Name: Low Wood Bay Resort & Spa
Address: Ambleside Road, Windermere, LA23 1LP, GB

8/10

Excellent

25 Jul 2026

Tawqeer

Great location
Very good staff. The Winander section has its own very helpful staff and breakfast with great views.
The room we had was a very spacious and well designed. My only comment was a shaving mirror would have been useful given the distance to the actual mirror.
The spa access for hotel Guests was somewhat more limited than expected and the outdoor areas were completely separate and require extra payment. What is left in the swimming pool area is a little bit more limited than similar properties in the area we have tried.

8/10

Excellent

23 Jul 2026

Paula

We stayed in Winander Club rooms at Low Wood Spa. We had a beautiful room with bath and wonderful view. The staff were great very helpful and friendly. Breakfast was great we had two fab meals in the restaurants the Smoke bay and W.

We had two Spa treatments and used the Spa facilities. The only unfortunate experience was that unless you book a day Spa for extra £70 per person you cannot use the Thermal Spa area which was fully booked the whole 4 days were there. Not sure why the use of the Thermal Spa is not available when you pay a premium for the Winander rooms. Other Spas with Thermal area (Eg Hoars Cros I have stayed before don't operate like this which was a shame.

2/10

Poor

19 Jul 2026

ryan

Hotel is very nice but website and booking very misleading.. photos and name suggests spa facilities available for all but hotel guests do not get use of the spa and is actually an addition (which we were totally unaware of). When trying to add the spa to the booking, we were told it was fully booked!!
The whole point of a spa resort is to be able to have a spa and relaxing day, if it was made more clear, we would have just booked a standard B&B which would have been a fraction of the cost!
We did mention this to staff, but they weren't interested and just got fobbed off.
Not welcoming at all, and not helpful or interested.. not be staying here again for sure!

Partner

8/10

Excellent

13 Jul 2026

Jennifer

The room was clean as always, stayed here a few times now. This time in the main hotel as we had our dog with us so had a pet friendly room and it was lovely.
My only issues around the hotel are the lack of air con in the room and in the W restaurant. I realise this current weather isn’t the norm, but a fan isn’t the greatest. The staff are always fab, and otherwise it was a nice stay. Room was spacious which helped when having our pet
Will possibly stay again in future

Partner

10/10

Exceptional

08 Jul 2026

Katherine

Absolutely loved our stay. The hotel is lovely, the spa is amazing, definitely worth booking in for the full spa 3 hours, the food is good but to be honest it’s the staff that make it. Such a lovely bunch!

Friends

10/10

Exceptional

23 Jun 2026

Jackie

Arrived and there was a lovely man who greeted us in our car. Pointed us in the right direction. Check in was quick & easy & staff lovely & welcoming.
Room was lovely. Bigger than we expected. Bed was so comfy!
Breakfast was delicious. All fresh & hot & lots of choice! Unfortunately we were unable to get in either of the restaurants as they were fully booked. Booking online before you go is a must!
Highly recommend & would definitely book again!

Partner

10/10

Exceptional

21 Jun 2026

Raman

Everything was great and fantastic. The spa was incredible, the staff were lovely, and the hotel’s environment and lake view were beautiful. The only problem was the hotel’s Wi-Fi—it was really weak.

8/10

Excellent

05 Jun 2026

Tanya

Last minute booking. Hotel is nice overlooking the lake with excellent spa.
Dinner was excellent. We stayed in room 3 on the ground floor. There was a musty smell walking down the corridor. The room was clean and spacious and overlooked the lake but a bit tired looking.
Most of the staff were very friendly but the girl that checked us in was so unhelpful. We had never stayed here before she just gave us the key and some gingerbread and said straight down the corridor room 3 turn left. Gave us no information on the facilities of the hotel. We did not know you could pay a surcharge and use the outdoor spa area. We didn’t know there were 3 restaurants. She just could have sold the hotel and its facilities much more to us and explained options. If I was to stay here again I would look for a room in the newer block of the hotel and book the extra spa service. I did have a treatment in the spa and it was excellent. Overall a nice hotel but the reception staff are your first point of contact they need to be welcoming friendly and informative.

