Name: Citadines Montmartre Paris
Address: avenue Rachel, 16, Paris, 75018, FR

6/10

Pleasant

18 Jul 2026

Nathalie

L’absence de climatisation rend le tout totalement désagréable. Toilettes suffocantes.

Self

4/10

Poor

17 Jul 2026

Shyam

Bathroom tub so slippery, room was very hot no A/C

Family

10/10

Exceptional

14 Jul 2026

Lindsay

On a quiet street, which was nice. No A/C but we made it work with the one fan inside the room and opening the window at night.

Partner

2/10

Poor

12 Jul 2026

Samba

Super hot no air conditioning at all no clean dust everywhere

8/10

Excellent

28 Jun 2026

David

The property is located in a great part of Paris. Lots of restaurants, sidewalk cafes etc.
The apartments are roomy, if a bit sparse. There was a heatwave in Paris when we stayed there (40 deg.) and this building has no air conditioning! There was AC in the breakfast room but it was locked up at 10 am. After 4 nights they relented and left the door open so guests could cool down before going to their own oven (I mean apts.) There was a rickety fan blowing on the bed. I had to ask for more towels halfway through the week.
There is a beautiful roof top patio that we loved to sit at in the evening. Unfortunately, it was locked up at 10 pm. The staff didn't seem to understand how their clients were experiencing this horrendous tropical weather.
The breakfast offered was practically non existent. They had nothing left after 8 am, not even a croissant and they cut off the coffee machine at 9 am so it could be cleaned. They appeared to be short staffed. They still charged full price for the breakfast.
I feel if the weather had been normal June weather we would have enjoyed the apartment so much better. We could have had breakfast somewhere else. It was just too hot to walk any distance. Most of the staff were very nice. I believe the heat was affecting them too.
At the end of the day it was Paris! Amazing city.

10/10

Exceptional

14 Jun 2026

Nicole

Très bien situé ,personnel très sympathique et très propre.

Friends

10/10

Exceptional

11 Jun 2026

Van

Stayed in apartment 414(facing the cemetery) the room is perfectly suited for a small family and the 2 balconies made it feel even bigger it all ready was. Beds were very comfortable. Self laundry service was easy to use. staff was super friendly and let us check in early and gave us 2 room options to chose from.
It located in a nice quiet street 2 minutes from the main area. From the roof terrace you do get a view of Montartre and the Effiel tower.

Friends_and_family Family

6/10

Pleasant

10 Jun 2026

David

It was a bear room with nothing on the walls. Very plain looking. NO A/C!! I live in Texas and normally can't survive but luckily the weather was pleasant and so it wasn't so bad.

Family_with_children

10/10

Exceptional

08 Jun 2026

Nene

The room was clean and the stag were helpful. Lots of eating options within walking distance.

Self

8/10

Excellent

05 Jun 2026

MARIA ELENA

Everything was really good, the ubicación adn the room was big, only need to add air condition, the room was a little bit hot only with the fan. The breakfast was delicious

Friends_and_family Family

8/10

Excellent

02 Jun 2026

Lynda

Belle chambre ménage fait mais pourrait être mieux (saleté dans les coins) pas de clim nous y étions la semaine de la canicule en mai donc très chaud dans la chambre très bien situé y retournerait

Friends

10/10

Exceptional

29 May 2026

Claudia

Prêt de tout resto ,métro ,autobus

Partner

10/10

Exceptional

27 May 2026

isabelle

C'était parfait ! Le personnel est extra, c'est bien situé, on a adoré notre séjour et nous y retournerons !

Partner

10/10

Exceptional

26 May 2026

Shrinithi

Neat room with small kitchen. Close to train station.

Family_with_children

10/10

Exceptional

25 May 2026

Susan

The staff were wonderful. The hotel was clean and the security was good. The only problems were that they never received my request for 2 beds. But, they found a room on the day we arrived. The shower was difficult to access and the bathtub side was too high. It was difficult for me to get in and out of the shower.

Family

10/10

Exceptional

23 May 2026

Olga

Great location! Staff was amazing! Thank you, we will definitely be back!

