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8.6/10Excellent555 Reviews
Cleanliness9.0/10 9.0
Service8.8/10 8.8
Comfort8.6/10 8.6
Condition8.4/10 8.4
Location8.6/10 8.6
Neighborhood9.4/10 9.4
Value7.6/10 7.6
Amenities8.8/10 8.8
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About the Swan Grasmere
The Swan, a 300-year-old inn featured in Wordsworth's poem 'The Waggoner, ' offers stylish bedrooms with modern amenities, including modem connections. Many rooms boast views of the surrounding fells.
Relax in the comfortable lounges, one of which features one of Wordsworth's chairs, after a day exploring beautiful Grasmere and the Lake District. The Waggoners Restaurant is renowned for its fine cuisine, while less formal meals can be enjoyed in the bar or Cygnet lounge.
Please note that all rooms are non-smoking; smoking is permitted only in public areas. The property does not have a lift; for accessibility information, please contact the hotel.
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Located in Ambleside, The Swan at Grasmere - The Inn Collection group is in a rural location, within a 5-minute drive of Wordsworth Museum and Dove Cottage. This hotel is 6.1 mi (9.8 km) from Lake Windermere and 6.7 mi (10.7 km) from Brockhole - the Lake District Visitor Centre.
Make yourself at home in one of the 46 guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Featured amenities include luggage storage and a safe deposit box at the front desk. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Entertainment
Non-smoking
Check-in and check-out
Check-in from
3:00 PM
Check-in until
11:00 PM
Check-out until
10:30 AM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
LGBTQIA+ friendly
Professional property host/manager
Pets allowed
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
The front desk is open daily from 7:30 AM - 11:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher
-
Minimal age
18
-
Optional fees
- Fee for English breakfast: approximately GBP 14.50 per person
- Pet fee: GBP 15 per pet, per night
- Service animals are exempt from fees
- Early check-in fee: GBP 25 (subject to availability)
- Late check-out fee: GBP 25 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Nearby attractions
The Herdy Shop
0.8 km / 0.5 mi
Grasmere Showground
1.1 km / 0.7 mi
Helm Crag
1.1 km / 0.7 mi
St Oswald's Church
1.1 km / 0.7 mi
Cocoa Hearts
1.2 km / 0.7 mi
Wordsworth Museum
1.3 km / 0.8 mi
Grasmere
1.3 km / 0.8 mi
Dove Cottage
1.4 km / 0.9 mi
Alcock Tarn
1.9 km / 1.2 mi
Easdale Tarn
1.9 km / 1.2 mi
Rydal Water
2.7 km / 1.7 mi
Allan Bank
3.7 km / 2.3 mi
Rydal Hall Labyrinth
4.3 km / 2.7 mi
Rydal Mount
4.4 km / 2.7 mi
Thirlmere
5.3 km / 3.3 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of most recent renovation: 1995
- Number of floors (main building): 2
- hotel
- American Express
- EC
- JCB
- Diners Club
- MasterCard
- Visa
- Maestro
- City centre
- Car park
Show 17 more facilities & services
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Room serviceExtra charge
- Laundry serviceExtra charge
- Air conditioning in public areas
- Hotel safe
- Garden
- Terrace
- Luggage room
- Bar
- Restaurant
- Meeting room
- Deposit on arrival
- Identification card at arrival
- Non-smoking establishment
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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DOUBLE EXECUTIVEDOUBLE • EXECUTIVE • 1 Bedroom • 21 m²DBL.EJ
Room overview
Non-smoking room- Room size
- 21 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room amenities
- Radio
- Direct dial telephone
- Hairdryer
- Bathroom
- Minibar
- Tea and coffee making facilities
- Ironing set
- Wheelchair-accessible
Show all 13 amenities
- Wi-fi
- Wake-up service
- Cot on demand
- Trouser press
- Satellite TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitythe Swan Grasmere
DOUBLE EXECUTIVE
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 21 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.EJ
Room amenities
- Radio
- Direct dial telephone
- Hairdryer
- Bathroom
- Minibar
- Tea and coffee making facilities
- Ironing set
- Wheelchair-accessible
- Wi-fi
- Wake-up service
- Cot on demand
- Trouser press
- Satellite TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin EXECUTIVEDouble or Twin • EXECUTIVE • 1 Bedroom • 21 m²DBT.EJ
Room overview
Non-smoking room- Room size
- 21 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- Double or Twin
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room amenities
- Trouser press
- Wi-fi
- Wake-up service
- Cot on demand
- Bathroom
