Arena Esports Hotel At Bugis Village

6/10

Pleasant

19 Apr 2026

Lynda

Great location 5 mins walk from Bugis MRT with easy transfer to/from Changi Airport. This area - Kampung Glam/Sultan Mosque also great for local food options & shopping.

The hotel itself is showing.definite signs of age. The first room (Superior) we were given on 14th floor next to the lift was fine but the bathroom was literally the size of a broom cupboard with a shower curtain about 30cm short of the shower train. We didn't bother unpacking & asked to be transferred to another room: Faris on reception desk was very helpful and reallocated us to Room 1101 with a great view over Kampung Glam. The inside of bathroom door was very tatty but the shower worked fine and the cubicle had a sliding glass door to contain the water.

The pool area is lovely but the pool itself was less than pristine and would benefit from more regular cleaning.

The breakfast at S$30 per person is definitely not worth the money - chicken nuggets were on offer one morning with eggs the only alternative protein option.
Also a very limited selection of fresh fruits.
At the local food outlets nearby S$30 bought breakfast for 2 people with far more choice.

Overall we had a good stay and would likely stay again just for the location.

Partner

8/10

Excellent

19 Mar 2026

Rozina

Nice place, good value for the money, plenty of restaurants and shops within walking distance

Self

8/10

Excellent

16 Mar 2026

PETER

Great position by the mrt line to the airport and certainly an extremely lively area full of shops and restaurants. Big rooms at the hotel with all the amenities but the hotel itself certainly shows its age. Nevertheless a good choice for Singapore. I recommend.

Self

10/10

Exceptional

02 Mar 2026

BETTY

The room was extremely large and clean. The bathroom was a bit small but the super large room made up for it. Would stay agaib

Family_with_children

4/10

Poor

28 Feb 2026

Samuel

Room was very dirty and entire hotel reeked of cigarettes.

8/10

Excellent

26 Feb 2026

Neil

Helpful staff, clean room

Partner

8/10

Excellent

20 Feb 2026

Gary

Good location

Family

10/10

Exceptional

20 Feb 2026

Patryk

yes

Friends_and_family Family

6/10

Pleasant

26 Jan 2026

Harshal

The room was fine, the staff at the reception was ok.

The breakfast was exceptional with exceptional staff.

Leisure Family

6/10

Pleasant

20 Jan 2026

Afaque

Good hotel for family

10/10

Exceptional

17 Jan 2026

Simran

Had a great stay !

Was upgraded + as it was our anniversary, the staff have us a cake to celebrate which were both super lovely surprises.

Room was amazing and clean.

Location of the hotel was also great ! Very well situated.

Definitely recommend this place

Partner

8/10

Excellent

13 Jan 2026

Charmain Louise

Great location

Leisure Family

8/10

Excellent

12 Jan 2026

Mr.Srini

Breakfast menu is like lunch menu. Hotel looks bit dated. Overall it is ok but not great.

10/10

Exceptional

20 Dec 2025

Badrul Hisham

The best

Friends_and_family Family

10/10

Exceptional

13 Dec 2025

Abdul

Not included

6/10

Pleasant

11 Dec 2025

NORIZAN

we took the dinner buffet which was very good, lots of food, but my grandson was disappointed no mineral water provided , need to take water from the tab. 1st hotel we stayed that did not have mineral water, strange.......

10/10

Exceptional

05 Dec 2025

Daniel

Very clean, and safe. Great services, highly recommend it and would definitely go back.

Leisure Partner

8/10

Excellent

27 Nov 2025

Shawaal

Room was adequate. Spacious. Clean.

Friends_and_family Family

10/10

Exceptional

17 Nov 2025

Amanullah

Staff was really helpful in accommodating the room we wanted especially with the preferences we had. Special thanks to Ivy for helping us out with some last minute changes interms of early check-in.
We had an overall pleasant stay.

Leisure Family_with_children

10/10

Exceptional

16 Nov 2025

Mas Ayu

The room was clean and the staff was friendly.