Family

8/10

Excellent

16 May 2026

Jodie

It was a nice place to stay and if you are confident on the Metro and bus systems a good place to get around to all the Paris they could not check us in early which would be my only downfall after a 25 hour flight lovely staff and room has everything you need?

Partner

8/10

Excellent

12 May 2026

Alain

Situé sur une rue paisible, à proximité des transport en commun et de Pigalle. L’ appartement loué était spacieux et bien équipé quoique nous aurions apprécié une cafetière. La belle terrasse extérieure gagnerait à être équipée de coussins pour rendre le mobilier confortable et permettre une utilisation optimale. Le même commentaire s’applique aux chaises de cuisine. La douche de la salle de bain bien que de bonnes dimensions aurait pu être mieux nettoyée. Parmi les petits inconvénients, nous avons été privés d’eau une journée sans en être avisé au préalable. Selon notre compréhension cette panne était prévue donc une communication préalable eut été appréciée ce qui nous aurait permis une meilleure organisation de notre journée. Aux autres petits inconvénients s’ajoute une panne de deux jours d’un des deux ascenseurs qui a été réglée,disons-le, à la première occasion utile. Mention spéciale pour l’amabilité et la courtoisie du personnel et plus particulièrement les préposés à l’accueil qui ont donné une belle dimension humaine à notre séjour.

Partner

10/10

Exceptional

12 May 2026

Isabelle Lynn-Marie

The room was tidy and staff was friendly, I would recommend this hotel.

10/10

Exceptional

05 May 2026

Don

Everything met our expectations.

Partner

6/10

Pleasant

02 May 2026

Helen

This was our 2nd stay at this property. Sadly a whole host of \"niggles\" from the moment we arrived. Very warm welcome and support from staff throughout, but overall not the standard you should expect for this price point. We had to change rooms due to being given incorrect (accessible) room - we had paid for the one bedroom apartment and whilst technically this could be classed as such, it was not fit for purpose. Shower was set only at waist height, radiator broken in bathroom, poor layout of lighting. We were moved the next day. Unfortunately the shower in this room was also broken and required a call to reception to fix. Due to \"works\", the water was routinely off each morning! There was no notification of this so you could be halfway through ablutions to find the water simply stopped. No cleaning at all during our 5 night stay. This would be ok if cleaning equipment were provided in the flat! It's essential to have a dustpan and brush as minimum, given that it is set up as self catering! The whole flat (and corridors) needs a good deep clean - superficial cleaning seems to take place but the skirtings, floor and especially the balcony area needs thorough cleaning. We found cigarette ends and a champagne cork on our balcony, along with the general build up of grime. We also had to chase up batteries for the remote control and a spare light bulb. These things should be routinely checked. Staff were always responsive when we raised these issues but we shouldn't need to.

Partner

8/10

Excellent

01 May 2026

Claude

Établissement tranquille et très près des activités de Montmartre

Friends

10/10

Exceptional

26 Apr 2026

Amy

Wow! I actually feel like I got MORE than advertised!! The room was spacious and perfect for our family of 4! And there’s breakfast! Will definitely stay here again the next time we are in Paris. Really appreciate all the reviews that said it was great for families- it is!

Family_with_children

10/10

Exceptional

25 Apr 2026

Roberto

We had a nice stay and everything worked very well. The staff was excellent and very helpful.

Partner

8/10

Excellent

25 Apr 2026

Mysty

Front desk personnel were very pleasant and helpful and the room was clean.
But, I stayed for 9 nights and my room was only cleaned and stocked once. I had to take my trash out and ask for towels and TP.

10/10

Exceptional

22 Apr 2026

Garry

Amazing staff. Very helpful for everything we needed. Room was clean and so was rest of hotel. Definitely would stay again.

Family_with_children

8/10

Excellent

22 Apr 2026

Charlotte

Love this location and having a kitchen is very convenient. Property is probably in need of a bit of refresh, seems a bit tired in places, but otherwise a good bet if rates are reasonable.

6/10

Pleasant

20 Apr 2026

Erika

Staff at the reception did not speak English very well. The housekeepers did not speak English at all and were rude. I asked for extra towels and they gave me looks. I stayed for 7 days none of the days, the housekeeper or reception asked if I needed anything. The lady at the breakfast also did not speak in English and was also short tempered with English speaker. My room faced the cemetery. Location was good near the subway. I don’t think I would stay there again due to these reasons.

