Name: The Quay Hotel Bugis
Address: Aliwal Street, 79, Singapore, 199948, SG

6/10

Pleasant

21 Apr 2026

Desmond

The room was very small and had to share the room with a few cockroaches. The hi-tech shower was amazing once you know how to use it.

Partner

10/10

Exceptional

05 Feb 2026

Maung Maung

Amenities but there got goat meat smell in room number 504.

Leisure Partner

10/10

Exceptional

05 Feb 2026

Freddie Tom Byrley

The staff was very helpful and courteous. They went out of their way to answer questions, especially about the local. The room was very clean and comfortable. All in all, I would recommend stay there especially if you are only going to be in Singapore for a few days.

Leisure Self

6/10

Pleasant

01 Nov 2025

Kenneth

It was would you would expect for a 2 star hotel.

Leisure Self

10/10

Exceptional

23 Oct 2025

Giasuddin

Location is very good for turkish & Arabian food lovers. Everythings is good except my room wasn't that much good, very limited facilities inside the room though it was a budget room. The wasn't cleane, the basin was too dirty & there is towel rail, no soap holder, basin water draining was very poor. Also, the was no room service. One towel i had to use for two days.

2/10

Poor

11 Jun 2024

nathalie

The place is awful, scarry ... terrible place ..so dirtyyy !!!

Business Self

2/10

Poor

01 Jun 2024

Mohammad

Very small room nothing like pictures no sofa in lounge I hated I trusted Expedia rooms are extremely small so toilet as well stuff behaves very bad I will never recommend to anyone to go to this hotel I was waiting for my rooms I was very tired because there is nothing to sit in lounge only couple of wooden chairs extremely uncomfortable when I asked them favour can I have my room bit early lady told it will be extra charge $20 per hour after I waited 4 hours I gave them $40 to get my room I can’t believe what bad experience so please be careful

Business_and_leisure Self

2/10

Poor

18 Apr 2024

Verified traveler

Extremely disappointing management team

We didn't even get to stay as we had an emergency, and we were unable to get in contact with the management or anybody in charge. We had an emergency a few days before our stay and called to check if we could get a refund out of goodwill or even a certain amount of refund after a negotiated cancellation fee, but we were outright refused when we called by the receptionist who answered the call, and no emails were replied to after we sent several to follow up. We were extremely disappointed.

Business

6/10

Pleasant

13 Dec 2023

Ezra

Close to airport metro line. Cheap for Singapore but very small room. Shower only just big enough to get into.

Leisure Self

6/10

Pleasant

05 Jun 2023

Fereshteh

This Hotel did not worth the money I would have not paid any more than 70 for it . Hotel was not flexible changing dates or refund. The room did not look like the picture was so small overall I could have done heaps better staff was ok

Leisure Self

2/10

Poor

15 Mar 2023

Tillat

WORST HOTEL I EVER STAYED IN

It was the worst hotel I ever have stayed in. Full of cockroaches even these bugs were crawling at us as well. Even though the hotel told us that the rooms are big enough to sleep 4 but it was not true, barely 3 can fit in the room. There was no space to place one’s luggage.

Friends_and_family Family

10/10

Exceptional

26 Sep 2022

Fatih Said

It was okay for a short stay.

Business Self

8/10

Excellent

04 Aug 2022

Verified traveler

Simple and Solid

Small, simple room. The housekeeping was great. The Wifi was not great and was often slow or non-existent in the room. The staff were helpful. The hotel has a nice location near Arab Street and the MRT

Self

8/10

Excellent

15 Feb 2021

Kai Mun

Affordable staycation

Small but comfortable rooms in a very historic and hip neighbourhood of Singapore. Perfect for cultural outings and sightseeing. Food is great too.

Partner

2/10

Poor

03 Mar 2020

Monika

Reception staff very unfriendly and without respect. Arogant. Never come again in this hotel!!!