Leisure Family

6/10

Pleasant

01 Nov 2025

Alistair

Room was pretty good if a bit tired.
Originally we booked a double bed but no room available. Room had heaps of natural light with big windows which had mould on outside - this is the tropics afterall.
Breakfast was pretty basic, eg no egg station.
Area came alive at night and hotel very close to Bugas MRT station.
Overall was OK for a 2 night stay.

Partner

8/10

Excellent

21 Sep 2025

Rehana

The rooms were very outdated and had lizards and a musty smell

Leisure Family_with_children

6/10

Pleasant

18 Sep 2025

Sinder

High ceilings

Leisure Family_with_children

6/10

Pleasant

23 Aug 2025

Christopher

The room was nice and

6/10

Pleasant

03 Aug 2025

Mohd Roselan

I usually book deluxe rooms for my stay at the hotel but this time I opted for a superior room as I was staying for just a night to catch my flight home from my trip to Thailand. Upon entering the room, I was dumbfounded to discover the room looked really tired. The wood panels and the wardrobe really needsto be replaced. So is the toilet door. Really disappointed.

Friends_and_family Family

8/10

Excellent

27 Apr 2025

Chun Meng

Average that needs upgrade. Checking-in took a very long time especially after a tedious flight after midnight. 2 rooms booked for king size bed respectively but only one available ended up with a 2 separate beds--very disappointing when already booked months ahead. Fridge was warm then discovered by maintenance staff it was plugged in to the wrong socket..unable to drink my beers after 2 days. Overall the service was good!!

10/10

Exceptional

04 Apr 2025

Akma Idayu

Nice area for halal food

Friends_and_family Family

10/10

Exceptional

27 Mar 2025

Rushdi

Arab street at its best

Fantastic location.. especially during Ramadan, the vibe was amazing

Friends_and_family Friends

8/10

Excellent

17 Mar 2025

Grant

Good hotel in a not bad area. Staff good, price good would stay again

Leisure Partner

8/10

Excellent

15 Mar 2025

Citra

Thank you

8/10

Excellent

15 Mar 2025

Citra

I love the location. Unfortunately I had a damage bathroom door and water coming out from the shower glass door. Room 924

Business_and_leisure Self

4/10

Poor

11 Mar 2025

Paul

Disappointed

We had to change our room because the bathroom was so small. Terrible and lots of mold growing. They moved us to another room with a bigger bathroom and everything was OK but after the second day, we could not control the AC and it was very cold. The area was very busy because of Ramadan and we had to wait long time for a taxi over 1/2 hour.

Partner

10/10

Exceptional

27 Feb 2025

Paul

Spacious modern room with all the facilities we needed.

Leisure Partner

10/10

Exceptional

23 Feb 2025

Dave

A great location with easy access to places of interest and transport nodes.
The room was a good size and the AC kept the temperature reasonable

Leisure Family

8/10

Excellent

16 Feb 2025

Darcy

Good stay in Singapore

We really enjoyed our stay at the Village Hotel Bugis. The location was great- three blocks to the MRT, two blocks to the Sultan mosque, great eateries all around. Huge shopping center by the MRT. The beds were comfortable, the room was very quiet, and the pool was lovely to cool off in, after a big day of sightseeing.

Friends_and_family Friends

8/10

Excellent

11 Feb 2025

SHUNCHIEH

One star off due to its age, the hotel and the rooms are really dated. Otherwise a very good hotel overall. Staff are helpful, location is great, five-minuet walk to Bugis Street and shopping malls. MRT station (Bugis) also around. One 7-11 right across the hotel. And very easy to call for Grab (taxi)usually a short 3-5 minute wait.

Business_and_leisure Self

4/10

Poor

18 Jan 2025

Jamie

The property is extremely tired and expensive for the condition of the rooms. The safe and the fridge in our room didn't work. There was rot in the timber on the bottom of the bathroom door. They had cut some of it out rather than replacing the door and the trimmings. The most disappointing stay of a 3 week trip.