- Hairdryer
- Direct dial telephone
- Radio
Show all 13 amenities
- Wheelchair-accessible
- Ironing set
- Tea and coffee making facilities
- Minibar
- Satellite TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitythe Swan Grasmere
Double or Twin EXECUTIVE
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 21 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- Double or Twin
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: DBT.EJ
Room amenities
- Trouser press
- Wi-fi
- Wake-up service
- Cot on demand
- Bathroom
- Hairdryer
- Direct dial telephone
- Radio
- Wheelchair-accessible
- Ironing set
- Tea and coffee making facilities
- Minibar
- Satellite TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN CLASSICTWIN • CLASSIC • 1 Bedroom • 21 m²TWN.AS
Room overview
Non-smoking room- Room size
- 21 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Room amenities
- Trouser press
- Cot on demand
- Wake-up service
- Wi-fi
- Ironing set
- Tea and coffee making facilities
- Minibar
- Radio
Show all 12 amenities
- Direct dial telephone
- Hairdryer
- Bathroom: 1
- Satellite TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitythe Swan Grasmere
TWIN CLASSIC
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 21 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Room code: TWN.AS
Room amenities
- Trouser press
- Cot on demand
- Wake-up service
- Wi-fi
- Ironing set
- Tea and coffee making facilities
- Minibar
- Radio
- Direct dial telephone
- Hairdryer
- Bathroom: 1
- Satellite TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE CLASSICDOUBLE • CLASSIC • 1 Bedroom • 15 m²DBL.AS
Room overview
Non-smoking room- Room size
- 15 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathroom: 1
- Hairdryer
- Direct dial telephone
- Radio
- Minibar
- Tea and coffee making facilities
- Ironing set
- Wi-fi
Show all 12 amenities
- Wake-up service
- Cot on demand
- Trouser press
- Satellite TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitythe Swan Grasmere
DOUBLE CLASSIC
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 15 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Room code: DBL.AS
Room amenities
- Bathroom: 1
- Hairdryer
- Direct dial telephone
- Radio
- Minibar
- Tea and coffee making facilities
- Ironing set
- Wi-fi
- Wake-up service
- Cot on demand
- Trouser press
- Satellite TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about the Swan Grasmere
100
reviews shown
Mrs Barbara
Great place to stay with good food and friendly staff.
Easy walking into Grasmere and ideal for catching local buses
Easy walking into Grasmere and ideal for catching local buses
Heather
Loved everything about our stay except that the bathroom was very small - hard to even dry off after a shower -- the space in the room was so tight. Parking was also challenging. Otherwise, lovely place with very pleasant staff. We were there during a heat wave, and a very nice staff person rounded up a fan for us. We were comfortable with the fan blowing on us all night (there is no AC but we didn't mind). The breakfast was excellent, including the vegetarian full English. Lovely outdoor seating area. Easy walk to the center of the village. I would definitely stay there again.
D
Excellent place. We stayed in room 40 in the annexe for families. It has a big and comfortable main bed and bunk beds for kids. Clean and airy, very large room for family with great size bathroom. Pub food was excellent we had the chicken for dinner with wine all good, and sticky toffee pudding was generous size two could share. Overall a great place and convenient close to grasmere, Ambleside and the zip World. Great stay very pleased.
Ayse Dilan
Very clean and friendly. Lovely garden.
Mike
Nice clean room, a nice place to be. Bar and restaurant also nice places, service good and staff friendly, helpful and smiley!
michael
Lovely pub/hotel on outskirts of Grasmere. Ideally situated for plentiful local walks and exploring. Good choice and quality of food.
Martin
Very friendly staff and excellent breakfast.
Sheila
Very friendly well organised and efficient staff.
Nice comfortable stay.
The food was lovely and a great choice.
Just needed a winter weight duvet on the bed! No spare blankets in room.
Arlene
Lovely friendly staff. Our room was such a long walk from Reception up and down stairs and with bags was a challenge. No offer of help. Really let down by the standard of breakfast. We ordered a hot breakfast and when it arrived it had obviously been sitting around as the poached eggs were completely cold as was the toast. Such a shame.