Partner

10/10

Exceptional

01 Jun 2026

Joanne

Beautiful hotel. Tranquil relaxation

Partner

6/10

Pleasant

22 May 2026

Frazer

We were returning customers to Low wood bay @ the winander club. We were slightly disappointed to see that spa access was no longer included in Winander rooms but it is a beautiful spa, so we paid the extra £140. We were disappointed to find out if you wanted to borrow some slippers for the spa, they were also chargeable now. And on check out I was very shocked to see they were also now charging £12 per day to park your car if you hadn’t booked directly with them. I don’t think I’ve ever stayed at a hotel that has charged you to use their car park, particularly after spending over £1000 on our stay. We left feeling disappointed and will chose to stay at other hotels in the lakes going forward now.

10/10

Exceptional

19 May 2026

Vijay

Nice clean room. Very friendly staff and good food

Partner

10/10

Exceptional

17 May 2026

Jason

Fabulous location. Fantastic rooms and great staff coupled with a superb buffet breakfast.

6/10

Pleasant

21 Apr 2026

Jamhali

Stayed at Low Wood Bay Resort & Spa for 3 nights and honestly… the thermal journey is the only reason I’d come back.

Rooms are pretty meh—dated and not the cleanest. We were in room 166 and there were visible spill stains on the wall (not great), but it did have incredible lake views. It was also super convenient being so close to the elevator to take you to the spa.

Read the fine print: access to the main pool (with infrared sauna + eucalyptus steam) is limited to 2.5 hours. Family time is early morning, and adults-only is 5:30–8pm, which felt oddly restrictive and honestly a bit like a bait-and-switch.

We ended up booking the thermal journey + massage for $400, which is a lot. That said, the spa itself is next level—one of the best I’ve been to. Outdoor hot tubs, multiple saunas… highlights were the wood-fired sauna, salt sauna, indoor whirlpool, and the “Lost in the Clouds” massage (incredible—should’ve gone longer).

Food at the hotel is subpar. We couldn’t get into Blue Smoke because I didn’t book in advance but overall options were limited. Breakfast is included (7:30–10am), but it’s the same spread daily and just okay.

£12/day for parking. Location is great—about 10 minutes to Ambleside and Grasmere—but you’ll definitely need a car since there aren’t good dining options on-site. If you enjoy walking, there are beautiful hikes and trails right outside the hotel, which was a big plus.

Staff was friendly.

Partner

8/10

Excellent

07 Apr 2026

Rebecca

Excellent for gf breakfast, spa is one of the best hotel spas I’ve stayed in and all the staff are really friendly. Room dated but view was amazing

Partner

10/10

Exceptional

27 Mar 2026

Louise

The room overlooking the lake was beautiful and the spa was amazing! Just make sure you book the thermal journey with the hotel asap as it gets booked up very quickly and we nearly missed out. The thermal spa journey was by far the best experince.

Partner

10/10

Exceptional

11 Mar 2026

samantha

This hotel is 10/10 the staff the room the restaurant and especially the spa were amazing! we had a very easy check in and our bags bought up to our room. I had notified the hotel it was my boyfriends birthday so we received 3 birthday cards in total from the main hotel W restaurant staff and the spa. We had a lovely relaxing two days stay and will definitely be coming back. Would also like to mention the guest relations manager think his name was Craig but he was amazing and very accommodating when I had a few queries on my bill when checking out.

Partner

10/10

Exceptional

07 Mar 2026

Jennifer

Beautiful setting and the spa is incredible - plenty of areas,, immaculately clean, fantastic views and exceptional service ! I would highly recommend!!.

Friends

10/10

Exceptional

02 Mar 2026

Ian

Their is nothing to fault this experience the staff the restaurants were fantastic and the spa is by far the best I have ever visited.

Partner

8/10

Excellent

01 Mar 2026

Stuart

Room clean , nice dining room for breakfast , views from hotel beautiful. Comfortable bed.

