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Hotel Waterloo Singapore - Handwritten Collection

Singapore · Singapore

78 Waterloo StreetView location

9.0/10Excellent314 Reviews
Cleanliness9.6/109.6
Service9.4/109.4
Condition9.4/109.4
Amenities8.8/108.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Waterloo Singapore - Handwritten Collection

Hotel Waterloo Singapore - Handwritten Collection blends heritage, art, and heart in the city's cultural core. Nestled along storied Waterloo Street, this charming 4-star hotel offers soulful stays with personal touches, vibrant local design, and curated experiences.

Steps from museums, galleries, and cultural gems, it invites curious travellers to discover authentic Singapore while enjoying thoughtful, sustainable hospitality.

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Hotel Waterloo Singapore - Handwritten Collection is centrally located in Singapore, a 3-minute walk from Bugis Street Shopping District and 5 minutes by foot from Orchard Road. This hotel is 1.2 mi (2 km) from Mustafa Centre and 1.5 mi (2.5 km) from Marina Bay Sands Skypark.

Make yourself at home in one of the 502 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.

Conveniences include safes and blackout drapes/curtains, as well as phones with free local calls. Featured amenities include express check-in, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Parking height restrictions apply Noise-free rooms not guaranteed Professional property host/manager Pets not allowed Service animals not allowed

Important information

  • You need to know
    • Pool access available from 7:00 AM to 9:00 PM.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • No pets and no service animals are allowed at this property.
    • Parking height restrictions apply.
    • Guests can access their rooms with a mobile device.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Guests are required to download the property's GPHL Mobile App mobile app before check-in. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, mobile payments, and cash
    • Mobile payment options include: Alipay, DBS PayLah!, PayNow, and WeChat Pay
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately SGD 20.38 per person

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Chinese (Mandarin)

Nearby attractions

Bugis Street Shopping District 0.3 km / 0.2 mi
Bugis+ Shopping Center 0.3 km / 0.2 mi
Fort Canning Park 0.4 km / 0.3 mi
Bugis Junction Shopping Center 0.4 km / 0.3 mi
Orchard Road 0.4 km / 0.3 mi
Singapore Management University 0.5 km / 0.3 mi
CHIJMES 0.6 km / 0.4 mi
National Museum of Singapore 0.6 km / 0.4 mi
Bras Basah Complex 0.7 km / 0.4 mi
Plaza Singapura 0.9 km / 0.5 mi
Peninsula Plaza 0.9 km / 0.6 mi
Raffles City 1 km / 0.6 mi
Tekka Centre 1 km / 0.6 mi
Little India Arcade 1 km / 0.6 mi
Haji Lane 1.1 km / 0.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2025
  • Year of most recent renovation: 2025
  • Total number of rooms: 502
  • Number of floors (main building): 14
  • Accessible rooms: 6
  • Connecting rooms
  • hotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
  • Visa
Show 18 more facilities & services
  • Bus/Train station
  • Airport
  • Wheelchair-accessible
  • Car parkExtra charge
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Multilingual staff
  • Bellboy service
  • Air conditioning in public areas
  • Lift access
  • Gym
  • Luggage room
  • Meeting room: 1
  • PhotocopierExtra charge
  • Outdoor freshwater pool: 1
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN DELUXETWIN • DELUXE • 1 Bedroom • 15 m²TWN.DX
    TWIN DELUXEPhoto unavailable2 photos

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • TV
    • Wi-fi
    • Smoke detector
    • Desk
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Waterloo Singapore - Handwritten Collection

    TWIN DELUXE

    Room photos

    2 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Room amenities

    • TV
    • Wi-fi
    • Smoke detector
    • Desk
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Waterloo Singapore - Handwritten Collection

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU-2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Waterloo Singapore - Handwritten Collection

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIOR • 1 Bedroom • 15 m²TWN.SU
    TWIN SUPERIORPhoto unavailable2 photos

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Smoke detector
    • TV
    • Wi-fi
    • Desk
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Waterloo Singapore - Handwritten Collection

    TWIN SUPERIOR

    Room photos

    2 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Room amenities

    • Smoke detector
    • TV
    • Wi-fi
    • Desk
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BEDDBL.DB-SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Waterloo Singapore - Handwritten Collection

    DOUBLE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIOR • 1 Bedroom • 15 m²DBL.SU
    DOUBLE SUPERIORPhoto unavailable2 photos

