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Four Points Flex By Sheraton Tokyo Ueno
Tokyo · Japan
7-12-9 Taito-Ku, 7-12-9View location
8.0/10Excellent1,008 Reviews
Cleanliness8.2/10 8.2
Service8.4/10 8.4
Comfort7.6/10 7.6
Condition7.8/10 7.8
Neighborhood8.2/10 8.2
Amenities7.8/10 7.8
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Four Points Flex By Sheraton Tokyo Ueno
This well-equipped hotel boasts a prime location in Tokyo's city center, a short five-minute walk from JR Ueno Station and other public transport. Ideal for both business and leisure travelers, it's conveniently close to major attractions like the Ueno Royal Museum and Ueno Zoo.
Guest rooms are tastefully appointed with all essential amenities for a pleasant stay. The cheerful, cozy decor creates a relaxing atmosphere. Complimentary wired and wireless internet access is provided, allowing guests to stay connected. Each morning, enjoy a delicious breakfast in the central lobby before exploring the city.
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Located in Tokyo (Ueno), Four Points Flex By Sheraton Tokyo Ueno is within a 15-minute walk of Ueno Park and Ameyoko Shopping District. This hotel is 0.6 mi (0.9 km) from Ueno Zoo and 1.4 mi (2.2 km) from Sensoji Temple.
Make yourself at home in one of the 201 air-conditioned rooms featuring refrigerators. Complimentary wired and wireless internet access is available. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Popular amenities
Free WiFi
Dining services
Concierge
Laundry
Non-smoking
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Unicode Support false
Professional property host/manager
Pets not allowed
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
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You need to know
- One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
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Special Instructions
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
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Minimal age
18
-
Optional fees
- Fee for Japanese breakfast: approximately JPY 1000 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
Korean
Japanese
English
Chinese (Mandarin)
Nearby attractions
Ueno Park
0.6 km / 0.4 mi
Tokyo National Museum
0.7 km / 0.5 mi
Kitchen Town
0.8 km / 0.5 mi
Ameyoko Shopping District
0.8 km / 0.5 mi
Ueno Zoo
0.9 km / 0.6 mi
Sensoji Temple
1.6 km / 1 mi
Yoshiwara Shrine
1.7 km / 1 mi
Asakusa Shrine
1.7 km / 1 mi
University of Tokyo
1.7 km / 1.1 mi
Kaminarimon Gate
1.7 km / 1.1 mi
Akihabara Electric Town
1.8 km / 1.1 mi
Sumida River
2.2 km / 1.3 mi
Yanaka Ginza Shopping Street
2.3 km / 1.4 mi
Kanda Shrine
2.4 km / 1.5 mi
Tokyo Skytree
3.1 km / 1.9 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 201
- hotel
- MasterCard
- Visa
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Mobile phone coverage
- Wi-fiExtra charge
- Laundry serviceExtra charge
Show 19 more facilities & services
- LaunderetteExtra charge
- 24-hour security
- Air conditioning in public areas
- Smoke detector
- Hotel safe
- Lift access
- Luggage room
- Clothes dryer
- Electric kettle
- BarExtra charge
- Smoking area
- PrinterExtra charge
- PhotocopierExtra charge
- FaxExtra charge
- MassageExtra charge
- Breakfast
- Children get free accommodation, meals payable on the spot
- Identification card at arrival
- Non-smoking establishment
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
RO
Room Only
Accommodation only. Meals are usually not included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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TWIN SEMIDOUBLETWIN • SEMIDOUBLETWN.SD
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SEMIDOUBLE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFour Points Flex By Sheraton Tokyo Ueno
TWIN SEMIDOUBLE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SEMIDOUBLE
Adult and child limits apply within the room's total guest limit.