Jackie
Staff were great, very helpful and accommodating
Lynne
Great room, service excellent
Dorothy Ann
Friendly atmosphere
John
What a wonderful place to stay. Top notch staff and great food too! 100% recommend...
Madeline
It,was a very nice stay. Efficient and friendly staff.
Anthony
I booked a Superior double for my wedding anniversary, ended up with a Classic double and I wasn’t informed prior to my visit they’d changed our room, I didn’t even get the difference paid back to me.
Sarah
Quiet and spacious room. Quite dark and no views but comfortable. Plenty of dining options.
Janet
The Breakfast choice was excellent and the quality of food served was delicious.
Michelle
Hotel was wonderful. Room comfortable. Staff in hotel were all excellent. Food was fabulous
Johanna
Beautiful area and wonderful place to stay. Staff was great and so was our room
Amanda
Close to all facilities but quiet, beautiful views an great location food good but did wait along time for it.staff really friendly had a real homely feel to it .
Melanie
Breakfast could have been warmer.. Toaster not great.
Pet friendly.Rooms quite a walk but got used to it.
Not sure how older people went on sone regularly lost.
Rooms clean, felt secure but on out last night extremely noisy at 2 am! Unsure why as wasn’t about to investigate. Should have been picked up somehow by staff.
Overall a good stay. Location fab and ground perfect for pooch walking fist think and last thing at night 👍
Pet friendly.Rooms quite a walk but got used to it.
Not sure how older people went on sone regularly lost.
Rooms clean, felt secure but on out last night extremely noisy at 2 am! Unsure why as wasn’t about to investigate. Should have been picked up somehow by staff.
Overall a good stay. Location fab and ground perfect for pooch walking fist think and last thing at night 👍
Justin
Loved our stay good food good ambiance
Ashlee
Perfect location and beautiful setting. The pub was lovely and it was a great spot to hike from. We didn’t use our car during our stay. You could order off the menu for breakfast which was great. We would definitely stay here again
Megan
Lovely inn. Beautiful setting. Room was spacious but bathroom a little small in our room 36. Overall our stay was very good & food & breakfast options really good. Very friendly staff 😀
Sonali
Cons: Non responsive to messages. We requested for an early check in- no response. We asked up to make up twin beds in one of our rooms, no response.
Check in was also not the smoothest. We were just handed the keys and left to find our own rooms in a maze of a hotel. Would be nice if they had a dedicated check in desk and help with luggage etc and advise on where to park and how to access your room.
Pros: The hotel was lovely and rooms were comfortable. Location was idyllic as well, surrounded by hills and farms and easy walk to Grasmere Village.
Staff in the dining rooms/ bar was great as well.
Check in was also not the smoothest. We were just handed the keys and left to find our own rooms in a maze of a hotel. Would be nice if they had a dedicated check in desk and help with luggage etc and advise on where to park and how to access your room.
Pros: The hotel was lovely and rooms were comfortable. Location was idyllic as well, surrounded by hills and farms and easy walk to Grasmere Village.
Staff in the dining rooms/ bar was great as well.
Matthew
Nice hotel, but expensive.
Hotel was lovely. Room was perfect for a young family of 4, unfortunately the window in our room didn’t open which meant it did get quite warm on the evening and throughout the night. We found food and drink to be very expensive and would expect much better quality given the location and the price. Breakfast was great.
Scores on the doors 3.5-4/5.
Scores on the doors 3.5-4/5.
Angela
Lovely stay
Hotel as described. 10 minutes walk into Grasmere. Free parking, although I doubt enough if hotel at capacity. Bus stop outside. Breakfast was nice & plenty of options. We had dinner one evening and it was good & good value.
Dog friendly, in fact Luna felt bery welcome!
We decline one days room clean in exchange for a couple of free drinks, that was a nice idea and encoraged reuse of towels etc
All in all great stay
Dog friendly, in fact Luna felt bery welcome!
We decline one days room clean in exchange for a couple of free drinks, that was a nice idea and encoraged reuse of towels etc
All in all great stay
Susan
Food and atmosphere in the.pub was good. Room was very hot, 0nly a small window so very little air. Beds and pillows very uncomfortable. Room difficult to find and not much help from colleague I asked.
