Name: Mercure Paris Montmartre Sacre-Coeur Hotel
Address: Rue Caulaincourt, 3, Paris, 75018, FR

4/10

Poor

16 Jul 2026

Marc-Andre

The air conditioning in the room is too slow; it isn't enough to cool the room down. There is no rooftop terrace, and according to the staff, there never has been one. Yet Hotels.com describes this rooftop terrace and posts photos of it! We had specifically chosen this hotel for the air conditioning and to enjoy a panoramic view of the July 13 fireworks at the Eiffel Tower, so very disappointing.

Friends_and_family Family

6/10

Pleasant

12 Jul 2026

Jacqueline

The hotel was okay but probably not a 4 star. The rooms were a little tired and looked like they needed a refresh. AC worked which was great as it was very hot. The hotel staff on the whole were friendly. We used the bar and had food at the hotel which was nice but a little expensive.

Friends_and_family Friends

6/10

Pleasant

02 Jul 2026

Cheryl

The location was great and the room was clean and nice. My main problem was, it was during the heat wave and we booked this hotel because it said air-conditioning. We had no air-conditioning in the room our first four days of our five day stay. It was tough. Hotel was totally full so we couldn’t move. I had booked 2 rooms for our group and the other room was nice and cool the whole time.

Friends_and_family Family

8/10

Excellent

28 Jun 2026

Michael

This is a modern hotel, with a nice sized double room, clean and comfortable. It’s best attribute – if you get on the right side – is a good view of the Eiffel Tower. While near the iconic basilica and historic Montmartre, it is away from the historic center of the city. However, a metro stop is within walking distance which connects easily with other lines. With the more contemporary feel, the hotel loses some Parisian charm. Also – there was not shampoo in the shower! However certainly a good hotel at a good price.

Friends_and_family Family

10/10

Exceptional

23 Jun 2026

Mojtaba

Everything was perfect except internet that wasn’t working good, location, breakfast, staff all were perfect

Partner

6/10

Pleasant

18 Jun 2026

Laura

Be aware before booking that this hotel does not honor refunds once you make a payment, under any circumstances. The staff do not respond to calls or messages either. I messaged the property asking a question before I got there and they never responded. When I got there, I told the front desk that I needed to shorten my stay to 2 nights instead of 3. I also had to prompt the front desk to answer their phone when Expedia tried to call them to attempt to get me a refund for one night that I would not be there (almost $300, so ridiculous). I think it’s distasteful and greedy to not refund guests when they are not occupying a bed. Speaking of beds, the beds were hard, creaked every time you moved an inch and overall uncomfortable. The only good thing I will say is that the hotel was clean and the front desk/house keeping were friendly. Management, do a better job at putting guests first before your greediness if you want people to recommend this place to others and to come back again.

Friends

10/10

Exceptional

13 Jun 2026

Julianna

Very clean and big room. Good location near metros and lots of restaurants. Helpful and friendly staff

Partner

2/10

Poor

12 Jun 2026

DAVID

This hotel should be rated at a 2 star as the hotel rooms only had shower gel and hand wash. There were no other toiletries at all. The room had no pictures on the room and we found tissue under the bed the first night only one bath towel and third night the same this is not a 4star hotel. When we went to the bar/ restaurant the wanted us to pay cash not put it on the room. Very strange. The staff were not particularly friendly. Just not a nice place to stay. Especially the price they charge.

10/10

Exceptional

24 May 2026

Julia

Me and my daughter spent two nights at this hotel, we could not fault it. Staff were friendly and helpful especially the staff serving at the bar upstairs. Location perfect. We felt very safe in the evening after enjoying the local bars and restaurants. Having visited Paris many times this is definitely a hotel I would return to.

Friends_and_family Family

10/10

Exceptional

19 May 2026

Horng-churng

Clean room and friendly staff

6/10

Pleasant

18 May 2026

peter charles

Check in was poor, safe in room was broken, no English channels in room, no milk in room

Family_with_children

8/10

Excellent

30 Apr 2026

janet

Clean, quiet and convenient

Partner

10/10

Exceptional

12 Apr 2026

ANA

Clean room, friendly staff. Great location. Minutes from the subway station.

10/10

Exceptional

10 Apr 2026

Shukhrat

Clean rooms. But needs update.

Family

10/10

Exceptional

31 Mar 2026

Frederick

Fantastic location!!