Room code: TWN.SD
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE COMFORTDOUBLE • COMFORTDBL.OM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFour Points Flex By Sheraton Tokyo Ueno
DOUBLE COMFORT
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Room code: DBL.OM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN COMFORTTWIN • COMFORTTWN.OM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFour Points Flex By Sheraton Tokyo Ueno
TWIN COMFORT
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Room code: TWN.OM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN SEMIDOUBLE NON SMOKINGTWIN • SEMIDOUBLE NON SMOKINGTWN.SD-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SEMIDOUBLE NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFour Points Flex By Sheraton Tokyo Ueno
TWIN SEMIDOUBLE NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SEMIDOUBLE NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: TWN.SD-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 1 • Children: max. 1
- Room type
- DOUBLE SINGLE USE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFour Points Flex By Sheraton Tokyo Ueno
DOUBLE SINGLE USE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 1 • Children: max. 1
- Room type
- DOUBLE SINGLE USE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DUS.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE SINGLE USE WITH DOUBLE BEDDOUBLE SINGLE USE • WITH DOUBLE BEDDUS.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 1 • Children: max. 1
- Room type
- DOUBLE SINGLE USE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFour Points Flex By Sheraton Tokyo Ueno
DOUBLE SINGLE USE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 1 • Children: max. 1
- Room type
- DOUBLE SINGLE USE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: DUS.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFour Points Flex By Sheraton Tokyo Ueno
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFour Points Flex By Sheraton Tokyo Ueno
Room RUN OF HOUSE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.RO
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFour Points Flex By Sheraton Tokyo Ueno
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE AccessibleDOUBLE • AccessibleDBL.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFour Points Flex By Sheraton Tokyo Ueno
DOUBLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFour Points Flex By Sheraton Tokyo Ueno
Double or Twin STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBT.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room TWO BEDSRoom • TWO BEDSROO.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFour Points Flex By Sheraton Tokyo Ueno
Room TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFour Points Flex By Sheraton Tokyo Ueno
DOUBLE NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.NM-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFour Points Flex By Sheraton Tokyo Ueno
DOUBLE ECONOMY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Room code: DBL.EY
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFour Points Flex By Sheraton Tokyo Ueno
Double or Twin WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN STANDARDTWIN • STANDARDTWN.ST-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFour Points Flex By Sheraton Tokyo Ueno
TWIN STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN GUEST ROOMTWIN • GUEST ROOMTWN.GR
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- GUEST ROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFour Points Flex By Sheraton Tokyo Ueno
TWIN GUEST ROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- GUEST ROOM
Adult and child limits apply within the room's total guest limit.
Room code: TWN.GR
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE WITH DOUBLE BEDDOUBLE • WITH DOUBLE BEDDBL.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFour Points Flex By Sheraton Tokyo Ueno
DOUBLE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFour Points Flex By Sheraton Tokyo Ueno
Double or Twin TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBT.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFour Points Flex By Sheraton Tokyo Ueno
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFour Points Flex By Sheraton Tokyo Ueno
TWIN NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: TWN.NM-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE GUEST ROOMDOUBLE • GUEST ROOMDBL.GR
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- GUEST ROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFour Points Flex By Sheraton Tokyo Ueno
DOUBLE GUEST ROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- GUEST ROOM
Adult and child limits apply within the room's total guest limit.
Room code: DBL.GR
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO TWO BEDSSTUDIO • TWO BEDSSTU.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFour Points Flex By Sheraton Tokyo Ueno
STUDIO TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: STU.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFour Points Flex By Sheraton Tokyo Ueno
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST-6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Guest reviews
What other guests saying about Four Points Flex By Sheraton Tokyo Ueno
100
reviews shown
Mei Kheng
A noise-proof/soundproof laundry room is needed. Laundry hours from 7AM-9PM daily is considered challenging for international guests or any guest.
Nicki Leeann
Rooms are extremely tight, but we're just fine as we weren't in them much. The shower was amazing! This was very close to a few convenient stores and walking distance to nishiki market.
Alycia
It was a great location only a 10 min walk from Ueno station. Room was tiny, but great AC and it’s all I needed for a two night stay!
Katherine
Excellent place to stay in north Tokyo. The staff are exceptionally good
Cong-Khanh
Clean, safe. Small rooms but typical of Japan. Comfy bed.
Blesilda
Small room but content because of cleanliness.Thank you
Ruth
Great base, clean, smelled lovely when arrived. Bed was very comfortable, power shower, amenities, everything needed for 2 night stay and access to Tokyo. Short walk to Ameyocho street and nice stroll down to senji temple. Near to ueno station. Ok with luggage also - ramps, lifts and escalators.