Self

8/10

Excellent

16 Apr 2026

Jowen Canlas

Great location and friendly staff. Would recommend.

6/10

Pleasant

14 Apr 2026

Jessica

While location is good and stag is friendly, the hotel definitely lacked in cleanliness. Ok for value.

Family_with_children

10/10

Exceptional

13 Apr 2026

Karen

Wonderful staff and service. Rooms were clean and quiet.

Partner

8/10

Excellent

11 Apr 2026

Edward

The room was clean and comfortable. Staff were friendly and helpful. The hotel is in a good location to get around Paris. The only downside was the noise from the club across the road, which is probably only an issue at the weekend. It is worth asking for a room at the back of the hotel, rather than one facing the front.

Friends_and_family Family

6/10

Pleasant

10 Apr 2026

Michelle Anne

The room was ok although the access to the balcony was made difficult by the random position of the bed, the breakfast was ok but quite limited and the tea and coffee facilities were frequently not working fully, there was no ac in the room, only having local tv with no access to anything in any other language was frustrating

Family

6/10

Pleasant

08 Apr 2026

Tim

Location good, always felt safe and secure. Great spot if Moulin Rouge is planned.
Apartment, particularly the bathroom, needs renovation badly. 1 small lift due to the second being out of order was an issue, particularly if on a high floor.

Partner

10/10

Exceptional

06 Apr 2026

Joseph

Friendly and helpful staff. Alexis was very exhibited exceptional hospitality skills. Our room was clean and equipped with all necessities. Citadines is close proximity to restaurants, attractions and metro. Would stay again when visiting Montmarte.

10/10

Exceptional

31 Mar 2026

John

Location was great. Nice rooms for families. Will be staying again.

Family_with_children

10/10

Exceptional

30 Mar 2026

Nancy

Stayed last week of March. 5 min walk to Metro. That got us everywhere. The roof top opens at 10am. Room is large with kitchenette. Free coffee 24x7. One block from Moulin Rouge. Pretty quiet. Able to store luggage. Friendly staff.

Partner

10/10

Exceptional

28 Mar 2026

Emily Rose

Beautiful room great location

Family

10/10

Exceptional

27 Mar 2026

Ayesha

My stay was amazing. The front desk was friendly and helpful and allowed my to drop off my bags before checking in. The view from the roof deck is stunning! And so quiet! You dont hear the hussle of Paris. The hotel is close and convenient to the metro, shops, and cathedral. I highly recommend and will stay here again. Oh! They have everything you need if want to cook!

Self

10/10

Exceptional

26 Mar 2026

David

Great location on the edge of Montmartre close to The Metro station at Blanche.
Great views from the roof terrace.
Friendly and helpful staff.
Well equipped kitchen for self catering.

Partner

8/10

Excellent

26 Mar 2026

Gaynor

Nice staff, well equipped apartment, v clean and convenient. Well located for train, Metro, Montmatre

Friends_and_family Family

10/10

Exceptional

23 Mar 2026

Jennifer St

We really enjoyed our stay. The staff were very helpful, the location was convenient and we also enjoyed the daily breakfast.

Family_with_children

10/10

Exceptional

22 Mar 2026

Bailee

Perfect spot for a weeklong stay
We were able to check in early after long flight, which was unexpected surprise
Kitchen and laundry very good to have
Lots of restaurants, shops, metro stations in easy walking distance

Family_with_children

10/10

Exceptional

20 Mar 2026

Clara

Great location, quiet but central

Family

10/10

Exceptional

19 Mar 2026

Chung

I arrived at 1330 on March 13, at this hotel, one and half hour sooner than regular check in time. It was raining outside and we had no place to go, as our plane landed early at CDG airport. We were going to hang out in the lobby if we were not allowed to check in, but the lady at the reception desk helped me becoming a member of ASR travel group just to let us check in early. I was very impressed from the very beginning with her immediate assistance. It's a small gesture but it meant a lot because my wife and I were exhausted after 12 hour flight from California USA. From the very first day and until we checked out March 18, all the staff members at the front desk answered and helped me with all the question I had. My 5 days in Paris were just wonderful and the staff member at the front desk of this hotel played a big role in our wonderful time in Paris. My wife and I plan to go back to Paris to experience more, and I will not hesitate to book again with this hotel for my next stay. The hotel's location is very ideal too. There are 2 metro subway stations, bakeries, mini markets all within 5 minutes walking time. The neighborhoods are filled with pretty streets and you can walk to the Sacré-Cœur Basilica. As Monmartre has many streets filled with tourists, that vibe gave us more excitement to be part of the group exploring many corners of beautiful Paris.

