/10

Excellent

03 Oct 2024

Chak Huen

Reasonable bargain price, the room is small but clean 8 mins walk from Ueno station

Leisure Family

6/10

Pleasant

25 Aug 2024

sun kuk

숙박후 3일간 룸청소를 해주지 않았어요 4일째되는날 청소를 해줍니다 쓰레기는 넘쳐나고 젖은 타올은 치우지도 않았으며 문고리에 타올과 약간의비품만 비닐봉지에 걸어만 둡니다 기분이 썩 좋지 않았습니다 첫날 프런트에서는 환경문제 운운 하지만 인건비 줄이려는 뻔한 속셈입니다 룸크리닝을 하지 않는 호텔 이건 매우 불편합니다 절대로 이건 시정해야하고 고쳐야만 합니다

Self

4/10

Poor

19 Aug 2024

Fabio

The staff was very bad, called for air conditioning and never come to fix, not even basic tools for support clients demand

8/10

Excellent

30 Jun 2024

Verified traveler

Great Location and Staff!!

The location is convenient, just a few minutes walk to Ueno Station. The hotel is also relatively close to the National Museum (10-15 minutes). The staff was very helpful (lobby and restaurant). They even helped me with shipping our luggage.

The room is clean and alll equipments I need was there. AC works well--if they have a 除湿 function, I would felt more comfortable since I felt the wind was too strong even 弱.
It's the rainy season and it's very humid so it's not a big deal, but there was mold in the bathroom.

Self

10/10

Exceptional

27 Jun 2024

Jimmy

Good place to stay

Leisure Self

10/10

Exceptional

07 Jun 2024

Chong Kwan

Staff doesn't speak much English
Cannot ask questions.......

Leisure Friends

10/10

Exceptional

18 May 2024

kate

It’s a bit of a walk to Ueno station, but very convenient if you don’t mind a short walk. Ueno has a direct train to Narita. About a 10 min walk from the hotel. Clean rooms & lovely staff. Stayed for 2 weeks and was very satisfied.

Leisure Self

10/10

Exceptional

20 Apr 2024

Ludger

APA Ueno Ekikita short stay

Easy check in and check out. Convenient location and not far from Ueno station and Keisei skyliner train which goes directly to Narita airport.

Partner

6/10

Pleasant

13 Apr 2024

Verified traveler

Room was very small, but ok for an Asian couple. Please avoid if you are a 300lb American ! Furthermore, the staff were quite useless and told us to \"search online\" when we asked them questions. This is probably the first time a hotel staff has told me to do that, in my 22 years of travelling .

Partner

8/10

Excellent

17 Mar 2024

Kritsana

Disappoint in booking condition

I have booked room with breakfast but there is not included.

Rest of thing is fine as APA.

Business

8/10

Excellent

13 Mar 2024

Tomotoshi

Good property.

Leisure Self

6/10

Pleasant

25 Feb 2024

Hannah

Basic hotel, bad bed and lackluster breakfast

Bed was way too soft and breakfast was confusing and lackluster. Also quite a walk from actual Skyliner.

Partner

10/10

Exceptional

19 Feb 2024

Jonathan

Staff are very welcoming. Superb service. Very convenient, near Ueno train station.

Leisure Self

8/10

Excellent

29 Dec 2023

Temma

Overall it's pretty good deal

Leisure Self

6/10

Pleasant

10 Dec 2023

Judy

Perfectly adequate but quite impersonal. I stayed in many better while in Japan but convenient location.

Self

6/10

Pleasant

23 Nov 2023

Lai Choon

The room is too small for 2pax. I had to crawl over my husband to go to the toilet in the middle of the night & there's no space for us to open our 2nd luggage.

Leisure Partner

10/10

Exceptional

27 Oct 2023

Ryan

Great room…lots of amenities. Helpful staff!

Leisure Self

6/10

Pleasant

17 Oct 2023

R.A.

I've stayed at several of the APA properties in Japan and this one was below par. Breakfast was not very good, limited items.

Leisure Self

8/10

Excellent

19 Aug 2023

Dexter

Staff was great. Hotel location is about 10 mins walk to Ueno station. Convenience store across the street.

Leisure Self

8/10

Excellent

06 May 2023

David

Great hotel with great staff. The only drawback is the distance from it to the station but for the price you can’t really complain about it.