Partner

10/10

Exceptional

29 Mar 2026

Joy

Loved this hotel. Stayed for 6 nights and the location and room size were above expectations. Will stay again when we're in Paris.

10/10

Exceptional

12 Mar 2026

Brian

Friendly staff and lovely location

Friends_and_family Friends

10/10

Exceptional

11 Mar 2026

Ruben

Staff was excellent!

Self

10/10

Exceptional

20 Jan 2026

Michael

Great location and amazing view. Chose the privilege room with view of Eiffiel Tower

Self

4/10

Poor

06 Jan 2026

Jason

Room yes & bar wasnt even open & fridge didnt work

Leisure

6/10

Pleasant

31 Dec 2025

Mark Lambert

Good property despite the very firm bed, odd bathroom configuration, and Clockwork Organge Kubrick-est room colour palette.

Leisure Partner

10/10

Exceptional

26 Dec 2025

Michael

Room was spotless, staff were helpful and everything we needed was close by

Partner

10/10

Exceptional

25 Dec 2025

Keith

Room very comfortable and extremely quiet. Staff are all so courteous and helpful. Excellent location

Leisure Family

4/10

Poor

06 Dec 2025

Nadia

Il materasso era duro, la vista pessima, il personale nonostante la pubblicità non parlava né italiano, né spagnolo. Tutti supponenti e antipatici. Nonostante avessi una camera superior.

Self

10/10

Exceptional

29 Nov 2025

GABRIELLA

We had a room on the eighth floor with a king bed and it was very spacious for Paris - you could have two people leave their suitcases open at all times and still have room to walk around. There were complimentary drinks in the mini fridge, replenished daily - a Coke, Coke Zero and an orange juice. I really enjoyed my stay - we even had a view of the Eiffel Tower - though, fyi, the toilet is in a separate little closet from the shower and sink (emphasis on little - I’m just under 5’7 and my knees almost touched the door. Also, the view comes with a trade off - you can hear random people yelling at four in the morning sometimes. I’m assuming people with rooms facing the courtyard can’t hear them, though then their view isn’t as pleasant. Pros and cons. Located steps from Place de Clichy Metro and countless restaurants and cafes. For anyone wanting to take the metro and RER to the airport early on a Saturday morning - it’s surprisingly hopping in the streets around the hotel at 5:45 am with actual traffic. Lots of people on their way home after a night out, eating in kebab shops, etc.

10/10

Exceptional

21 Nov 2025

Ethan

We went for a special occasion and they accommodated us very well!

10/10

Exceptional

12 Nov 2025

marlene

The breakfast has a very limited opciones it’s no good at all

Leisure Self

8/10

Excellent

16 Oct 2025

Christian

I liked the room. It was comfortable. Staff did well. I didn’t like the showers. Water spills everywhere outside the shower because there is no door.

Leisure Partner

10/10

Exceptional

12 Oct 2025

Ashley Danielle

Great location and close to metro. Clean and pretty basic accommodations.

Leisure Self

6/10

Pleasant

06 Oct 2025

Ahmed

gym: une seule machine de musculation, de très mauvaise qualité et hors service.. hôtel ancien.. expérience très moyenne dans l'ensemble.

Business Self

2/10

Poor

28 Sep 2025

Dariush

Old and smelly rooms. Random noises from ceiling. Toilet flushes randomly in the middle of the night.

Friends_and_family Family

6/10

Pleasant

12 Sep 2025

Philip

Breakfast room and food were very good except for the queues for the coffee machines. Rest of the hotel is a bit shabby.
Room was cramped for two people. The toilet was tiny, there was a danger of banging one's head on the door it was so small. The shower floor was very slippery this could be dangerous.

Friends_and_family Family

10/10

Exceptional

09 Sep 2025

David

.

Leisure Family

10/10

Exceptional

07 Sep 2025

Kenneth

Very impressed! Our check-in was smooth and incredibly welcoming - giving us a great introduction to the area as well as guiding us to the hotel. The room was clean and comfortable, even for a jet-lagged family with three in the room, and the facilities were great too.