Friends_and_family Family

10/10

Exceptional

19 Mar 2026

Michele

A centrical hotel near of restaurants, stores and metro stations.

Partner

10/10

Exceptional

17 Mar 2026

Laura

Fabulous stay at this apparthotel, room was clean bed was super comfy, great having free coffee available all day, superb location very peaceful

10/10

Exceptional

15 Mar 2026

Lorna

Loved my stay! Great location with easy metro connections to all of Paris. The room was spotless and staff were accommodating. Wouldn’t hesitate to stay again.

Self

10/10

Exceptional

14 Mar 2026

Hoai Ân

Great place to stay, exactly as described with all the amenities, friendly staff and clean room! I highly recommend this place! The property is also very near public transportation, and Montmartre is a great neighbourhood!

Family

8/10

Excellent

12 Mar 2026

Leilani

it being behind a cemetery a bit scary but other than not good service and polite

Business Pet

10/10

Exceptional

10 Mar 2026

Katherine

Easy to navigate

Family_with_children

10/10

Exceptional

10 Mar 2026

Courtney

Staff were excellent with helping with checking and giving advice on transportation around the city. Great location, within walking distance of great restaurants and shops

Family_with_children

10/10

Exceptional

10 Mar 2026

Wendy

I recommend. The rooms are decent, the location is close to restaurants, shops and metro stations and the staff are helpful.

10/10

Exceptional

07 Mar 2026

Tracey

Great shopping nearby and the balcony has a fantastic view of Paris.

Self

10/10

Exceptional

04 Mar 2026

Crystal

Excellent service!

Friends

8/10

Excellent

02 Mar 2026

martha milena

The place is well located, staff are friendly and helpful.

Family

10/10

Exceptional

28 Feb 2026

Venus

Room was clean and staff were nice and courteous.

Family_with_children

10/10

Exceptional

23 Feb 2026

Elayne

All the amenities, kitchenette, electric fan, a safe, rooftop terrace. My room had a nice view

Self

8/10

Excellent

23 Feb 2026

Alana Marie

Good customer service

10/10

Exceptional

21 Feb 2026

Katharine

The room was great! Spacious and comfortable for the stay. I like that the toilet is separate from the main bathroom, and the kitchenette area is good for a short stay

Partner

8/10

Excellent

20 Feb 2026

Richard Thomas

Useful clean hotel/apartment. Kitchen a handy bonus

Family

8/10

Excellent

18 Feb 2026

Afrin

Room was clean, great location.

10/10

Exceptional

17 Feb 2026

Martin

Grande chambre propre, bien situé près des métros.

10/10

Exceptional

16 Feb 2026

Wayne

This was one of my best stays we have stayed anywhere in the world that is not an exaggeration. The convenience, the location, the staff, and the view. All perfect. Thank you/Gross Merci Beaucoup

10/10

Exceptional

15 Feb 2026

Roxana

Great place to stay for young people

10/10

Exceptional

13 Feb 2026

Matthew

The staff was very accommodating and helpful. Really liked the access to a stove, microwave and fridge!!
Would definitely stay again!

Leisure Partner

8/10

Excellent

12 Feb 2026

Caitlin

Lovely staff, room was lovely, everything you need for a stay in montmartre

Leisure Friends

10/10

Exceptional

09 Feb 2026

Joanie Michelle

Loved the location!

Self

10/10

Exceptional

09 Feb 2026

Elie

Every thinh was perfect and up to the expectations

Leisure

8/10

Excellent

01 Feb 2026

Jimmy

Bien situé, très propre et fonctionnelle. Travaux très bruyant devant l’hôtel.

