Name: Pan Pacific Serviced Suites Beach Road
Address: Beach Road, 7500B, Singapore, 199592, SG

10/10

Exceptional

10 Jul 2026

Ramon

The rooms/suite were great size and clean. The hallways need more attention specially carpet cleaning. Hands down to the wonderful staff specially the managers Rafael and Diana! We felt so welcome and felt like home. The staff were all very respectful, helpful and very much accommodating. We would stay in this hotel again when we are in Singapore.

Family_with_children

10/10

Exceptional

06 Jul 2026

Chizuka

We stayed for five nights as a family of three, with two adults and our 12-year-old child.

The hotel added a twin bed to the existing king-size bed, and the room was still spacious enough for all three of us. We had a very comfortable stay throughout our trip. The room was equipped with both a washing machine and a refrigerator, and the buffet breakfast was delicious. These amenities make this hotel an excellent choice for families planning a longer stay.

The location is fantastic. Arab Street is only about a 3-minute walk away, and Bugis MRT Station and Bugis Street are both within a 10-minute walk, making it very convenient for sightseeing, dining, and shopping. Our room overlooked the Arab Street area, and we really enjoyed the view. I imagine that rooms on the opposite side would have a wonderful view of the Singapore Flyer.

What impressed us the most was the exceptional hospitality of the staff. The staff made us feel truly welcome, and her warm service made our experience even more memorable.

We would definitely stay here again on our next visit to Singapore and highly recommend this hotel to families looking for a comfortable and convenient place to stay.

Family_with_children

10/10

Exceptional

22 Jun 2026

PUI YEE LYDIA

We enjoyed our stay. The rooms were clean, and the staff were friendly and helpful. However, the breakfast area is quite small with limited seating. Food choices were limited, and breakfast was not available on Sunday. We stayed in an interconnecting room on level 10, but the outside door was not working due to a missing latch. As a result, we were unable to close it and fully enjoy the interconnecting room feature, and it felt more like just two adjacent rooms.

Family_with_children

6/10

Pleasant

21 Jun 2026

Conrado

I prepaid the room 2 months ahead and when we checked in, at 3 pm, the room was not ready and had to wait hours before we got our keys. We prepaid a 2 room suite but was told that there no more suites available ar check in. I will never stay in this property again.

The front desk staff especially the men were not very friendly at all. We asked if the hotel provides bottled water and one of the guys saiid no we dk not provide complimentary bottled water, saying it with a little sarcasm.

Friends_and_family Family

10/10

Exceptional

13 Jun 2026

Richard

Excellent suite, bed very comfortable, good location and excellent customer service and support.

Partner

10/10

Exceptional

06 Jun 2026

MILORAD

It was extremely nice experience from day one
Rooms are spacious with high ceilings and modern. Staff very accommodating and there to assist
Really well rounded hotel

Family

10/10

Exceptional

05 Jun 2026

Suzanne

Great place to stop

Friends_and_family Family

10/10

Exceptional

31 May 2026

Sara

Great location, close to most all attractions and right next to a bus stop. They have bikes to rent (free) too. The only complaint is the bathrooms need to be cleaned or updated - there's a lot of mold in the grout.

Partner

6/10

Pleasant

28 May 2026

Foo Bang

Great location near to Suntec. Experienced problem with shower hot water system and dryer in the room which I have communicated with the hotel reception.

Self

10/10

Exceptional

12 May 2026

Viva Gia

Clean room, everything provided and good food

10/10

Exceptional

08 May 2026

Yong Woo

Family friendly and friendly staff

Family_with_children

10/10

Exceptional

05 May 2026

Ivy

The staff was very accommodating in our room change request. Service was very personal and prompt.
They were also flexible in offering us replacement for breakfast as they did not provide the service on our day of stay.

Friends_and_family Family

10/10

Exceptional

03 May 2026

Sazzali

Clean and well-equipped rooms.

10/10

Exceptional

01 May 2026

Leanne

A great apartment, clean ,comfy and a great position!