So Man
Great food, nice room, perfect choice for hikers
Lovely hotel, great food. Convenient location for hiking.
Friendly stuff, definitely will come back.
Really enjoy dinner and breakfast at restaurant.
Friendly stuff, definitely will come back.
Really enjoy dinner and breakfast at restaurant.
Alan
Friendly staff, no fuss, great pub grub and lovely clean and comfortable room. Good value.
john
Convenient, clean, friendly and Great service.
Tess
Gorgeous hotel in the most stunning location. The staff were so freindly and helpful and the breakfast was also great.
jayne
I loved the location of this beautiful Inn. I got a warm welcome from the team and enoyed a delicious sunday roast while waiting for my room.
Room 10 has a terrible view and noise from the aircon. It is spacious and nicely decorated with a large shower room.
There is free parking, wifi and good facilities in the room. Breakfast is lovely and there is a wonderful beer garden
Room 10 has a terrible view and noise from the aircon. It is spacious and nicely decorated with a large shower room.
There is free parking, wifi and good facilities in the room. Breakfast is lovely and there is a wonderful beer garden
Diane
Excellent, highly recommended.
Jeff
Great location for Grasmere and to get to several Wainwright’s and good hikes. Staff were fantastic and everything was spot on and made a very pleasant and relaxing stay!
Natalie
Superb breakfast options, perfect for coast to coast walkers
KATIE
When can I come back!
Amazing stay! Clean and with some history too. Excellent location to all places we visited. Staff were really helpful when needed & pleasant. Food was a bit out of our budget but we did eat here & you can see why the quality of food was impeccable. When can we come back?
Tracey
Business Trip
I was here for work, it was a great base. Wifi was excellent. Service was good. Food was great. Would definitely stay here again.
Verified traveler
Lovely stay at the Swan
Very enjoyable stay. Our room was nice & big and the bathroom was spotless. Comfy bed but would have liked a softer pillow. Very friendly, helpful staff.
Stephanie
Fantastic one night stopover
Visit the lakes regularly, normally stopping in a holiday cottage however as we were only visiting for one night booked the Swan at Grasmere and so glad we did. Staff were very friendly and accommodating, room (budget room for £85 B&B) was perfect and large and think was only a budget room as it didn’t have much of a view.
We ate out at the Yan Bistro up the road as we’ve been wanting to go there for some time (which I can highly recommend) so can’t comment on the food at the Swan but what we saw being taken to tables looked very nice.
Breakfast was great with a lot of choice and cooked to order.
Will definitely be staying again and will bring our dog next time as it’s very dog friendly!
We ate out at the Yan Bistro up the road as we’ve been wanting to go there for some time (which I can highly recommend) so can’t comment on the food at the Swan but what we saw being taken to tables looked very nice.
Breakfast was great with a lot of choice and cooked to order.
Will definitely be staying again and will bring our dog next time as it’s very dog friendly!
Marc
Location is fabulous.
Fabulous location, 5 minute walk from centre of Grasmere. Great rooms but bed and pillows very firm only downside. Some people may prefer that. Pub itself has a great menu and beer selection, plus a fabulous breakfast. Great value for money. Public transport all over local area from bus stop outside front door.
Joshua
Everything about the stay was great, but was disappointed upon arrival to find that the room hadn’t been made whatsoever. Meaning waiting for a new room and the early checkout reduced our overall time there. If it wasn’t for this issue. It would of been overall perfect stay
Robert
Good accommodation with great facilities in an amazing location.
Michael
Perfect little getaway
Was made to feel very friendly for start to finish. The room was lovely, spacious and clean. I mean very clean. The bathroom was spotless.
Location is good, just outside Grassmere and the food was great.
Will definitely stay with this hotel group again.
Location is good, just outside Grassmere and the food was great.
Will definitely stay with this hotel group again.
Matthew
Lovely hotel, staff brilliant & good food, the breakfast was excellent. We are not dog owners & liked the fact dog friendly areas are cleared designated & kept well away from the breakfast & bar areas!