Daphnei
Great place to stay overall for a reasonable price. Relatively close to Ueno station, with multiple convenience stores close by. Rooms were small and it was a bit difficult to open our luggage, but that was expected. The room was perfectly clean when we arrived and cleaned thoroughly when we requested it. Staff were helpful and kind, and check-in was quick, which I appreciated after more than 24 hours in transit when extremely jet-lagged.
The walls were a little thin - we could hear conversations in the hallway fairly clearly. There were also only two washers/dryers for the whole hotel - it seemed like it could have done with a few more. We were also a little annoyed that the TV turned itself on every time we put the room card in the holder after entering. That said, none of these issues were dealbreakers and I would happily stay here again.
The walls were a little thin - we could hear conversations in the hallway fairly clearly. There were also only two washers/dryers for the whole hotel - it seemed like it could have done with a few more. We were also a little annoyed that the TV turned itself on every time we put the room card in the holder after entering. That said, none of these issues were dealbreakers and I would happily stay here again.
Sophy
Amazing location direct from and to the Narita airport. Would definitely recommend and stay there again the next time I’m in Japan.
Kimberly
Good location, close to Ueno station approximately 5-7 minutes walk. The staff were super friendly and helpful. The rooms were clean but small, which is expected of a Tokyo hotel.
Mojdeh
The laundry machines were a life safer. W packed up light and were able to have clean clothes all the time!
Sukyung
The room was clean, but very small. It was quite noisy due to traffic outside, and I woke up several times during the night. Also, whenever the neighboring door was slammed, it affected our door as well. Considering the price, I expected more than this. I won’t come back.
Alicia
Easy process and helpful staff. Enjoyed my stay immensely.
Annabella
The room itself (twin) has no window in the bedroom, only the bathroom around the corner so there is no natural light.
The ‘hallways’/where all the rooms are after getting off the lift is exposed to the outside, rather than being enclosed in a building, which is next to a busy road, and there was no soundproofing so all I could hear unfortunately was the sound of cars, sirens etc. and other guests due to the echo.
One of the front desk staff was very nice (Ale i think?) and the bed itself was comfortable and clean, which is the only reason this isnt getting a 1 star review.
The ‘hallways’/where all the rooms are after getting off the lift is exposed to the outside, rather than being enclosed in a building, which is next to a busy road, and there was no soundproofing so all I could hear unfortunately was the sound of cars, sirens etc. and other guests due to the echo.
One of the front desk staff was very nice (Ale i think?) and the bed itself was comfortable and clean, which is the only reason this isnt getting a 1 star review.
Vanessa
Very small room but it’s in great condition. Bathroom is great. Downside is just that the room is extremely small but you’ll make do.
Christopher
The location is spectacular, there is on-site laundry which is very convenient. However, the sink in the room is comically small and there really aren’t enough hooks in the room or in the bathroom.
ploypailin
10 minute walk to the JR station. The room is smaller than expected.
TRINH
Rooms were clean. Close to Ueno train station making it easy to get around. In a quieter part of the city, a plus. Rooms were small, but that was expected.
Linda
Was a lovely place close to the center
Carmen
It was to small I ask for a more spacious room not avalable i left a day early need my money back
Briana
Clean room, helpful staff
ARTEE
Nice cozy room … small but from what I heard that is normal in Japan … close to everything … friendly staff
Elisha
This is my 3rd stay here. It is great value for the money and comfortable beds, spacious (for Japan) rooms.
Elisha
This place has free coffee 24/7, coin laundry, larger sized rooms (in comparison to Tokyo), and very friendly staff!
Russell
The room was small, but clean and efficient. The staff was friendly and professional. There were lots of amenities for you to take as needed. Location is convenient to Ueno station.
Aiden
Clean room the staff was very nice if I return to Japan will definitely be staying here again
Polrat
Everything is good with free and variety of amenities friendly staff
Rosabel
Staff & service - wonderful. Location and proximity to JR station and metro stations - perfect.
Jing Bo
Room is clean but sink is too small... Good for the price.
Yesenia
Rooms are very small but had the necessary things needed. Clean and comfortable
Vanessa
Very small but clean rooms, great staff, nearby shops and transportation
Belinda
They didn’t offer breakfast we went out to get some
Griffin
Good spot.
Monica
Second time in this hotel, is great and very convenient, is cose to everything.