Leisure Family

4/10

Poor

13 Jan 2025

Karina

There was no room service, I got food poisoning from the seafood buffet on New Year’s Eve, the decking around the pool was lifting off so one had to be weary not to trip or get splinters, no pool bar to get the kids drinks or snacks, the breakfast was very expensive & defiantly not worth it

Leisure Family

8/10

Excellent

31 Dec 2024

Shu Cheong

Super nice location, with lots of dining and drinking choices nearby.

Business Self

8/10

Excellent

27 Dec 2024

Shu Cheong

This is my third time of staying here!!! Wonderful staff, nice surroundings

Self

10/10

Exceptional

24 Dec 2024

Feraaz

A little older but in great position in sng, in the Muslim quarter so really happy with the palce

8/10

Excellent

22 Dec 2024

Erin

The room was adequate apart from a family room having a super size king (for 3) and a single, rather than 2 queens or a king/queen and 2 singles. The mosque is quite close and there is singing over the loudspeaker very early in the morning. It doesn’t go for long, but it did wake us up. The staff were very helpful, though, on both checkin and check out.

Leisure Family_with_children

8/10

Excellent

03 Dec 2024

Shu Cheong

This is my second time of staying here! The rooms are spacious, with clean and nice environment. Easy to access foods and drinks!

Business Self

10/10

Exceptional

28 Nov 2024

Ho Yan Stephanie

It is best location

8/10

Excellent

22 Nov 2024

Don

good value

Friends_and_family Family

6/10

Pleasant

03 Nov 2024

Dato Mohd Roselan

Room for improvement

The reception service needs to beef up to avoid guest disappointment and inconvenience.
The concierge service too has a huge room for improvement being the first customer contact to make guests feel more welcome.

Partner

10/10

Exceptional

12 Oct 2024

Roxanne

Great Hotel in Great Area with Great Amenities

The Check In process was seamless and they upgraded us to a better room. The staff was very friendly and helpful throughout the stay. It was within walking distance to all transportation and to many malls. Many food, vendors and restaurants just steps away. The air conditioning worked amazingly. The bathroom a great size with all the amenities included like shampoo, shower gel, and toiletries. Definitely used the water kettle for coffee and tea that was provided. Even slippers were provided, but I brought my own. There was no carpet which made it easier to move my luggage around the room. There is a 7-11 across the street to purchase water, ice cups, and your cup of noodles. I recommend this hotel to everyone.

Partner

8/10

Excellent

28 Sep 2024

Christine

Great location near many food options, market stalls, shopping centres and transport. Very good beds - best hotel sleep ever.

Leisure Family

10/10

Exceptional

25 Sep 2024

Chew

Nothing much

Business_and_leisure Friends

6/10

Pleasant

09 Sep 2024

LILIAN

Good breakfast buffet

Leisure

8/10

Excellent

02 Sep 2024

Verified traveler

Home away from home

Staff remembered me from last stay and i was so glad to spend my bday there

The sleep was excellent and no noise at all

Sad i didnt get to seee my favourite staff but felt good to be back

Friends_and_family Friends

6/10

Pleasant

31 Jul 2024

JULIA

We had a family room which was wierdly a superking and a single bed rather than 2 doubles. The room was fine, clean and comfortable.

The main thing missing is that this hotel does not have a bar! There are 2 restaurants which we didnt try as we felt they were very expensive but the lack of bar meant you cant get a drink when you're by the pool. The pool was nice and cool, and although there weren't many sunloungers, most people weren't staying there long, so we didnt struggle to get one.

The hotel is convenient as its only a block away from Bugis MRT.