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • TV
    • Wi-fi
    • Desk
    • Smoke detector
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Waterloo Singapore - Handwritten Collection

    DOUBLE SUPERIOR

    Room photos

    2 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Room amenities

    • TV
    • Wi-fi
    • Desk
    • Smoke detector
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIOR • 1 Bedroom • 15 m²TWN.SU-1
    TWIN SUPERIORPhoto unavailable2 photos

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Smoke detector
    • Wi-fi
    • Desk
    • Bathroom: 1
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Waterloo Singapore - Handwritten Collection

    TWIN SUPERIOR

    Room photos

    2 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU-1

    Room amenities

    • Smoke detector
    • Wi-fi
    • Desk
    • Bathroom: 1
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Waterloo Singapore - Handwritten Collection

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Waterloo Singapore - Handwritten Collection

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Waterloo Singapore - Handwritten Collection

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Waterloo Singapore - Handwritten Collection

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIORSINGLE • SUPERIORSGL.SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Waterloo Singapore - Handwritten Collection

    SINGLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Waterloo Singapore - Handwritten Collection

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXE • 1 Bedroom • 15 m²DBL.DX
    DOUBLE DELUXEPhoto unavailable2 photos

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Desk
    • TV
    • Wi-fi
    • Smoke detector
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Waterloo Singapore - Handwritten Collection

    DOUBLE DELUXE

    Room photos

    2 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Room amenities

    • Desk
    • TV
    • Wi-fi
    • Smoke detector
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Waterloo Singapore - Handwritten Collection

9.0
Excellent
314 Reviews
Cleanliness
9.6 /10
Service
9.4 /10
Condition
9.4 /10
Amenities
8.8 /10
75 reviews shown
10/10
Exceptional
02 Aug 2026
Jennie
Great location very friendly helpful staff lovely hotel and room would definitely stay again
10/10
Exceptional
28 Jul 2026
Carlito Vista Bartolome
The staff are very friendly, polite and very much willing to assist. The hotel is in great location with MRT next to it (behind the hotel). Bugis is a few blocks away and the hotel has lots of dining options within 2-5 min walk.
10/10
Exceptional
28 Jul 2026
Jessica
I loved the room was functional and hotel location near MRT was very convenient.
6/10
Pleasant
26 Jul 2026
Stephanie
The room was like a box. Not enough room for two people with cases. Also, the bathroom is just a glass partition in the corner of the room meaning the toilet bowl is less than a metre from your head.
Check in is self service. No one directs you to your room, or even wants to engage in conversation with you.
The breakfast was awful. “Hot”food was cold, the lady at the egg station had a full on attitude about making eggs to your preference. Again no conversation to be had even if you try and engage with her.
The orange juice was basically water with a dash concentrate to change the colour only.
Needless to say as this hotel is fairly basic the gym had 5 pieces of equipment only. And was busy before breakfast.
The hotel is situated right behind the Bencoolen MRT station which was fantastic for getting around quickly.
8/10
Excellent
25 Jul 2026
Jannah
This is a great choice for a centrally located, convenient Singapore hotel at a good price. Rooms are small but that's Singapore - they're well-equipped, clean and comfortable. Pool was nice and clean.

Could do with more storage for luggage and clothing in the room.