Phong
No comments
Joelle
We enjoyed our stay, it’s stellar location and the amability of the staff!
Stuart
Tiny room but likely typical for Tokyo.
Verified traveler
Friendly staff and prime location!
My sister and I stayed at Ueno Hotel for 10 days—the staff was extremely friendly and helpful and I had no problem speaking with them in English. The room itself is on the smaller side but we could fit a carry on and two checked in bags in our room with enough space to spare for walking around. One thing that did catch us off guard is that the hallways are open-air, a bit different from hotels in the US but it was not a problem for us. The location is also super prime as it’s close to the station and the park, will definitely be booking a stay here again if I come back to Japan!
Alec
clean and cozy and cheap!
Pablo
I stayed in an 2 queen bed type room with its own private outside tub. I absolutely liked the room. I would've loved to see some black out curtains available. Mornings were very bright. Difficult to sleep in with the rooms brightness level without curtains.
I thought it was odd that they was two seperate buildings, yet it wasn't a deal breaker. I enjoyed staying here. Be warned that the street is very noisy at night and even though the area looks like if it's not safe to walk around at night, its very safe. Many women on the street at night. Idk about the area being family friendly after dark with all the bars and womenon the street. In tbe opinion of 2 single guys, we absolutely loved the convenience of having a variety of bars, food, outside markets, convenience stores, and transportation options so close by. I would stay here again.
I thought it was odd that they was two seperate buildings, yet it wasn't a deal breaker. I enjoyed staying here. Be warned that the street is very noisy at night and even though the area looks like if it's not safe to walk around at night, its very safe. Many women on the street at night. Idk about the area being family friendly after dark with all the bars and womenon the street. In tbe opinion of 2 single guys, we absolutely loved the convenience of having a variety of bars, food, outside markets, convenience stores, and transportation options so close by. I would stay here again.
Cody
Ueno Hotel wasnabout a 10 min. Walk to Ueno station, along the way are some good spots to eat like Yoshinoya, and convince store for snacks and Bento Box. The staff was friendly, helpful and spoke english well. I walked around at night and early mornings, even hit some side road and back road and felt safe the whole time.
Shankar
Very small rooms. No bedside plugs.
Good location. Staff friendly and courteous.
Rooms near good housekeeping.
Good location. Staff friendly and courteous.
Rooms near good housekeeping.
Raymond
Staff wasn’t so helpful
sloane
Host was amazing and very nice man. The property is beautiful. We used a private onsen on site which was such a nice experience. I would recommend to anyone who is coming to the area!!!
YI-SHENG
Floor is dusty and the room space is very tight; otherwise, good for its price.
Lee
C
Neil
Friendly, clean, great for tourists, located near many resturuants and attractions. Would highly recommend
Elisha
Rooms were comfortable, clean, spacious (for Japan) and the Internet was fast and reliable. The beds were very comfortable. Would stay again!
Verified traveler
Very very small rooms. If you are travelling with more than just one check-in luggage, don’t expect to be able to fit in unless you choose the bigger size rooms which will be next to the lifts where they will be very noisy.
Verified traveler
Great stay!
Friendly staff, quick check in and great showers. Everything needed after a long flight to Tokyo!
Supakit
Hotel is not far from Ueno station, convenience to connect to subway, JR and skyliner.
Sebastian
Comfortable stay in Ueno
Great hotel with friendly efficient staff. Within walking distance of Ueno station and the convenience shop across the road was convenient!!
Claudio
good
Toby
Cheep and cheerful business hotel with a comfy bed and close to Ueno Park
David
Close to Ueno Station & Keisei Station
Mitra
The location of this property is great! It’s close to the train station as well as lawson, family mart, and 7/11. The staff are very kind and helpful. The room itself is pretty small but that was to be expected and can’t be helped. It was also slightly dusty but that wasn’t really a problem for me. I’ll definitely be staying here again!
Vivien
Former prison?
It felt like a prison with the weird space outside. Really expected a bath and disappointed. No window to look out and feel less closed in
Eunice
The staff was excellent. Breakfast was excellent.
Room quite small but it is what we expected.
Safe area.
Room quite small but it is what we expected.
Safe area.
Angel-Luz
It a decent place to stay and it's cheap.