Leisure Family

8/10

Excellent

10 Jul 2024

Nicholas

Staff very friendly and helpful. Clean and tidy and well serviced. The only downside was the bathroom door was badly repaired from water damage at some time

Leisure Friends

8/10

Excellent

02 Jul 2024

Gilles Marc

Very comfortable bed. Such great access to Bugis MRT

8/10

Excellent

02 Jul 2024

Verified traveler

Great staff

The service was excellent as always

Despite noise from some other guests, Jeffrey was quick to offer suggestions to rectify it and I was very happy to see Sobana again.

Thank you for always ensuring guest comfort and I have seen how efficient staff are as usual again first hand

bed and pillows were fabulous, room was towards the quieter side of hotel as requested.

Self

8/10

Excellent

22 Jun 2024

Michael

Close to shopping, restaurants and MRT

Leisure Partner

8/10

Excellent

15 Jun 2024

Verified traveler

Service executives really make the difference

There was construction work and prayer calls that broke my sleep but Jeffery and Sobana provided such excellent service in handling the situation that it is now my favorite place to stay.

The staff are welcoming and actually put in so much extra effort to take care of guests.

From before check in when i rang to double confirm my booking, i dealt with Jeffery who tirelessly had to man the lines while checking in guests. Even during peak period he never lost his cool and was an epitome of service excellence. Definitely management material

Sobana is warm and endearing. Every time any assistance was needed she was the smiling face at the counter that i knew would ensure all issues were settled. The presence of such genuinely caring
staff!

Fabian& tricia were also pleasant &helpful when needed.While Faisal seems less experienced,he strives to be helpful & was very professional at all times.

Wang dong was great at his room make overs and very polite. While the room dresser is dated,efforts have been made to upgrade the other fixtures and bathrooms.

Soap dishes at standing height would be helpful too for guest comfort.

The hotel is well placed with bugis junction and little india etc nearby. There is a slight hassle of parking as the car could not be parked for more than 42$ worth and if so the remainder is charged to the guest. This was not always 48h but sometimes less than 45h maybe due to the varying rates?

Overall i thoroughly enjoyed my stay due to the excellent staff.

Self

8/10

Excellent

27 May 2024

Matthew

Good hotel in a prime location of Arab Street/Haji Lane/Bali Lane. Very friendly and kind staff working there. Property could do with some renovations, however it was still a really enjoyable experience. They even set up a play area in our room for our toddler (never experienced that before). Thanks :)

Leisure Family_with_children

8/10

Excellent

20 May 2024

Judith

Arrived very early in the morning and check in was quick and easy. Lovely nice and clean big room.
Within 5 minutes of reporting the fridge not working in our room, the hotel replaced it with a new one.
Location was great, lots of eateries and things to see. Not far to walk to the Metro station to go further afield.

8/10

Excellent

12 May 2024

Grant

Rooms were clean altough a little dated. Family room only has 3 beds for 2 adults and 2 children. Close to MRT and bus stops and close to Bugis Junction.

Leisure Family

6/10

Pleasant

12 May 2024

vijay

Property Needs some improvement

Leisure Family

10/10

Exceptional

27 Apr 2024

sherry

Bed was not very comfortable. Easy access to the Hop-On-Hop Off sightseeing bus. Metro only a few blocks to. Staff was very nice

4/10

Poor

22 Apr 2024

Juan

Got room that smelled and was not what we booked, they changed rooms, second room airconditioning was not working, third room Airco worked but was old, 80’ never been updated. Furniture was broken and falling of the walls. Hotel is in desperate need of a renovation

Leisure Partner

8/10

Excellent

21 Apr 2024

Peter

Nice Hotel, close to Suntec area

Previously known as Golden Landmark Hotel, it has been refurbished and looks much better. We got a large room with a large double twin. The flooring has been replaced with wood laminate for practical reasons. Bed was rather firm which was fine for me, although my wife did not appreciate it. Shower area was rather narrow, but toilet size was pretty decent. The location was next to Kampong Glam with quite a few quaint food joints catering to Muslims, especially quite a few Turkish restaurants. It’s also a 30mins walk to main shopping areas like Suntec City and Bugis Junction, the latter also access to the subway station.