Partner

10/10

Exceptional

30 Apr 2026

millie

The kitchen was good with a big fridge and the best part is it has a washer and dryer

10/10

Exceptional

25 Apr 2026

Gerald

We have just returned from a 10-night stay at the Pan Pacific Serviced Apartments on Beach Road and can’t fault it in any respect. We were on the 15th floor overlooking the Arab Quarter with views of Arab Street, Haji Lane and the Sultan Mosque.
Our flight arrived in Singapore early in the morning so when we got to the hotel it was way in advance of our check-in time. The young man who checked us in was very professional, explained everything to us and said if the room became available earlier he would let us know. Well before our check-in time, the individual that had previously checked us in, came to find us, told us our room was available early and said he had taken out suitcases to the room for us. All in all, a great start to our holiday.
The apartment on the 14th floor was spacious, clean, comfortable and had everything we needed for our stay. A fridge/freezer, kettle, washing/drying machine, iron/ironing board, cutlery, crockery, etc. The bathroom was well appointed with quality towels and plenty of shower gel, shampoo, handwash, etc. The cleaning staff came in daily (except Sundays) and always left the room looking spotlessly cleaned.
Every interaction we had with staff was always very friendly, helpful and always willing to give good advice. We found the location to be perfect for our needs, easy walking distance to plenty of good restaurants and close to a bus stop and two MRT stations.

Partner

10/10

Exceptional

08 Apr 2026

MD Shafiul

The stay was amazing and I would definitely recommend it to anyone.

10/10

Exceptional

17 Mar 2026

Elisa Bibianna

Staff is very professional (Mr. Eddie & Ms. Angela) business-friendly. The breakfast is outstanding (the best), we have stayed there twice & it has gotten better is time we have visited, sincerely Elisa & Fred

Family

10/10

Exceptional

11 Mar 2026

Vanessa

Location was very centrally located. The 24 hour convenient store right outside the hotel especially came in handy when at 4am I woke up hungry and thirsty since I was still jet lagged and nothing had opened yet. Loved the roof top pool and not that i used them but the kitchen amenities were amazing. Especially liked that it had a washer and dryer and i was able to do a load of laundry since i was already a few days into to traveling and could wash before packing up again to go home.

10/10

Exceptional

03 Mar 2026

Jike

Everything met my expectations in a great value.

Self

10/10

Exceptional

22 Feb 2026

Lynetta

There was nothing that could be improved.

Partner

8/10

Excellent

07 Feb 2026

Gerard

Clean Room, comfortable bed, close to restaurants

Partner

8/10

Excellent

04 Feb 2026

Maurice

Great location, nice facilities, neat apartment. It’s really 5 stars, but deducting one because:
1. Have to run the tap/shower for a full 5 minutes to get hot water and
2. Aircon can’t really set, the space is at a chilly 20 degrees no matter what. Have to switch off the aircon to obtain a more agreeable temperature.

For a place that constantly reminds it guests of its greening efforts, that just won’t do. Oh and the breakfast is overpriced.

Business

8/10

Excellent

04 Feb 2026

Sabrina

Spacious room, Great amenities, but a little far from major attractions

Leisure Family

10/10

Exceptional

03 Jan 2026

lakshmi

Perfect gateway with family. All major attractions in close proximity

Leisure Family_with_children

10/10

Exceptional

21 Dec 2025

Francis

Its wonderful

10/10

Exceptional

20 Dec 2025

guanxing

clean

10/10

Exceptional

12 Dec 2025

Francis

Well located with good outlook. One of my favourite accommodation in Singapore but starting to age. There was some damp smell on floor we were staying on and the shower took 10mins to warm up. Service is great as usual. Busy hotel.

Friends_and_family Family

10/10

Exceptional

05 Nov 2025

Lisa

Room had all amenities needed. Staff were so pleasant and gracious. Upon hearing it was a birthday trip, provided us with a cake and balloons and sang happy birthday!