Leisure Family_with_children

10/10

Exceptional

06 Sep 2025

Daniela

The hotel is located in Montmartre, right around the corner from Moulin Rouge. There was a train station less than a 5 minute walk and a plethora choices of buses. Let’s start from check in, we were excited to arrive after a long day of travel. Staff was super nice and our room was upgraded upon our arrival. The room is spacious enough to include a king bed and a sofa. The bathroom was large. It is a tub and a bit of a climb into the tub. You should note the toilet is located separately, which is convenient when sharing a room. The bed was super comfortable. We also included breakfast and had the chance to go downstairs during our stay. There is a mix of hot and cold options, coffee machines, yogurt machines, juice, crepes and breads. We enjoyed the selection for breakfast. A nice added bonus was the water fountain available to refill your water bottles. You could choose between sparkling and still water and it was nice and cold. Much needed as Paris was quite hot while we were there. We had a great stay and I look forward to returning.

Leisure Friends

6/10

Pleasant

18 Aug 2025

Verified traveler

A few challenges but nothing too bad.

1. Front door of the hotel was broken.
2. Tried to check-in at 4pm and was told the room was not ready and they are not sure when it would be.
3. Toilet paper holder was hanging from the wall in the room.
4. Hair and a dirty towel were left in the shower.
5. Air conditioning barely worked.

Business

10/10

Exceptional

02 Aug 2025

Verified traveler

Brilliant location near to metro and Montmartre. Friendly staff, comfortable and ckean hotel. Perfect for a city break.

Friends_and_family Friends

10/10

Exceptional

17 Jul 2025

Lilia

Beautiful hotel

Leisure Family

2/10

Poor

10 Jul 2025

Rabia

The worst hotel I’ve ever stayed in my life. I booked a king bed at this hotel and when I arrived, they told me they gave my room away and placed me in a hotel right beside it. The other hotel had a lower daily rate. It was much smaller. It was extremely dirty and the bed size was significantly smaller. When I complained to the front desk they told me they weren’t able to help me and to email the hotel, which I did and they just never responded. I followed up with them about two times now. I wouldn’t even recommend this hotel to my arch nemesis. Disgusting.

Leisure Partner

10/10

Exceptional

18 Jun 2025

Thanh Thu

great room/view. the lift could be better

Friends_and_family Family

8/10

Excellent

12 Jun 2025

Zahid

not all the rooms have decent Wi-Fi – we were in 341 and could not log on - had to move to the lobby area to connect. The water station where you can top up your water bottles for free is great. Metro nearby as our cafés etc so good location. Halal kebab shops close by.

Leisure Family

10/10

Exceptional

30 May 2025

Emma

Lovely location, lovely welcome. Recommend!

Friends_and_family Family

10/10

Exceptional

27 May 2025

Bill

We stayed here 9 nights during May, 2025. We were very pleased with the location, housekeeping and condition of the hotel. One issue is a lack of a common area to enjoy drinking wine, eating bread or fruit. The restaurant patio needs to be downsized to allow for a hot tub(s), gardens and sitting areas. We constantly found ourselves eating our Paris snacks in our room, rather than outside on a patio. The front desk is very attentive locating taxis, laundriess and food options that are within walking distance.

Leisure Partner

8/10

Excellent

25 May 2025

Neelesh

Nice area to be in

10/10

Exceptional

10 May 2025

Ian

We had a great week in Paris. The hotel was clean, the bed was comfortable, and the front desk personnel were friendly and helpful. Would definitely return.

Leisure Friends

4/10

Poor

07 May 2025

Salwa

The staff was very professional and welcoming, the convenient of the location is a plus, the hotel is clean and there is always a wonderful smell when you get out of the elevators to your rooms.
But the inconvenience of this hotel is the AC inside the room. You can not go under 19 degree Celsius and it's horrible, the rooms are very hot, so you have to open the windows to refresh it up.
That was the big NO for me.

Business_and_leisure Family_with_children

6/10

Pleasant

23 Apr 2025

Joe Alan

This is an average property. The first room I was given was totally broken down. The beds were literally broken: saggy, full of bumps, hard as wood. Shower broken. No soap. I got another room the next day that was in working order. (Props to the desk agent who let me lie down on the bed to try it out.) Pros: relatively quiet; good size by Paris standards; decent room in wardrobe; good neighborhood; professional staff. Cons: crazy red and pink decor; rough concrete textured walls; expensive, crowded breakfast. Worst: the hardest beds I've ever experienced. I actually like firm beds, but this was like sleeping on a picnic table. At least it wasn't completely broken down like the first room. All in all, an average stay.