Friends_and_family Friends

8/10

Excellent

27 Feb 2020

Verified traveler

Helpful and accomodating staffs. Decently priced and decently furnished rooms for short stays, for those looking for just a place to sleep and wash up. Those looking for something more luxurious, please look elsewhere. There lots of restaurants within walking distance and bars, and outdoor dining options. Transportation to the city is readily available and there a some late night options as well.

Leisure Self

4/10

Poor

06 Feb 2020

Verified traveler

Aliwal Park Hotel's location is in the midst of Muslim, Indian, and Buddhist temples and cultural centers. It is more than 5 minutes walk to nearest MRT stations.
The staff are nice, helpful, and accomodating. I kept feeling as if I would roll off the single or twin bed necause it was so small. The room I stayed in was extremely cramped and had no windows. It lacked any in room safe, refrigerator, and closet. Its bathroom served as a shower. The hot water was non-existent.

Leisure Self

2/10

Poor

02 Jan 2020

Willi

Smelly , no window rooms...

The room type I had booked was not available...
So they gave a closet sized room with no window and a bad smell...

Self

2/10

Poor

30 Jun 2018

RM

Coming to Singapore for a seminar

Terrible, Terrible, Terrible, Terrible
Did I menti3 it's terrible??

8/10

Excellent

04 Apr 2018

Ruddy

Simple basic budget room for travellers.

Simple basic budget room for travellers. Suits myself with low budget and quick stay.

10/10

Exceptional

20 Mar 2018

Peter

Clean quiet hotel very close to the nightlife

Friendly helpful staff

2/10

Poor

08 Mar 2018

Verified traveler

Linen felt unclean, shower hot water didn't work very well, bad smell coming from bathroom, small and pokey, shower door broken, bad mould in bathroom tight squeeze between toilet and handbasin

4/10

Poor

23 Dec 2017

Chien liang

do not recommend

toilet is dirty, there were ants in the room.

Partner

2/10

Poor

28 Nov 2017

Gary

Very dirty

I have been bitten in the bed by unknown insects. Wall socket was out of service

4/10

Poor

13 Oct 2017

Verified traveler

Hotel needs a major upgrade pronto...and dedicated staff as well...

4/10

Poor

12 Oct 2017

Willi

Boo...

hotel needs a major remodeling.......everything old and decrepit....but for the price....maybe ok .

2/10

Poor

21 Sep 2017

KHALID

Not recommended

Terrible, not a good experience to stay here.

2/10

Poor

21 Jul 2017

Beb

Terrible dingy hotel

Room so small for family, doors were not sealed, filthy toilet, mattress for extra child thrown on the floor no blanket for bed nothing nice to say about this over pricec hotel, shamefull it is.

4/10

Poor

22 May 2017

Verified traveler

Bed bug n small room.

4/10

Poor

16 May 2017

Verified traveler

Stay away hotel

The hotel seem very old and has a weird smell all around. Small room enough for 2 person. Bed was comfy but the blankets, pillows , toilet and towels are horrible. I managed to kill a baby cockroach in the room. WORST ever experience i had in a hotel. Checking in was fast and no hassle and the front desk gentleman was very friendly and helpful.

Partner

4/10

Poor

31 Jan 2017

Dibs

Cheap and cheerful

Handy location in Kumpung Glam, stones throw from Sultan Mosque. Pleasant staff. Self-contained room.
Not much more than double room in hostel. Bit run down. Old towels. Not perfectly clean.
Ya pays ya money, ya takes ya choice.

2/10

Poor

03 Jan 2017

Verified traveler

The worst hotel I have been stay

Toilet dirty. Double Room too small . Lift old. Cleaner attitude worst.

6/10

Pleasant

26 Nov 2016

Selina

Convenient

It was alright, could have been better

Partner

8/10

Excellent

15 Nov 2016

Selina

Chill and Relaxed

We enjoyed our stay, thou we did have a few issues that were resolved easily.
All in all we enjoyed our selves

Partner

6/10

Pleasant

22 Aug 2016

Sachin

budget hotel

The hotel is at a good location.. But cleanliness is a bit of a problem.
There were cockroaches and ants in my room. the rooms were very spacious.
Its a decent budget hotel

6/10

Pleasant

24 Jul 2016

Verified traveler

a place just for 1 day...and go away.

almost got a room with no window evendo early in book, and the water heater was not even warm for shower, the best thing the wall is thin and u can hear the couple doing their bussines next door.....its time the hotel to makeover, renovated it boss!