NIall
Just right for day sightseeing base
Perfect for what I needed-just a room to sleep in between sightseeing adventures. Staff very friendly and accommodating-left my luggage for a few hours both before checking in and checking out and retrieved an item I had left in room safe. If I was back in Ueno it would probably be my first choice for convenience and familiarity
Sergio
Old-school
This is an interesting building with an inner open-air courtyard that all rooms connect to. It's well located, although still quite a walk to Ueno Station, or the Ueno shopping and restaurant area. It was clean and tidy, but also had the smallest of all the rooms that we stayed in while in Japan! No real room to maneuver or work with two suitcases. You also had to come down to the lobby to get fresh towels or garbage bags
Bo rum
The area was very close to Ueno Station and was convenient for traveling. The room was clean and perfect for two people. The staff spoke a bit of english to make the check in process easier. We appreciated them watching our luggage in the case of early arrival. I would recommend!
Mark
Overall good stay
Need more room. Too comfined. Shower room was good. Lots of plug ins.
Cassandra
Our room was clean but was raining outside and the centre floors are open to the rain. Felt like we were entering our unit from outside. Room was dark as only window was by the bathroom. Decent size unit however. Staff were very friendly and helpful.
Marian
Check in was draining.. They have room ready but they declined to Check me in before 3pm..
Despite my Gold rewards which allows me early check in
Despite my Gold rewards which allows me early check in
Verified traveler
It was overall a nice stay,hopefully they can provide electric water heater in each room and coffee
Daniel
Very outdated and low quality amenities and furniture.
JOSEPHINE
Mistakenly booked this hotel for another hotel and was a huge mistake. Stayed for 1 night. Room is run down. Smelt cigarette smoke. Used water bottle still on top of the desk/ tv counter. Room feels unclean. Bedsheet underneath duvet had some men's hair on it. (I have long hair)
I slept on top of duvet instead. Too tired to go down again and complain. Will never go near this hotel ever again. I am disgusted.
I slept on top of duvet instead. Too tired to go down again and complain. Will never go near this hotel ever again. I am disgusted.
Jodi
Decent place to stay! Very close to Ueno park so there’s a lot to do.
The staff was friendly and knew English, I had to arrive rather late to my booking but they were kind and ran through everything I needed to know, they also leave a complimentary water in the room and that was nice!
Shower floor was kinda not the cleanest as there were some hairs in it on arrival, the bed backboard had a few small stains on it and the wall the bed was pushed against had some streaks.
Otherwise the accommodations were well priced and convenient! I got a room with a single double bed and when the listing says it’s small it’s SMALL! Haha enough for a single suitcase at the foot of the bed, thankfully I was solo at the time but if you’re sharing with a friend it’ll be a real squeeze!
The staff was friendly and knew English, I had to arrive rather late to my booking but they were kind and ran through everything I needed to know, they also leave a complimentary water in the room and that was nice!
Shower floor was kinda not the cleanest as there were some hairs in it on arrival, the bed backboard had a few small stains on it and the wall the bed was pushed against had some streaks.
Otherwise the accommodations were well priced and convenient! I got a room with a single double bed and when the listing says it’s small it’s SMALL! Haha enough for a single suitcase at the foot of the bed, thankfully I was solo at the time but if you’re sharing with a friend it’ll be a real squeeze!
Felicitos
First room we got was very small and inconvenient.We had to move to another room and pay extra $120 for extra room space.
No cleaning of the room during our stay
No cleaning of the room during our stay
Pete
Small room.
Chi Hui
Payment is more expensive, but conditions are not good, room is too small and not very comfortable and clean
Glenn
The rooms are even smaller than shown on the website. There is no chair for the desk. If you sit on the bed to use the little desk, your knees will be hitting the wall. There is no storage. You live out of your suitcase and that takes up much needed space. The bathroom is nice. The breakfast is cheap but you are better off going to Lawson’s.
Timothy
Great!
Chi Ho Barry
Easy check in. Drinking water (cold and hot) is always available at the lobby. Safe entry to the hotelafter midnight. Friendly and responsible staff.
Verified traveler
Great staff!
Great staff and pretty clean room. Room small as expected in Japan. Hotel was a bit further from the hotel than I thought. Close to iriya exit but a bit far from the other side of the station where everything is. Pretty close to asakusa too. Free water in room and drinks downstairs. Overall good stay!