Leisure Self

10/10

Exceptional

22 Apr 2025

Roger

Great

Everything was excellent especially the staff and service

8/10

Excellent

21 Apr 2025

Philip

If the Ibis next door could just oil their front sliding door, it would be so much quieter!

Leisure Family

6/10

Pleasant

21 Apr 2025

Robin

This property was mediocre at best. The towels in the room were threadbare and there were no complimentary toiletries ( shampoo, conditioner ) to use. The hairblow dryer was horrible. The breakfast was decent but nothing special . The front reception staff were useless for any information about tours , restaurants, etcetera. This was all in all a very disappointing hotel and I stayed for 1 week.

Leisure Friends

6/10

Pleasant

12 Apr 2025

Verified traveler

Enjoyed my stay but will not return

Our room was a good size with tea and coffee making facilities, a mini fridge, wardrobe, but no drawers and only 1 shelf. The hotel bar is pleasant, nicely furnished, although expensive. 7 euros for a coke.

The hotel staff were friendly, and helpful when asked how to find various places in the city. Before I arrived, I requested a room in a quiet part of the hotel. We checked in, and the process was smooth. We stayed in room 232. Our room was facing the main road at the front of the hotel and was quite noisy.

The next day, I questioned the staff at the front desk about the noise, and I also asked for an extra bed pillow. To my suprise, I was offered a different room straight away and was told it's hotel policy not to allocate extra bed pillows.

Whilst I appreciated being able to change my room, I was left asking myself WHY they didnt do this in the first place? Afterall I checked-in less than 24 hours before. As for the bed pillow, I have never stayed in a hotel and been refused. I always thought it was the staffs responsibility to make sure their guests had the most enjoyable stay? Based on this experience, obviously not.

Friends_and_family Family

10/10

Exceptional

11 Apr 2025

Bruce

The personnel were all very pleasant and accommodating

Leisure Partner

6/10

Pleasant

11 Apr 2025

Daryl

It is a Meruce so above average tourist hotel.
Pros
Good location for transport, eating and stores
Good breakfast

Cons
Shows some wear and tear
Young untrained staff

But most of all, my wife and I were there three nights. Each day they only gave us one towel. We had to go to the desk and ask everyday. They confirmed the reservation was for two so don't get why it ws so hard to do it right.

Leisure Partner

8/10

Excellent

09 Apr 2025

Lindsey

Cute hotel but a bit far out from main sights

Had a really lovely break - chose hotel as near to Moulin Rouge and wanted to be safe gong back after the show. Took us an hour walking to get to main City Sights, struggled with Metro which was down the road and enjoyed walking as got to see so much of Paris.

Friends_and_family Family

8/10

Excellent

29 Mar 2025

Verified traveler

Not quite worth the price

The view from my room was amazing, but the property was a bit lacking. I booked it partially because it had a gym, but the hours were quite restrictive and it was poorly equipped. For the price of the room, I expected more amenities. It was clean, but service was mediocre.

Self

10/10

Exceptional

18 Mar 2025

Sangita

Great hotel ?”!!

We went there for my birthday and they upgraded us to a superior room which was amazing with a view to of the Eiffel Tower … on my birthday they left a little gift for me and a lovely card … it was a fabulous hotel … breakfast was in abundance and the staff are very kind and caring and helpful. I will definitely be going back

Partner

10/10

Exceptional

03 Mar 2025

Ruben

It was great

Partner

10/10

Exceptional

28 Feb 2025

Carl-Christian

I had a great night's sleep in a very comfortable bed. Even had a view of Sacré Coeur! But the road in front of the hotel is of course quite busy.

8/10

Excellent

07 Feb 2025

Keith

Value for money but a bit far out of Central Paris

Great value for money and if you pay for breakfast it's really good with lots to choose from. We took taxis to and from all the attractions which was expensive but there was 5 of us . The subway stop outside doesn't have a ticket office - research this before going it would probably have saved us a lot of money x

Friends_and_family Family

8/10

Excellent

02 Feb 2025

Ian

All good

We’ve stated here before. Well positioned, convenient, clean, friendly. Good value for money.

Friends_and_family Family

8/10

Excellent

16 Nov 2024

Ryan

property and stay were good, just outside of the tourist areas but close enough to walk or take the metro.
Due to our utter shock a RAT ran across the floor when we were having a late dinner at Speak Art.