The location is great. A few minutes' walk away from two MRT stations plus lots of food options nearby. About 10 mins walk to Chijmes and Raffles City Shopping Centre as well (which has lots of great food).
10/10
Exceptional
24 Jul 2026
annabelle
Location
6/10
Pleasant
23 Jul 2026
Alan
Very friendly staff but room was small and cramped.
8/10
Excellent
20 Jul 2026
Akhtar
Had a 2 night stay in Singapore, hotel was very clean and staff were very welcoming snd friendly. Breakfast was excellent with a wide variety of cuisines catered to. The only downside for me was the room size as it was very small.
Friends_and_family Family
8/10
Excellent
17 Jul 2026
Chaminda
Great location with access to the MRT station. The room is on the smaller side. I guess that's normal in Singapore.
Partner
10/10
Exceptional
16 Jul 2026
Sancho
Very nice new hotel with walking distance to everything…
Self
10/10
Exceptional
16 Jul 2026
Alan
What a brilliant hotel this is. I stayed here for 10 nights and loved every one if them. The location is second to none but it is the staff and the modernity that really make your special. The rooms have been very well thought out and have everything that you would require for your stay. I really enjoyed the pool area and would visit it after a day of walking around the sights. The staff have a permanent smile and are always on hand to assist you should you require it. The bed is amazingly comfortable and the voice activated control of the curtains and lights are more than a gimmick and saves fumbling around looking for a switch in the dark. I will happily return the next time I am headed this way.
10/10
Exceptional
06 Jul 2026
Liza
I loved everything I will come again for sure
Self
10/10
Exceptional
03 Jul 2026
Mikhael
New, clean and in a good location.
Self
10/10
Exceptional
02 Jul 2026
ryan
Gym doesn't open in the morning until 7am??
The breakfast is good and sufficient but not excellent.
Location is a good.
Nice hotel overall. I'd stay here again.
10/10
Exceptional
01 Jul 2026
Liza
Loved everything will come again
Self
10/10
Exceptional
20 Jun 2026
Peter
A great stay, a new hotel and everything was pristine. Staff were very helpful.
Partner
10/10
Exceptional
19 Jun 2026
lakshmikanth
It is a great hotel with very accommodating and welcoming staff! Would recommend if visiting singapore
Friends_and_family Family
10/10
Exceptional
19 Jun 2026
Dolf
An overall great experience. Staff very friendly and helpful. Properly very clean and comfortable.
Self
10/10
Exceptional
15 Jun 2026
Keren
Great hotel. Close to many attractions. Rooms are very small but have everything.
Friends_and_family Family
10/10
Exceptional
10 Jun 2026
Josef
The staff working at this hotel blew me away! I was very impressed by their accommodations they made for me and the care they showed in each interaction was phenomenal!
Self
10/10
Exceptional
05 Jun 2026
Rayna
The staff could not have been nicer or more obliging. The room was really comfortable, clean and there were good amenities. The gym had everything I needed and breakfast (buffet style) was also good.
Self
10/10
Exceptional
01 Jun 2026
megha
Had a wonderful time with the folks are Waterloo. The location is central, staff is super helpful. Would stay again.
Friends_and_family Family
10/10
Exceptional
29 May 2026
Agita
I stayed here for 2 nights last week, and i appreciate that they do the small things right. Soft closed everything, easy check-in, a welcome drink, options for pillow softness level, room slippers, good hot shower, strategically-placed plugs (and usb plugs), comfortable sheets, cold AC, filtered tap water, and a great location to explore Singapore. Thank you! We will be back!
Friends
10/10
Exceptional
29 May 2026
REMEDIOS
Very slean room,nice n very accommodating staff.Breakfast just ok.Near bus station
Friends_and_family Family
8/10
Excellent
28 May 2026
Nancy
Staff were great. Room very small.
Friends
8/10
Excellent
27 May 2026
William
It was good I guess. Maybe
6/10
Pleasant
25 May 2026
Jasbir
Rooms are very cramped and small. Breakfast had a widespread of items and was good. Location is good.
Family
4/10
Poor
19 May 2026
edward
Unhelpful staff
6/10
Pleasant
17 May 2026
William
Things I liked: cleanliness, bedding, location, housekeeping. The staff was very helpful, especially Mr. A. Ramman, the bellman.
Things I did not like: room is smallish. It would be more than acceptable IF there was a closet, or a dresser, or some shelving, to store your luggage and its contents. I don't mind living out of a suitcase for one night, but it is unreasonable to expect a tourist or a visitor to spend 2 or more nights digging through luggage to access your clothing and gear. Therefore, the nightly cost is too high for what is offered.
Self
10/10
Exceptional
15 May 2026
Nicholas Vincent
Enjoyed the location, clean and new facilities, filtered water tap. Will return.
Self
10/10
Exceptional
15 May 2026
Miriam
Staff are friendly, near MRT station, super clean. I will highly recommend to my friends and colleagues… 10/10
Family
10/10
Exceptional
13 May 2026
Luisa
10/10 reccommend for any visit to Singapore! Fantastic room, great shower, and the staff were so helpful, special shoutout to Muz who made my early check in so seamless and welcoming. Will definitely be returning and recommending.
Self
10/10
Exceptional
11 May 2026
Faith
Would recommend. Convenient location as well. Staffs were helpful when we needed help with getting a taxi after hours.
Friends
8/10
Excellent
05 May 2026
Niamh
Nice hotel, pleasant staff. Rooms were clean and comfortable but very small. Unfortunately other hotel residents were extremely inconsiderate and noisy which ruined it a bit for others. The menu at the restaurant was also a bit pretentious and seemed very limited in its offering. The bar is in reception and right by the front door so you dont really feel like you're in a bar which was a shame.
Otherwise we had a pleasant enough stay.
Friends_and_family Family
10/10
Exceptional
05 May 2026
Wendy
Friendly and polite staff always there to greet you when going out and coming back in, whatever the time! Air con worked well. Was nice having automatic controls for the lights and curtains, and amusing when the robot arrived outside my door with the extra coffee sachets I asked for!! Very convenient location, for the MRT and buses, also walking. Room was perfect for me, storage possibly a little cramped for 2. Shower was powerful and hot. I had a digital door key on my phone which worked well, but you can also have a card key. You need to scan these in the lifts which is a good security feature. Didn’t have breakfast as prefer to go out and find local spots. Lots of places nearby for coffee and eating. Would definitely stay here again.
Self
10/10
Exceptional
03 May 2026
ALBERT
This is a brand new hotel and everything works well. Staff are friendly and very helpful, gave me a lot of pointers as to where to eat around the hotel.