Partner

4/10

Poor

25 Jan 2026

David

Amenities

Friends_and_family Friends

10/10

Exceptional

24 Jan 2026

Katie

Best spa I’ve been to yet. Pricey but worth it. Lovely getaway.

Partner

10/10

Exceptional

23 Jan 2026

Andrew

Love going there. rooms are clean, hotel us relaxing and we tske the dogs

10/10

Exceptional

15 Jan 2026

Shaun

Absolutely fantastic. Great staff and great outside infinity pools

Partner

10/10

Exceptional

13 Jan 2026

Steve

Everything was perfect

10/10

Exceptional

04 Jan 2026

Nicola

Everything went beyond expectations, room beautiful and service was amazing

Partner

10/10

Exceptional

24 Dec 2025

Toby

A wonderful resort. Great spa and service for a short break. Easy drives to hikes from this location

Partner

8/10

Excellent

21 Dec 2025

Akshita

The spa was amazing and helped relax. The room cleaning could have been slightly better.

Leisure Partner

10/10

Exceptional

16 Dec 2025

stephen

Amazing

Partner

10/10

Exceptional

29 Nov 2025

David

Fabulous hotel in a beautiful location. Staff are great and the foid really tasty

Partner

10/10

Exceptional

19 Nov 2025

Nicola

Lovely quiet courtyard room - 309 - would request again for the peaceful location. We have stayed in a lake view room in the past and would pick the courtyard over it, as it means you aren’t on the main road.
All the staff are friendly and helpful, from check-in, to spa, to restaurant.

Leisure Partner

10/10

Exceptional

16 Nov 2025

Tracy

Lovely hotel and the spa is amazing. Well worth the visit.

Leisure Partner

10/10

Exceptional

07 Nov 2025

M

Amazing resort, spa and staff were superb. Really made my wife feel special on her birthday, will definitely be back!

Partner

10/10

Exceptional

01 Nov 2025

Daniel

Everything was above expectations!

Partner

8/10

Excellent

27 Oct 2025

PETER

Great staff good spa - proper non dairy and meat free food would have been nice and healthier choices generally

Leisure Partner

10/10

Exceptional

21 Oct 2025

Rob

Professional service and a well kept hotel with great facilities

Partner

8/10

Excellent

13 Oct 2025

Alex

Friendly staff

Friends_and_family Family

10/10

Exceptional

13 Oct 2025

Chris

Clean rooms, very helpful and polite staff

Leisure Partner

10/10

Exceptional

12 Oct 2025

Scott

Fantastic spa hotel with great standards. The food and spa are first class.

Leisure Partner

10/10

Exceptional

11 Oct 2025

Lynn

Fab stay

Fab stay with super friendly and helpful staff

Partner

10/10

Exceptional

08 Oct 2025

Mark

Yes good

Friends_and_family Family

10/10

Exceptional

07 Oct 2025

joan

the spa was closed due to weather, room was nosey from the road

8/10

Excellent

29 Sep 2025

Jordan

Decent stay. The room was nice and the location is perfection. The car park being an extra £12 a night considering that a stay is not cheap. The spa being £60 per person also did not seem like good value for money in my opinion as the service was non existent for the first hour of our experience. Overall, we left feeling that the stay overall was overpriced and not worth the money.

Leisure Partner

8/10

Excellent

22 Sep 2025

Sabrina

Views are beautiful staff friendly and helpful, breakfast plenty of options. Have to pay for parking which I think was £12. We used the out door spa which was beautiful but you do need to book in advance. Cocktails with a view perfect way to spend the day. We will return 😊

8/10

Excellent

31 Aug 2025

Jennifer

We stayed here at the weekend for a sunset session which was fun. Staff are fab, always happy to have a little chat and always happy to help
Room was stunning and we had a wonderful view. It’s expensive but it’s a lovely hotel & our third stay overall

Partner

8/10

Excellent

23 Aug 2025

ann

Signs a round are not very good .

10/10

Exceptional

22 Aug 2025

Daniel

Amazing

Best spa i have ever been to. Been to alot of spa's up the north of england but this one blows them all away, low wood offers a budget and more exclusive packages that suit your needs. All areas were clean to a high standard and the on site resturant and bar are a bonus. Breakfast was more than what most places offer.