Leisure Friends

10/10

Exceptional

25 Oct 2025

Dawid

Just as described. All the necessary amenities and elegant finishes. Walkable. Definitely recommended.

Business_and_leisure Partner

10/10

Exceptional

22 Sep 2025

Siti

Seamless check-in and check-out.
Atmosphere is great.
Only gripe is that there’s no bidet during our stay.

6/10

Pleasant

28 May 2025

Verified traveler

Room condition is not very good, curtain cannot be fully closed

Partner

2/10

Poor

20 Mar 2025

Harish

Claims 4 star but room was old and had a musty smell. Smart tv doesn’t work. No hot water if you’re planning to shower after 10pm

Leisure Partner

10/10

Exceptional

19 Mar 2025

Priyakant

Great location
Very well appointed unit
Very comfortable beds and pillows
Friendly and helpful front desk staff
Will be staying here on my next trip
Highly recommended

Leisure Partner

6/10

Pleasant

17 Mar 2025

Jonathan

i have stayed in this serviced hotel many times. The personnel there are great. However, the shower room door is of poor design since it's prone to leaking shower water into the bathroom floor. The bathroom floor mat/towel cannot be lay flat in front of the shower room.

Business

10/10

Exceptional

12 Mar 2025

Deep

good property

Leisure Family

10/10

Exceptional

06 Mar 2025

Rebecca

Very clean, large room with all amenities that you needed. Could walk to restaurants, shopping, mini market across from property.

Leisure Self

10/10

Exceptional

27 Dec 2024

Brian

Wonderful Stay in a Perfect Location!

We had a lovely stay at this hotel. The room was quiet, spacious, and beautifully appointed, offering a comfortable retreat after a long day. Our only minor issue was the noticeable temperature difference between the main room and the bedroom, which required some adjustment.

While the hotel itself doesn’t offer breakfast, they directed us to their connected sister hotel, which has a breakfast buffet. The buffet was convenient but fairly average in quality. Overall, the stay was enjoyable, and we appreciated the peaceful and well-designed accommodations.

Partner

10/10

Exceptional

21 Dec 2024

Arnelica

I highly recommend

Excellent customer service. Clean and spacious room with a nice view. We had a fun and comfortable stay. I highly recommend!

Friends_and_family Family

8/10

Excellent

13 Dec 2024

Jonathan

The shower water will leak into the bathroom floor. I have stayed at Pan Pacific Serviced Suites at Beach road multiple times (you can check your records), this situation exists for all the rooms I stayed. Recently I stayed at one of Ascott's properties and found their shower room designed differently than yours and they don't have the shower water into the bathroom floor issue.

Business

8/10

Excellent

08 Dec 2024

Sin Ying Olivia

Overall decent stay in November 2024.

The check-in process took a lifetime though there is the option to do a portion electronically ahead of time, which is recommended. We did not and paid the price.

Our family booked 3 rooms here. The staff was nice enough to put us on the top floor for the sake of our baby due to construction below. (Construction is just starting and expected to get worse. Recommend staying at a high floor to avoid noise).

Two of the rooms we occupied had no issues. One room was problematic - the A/C unit was not consistent and the set temperature never held. The bedroom itself was always hot. We had someone come take a look but the issue was not resolved. Of note, we were told by the maintenance crew that there is actually no A/C vent in the bedroom and that the A/C vent is only in the main living area. The vent inside the bedroom is a return air vent. A/C would have to trickle into the bedroom from outside by keeping the bedroom door open.

The 3rd room also had a kitchen sink leak, which required maintenance.

Apart from these issues, stay was decent due to convenience. Rooms were equipped with a full kitchen set up, including cookware, tableware and utensils. Each room also had a washer/dryer (all-in one) unit. Would have been nice if the property provided an instruction manual. We manually pressed wash and dry for each load and had to time each cycle. We only found out later that the machine's \"star cycle\" included drying.

Good for families.