Cannot comment on the breakfast as I did not have the chance to sample their breakfast, their air conditioning works a bit too well as I had to turn them to a higher temperature so it would not be too cold.

Overall, this is a really good hotel with good location, great staff and good rooms!
Friends_and_family Friends
10/10
Exceptional
02 May 2026
Doug
New clean good outlook quiet friendly.
Partner
8/10
Excellent
02 May 2026
Leanne
Hotel is nice and modern and in good area for getting around Singapore. Rooms are on the small side but ok for the 3 nights we were there. Good selection for breakfast in the morning.
Friends_and_family Family
10/10
Exceptional
27 Apr 2026
Sandeep
Clean room , delicious breakfast with family love it
Family_with_children
10/10
Exceptional
25 Apr 2026
Jeanne Camille
A beautiful ecologically minded hotel. The breakfast was over the top wonderful. The staff was great. Conveniently located downtown next to shopping and restaurants. I will definitely stay here again. The airconditioning was perfect!
10/10
Exceptional
21 Apr 2026
Chung Ting
The hotel's location is great. It's very convenient for reaching travel spots and public transportation.
10/10
Exceptional
19 Apr 2026
Norbert
Great breakfast. New hotel so everything is clean and fresh.
Excellent location. Lots to see and do close by or public transport is close.
8/10
Excellent
18 Apr 2026
QI
Room is bit small, new, clean. Walkable to Bugis. Easy access to many downtown attractions. This area is busy.
Family
6/10
Pleasant
18 Apr 2026
Johnny
Breakfast has very limited selection.
Self
10/10
Exceptional
17 Apr 2026
Kim
Would highly recommend to stay here.
Self
10/10
Exceptional
15 Apr 2026
Amalia Deleon
Very clean room.Have excellent customer service .Breakfast was very good.Air conditioning was working well.Very convenient location.The only negative was small size room.Otherwise everything was great.
Family
10/10
Exceptional
14 Apr 2026
Luisa
Everything was amazing ! I can’t complain
Partner
10/10
Exceptional
11 Apr 2026
Paik Swan
Lovely location. Quiet street in the middle of the city. Very new and clean. Did not have breakfast in hotel because lots of good eating places around there
Partner
8/10
Excellent
10 Apr 2026
Juan Carlos
.
Partner
10/10
Exceptional
08 Apr 2026
John VinsonEvans
We were very pleased with our stay at Waterloo nad would consider a second stay. The location was excellent. All staff were friendly and helpful. Our room was clean, comfortable and reasonably quiet. We did not eat at the restaurant or experience any other amenities, but the bottled, non-alcoholic drinks at the lobby bar were too expensive. The car dropoff/pickup was poorly defined and awkard for both passengers and drivers--perhaps not finished?
Partner
10/10
Exceptional
02 Apr 2026
jessica
Very efficient. Great location. Friendly staff
Family
8/10
Excellent
30 Mar 2026
Kate
Clean room
10/10
Exceptional
28 Mar 2026
Cristina
Amazing place .. very satisfied and would come back again!
Friends
10/10
Exceptional
27 Mar 2026
Matthew
Good size rooms considering the price and they were spotless! The whole hotel is very clean! The lifts are great, never had to wait longer than a few seconds and the in room filter tap was a great little addition to fill my water bottle. The pool sitting area is a little on the small side and can get a bit crowded, but it's pretty standard for Singapore. All in all a great stay and would recommend!
Self
10/10
Exceptional
18 Mar 2026
olga
Spotless, spanking new, technologically advanced hotel within walking distance to everything. Zero complains here.
Self
8/10
Excellent
15 Mar 2026
ling
Air conditioning is working well ,staff are very friendly. Breakfast is good for variety of foods. Room service girl is very helpful and did a great job.
10/10
Exceptional
10 Mar 2026
Catherine