Reynaldo
Room is very small
Jeffery
Ueno hotel has really good staff both at the front on the back of house. They hotel is close to Ueno station and has ample convenience stores nearby. The room is small by western standards but is very clean and usable. I would stay with them again
SHEK HOI
Room is too small
Room is too small
Yue Kan
Friendly for a short stay.
Michael
Good location, but cigarette smoke come in from other rooms.
Ian
It was okay. Very small rooms. Breakfast was fine,
Qiang
Very good option to stay. Walking distance to Ueno station. Tons of restaurants in the area. Rooms are a little small.
Kathlynne
Reasonable price .
Susan
This place is very close to a major training station (Ueno) and it is very convenient. We even took a direct training from the airport to this hotel without any problem.
The breakfast is also very nice. My son loves the breakfast very much!
I saw they have washer and dryer on site though we did not use it.
The breakfast is also very nice. My son loves the breakfast very much!
I saw they have washer and dryer on site though we did not use it.
Monica
Very close to trueno station, super convenient and economical
Min-Yee
First room was clean, second room was not as clean, a little scary and has mosquitoes.
David
Bedroom was pretty small but probably appropriate for Japan. Bed and water pressure of shower were great. Desk clerk was very efficient.
vince
Good size room for one all amenities are good,a bit of walking distance to Ueno Station if you want to venture to other parts of Tokyo and reasonably cheap overall
Patricia
Place was clean and convenient. The layout of the room was a little odd with the only window being in the bath room? I wonder if this had the benefit of being a noise barrier for such a busy area??
Front sign is a little old.
Loved the laundry facilities
Front sign is a little old.
Loved the laundry facilities
Matthew
Served its purpose
It was okay. Was affordable and did the job.
Mei Tai
Clean and good customer service!
Caitlin
Staff was friendly and nice and well you get what you paid for I only needs it for a night. Close to Ueno zoo/park
I felt the area was a bit unsafe. And it was very noisy. Room was very tiny. Not enough outlets for electronics. Barely room for a lot of luggage. It was like an office space converted into a hotel room.
Again good for a night but if you have a large family and lots of luggage I wouldn't recommend it.
I felt the area was a bit unsafe. And it was very noisy. Room was very tiny. Not enough outlets for electronics. Barely room for a lot of luggage. It was like an office space converted into a hotel room.
Again good for a night but if you have a large family and lots of luggage I wouldn't recommend it.
William
Weird smell in the room. Hair all over the floor. Shower floor has black residue.
We checked in at night, and the staff who checked us in were rather unprofessional.
Only provided us with one key card.
Bottle water only free on the first day and no boiler in room.
Plus side, can borrow scale to weigh luggage at front desk.
Some nice cafes nearby.
We checked in at night, and the staff who checked us in were rather unprofessional.
Only provided us with one key card.
Bottle water only free on the first day and no boiler in room.
Plus side, can borrow scale to weigh luggage at front desk.
Some nice cafes nearby.
Lawrence
Staffs are not professional and untrained.
Kevin
The room was very small: barely enough room to open a carry-on sized suitcase. The room itself was clean, but the hallway leading to the room is open-air: loud and somewhat smoky due to the location. However, the room doors are fairly well insulated so that the noise is mostly kept out.
tania
Budget friendly hotel close to Ueno station, no complaints. We shipped our luggage here and it arrived on time and the hotel held our luggage until we arrived. They also held our luggage after check out since our flight wasn’t until 5pm and checkout was at 11am.
Yu Chuan
Close Ueno Station, very convenient for transportation.
Keenan
My main complaint is the cleanliness of the room. Each and every wall was covered in food and other mystery stains giving it an uncomfortable atmostphere. Additionally being on a main street there is a lot of road traffic noise. Overall it has everything a hotel needs though so it gets some points for that.
Mary
The only dining options we found near the property few, and those required advanced booking for the few seats they had. Otherwise it was a convenient location and the hotel was clean, comfortable and a very good experience.
Location & surroundings
Four Points Flex By Sheraton Tokyo Ueno
7-12-9 Taito-Ku, 7-12-9, Tokyo, Japan
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Four Points Flex By Sheraton Tokyo Ueno
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