Partner

10/10

Exceptional

18 Aug 2025

Leslie

Spa facilities are superb, as was the hotel, only negative was the lunch included in spa day. This was very oily and below the standard expected.

Leisure Partner

6/10

Pleasant

08 Aug 2025

Adam

Underwhelming experience parts need updating

For the money this hotel charges you expect the overall experience to be much better. Situated on a noisy road the windows were droughty and had back mould on the silicone, the bathroom tiles needed grouting and the room felt tired, parts of the hotel felt luxurious but this didn’t run through the whole hotel unfortunately. Our experience was underwhelming, the W restaurant served excellent food, but the staff lacked experience and had to ask the kitchen about ingredients twice during us being served.
We won’t be returning to this hotel as I feel there are better establishments in the area which offer better luxury for the same sort of money.

Partner

8/10

Excellent

05 Aug 2025

Paul

Everything was perfect until breakfast in the winander suite which was supposed to be more of a luxurious part of the hotel to stay. This area still needs a lot of work

Leisure Partner

8/10

Excellent

02 Aug 2025

David

Location was great, rooms clean with comfortable beds. Helpful staff, but mediocre dining.

Leisure Partner

10/10

Exceptional

25 Jul 2025

Marian

Views across the lake

Leisure

10/10

Exceptional

25 Jul 2025

Karen

Idyllic setting with scenic views. Warm hospitality and quality produce.

10/10

Exceptional

02 Jul 2025

Margaret

Ideal picturesque setting looking over lake windermere. Food excellent both nights and excellent value. Good choice of wine. Walking around area and saw 2 deer, lots of baby rabbits. friendly helpful staff. Lovely building. pool jacuzzi perfect.

Leisure Friends

10/10

Exceptional

25 Jun 2025

Jennifer

Gorgeous surroundings and wonderful accommodations! Can’t wait to go back!

Leisure Partner

10/10

Exceptional

09 Jun 2025

Rebecca

Birthday Bliss – Rainbows, Relaxation & a Spa for All Weathers

Stayed for a birthday treat and it couldn’t have been more magical! Even with mixed weather, the spa was perfect—steamy outdoor pools with stunning views of Windermere, and cosy indoor thermal rooms to warm up in. We even saw a rainbow over the lake while relaxing in the hot tub!

Staff were lovely, the food was great, and the whole place felt like a luxury retreat. Rain or shine, Low Wood Spa is a dream. Can’t wait to go back! 💗

Partner

10/10

Exceptional

07 Jun 2025

Richard

Nice night away

Nice room, quiet and had a comfortable bed.

Partner

10/10

Exceptional

30 May 2025

Jennifer

It was a wonderful stay, the only thing I can pick at, which is so minuscule is the fact there is such limited times on the spa use. Even then, I’m being picky.
Everything else, I can’t fault, one particular thing I have to mention as a positive is the staff are exceptional. They went out of their way, nothing was too much trouble and they were always available to help or let you know anything you had questions about.
Overall, we are planning out another trip to the lakes and this is a possible choice

Partner

10/10

Exceptional

25 May 2025

Marcus

Wonderful property with lovely views and spa amenities. Staff were lovely and very attentive

Leisure Partner

10/10

Exceptional

30 Apr 2025

Tracy

So relaxing with stunning views

We had a fab time in the spa and hired a boat on the lake. The hotel is lovely, all the staff are very helpful and engaging, incredibly friendly. We will definitely return and recommend it. Thank you!!

Partner

10/10

Exceptional

19 Apr 2025

Peter

Excellent as always. Disappointed with the view from the room but room itself excellent clean comfortable.

Partner

8/10

Excellent

14 Apr 2025

Fiona

Lovely hotel but watch what’s included

Low Wood Bay is a lovely hotel with amazing facilities. The room was spot on, restaurants top notch and spa facilities excellent. The only criticism I’d have is that even as a resident you need to pay extra to use the outdoor pool and hot tubs - that was a bit cheeky and also steep at £25 per person. It’s not a cheap hotel anyway, which is fine, and is reflected in the quality but not when you have to pay for extras like that.