Leisure Friends

8/10

Excellent

02 Apr 2023

Nana

上野駅に近く、アクセスもよく選んで正解でした。

Leisure Family

10/10

Exceptional

31 Jan 2023

Paul

Great location in Ueno, close to the train station, last stop on the Skyliner from Narita. Room size was as expected here in Japan but it clean an extremely quiet. The breakfast was good, hotel was clean, service was great. Overall a great visit.

Partner

10/10

Exceptional

02 Jan 2023

Danny Kim Soon

Short walk to subway but about 20 mins to skyliner. Convenience stores nearby as well as food.

Leisure Family

10/10

Exceptional

13 Mar 2021

Joshua

The room was very clean and the staff were very helpful when I needed help with something. Went for a mixed business/personal trip and the internet was also very good, I was able to access everything I needed to online with no issues.

I didn't try the breakfast though, I had to be on a train going somewhere before breakfast started serving.

Self

10/10

Exceptional

29 Feb 2020

Verified traveler

Nice hotel

It was great

Partner

10/10

Exceptional

16 Feb 2020

W

I like the check-in system and room amenities. Esp. Bathtub soap. Very enjoyable. Hotel is so near to market and others. Easy shopping

Leisure Family

10/10

Exceptional

11 Feb 2020

Verified traveler

Location is good not far from train station. Staff is good. Room is clean and very small but understand that. Next time I go to Tokyo again I think i will stay here.

Leisure Family

8/10

Excellent

10 Feb 2020

Chris

A bargain in a great location. Solid helpful staff. Easy walk from Iriya or Asakusa exits of JR Ueno station, a quick walk from the Keisei station. Close to restaurants, Ueno Park, convenience stores, Tidy both interior and exterior. Rooms good-sized by Tokyo standards, very clean with an outstanding television. Nice thoughtful amenities - toiletries, coffee, tea and a kettle. Sole lift gets a little crowded in the mornings, breakfast a bit pricey, but these are minor. Overall, a great stay at a very reasonable price.

Business_and_leisure Friends

10/10

Exceptional

02 Feb 2020

Verified traveler

Only stayed for a quick night after flying in and before heading to the mountains. Room was tiny but what we excepted. We accidentally booked a smoking room and the man at the front desk was able to switch us for free. Overall was perfect for what we needed it for.

Leisure Friends

8/10

Excellent

01 Feb 2020

Verified traveler

Close to the train station. Clean and tiny room... good front counter service.

Leisure Partner

2/10

Poor

31 Jan 2020

James

The hotel advertised in multiple areas on Expedia that the property had laundry facilities. It does not. The hotel was booked because it said it did. Laundry ended up being done off property. Not far away, but yet far enough to be inconvenient.
Properties must tell the truth for what they offer.

Leisure Friends

8/10

Excellent

16 Jan 2020

Verified traveler

Refill of the daily use and water every day
Quite clean and tidy so far

Leisure Family

8/10

Excellent

14 Jan 2020

Ace

Room is small but clean, location is 10 - 15 minutes walk from Euno Station, lots of restaurants nearby.

Leisure Self

10/10

Exceptional

06 Jan 2020

Johnathan

The front desk is very polite and efficient during check in snd checkout i simple.
Breakfast is great

Business

8/10

Excellent

31 Dec 2019

THAVORN

everything, would be nicer with the coin laundry.

Everything is great. But it’s be nicer if the hotel provides the coin laundry like many other hotels in japan. Other than this, everything is perfect!!

Friends_and_family Family

10/10

Exceptional

15 Dec 2019

Verified traveler

we stay here 2 nights.. not too far from JR ueno station via IRIYA exit
room n staff was nice with reasonable price
i would like to recommend this hotel to anyone
;)

Leisure Partner

8/10

Excellent

04 Dec 2019

Christine

Location was great. The only thing that let property down was timing of breakfast. We only attended one out of five days due to breakfast too early. We were on holidays and tired ... would have liked to attend breakfast around 9.30/10,0 but last entry was 9 closing 9.30 so paid extra for nothing... disappointing. Would stay again but not include breakfast.

Leisure Partner

10/10

Exceptional

02 Dec 2019

Verified traveler

It has exceeded my expectations in all areas. Well done.

Leisure Family

6/10

Pleasant

23 Nov 2019

Verified traveler

It was clean and convenient .