Partner

8/10

Excellent

19 Apr 2024

NAGULAN

Decent hotel, Rooms are on the smaller side for the price paid we thought, breakfast menu doesnt change for the whole time you are there but plenty of variety, No issues

Leisure Family_with_children

8/10

Excellent

17 Apr 2024

Yan

Affordable price

Leisure Family

8/10

Excellent

15 Apr 2024

Victor

One night stay

Village Bugis is well-located just a block from either Haji Lane and the Sultan Mosque. I was only there one night and checked in late and out early, so I didn’t get to experience the hotel much. For the price - a 10/10! It’s a little dated, but comfortable and convenient. This is my second time to stay, and I would stay again.

Self

10/10

Exceptional

29 Mar 2024

Nicholas

.

Business Self

10/10

Exceptional

24 Mar 2024

Robert

Great view from our room window on 11th floor.

Leisure Partner

10/10

Exceptional

24 Mar 2024

SARAH

Overall is good.

Leisure Family

10/10

Exceptional

15 Mar 2024

Beth

Reasonably priced hotel in good location

This hotel is in the Bugis area, and you can walk to many shops and sites. There is a Big Bus stop right at the hotel if you are interested in visiting sites on the hop-on/hop-off. The attached shopping mall didn't have much of interest to us, but there were lots of restaurants nearby. We also had a great view of the mosque from our room and could hear the call to prayer (it wasn't loud/intrusive but we were definitely aware of it).

Partner

2/10

Poor

10 Mar 2024

Awal liyah jaafar

I am writing to express my deep dissatisfaction and frustration with the service I recently received from Hotels.com, specifically regarding a booking issue that has left me without accommodation.

I made a reservation through your platform for a hotel stay. To my dismay, upon arrival at the hotel on 7th March, I was informed that there was no record of my booking in their system.

I immediately contacted the Hotels.com customer service helpline, hoping to resolve the issue promptly. Unfortunately, the assistance I received was far from satisfactory.

Partner

6/10

Pleasant

09 Mar 2024

Justin

Comfortable beds but tired looking rooms

Leisure Family

8/10

Excellent

29 Feb 2024

chuanheng

stay in city but fill the quiet of a village

Room was very clean as if it had just been renovated.

Partner

6/10

Pleasant

06 Feb 2024

Johnny Yueh Han

Upon entering the room you'll notice the window is super dirty on the outside. The room is clean albeit the facilities are weary. The location is great and is close to a lot of restaurants and transportations.

Leisure Family

6/10

Pleasant

15 Jan 2024

Jocelyn

Outdated and rundown

The hotel location was good but overall the hotel is very outdated and rundown. The bathroom is tiniest I have seen. Service was average and staff at check in were not very friendly.

Friends_and_family Family

8/10

Excellent

02 Jan 2024

Douglas

No meat products, Halal or otherwise for breakfast.

6/10

Pleasant

22 Dec 2023

Jane Gerard

Sadly this hotel has been chopped up into smaller rooms to the point that the bathroom is very cramped. We’ve stayed at Village Bugis for years but won’t return again. The price is great and so is the neighborhood but the bathrooms are too small for comfort now.

Friends_and_family Family

4/10

Poor

09 Dec 2023

Girish

Room was very basic..unsafe for kids as the bathroom has a step down snd kids knocked their toes couple of times. TV was not working properly. Laundry was not working properly has to report couple of time to fix. Overall exp was very ordinary. Have stayed in many places in singapore but has to say this one is least favorite hotel..and not playing to come back to this place again

Leisure Family_with_children

6/10

Pleasant

05 Dec 2023

Verified traveler

The service of the hotel is very good. Staff is friendly and efficient.
The beds are comfortable and the room is spacious. We enjoyed the large window and the view.
The location is excellent with conveniently located subway station and shopping streets.
The facility desperately needs a refresh. The bathtub is surrounded with moldy caulking. The bathroom sink is fairly new but the faucet is not delivering water properly to the sink. There is exposed construction concrete around the bathroom door. The luggage platform inside the closet is covered with stained filthy looking carpet. The safe did not work and we had to request for service twice during our two night stay.