10/10

Exceptional

03 Nov 2024

Larry

Paris, Montmartre area

A great hotel conveniently locate in the Montmartre area. Easy access to the subway and all of Paris. Modern hotel with very good rooms. We had an obstructed view of the Eifel Tower.

Partner

10/10

Exceptional

01 Nov 2024

Viswas

Excellent service, allowed early check in, very central location, good facilities

Leisure Partner

10/10

Exceptional

26 Oct 2024

Neb

Beautiful hotel in Paris

10/10

Exceptional

07 Oct 2024

Benoit

Good location for transportation and activities.

10/10

Exceptional

26 Sep 2024

jennifer

This is a great location if you are looking to stay in Montmartre! Very nice accommodations at a gray price point. The staff was very helpful when we had questions or needed help making plans.

Leisure Friends

10/10

Exceptional

07 Sep 2024

Ron

Area ID great meat very good restaurants Caratello Pizza, Caratello and Al Caratello

Leisure Partner

10/10

Exceptional

29 Aug 2024

LEVI

Amazing stay

Leisure Partner

10/10

Exceptional

20 Aug 2024

Jason

Was well located to use as a starting point for an outing in any direction whether walking, taking the metro, or riding on Uber. (One minute and one crossing from the number 2 line, which is direct to or only one change away from a good portion of the city.)

Leisure Partner

4/10

Poor

24 May 2024

Christina

The shower was awful. It made a mess of water in the bathroom and the temperature went from too hot to too cold on its own. The location was great, but that's it. Would not recommend. I paid extra for a view and we only could see the top of the Eiffel Tower. We also couldn't use the terrace unless we ordered a drink. There was no one else there, and it's not at street level
Guests should be able to sit and relax outside without having to purchase anything.

6/10

Pleasant

20 May 2024

Joana

the hotel is standard, breakfast is great, water temperature in the shower varies dramatically and makes showers very uncomfortable, the bed is substandard and there are vagrants in tents at the door....

Leisure Family_with_children

6/10

Pleasant

19 May 2024

Marlene

The hotel need a update really quick! Looks old the

Leisure Self

10/10

Exceptional

18 May 2024

Vincent

Very convenient located

8/10

Excellent

09 Apr 2024

Pranav

breakfast was amazing, location was also good.

Leisure Family

10/10

Exceptional

29 Mar 2024

Christopher

Great Hotel

Great hotel, centrally located.

6/10

Pleasant

24 Mar 2024

Jill

Disappointed

Our first room was not good
Shower had a huge crack - not very good health, safety or hygienic. Cups had cracks in and when made coffee they leaked !!! Again not hygienic.
Was not what I expected for my 45th wedding anniversary..
When I tried to call reception to ask for new cups 22:30 no answer for 15 mins..
Luckily on the Saturday a very helpful chap call Khalil moved us , upgraded us to a privilege room which was much better..
However I wouldn’t return there

Partner

10/10

Exceptional

01 Feb 2024

Verified traveler

Exceeded expectations

Well connected, on the metro line. Good breakfast selection. Clean, spacious rooms. Fridge included. The staff were so lovely and agreed to leave a birthday surprise for my mom in the room. The only negative for me is that the mattress could have been more comfortable, but even at that, it was fine. Overall, I would absolutely stay again.

Friends_and_family Family

8/10

Excellent

03 Jan 2024

Paul

-

10/10

Exceptional

28 Dec 2023

Ashwini

The amenities are basic, the service is exceptional! Every person we interacted with, was polite and helpful and ready to go above and beyond. Our daughter fell sick while in Paris, and the hotel went beyond in making us feel comfortable, and even arranged a doctor for us. Highly recommend!

Leisure Family_with_children

10/10

Exceptional

11 Nov 2023

Andrew

Lovely hotel

Good location only a small journey on the metro to Monmatre which is lovely.
Staff friendly, clean rooms, nice room products. Lovely big beds.

Friends_and_family Friends

8/10

Excellent

06 Oct 2023

Ms J

Love the location and the facilities.

Leisure Family

10/10

Exceptional

21 Sep 2023

ALTON

I’d stay there again in a heartbeat..👍

Leisure Self

8/10

Excellent

18 Sep 2023

Stefan

Good value Hotel for Paris

Good value hotel for Paris and for visiting Montmatre are of Paris. Hotel maybe a little outdated in furniture but it was comfortable and clean. Hotel staff very helándoos polite. They looked after our bags as we had an evening flight. Bars and restaurants nearby and also metro stop close by.