Tamara
Not worth the money, will be avoiding this chain
Once again really not happy with this hotel chain, had a bad experience before in Whitby and had the same experience now :( the room was like a motel room in a parking lot and extortionate price for what it was. Will be avoiding this chain in future. Staff were also rude at times and were all sat round socialising at one point when people were waiting at the bar to be severed. Not great
Julie
Lovely room ,clean great food.
Anne
Lovely stay!
We had a lovely stay. Our room was very comfortable, the food was excellent as were the staff
Michael
Hotter than the jobs of hell!!!
I booked this hotel in the langdale valley as a surprise stay for me and my partner. We checked in around 4pm. On arrival the host told us they had a problem with the room the radiator would not switch off and had been like this for a couple of weeks.
We entered the room it was hotter than the hobs of hell !!
We were told to open the windows and give it half an hour. Which we did but made no difference. Even the host said he could not sleep in that room ? He told us they were fully booked and no other rooms were available. I resorted to finding another hotel in Grassmere called the Swan who found us a room and made it ready for us at an hours notice.
My issues with this hotel are…
1 why were we not made aware of the problem with the room “BEFORE “ check in ??
2 No effort was made to find a local Hotel alternative?
3 The host couldn’t give or authorise a refund on the day . Told us we would receive a call the next day .
4 We didn’t get a call back from the Hotel.
5 We had to call 3 x times left messages asking them to call back which they didn’t . In fact I got through at the 4th attempt.
6 I got no apologies for the state of the room and poor communication. Just told to call Hotels.com for refund.
7 There was no attempt to redeem the situation like offering a discount on another stay etc.
My advise to anyone wanting to book this hotel is DON’T !!
We entered the room it was hotter than the hobs of hell !!
We were told to open the windows and give it half an hour. Which we did but made no difference. Even the host said he could not sleep in that room ? He told us they were fully booked and no other rooms were available. I resorted to finding another hotel in Grassmere called the Swan who found us a room and made it ready for us at an hours notice.
My issues with this hotel are…
1 why were we not made aware of the problem with the room “BEFORE “ check in ??
2 No effort was made to find a local Hotel alternative?
3 The host couldn’t give or authorise a refund on the day . Told us we would receive a call the next day .
4 We didn’t get a call back from the Hotel.
5 We had to call 3 x times left messages asking them to call back which they didn’t . In fact I got through at the 4th attempt.
6 I got no apologies for the state of the room and poor communication. Just told to call Hotels.com for refund.
7 There was no attempt to redeem the situation like offering a discount on another stay etc.
My advise to anyone wanting to book this hotel is DON’T !!
Hugo
Great stay
Comfortable, cosy and great value. Breakfast was delicious.
Paul
I travel a lot for work and stay hotels 2-3 times a week, when I say this hotel is clean I mean immaculately clean. The rooms are spacious and comfy, the staff are incredible but the food in the restaurant was simply stunning. Say hello to Nellie and Nigel and of course Parker the dog.
David
A great short break.
We had a 2 night stay in December.
Staff were very friendly and helpful. Room was large and comfortable.
Food was great and portions generous.
Free parking and WiFi were welcome.
Hope to visit again soon.
Staff were very friendly and helpful. Room was large and comfortable.
Food was great and portions generous.
Free parking and WiFi were welcome.
Hope to visit again soon.
Mary Jo
Absolutely no allowance for early check-in. Common areas are lovely and cozy. Great and plentiful breakfast options. We had a long haul to our room lugging suitcases up and down many sets of stairs.
ALISON MAY
A very comfortable room
Michael
Comfort and convenience without braking the bank.
Great short stop for an overnight stay. Welcoming chatty staff, lovely food and clean spacious rooms. Great atmosphere and perfect location for Grasmere village. I'll certainly be going back.
Joseph
Friendly staff, great breakfast, great evening meal. Would definitely reccomend stopping at The Swan.
Verified traveler
Not up to standard
I really dont like doing this, but we decided that we wouldnt return to the Swann. We have stayed here for years and now it has changed hands and there were quite a few things that we all agreed wasnt up to standard.
Neal
Location was perfect for us.
Staff absolutey brilliant.
Very dog friendly.
Superb outside space.
Food excellent choice and great quality very well cooked.
Only negative was our bathroom which for the larger gentleman was a little small, but clean and well appointed
Staff absolutey brilliant.
Very dog friendly.
Superb outside space.