This is a new hotel in a great neighborhood, near several Metro stations. The staff are super friendly and knowledgeable.
The room was small for 2 people (2 twin beds) but we were only there to sleep. Not much room for large luggage. I’m including a picture of the pool - it’s nice - but again not a lot of space, but big enough to swim some laps.
Would definitely come again
Partner
8/10
Excellent
10 Mar 2026
Sarah
Compact and bijou is how we would describe this hotel, clean and compact room but had everything you needed. We booked a short 3 night stay here and the location worked well to get around Singapore. Very helpful staff and a good range of choice for breakfast.
Partner
10/10
Exceptional
09 Mar 2026
Jay
This hotel is in an excellent location and is very good value for your money. I would definitely stay here again and recommend it. The subway is close for easy access.
6/10
Pleasant
08 Mar 2026
Carlos
The rooms are very small not good when travelling with kids in general not kid friendly
Family_with_children
10/10
Exceptional
06 Mar 2026
Andrew
Air conditioning worked wonderfully. Room was very clean.
Self
6/10
Pleasant
02 Mar 2026
Arman
Room was too small with no closet or storage space. Only one rod with 5 hangers attached to the wall. Sink is inside the room and separate from the toilet and shower which is not the best set up. There was some loud noise for a couple of hours each day apparently from maintenance activities, inside or outside the hotel. On the positive side the staff were very polite and helpful and the room was clean.
Partner
8/10
Excellent
27 Feb 2026
j
Room was lovely and clean but did have trouble with the TV. I found the baggage staff were very helpful but check in staff could be a bit more helpful and maybe smile more. restaurant and cleaners friendly. Great location.
Family
8/10
Excellent
26 Feb 2026
David
This is a nice new hotel and very close to the MRT. Rooms were clean and smart with everything still looking very new. Having the MRT so close made it easy to travel around. If going again then I’d stay again. Breakfast in the mornings was quite busy especially around the coffee machine. Bed comfortable, good shower and filtered drinking water on tap. Overall a good place to stay.
Self
8/10
Excellent
25 Feb 2026
Grayson
Staff was great and the room was very clean.
Friends_and_family Family
10/10
Exceptional
25 Feb 2026
Adolf
Absolutely fantastic experience. The staff were so friendly and helpful. The rooms were new and clean and modern. I will stay there again
10/10
Exceptional
23 Feb 2026
Benjamin
Modern and clean room. Convenient location for Downtown Singapore.
Partner
10/10
Exceptional
22 Feb 2026
Joanna
The hotel was clean and staff were friendly.
Family_with_children
10/10
Exceptional
17 Feb 2026
Ryan
Rooms were spotless, the standard was high and a great location. We loved our stay and would come again
10/10
Exceptional
17 Feb 2026
Jessie
Amazing place
Very nice staff
Very well kept
10/10
Exceptional
07 Feb 2026
Gavin John
The hotel was outstanding. Way above my expectations. The staff were incredibly friendly and helpful. The room was perfect, very modern, fresh and tech was utilised to operate every aspect of it, open/close curtains, turn on/off A/C, turn on/off lights and for local knowledge.
Business Self
10/10
Exceptional
03 Feb 2026
Brenda
Very nice modern rooms and clean
Leisure Partner
10/10
Exceptional
03 Feb 2026
Denise
Clean and modern room. It’s a new hotel.
Partner
10/10
Exceptional
31 Jan 2026
OSCAR
Clean room, nice check-in/out
Leisure Friends
10/10
Exceptional
27 Jan 2026
Aman
Clean room and modern amenities

Location & surroundings

Hotel Waterloo Singapore - Handwritten Collection
78 Waterloo Street, Singapore, Singapore

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Hotel Waterloo Singapore - Handwritten Collection

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