Friends_and_family Family

10/10

Exceptional

27 Jan 2026

Warren

Clean room - good appliances
Close to metro & shopping

10/10

Exceptional

25 Jan 2026

Kristin

Great neighborhood! Right next to Montmartre cemetery. Perfect site if you need to accommodate a group of four. The two kids slept comfortably on separate twin beds in a fold out couch. Very friendly helpful staff, we took advantage of the buffet breakfast each morning as we were traveling with kids as it was the easiest, but they had many good choices. About 5 minute walk to convenient metro. Lots of dining options nearby. Would love to stay again and highly recommend, especially for families.

Friends_and_family Family

8/10

Excellent

25 Jan 2026

Edelman

Ok experience

Leisure Partner

10/10

Exceptional

20 Jan 2026

Avinash

Room was excellent. Staff was beyond brilliant. Kind. Helpful. Pleasant. All room amenities especially the bed was super. Shower and hot water was average but no complaints. Absolutely well located close to metro and bus stops. Don’t think twice about living here.

Leisure Family

8/10

Excellent

18 Jan 2026

Justin

The hotel is central located providing two metro stops within a 5 minute walk, multiple souvenir shops and great restaurants. Only con is the bathroom could use some updating. Overall, this hotel is a solid choice and would definitely stay again.

Leisure Partner

10/10

Exceptional

18 Jan 2026

David

Easy to find and check in , we arrived early and was still granted early entry into our apartment.

Staff were attentive

Breakfast was perfect for the value.

Recommended for a budget trip

Leisure Partner

8/10

Excellent

17 Jan 2026

Lordmarie

Very clean room. Amazing location. The only problem is the sink stopper, it was stuck so we couldnt use the sink in the bathroom. good thing is they have kitchen sink. No bin in the toilet.

Partner

8/10

Excellent

14 Jan 2026

Gina

Room was clean but very small and not updated. Location was perfect right in the middle of the city. Staff was friendly and I felt very safe in this location

Leisure Partner

10/10

Exceptional

12 Jan 2026

Edward

I absolutely loved my accommodations at the Citadines! The room had a beautiful view to Sacre coeur and was spacious and clean. The tub was so soothing to soak in after being out in the cold. We were walking distance to many sights, and we would return to this great place and recommend it to others. It’s a gem of a place. Thank you!!

Leisure Partner

10/10

Exceptional

09 Jan 2026

AVELINA

Yes!! Everything was great!!

Leisure

8/10

Excellent

08 Jan 2026

Robert

The room was clean however some things in the room needed to be fixed. The fan in the bathroom had no switch so it was on day and night and was a bit loud. When asked for it to be fixed, they did that, but only lasted one day. The closet doors were broken and could not be closed all the way. The television had a bad connection in the back, so every channel was slightly pixelated, and the sound kept going in and out.

Self

8/10

Excellent

07 Jan 2026

Leonid

It is a nice and quiet property near Monmartre cemetery. Great location for transportation and great city walks. The staff at the reception is extremely courteous and friendly. I didn’t eat breakfast because I am a celiac and I needed a kitchenette to cook my own meals. This was another reason I chose to stay at Citadines Monmartre.

6/10

Pleasant

07 Jan 2026

Clare Louise

The hotel itself is perfectly placed and the staff are very professional and helpful. Our room was on 6th floor so away from any road noise. The bathroom was a little tired but perfectly useable. The room also has a kitchenette so handy to make a cuppa.
My only negative is the room walls/ceiling are so thin/not sound proofed. For all three nights I was woken up around 2am by someone returning above us and could hear chairs scraping on the floor and even the people talking.
I did ask for some earplugs which they supplied and they did offer to change our room, but I feared it would be the same in any other room. So if you are a heavy sleeper this is a great hotel for you as it’s located well and feels very safe, if like me you do wake easily it’s not ideal.

Leisure Partner

10/10

Exceptional

06 Jan 2026

Madalyn

Very nice

4/10

Poor

05 Jan 2026

Pennie Lee

Just because there is a kitchenette they consider it an apartment and do not clean until you leave. It was extremely noisy because our room was near the metal staircase to the rooftop. They claim the rooms our soundproof. They are not in the least. They did however change our room upon request. The location is excellent however. Close to all kinds of cafes and nightlife.