Leisure Family_with_children

10/10

Exceptional

04 Nov 2024

Hui Teng

All good

Business_and_leisure

10/10

Exceptional

20 Jul 2024

Boon Kwong

Nice and clean place . Spacious room

Leisure Self

10/10

Exceptional

16 Jun 2024

Isabella

Speedy response to my needs due to water leakage from the shower head.

Leisure Partner

10/10

Exceptional

31 May 2024

John

Close to Arab Street: great Turkish dining.
Would be better if closer to Train: about 450 yards

Leisure Partner

10/10

Exceptional

29 Apr 2024

Nick

We loved the space this property offered us. The room was clean, tidy and the bedding was comfortable. There are plenty of dining options within walking distance with a great atmosphere. There are 3 MRT stations within walking distance, each offering different lines.

Leisure Family

8/10

Excellent

24 Apr 2024

Afshan

Good location, clean, hospitable staff

Good things - location, swimming pool, staff

Not so great - there is a lot of construction around which is a little unsightly, also the sofa in the living area is a sofa bed and not very comfortable as a sofa.

Communication was great- they were receptive to emails sent beforehand regarding check in. Staff helpful
Once we were there. Useful
To have a washing machine. Swimming pool
Has good views and wasn’t too busy.

Friends_and_family Family

10/10

Exceptional

19 Apr 2024

Faye

This property is excellent as always - as a frequent business traveller to Singapore, the serviced suites at Beach Road has been our go to hotel choice since 2016.

Business Self

6/10

Pleasant

06 Apr 2024

Tien

Property is nice & modern however maintenance, cleanliness of the rooms & common areas is very poor.

Leisure Family_with_children

10/10

Exceptional

06 Apr 2024

Karli

Super clean property, with very friendly and helpful staff members. The kitchenette and washer/dryer is a great option to have for a family.

Leisure Family

10/10

Exceptional

14 Mar 2024

Francis

It was a nice place to be

Leisure Partner

10/10

Exceptional

05 Mar 2024

FLORENCE

We have enjoyed Pan Pacific Beach Road. Great customer service and will go above and beyond.

Leisure Partner

10/10

Exceptional

16 Feb 2024

John Clyde

We only had a short stay but were very happy with every aspect of the apartments.

Business_and_leisure Partner

8/10

Excellent

07 Feb 2024

Megan

Really lovely modern serviced apartments. Well equipped and cleaned daily. Top floor pool is fabulous. We were very happy with our room and the amenities. Staff is professional, friendly and helpful. Short walk to bus stop and MRT. Right across the street from the wonderful shops and cafes in Kampong Glam. The entrance is a bit tricky to find and the construction outside is a small headache, but overall this is a great place to stay and a very good value. Would stay here again.

Business_and_leisure Partner

10/10

Exceptional

04 Feb 2024

Hanif

Fantastic place to stay if you want to feel like home…..Very spacious studio suites and complete with everything you need. Love the full size fridge & freezer.

Partner

10/10

Exceptional

26 Jan 2024

Ma Regina

Spacious and clean room, great pool, and friendly staff. Breakfast was tasty too.

Leisure Partner

10/10

Exceptional

20 Jan 2024

Carrie

Great locatiion, with easy walking to many sites and restaurants. Excellent service, and we really enjoyed our five day stay.

Leisure

10/10

Exceptional

19 Jan 2024

Mario

Classy, quiet and secluded.

Business_and_leisure Partner

8/10

Excellent

29 Dec 2023

henry

Comfort

Bed was comfortable, room was quiet, washing machine and dryer were working well. Just the shower door could not be closed properly which caused water leaking to the bathroom floor.

Partner

8/10

Excellent

30 Nov 2023

Wendy

Major construction project beside the hotel. Seven days a week and starts at 8 am.