Partner

10/10

Exceptional

16 Sep 2023

Sammy

Great location

Great checkin experience. Staff was very friendly and helpful. Located beside many options for dining

Business

10/10

Exceptional

02 Sep 2023

Amal

I keep booking here for the personable staff, location, and delicious breakfast. It's a short walk to the metro, but exploring the area is also lovely. In addition to the many hot and cold options for breakfast, they have fresh detox juice - a great way to start my mornings. I will continue booking.

Leisure Partner

10/10

Exceptional

23 Aug 2023

Joanne

Great hotel and reasonably priced

8/10

Excellent

22 Aug 2023

Rachel

The room was spacious compared to other rooms we staying in in Paris and London, which was really nice. The neighborhood that the hotel is in is a little sketchy, but I still felt safe there. You have to have your key to use the elevators, which is nice! And there are 3 elevators of a normal size.

Leisure

8/10

Excellent

20 Aug 2023

Jennifer

A charming hotel in a great area - our room was so cute and the staff were incredibly accommodating.
Merci beaucoup!

Leisure Family

8/10

Excellent

15 Aug 2023

Nicolas

Good.

Business_and_leisure Self

10/10

Exceptional

07 Aug 2023

Ingrid

The location was perfect.

Leisure Family

2/10

Poor

20 Jul 2023

Verified traveler

Would never stay here again!

The power went out in our room at about 8:30pm on our first night. It wasn’t until the next day that they offered us a new room. There was no apology and no offer to help us move our bags. We were travelling with a baby so it was a big deal to have no lights in the room over night and pack up and move rooms.

The food at the restaurant was terrible as well.

Just a very over priced hotel who have so many tourists visiting they don’t need to care or even be polite.

Friends_and_family Family

8/10

Excellent

16 Jul 2023

Shazia

Room was nice but there was no air conditioning in the unit. For the two nights we stayed the weather was 28 degrees. Air conditioning or a fan would have made the stay more enjoyable.

10/10

Exceptional

14 Jul 2023

Robert

It was next to where we wanted to go for dinner and a show, the Moulin Rouge! A 5 minute walk.

Leisure Partner

4/10

Poor

18 Jun 2023

Karim

Three out of the 5 staff that we interacted with were not very inviting. I felt like they are doing me a favor by giving my business to them.
Having said that, the room size was good.

Leisure Family

10/10

Exceptional

04 Jun 2023

Yuhua

Big room, clean, friendly stafg

Leisure Family

10/10

Exceptional

23 May 2023

Linda

Good value for money. Friendly staff. Fantastic views. Highly recommend

Leisure Partner

8/10

Excellent

16 May 2023

cyrene

MERCURE SACRE COEUR

Checking in was a dream. A young lady by the name of Fanny and other front desk staff were amazing. Very helpful, however a gentlemen in the dining restaurant was a bit rude. Also the air conditioning doesn't work until June so it was a bit uncomfortable given the humidity and rain making the room very stuffy. The shower and sink areas are awesome. Also love that the hotel has a fresh water station where you can fill your water bottle with cold filtered water. Really special! Overall I enjoyed the stay for the most part. And a block away from Moulin Rouge and a few blocks from Sacred Coeur.

Friends_and_family Family

10/10

Exceptional

14 May 2023

Fartun

The staff were helpful and the location was amazing … love it!

Leisure Family_with_children

10/10

Exceptional

05 May 2023

Ebony

It was an absolutely incredible hotel, with the most friendly and welcoming staff members.
I had such a great time mostly, and absolutely loved the feel of the place from the decor to the spacious rooms and outdoor terrqce area.
The beds were incredibly comfy, and the bathrooms are amasing too, as they are large and the showers are great.

One slight negative was that late one night I came back, and asked for a wake up call, and this did not happen the next morning. However when I addressed thed issue with staff they were very sincere and apologetic. The next morning they called a few times to make sure I did not miss my early train.

Business_and_leisure Self

4/10

Poor

04 May 2023

Said

I have stayed in this property many times over the last ten years but this time I had to rate it disappointing since I paid for a superior room, but was given a room with a pull-down bed as upon arrival I was told it was the only one available. There were several coach parties staying there, so I was shunted to the first floor instead of my usual upper floor rooms with a view. However, the breakfast was still of a good standard and the staff were friendly and polite.

Leisure Self