Leisure Partner

10/10

Exceptional

04 Jan 2026

Mariana

Great location, spacious, clean room, well equipped kitchenette. Comfortable beds. Friendly and helpful staff. Will definitely stay here again.

Leisure Partner

6/10

Pleasant

02 Jan 2026

Ali

That is a good place but we had room in seven floors and so much noise from the roof top in our room

2/10

Poor

01 Jan 2026

Sang Hwa

We did not enjoy our stay at this property because the room was not very clean, the room was too cold, cold air was coming in from the window, and there was an unpleasant smell.

Leisure Family

10/10

Exceptional

14 Dec 2025

Valerie

Everything was super ! Great service
Well placed / near everything
Very pleasant ;)

Partner

8/10

Excellent

10 Dec 2025

Shawn

Great location close to metro and walkable to attractions
Staff friendly and helpful
Clean rooms with a little kitchen
Breakfast was $15 euro but we found lots to eataround
Overall great stay

Partner

8/10

Excellent

07 Dec 2025

Omar

Staff was friendly. Room was clean, well equipped and comfortable. Would be nice if they offered a bottle of water at checkin.

Leisure Friends

10/10

Exceptional

07 Dec 2025

Sarah

Room was perfect for an overnight stay. We had a studio and the only random thing was the toilet was separate to the bathroom but there was no sink in the toilet. Staff were friendly and helpful. We would definitely choose to stay here again. The location was perfect for us on a quiet street.

10/10

Exceptional

05 Dec 2025

Jennifer

Location was excellent, staff helpful and pleasant.

Leisure Family

8/10

Excellent

24 Nov 2025

Qing Biao

Clean room

8/10

Excellent

18 Nov 2025

Diane

The staff was really nice and helpful. The location is great. Quality vs. price was excellent.

Leisure

10/10

Exceptional

15 Nov 2025

Sarah

The rooms were so well equipped, they have thought of everything. The sofa bed in the living room has a proper mattress and is very comfortable. Staff and amenities great! Free tea/coffee from the breakfast room each morning even if you aren't paying for breakfast which is a lovely touch. Location perfect, metro close, some beautiful places to eat and the famous moulin rouge just around the corner. Travelled with my mum and my two daughters ages 18 and 21. Best city break! Thank you

Leisure Family

6/10

Pleasant

26 Oct 2025

david

It was good for the ammount paid

10/10

Exceptional

15 Oct 2025

Mercedes I

Very well! Thank you!

Leisure

10/10

Exceptional

06 Oct 2025

Mohammad

Love the hotel , staff were nice specially FATIMA she was super nice and helpful and the rest of the staff
Area is so great , walking to local restaurants, bars , shops , easy access to multiple metro stations

2/10

Poor

01 Oct 2025

Marie Anne Elodie

Disappointing stay at CMP

I'm extremely disappointed with my recent stay at Citadines Montmartre Paris. The experience was marred by several issues that made me regret my choice.

Firstly, for me the atmosphere in the hotel was not welcoming. The night before I checkout they were young people smoking pot sitting outside in front of the hotel, stinking up the whole entrance. The smell was disgusting. The attendant had the opportunity to see them and also smell it when the door open, nothing was done.

2nd, I twisted my foot while picking up food on St Denis Friday night. When I came back around midnight I was in excruciating pain and called the front desk for some ice, but the attendant (a guy) told me the ice machine was locked and he couldn't provide any assistance even though I told him it was an emergency. Did not even care to ask me what emergency.

3rd, another incident occurred when I asked for some salt and pepper to cook eggs. To my surprise the front desk attendant (a woman) refused to help, citing that the storage was locked and she couldn't provide them (after 2 or 3 hrs when we went down for towels she gave it in a cup stating her manager okay it, (by that time we had already gone out to buy it).

Also their attitudes, service were not that great. Given these experiences and others, I wouldn't recommend Citadines Montmartre Paris. It seems they cater to a specific clientele, but for me, us, the service and amenities were horrible Not worth the stay and money.

Leisure Family