Leisure Partner

10/10

Exceptional

16 Nov 2023

Meredith

Lovely hotel, even better staff

We arrived in Singapore with a reservation at another “4 star” hotel and we left after one night. There were ants and holes in places where there shouldn’t have been—I’ll leave it at that because I’m shuttering thinking about it. Anyway we quickly hopped on the Hotels.com app and found this absolute gem of a place. It has everything you could want, great location, it’s quiet and clean but the staff is above and beyond. I’m not sure I’ve experienced a kinder hotel staff. Not just accommodating but truly kind. Everyone was friendly and so good to us. I travel quite a bit for work and have stayed in so many hotels and this staff is the kindest. They took such good care of us especially after the horrid experience we had at the other hotel. 11/10. Wonderful place.

Partner

10/10

Exceptional

13 Nov 2023

Khalid

All were very good

Leisure Family

10/10

Exceptional

06 Nov 2023

Jonathan

Very pleasant stay at this hotel. The front desk personnel is extremely helpful - much better than other serviced condos in Singapore. Would definitely book this hotel again. However, the SGD$30 breakfast is a bit steep since there are not many items you can choose.

Business

10/10

Exceptional

05 Nov 2023

Dr. Stephen-Claude

Satisfied

I have stayed here multiple times, and I keep choosing it as I get value for money, it is centrally located, and has friendly staff.

Business

10/10

Exceptional

30 Oct 2023

KHEK CHEE

Nice and beautiful scenery at the pool. The suites were great and comfortable.

Partner

10/10

Exceptional

19 Oct 2023

Arnold

Very very nice hotel. Definitely we will come back to this hotel.

Leisure Partner

10/10

Exceptional

15 Oct 2023

CECILIA Ricasata

it’s easy to find and very close to the station

10/10

Exceptional

14 Oct 2023

Kai-Min

A bit old but can acceptable

Leisure Family

10/10

Exceptional

18 Sep 2023

Flavian Dominic

The Hotel staff were kind and receptive to our requests. They kept the hotel room clean and was always in a tidy state. The view that we had was facing the city with a view of the Singapore grand prix circuit, loved our stay at Pan Pacific serviced suites.

Leisure Partner

6/10

Pleasant

24 Jun 2023

Liang Heng Daniel

The shower head was faulty which was spraying in all directions, and water from the shower room leaks into the toilet floor which floods the toilet floor. Had to put towels to preventing falling in toilet. Otherwise everything else was fine.

Leisure Family_with_children

8/10

Excellent

20 Jun 2023

Anna Maria

Comfortable Weekend Stay for Suga's Concert

Checking in was a breeze. Concierge staff was very helpful and accommodating. Amenities were as advertised and the room was comfortable. As we stayed on a weekend, our breakfast was delivered to our room. Food was great! Will recommend this hotel.

Friends_and_family Family

10/10

Exceptional

29 Mar 2023

Suzanne

Fabulous

We had a fabulous stay, the hotel was in a great location and the facilities were really good too. Staff at the hotel were very friendly and helpful and even gave me a little cake for my birthday. I would definitely recommend this hotel and would stay there again myself.

Partner

10/10

Exceptional

26 Mar 2023

john

Great stay

Clean, very good quality room, staffs are nice. Very convenient to many places. The rooftop pool is fantastic. Will definitely stay again

Partner

10/10

Exceptional

13 Mar 2023

Uzma

Amazing hotel, great location

Business Partner

10/10

Exceptional

09 Mar 2023

Verified traveler

Most comfortable hotel bed we ever slept in!

Stayed in Singapore for 2 days towards the end of 2.5 weeks honeymoon/birthday trip, I had to say that the bed was the most comfortable hotel bed we ever stayed in, we even asked them what brand it was. Spacious single bedroom apartment with all of amenity included. The washing machine/drier combo was great and they provided laundry powders too. We put some load, went sight seeing, came back home with clean clothes. Hotel price in Singapore has gone up significantly post covid so we claimed our free reward night towards this stay which was great. The hotel gave us chocolate to congratulate us. I have been to Singapore multiple times but has never stayed in this part of town before. Location is reasonably central, opposite of Haji lane/Arab st. We went to a very nice bar called Bar Story. Hotel is close to MRT, about $20 to the airport by grab. Will recommend this hotel to anyone.