Family

10/10

Exceptional

07 Jul 2016

Manikandan

Good

Good

Partner

8/10

Excellent

06 Jul 2016

Raving from Che

For Noida bound business & sales person, best deal

Stay was comfortable. For the budget, it was worthy.

4/10

Poor

01 Jul 2016

Jonathan

The Pits.

I did not like this hotel t all. The room was tiny, with barely enough space to fit my luggage. Wash area was all inclusive with a tiny sink, no shelving to place toiletries, and the shower and loo together which meant the loo paper had been removed to the bedroom in order to avoid being soaked when using the shower. Bed is only made up if requested.

2/10

Poor

20 Apr 2016

Imad

Very basic, uncomfortable: never again

The worst 2 nights of my life. Beyond my worst expectations! Basic room, run-down. A have stayed on hiking cabins that are 100x better!

6/10

Pleasant

17 Apr 2016

Verified traveler

Near Sultan Mosque

Nice location. Quaint place, but very minimalistic, which is fair at good fare, though did not seem like whoever cleaned room before I moved in did a good job.

6/10

Pleasant

02 Jan 2016

Jeremy

Expensive Old Hotel

The furniture are old, bathroom is small, bed is old and not comfortable, no water dispenser, no wifi in the room, 10 minutes walk to MRT which is tiring especially on a hot day. Overall is an overpriced old hotel with no breakfast include, disappointing for the stay. A lot rules to follow like, early check in need extra $30 charges, late check in $15 per hour, early check out no refund on deposit.

Partner

6/10

Pleasant

04 Aug 2015

Verified traveler

Fine

The hotel met the requirements for my basic one night stay. However, air conditioning wasn't fantastic and the lack of wifi in the room was inconvenient. Aside from these issues, it's an inexpensive stay.

4/10

Poor

19 Jul 2015

John

Scruffy, needs a good makeover.

Disappointing, disappointing, disappointing, disappointing

8/10

Excellent

29 Oct 2022

Verified traveler

온수장치와 와이파이가 잘 안됨. 4G신호도 잘 안잡힘 ㅠㅠ

Business

4/10

Poor

03 Oct 2022

Verified traveler

客室内がとても臭い。

窓無しの部屋が嫌で、あえて広めで窓有の写真をつかった部屋を指定して予約したが、あてがわれた部屋はやはり窓無しであった。

写真は盛りすぎかなと思われる。
部屋はもっと薄暗く壁紙も黄色い。ベットとタオルは無臭で清潔だったが、部屋全体が臭く、臭さで何度も目が覚めた。

壁も薄く、廊下の通行音、隣のシャワーの音やウガイする音まで丸聞こえ、フリーWi-Fiも廊下側のドア前にまで寄らないと微弱で使えなかった。

清掃を依頼するプレートをドアにかけて出たが、同様にかけられていた隣の部屋だけ掃除され、自身の部屋はスルーされていた。フロントに抗議したところ、朝10時前からプレートをかけていたか？と逆に質問をされ、9時から出していた旨伝えるも、「午前中しか掃除はやっとらん」と突っぱねられるしまつ。粘り強く交渉して、新品のバスタオルだけゲット。

客室内の独特の臭いさえなれれば泊まれないことは無いが、窓無しの部屋であの臭いは精神的につらい。

次は別のホテルしたい。

10/10

Exceptional

09 Aug 2022

Verified traveler

値段を考えれば

こんな物だと思います。
日本人目線の清潔感でなければ、普通のホテルです。

Self

10/10

Exceptional

29 Feb 2020

Emi

値段も安く良いホテルでした