Food excellent choice and great quality very well cooked.
Only negative was our bathroom which for the larger gentleman was a little small, but clean and well appointed
Shannon
My family enjoyed a wonderful stay at The Swan. We stayed in a spacious family room that comfortably accommodated us and our two children (bunk beds were a hit!) The room was spotless, comfortable and inviting. The restaurant included kid-friendly options, and everything was delicious. Our only regret is that we couldn't stay longer to enjoy the beautiful setting and garden.
Be sure to check out the public footpath off the lane above the hotel!
Be sure to check out the public footpath off the lane above the hotel!
Anne
Excellent stay at The Swan.
Staff were friendly, competent and nothing was too much trouble for them.
Only one issue- my TV didn’t work properly and I was unable to access many channels. Normally this would not be an issue as I rarely watch it whilst away., but I missed a lot of the Olympics which I would have liked to see. The staff did their best but were unable to solve the problem.
This didn’t impact on my stay however, and I look forward to returning as soon as possible.
Thanks to everyone x
Staff were friendly, competent and nothing was too much trouble for them.
Only one issue- my TV didn’t work properly and I was unable to access many channels. Normally this would not be an issue as I rarely watch it whilst away., but I missed a lot of the Olympics which I would have liked to see. The staff did their best but were unable to solve the problem.
This didn’t impact on my stay however, and I look forward to returning as soon as possible.
Thanks to everyone x
Leigh
Extraordinary customer service
Lovely old inn, recently renovated with lively restaurant, outdoor garden, and a very welcoming atmosphere. The customer service is extraordinary!
We were waylaid by a flat tire with no support from the rental agency. The innkeepers were incredibly generous with their time, helping us get back on the road, and also showing us what makes Cumbria a special community. We will never forget our time there!
We were waylaid by a flat tire with no support from the rental agency. The innkeepers were incredibly generous with their time, helping us get back on the road, and also showing us what makes Cumbria a special community. We will never forget our time there!
Neil
Excellent stay. Great staff, food, drink, surroundings! Just bas pillows! 😩
Paul
Lovely situation staff attentive when available but under resourced which meant people were waiting at peak times.
Recommended.
Recommended.
M.
Ir was okay
Victoria
Great spot, good choice of food friendly staff
Mark
Poor value poor service
Staff appeared completely diss interested in guests. Breakfast very poor quality
Becky
Wonderful inn, good restaurant and bar, within walking distance to Grasmere. Beautifully decorated, large rooms!
Greg
Great view, great staff, great stay.
The hotel is in a beautiful location, the rooms were clean and spacious.
The restaurant served great food and the staff were brilliant.
Highly recommended and the view from the room way amazing.
The restaurant served great food and the staff were brilliant.
Highly recommended and the view from the room way amazing.
Verified traveler
Sadly disappointing
Was in the Swan at Grassmere for a family birthday group booking. Was disappointed to see that the option of a deal of staying 2 nights with free dinner on the first night wasn’t offered through Hotels.com as it was offered at the Swan Hotel.
Our rooms weren’t cleaned, bins not emptied or tea/coffee replenished during the stay and when I queried this the duty manager said that they should have been done but they must’ve been short staffed and gave me towels etc to do it myself. Food isn’t cheap and I ordered mussels in a sauce that was full of broken shells and what I would call barnacles still attached to the shells which were falling off into the sauce. It was sent back to the kitchen and replaced with a fresh dish of mussels which were clean and much better than the first time. Staff were pleasant enough but told us that it was more of a pub with rooms than a hotel. Some of my family had been at the Swan some years ago and loved it - but unfortunately none of us will be returning.
Our rooms weren’t cleaned, bins not emptied or tea/coffee replenished during the stay and when I queried this the duty manager said that they should have been done but they must’ve been short staffed and gave me towels etc to do it myself. Food isn’t cheap and I ordered mussels in a sauce that was full of broken shells and what I would call barnacles still attached to the shells which were falling off into the sauce. It was sent back to the kitchen and replaced with a fresh dish of mussels which were clean and much better than the first time. Staff were pleasant enough but told us that it was more of a pub with rooms than a hotel. Some of my family had been at the Swan some years ago and loved it - but unfortunately none of us will be returning.