Partner

8/10

Excellent

17 Feb 2023

Hannah

Good hotel

The hotel was lovely. Staff very friendly and happy to help. Room was serviced daily which was really nice. Only downside is that the rooms do not have any windows that can open and so when you first enter the room there is a musty smell. However once you get the aircon going the smell becomes less noticeable. Another down side was the mattress is quite firm but again not major. The rooftop pool is a lovely way to cool down with great views and the gym is also well equipped. The hotel is well situated across from Arab street which has many places to choose from to eat. Only a 15-20 minute taxi ride from the airport. There was construction work happening outside our window however we were never disturbed with the noise. You could occasionally hear horns beeping from the road below us and sometimes you could hear activity at the mosque but this did not have any impact on sleep for us.

Friends_and_family Friends

8/10

Excellent

26 Jan 2023

Charles

Great location, very clean, considerate staff.

Leisure Friends

8/10

Excellent

03 Jan 2023

David

Good overall, but a few issues.

Good stay at Pan Pacific Suites. Staff very helpful and friendly. Had a problem with a blocked sink which was fixed immediately. Was less impressed with the used dishwashing sponge and stained dishtowel that was left for us. The sponge was replaced immediately but the dish towel was not.
The sofa in the room was very uncomfortable and not much room for opening your luggage. To be fair we had quite a lot of luggage having been away for a month.
Overall though the property was good. Location reasonably close to Bugis station, but there a lotnof roadworks going on nearby which meant pavements closed, and the most convenient path to the station seemed to be round the back of hotel past the service access.

Partner

10/10

Exceptional

19 Dec 2022

Verified traveler

Very well equipped room

Room was good. The kitchenette was well equipped with utensils and cutlery for 2 persons. Washer/dryer, oven, stove were all available to use. Room was tidy and all necessary amenities were provided as well.
However there is no bath tub available and that is a slight disappointment to the stay.

Friends_and_family Friends

6/10

Pleasant

19 Oct 2022

Cecilia

Very strong smell of mildew from the humidity . Can’t turn the ac lower than 24 Celsius . Stuffy and smelly

Leisure Partner

10/10

Exceptional

05 Oct 2022

Catherine

Excellent customer service

Leisure Family

10/10

Exceptional

04 Oct 2022

Craig

Great weekend beak during F1

Great location, great view from the roof top pool, fantastic staff.

Partner

8/10

Excellent

03 Oct 2022

Ka Ho Thomas

Excellent location for those who came to Singapore to watch F1

Leisure Partner

8/10

Excellent

30 Sep 2022

Jonathan

This is my third time staying at this property. The previous two stay was good. However, on this recent stay, noticed that the water volume from the taps and shower heads are kind of low. The water temperature was either too scorching hot or freezing cold too. The induction stove also get overheated up too soon with the cooking have to be halted and wait for the stove to be cooled before I can boot up the stove again to resume cooking. I guess is time to check for repair or do some maintenances. I hope this feedback get heard and actions can be taken. I really like this property and hope to be back again soon.

Leisure Partner

4/10

Poor

03 May 2022

Verified traveler

Not so good experience on Labour Day

We had a not-so-good stay overall. Plus points were - having a washing machine and dining table in the room, staying near good food places near Haji Lane such as Mrs Pho and Alaturka.

We weren’t informed that the bathtub was in the Deluxe room and not Premium and thus was charged more for the Premium though I stayed in Deluxe. Other than that, understandably it is a service suite/apartment but if it is marketed in Hotels.com, there should be a notice stating the below in their page rather than treating it like a hotel:
1) having no housekeeping during more than half our stay during the long weekend
2) because of no. 1, we have to clear our litter and bring it downstairs
3) same as no. 2, we had replies for all our requests a straight no when it came to 1-2 extra bath towels, floor towels, pillows (something i’ve not experienced before in sg)
4) room was musty when we came in likely due to the carpet, but was cleaned up shortly after)

Friends_and_family Family

8/10

Excellent

03 Nov 2021

Verified traveler

Overall pleasant stay!