Friends_and_family Family

10/10

Exceptional

09 Apr 2025

Winston

Let me start by saying thank you to the whole team for making our recent stay so incredible. We were with you last week Wednesday - Friday. We were put in one of the upper level rooms with a partial view of the lake and it was a fantastic room. From our very first interaction with security at the gate, to checking in with David who was excellent, and all of our interactions whilst we were with you, we had a lovely time. We also booked Thermal journey and a treatment each which we had on the Thursday, the spa was equally as impressive. We also had the pleasure of meeting Puppy Holly (and Tim) which was one of my fiancés highlights. Special mention to Mel in the Winander bar who was lovely and we had several conversations with.

Leisure Partner

10/10

Exceptional

04 Apr 2025

Neil

A First Class experience!

We experienced first class service throughout our stay. The hotel was luxurious and well maintained. Every member of staff we came into contact with was both efficient and friendly. On this occasion we only stayed for one night on a B & B tariff. Our room in the main building was quiet, comfortable & well equipped and breakfast the next morning was faultless with plenty of hot and cold options. Can't wait to return.

Partner

10/10

Exceptional

03 Apr 2025

Catherine

Great Stay

Lovely atmosphere, friendly staff. The Pool area was clean and not too busy. The Blue Smoke restaurant was excellent, great food and good service. The views across the lake were amazing.

Friends_and_family Friends

10/10

Exceptional

19 Mar 2025

Andrew

Great spa

Great hotel with a fantastic spa

Friends_and_family Family

10/10

Exceptional

09 Mar 2025

David

2nd visit. Still 10/10. Staff fantastic.

Leisure Partner

4/10

Poor

25 Feb 2025

DEAN

Service is poor and staff don’t care. No coffee at breakfast machine broken but one in the lounge was working only yards away so made to pay. Don’t get fooled by facilities. You can only use them a specific times. 7.30-10 am and 5.30 8.30pm. Rip off

Leisure Family

10/10

Exceptional

24 Feb 2025

Chris

Fabulous hotel, great staff and supper restaurants.

Partner

4/10

Poor

18 Feb 2025

Tom

Good for a spa day I guess

Lack of direction. More catered for the spa,I wanted to go outside but was locked, to later find out it was a separate payment?

I would have paid prior

Partner

4/10

Poor

21 Jan 2025

Ross

Disappointing

Stay was okay but disappointing. The overall hotel is very nice looking until you get to the rooms at the end of the hotel. The room was very noisy and you could hear the room next door having a normal conversation and any time someone walked near the room you could hear the floors creak. This was not helped by the staff that need to service the rooms had a room opposite ours that was in use a lot. For the price i would not recommend it.

Partner

10/10

Exceptional

03 Dec 2024

Adam

Amazing

Great place to relax

Self

4/10

Poor

24 Nov 2024

Samantha

The room we had was not worth the cost what so ever. The room was very old fashioned. We also checked out a day early and the staff didn’t ask us if there was an issue or anything. Over priced

10/10

Exceptional

11 Nov 2024

Daniel

Stayed in the Winander Club, room 888 which was excellent. The hotel and grounds are beautiful and well maintained. The staff were very helpful and friendly and we had our own reception area which was quick. Our room as on the top floor with only one other room. We had a really comfortable bed, bath in main room, good. Size bathroom with nice products and complimentary sweets. But by far the best selling point is the room balcony with amazing views of lake Windermere. Nothing better than sitting have a morning tea / coffee looking at the lake and fells in the cool morning air.
Ultimately we can't fault this hotel and our going to look to make it out base to celebrate our wedding anniversary every year.
Our only suggestion would be for there to be outside towels to dry off plastic balcony furniture and perhaps blankets so you can spend more time enjoying the outside room space as there are no heaters.

Leisure Partner

10/10

Exceptional

27 Oct 2024

John

Beautiful scenery
Staff very friendly and happy to help

Leisure Partner

6/10

Pleasant

20 Oct 2024

peter

Great hotel, shame about the room.