Mary
Excellent hotel
Lovely hotel staff were excellent very helpful. Meals in restaurant and breakfast very good. Nice large room will stay again when next in area. Iur German friends loved the hotel
Jeanne
Beautiful property with lots of character. Lots of neat nooks and crannies. Beautiful grounds. Nice restaurant.
Andrew
The staff was attentive and welcoming. This is a warm, rustic hotel nestled in one of the most beautiful corners of the world that you will ever find.
Hugh
Overnight Stay
Very good service. Room was spotless and breakfast tasty.
Amanda
Lovely garden at the rear, rooms a good size and everywhere clean. Staff very friendly and the food was great and a good selection. Dog friendly and no issues. Will definitely be going back. Also 5 min stroll into Grassmere village so a perfect location.
John
Very well kept and looked after.
Food was great too.
Food was great too.
Susan
Excellent accommodation, variable food.
The Swan at Grasmere was very welcoming, well kept and comfortable with friendly accommodating staff. The breakfast was lovely however we did feel the evening meal was their weakest aspect. The restaurant is lovely but one of our meals had over cooked chips and my husband’s meal was supposed to be pie of the week (beef) but was a surprise when he cut into it and got chicken! The staff quickly addressed this and brought a whole new meal. We did feel the cost of food and drinks was expensive but talking with other walkers staying in other establishments this seems to be the case in Grasmere itself.
Our room (41) was very comfortable albeit immediately off the second car park. We didn’t notice any noise and whilst the view was not anything to rave over our room was very pleasant, comfortable and warm. Overall a pleasant relaxing stay.
Our room (41) was very comfortable albeit immediately off the second car park. We didn’t notice any noise and whilst the view was not anything to rave over our room was very pleasant, comfortable and warm. Overall a pleasant relaxing stay.
Robert
The location is great, just outside the village of Grasmere. The gardens were lovely and we had a family gathering there.
Our room was a bit small for the two of us and we had to carry suitcases up the stairs. The service was good and the staff was friendly, however it took us two days to get some room maintenance even after reporting each day.
The meals were quite good but the special last night of a stir fry with duck was not. Sadly the duck was over cooked; breakfast were okay although they mixed up the servings. Fortunately we caught the problem before my husband ate something that would have caused a serious reaction.
It was very busy so perhaps the staff was overwhelmed.
Our room was a bit small for the two of us and we had to carry suitcases up the stairs. The service was good and the staff was friendly, however it took us two days to get some room maintenance even after reporting each day.
The meals were quite good but the special last night of a stir fry with duck was not. Sadly the duck was over cooked; breakfast were okay although they mixed up the servings. Fortunately we caught the problem before my husband ate something that would have caused a serious reaction.
It was very busy so perhaps the staff was overwhelmed.
Sarah
Hiking Break
Had a lovely stay at the Swan at Grasmere. Staff were all really nice and the room was great. The shower was also really good. Couldn't fault it and the weather was amazing. We would definitely recommend The Swan. The Bus stops right outside as well which was really handy. We didn't need to use the car all weekend.
Tinker
Had trouble with trains. They accommodated us.
Mark
Proper old fashioned country pub, very nice comfortable rooms food quality was excellent and the staff very friendly. Good location easy to get to other places and grassmere is an easy walk. Overall couldn’t fault it.
Tracy
We had a really lovely three nights at The Swan. The staff were great, the food tremendous and we had a cracking room with with a view out to the hills.
Highly recommended, we will return!
Thank you
Highly recommended, we will return!
Thank you
Lucy
A disappointing stay
Unfortunately we had a very disappointing stay at The Swan.
Firstly, I booked this as it shows on Hotels.com as four star but it is in fact 3 star. I would not usually chose to stay in 3 star accommodation as experience tells me it's usually hit and miss. This was miss.
We stayed 2 nights, on the first night we stayed in room 16, our room had an issue with the drains in the bathroom. It smelt of sewerage after we took showers. This was so bad by morning that we couldn't clean our teeth in there.
After housekeeping confirming it smelt we were told we could move rooms and it would be available later that day.