Located near Suntec city and eateries, comes with fully equiped kitchette, oven and washer-dryer but don't suggest washing the clothes as it takes ages for the dryer to dry the clothes. View at the swimming pool is awesome but need to book a slot at the receptionist counter and you have to collect and return the access key. Room is spacious and bed is comfortable but there is a mouldy stench which was quite bad when we entered the room, requested for the room/air freshener but they never came. Good for couple or family stay, overall pleasant staycation.

Partner

8/10

Excellent

28 Sep 2021

Jonathan

Location was central. Plenty of dining options in the vicinity.

Leisure Partner

10/10

Exceptional

09 Sep 2021

Samantha Alexis

It's a full functioning service apartment so having a kitchen in the room, as well as room service operating is best of both worlds. Can definitely cook a small meal if you feel like it. There's even a washer and dryer, and soap powder is provided. Only thing I was disappointed in was the fact that the check-in took 1.5 hours (bcos it was the start of the Sept holidays). I felt that the hotel could have managed it better instead of letting everyone wait for an hour or so for their turn to check in.

Nonetheless, during off-peak, it's clearly one of the best hotels/service apartment to have a staycation in.

Leisure Family

10/10

Exceptional

03 Aug 2021

Verified traveler

Cleanliness

There are quite a few places with dust (ceiling light, sliding door track, etc)

Partner

10/10

Exceptional

24 Jun 2021

Verified traveler

Convenient and accessible to CBD area

Business_and_leisure Friends

8/10

Excellent

10 Jun 2021

Mark

Nice but could be nicer

Amenities are comprehensive and generally well-maintained, but minor details are overlooked like cupboard doors not closing properly, stains on the legs of the coffee table, and uneven air-conditioning in the living room and bedroom. But the staff was very helpful, friendly and receptive to feedback, which made up for the minor faults.

Friends_and_family Friends

10/10

Exceptional

15 May 2021

YOO

Weekend Staycation

We really enjoyed our stay and we looking forward to coming back again soon. Thanks for housekeeping and front office team.

Friends_and_family Friends

10/10

Exceptional

02 May 2021

Olivia

No Late check out. Sad but nice place

Room was amazing only problem was the late check out. Couldn’t extend for us even 1 hour. A little upset. Everything else was amazing

Partner

10/10

Exceptional

25 Apr 2021

Verified traveler

Wonderful home away from home

Wonderful service. They really try to make it feel like home. Staff try to remember your name. It's really an nice place to stay.

Friends_and_family Friends

10/10

Exceptional

01 Mar 2021

Verified traveler

I like how private the place is.very peaceful.order delivery also convenient because lobby not too big

Leisure Partner

10/10

Exceptional

09 Feb 2021

Verified traveler

Pan Pacific Serviced Suites Beach Road

Excellent staycation. Good location, nice view

Partner

4/10

Poor

08 Feb 2021

Ming Hui

Lots to improve.

Staff was very nice. Room was very cosy. However we would have to highlight this not so pleasant experience.
Firstly room with a bad odor smell which the housekeeper admitted that it was very bad. after spraying fresher it came back after 6hours. Requested to change a room at night. The new room, the water heater was faulty. called and report the heater. It took us 1hr to get a still cold water. (a tiny bit less cold but still colder than room temperature) it was about 12am so we gave up and bear with it.

Partner

10/10

Exceptional

05 Feb 2021

Verified traveler

The room was well kept and equipped with more then basic necessities. i.e washer/dryer,cooking utensils.

Leisure Partner

10/10

Exceptional

14 Jan 2021

Verified traveler

Birthday

Overall experience was nice just that I’ve actually booked for bath tube however i wasn’t informed earlier that there isn’t any available but am fine that they have upgraded for me to have a better view.

Partner

10/10

Exceptional

15 Dec 2020

Verified traveler

Excellent

Excellent

Partner