Spa weekend was amazing and throughly enjoyed.
However the night in the hotel was terrible. Room was loud from all directions. Banging and trolleys as well as people through the corridors. Also the room was too hot with no fan or aircon. However the window opened fully, this was directly onto a pathed walkway outside so again was noisy and not secure as anyone could have entered the room through an open window. If you get room 312 I would go and ask for a different one !

Partner

10/10

Exceptional

17 Oct 2024

Nigel

Excellent facilities and the staff were so friendly and attentive (very well trained). Portion sizes in the restaurants were extremely generous. Definitely worth a try

Friends_and_family Friends

2/10

Poor

16 Oct 2024

Verified traveler

Not great

The view from our room was the only positive for our stay, although what they don't show you in the photos is that the hazel room (I think that's what we had) is actually above the main road so you hear & see all the cars going by from beneath your balcony. We had breakfast in the room both mornings, and both days the cooked food was freezing cold! The scrambled eggs were also a little grey looking, very odd. We ended up having to have an earlier lunch out both days as we were still hungry due to not being able to eat the cold cooked breakfasts (there was also an £8.50 charge per day for it to be delivered), the staff also weren't very friendly or approachable, when walking past they didn't look up & smile or say hello like we've been used to in other hotels, they just seemed unhappy like they didn't really want to be there! Such a shame as we were really looking forward to our stay, but it left us feeling disheartened & not wanting to return

Friends_and_family Family

10/10

Exceptional

10 Oct 2024

Philip

We had the lake view room

Leisure Partner

10/10

Exceptional

25 Sep 2024

Neil

Wonderful stay

Came especially for the spa which was excellent, very modern, plenty to do and not too overcrowded.
The new part of the hotel was very modern and complimented the older part. Staff were very helpful and friendly. Our room was on a corner in the old part and was bug and comfortable and even has a partial lake view which was lovely. Plenty of choice for breakfast which was in a lovely big bright room. We will definitely be coming back.

Friends_and_family Friends

8/10

Excellent

23 Sep 2024

Jack

We thoroughly enjoyed our stay at this property, overall it was a very positive experience with attentive, considerate staff and services. It is in a great area to travel to Windermere, Ambleside or really anywhere else in the Lake District. The only slight let down was the spa; you have to pay extra for spa access even after paying for a treatment. Additionally the details around access times & costs varied depending on which staff you spoke to.

Leisure Partner

10/10

Exceptional

19 Sep 2024

Kelly

Room could have been cleaner. Could usr dusting and painting update. Furniture could use an ipdate.

Leisure Family

10/10

Exceptional

18 Sep 2024

Nina

Polite staff who were helpful, would have liked to have staff available for check in at our property initially but other than that beautiful hotel.

Partner

8/10

Excellent

18 Sep 2024

Stewart

We had a lovely stay here for one evening. The staff were really friendly and helpful. The room was excellent! Our only criticism was the W restaurant which didn't really meet our expectation compared to the rest of the hotel.

Partner

8/10

Excellent

11 Sep 2024

Diana

Cumbria Life awards celebration and stay

Everything about our stay at the hotel was wonderful but the food served at the Cumbria Life awards was very poor indeed and this was the only blot on an otherwise exemplary stay.

Business

10/10

Exceptional

24 Aug 2024

Nikki

Spectacular

I cannot fault the hotel at all we all wished that we had booked for longer. Everything we needed was catered for, the views from the room and the grounds are spectacular. Unlike other hotels where we are downgraded on the room due to having our dog with us this was not the case he was welcomed with his own bed, towels, bowls and even treats.
We had our evening meal in the bar and the food didn't disappoint either 😋 The only downside was the restaurant staff at breakfast instead of laying the table outside the restaurant so we could eat with our dog as we were told they would we had to eat in the bar area leaving my disabled 80 year mother to rely on us bringing what we thought she would like instead of choosing herself. Breakfast was wonderful but it did blot the copybook.
We will definitely be returning though

Friends_and_family Family

10/10

Exceptional

22 Aug 2024

Joel

Stayed 2 nights for my birthday, the staff couldn’t have done any more possible. Even when there was a problem, they went above & beyond

Leisure Partner

8/10

Excellent

20 Aug 2024

Cushla

The room was too warm in the heat of the summer and there was no air conditioning. Thankfully there was a fan which cooled the room down.