Our night in room 5 made us wish we were back in the room that smelt of sewerage. Firstly it was an adjoining room so we could hear the next room clearly, not good for a family room as we were trying to get our daughter to sleep while she could hear the voices of strangers. Secondly, it was at the top of the stairs from the bar with a three inch gap under the door. We had to wait for everyone to return to their rooms after the bar closed and our neighbour to go to bed before we could sleep. Thirdly, it was on the main road and the internal double glazing by the children's bed was broken so it was noisy. Then it got worse...at 2:30am we were woken by banging above us and someone walking round continuously for over an hour while on the phone. This was in the staff sleeping area.
The building is very old and creaky so we could hear everything unfortunately.
Firstly, I booked this as it shows on Hotels.com as four star but it is in fact 3 star. I would not usually chose to stay in 3 star accommodation as experience tells me it's usually hit and miss. This was miss.
We stayed 2 nights, on the first night we stayed in room 16, our room had an issue with the drains in the bathroom. It smelt of sewerage after we took showers. This was so bad by morning that we couldn't clean our teeth in there.
After housekeeping confirming it smelt we were told we could move rooms and it would be available later that day.
Our night in room 5 made us wish we were back in the room that smelt of sewerage. Firstly it was an adjoining room so we could hear the next room clearly, not good for a family room as we were trying to get our daughter to sleep while she could hear the voices of strangers. Secondly, it was at the top of the stairs from the bar with a three inch gap under the door. We had to wait for everyone to return to their rooms after the bar closed and our neighbour to go to bed before we could sleep. Thirdly, it was on the main road and the internal double glazing by the children's bed was broken so it was noisy. Then it got worse...at 2:30am we were woken by banging above us and someone walking round continuously for over an hour while on the phone. This was in the staff sleeping area.
The building is very old and creaky so we could hear everything unfortunately.
Jill
Beautiful old building, nice staff and food.
Donald
Good location good staff and comfortable room
Steve
Pleasant stay in a beautiful setting
Can’t really fault the stay, it was only one night, friendly staff on arrival. Room was great and a comfy nights sleep. Breakfast was superb. Only little thing that may help in future is not having to get up and leave your table to order at the bar, I didn’t want to leave my food and go to the bar to order another drink would have been nice to have some table service. Other than that a nice stay and would stay again!
Kevin
Food was excellent but too many dogs allowed in the restaurant
JO
M
Verified traveler
Really enjoyed our stay at the Swan, will return at some point.
S
Perfect short break
The hotel was so convenient, a 10 minute stroll to Grasmere but the location was perfect, the best of both worlds. The satff, food and atmosphere added to the hotel stay, we cannot recommend them more!
Adrian
First Class Service
The Staff were excellent, very customer focused and were always approachable. Thoroughly enjoyed our visit and will return.
Gillian
Diamond wedding stay
We loved the refurbished bedroom very tastefully done &spacious
The food was very good
Staff friendly
Only complaint was nobody to help elderly people to get their suitcases upstairs
but apart from that we were very happy
The food was very good
Staff friendly
Only complaint was nobody to help elderly people to get their suitcases upstairs
but apart from that we were very happy
Neil
Very friendly and helpful staff
Christopher
Room really quiet and dark which supported in getting a good nights sleep. Food and drinks nice and reasonably priced.
Terry
Christmas bolt hole
Great well located hotel to explore the Lakes from. Recently renovated and attractive decoration throughout.
Busy Christmas period and staff worked really hard to keep everyone happy.
Great for dogs as well!
Busy Christmas period and staff worked really hard to keep everyone happy.
Great for dogs as well!
Leslie
Flawless! Can’t fault anything!
Amazing stay, that amazing we decided to extend our stay to another night! Can’t fault anything. Food is also great! Great dog friendly pub too. Will definitely recommend this place. We will sure be returning! Thank you
Bronwen
Food needs to improve, fantastic setting, brilliant staff, hotel upgraded to a high standard, the food let’s it down, especially the under cooked bacon & sausages at breakfast, & the greasy chips at dinner time.
Stephen
Fabulous.😊We’ll be back.
Maria
Staff were very helpful and pleasant
Philip R
The property was clean and very walkable. The entire area was absolutely beautiful. The room was large and clean.
Jake
Top spot in the lakes
Excellent, friendly and helpful staff, lovely clean room. Great location, just a fab hotel!
Location & surroundings
the Swan Grasmere
Keswick Road, Grasmere, United Kingdom
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the Swan Grasmere
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