Partner

6/10

Pleasant

04 Dec 2023

Jenny

Good location with basic service. Safe is not working, furniture are dated

Leisure Partner

10/10

Exceptional

02 Dec 2023

WAN SAPIAN SORI

Room clean, comfortable. Lobby ceiling should improve. Looks scary.
Others: good place to stay.

Business_and_leisure Friends

10/10

Exceptional

25 Nov 2023

Viqas

The hotel location, walkability, nearby convenience shops, transit options and dining choices as well as the staff were great. They took care of minor details like having kids amenities and facilitated us in early checkin and late check out. If I’m not wrong Zahidah was the one at the front desk who helped us out with everything. Another great feature was the Laundromat which was a great help. Great hotel, location and people.

Leisure Family_with_children

6/10

Pleasant

25 Nov 2023

Zoher

I booked a family room with a King and Twin Bed; however, the hotel only has 1 1 x king bed with 1 single bed option or 3 x single bed for a family room. The advert/room options should be updated to reflect this. We did not have any option but to accept this when we reached the hotel which was disappointing.

Apart from this - hotel is great and is conveniently located that provides access to the vibrant Arab Street and little india.

Leisure Family_with_children

10/10

Exceptional

10 Nov 2023

Raziah

The location was excellent, rooms spacious and comfortable and staff were very helpful.

Leisure Family

8/10

Excellent

01 Nov 2023

Mimi

Convenient location

Leisure Family

8/10

Excellent

18 Oct 2023

Sim Ling

Clean and modern room. Staff was attentive and helpful. Location is close to MRT and some shops. There's also a 7 eleven across the hotel.

Leisure Family_with_children

8/10

Excellent

15 Oct 2023

Liberato Jerry

Friendly, convenient and very clean place.

Leisure

6/10

Pleasant

11 Oct 2023

Mark

Decent value hotel. Showing some age and need of modernising but still clean and spacious and comfortable. Good pool and dining facilities and least access to food and other parts of Singapore

Leisure Family

10/10

Exceptional

04 Oct 2023

Marissa D

Very centralized & easy to get around

Leisure Partner

6/10

Pleasant

18 Sep 2023

John

Nice pool area. Unfortunately the standard of decoration has deteriorated considerably in the four years since we were last here.

Leisure Partner

8/10

Excellent

14 Sep 2023

Daisy

It's location is great. It's near a good mrt station close to popular malls and great food. A checkout bag room for free and staff can call you a taxi.I would come here again.

Leisure Family

8/10

Excellent

09 Sep 2023

Luis

Very good location,shops and everything at walkin distance👍👏👏

Leisure Family

10/10

Exceptional

08 Sep 2023

Anita

It was very conveniently situated. I will go back there anytime.

Leisure Partner

10/10

Exceptional

23 Aug 2023

Nur

I love everything

Leisure Family_with_children

4/10

Poor

19 Aug 2023

Álvaro

Far from expectations according to pictures.
Hotel gave us first an old-fashioned room (children room) with low quality and bad smell in the toilette. This room had king size bed.
We complained and they changed us to a newer room closer to what we saw in pictures, but room had two separated beds. The hotel appearance was not nice for the paid price and the number of stars it claims to have.

Leisure Family

8/10

Excellent

08 Aug 2023

Sheridan

Room was clean and comfortable. Handy location to transport and food choices.
There were a total of 7 deck chairs/sun lounges available at the pool with around 19 floors of rooms at the hotel. There was plenty of space for more chairs.

Leisure

10/10

Exceptional

08 Aug 2023

Sara

Great breakfast!

Wonderful breakfast! Great pool we were able to use before our check in time. Great location - easy to get to from the airport on the metro.

Friends_and_family Family

8/10

Excellent

07 Aug 2023

Thomas