10/10

Exceptional

12 Aug 2024

Verified traveler

Loved everything about my stay. Staff were extremely helpful, especially Mo at reception

Leisure Family

8/10

Excellent

10 Aug 2024

Roger

You have to pay extra to use the spa

Nice location and rooms but quite chaotic service with bags going to the wrong room, then going missing on a second occaision. Computer systems seem dated, with lots of booking issues and also bizarre how you have to paye extra to use the outdoor spa area (by far the best bit)

Friends_and_family Friends

10/10

Exceptional

08 Aug 2024

Kat

Amazing night away! Great location and hotel facilities. Gorgeous meal at the restaurant. Would love to come back

Partner

10/10

Exceptional

02 Aug 2024

Cristian

Fantastic resort with amazing staff. Highly recommended.

Leisure Family

8/10

Excellent

28 Jul 2024

Verified traveler

Amazing setting and great service

Lovely hotel, beautiful setting, with nice staff. The only issue we experienced was the limited hours that hotel guests were allowed to use the leisure facilities and the charges to park at the hotel (£12 per car per day), all of which was made clear at the time of booking, but were still a bit disappointing. Overall recommended hotel.

Friends_and_family Family

10/10

Exceptional

18 Jul 2024

Charmaine

This hotel is stunning!! The spa is gorgeous, the staff are attentive and friendly. We had a beautiful retreat here and enjoyed the beauty and romance of the lake views from our balcony. Drinks and food was delicious. Restaurants are top notch!! Spa products felt lovely. We will be back!!

Leisure Partner

8/10

Excellent

18 Jul 2024

Taryn

Lovely one night stay. I paid extra for access to the spa which is gorgeous but the grass was being cut and pools cleaned during the morning which meant it was loud and one pool was not useable for part of the day. I did get offered a complimentary drink which was a nice offering to make up for this, which I did not even ask for. The spa facilities are absolutely stunning and I would go back!

Leisure Partner

10/10

Exceptional

13 Jul 2024

elaine

FFF

Fantastic hotel. Spa facilities great. Love the outside pool and jacuzzi. Even though the weather wasn't great the heated pool made up for it. The Rooms where lovely my only complaint the bed was very uncomfortable and it creeked when you got in and every time you turned over. So didn't get much sleep.

Friends_and_family Family

8/10

Excellent

11 Jul 2024

Abi

Had a really lovely stay at this hotel. The room was wonderful and so was breakfast. I wasn’t told (and didn’t read anywhere l) you had to book the outdoor spa so couldn't use it and this was the the whole reason I booked this hotel which was such a shame. This should be made clearer when checking in.

Leisure Self

8/10

Excellent

10 Jul 2024

Walter

I gave it a good mark as all the staff was very ni

Well situated hotel and spa lovely view from our room balcony room furniture a little tired food nice a little pricey but well enjoyed unfortunately we would have liked to use the spa but there times did not suit 7.30 am to 10.30 am just at breakfast times it was supposed to be relaxing time also the evenings did not suit also at meal times nothing through the day especially as it was raining rather pricey stay as we did not use SPA under hotel rules first hotel we have stayed at that we could not use steam room sauna etc 😤

Partner

6/10

Pleasant

08 Jul 2024

Wayne

Rip off

Pay for Parking, complete rip off when payed for nights stay.
Spa is a joke, have to book and pay extra.
Will not be going back.
Stayed in better hotels around the area.
Disappointed

Partner

2/10

Poor

28 Jun 2024

Mark

Lovely

10/10

Exceptional

24 Jun 2024

David

One of the best hotels we’ve stopped in, we booked a Winander room and were upgraded on arrival and the spa facilities and the view are out of this world

Leisure Family